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Return Policy Free Template - PDF 1

The return policy allows customers to return items for a full refund, store credit, or exchange within a specified number of days, provided items are in new and unused condition. Customers must obtain a Return Merchandise Authorization (RMA) number and follow the outlined return process, with return shipping charges being the customer's responsibility unless otherwise noted. Certain items are non-returnable, and additional conditions such as restocking fees and final sale items apply.

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140 views3 pages

Return Policy Free Template - PDF 1

The return policy allows customers to return items for a full refund, store credit, or exchange within a specified number of days, provided items are in new and unused condition. Customers must obtain a Return Merchandise Authorization (RMA) number and follow the outlined return process, with return shipping charges being the customer's responsibility unless otherwise noted. Certain items are non-returnable, and additional conditions such as restocking fees and final sale items apply.

Uploaded by

elnegrosalas900
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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RETURN POLICY

Last updated [Date]

Thank you for your purchase. We hope you are happy with your purchase. However, if you are
not completely satisfied with your purchase for any reason, you may return it to us for [a full
refund], [store credit], or [and exchange]. Please see below for more information on our return
policy.

This template was created using Termly's Return Policy Generator.

RETURNS

All returns must be postmarked within [#] days of the purchase date. All returned items must be
in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, [please email customer service at [Email Address] to obtain a Return
Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item
securely in its original packaging and [include your proof of purchase / the return form provided
/ other], and mail your return to the following address:

[Company Name]
Attn: Returns
[RMA #]
[Street Address]
[City, State ZIP Code]
[Country]

[Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible
for all return shipping charges. We strongly recommend that you use a trackable method to mail
your return. / You may also use the prepaid shipping label enclosed with your package. Return
shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all
return shipping charges. We strongly recommend that you use a trackable method to mail your
return. You may also use the prepaid shipping label enclosed with your package. If you use the
prepaid shipping label, $[Dollar Amount] will be deducted from your return to cover shipping
charges.]

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return
[or exchange]. Please allow at least [#] days from the receipt of your item to process your return
[or exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement,
depending on your credit card company. We will notify you by email when your return has been
processed.

EXCEPTIONS

The following items cannot be returned [or exchanged]:

■ [Item]
■ [Item]
■ [Item]

For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange.

Please Note

■ A $[Dollar Amount] restocking fee will be charged for all returns in excess of $[Dollar
Amount].
■ Sale items are FINAL SALE and cannot be returned.
■ [Other]

QUESTIONS
If you have any questions concerning our return policy, please contact us at:

[Phone Number]
[Email Address]

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