MOHAMED GAMAL
RESTAURANTS MANAGER
+2 01201550168 m.gamal.jr@gmail.com ERTH, Abu Dhabi, UAE
TO WHOM IT MAY CONCERN,
Dear Mr. / Ms. Hiring Manager
I am writing to express my interest in the Restaurants Manager position at your company, as advertised.
With over [14 years] of experience in Restaurants management, I have developed a strong skill set in team
leadership, operational efficiency, and customer service excellence, which I believe aligns well with the
values and objectives of your company.
I am eager to contribute my expertise in optimizing food and beverage operations, fostering a positive team
environment, and creating memorable experiences for your guests.
In my previous roles as Restaurants Manager, I successfully make and led a dynamic team in delivering
exceptional dining experiences while maintaining high standards of quality and service. I was responsible
for overseeing daily operations, budgeting, inventory management, and staff training, all while ensuring that
guest satisfaction remained our top priority. Under my leadership, the department consistently exceeded
sales targets, improved guest satisfaction scores, and maintained cost control without compromising on
the quality.
Key Responsibilities:
Operational Management.
Staff Management & Development.
Financial Oversight & Budgeting.
Customer Experience.
Marketing & Menu Development.
Health, Safety & Compliance.
Inventory & Supplier Relations.
Reporting.
Request you to check my attached resume. I would welcome the opportunity to further discuss how my
background, skills, and passion for the hospitality industry could contribute to the continued success.
Thank you for considering my application. I look forward to the possibility of discussing this exciting
opportunity with you.
SINCERELY,
Mohamed Gamal
MOHAMED GAMAL
MOHAMED GAMAL
RESTAURANTS MANAGER
EXPERTISE SUMMARY
The Restaurants Manager is responsible for overseeing all
Strategic Planning.
aspects of food and beverage operations, ensuring the highest
Revenue Generation.
Banquet Coordinator. standards of quality, service, and customer satisfaction. This
Budget and Costs Analysis. role involves managing staff, inventory, budgets, and day-to-day
Development Staff Training. operations within the food and beverage department. The ideal
Ensuring Guest Satisfaction.
Standard Operation Procedures.
candidate will have excellent leadership, organizational, and
Management of Animation Team. communication skills to maintain a positive and productive
environment while delivering exceptional experiences to guests.
WORK EXPERIENCE
+2 01201550168
Restaurant’s Manager
m.gamal.jr@gmail.com
COP 28 DUBAI November / 2023
www.mohamed.com
Team oriented and able to cope with the high volume of business.
ERTH, Abu Dhabi, UAE
Ensures highest levels of customer satisfaction. Also responsible to ensure that
the Occupational Safety & Health levels in the hotel are adhered to & maintained
at all times in order to ensure safe, efficient operating conditions, team members
and facilities.
Develops and implements realistic action plans aimed to introduce and/or
EDUCATION improve services, procedures, and work methods in accordance to the short,
medium and long-term goals of the entire F&B operations.
Bachelor of Science in International Ensure proper internal training in order to maintain the highest grade of standard
Hospitality Management and efficiency of service.
Set financial and operational targets and will extend efforts to meet and exceed
set targets.
THE UNIVERSITY OF QUEENSLAND
Ensure proper cost control procedures, act and report on deviations immediately.
Determine product requirements based on business needs and adjust where
Bachelor’s in Hotel Management
necessary.
AUSTRALIAi
2016 - 2020
Restaurant’s Manager
THE UNIVERSITY OF GEORGIA
COP 27 EGYPT November / 2022
Food & Beverage Management
Provides training to the service team to ensure they comply to the sequence and
GEORGIA standards of service for the F&B service to coincide with the service concept and
2020 - 2022 demands.
Perform other assigned duties that contribute to the Hotel's mission and
objectives.
Ensure a good rapport between associates and management.
Stay up to date with the F&B trends in the industry.
Planning ,developing and implementing public relation policies & strategies.
LANGUAGES Briefing staff and checking the room set –up before the event.
Creating modern and Creative methods that help the hotel reach advanced
English stages of excellence.
Introducing the hotel activities through coordination with F&B departments and
German institutions.
High level of organization skills, Scheduling reservations, Operating the facilities
Arabic profitably.
MOHAMED GAMAL
RESTAURANTS MANAGER
WORK EXPERIENCE
Restaurant’s Manager
TRAINING Parrotel Lagoon 2023 - 2025
CONTINUING EDUCATION from Marriot 2021. Ensure a friendly, motivated and attentive attitude.
Hygiene Personnel, Food & Workplace. Ensure a good rapport between associates and management.
Buffet and Banquette Service Training. Work closely with the Sales and Marketing for F&B related collaterals such as
Food & Beverage Skills Development. brochures, flyers, promotions, packages either by means of email or mobile
Hospitality Manager: Leadership. campaign.
Wine pouring & Service Training. Set financial and operational targets and will extend efforts to meet and exceed
Food & Beverage Management. set targets.
Certified Pourer from Heineken. Creating modern and Creative methods that help the hotel reach advanced
How to handle guest complain. stages of excellence.
English for Hotel Staff Course. Representing the role of the official spokesperson for the company.
F&B Service Training. Planning ,developing and implementing public relation policies & strategies.
Sequence of service. Introducing the hotel activities through coordination with F&B departments and
Grooming hygiene. institutions.
Quality Service. Assist senior management in setting goals .
HACCP. Business Development .
Restaurant Manager
SKILLS Steigenberger Alaya Resort 2020 - 2022
Microsoft Office Word. PPT, Excel. Giving customers suggestions for F&B and telling them about any special menu
Material Controller (F&B) MC. items.
Operating system. Answering questions about menu items, food sensitivities and food
Micros Fidelio. substitutions.
Maintenance. Focus on training and developing staff member to deliver on desired standards.
Internet. Driver of marketing and promotional campaigns to successful implementation.
Build a rapport with regular customers to create a positive atmosphere.
Ability to liaise with different stakeholders to develop the business.
Ability to multitask and manage multiple outlets at the same time.
Briefing staff and checking the room set –up before the event.
Make suggestions based on customer tastes and preferences.
REFERENCES Marketing and selling conference and banqueting facilities.
Planning well so each event runs smoothly.
Managing our food and beverage team.
COP 28 Dubai, UAE Operating the facilities profitably.
+1 602-574-2177
Restaurant Manager
secretariat@unfccc.int
TUI BLUE 2019 - 2020
Strategic Planning.
ERTH, Abu Dhabi, UAE Revenue Generation.
Banquet Coordinator.
+97124415900 Budget and Costs Analysis.
Development Staff Training.
Ensuring Guest Satisfaction.
erthresorts@uae.com
Standard Operation Procedures.
Management of Animation Team.
