H OME C ARE

Dow Home Care Solutions

Overview
 Sustainability.
It’s a goal in the interest of everyone —
a goal we all need to work toward;
Together.

As one of the world’s leading materials science companies,

Dow is committed to using science-based solutions and acting
collaboratively to help lead the transition to a more sustainable
society. In Dow Consumer Solutions, we do this by responsibly
delivering specialty ingredients for improving consumers’
well-being, while meeting our customers’ and their customers’
needs for superior performance and affordability.
In the home care market, our work includes:
• Collaborating with brand owners and leveraging our broad
portfolio and formulation expertise to offer solutions that are
safe for the people and the planet.
• Improving people’s lives by enabling accessibility, affordability
and addressing needs like hygiene and clean water.
• Developing high-value formulation solutions that help reduce
environmental footprint, optimize the use of resources and
support more streamlined manufacturing processes.

2
Sustainability
The upcoming decades will be of vital importance to We are proud to share how Dow applies its scientific and
humankind and the earth we dwell upon. According to UN engineering experience to overcome global challenges with
reports, the global population will reach 9 billion by 2050, sustainable innovations. At Dow, we commit that by 2030 we will
and each one of those people will need healthy food, clean reduce our net annual carbon emissions by 15% versus the 2020
water sources, sanitary facilities, spaces for living, mobility, baseline. By 2050, we intend to be carbon neutral. Regarding our
education and medical care. Ensuring these needs are met circular economy ambitions, Dow will reduce waste production
will require that we— by enabling 1 million metric tons of plastic to be collected, reused
• Take more initiative to preserve the planet. and recycled by 2030. By 2035, we will fully enhance the circular
economy of plastic by enabling 100% of Dow products sold into
• Explore the potentials of humanity and science.
packaging applications to be reusable and recyclable.
• Establish strong collaboration with our customers.
For more information please visit:
www.dow.com/sustainability/goals.

Partner for Sustainable Innovation

Dow Home Care Solutions has three major approaches to drive Developing high-value formulation solutions that help reduce
sustainable solutions and change: environmental footprint, optimize the use of resources and
support more streamlined manufacturing processes.
Collaborating with brand owners and leveraging our broad
portfolio with formulation expertise to offer sustainable • We offer laundry ingredients like silicone antifoams and
solutions that consumers demand. polymers that enable our customers to create more
compact, concentrated formulations—saving time,
• Our portfolio includes technologies that enable formulations
packaging waste and energy in transportation.
with naturally-derived ingredients, fewer ingredients or water-
saving components, without sacrificing performance. And • Dow leverages its R&D capabilities to develop full monodose
most of these technologies support Ecolabel criteria. formulations for laundry, automatic dishwashing (ADW) and
hard surface cleaning as part of its promotional kits.
• As a business, we’ve responded to market trends by
launching a range of biodegradable surfactants called • We aim to reduce the largest environmental impact of
ECOSURF™ Nonionic Surfactants that produce low foam and clothes washing by eliminating the need to heat water.
serve as an alternative to Alkyl Phenol Ethoxylate surfactants. This saves energy and extends the longevity of clothing
by reducing the wear that hot water can cause. We
Improving people’s lives by enabling accessibility and
create ingredients that help maintain strong cleaning
affordability to needs like hygiene and clean water.
performance at lower temperature.
• We develop ingredients that can help our customers create
• Our wide range of additives for dish and surface care
products that are more accessible and affordable for
applications, provides long-lasting benefits in multiple areas
more of the population, ingredients that enable products
even at low-use levels, enabling the displacement of larger
requiring less water usage and which are tailored to work
volumes of other materials.
best with local water conditions and to preserve precious
potable water. And we do this while being mindful of varied • Dow has several polymers that help improve the
cultural home and personal care practices. performance of phosphate-free containing automatic
dish detergents.
• We offer a range of SupraCare™ Additives, including
some cellulosic based polymers derived from renewable
plant-based materials, that feature foam boosting pro-
perties on top of modifying the rheology profile of the
liquid detergents as well as enhancing the sensorial
perception of the product by consumers.
• DOWSIL™ EasyRinse GP-4633 Granules were developed
to help end users save water, time and energy. It enables
foam reduction during manual laundry process once rinsing
begins without having a negative impact on the main wash
foam. In this way, the total amount of water used for rinsing
laundry can be reduced up to 50%.

3
Automatic dishwashing (ADW) a low toxicity profile but can cause excessive algae development
and eutrophication of water reservoirs. And while phosphates
Formulating an automatic dishwashing detergent requires
brought multiple benefits like ion chelation, surface protection,
developing a particular combination of ingredients that deliver
improved cleaning and alkalinity control, several chemicals are
the glassware shine and cleanliness that consumers expect.
now required to reach the same performance.
Contrarily, the variety of food components that enter the dish
washer makes their removal complex. Various food categories Aside from the classical compacted tablet formulations, multiple
and quantity, water quality and detergent composition are factors compartment monodoses combining powder, gel and/or liquid
that determine the results; that is, they determine whether these phases are gaining importance. These formats lead to additional
food components are removed or redeposited. Food degradation flexibility in formulation as they enable separation of incompatible
is achieved by enzymes, bleaching agents or by high alkalinity ingredients and various attractive visuals. Liquid gels are also
coming from builders and supported by surfactants ensuring increasingly present in several markets, although they represent
emulsification. Chelating agents, dispersants and surfactants a smaller product category.
function to prevent redeposition of food components. Simultaneously, automatic dishwasher suppliers have been
Formulation strategies have become more diverse in recent working to reduce water and electricity consumption. For example,
years. This change is driven by several factors, such as phosphate such reduction can be made by lowering cycle temperature.
use reduction as of 2017 in the European Union. Phosphates have

Automatic dishwashing

Viscosity/ Foam Tablet EU Nordic

Shine Cleaning
suspension control integrity Ecolabel* Swan*
Phosphonate
Silicate scale

Anti-spotting

Easy rinsing
Technology

Carbonate

residues
Organic
scale

scale

Material

ACUSOL™ 445N/445NG Polymer X X X X

ACUSOL™ 420N/420NG Polymer X X X X

ACUSOL™ 402N Polymer X X X

Dispersant

ACUSOL™ 588/588G Polymer X X X X

ACUSOL™ 460ND Polymer X X X X

ACUSOL™ 527/527G Polymer X X X X X

ACUSOL™ 528/528G Polymer X X X X X

ECOSURF™ Bright 1 Surfactant X X

ECOSURF™ Bright 12 Surfactant X X X

ECOSURF™ LFE-1410 Surfactant X X X X

DOWFAX™ 20A84 Surfactant X X X

DOWFAX™ 20B102 Surfactant X X X

Surfactant

TERGITOL™ L-61 Surfactant X X X

TERGITOL™ L-64 Surfactant X X X

TERGITOL™ 15-S-7 Surfactant X X

TERGITOL™ 15-S-9 Surfactant X X

TERGITOL™ 15-S-12 Surfactant X

EcoSense™ HC-2200 Surfactant X X X

ACUSOL™ Millennium ER Rheology Modifier X X X

Rheology
modifier

ACUSOL™ 805S Rheology Modifier X X X

ACUSOL™ 810A Rheology Modifier X X X

ACUSOL™ 820 Rheology Modifier X X X

foam
Anti-

DOWSIL™ GP-4503 Antifoam X X X

CARBOWAX™ PEG 1450 Polyethylene Glycol X X X

Tableting
aid

CARBOWAX™ PEG 3350 Polyethylene Glycol X X X

CARBOWAX™ PEG 4000 Polyethylene Glycol X X X

*Supports the ecolabel criteria at typical use level. Detailed statement available upon request.

4
Qualitative performance data of ACUSOL™ Dispersants ACUSOL™ 445N, 420N and 402N Homopolymers would help
in a generic automatic dishwashing formula
manage mostly calcium carbonate scale, while ACUSOL™
Carbonate
4
588G Polymer controls insoluble silicate salts and calcium
3.5
polyphosphonate redeposition. ACUSOL™ 588G Polymer, a
Plastic 3 sulfonate copolymer, can be combined with acrylic homopolymers
care Silicate
2.5 to minimize limescale filming in certain formulations. This
2 combination is recommended particularly for the all-in-one
1.5 tablets, to alleviate the heavy precipitating conditions arising
1 from higher calcium and magnesium levels during wash cycles.
0.5 These products exist in liquid, powder and neutralized forms, and
0
can be applied based on the specific formulation needs. ACUSOL™
Metal
care
Phosphonate 527 and 528 Copolymers are free of sulfonated monomers and
are recommended for similar formulations, as they show superior
performance on carbonate, silicate, and phosphonate simultaneously.
Reduction of food residue redeposition can be achieved by adding
ACUSOL™ 460N Polymer. Acting as a food soil dispersant, it
Organic film Spotting
prevents the adhesion of particles on surfaces that impedes
ACUSOL™ 402N/420N ACUSOL™ 528 sheeting and ultimately causes spotting. The polymer enhances
ACUSOL™ 588 ACUSOL™ 460N the sheeting action of water, making it an effective additive in
ACUSOL™ 445/445N ACUSOL™ 527G automatic dishwasher detergents.
Further shine improvements can be achieved by the addition of
members of the new ECOSURF™ Bright class of surfactants.
Boosting shine
These low-foaming nonionic surfactants demonstrate best-
Dow offers a wide range of ingredients to support formulators in-class anti-spotting performance in low to no MGDA based
designing ADW detergents in this changing market. formulations. It also enables lower formulation cost by reducing
the need for expensive builders.
Improving cleaning
Two different classes of surfactants can be used to drive primary
cleaning. In one class, DOWFAX™ 20B102 Surfactant and
ECOSURF™ LFE-1410 Surfactant improve cleaning efficiency
and control foam.
In the other class, TERGITOL™ 15-S Surfactant Series can boost
primary cleaning efficiency, but it requires the additional use of an
antifoam or a foam control ingredient, e.g. TERGITOL™ L-Series
Surfactant. ECOSURF™ LFE-1410 Surfactant and TERGITOL™
L-Series will also bring shine benefits in a rinse aid formulation.

Additional benefits
In the classic tablet format, solid CARBOWAX™ PEG materials
are used to ensure the tablet integrity. Alternatively, some of
the basic acrylic homopolymers, such as ACUSOL™ 445NG
Copolymer of acrylic Acrylic
Polymer, can be used as tableting aids.
and sulphonic acids homopolymer
Pictures of glasses after the 30 cycle build-up test, in carbonate/citrate/high Preventing foam development during the cycle can be achieved
HEDP base. thanks to DOWSIL™ GP-4503 Powdered Antifoam – a silicone
foam control agent available in granulated format.

In order to help enhance shine benefits, Dow offers a portfolio Structuring the gels
of dispersants which can be purposed according to the One of the challenges in developing ADW gels is achieving the
formulation direction. Water-soluble acrylic based homopolymers appropriate rheology for products typically containing a high
or copolymers will prevent crystal growth of carbonates, level of salts. ACUSOL™ Millennium ER Rheology Modifier and
phosphonates and silicates, dispersing the precipitates in the ACUSOL™ 805S Rheology Modifier were developed to suspend
washing bath, minimizing redeposition and thus limiting filming actives, while ACUSOL™ 810 Rheology Modifier and ACUSOL™
on glassware and other substrates. 820 Rheology Modifier can help to control the rheology of the gel.
*Greater than 30% via OECD 302B

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Hand dishwashing (HDW) order to achieve the optimum profile. Consumers expect
generous, long-lasting foam, and beyond surfactants, many
Hand dishwashing is a product category requiring multiple
additives can contribute to the refinement of the foam profile.
chemistries and benefits for various consumer needs. Typical
formulations are first and foremost cleaning formulations that Polymers can offer many other features for a good hand dish
incorporate raw materials with the ability to soften, swell, lift care formulation. For example, the quality of the formulation will
or roll a varied set of soil types from dishware. These typical also be judged by its richness and ease-of-dosing. Polymeric
ingredients include surfactants, solvents and amines. Additional rheology modifiers can contribute greatly to achieving such
chemistries can be added to maximize the effect of such desired effects. And beyond the ease-of-dosing, there is a
cleaning ingredients by enabling them to overcome variable sensorial element of texture and visual effect. Consumers expect
elements, such as water hardness, that would otherwise not only that the formulation will not irritate their skin but that
compromise the cleaning process. Chelants and dispersants they will gain a great skin feel after the dish cleaning routine.
play this supplemental role. Moreover, consumers desire the drying stage of the cleaning
routine to be as short as possible without any compromise in
But cleaning goes far beyond the simple removal of soils from
the final result of cleanliness and shine.
dishware. Other elements are observed by the consumer and,
therefore, must be considered in formulation designs in

Hand dishwashing
Foam Sensorial Fast EU Nordic
Cleaning Viscosity Suspension Opacity
boost benefits drying Ecolabel* Swan*
Soil
Mileage
removal

ACUSOL™ 588 Polymer X X X X

Dispersant

ACUSOL™ 445 Polymer X X X

ACUSOL™ 420N Polymer X X X

DOWANOL™ DPnB Glycol Ether X X X

Solvent

DOWANOL™ DPnP Glycol Ether X X X

DOWANOL™ TPM Glycol Ether X X X X

Polyglycol P2000E Glycol Ether X X X

MEA (Monoethanolamine) X X

MIPA (Monoisopropanolamine) X X X X
Amine

DIPA (Diisopropanolamine) X X X X

TIPA (Triisopropanolamine) X X X X

TERGITOL™ 15-S-9 Surfactant X X X

ECOSURF™ SA-7 Surfactant X

ECOSURF™ EH-3 Surfactant X X

Surfactant

ECOSURF™ EH-6 Surfactant X X

TRITON™ CG-50 Surfactant X X

TRITON™ CG-650 Surfactant X X

EcoSense™ HC-2100 Surfactant X X

CELLOSIZE™ QP-100MH Thickener X X X X

Rheology modifier

ACUSOL™ 805S Rheology Modifier X X X

ACUSOL™ 820 Rheology Modifier X X X

ACUSOL™ Millennium ER Rheology Modifier X X X

Opacifier

ACUSOL™ OP301 Opacifier X X X

SupraCare™ 212 Polymer X

Booster

SupraCare™ 340 Polymer X X X X

SupraCare™ 430 Polymer X X X

SupraCare™ 760 Additive X X X

SupraCare™ 780 Additive X X X

*Supports the ecolabel criteria at typical use level. Detailed statement available upon request.

6
Dow offers a rich range of chemistries that meet every one Number of plates
of these Hand Dish Care needs. We provide multiple options
for cleaning specifically with nonionic surfactants within
Standard formulation
the families of primary and secondary alcohol ethoxylates. 14.5% total surfactant
These options include TERGITOL™ 15-S-9 Surfactant and
ECOSURF™ SA-7 Surfactant. We also offer options, such as
TRITON™ Alkyl Polyglucosides, for cleaning specifically with Hand dish with low
mild surfactants. These liquid surfactants are very easy to surfactant level
(10% total)
formulate into multiple chassis and enable the development
of the desired cleaning profile. Dow Dispersants also enable
great cleaning performances across formats. The most Hand dish with low
recommended product is ACUSOL™ 588 Polymer. surfactant level
+0.6% Polyglycol
P2000E (10% total)
Cleaning
Dow’s large collection of solvents and amines enables further 0 5 10 15 20
refinement of the formulated product’s cleaning profile, as these
materials can be very useful for swelling soils, which aids in the of low-shear viscosity, required for suspension, and an easy-pour.
removal of burnt-on soils in particular. They also may improve If suspension and richer pour is necessary, ACUSOL™ 805S
the foam profiles of low-surfactant formulations. For example, Rheology Modifier should be the product of choice.
Polyglycol P2000E has been demonstrated to enable reduction Our range also includes some cellulosic technologies—such
of surfactant levels by up to 30% in some formulations, while as SupraCare™ 340 Polymer—which in addition to building
maintaining suds mileage characteristics as illustrated by the viscosity may also boost foam quality. SupraCare™ 430 Polymer
graph to the right. SupraCare™ 430 Additive helps to boost the is the best-in-class material for providing perceivable sensorial
degreasing attributes in a HDW formulation. It increases the benefits during and after use, even at dosages below 0.1%.
foam mileage by cleaning higher number of plates. SupraCare™ 780 Additive is the product of choice for high yield
thickening where product transparency is required.
Beyond cleaning
When the washing routine is completed, SupraCare™
Beyond the improvements in cleaning, the experience of HDW
212 Polymer can also help speed the drying of dishware.
can be enhanced by additional technologies. Dow Rheology
SupraCare™ 212 Polymer is a cellulosic based additive
Modifiers enable the formulator to achieve specific aesthetic
the effect of which is water repellency and altered surface
effects with stable suspension or to deliver the desired pouring
properties. This additive comes in powder form and has a
flow and dosing while improving foam quality. Suspension
cationic nature, but at the required usage level, it is easy to
stability with good transparency can be achieved using
incorporate in formulations.
acrylates technologies. ACUSOL™ Millennium ER Rheology
Modifier is the best in class with a great combination

7
Laundry powders to reach optimal cleaning performance, enabling formulation
flexibility and cost efficiency. Additionally, dispersants can provide
Powder detergent is one of the largest home care categories
processing benefits in the spray drying process for powder laundry
globally, traditionally dominating the developing markets. For
by reducing slurry viscosity and thus saving energy.
consumers, powder detergents are associated with powerful
cleaning mechanisms and represent the most effective format Cleaning enablers
particularly on white clothes, due to the presence of bleach. The cleaning performance of powder laundry detergent is
The drivers for the category are the need for reducing cost obtained by a combination of anionic and nonionic surfactants.
and increasing sustainability without compromising cleaning In general, anionics work well for particulate soil removal, and
efficiency as well as compaction steps implemented across nonionics work well for greasy soil removal. TERGITOL™ 15-S-9
various geographies. Surfactant is an easy-to-formulate surfactant which exhibits
There are a variety of laundry powders that fall within two main superior detergency; allows efficient cleaning of oily soils,
categories: high- and low-suds. Automatic-front and top-load sebum, particulate soils, including from collars and cuffs; and
laundry machines require low suds detergents, while high-suds is associated with a rapid dissolution and a good rinseability.
powders are used for semi-automatic and fully manual laundry ECOSURF™ SA-7 Surfactant and SA-9 Surfactant constitute
processes. Dow offers a range of performing surfactants and a new generation of seed oil-based surfactants featuring no
dispersants which can be combined in powder detergents aqueous gel ranges and rapid dissolution even in cold water

Laundry powders
Easy
Long-
Whiteness Anti- Softness rinse
Foam Foam Sensorial lasting EU Nordic
Cleaning mainte- encrus- through /
control boost benefits fresh- Ecolabel* Swan*
nance tation the wash Easy
ness
drain
Collars and cuffs
Oily soil/ Sebum

Particulate soil

In-process

In-wash

ACUSOL™ 445/445N/
X X X X
445G/445NG Polymer

ACUSOL™ 497N/497NG Polymer X X X X

Dispersant

ACUSOL™ 420N/420NG Polymer X X X X

ACUSOL™ 845 Polymer X X X

ACUSOL™ 588/588G Polymer X X X X X

ACUSOL™ 402N Polymer X X X

TERGITOL™ 15-S-7 Surfactant X X X

Surfactant

TERGITOL™ 15-S-9 Surfactant X X X

ECOSURF™ SA-7 Surfactant X

ECOSURF™ SA-9 Surfactant X

DOWSIL™ GP-4314 Antifoam X X X

DOWSIL™ GP-4680 Antifoam X X X X

Antifoam

DOWSIL™ GP-4253 Antifoam X X X

DOWSIL™APW-4248 Antifoam X X X

DOWSIL™ ACP-3302 Antifoam X X X

DOWSIL™ ACP-3425 Antifoam X X X

SupraCare™ 133 Polymer X X X X

SupraCare™ 340 Polymer X X X

Boosters

SupraCare™ 430 Polymer X X X

DOWSIL™ EasyRinse GP-4633

X X X
Granules

*Supports the ecolabel criteria at typical use level. Detailed statement available upon request.

8
with fast foam collapse rates. They are particularly suitable for Enhanced consumer experience for manual powders
low-suds powders wherein you can achieve low foam with A drawback of manual laundry powders is the harsh feeling
cleaning benefits. they leave on hands. SupraCare™ 430 Polymer improves
Cleaning efficiency can be further enhanced using Dow’s the sensorial perception of hand wash laundry detergents by
dispersant technologies. ACUSOL™ 445N Polymer and reducing the harsh feeling on hands after the wash and giving
ACUSOL™ 420N Polymer are anti-graying polymers which a slippery, velvet feel during the wash.
deliver improved secondary cleaning (anti-redeposition) of clay Many consumers associate cleaning impact with the amount
and oily soils. In addition, ACUSOL™ 420N Polymer provides of foam generated during manual laundry. Thus, they overdose
anti-ashing/anti-encrustation benefit. ACUSOL™ 402 Polymer products to reach the expected foam level. Dow performance
was designed to remove particulate soils such as garden soils. boosters help modify foam stability to give longer lasting, rich
ACUSOL™ 588 Polymer in combination with ACUSOL™ 402 and creamy foam, thereby enhancing the cleaning experience.
Polymer boosts particulate soil removal. Combining TERGITOL™ This can be achieved by using SupraCare™ 340 Polymer.
15-S-9 Surfactant with ACUSOL™ 588 Polymer and ACUSOL™
402 Polymer can also enhance cleaning of oily soils and sebum, Foam management
particulate, and collar and cuff soils. Excessive foam may also be produced in the washing machine,
causing it to perform additional rinse cycles, wasting water,
EasyRinse energy and time. Added to powder detergent formulations,
DOWSIL™ GP-4248 Powdered Antifoam, DOWSIL™ GP-
DOWSIL™ DOWSIL™ 4253 Powdered Antifoam or DOWSIL™ GP-4680 Granules
Reference EasyRinse GP-4633 EasyRinse GP-4633
Granulates at 0.68% Granulates at 1.36% helps control foam levels throughout the washing process to
give consumers the perception of cleaning efficiency without
negatively impacting the laundry operation. DOWSIL™ APW-
4248 Antifoam is a basic granulated antifoam particularly suitable
Rinse 1 for zeolite containing powders. DOWSIL™ GP-4680 Granules
offer premium anti-foam performance while ensuring optimal
drainage throughout the entire washing cycle. DOWSIL™ GP-
4253 Powered Antifoam is a fast-soluble option offering excellent
antifoam properties from the beginning of the wash cycle.
Rinse 2 In hand wash markets, the level of in-wash foam and its longevity
connect with consumer perception of better cleaning performance.
Therefore, use of foam boosters such as SupraCare™ 340 can
help by making the foam more creamy and lasting for longer in
order to improve consumer experience.
Rinse 3 DOWSIL™ EasyRinse GP-4633 Granules provide consumers
washing their laundry manually with an effective cleaning
experience, while reducing foam during the rinse steps and
thereby enabling reduction of water consumption by almost
50% and saving time and effort.
Rinse 4

Rinse 5

Rinse water reduction:

Up to 50% with
DOWSIL™ EasyRinse
Rinse 6
GP-4633 Granules at
only 0.68% dosage

Rinse 7

9
Laundry liquids and monodose the reduction of transportation costs and optimization of
retail shelf space. Convenience of use was then the driver for
While powder detergents continue to dominate markets of
the success of monodoses, the most recent format of liquid
developing countries, the last decade has seen a trend towards
detergent. Further compaction and sustainability combined
the use of liquid laundry detergents. This transition is driven
with maintained or even improved cleaning efficiency are the
by liquid detergents’ higher convenience, the ability to use the
next foreseen challenges in the development of laundry formats.
liquids for pre-treating stains and consumer’s perception that
Dow offers a range of performing surfactants, dispersants,
liquids dissolve more quickly and leave less residues on fabrics.
solvents and amines which can be combined in liquid
This perception has been strengthened by a decrease in the
detergents to reach optimal cleaning performance, enabling
laundry machine temperatures. Over the years, liquid detergents
formulation flexibility and efficiency.
have evolved towards more concentrated formulations, allowing

Laundry liquids and monodose

White- Long-
Softness EU
ness Suspen- Opa- Foam Foam Sensorial lasting Nordic
Cleaning Viscosity through Stability Ecola-
mainte- sion city control boost benefits fresh- Swan*
the wash bel*
nance ness
Collars and cuffs
Oily soil/Sebum

Particulate soil

In-process

In-wash
ACUSOL™ 845 Polymer X X X X
Dispersant

ACUSOL™ 588 Polymer X X X X X

ACUSOL™ 445N Polymer X X X

ACUSOL™ 420N Polymer X X X X X

DOWANOL™ DPnB Glycol Ether X X X

Solvent

DOWANOL™ PnB Glycol Ether X X X

MPG (Propylene Glycol) X X X

DPG (Dipropylene Glycol) X X X

MEA (Monoethanolamine) X
Amine

MIPA (Monoisopropanolamine) X X X

DIPA (Diisopropanolamine) X X X

TERGITOL™ 15-S-9 Surfactant X X X

Surfactant

ECOSURF™ SA-7 Surfactant X X

ECOSURF™ SA-9 Surfactant X X

EcoSense™ HC-2100 Surfactant X X

CELLOSIZE™ QP-100MH
X X X
Rheology modifier

Thickener
ACUSOL™ 810A, 820 Rheology
X X X
Modifier
ACUSOL™ 805S Rheology
X X X X
Modifier
ACUSOL™ Millennium ER
X X X X
Rheology Modifier
Opacifier

ACUSOL™ OP301 Opacifier X X X

SupraCare™ 133 Polymer X X X X

Booster

SupraCare™ 340 Polymer X X X X

SupraCare™ 430 Polymer X X X

SupraCare™ 760 Additive X X X

DOWSIL™ AF-8017 Antifoam X X X

Antifoam

XIAMETER™ AFE-0020 Antifoam X X X X

XIAMETER™ AFE-0310 Antifoam X X X X

XIAMETER™ AFE-0700 Antifoam X X X X

*Supports the ecolabel criteria at typical use level. Detailed statement available upon request.

10
Enabling primary cleaning Foam control
As with powder detergents, the cleaning performance of liquid Unwanted foam can slow the manufacturing of liquid
laundry detergent is obtained by a combination of anionic detergents; therefore, most formulations contain silicone
and nonionic surfactants. In general, anionics work well for antifoams for controlling foam and facilitate bottle-filling
particulate soil removal, and nonionics work well for greasy soil operations. XIAMETER™ antifoams provide immediate and
removal. TERGITOL™ 15-S-9 Surfactant is an easy-to-formulate persistent foam control action at low concentration levels.
secondary alcohol ethoxylate which exhibits superior detergency Excessive foam may also be produced in the washing machine,
and allows efficient cleaning of oily soils, sebum, particulate causing it to perform additional rinse cycles, wasting water, energy
soils, including from collars and cuffs. ECOSURF™ SA-7 and time. Added to liquid detergent formulations, DOWSIL™ AF-
Surfactant and SA-9 Surfactant constitute a new generation of 8017 Antifoam helps control foam levels throughout the washing
seed oil-based surfactants featuring non aqueous gel ranges and process to give consumers the perception of cleaning efficiency
rapid dissolution even in cold water with fast foam collapse rates. without negatively impacting the laundry operation.
Cleaning efficiency can also be enhanced by the use of Dow’s Additional benefits
acrylic dispersants. ACUSOL™ 845 Polymer is an anti-graying
polymeric technology which delivers improved secondary Softness and long-lasting fragrance are benefits which improve
cleaning (anti-redeposition) of clay and oily soils versus the perception of the consumers regarding the detergent which
conventional polyacrylates. ACUSOL™ 845 Polymer was can influence their buying decision. SupraCare™ 133 Polymer
designed to work particularly well in systems with rheology is a cationic cellulose which has demonstrated benefits with
modifiers that may otherwise reduce the secondary cleaning regards to these properties, while not causing the redeposition
performance and can be used in any type of liquid detergent. and greying problems observed with some other fabric care
additives of cationic nature.
Right rheology
Detergents for manual cleaning require additional ingredients
While surfactants and additives are the key ingredients for to improve the consumer experience. SupraCare™ 430 Polymer
obtaining the cleaning efficiency, rheology modifiers, commonly has demonstrated significant benefits in improving the sensorial
referred to as thickeners or viscosifiers, are the essential perception of hand wash laundry detergents, reducing the harsh
ingredients for controlling the viscosity of the detergents, soapy feeling on hands. In this application, the quality of foam
providing the required rheology profile and stability. also influences the consumer’s perception of product quality. A
ACUSOL™ Rheology Modifiers are polymer emulsions, which rich, creamy foam is associated with an efficient product that
can be grouped into three general classes: ASE’s (alkali will not damage the clothes. Such foam can be obtained using
swellable emulsion), HASE (hydrophobically modified alkali- cellulosic polymers such as SupraCare™ 340 Polymer.
swellable emulsions) or HEUR’s (hydrophobically modified
ethoxylated urethanes). ACUSOL™ Rheology Modifiers thicken
and stabilize high surfactant containing cleaning formulations.
They can be used to control flow properties, suspend particles
and control uniform dosing. They can be directly incorporated
into formulations without preparation of a separate thickener
solution. Viscosity is developed simply by adjusting the pH on
the alkaline side with any base. The products are supplied as
low viscosity emulsions and, therefore, are easy to handle. The
choice of the right grade will depend upon the required viscosity
of the final detergent: ACUSOL™ 810A and ACUSOL™ 820
Rheology Modifiers will be used for flowable liquids, while
ACUSOL™ 805S Rheology Modifier may be used if even higher
viscosity is required and will also provide suspension.
If thickening is desired independently of pH and of the presence
of electrolyte, cellulosic polymers can provide it efficiently,
the only restriction being their incompatibility with cellulase.
CELLOSIZE™ Hydroxyethyl Cellulose (HEC) and SupraCare™
Additives based on hydroxypropyl methyl cellulose (HPMC)
are cold water-soluble polymers that can thicken and stabilize
formulations. CELLOSIZE™ QP-100MH Rheology Modifier is
recommended particularly for obtaining very high viscosities.
SupraCare™ 760 Additive offers an interesting alternative
to balance cost and thickening performance. SupraCare™
340 Polymer is an efficient thickener and also exhibits foam
enhancement properties which can be leveraged in manual
laundry detergents.

11
Laundry bars Beyond cleaning
Laundry and detergent bars are one of the traditional laundry Additional benefits such as improved foam or sensorial effect
categories of developing markets like India or Sub-Saharan offer a way to differentiate in the market. Multiple technologies
Africa. They are typically used as a convenient, cost effective from Dow can help boost foam and make it more rich and
spot-soil stain remover or as a gentle alternative to powder creamy. This can also improve the cleaning perception.
detergents for delicate or colored clothes. Performance additives such as SupraCare™ 340 Polymer can
boost foam and change its characteristics. SupraCare™ 430
Cleaning enablers
Polymer can improve skin feel during and after wash and can
Similar to powder detergents, primary cleaning with laundry make foam creamier.
bars can be boosted by using specialty surfactants such
Improved structuring
as TERGITOL™ 15-S-9 Surfactant. Cleaning efficiency can
be further enhanced using Dow’s dispersants technology. Because of the consumer usage pattern, the detergent bars are
ACUSOL™ 402 Polymer was designed to work particularly prone to sogginess and mushing, leading to cracking or quicker
well for particulate soil removal like garden soil/mud. Use of dissolving bars, a trait disliked by consumers. Improved structuring
ACUSOL™ 588 Polymer in combination with ACUSOL™ 402 and binding of bars with the help of multiple technologies like
Polymer further boosts particulate soil removal. Combination of CELLOSIZE™ QP-100MH Thickener, SupraCare™ 760 or 780
TERGITOL™ 15-S-9 Surfactant with ACUSOL™ 588 Polymer Additives, ACUSOL™ 445 Polymer, either standalone or in
and ACUSOL™ 402 Polymer can also enhance cleaning of oily combination, makes bars last longer.
soils and sebum, particulate soils and collars and cuff.

Laundry bars

Structur-
Whiteness Foam Sensorial Easy TFM*
Cleaning ing and Glide
maintenance boost benefits rinse reduction
binding

Oily soil/ Particulate Collars

Sebum soil and cuffs

ACUSOL™ 445/445N/445G/445NG
X X X
Polymer

ACUSOL™ 497N Polymer X

Dispersant

ACUSOL™ 420N Polymer X X

ACUSOL™ 588/588G Polymer X X X X

ACUSOL™ 402 Polymer X X X

TERGITOL™ 15-S-7 Surfactant X X

Surfactant

TERGITOL™ 15-S-9 Surfactant X X X

TRITON™ CG-50 Surfactant X X X

TRITON™ CG-650 Surfactant X X X

CELLOSIZE™ QP 100MH Thickener X X

SupraCare™ 430 Polymer X X X

Booster

SupraCare™ 760 Additive X X

SupraCare™ 780 Additive X X

DOWSIL™ EasyRinse GP-4633 Granules X

*TFM – total fatty matter

12
Fabric softeners ACUSOL™ 880 Polymer and 882 Polymer are non-ionic water-
soluble polymers from the family Hydrophobically Modified
Traditional fabric softeners use organic quaternary ammonium
Ethoxylated Urethanes (HEUR) that are suitable for thickening
compounds commonly called “esterquats”. Esterquats can
fabric softener formulations. Both ACUSOL™ 880 Polymer
deposit easily on fabrics like cotton, providing softness.
and 882 Polymer are typically added at the beginning of the
However, some of the drawbacks related to their use are
manufacturing process and have an excellent compatibility
linked to fabric yellowing or reduced water absorption (mainly
with esterquats.
perceivable on towels and sportswear). This is why there is a
continuous trend on the market to reduce esterquat content to Silicone emulsions
minimize the negative effects while bringing additional benefits Silicone emulsions are well known for boosting sensory
to this product category. Dow has a broad range of additives benefits like softness, volume enhancement and ease of ironing,
designed to enable esterquat reduction and deliver consumer as well as improving water absorbency and fast drying effect
relevant benefits in fabric softener formulations. (ability to better drain water at the end of the wash cycle).
Rheology modifiers They can be used as partial replacement of esterquats (that is,
esterquat level can be reduced by 50%, for example, from 10%
High viscosity of a fabric softener is interpreted as a richer
to 5%, and the performance can be enhanced by and extra
and more efficient product by consumers and is becoming a
2% of silicones) or added on top of an existing formulation.
challenge when esterquat concentration is reduced. Therefore,
Silicone emulsions have an excellent compatibility with fabric
adding a rheology modifier can help to increase viscosity of
softener formulations, are easy to incorporate and are generally
the formulation while keeping good pouring properties.
added at the end of the process with perfume and dyes under
CELLOSIZE™ QP-100MH Thickener is a cellulosic thickener low-medium shear and ideally below 40°C. Level of addition
which dissolves in water easily and can be introduced to is generally between 0.5% and 3% active and depends on the
the formulation under low-medium shear rate to obtain a type of emulsion and benefit desired.
homogeneous solution and maximize thickening effect. The
typical amount added is 0.5 to 1.0%.

Fabric softeners
Improved water Foam control/
Softness Viscosity Fast drying Ease of ironing
absorbancy Process aid

CELLOSIZE™ QP-100MH Thickener X

SupraCare™ 780 Additive X

Rheology
modifiers

ACUSOL™ 880 Rheology Modifier X

ACUSOL™ 882 Rheology Modifier X

XIAMETER™ MEM-8035 Emulsion X X X X

XIAMETER™ MEM-8203 Emulsion X X X X

Silicones

DOWSIL™ FM-6620 Emulsion X X

XIAMETER™ MEM-0346 Emulsion X

XIAMETER™ AFE-0700 Antifoam Emulsion X

Glycols

CARBOWAX™ Polyethylene Glycol 8000 X

13
Hard surface cleaner So many different types of chemistries are required to formulate
a stable product that is easy-to-deliver and efficient in cleaning
Hard Surface Cleaning is a vast category of consumer products
and which offers the right smell perception without damaging
meant to clean many different types of surfaces in consumers’
surfaces and while meeting VOC requirements where applicable.
houses. Multiple product formats, including concentrated and
diluted liquids, sprays, and wipes, have been developed to tackle Cleaning is obviously a primary driver of purchase intent.
many different types of soils. Dust and particulates can be found Therefore, solvents and surfactants will play a key role in every
on all surfaces. Limescale and soap scum are encountered in the formulation. Solvents are naturally good at breaking up and
bathroom; the kitchen is the site of many different kinds of food solubilizing dirt and help remove soil via wetting, penetration,
soils, including grease, proteins, carbohydrates (both raw and emulsification and suspension.
baked/burnt), as well as grease on windows. Surfactants are also excellent in wetting, detergency, and foam
Some products can be specialized to some surfaces (kitchen, control, and, therefore, combine very well with solvents. A
oven, bathroom, window) and corresponding type of soil, but typical formulation would include more than one solvent and
others need to be all-purpose cleaners (APC). more than one surfactant to achieve the right properties.

Hard surface cleaner

Easy Fragrance EU
Vis- Vertical Suspen- Foam Foam Fast Pro- Nordic
Cleaning Shine next solubiliza- Eco-
cosity cling sion control boost drying tection Swan*
clean tion label*
Streak-free

High pH
Low pH
Gloss

ACUSOL™ 588 Polymer X X X X

Polymer

ACUSOL™ PRO Polymer X X X

PRIMAL™ E-1531B Polymer X X X

DOWANOL™ DPnB Glycol Ether X X X

DOWANOL™ PnB Glycol Ether X X X

DOWANOL™ DPnP Glycol Ether X X X

Solvent

DOWANOL™ PM Glycol Ether X X X X

Hexyl CELLOSOLVE™ Solvent X

DOWANOL™ PPh Glycol Ether X X X

Hexyl CARBITOL™ Solvent X X X

MEA (Monoethanolamine) X

MIPA (Monoisopropanolamine) X X X X
Amine

DIPA (Diisopropanolamine) X X X X

TIPA (Triisopropanolamine) X X X

TERGITOL™ 15-S-9 Surfactant X X

Surfactant

ECOSURF™ EH-6 Surfactant X X

ECOSURF™ EH-9 Surfactant X X X

TRITON CG-50 Surfactant X X X

DOWSIL™ MEM-8035 Emulsion X X

DOWSIL™ HV 496 Emulsion X X

Silicone

XIAMETER™ AFE-0020 Emulsion X X X

XIAMETER™ AFE-0310 Emulsion X X X

XIAMETER™ AFE-0700 Emulsion X X

CELLOSIZE™ QP-100MH Thick-
X X X X
ener
ACUSOL™ 820 Rheology Modifier X X X X
Rheology modifier

ACUSOL™ 805S Rheology Modifier X X X X

ACUSOL™ 880 Rheology Modifier X X X X

ACUSOL™ 882 Rheology Modifier X X

SupraCare™ 760 Additive X X

ACUSOL™ Millennium ER Rheology
X X X X
Modifier

*Supports the ecolabel criteria at typical use level. Detailed statement available upon request.

14
Cleaning is not limited to smart selection of surfactants and solvents Improving grease removal with ACUSOL™ PRO
as careful choice of amines will also be paramount given their critical
Kitchen cleaner with 0.5%
role in swelling soils, neutralizing fatty acids and controlling pH. Kitchen cleaner alone
ACUSOL™ PRO Polymer
Designing a formulation according to all desired performance
parameters is a challenge that requires having a broad toolbox
to draw from. Cleaning can be assessed by the ability to remove
some soils, but it is also ultimately measured by the surface shine
and absence of filming and streaking. Beyond the initial cleaning,
another compelling benefit that can be factored in a formulation,
particularly by using appropriate polymers, is surface modification
to minimize re-soiling and achieve an easier next cleaning. The
cleaning routine also requires ease-of-use, for which additives such Kitchen cleaner alone
Kitchen cleaner with 1.0%
as rheology modifiers are essential as they can ensure the product ACUSOL™ PRO Polymer

is delivered properly, at the required dose, and that it acts on

the surface for the required amount of time, even if the surface is
vertical.
Solvents and amines
Dow Consumer Solutions has a very broad range of solvents
with various characteristics of solubility, Hydrophilic/Lipophilic
Balance (HLB) and evaporation rates. It includes glycol ethers
which have a lot of properties suitable for surface cleaning, formulations with its coupling ability.
such as excellent wetting and surface tension reduction, high
Rheology profile tuning can be achieved via multiple chemistry
cleaning performance due to solvency power and soil coupling,
paths, from acrylates to cellulosic polymers and polyurethanes.
formula stabilization potential, controlled evaporation, low odor
Particularly recommended in spray formulations are ACUSOL™
and environmental friendliness.
820 Polymer for its shear-thinning and ACUSOL™ 880 HEUR
The selection of solvents will be made according to the product nonionic thickener for its good compatibility.
format and delivery as well as expected performance. More volatile
Silicones
materials would be favored in sprays, whereas more soluble material
would be selected for dilutable application and more hydrophobic Managing surface care is also made possible via a completely
solvents for removing the most hydrophobic soils. different set of chemistries. Dow Consumers Solutions has a
very broad range of silicone emulsions that are water dispersible
As an illustration, Hexyl CELLOSOLVE™ Solvent and
and therefore easy to incorporate and use in hard surface
DOWANOL™ PPh Glycol Ether are solvents of choice for the
cleaner formulations. Thanks to their unique inorganic (Si-O
tough cleaning of very hydrophobic soils, whether in the kitchen
bond) and organic (CH3) structure, silicones bring particular
with fatty soils or in the bathroom with removal of soap scum.
benefits to hard surface cleaner formulation. Silicones are
If soils are burnt, amines like MEA or MIPA will be critical in the stable hydrophobic molecules with a low surface tension that
swelling and dissolution of the soil, for example in a kitchen cleaner, enhances spreadability both on polar (hydrophilic) and non-polar
whereas DIPA would be a great choice for general purpose cleaner. (hydrophobic) substrates. Their low surface friction provides
High volatility will be required, for example in window cleaners, lubrication with a non-tacky and non-greasy feeling, and the
in which case DOWANOL™ PM Glycol Ether and DOWANOL™ hydrophobicity leads to water-proof and substantive formulations.
PnB Glycol Ether are best-in-class materials and often Dow’s product portfolio offers each of these benefits.
combined to benefit from their difference in HLB. XIAMETER™ MEM-0346 Non-ionic Emulsion provides gloss
Surfactants and slip benefits, acting as a wetting agent with a good
dilution stability in water. DOWSIL™ HV-496 Anionic Emulsion
Surfactants are also key materials for providing the right balance
provides good slip characteristic, good detergent stability
of cleaning with the absence of residuals. Alcohol alkoxylates
and an excellent dilution stability, delivering high gloss and
with higher alkoxylation levels, for example ECOSURF™
color intensity and good surface wetting characteristics. In
EH-6 Surfactant and ECOSURF™ EH-9 Surfactant, are
some cases, an antifoam emulsion may be required to avoid
particularly good at removing soils. For a no-streak finish,
foam generation during the processing and bottle filling stage.
Alkyl Polyglucoside such as TRITON™ CG-50 Surfactant and
XIAMETER™ AFE-0700 Antifoam Emulsion at 10% silicone
TRITON™ CG-650 Surfactant would be favored and can also
active has been designed for achieving a good antifoam
be leveraged to provide some foam visibility if required.
efficiency at low dosage (50 ppm).
Cleaning booster and rheology modifiers
Cleaning can also be highly enhanced by using larger molecules
such as cleaning polymers. ACUSOL™ PRO Polymer is the perfect
example of a multi-functional material that provides primary
cleaning and easy next-cleaning and that helps stabilize

15
Floor care polish on the floor. Another product format in the market is based
on the Clean & Shine concept according to which the product
Floor care finishes
should be easy to apply, not build-up and provide extra shine
Floor finishes are water-based coatings that are easily removed benefits as well as cleaning.
with conventional floor stripping agents. They are designed to
Today’s polymer finishes generally contain metal or mixed metal
function as the wear layer of a floor finish system. The finish
ionically cross-linked polymers. A metal crosslinked polymer is
should take the abuse, not the floor itself. Therefore, floor care
usually one in which substituents on two separate polymer chains
products are known by consumers for protecting their floors,
coordinate to the same metal ion. The metal reacts with ammonia
giving shine and reviving the floor colors. While the traditional
or amines, so most strippers today have amines in them. When
maintenance regime of buffable pastes and emulsions requires
the amines react with finishes containing these polymers, the
significant effort on the end user side, the modern floor
detachment of the metal ions from the polymer enables the
care finishes evolved towards easy-to-apply emulsions that
finishes to be removed from a floor with ease. The polymer is
provide excellent film forming properties and do not require an
the main film-forming component of modern floor finishes.
additional maintenance step. They deliver shine and protection
right after the product dries and form a homogeneous coating

Floor care polish

Scuff Heal mark Film formation
Gloss Durability Protection
resistance resistance (Coalescent)
DURAPLUS™ 3 Polymer X X X X X

PRIMAL™ E-1531B Polymer X X X

Polymer

PRIMAL™ E-2483 Polymer X X X X

PRIMAL™ NT-Durable Polymer X X X X

PRIMAL™ NT-2624 Polymer X X X X X

CARBITOL™ Solvent X
Solvent

DOWANOL™ DPM Glycol Ether X

DOWANOL™ DPnP Glycol Ether X

Forming protective layer PRIMAL™ E-1531B Emulsion is an alkali soluble resin that can
form a homogeneous film without addition of a coalescent. It
Dow offers a range of film forming polymers under the
can easily be formulated into a Clean & Shine type of product,
DURAPLUS™ and PRIMAL™ brands to address different consumer
forming a protective layer on the floor that also brings the
needs. The film former selection requires the formulator to choose
easy-next-clean benefit for the end user as it reduces the
between more conventional zinc-containing technology and Zn-free
stain adhesion to the floors. Additionally, it revives the color of
floor care resins. DURAPLUS™ 3 Polymer is the product of choice
the floor and provides additional gloss. In a typical floor care
for Zn-containing technology. This product is a modified acrylic
emulsion containing floor care resins and developed to provide
polymer that provides high gloss and superior durability and is
shine and protection, PRIMAL™ E-1531B Alkali Soluble Resin
specially modified to have excellent resistance to harsh detergent
improves leveling and makes coalescents more effective. Dow
solutions. Additionally, DURAPLUS™ 3 Polymer based floor finishes
offers a wide range of solvents, out of which CARBITOL™
are characterized by a unique combination of polish hardness,
Solvent, DOWANOL™ DPM Glycol Ether and DOWANOL™
resilience and an undetectable level of ammonia odor. This allows
DPnP Glycol Ether are typically applied as coalescents to form
such polishes to dissipate the energy of foot traffic, impacts and
a homogeneous and durable film.
abrasion, providing excellent resistance to black marks and scuffing,
as well as gloss retention. PRIMAL™ E-2483 Polymer can be used
as an alternative as it is easy to formulate and has a very good
adhesion to various substrates, including old or worn floors.
PRIMAL™ NT-2624 Polymer offers an interesting alternative to
zinc containing technologies, providing gloss retention, even
after prolonged wear, as well as durability to floor finishes.
PRIMAL™ NT-DURABLE is a metal-free polymer designed
for industrial markets, also recommended for wood flooring
where it can be used to formulate home care products. It gives an
excellent long-term wear resistance with moderate gloss.
The new self-cross-linking technology allows the film to cure fast and
to develop good chemical resistance. It has an excellent adhesion
on critical substrates and requires a very low level of coalescent.

16
 Amines
Physical form, Freezing point, Flash point, Specific gravity, Viscosity,
Name
25℃ °C °C 25/4°C cps, 25°C
MEA Monoethanolamine Liquid 4 96 1.0113 24
Liquid (low freeze,
MEA LFG 85 -14 None 1.025 15
15% H2O)
DEA Diethanolamine Liquid 27 138 1.09 453
TEA Triethanolamine Liquid 21 208 1.126 921
Liquid (low freeze,
TEA LFG 85 -5 None 1.123 100
15% H2O)
MIPA Monoisopropanolamine Liquid 31 732 0.9607 23
DIPA Diisopropanolamine Solid 44 1
135.5 3
0.992 8
87010
Liquid (low freeze,
DIPA LFG 85 131 None4,5 1.019 450
15% H2O)
TIPA Triisopropanolamine Solid 441 1606 0.9889
Liquid (low freeze,
TIPA LFG 85 51 None5,6 1.027 240
15% H2O)

1
Overcooling: Freezing point is limited within a range 4
L.T. Setaflash 7
20/4°C
2
Tag closed cup 5
Flashing point remains unobserved until the boiling point 8
40/4°C
3
H.T. Setaflash 6
Cleveland open cup (No. F.P. via Closed Cup methods) 9
70/4°C
10
30°C

Dispersants

Product Solid content % Performance Application

Strong capacity of calcium ion binding
ACUSOL™ 190 Polymer 25 Scouring creams
and dispersion
ACUSOL™ 402 Polymer 48 Ultra-low molecular weight polymeric
Automatic dishwashing, laundry detergents
ACUSOL™ 402N Polymer 43 dispersant for calcium carbonate scale
ACUSOL™ 420N Polymer 49 Low molecular weight polymeric dispersant
Automatic dishwashing, laundry detergents
ACUSOL™ 420NG Polymer 95 for calcium carbonate scale
Low molecular weight polymeric dispersant
ACUSOL™ 425N Polymer 50 Automatic dishwashing
for calcium carbonate scale
ACUSOL™ 445 Polymer 48
ACUSOL™ 445G Polymer 95 Low molecular weight polymeric dispersant Powder laundry detergents, automatic
ACUSOL™ 445N Polymer 45 for calcium carbonate scale dishwashing, bleach cleaners
ACUSOL™ 445NG Polymer 95
ACUSOL™ 497N Polymer 40 Copolymer showing superior dispersion
Powder laundry detergents
ACUSOL™ 497NG Polymer 95 performance on zeolite
ACUSOL™ 460NK Polymer 25 Hard surface cleaners, liquid laundry,
Food soil dispersant, anti-spotting action
ACUSOL™ 460ND Polymer 95 automatic dishwashing
ACUSOL™ 528 Polymer Multifunctional non-sulfonated polymer, excellent
55 Automatic dishwashing
ACUSOL™ 528G Polymer performance across multiple scale types
ACUSOL™ 588 Polymer 37 Sulfonated polymer, superior performance on Automatic dishwashing,
ACUSOL™ 588G Polymer 95 magnesium silicate and calcium phosphonate laundry detergents
ACUSOL™ 527 Polymer 55 Multifunctional low molecular weight dispersant
Automatic dishwashing
ACUSOL™ 527G Polymer 95 for calcium carbonate and phosphonate scales
Polymer for anti-redeposition benefits in laundry,
ACUSOL™ 845 Polymer 30 Liquid laundry detergents
working synergistically with rheology modifiers

Alphabetic codes correspond to product forms. N denotes ‘neutralized’, D denotes ‘dry powder’, G denotes ‘granulate’ and K denotes ‘preservative content’.

17
 Rheology modifiers

SupraCare™ 740 Additive

SupraCare™ 760 Additive

SupraCare™ 780 Additive

ACUSOL™ Millennium
ER Rheology Modifier

QP-100MH Thickener
Rheology Modifier

Rheology Modifier

Rheology Modifier

Rheology Modifier

Rheology Modifier

Rheology Modifier

Rheology Modifier

Rheology Modifier
ACUSOL™ 823 ER

ACUSOL™ 830 ER
ACUSOL™ 810A
ACUSOL™ 801S

ACUSOL™ 805S

ACUSOL™ 820

ACUSOL™ 880

ACUSOL™ 882

CELLOSIZE™
Product application

Abrasive cleaners X X X X

Acid cleaners X X

Acid rinse aids X X

Alcohol-based formulations X X X X

All-purpose detergents X X X X X X X X

Fabric softeners X X X X X X

Floor cleaners X X X X X X X X X

Hand dishwashing liquids X X X X X X X X X

Hard-surface cleaners X X X X X X X X X X

Laundry detergents X X X X X X X X X

Automatic dishwashing deter-

X X X X X X X X
gents

Nonpolar solvent formulations X X X X X X

Oven/grill cleaners X X X

Peroxide-containing formulators X X X

Rust and scale removers X X X X

Toilet bowl cleaners X X

18
 Rheology modifiers

Performance ASE HASE HEUR Cellulosics

Ease of formulation Excellent Excellent Good Good

Associative No Yes Yes No

Salt tolerance

NaCl Good Very good Excellent Excellent

Di/trivalent ions Good Good Excellent Excellent

Shear thinning behavior Good Excellent Fair Good

Solvent compatibility Excellent Excellent Good Good

High pH compatibility Excellent Very Good Good Good

Low pH compatibility No Fair* Excellent Good

Anionic compatibility Excellent Excellent Good Good

Nonionic compatibility Excellent Excellent Excellent Excellent

Cationic compatibility No Limited Excellent Excellent

Peroxide stability No Some Excellent No

*With proper formulation techniques

Rheology modifiers

ACUSOL™
ACUSOL™ ACUSOL™ ACUSOL™ ACUSOL™ ACUSOL™ ACUSOL™ ACUSOL™ ACUSOL™
Millennium
801S 805S 810A 820 823 ER 830 ER 880 882
ER

Chemistry HASE HASE ASE HASE HASE ASE HASE HEUR HEUR

Association Very high Very high None Very high High None Very high Very high Very high

Ionic nature Anionic Anionic Anionic Anionic Anionic Anionic Anionic Nonionic Nonionic

Appearance Milky liq. Milky liq. Milky liq. Milky liq. Milky liq. Milky liq. Milky liq. Hazy liq. Hazy liq.

Solids (%) 20 29 18 30 30 28 31 35 17.5

pH (as supplied) 3.7 2.7 2.7 2.7 3.2 3 3.5 N/A N/A

Density 1.06 1.06 1.05 1.06 1.04 1.05 1.05 N/A N/A

Eq Weight* 253 225 124 218 191 218 Confidential N/A N/A

Short, non- Short, non- Long, non- Short, non- Short, non- Non stringy,
Rheology Short Non-stringy Smooth
stringy stringy stringy stringy stringy tacky

Suspension Moderate to
Low Low Low Low Moderate High Low Low
capability high

Shear thinning** Very high Very high Slight Very high Moderate Moderate Moderate Slight Slight

Viscosity, cps
20 <150 15 20 30 10 <100 11,000 5,000
(as supplied)

*Grams of dry polymer neutralized by 1 equivalent (40 grams) of NaOH

**Shear thinning is measured in a typical formulation

19
Silicone emulsions

Typical product features

Product
Active content (%) Viscosity (cP) Functional group

DOWSIL™ FM-6620 Emulsion 60 - Amino

XIAMETER™ MEM-0346 Emulsion 60 1000 Dimethyl

XIAMETER™ MEM-8035 Emulsion 35 5 Amino

XIAMETER™ MEM-8203 Emulsion 17 40 Acylamino

Silicone antifoams

Typical product features

Product
Active content (%) Viscosity (cP) Kosher certification

XIAMETER™ ACP-1500 Antifoam Compound 100 1,000 Yes

XIAMETER™ ACP-3425 Antifoam Compound 100 3,100 No

XIAMETER™ AFE-0020 Antifoam Emulsion 20 600 No

XIAMETER™ AFE-0110 Antifoam Emulsion 10 2,000 No

XIAMETER™ AFE-0310 Antifoam Emulsion 30 2,500 No

XIAMETER™ AFE-0400 Antifoam Emulsion 10 1,250 No

XIAMETER™ AFE-0700 Antifoam Emulsion 10 1,750 No

XIAMETER™ AFE-1410 Antifoam Emulsion 10 5,000 No

XIAMETER™ AFE-1430 Antifoam Emulsion 30 2,500 No

XIAMETER™ AFE-1520 Antifoam Emulsion 20 5,000 Yes

DOWSIL™ AF-8017 Antifoam 100 1,500-2,700 Yes

Granulated antifoams

Typical product features

Product
Bulk density (g/L) Granular size (μm) Carrier

DOWSIL™ APW-4248 Powdered Antifoam 700 500 Zeolite

DOWSIL™ APW-4253 Powdered Antifoam 900 600 Sodium sulfate

DOWSIL™ GP-4314 Powdered Antifoam 700 500 Zeolite

DOWSIL™ APW-4412 Powdered Antifoam 500 650 Corn starch

DOWSIL™ APW-4503 Powdered Antifoam 900 1400 Sodium sulfate

DOWSIL™ Easy Rinse GP-4633 Granules 900 600 Proprietary

DOWSIL™ GP-4680 Granules 900 600 Proprietary

20
 Performance boosters

Product Ionic character Benefit Application

SupraCare™ 133 Polymer Cationic Softness, water absorbency 2-in-1 laundry detergents, fabric softeners

SupraCare™ 212 Additive Cationic Quick drying Hand dishwashing

Hand dishwashing, manual laundry powders

SupraCare™ 340 Additive Non-ionic Foam boost, thickening
& liquids, laundry bars

SupraCare™ 420 Polymer Non-ionic Softness, water absorbency, fragrance deposition Fabric softeners

SupraCare™ 425 Polymer Non-ionic Sensorial benefits, shine, creamier foam Hand dishwashing

Manual laundry powders, laundry bars,

SupraCare™ 430 Additive Non-ionic Sensorial benefits, structurization, foam mileage
hand dishwashing liquids
Hand dishwashing liquids, hard surface cleaners,
SupraCare™ 740 Additive Non-ionic Thickening, structurization
laundry detergents, laundry bars
Hand dishwashing liquids, hard surface cleaners,
SupraCare™ 760 Additive Non-ionic Thickening, structurization
laundry detergents, laundry bars

Hand dishwashing liquids, hard surface cleaners,

SupraCare™ 780 Additive Non-ionic Thickening, structurization
laundry detergents, laundry bars

Opacifiers
ACUSOL™ ACUSOL™ ACUSOL™
OP301 Opacifier OP303B* Opacifier OP305* Opacifier
Chemical composition Polystyrene/Polyacrylic acid Polystyrene/Polyacrylamide Polystyrene/Polyacrylic acid

Ionic type Anion type Nonionic type Anion type

Product form Emulsion Emulsion Emulsion

Solvent Water Water Water

Solid content, % 40 40 40

pH value 2.05-2.5 2.05-3.0 2.05-2.5

Mean diameter of particles (μm) 0.17 0.25 0.30

Density (g/mL) 1.03 1.03 1.03

Viscosity, cps (as supplied) <50 <50 <50

Preservative No 0.3% sodium benzoate No

*Available upon request outside the EU.

Polyethylene glycols

Polyethylene glycols Supplied form CFTA/INCI Name

CARBOWAX™ PEG 200 Polyethylene Glycol Liquid PEG-4

CARBOWAX™ PEG 300 Polyethylene Glycol Liquid PEG-6

CARBOWAX™ PEG 400 Polyethylene Glycol Liquid PEG-8

CARBOWAX™ PEG 600 Polyethylene Glycol Semi solid PEG-12

CARBOWAX™ PEG 1000 Polyethylene Glycol Fused solid PEG-20

CARBOWAX™ PEG 1450 Polyethylene Glycol Molten, flake, powder PEG-32

CARBOWAX™ PEG 3350 Polyethylene Glycol Molten, flake, powder PEG-75

CARBOWAX™ PEG 4000 Polyethylene Glycol Molten, flake, powder PEG-90

CARBOWAX™ PEG 6000 Polyethylene Glycol Molten, flake, powder PEG-150

CARBOWAX™ PEG 8000 Polyethylene Glycol Molten PEG-180

21
 Solvents

Hand
Boiling Specific All- Bath-
Chemical Flash Volatility Viscosity Kitchen Floor Floor Carpet Glass Oven Laundry Stain dish- Air care Bleach
Solvents point °C at gravity purpose room
component point °C nBuAc=1 cP at 25°C cleaner cleaner care cleaner cleaner cleaner liquid removed washing gel cleaner
760 mm Hg 25°C cleaner cleaner
liquid

Propylene Glycol
DOWANOL™ PM Glycol Ether 120 311 0.62 0.919 1.7 X
Methyl Ether
Dipropylene Glycol
DOWANOL™ DPM Glycol Ether 190 751 0.035 0.951 3.7 X X X X X
Methyl Ether
Tripropylene Glycol
DOWANOL™ TPM Glycol Ether 243 1212 0.0026 0.965 5.5 X X
Methyl Ether
Dipropylene Glycol
DOWANOL™ DPMA Glycol Ether 209 862 0.015 0.977 1.7 X
Methyl Ether Acetate
Propylene Glycol
P-Series Glycol Ethers

DOWANOL™ PnP Glycol Ether 149 481 0.21 0.883 2.4 X X

n-Propyl Ether
Dipropylene Glycol
DOWANOL™ DPnP Glycol Ether 213 881 0.014 0.919 3.9 X X X X X X X X X X X
n-Propyl Ether
Propylene Glycol
DOWANOL™ PnB Glycol Ether 171 631 0.093 0.878 2.8 X X X X X
n-Butyl Ether
Dipropylene Glycol
DOWANOL™ DPnB Glycol Ether 230 1001 0.006 0.91 4.9 X X X X X X X
n-Butyl Ether
Tripropylene Glycol
DOWANOL™ TPnB Glycol Ether 274 1261 0.0004 0.93 7 X X X
n-Butyl Ether
Propylene Glycol
DOWANOL™ PPh Glycol Ether 243 1191 0.002 1.062 25.2 X X X X X X X
Phenyl Ether
Propylene Glycol
DOWANOL™ PGDA Glycol Ether 191 862 0.039 1.056 2.6 X
Diacetate
Dipropylene Glycol
PROGLYDE™ DMM Glycol Diether 175 651 0.13 0.902 1 X
Dimethyl Ether
Ethylene Glycol
CARBITOL™ Solvent 202 962 0.013 0.989 3.6 X
Ethyl Ether
Ethylene Glycol
Butyl CARBITOL™ Solvent 230 992 0.004 0.951 4.9 X X
n-Butyl Ether
E-Series Glycol Ethers

Ethylene Glycol
Butoxytriglycol 280 1382 0.0004 0.987 7.9 X X
n-Butyl Ether
Ethylene Glycol
Hexyl CELLOSOLVE™ Solvent 208 912 0.0082 0.866 4.5 X X X X X X X
Hexyl Ether
Ethylene Glycol
Hexyl CARBITOL™ Solvent 259 1352 0.0006 0.931 6.2 X X X X X X X X
Hexyl Ether
Ethylene Glycol
DOWANOL™ EPh Glycol Ether 244 1211 0.001 1.109 21.5 X X X
Phenyl Ether
Ethylene Glycol
DOWANOL™ EPh6 >350 >149 <0,0001 1.12 90 X X X
Phenyl Ether

Annotations:
(1) Setaflash Method (closed cup)
(2) Tag Closed Cup (TCC)

*Indices listed here are typical physical properties, not product standards.

22 23
 Nonionic surfactants

Active substance
Product Cloud point(1) HLB(2) Pour point(3) Appearance(4) Characteristics
content

ECOSURF™ Specialty Ethoxylates

ECOSURF™ EH series nonionic surfactants are high-performance specialty surfactants characterized by excellent wetting and superior cleaning properties.

ECOSURF™ EH-3 Surfactant is a water dispersible nonionic surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ EH-3 Surfactant 100 Insolubility 7.9 -21 Liquid
cleaners, has superior wetting and excellent oily soil removal properties, rapid dissolution, no gel range and good rinseability.
ECOSURF™ EH-6 Surfactant is a water soluble nonionic surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ EH-6 Surfactant 100 40 10.8 5 Liquid
cleaners, has superior wetting and excellent oily soil removal properties, rapid dissolution, no gel range and good rinseability.
ECOSURF™ EH-9 Surfactant is a water soluble nonionic surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ EH-9 Surfactant 100 61 12.5 16 Liquid
cleaners, has superior wetting and excellent oily soil removal properties, rapid dissolution, no gel range and good rinseability.
ECOSURF™ EH-14 Surfactant is a water soluble nonionic surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ EH-14 (90%) Surfactant 90 86 14 6 Liquid
cleaners, degreasers, superior wetting and excellent oily soil removal properties, rapid dissolution, and good rinseability.

TERGITOL™ Secondary Alcohol Ethoxylates

TERGITOL™ 15-S nonionic surfactant is generic high-performance secondary alcohol ethoxylate surfactant which has peerless advantages in cost performance and which can be used to substitute PAE, NPE, OPE and other common surfactants in a wide scope of applications.

TERGITOL™ 15-S-7 Surfactant 100 37 12.1 1 Liquid TERGITOL™ 15-S-7 Surfactant is a secondary alcohol ethoxylate, nonionic surfactant used in applications such as prewash spot removers and cleaners.

TERGITOL™ 15-S-9 Surfactant 100 60 13.3 9 Liquid TERGITOL™ 15-S-9 Surfactant is a secondary alcohol ethoxylate, nonionic surfactant used in applications such as high-performance cleaners.

TERGITOL™ 15-S-12 Surfactant 100 89 14.5 22 Solid TERGITOL™ 15-S-12 Surfactant has good handling properties and is used in a wide variety of applications including high-performance cleaners.

TERGITOL™ 15-S-15 Surfactant 100 >100 15.4 29 Solid TERGITOL™ 15-S-15 Surfactant is used in multiple applications such as high-performance cleaners & detergents and solid cleaner.

TERGITOL™ 15-S-20 Surfactant 100 >100 16.3 35 Solid TERGITOL™ 15-S-20 Surfactant is used in multiple applications such as high-performance cleaners & detergents and solid cleaners.

TERGITOL™ 15-S-30 Surfactant is a secondary alcohol ethoxylate, nonionic surfactant used in multiple applications such as high performance cleaners &
TERGITOL™ 15-S-30 Surfactant 100 >100 17.4 39 Solid
detergents and solid cleaners.

TERGITOL™ 15-S-40 (70%) Surfactant 70 >100 18.0 5 Liquid TERGITOL™ 15-S-40 (70%) Surfactant is a secondary alcohol ethoxylate, nonionic surfactant used as emulsion stabilizer.

ECOSURF™ Natural Fatty Alcohol Ethoxylates

ECOSURF™ SA series nonionic surfactants are, based on naturally sourced seed oil. They are characterized by excellent wetting and cleaning properties.

ECOSURF™ SA-4 Surfactant is a nonionic seed oil based surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ SA-4 Surfactant 100 Dispersible 7.5 -8 Liquid
cleaners, characterized by low odor, no gel range, excellent wetting and emulsification properties.
ECOSURF™ SA-7 Surfactant is a nonionic seed oil based surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ SA-7 Surfactant 100 37 9.7 3 Liquid
cleaners, characterized by low odor, no gel range, fast dissolution, excellent wetting, cleaning and emulsification properties.
ECOSURF™ SA-9 Surfactant is a nonionic seed oil based surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ SA-9 Surfactant 100 57 11.1 4 Liquid
cleaners, characterized by low odor, no gel range, fast dissolution, excellent wetting, cleaning and emulsification properties.
ECOSURF™ SA-15 Surfactant is a nonionic seed oil based surfactant used in a wide variety of applications including hard surface and high performance
ECOSURF™ SA-15 Surfactant 100 >100 13.5 27 Solid
cleaners, characterized by low odor, no gel range, fast dissolution, excellent wetting, cleaning and emulsification properties.

TRITON™ Alkyl Polyglucosides

TRITON™ CG special surfactants are nonionic and applicable in home care, industrial and institutional cleaning where high and stable foaming is required, or in high-alkalinity systems.

TRITON™ CG-50 Surfactant 50 >100 - 0 Liquid Used in a wide range detergents, including glass cleaners and highly alkaline detergents.

Chemically stable in the presence of acids, bases and salts, compatible with anionic, cationic, and other nonionic surfactants, characterized by excellent
TRITON™ CG-600 Surfactant 50 >100 - 6 Liquid
cleaning and foaming properties.
Chemically stable in the presence of acids, bases and salts, compatible with anionic, cationic, and other nonionic surfactants, characterized by excellent
TRITON™ CG-650 Surfactant 50 >100 - -18 Liquid
cleaning and foaming properties.


Annotations:
(1) Cloud point: °C, aqueous solution of 1% (mass percentage) active substance
(2) Range of balance between hydrophilicity and lipophilicity: <10 water-in-oil emulsifier, >10 oil-in-water emulsifier, 10~15 excellent wettability, 12~15 cleansing
(3) Pour point: °C
(4) Appearance at 25°C

24 25
 Low foam surfactants

Active substance
Product Cloud point(1) HLB(2) Pour point(3) Appearance Characteristics
content

TRITON™ Low-foam Surfactants

TRITON™ DF Low-foam Surfactant has excellent defoaming and wetting power and high stability in acidic and alkaline conditions, and it is particularly applicable in food-related defoaming and cleaning e.g. bottle cleaning.

TRITON™ DF-12 Surfactant 100 17 10.6 16 Liquid Excellent food soil defoaming properties, stable in alkaline conditions.

TRITON™ DF-16 Surfactant 100 36 11.6 -6 Liquid Excellent detergency and wetting properties, stable in acidic conditions.

TRITON™ DF-20 Surfactant 100 - - -25 Liquid Excellent detergency and wetting properties, stable in highly concentrated liquids.

TERGITOL™ Block Propylene Oxide/Ethylene Oxide Copolymers

TEGITOL™ L series surfactants are high-performance nonionic surfactants which have defoaming, wetting and emulsifying properties.

Efficient foam control agent because of its low foam characteristics and inverse water solubility. Low surface tension makes TERGITOL™ L-61 Surfactant
TERGITOL™ L-61 Surfactant 100 24 3 -32 Liquid a particularly efficient rinse aid and low foam wetting agent in auto dish detergents, industrial and institutional cleaning, and in cleaning-in-place (CIP)
applications such as food, dairy, and brewery cleaning.
Provides both foam control and detergency. It is an efficient foam control agent because of its low foam characteristics and inverse water solubility.
TERGITOL™ L-62 Surfactant 100 32 7 -2 Liquid
TERGITOL™ L-62 Surfactant is used in rinse aids, autodish detergents, industrial and institutional cleaning.
Good wetting ability, a high degree of detergency, and low foam characteristics. It is readily miscible in water and can be used in combination with other
surfactants in a wide range of aqueous formulations. TERGITOL™ L-64 Surfactant is an exceptional high temperature foam control agent due to its inverse
TERGITOL™ L-64 Surfactant 100 62 15 7 Liquid
water solubility and low foam characteristics. TERGITOL™ L-64 Surfactant is used in rinse aids and in sanitizing solutions. TERGITOL™ L-64 Surfactant is
the most hydrophilic of the TERGITOL™ L Series products.
A viscous liquid at room temperature. Low foam characteristics and inverse water solubility make TERGITOL™ L-81 Surfactant an excellent foam control
TERGITOL™ L-81 Surfactant 100 20 2 -20 Liquid
agent. TERGITOL™ L-81 Surfactant is used in rinse aids as well as industrial and institutional cleaning applications.

DOWFAX™ Nonionic Low-foam Surfactants

DOWFAX™ nonionic low-foam surfactant has excellent wetting and detergency, and enables effective foam control; it is particularly applicable in automatic dishwashing and other applications such as high pressure cleaning.

DOWFAX™ 20B102 Surfactant 95 32 11.2 -8 Liquid Low foaming surfactant used in cleaning and rinsing formulations, particularly suitable for automatic dishwashing applications.

DOWFAX™ 20A42 Surfactant 100 <4 3.7 <-10 Liquid Low foaming surfactant used in cleaning and rinsing formulations.

DOWFAX™ 20A64 Surfactant 100 30 7.5 -10 Liquid Good wetting, applicable to high pressure cleaners and automatic dishwashing detergents.

DOWFAX™ 20A55 Surfactant 100 29 6.5 <-10 Liquid Low-foaming surfactant used in cleaning and rinsing formulations, particularly suitable for automatic dishwashing applications

DOWFAX™ 20A84 Surfactant 100 40 8.6 <-10 Liquid Low-foaming surfactant used in cleaning and rinsing formulations, particularly suitable for automatic dishwashing applications

EcoSense™ Biobased Surfactants

EcoSense™ HC Surfactants derived from a fermentation process build a sustainable alternative to conventional surfactants.

EcoSense™ HC-2100 Surfactant 50 >90 Liquid 100% biobased, readily biodegradable surfactant, rich in acidic form, easily water soluble.

EcoSense™ HC-2200 Surfactant 50 48 Liquid 100% biobased, readily biodegradable surfactant, rich in lactone form with limited water solubility.

ECOSURF™ Specialty Alkoxylates

ECOSURF™ Bright surfactants have been developed to boost shine of the autodish detergents. They have strong anti-spotting properties and ECOSURF™ Bright 1 due to its waxy nature can also be used as tableting aid.

Specialty alkoxylated alcohol developed to address the most challenging needs of automatic dishwashing detergents. It is a waxy substance at room
ECOSURF™ Bright 1 Surfactant 100 20-25 11.8 Waxy solid
temperature and delivers exceptional shine benefits due to its strong anti-spotting characteristics.

ECOSURF™ Bright 12 Surfactant 70 11.7 Liquid Combines the anti-spotting benefits of ECOSURF™ Bright 1 with cleaning benefits, designed specially for the automatic dishwashing application.

ECOSURF™ LFE-1410 Surfactant 100 35 8.4 5 Liquid Water soluble nonionic surfactant developed for automatic dishwashing application to combine anti-spotting with foam reduction and cleaning benefits.

Annotations:

(1) Cloud point: °C, aqueous solution of 1% (mass percentage) active substance
(2) Range of balance between hydrophilicity and lipophilicity: <10 water-in-oil emulsifier, >10 oil-in-water emulsifier, 10~15 excellent wettability, 12~15 cleansing
(3) Pour point: °C

*Indices listed here are typical physical properties, not product standards.

26 27
About Dow
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subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company
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