toshiba 37av504d
toshiba 37av504d
toshiba 37av504d
This model is classified as a green product (*1), as indicated by the underlined serial number.
This Service Manual describes replacement parts for the green product. When repairing this
green product, use the part(s) described in this manual and lead-free solder (*2).
For (*1) and (*2), refer to GREEN PRODUCT PROCUREMENT and LEAD-FREE
SOLDER.
© TOSHIBA CORPORATION
IMPORTANT NOTICE
WARNING:
You are requested that you shall not modify or alter the information or data
provided herein without prior written consent by Toshiba. Toshiba shall not
be liable to anybody for any damages, losses, expenses or costs, if any,
incurred in connection with or as a result of such modification or alteration.
Toshiba shall not be liable for any damages, losses, expenses or costs, if
any, incurred in connection with or as a result of use of any information or
data provided herein.
IMPORTANT NOTICE
User's Guide
Contents:
Operating Environment
Autodesk DWF Viewer is necessary to view drawings and to activate the functions of this system. Please
download and install.
When Windows XP SP2 or Windows Vista is used, ActiveX control and pop-up windows are limited by
the enhanced security function and this system may not work. In that case, perform the Internet Explorer
setting using the following procedure to restore normal operation.
Operating Environment
When the character string of a part on the drawing is clicked, its information is popped up at the location.
You can get any parts information immediately on the screen without referring to the maintenance parts list.
You can search any part within the displayed drawing or within the whole schematic diagram/board view by
specifying a location number. The pop-up window displayed by clicking a part 's character string allows to
search the part within the applicable schematic diagram, board view or spare parts list.
A circle appears when the part is found, showing the part's location within the drawing.
When a name at the end of a signal line in a divided schematic diagram is clicked, the destination of the
signal is searched and the display changes to the destination. Connecter destinations can also be searched in
the same way.
When two or more search results are provided, their drawing names are displayed, allowing you to choose a
desired drawing to display.
When any of the color buttons on the toolbar is clicked, it can be selected to display desired layer in its color
or not to display each layer. This allows you to see the pattern layer only by setting other layers to "non-
display".
When a pattern on a board view is clicked, it is highlighted in green. This allows easy pattern tracing.
The Autodesk DWF Viewer enables to print the displayed drawing region as it is on a printer. It also allows
to print a large-sized drawing in multiple pieces (tile printing).
Using with Network
PRECAUTION
To use ZEUS Service Manual Ver.2 with network, the file-path names written on the source files of each
ZEUS Engine Program Ver.2 and ZEUS Service Manual Ver.2 are to be modified.
Perform the procedure described below.
Preparation
1. Run the program file zuesFPch.exe to install the program file for File-Path to the Local PC.
2. Run the program file ZeusSetup_v2.0.exe to install the ZEUS Engine Program in C:\Program
Files\zeus of the local PC. This can be done by running the installer program provided.
3. Create the appropriate folder where the ZEUS Engine Program Ver.2 and the ZEUS Service Manual
Ver.2 to be stored in the server.
4. Move the ZEUS Engine Program of step 2 to the folder created at step 3 in the Server.
5. Detach the ZEUS Service Manual Ver.2 to the folder created at step 3 in the Server.
6. Unzip the ZEUS Service Manual Ver.2 within the folder in the Server.
Example of folder
Procedure of File-Path
The zeusFPch is the exclusive program to exchange the file-path names written in both source files of ZEUS
Manual and ZEUS Engine program into those applicable to the network use.
1. Whenever changing the file-path of both ZEUS Engine Program and ZEUS Service Manual to use with
network, pay the attention to set the "Exchange to" column that should have a proper relation between
ZEUS Engine Program and ZEUS Service Manual with referring the following.
Run the zeusFPch and set "Exchange to" by referring to the examples below.
Example 1 :
In the "Exchange to" column shows the relation between ZEUS Service Manual and ZEUS Engine
Program.
../ counts the relation between.
Thus in this case, it must be ../../zeus/ (2 counts).
Example 2 :
In this case, it must be ../../../zeus/ (3 counts).
2. Run the zeusFPch to change the path in the ZEUS Engine Program Ver.2.
3. Set ZEUS Engine Program in the created folder in the server to the "Target Folder", and then press
"START".
(This procedure is one time only)
4. Run the ZeusFPch to change the path in the ZEUS Service Manual Ver2.
5. Set unzipped ZEUS Service Manual in the created folder in the server to the "Target Folder", and then
press "START".
(This procedure is required whenever placing service manual.)
Confirmation
Confirm that service manual on the server can be operated normally by client PC.
Note:
In case of accessing the ZEUS Manual through WEB site, the small pop-up window appears at the left
bottom corner on the screen whenever searching the location links. This is not malfunction.
IMPORTANT NOTICE
A Known Malfunction
To get ver. 6.0, click the icon, or contact to the nearest Toshiba Service Centre for further
assistance.
1. Press [Ctrl], [Alt] and [Delete] keys at the same time to engage windows security
windows.
2. Then, choose TASK manager and Application tab, and select TOSHIBA SERVICE
MANUAL-Microsoft Internet Explorer.
3. Click TASK-end.
While opening the diagrams, the menu in the left frame changes its color to GRAY. This is
an indication that the viewer is processing.
With this condition, the menu indication color may stick to the GRAY color or Windows
may freeze if clicking other menu.
To avoid such things, do not operate any others while menu turns GRAY color.
If entering this, re-open the service manual or refresh the left frame.
GREEN PRODUCT PROCUREMENT
The EC is actively promoting the WEEE & RoHS Directives that define standards for
recycling and reuse of Waste Electrical and Electronic Equipment and for the Restriction of
the use of certain Hazardous Substances. From July 1, 2006, the RoHS Directive will
prohibit any marketing of new products containing the restricted substances.
Green procurement of parts is not only confined to manufacture. The same green parts used
in manufacture must also be used as replacement parts.
LEAD-FREE SOLDER
This product is manufactured using lead-free solder as a part of a movement within the
consumer products industry at large to be environmentally responsible. Lead-free solder must
be used in the servicing and repair of this product.
The melting temperature of lead-free solder is higher than that of leaded solder by 86ºF to
104ºF (30ºC to 40ºC). Use of a soldering iron designed for lead-based solders to repair
product made with lead-free solder may result in damage to the component and or PCB being
soldered. Great care should be made to ensure high-quality soldering when servicing this
product especially when soldering large components, through-hole pins, and on PCBs as the
level of heat required to melt lead-free solder is high.
SAFETY INSTRUCTION
Safety Precaution
1. An isolation transformer should be connected in the power line between the receiver
and the AC line before any service is performed on the receiver.
2. Always disconnect the power plug before any disassembling of the product. It may
result in electrical shock.
3. When replacing a chassis in the cabinet, always be certain that all the protective
devices are put back in place, such as nonmetallic control knobs, insulating covers,
shields, isolation resistor-capacitor network, etc.
4. Always keep tools, components of the product, etc away from the children, These items
may cause injury to children.
5. Depending on the model, use an isolation transformer or wear suitable gloves when
servicing with the power on, and disconnect the power plug to avoid electrical shock
when replacing parts. In some cases, alternating current is also impressed in the
chassis, so electrical shock is possible if the chassis is contacted with the power on.
6. Always use the replacement parts specified for the particular model when making
repairs. The parts used in products require special safety characteristics such as
inflammability, voltage resistance, etc. therefore, use only replacement parts that have
these same characteristics. Use only the specified parts when the mark is indicated
in the circuit diagram or parts list.
7. Parts mounting and routing dressing of wirings should be the same as that used
originally. For safety purposes, insulating materials such as isolation tube or tape are
sometimes used and printed circuit boards are sometimes mounted floating. Also make
sure that wirings is routed and clamped to avoid parts that generate heat and which use
high voltage. Always follow the manufactured wiring routes / dressings.
8. Always ensure that all internal wirings are in accordance before re-assembling the
external casing after a repairing completed. Do not allow internal wiring to be pinched
by cabinets, panels, etc. Any error in reassembly or wiring can result in electrical
leakage, flame, etc., and may be hazardous.
9. NEVER remodel the product in any way. Remodeling can result in improper operation,
malfunction, or electrical leakage and flame, which may be hazardous.
10. Touch current check. (After completing the work, measure touch current to prevent an
electric shock.)
Plug the AC cord directly into the AC outlet. Do NOT use an isolation transformer
for this check.
Connect a measuring network for touch currents between each exposed metallic part
on the set and a good earth ground such as a water pipe.
Annex D
(normative)
V: Voltmeter or oscilloscope
(r.m.s. or peak reading)
Input resistance : 1 MΩ
Input capacitance : 200 pF
Frequency range : 15 Hz to 1 MHz and d.c. respectively
Note: Appropriate measures should be taken to obtain the correct value in case of non
sinusoidal waveforms.
The measuring instrument is calibrated by comparing the frequency factor of with the
solid line in figure F.2 of IEC 60990 at various frequencies. A calibration curve is
constructed showing the deviation of from the ideal curve as a function of frequency.
a) The open-circuit voltage should not exceed 35 V (peak) a.c. or 60 V d.c. or, if a) is not
met.
b) The measurement of the TOUCH CURRENT shall be carried out in accordance with
IEC 60990, with the measuring network described in Annex D of this standard.
The TOUCH CURRENT expressed as voltages and , does not exceed the
following values:
- for a.c. : = 35 V (peak) and = 0.35 V (peak);
- for d.c. : = 1.0 V
Note: The limit values of = 0.35 V (peak) for a.c. and = 1.0 V for d.c. correspond to
the values 0.7 mA (peak) a.c. and 2.0 mA d.c.
Many electrical and mechanical parts in this chassis have special safety-related
characteristics. These characteristics are often passed unnoticed by a visual inspection and
the protection afforded by them cannot necessarily be obtained by using replacement
components rated for higher voltage, wattage, etc. Replacement parts which have these
special safety characteristics are identified in this manual and its supplements; electrical
components having such features are identified by the international hazard symbols on the
schematic diagram and the parts list.
Before replacing any of these components, read the parts list in this manual carefully. The
use of substitute replacement parts which do not have the same safety characteristics as
specified in the parts list may create electrical shock, fire, or other hazards.
SAFETY INSTRUCTION
Safety Precaution
In the event that the screen is damaged or the liquid crystal (fluid) leaks, do not breathe in or
drink this fluid.
Also, never touch this fluid. Such actions could cause toxicity or skin irritation. If this fluid
should enter the mouth, rinse the mouth thoroughly with water. If the fluid should contact the
skin or clothing, wipe off with alcohol, etc., and rinse thoroughly with water. If the fluid
should enter the eyes, immediately rinse the eyes thoroughly with running water.
CAUTION: The metal edges of the LCD module are sharp, handle it with
care.
The LCD module can easily be damaged during disassembly or reassembly; therefore,
always observe the following precautions when handling the module.
1. When attaching the LCD module to the LCD cover, position it appropriately and fasten
at the position where the display can be viewed most conveniently.
2. Carefully align the holes at all four corners of the LCD module with the corresponding
holes in the LCD cover and fasten with screws. Do not strongly push on the module
because any impact can adversely affect the performance. Also use caution when
handling the polarized screen because it can easily be damaged.
3. If the panel surface becomes soiled, wipe with cotton or a soft cloth. If this does not
remove the soiling, breathe on the surface and then wipe again.
If the panel surface is extremely solied, use a CRT cleaner as a cleaner. Wipe off the
panel surface by drop the cleaner on the cloth. Do not drop the cleaner on the panel.
Pay attention not to scratch the panel surface.
4. Leaving water or other fluids on the panel screen for an extended period of time can
result in discoloration or stripes. Immediately remove any type of fluid from the screen.
5. Glass is used in the panel, so do not drop or strike with hard objects. Such actions can
damage the panel.
6. CMOS-LSI circuitry is used in the LCD module, so avoid damage due to static
electricity. When handling the module, use a wrist ground or anchor ground.
7. Do not expose the LCD module to direct sunlight or strong ultraviolet rays for an
extended period of time.
8. Do not store the LCD module below the temperature conditions described in the
specifications. Failure to do so could result in freezing of the liquid crystal due to cold
air or loss of resilience or other damage.
9. Do not disassemble the LCD module. Such actions could result in improper operation.
10. When transporting the LCD module, do not use packing containing epoxy resin
(amine) or silicon resin (alcohol or oxim). The gas generated by these materials can
cause loss of polarity.
Digital Block Audio
IC651 CVBS
Audio Amp
PJ700
DVB-CIx1
ITU-R656
IC650
Audio DAC 8
IC701~IC714 TS IC100
Level sift TS
Logic IC Donau TC90403FG
IC107
X8001 MI
MAIN BOARD F
256Mbit
20.48MHz Clock DDRSDRAM
COFDM
IF
Demod EBIF IC110
64Mbit Flash
RESET UAR
IC102 T
M_TVRESE
Reset
T CLK(27MHz)
I2C
LCD
DTV 8bit PANEL
75ohm DDR RAM*1
Driver
I2C FLI32626H-AC
75ohm
Sequoia
Driver
Digital VBI Data
Processor OSD
Input A
CVBS Non
PANEL I/F
R/G/B/FB
EXT1
LR
(SCART) Analog Video
TVOUT V Front Decoder
TVOUT L/R End
(16port) DCDi
MADi BEP LVDS
SY/C MUX
Scaling
EXT2 LR
(SCART) TVOUT V
EXT3 Composite
Audio Audio
(REAR) L/R ADC Input
Mux DSP GPIO
Micro-
Standby uCON IR I/F
processor
EXT4 R/G/B ADC
I2S DAC (LPM)
(REAR) L/R SPDIF
Bt601 8Bit
MTS+ HD,VD,CLK
APRO UART
MSP REQ
Sound AMP
P951B POWER P950B POWER
HDMI
Headphone (L/R)
TACT
KEY
SPEAKER (L/R)
AC INPUT&+Low B
POWER BOARD
SCHEMATIC DIAGRAM
Precaution
CAUTION: The international hazard symbols " " in the schematic diagram
and the parts list designate components which have special characteristics
important for safety and should be replaced only with types identical to
those in the original circuit or specified in the parts list.
Note:
1. RESISTOR
Resistance is shown in ohm [K=1,000, M=1,000,000]. All resistors are 1/6 W and 5 %
tolerance carbon resistor, unless otherwise noted as the following marks.
2. CAPACITOR
Unless otherwise noted in schematic, all capacitor values less than 1 are expressed in
µF, and the values more than 1 in pF.
All capacitors are ceramic 50 V, unless otherwise noted as the following marks.
= Electrolytic capacitor
= Mylar capacitor
3. The parts indicated with " " have special characteristics, and should be replaced with
identical parts only.
4. Voltages read with DIGITAL MULTI-METER from point indicated to chassis ground,
using a color bar signal with all controls at normal, line voltage at nominal AC volts.
5. Waveforms are taken receiving color bar signal with enough sensitivity.
6. Voltage reading shown are nominal values and may vary ±20 % except H.V.
ADJUSTMENT
Service Mode
Service Mode
Press ↑ ↓ Press
Adjustment Mode
Key Function in the Service Mode
The following key entry during display of adjustment menu provides special functions.
CAUTION: Never try to perform initialization unless you have changed the
memory IC.
Every pressing of CH button in the service mode changes the adjustment items in the
order of table below. ( button for reverse order)
SETTING & ADJUSTING DATA
[ SERVICE MODE ]
Note:
Pressing of VOLUME +/- button will change the value of data in the range from 00H to
FFH. The variable range depends on the adjusting item.
1) Press and hold the CALL button on the remote control, then press the Volume
+ button on the TV.
Note:
To return Bus on status, press and hold the CALL button on the remote control, then press
the Volume + button on the TV again. TV will be turned off and automatically turned
on, then status will be Bus On.
Setting TVOP
Enter to service mode and select menu of TVOP by pressing P or P during display of
adjustment menu. After selecting TVOP, press + or - to set I2C check function to
disable or enable as below.
OP4
Ex. OPT4 value 0x05 indicates that panel vendor is AUO AMVA.
OPT4
D7 D6 D5 D4 D3 D2 D1 D0
(bit7) (bit6) (bit5) (bit4) (bit3) (bit2) (bit1) (bit0)
Panel LPL - - - - 0 0 0 1
vendor SHP - - - - 0 0 1 0
CMO - - - - 0 0 1 1
AUO PMVA - - - - 0 1 0 0
AUO AMVA - - - - 0 1 0 1
SAMSUNG - - - - 0 1 1 0
IPS - - - - 0 1 1 1
OP5
OPT5
D7 D6 D5 D4 D3 D2 D1 D0
(bit7) (bit6) (bit5) (bit4) (bit3) (bit2) (bit1) (bit0)
Size 26 - - - - 0 0 1 1
32 - - - - 0 1 0 1
37 - - - - 0 1 1 0
42 - - - - 0 1 1 1
BIT (Binary)
High nibble D7 D6 D5 D4
Low nibble D3 D2 D1 D0
HEX 0 0 0 0 0
1 0 0 0 1
2 0 0 1 0
3 0 0 1 1
4 0 1 0 0
5 0 1 0 1
6 0 1 1 0
7 0 1 1 1
8 1 0 0 0
9 1 0 0 1
A 1 0 1 0
B 1 0 1 1
C 1 1 0 0
D 1 1 0 1
E 1 1 1 0
F 1 1 1 1
CAUTION: Never attempt to initialize the data unless QA02 has been
replaced.
Whenever using new signal board to the set, setting the Model ID data
according to Panel option data.
4) Press and hold the CALL button on the remote control, then press the CHANNEL
button on the TV.
5) Initialization progress dialog including model name and panel vendor is shown.
Progress status is "WRITING".
6) Progress status is changed "OK" and power cycle (automatically). Then QA02
initialization has been completed.
7) Enter the service mode and select version check mode. Confirm if model name and
model id set is correct. If not, repeat steps 1) to 6).
Note:
In case initialization by setting wrong MODEL ID is done, there is a possibility of
abnormal display.
9) Check the picture carefully. If necessary, adjust any adjustment item above.
Perform "Auto tune" on the owner's manual.
Every pressing of button on the remote control changes the built-in test patterns on
screen as described below in Service Mode.
Picture Signal
Red raster
Green raster
Blue raster
All Black
All White
Self Diagnostic Function
1. Press "9" button on remote control during display of adjustment menu in the service
mode. The diagnosis will begin to check if interface among IC's is executed properly.
(1) Firmware :
Version information of microprocessor
Series name (AAAA) and market area (BB) and software program version (0000)
(2) Time : Total hour of turn the TV on. (Unit : H)
(3) BL_STATUS :
Counter for saving BackLight on error.
This value is counted till 99 (Decimal).
(4) Bus line : -- "OK" is normal
SCL-GND (Red indication) : SCL-GND short circuit
SDA-GND (Red indication) : SDA-GND short circuit
SCL-SDA (Red indication) : SCL-SDA short circuit
(5) Bus cont : --- "OK" is normal.
NG is abnormal (Red indication).
UV ATV
1
V1
(SCART (FULL))
2
V2
(SCART (S+AV))
3
V3
(Component)
4
V4
(Composite)
V5 HDMI1
V6 HDMI2
V7 --
V8 --
V9 --
PC --
YUV --
DTV DTV (Digital Only)
1. Press "9" button twice on remote control during display of adjustment menu in the
service mode.
The version of main MPU will be checked.
1. Press "9" button thrice on remote control during display of adjustment menu in the
service mode.
The status of this model will be checked.
(1) MAIN :
Main source information :
Display RF position number (0 - 99) on the main screen, or Input Source
(EXT1/2/3/HDMI etc.)
(2) MAIN FORMAT :
Display Video and PC format information
(3) MAIN PLL :
Main PLL information : Display 1 byte data at five.
(4) SUB :
Sub source information :
Display RF position number (0 - 99) on the Sub screen, or Input Source
(EXT1/2/3/HDMI etc.)
This item displays only Double window model.
(5) SUB FORMAT :
Display Video and PC format information
This item displays only Double window model.
(6) SUB PLL :
Sub PLL information : Display 1 byte data at five.
This item displays only Double window model.
(7) SCREEN SIZE :
Display the screen size as follows.
Exact Scan
Wide
Super Live 2
Cinema 2
4:3
Super Live 1
Cinema 1
Subtitle
14:9
Note:
Exact Scan is shown only for 1080p panel model with video input mode except pc.
(8) OTHER STATUS :
Other status information : Display three numbers of 2 byte data.
To select menu, press P or P and press OK to enter the adjustment menu of table bellow.
To move the cursor in the adjustment, press + or -.
0
OPT2 FUNCTION DESCRIPTION 1
(Normal)
D7 (bit7) - (no use) - -
D6 (bit6) Enable mode that TV On will be appeared in Enable Disable
forced when turning the main power ON
D5 (bit5) FRONT Key Disable Enable
D4 (bit4) All keys except input selector key Disable Enable
(Video/TV)
D3 (bit3) User remote control operation Disable Enable
(Service mode and
Supere
User mode may
possible to setting
only)
D2 (bit2) Disable SET UP MENU except language. Disable Enable
(tuning SETUP MENU) (Display the language
only)
D1 (bit1) Disable SETUP MENU Disable Enable
D0 (bit0) HOTEL Mode On (Enable the setting Off
of D1 from to D7) (Normal)
VOLUX
1) Set speaker volume to 100. (Any value is OK, but 100 is better to check sound level.)
OP7
OP8
The Green and Red LEDs on the TV (at the bottom center of the TV) indicate the TV's
status, as described below.
Red ON (solid) and Green OFF = The TV power cord is plugged in.
TECHNICAL BULLETIN
Panel Identification
If the several panels are alternatively used in the same model without amending the model
name, the identification marking will be shown at the last digit of the set serial number on the
specification label on the back cover.
In servicing, do not alter the panel because several setting and parts are different.
With this alternative use, some of key parts may differ and their combinations are
indicated with the suffix marking on the location number in the part list
(Miscellaneous).
e.g.
Precaution
CAUTION: The international hazard symbols " " in the schematic diagram
and the parts list designate components which have special characteristics
important for safety and should be replaced only with types identical to
those in the original circuit or specified in the parts list.
Note:
The part number must be used when ordering parts, in order to assist in processing, be
sure to include the Model number and Description.
The PC board assembly with mark is no longer available after the end of the
production.
Abbreviations
All CD and PF capacitors are ±5 %, 50 V and all resistor, ±5 %, 1/6 W unless otherwise
noted.
PARTS LIST
Block : ↓Select 6
Whilst all the necessary adjustments and controls for the television are made using the
remote control, the buttons on the television may be used for some functions.
Switching On
Before switching on the television put your decoder and media recorder to Standby if they
are connected.
Quick Setup
Manual Tune
Using Auto Tuning
SPECIFICATION