Business Process Blueprint
Contents
RE.00 RE-FX Leasing Overview ............................................................................................................... 4
RE.01 Master Data Management of Leasable Space ............................................................................... 8
RE.02 Leasing through Sourcing of Prospect, Inquiry of Non-Tenant and Tenant .................................... 9
RE.02.01 Sourcing of Prospective Tenant ............................................................................................. 10
RE.02.02 Leasing Inquiry of Non-Tenant............................................................................................... 11
RE.02.03 Leasing Inquiry of Tenant ...................................................................................................... 12
RE.03 Lease Offer ................................................................................................................................ 13
RE.04 Payment of Security Deposit/Advance Rent/Construction Bond ................................................. 15
RE.05 Leasing Endorsement for Newly acquired space of New and Existing Tenant .............................. 17
RE.05.01 House Rules & Regulations Orientation ................................................................................. 18
RE.05.02 Pre-Construction and Renovation Process ............................................................................. 19
RE.05.03 Construction Bond Refund Processing ................................................................................... 22
RE.05.04 Tenant I.D. Application .......................................................................................................... 24
RE.05.05 POS Accreditation and Re-Accreditation for Sales-Based Rent ............................................... 26
RE.05.06 POS Accreditation Fee Process .............................................................................................. 28
RE.05.07 Lease Contract Orientation and Documentary Requirements ................................................ 29
RE.06 Lease Contract Activation & Contract Documentary and Notarization ........................................ 30
RE.06.01 Lease Contract Activation ...................................................................................................... 31
RE.06.02 Documentary and Notarization for Lease Contract or Supplement Contract or Amendment . 32
RE.07 Uploading of Sales Readings for Sales-based Rent Contracts ...................................................... 36
RE.08 Uploading of Meter Readings ..................................................................................................... 37
RE.09 Changes in Lease Contract ......................................................................................................... 38
RE.09.01 Lease Contract Changes in Lease Period ................................................................................ 39
RE.09.02 Lease Contract Changes in Owner’s and/or Store Name ........................................................ 40
RE.09.03 Lease Contract Changes in Contract Condition ...................................................................... 42
RE.09.04 Lease Contract Changes in Rented Unit ................................................................................. 43
RE.09.05 Lease Contract Changes in Lease Area ................................................................................... 45
RE.09.06 Lease Contract Changes in Nature of Business ....................................................................... 47
RE.09.07 Lease Contract Changes in Items Allowed for Sale or Services ............................................... 48
RE.10 Lease Documentary Requirements Penalties .............................................................................. 49
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RE.11 House Rules and Regulations and Construction Guidelines Penalties.......................................... 52
RE.11.01 House Rules & Regulations Penalties ..................................................................................... 53
RE.11.02 Technical Requirements Penalties ......................................................................................... 55
RE.11.03 Penalties for POS Error .......................................................................................................... 57
RE.12 Lease Contract Renewal ............................................................................................................. 59
RE.12.01 Performance Evaluation of Expiring Lease Contract ............................................................... 60
RE.12.02 Supplement Contract ............................................................................................................ 62
RE.13 Lease Contract Termination and Security Deposit ...................................................................... 63
RE.13.01 Notice to End/Pre-Terminate Lease Contract......................................................................... 64
RE.13.02 Security Deposit for EOC/Pre-Terminated Lease Contract...................................................... 67
RE.14 Rental Accounting ...................................................................................................................... 71
RE.15 Approval Request for Leasing Operations and Finance ............................................................... 72
RE.15.01 Leasing Approval of Request with Financial Impact ............................................................... 73
RE.15.02 Leasing Approval of Request without Financial Impact .......................................................... 74
RE.15.03 Operations Approval Request for Waiving of Penalties .......................................................... 76
RE.15.04 Finance Approval of Request with Financial Impact ............................................................... 77
RE.15.05 Leasing, Operations & Finance Approval Matrix .................................................................... 78
RE.16 In Default Account and/or Store Abandonment and Endorsement of Account to Legal .............. 80
RE.16.01 Conduct an Inventory and Padlock Store ............................................................................... 81
RE.16.02 Default Accounts Endorse to Legal ........................................................................................ 84
RE.17 Generate Master Data Reports................................................................................................... 88
RE.18 Generate Month End Reports .................................................................................................... 89
RE.19 Generate Semi Annual Report .................................................................................................... 91
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DOCUMENT CONTROL
A. Signatories
Name Role Company Signature Date
Prepared by Khristine Leocadio RE Consultant Kaisa Consulting
Company, Inc.
Minerva Himor Process Champion Pacific Mall
Corporation
Reviewed by Robert Baizas Project Manager Kaisa Consulting
Company, Inc.
Approved by Bong Guinto Project Manager Taft Properties
Ma. Roceo Rito Finance Manager Pacific Mall
Corporation
Juan Jose Sibal General Manager Pacific Mall
Corporation
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RE.00 RE-FX Leasing Overview
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RE.01 Master Data Management of Leasable Space
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RE.02 Leasing through Sourcing of Prospect, Inquiry of Non-Tenant and Tenant
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RE.02.01 Sourcing of Prospective Tenant
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RE.02.02 Leasing Inquiry of Non-Tenant
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RE.02.03 Leasing Inquiry of Tenant
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RE.03 Lease Offer
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RE.04 Payment of Security Deposit/Advance Rent/Construction Bond
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RE.05 Leasing Endorsement for Newly acquired space of New and Existing Tenant
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RE.05.01 House Rules & Regulations Orientation
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RE.05.02 Pre-Construction and Renovation Process
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RE.05.03 Construction Bond Refund Processing
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RE.05.04 Tenant I.D. Application
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RE.05.05 POS Accreditation and Re-Accreditation for Sales-Based Rent
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RE.05.06 POS Accreditation Fee Process
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RE.05.07 Lease Contract Orientation and Documentary Requirements
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RE.06 Lease Contract Activation & Contract Documentary and Notarization
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RE.06.01 Lease Contract Activation
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RE.06.02 Documentary and Notarization for Lease Contract or Supplement Contract or Amendment
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RE.07 Uploading of Sales Readings for Sales-based Rent Contracts
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RE.08 Uploading of Meter Readings
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RE.09 Changes in Lease Contract
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RE.09.01 Lease Contract Changes in Lease Period
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RE.09.02 Lease Contract Changes in Owner’s and/or Store Name
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RE.09.03 Lease Contract Changes in Contract Condition
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RE.09.04 Lease Contract Changes in Rented Unit
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RE.09.05 Lease Contract Changes in Lease Area
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RE.09.06 Lease Contract Changes in Nature of Business
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RE.09.07 Lease Contract Changes in Items Allowed for Sale or Services
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RE.10 Lease Documentary Requirements Penalties
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RE.11 House Rules and Regulations and Construction Guidelines Penalties
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RE.11.01 House Rules & Regulations Penalties
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RE.11.02 Technical Requirements Penalties
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RE.11.03 Penalties for POS Error
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RE.12 Lease Contract Renewal
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RE.12.01 Performance Evaluation of Expiring Lease Contract
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RE.12.02 Supplement Contract
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RE.13 Lease Contract Termination and Security Deposit
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RE.13.01 Notice to End/Pre-Terminate Lease Contract
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RE.13.02 Security Deposit for EOC/Pre-Terminated Lease Contract
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RE.14 Rental Accounting
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RE.15 Approval Request for Leasing Operations and Finance
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RE.15.01 Leasing Approval of Request with Financial Impact
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RE.15.02 Leasing Approval of Request without Financial Impact
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RE.15.03 Operations Approval Request for Waiving of Penalties
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RE.15.04 Finance Approval of Request with Financial Impact
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RE.15.05 Leasing, Operations & Finance Approval Matrix
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RE.16 In Default Account and/or Store Abandonment and Endorsement of Account to Legal
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RE.16.01 Conduct an Inventory and Padlock Store
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RE.16.02 Default Accounts Endorse to Legal
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RE.17 Generate Master Data Reports
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RE.18 Generate Month End Reports
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RE.19 Generate Semi Annual Report
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