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Chase Fraud Alert: Verify Transactions

A representative from Chase Bank's fraud protection department is calling to obtain verbal authorization for two suspicious transactions on the account: one for $799 at Amazon and another for $550 for a donation. The caller is asking for personal information to verify the identity of the account holder and to cancel the unauthorized transactions. The conversation indicates a potential fraud investigation and the need to secure the account.

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0% found this document useful (0 votes)
318 views1 page

Chase Fraud Alert: Verify Transactions

A representative from Chase Bank's fraud protection department is calling to obtain verbal authorization for two suspicious transactions on the account: one for $799 at Amazon and another for $550 for a donation. The caller is asking for personal information to verify the identity of the account holder and to cancel the unauthorized transactions. The conversation indicates a potential fraud investigation and the need to secure the account.

Uploaded by

m.786ebadkhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Hi, its Bruce Paton calling u from the security department(fraud protection

department)of chase bank-


well the reason y we r calling u today is to take your verbal authorization in
regards for few of your pending transaction that has been posted on to your account
as of today’s morning,
Now I can see over here that there r 2 transactions posted on to your account, one
is in the amount of 799$ for amazon.com and the second one is in the amount of 550$
for save a life.com for some kind of donation purposes, do u authorized these
charges?
Oh that makes us suspicious too that usually u don’t use your card for online
purchases that’s y we r calling u.

Ok, and is there anyone else besides you who can access to your account without
your permission?

Ok, and do u remember giving out your card information to any third party company
or application?
Have you used your card at any grocery or gas station in the past 14 days?

Ok, if u r not the one who is making these charges so as my part of job m going to
cancel out these transaction and refund the money back in to your account, and
there will be the investigating team on to your acc to trace where the charges
coming from and how your information got compromised,
So in order to cancel the transaction do u still have your card in your possession
or is it picked up or stolen?

alright sir /mam


in order to decline this transaction could you please verify me the expiration date
of the card..?

OKAY and just to validate your identity could you please verify me the card numbers
starting with 4266..!

It perfectly matching with the records on the file.


Now verify me the 3 numbers at the back of the card beside the white signature
panel?

Ok now i am gonna pull up the recent summary of your account then i will let you
know about the balances after decline the purchases SO Stay with me on the line
dont hangup.
HOLD ON I WILL BE RIGHT BACK IN A MOMENT..!

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