Defining the AI project
Actions
• Identify the idea to be implemented.
• Identify all possible stakeholders for the system you want to build.
• Select the appropriate method for making the project plan (design
thinking, systems thinking, scenario planning, etc.).
• Use design thinking (if applicable) to come up with persona(s) who will be
using your system.
• Define and prioritize measurable user stories that, when implemented, will
provide user value.
• Establish success criteria for the entire project.
• Finalize the project plan and begin prototyping.
Project Plan
• Project plan describes the objectives, the measurability, and the
scope of the project.
• Its contents will aid the AI, data science, and software engineering
teams in assessing the success and progress of the project.
The Components of a Project Plan
• A Project Scope
• Defined Work Schedules and Locations
• Project Oversight Activities
Project Oversight Activities
• Approach 1: Design Thinking
• Approach 2: Systems Thinking
• Approach 3: Scenario Planning
Systems Thinking
• Boundaries of the system
• Subsystems
Scenario Planning
• PESTEL (or STEEP)
analysis
Scenario Planning
• The Delphi Method
Delphi method
The Delphi method is a
structured communication
technique or method,
originally developed as a
systematic, interactive
forecasting method which
relies on a panel of
experts.
Project Measurability
• Customer satisfaction
• Reports accuracy
• Employee performance
• Time saved by employees
• Time taken to resolve a support query
Balanced Scorecard
• Financial Perspective
• Customer Perspective
• Internal Process Perspective
• Learning and Growth Perspective
Building an AI Project Plan Case study
A.I Chatbot for banking
Pitfalls
• Not Having Stakeholder Buy-In
• Inventing or Misrepresenting Actual Problems
• Prematurely Building the Solution
• Neglecting to Define Formal Change Request Procedures
• Not Having Measurable Success Criteria