THM 123
Professional Development and Applied Ethics Course Outline
PRELIM EXAM FEBRUARY 17 - 22, 2025
I. INTRODUCTION TO PERSONALITY
II. TECHNIQUE IN PROFESSIOANL DEVELOPMENT STAGE I
WEEK 1 - 5
III. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE II
Leadership in Hospitality and Tourism Industry
MIDTERM EXAM MARCH 17 - 22, 2025
IV. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE III
Guest Relations in Hospitality and Tourism Industry
WEEK 6 - 10
V. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE IV
VI. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE V
FINAL EXAM MAY 12 - 17, 2025
VII. PROJECTING A POSITIVE SOCIAL IMAGE PART I
VIII. PROJECTING A POSITIVE SOCIAL IMAGE PART I
WEEK 11 - 19
IX. VALUES AND IMAGE IMPROVEMENT
X. PERFORMANCE APPRAISAL AND CAREER PATH
RUBRICS FOR GROUP REPORTING:
CRITERIA POINTS INDICATORS SCORE
Content 40 pts. Share a full understanding of the topic
30 pts. Draw out audience attention through projection of confidence and
Audience Engagement
powerful visual aids.
Articulation of words 30 pts. Uses a clear-modulated voice and precise pronunciation of terms so
that audience can clearly hear the presentation
TOTAL SCORE: /100
Course Topic
I. INTRODUCTION TO PERSONALITY
II. TECHNIQUE IN PROFESSIOANL DEVELOPMENT STAGE I: (GROUP 1 & 2)
a. Communication Skills
• Communication Process
• Communication Barriers
• Overcoming Communication Barriers
• Communication in the Workplace
b. Building Self-esteem and Self Confidence
• How to deal with Inferiority Complex
• Importance of Self-Confidence
• Ways to Develop Self-Confidence
THM 123
c. Working on Attitudes
• Aggressive
• Assertive
• Submissive
III. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE II: (GROUP 3)
Leadership in Hospitality and Tourism Industry
a. Introduction to Leadership
b. Leadership Style
c. Group Dynamics
d. Team Building
IV. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE III: (GROUP 4)
Guest Relations in Hospitality and Tourism Industry
a. Guest Relation
b. Nature of Guest Relation
c. Guest Relation Skills
V. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE IV: (GROUP 5)
a. Intellectual Attributes of Personality
• Types of Intelligence
• Factors Affecting Intelligent Behavior
• Ways to Make Effective Decision Making
b. Interpersonal Relations
VI. TECHNIQUE IN PROFESSIONAL DEVELOPMENT STAGE V: (GROUP 6 & 7)
a. Emotion and Motives
• Kinds and Classification of Emotion
• Controlling emotions for Hospitality and Tourism Professionals
b. Stress Management
• How to cope with stress
c. Conflict Management
• Introduction to Conflict Management
• Levels of Conflict
• Managing of Conflict
d. Time Management
• Concept
• Importance and Need
• Steps Towards Better Time Management
THM 123
VII. PROJECTING A POSITIVE SOCIAL IMAGE PART I (GROUP 8)
a. Definition and Importance of Social Image
b. Good Grooming and Proper Hygiene
c. Grooming for Men and Women
d. Dressing for Occasion
VIII. PROJECTING A POSITIVE SOCIAL IMAGE PART II (GROUP 9)
a. Proper Way of Introduction
b. Body Language
c. Public Speaking
IX. VALUES AND IMAGE IMPROVEMENT (GROUP 10)
a. Self-Appraisal
b. Philosophy of life
X. PERFORMANCE APPRAISAL AND CAREER PATH
a. Career Planning Goals and Process
b. Resume Building
c. Self-Introduction
d. The Art of Participating in group Discussion/ Modeling
e. Personal Interview Session/ Mock Interview Session