GENERAL TOUR GUIDELINES
Dayon Camo sa Palawan!
We’re excited to have you here! To ensure a safe, enjoyable, and environmentally conscious experience during your tours, please
review the following guidelines and reminders carefully.
Before You Travel Checklist For immediate departures, we recommend booking a private
Before departure, ensure you have: van.
1. Confirmed your booking and pick-up details. B. Private/Exclusive Vans
2. Provided accurate contact information. Exclusive Service: Departs immediately after your arrival and
3. Prepared luggage within the allowed limit. luggage collection
4. Notified us of any special requests or changes in your Custom Schedule: Kindly inform our dispatchers of your
itinerary. preferred pick-up or departure time.
Arrival/ Departure Travel Duration
Arrival Instructions: Proceed to the designated pick-up Puerto Princesa to El Nido: 5 to 6 hours
point as advised by our dispatcher at least one day before Puerto Princesa International Airport to City proper: 15-30
your travel date. minutes
Identification: Look for our airport representative holding a LIO Airport to El Nido Town Proper: 20-30 minutes
placard with your name or agency name. Busuanga Airport to Coron Town Proper: 30-45 minutes
Updates: Notify our Airport Representative of any changes Note: Travel time depend on traffic, weather, and road
to your arrival time. conditions.
Airport Representative/Terminal Dispatchers Rest Stops: Scheduled stops for refreshments and restroom
▪ Bernie Calanova 0945 299 3497 breaks will be provided for long trips.
(Puerto Princesa International Airport Representative)
▪ Irelyn Maranan 0954 337 89 75 Safety and Comfort Reminders
(LIO Airport and El Nido Terminal) Seat Belts: Always wear seat belts during the trip.
▪ CM Christian 0926 914 2979 Assistance: Inform the driver immediately if you feel discomfort
(Busuanga Airport Representative) or need help.
For Immediate Assistance: Delays and Adjustments
▪ Irelyn Maranan 0954 337 89 75 Flight Delays: Notify our airport representative immediately to
▪ Michael Yao 0917 528 5680 adjust pick-up schedules.
SIC Vans: Late arrivals will be accommodated on the next
Luggage Guidelines available trip, subject to seat availability.
Allowance: 1 hand-carry bag (cabin-sized) per person Operating Hours: Transportation from PPS-El Nido and (v.v.)
Extra Luggage: Oversized or additional bags must be pre- operates from 7:00 AM to 7:00 PM only. Arrivals beyond these
arranged and may incur additional charges. hours require private van arrangements with additional fees.
Personal Belongings: Secure all belongings. Tripidito is not
responsible for lost or stolen items. Drop-Off in El Nido
Designated Drop-Off Point: Drop-Off is at El Nido Terminal only
Transfer Options as per municipal order.
A. Seat-in-Coach (SIC) Vans Exceptions: Seniors, PWDs, and pregnant guests may request
Shared Service: Operates on a seat-in-coach basis, specific drop-off locations within town proper or along the way
meaning you will be joining other passengers. only.
Departure Time: Vans leave once all scheduled
passengers have arrived. Please note that dispatchers will Complimentary Airport Transfer in Puerto Princesa
attempt to fill the van to maximize its capacity before it Some accommodations in Puerto Princesa offer complimentary
departs. airport transfers. Please check your hotel voucher or check with
Waiting Time: 2–3 hours may be required to coordinate your travel consultant to confirm if this service is included in your
arrivals. booking.
Optional Airport Transfer Services Puerto Princesa City Tour:
For guests whose accommodations do not provide Destinations: Immaculate Conception Cathedral, Puerto
complimentary transfers, we offer affordable airport transfer Princesa Baywalk, Butterfly Garden or Crocodile Farm, Mitra’s
services for your convenience. Kindly coordinate with your travel Ranch, Baker’s Hill, Souvenir Shop and Plaza Cuartel
consultant to arrange your transfer. Pick-up and Drop-off: Complimentary services is available
within town proper only.
Ferry Port Transfer Guidelines Tour Schedules and Estimated Pick up time:
Arrival at Port: • Morning 8:00 AM-12:00 NN
Tricycles are recommended for transfers to accommodations Pick up time is between 7:00-8:00 AM (subject to change)
(own expense). Agree on fares before boarding. • Afternoon 1:00-5:00 PM
Timing: Arrive 1 hour before departure for check-in and boarding. Pick up time is between 1:00-2:00 PM (subject to traffic
Private Transfers: Available upon request (additional charges and weather conditions)
apply). Tour Duration: Half-day tour only (4 hours maximum)
Inclusions: Light snacks
Accommodation Guidelines
Check-In and Check-Out Times: Firefly Watching Tour:
Check-In: 2:00 PM Pick-up and Drop-off: Complimentary services is available
Check-Out: 12:00 NN within town proper only.
(Refer to your hotel voucher for specific policies as times may Estimated Pick up time: Between 5:00-6:00 PM (subject to
vary.) change)
Tours on Check-Out Day: Tour Duration: Approximately 5:00-9:00 PM (subject to traffic
Complete checkout before departing for tours. and weather conditions)
Leave luggage at the front desk for safekeeping. Inclusions: Dinner buffet
A common bathroom is available at your accommodation for Exclusion: Environmental fee of Php 150/ pax is excluded
showering and freshening up.
Contact Persons in Puerto Princesa:
Tour Guidelines Shaine Cabab 0977 209 3083
Puerto Princesa Tours Michaela Manalo 0995 191 5320
Underground River Tour: El Nido Tours
Pick-up and Drop-off: Complimentary services is available Island Hopping:
within town proper only. Tour A: Big Lagoon, Secret Lagoon, Shimizu Island, 7
Estimated Pick up time: Between 7:00-8:00 AM (subject to Commandos Beach, Payong-Payong Beach
change) Tour B: Snake Island, Cudugnon Cave, Cathedral Cave, Entalula
Tour Duration: Approximately 7:00 AM-4:00 PM (subject to Island, Sandbar Pupulkan
traffic and weather conditions) Tour C: Hidden Beach, Matinloc Shrine, Secret Beach, Helicopter
Inclusions: Buffet lunch and environmental fee Island, Talisay Beach
Side trips: May be available, subject to majority’s approval and if Tour D: Small Lagoon, Cadlao Lagoon, Paradise Beach,
time permits. Additional fees will apply for side trips. Pasandigan Beach, Nat-Nat Beach
Pick-up:
Honda Bay Island Hopping: • Complimentary by foot is available within town proper only.
Destinations: Starfish Island or Pambato Reef, Cowrie Island, • For guest staying outside town proper, meeting place will be
and Luli Island at Petron Gas Station near El Nido Port
Pick-up and Drop-off: Complimentary services is available Estimated Pick up time: Between 8:30-9:30 AM (subject to
within town proper only. change)
Estimated Pick up time: Between 7:00-8:00 AM (subject to Tour Duration: Approximately 8:30 AM-4:00 PM (subject to
change) traffic and weather conditions)
Tour Duration: Approximately 7:00 AM-4:00 PM (subject to Note: Boats depart at 10:00 AM and return by 4:00 PM (subject
traffic and weather conditions) to change).
Inclusions: Picnic lunch and environmental fee Inclusions: Picnic lunch
Exclusions: Snorkeling gears/mask and kayak rental
Exclusions: Town Tour
• Php 400/pax El Nido Environmental Fee (to be collected on- Destinations: Lualhati Park, Souvenir Shop, Maquinit Hot Spring,
site before the tour, one-time payment) Cashew Factory (depends on availability), Mt. Tapyas View Deck,
• Php 200/pax entrance fee per lagoon (Big or Small) St. Augustine Church, Town Plaza
• Php 200/pax entrance fee for Matinloc Shrine (optional for Pick-up and Drop-off: Complimentary service is available within
Tour C only) town proper only.
• Snorkeling gears/mask and kayak rental Estimated Pick up time: Between 3:30-4:30 PM (subject to
change)
Inland Tours: Tour Duration: Approximately 3:30-8:00 PM (subject to traffic
Destinations: Nacpan Beach, Las Cabañas Beach, and LIO and weather conditions)
Beach Inclusions: Picnic lunch
Tour Duration: Maximum of 6 hours (Between 8 AM-4 PM only) Note: Bring extra clothes for hot spring.
Inclusions: Private van service only
Calauit Safari:
Contact Persons in El Nido: Destinations: Busuanga Town, Calauit Safari Wildlife, Malbato
Krischard Alpas 0945 455 4512/ 0950 849 3473 Church, Black Island with Cave
Michaela Manalo 0995 191 5320 Pick-up and Drop-off: Complimentary service is available within
Michael Yao 0917 528 5680 town proper only.
Estimated Pick up time: Between 7:30-8:30 AM (subject to
Coron Tours change)
Island Hopping Tours: Tour Duration: Approximately 7:30 AM-4:00 PM (subject to
Tour A: Kayangan Lake, Coral Garden, Sunset Beach, Green traffic and weather conditions)
Lagoon, Quin Reef, CYC Beach Inclusion: Picnic lunch
Tour B: Barracuda Lake, Smith Beach, Skeleton Wreck, Twin Exclusion: Php 200/pax environmental fee
Lagoon, Reef Garden
Tour C Island Escapade: Malcapuya Island, Banana Island, Contact Persons in Coron:
Bulog Dos Island Mam Susan 0997 079 4831 | 0966 179 4760
Tour D Reef and Wrecks: Pass Island, Lusong Gunboat, Lusong Mam Flor 0966 973 3464
Coral Garden, East Tangat Wreck
Coron Ultimate Tour: Kayangan Lake, Twin Lagoon, Sunset Important Reminders for All Tours
Beach, Reef Garden, Skeleton Wreck, Coral Garden, CYC Beach, • Pick-Up Schedule: The final pick-up time for tours and
Super Coron Ultimate Tour: Kayangan Lake, Twin Lagoon, transfers will be confirmed a day before your
Sunset Beach, Reef Garden, Skeleton Wreck, Coral Garden, CYC scheduled activities.
Beach, Barracuda Lake • Interchangeable Tours: Tours are interchangeable
Pick-up and Drop-Off: depending on weather conditions or operational
• Complimentary service is available within town proper only. requirements. Guest will be notified by dispatchers of
• For guest staying outside town proper, meeting place will any changes a day before the tour.
be at Coron Port near Lualhati Park. • Food and Drinks: Guest are encouraged to bring their
• Pick -up and drop off for PRIVATE TOURS are shared only own water and light snacks as needed. Drinking
alcohol during the tour is discouraged for safety
(via van or tricycle, depending on availability).
reasons.
Estimated Pick up time: Between 8:00-9:00 AM (subject to • Itinerary Adjustments: Changes to the itinerary may
change) occur due to weather, tides, or local regulations. Guests
Tour Duration: Approximately 8:00 AM-5:00 PM (subject to will be informed promptly about any adjustments.
traffic and weather conditions)
Inclusions: Picnic lunch Seating Arrangements
Exclusions: Snorkeling gears/mask and kayak rental (optional Seating arrangements in vehicles and boats follow a first-come,
and available on-site) first-served basis. However, priority seating will be given to
Environmental fee: Php 200/pax environmental fee will be senior citizens, persons with disabilities (PWDs), and pregnant
collected at Busuanga Airport upon entry. women. Kindly inform the staff in advance if you fall into any of
these categories to ensure proper accommodation.
What to Bring: Emergency Protocols:
✔Valid ID for registration. In case of an emergency, notify your assigned boat crew or tour
✔Comfortable clothes, swimwear, towels, aqua shoes for island guide immediately.
hopping, and dry bags to protect valuables.
✔Eco-friendly sunscreen and insect repellent. Guest Feedback and Support
Post-Tour Feedback:
✔Reusable water bottles.
We value your feedback! Please share your experience with us
✔Snorkelling gear (optional or available for rent).
through our online form or review platforms.
Prohibited Items:
Support During Tour:
Single-use plastics: Help protect the environment by Contact your tour guide or call: 0956 694 85 53 | 0954 337 8975
avoiding disposable plastic items. | 0917 528 5680 for immediate assistance.
non-essential valuables: refrain from bringing expensive
jewelry, gadgets, or other valuables not required for the tour. The Disclaimer: TRIPIDITO reserves the right to amend these
agency is not responsible for lost or damaged items. guidelines as necessary. Guests are expected to follow the rules
Alcohol and Harmful Substances: Bringing alcohol or illegal stated to ensure a safe and enjoyable experience.
substances is not allowed during the tour
Marine-Damaging Products: Items such as soap, shampoo,
or other chemicals that may harm marine life should not be
brought.
Safety Rules for Activities:
• Follow your guide’s instructions at all times.
• Wear life vests during boat rides and water activities.
• Avoid feeding or disturbing wildlife. Avoid touching or
stepping on corals.
On-Tour Behaviour
Punctuality: Guests must adhere to the schedule to avoid
delays.
Respect for Others: Maintain a quiet demeanour in places like
the Underground River to respect nature and other guests.
Cooperate with your group and guide to ensure a harmonious
experience.
Environmental Care: Dispose of trash properly or keep it until
you can discard it responsibly. No littering. Bring trash back to the
boat or dispose of it responsibly.
Respect marine life by not feeding or disturbing animals.
Transportation
Boats: All tours use licensed outrigger boats compliant with
safety regulations.
Land Transfers: Vans are air-conditioned; seat-in-coach (SIC) or
private arrangements available.
Liability Waivers
Assumption of Risk: Participation in activities like boating and
snorkelling involves inherent risks. Guests are required to sign a
waiver before the tour.
