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Zte Mobley vm6200 User Guide English PDF 10 6mb

The ZTE Mobley User Guide provides instructions on setting up and using the mobile hotspot, including connecting devices, managing settings, and troubleshooting. It outlines features such as the OBD II interface for powering the device, Wi-Fi network management, and security credentials. The guide also includes information on connecting multiple devices and adjusting network settings through the AT&T Wi-Fi Manager home page.

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ukanxx
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© © All Rights Reserved
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0% found this document useful (0 votes)
131 views27 pages

Zte Mobley vm6200 User Guide English PDF 10 6mb

The ZTE Mobley User Guide provides instructions on setting up and using the mobile hotspot, including connecting devices, managing settings, and troubleshooting. It outlines features such as the OBD II interface for powering the device, Wi-Fi network management, and security credentials. The guide also includes information on connecting multiple devices and adjusting network settings through the AT&T Wi-Fi Manager home page.

Uploaded by

ukanxx
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 27

Mobile Hotspot

User Guide
Welcome to AT&T
Thank you for purchasing the ZTE Mobley. To get the most from your
new device, check out our videos and interactive tutorials at
att.com/Tutorials.

Copyright © 2015 ZTE CORPORATION. All rights reserved. ZTE,


Mobley, and the ZTE logos are trademarks of the ZTE Corporation.
No part of this publication may be excerpted, reproduced, translated
or utilized in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to
make modifications on print errors or update specifications without
prior notice.

Version No. : V1.0


Edition Time: August 2015
i
Contents
Get Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Know Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Install Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Status LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Manage Your Mobile Hotspot and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . .5
Connect Devices to Your Mobile Hotspot’s Wi-Fi® . . . . . . . . . . . . . . . . . . 5
Use Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Lite AT&T Wi-Fi Manager Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Full AT&T Wi-Fi Manager Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Security Credentials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manage Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configure Data Network Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
View Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Replace the micro-SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Reset the Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

ii iii
Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Get Started
Manage Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
This chapter provides an overview of the features of your ZTE Mobley
Change Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Mobile Hotspot and instructions on how to set it up and connect to
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 the Internet.
Problems and Suggested Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Know Your Device
Compatible Vehicles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Your mobile hotspot enables you to create a Wi-Fi network in your
Working Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 vehicle. You can use that Wi-Fi network to connect your smartphone
Working State and Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 and other Wi-Fi-capable devices to your network provider’s mobile
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 broadband network and connect to the Internet.
Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LED 1 LED 2
To the Owner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1
FCC Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Reset key
SIM card cover
Consumer Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

OBD II interface

iv 1
Additional features include: Install Your Mobile Hotspot
• OBD II Interface — Connect with the On-Board Diagnostics  Make sure your vehicle is parked outside in a safe location and the
(OBD II) connector port on your vehicle to power on your mobile engine is turned off.
hotspot. The OBD II connector port is usually located on or under  Insert your mobile hotspot into the OBD II connector port (or
the dash, on the driver’s side. Other possible locations are the into the extension cable if it is required). Ensure that your mobile
center console area or inside the glove compartment. hotspot is inserted in the correct direction.
Note: Insert the mobile hotspot carefully to avoid damaging it.
Status LED Indicator
The LED indicates the device’s connection status:

Off Sleep mode (Wi-Fi off)

LED 1 Green solid Power on


(Power) Red blinking Factory reset
Red solid SIM locked
Off No network service available
• Reset Key — Restore the device to the factory default Red solid FOTA updating
configurations. LED 2 Connected to mobile network,
Green solid
• Guest Wi-Fi – Set up a guest Wi-Fi network for temporary users, and (Signal) Wi-Fi network available
use the main network for trusted devices.
Red blinking FOTA update failure
Green blinking FOTA update success
2 3
Connect to the Internet Manage Your Mobile Hotspot and Settings
Start your mobile’s engine and let You can use the lite or full AT&T Wi-Fi Manager home page to
it run for at least 30 seconds. Once manage your mobile hotspot and change settings. In both cases,
powered up, your mobile hotspot log in as Administrator to make changes. The web address is
automatically searches for and http://attwifimanager and the default Administrator login
connects to your network provider’s is attadmin.
mobile broadband network. • To personalize the mobile hotspot and change basic settings, use
Connect your smartphone or a smartphone to connect to the mobile hotspot and then use a
other Wi-Fi-enabled devices to browser to display the lite AT&T Wi-Fi Manager home page.
your network. • For advanced settings, use a Wi-Fi-enabled device such as a
a) Use your normal Wi-Fi application laptop to connect to the mobile hotspot and then use a browser
on the device to search for the to display the full AT&T Wi-Fi Manager home page.
available wireless network.
b) Select the Wi-Fi network name. Connect Devices to Your Mobile Hotspot’s Wi-Fi
You can connect up to five (5) wireless devices, such as smartphones,
c) Input the Wi-Fi network password laptops, tablets, digital cameras, printers, gaming consoles, and digital
as it appears on the label on your picture frames, to your mobile hotspot’s Wi-Fi network(s). (See Set
mobile hotspot. Maximum Number of Connected Devices on page 11 for instructions
Launch your browser to surf on setting connections for the Main Wi-Fi and Guest Wi-Fi networks.)
the Internet.
Connect a wireless device to your Wi-Fi network by typing the Wi-Fi
Note: Once the vehicle’s engine has been off for half an hour, the password.
ZTE Mobley Mobile Hotspot will disconnect and enter Sleep mode.
Connect a Wireless Device Manually
To connect a wireless device to your mobile hotspot’s Wi-Fi network,
see Connect to the Internet on page 4.

4 5
Use Your Mobile Hotspot Full AT&T Wi-Fi Manager Home Page
This chapter describes the main features of the web interfaces To log in as Administrator:
for managing your mobile hotspot. You must be logged in as On the full AT&T Wi-Fi Manager home page, enter attadmin in the
Administrator to change advanced settings and view detailed Login field.
information.
Click Login.
• Home page URL — http://attwifimanager
• Default Administrator login — attadmin

Lite AT&T Wi-Fi Manager Home Page


To log in as Administrator:
On the lite AT&T Wi-Fi Manager
home page, enter attadmin
in the Login field.
Tap Login.

6 7
Security Credentials Manage Wi-Fi
The mobile hotspot uses three passwords:
View Connected Devices
• Wi-Fi password — Used to authenticate wireless devices to your You can view a list of devices connected to your mobile hotspot on
mobile hotspot network. It is unique to your mobile hotspot and can the lite or full AT&T Wi-Fi Manager home page.
be found printed on a label on the mobile hotspot. If you want to
change the Wi-Fi password, see Change Wi-Fi Network Names and On the lite AT&T Wi-Fi Manager home page:
Passwords on page 15.
Log in as Administrator.
• Guest Wi-Fi password — When enabled, temporary users can Tap Wi-Fi Settings.
use this password to access the Guest Wi-Fi network. If you want
to change the Guest Wi-Fi password, see Change Wi-Fi Network A list of devices connected to the Main Wi-Fi and Guest Wi-Fi
Names and Passwords on page 15. networks appears in the Connected Devices section.
• Admin login — Used to log in to the AT&T Wi-Fi Manager home
page as Administrator. You must be logged in as Administrator
to use certain features and to make changes to your mobile
hotspot settings. The default Administrator login is attadmin. The
Administrator login can be changed to 4 - 32 characters.
You can change these passwords on the lite or full AT&T Wi-Fi
Manager home page (http://attwifimanager).

8 9
On the full AT&T Wi-Fi Manager home page: Set Maximum Number of Connected Devices
Log in as Administrator. You can connect up to five (5) wireless devices to your mobile
Tap Connected Devices on the navigation menu on the left side. hotspot. These connections are shared between the Wi-Fi’s Main and
A list of devices connected to the Main Wi-Fi and Guest Wi-Fi Guest Wi-Fi networks. You can customize the distribution of devices
networks appears on the screen. You can view the IP and MAC from the full AT&T Wi-Fi Manager home page.
addresses of the devices. On the full AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click Home on the navigation menu on the left side.
In the Main and Guest Wi-Fi Max Devices section, select next
to Main Wi-Fi or Guest Wi-Fi to adjust the number of connections
available.
Click Apply.

Block/Unblock Devices
Whenever you block or unblock devices, the mobile hotspot resets to
activate the new settings. Any devices connected to the hotspot will
be disconnected.

10 11
You can block a device that is currently connected to your mobile To unblock a device:
hotspot. It will not be able to connect to your Wi-Fi again unless you Click Connected Devices on the navigation menu on the left side.
choose to unblock it. Some reasons that you may want to block a
device include: The Blocked Wi-Fi device(s) section lists all blocked devices.
• Stopping them from overusing your bandwidth (and possibly To unblock a listed device so it can connect to your mobile
resulting in charges for overages on your plan). hotspot, select the Unblock Access box for the device and
click Apply.
• Temporarily blocking a child from surfing the Internet.
You can block/unblock devices from the full AT&T Wi-Fi Manager
home page.
On the full AT&T Wi-Fi Manager home page:
To block a connected device:
Log in as Administrator.
Click Connected Devices. A list of devices connected to the Main
Wi-Fi and Guest Wi-Fi networks appears on the screen.
To block a listed device from connecting to your mobile hotspot,
select the Block Access box for the device.
Click Apply.

12 13
Messages Security
View SMS Messages Change Wi-Fi Network Names and Passwords
You can view SMS messages on the lite or full AT&T Wi-Fi Manager You can customize the network names and passwords for the Main
home page. and Guest Wi-Fi networks on the AT&T Wi-Fi Manager home page.
On the lite AT&T Wi-Fi Manager home page: Change Main Wi-Fi Name and Password
To view or delete messages: You can change the Main Wi-Fi name or password from the lite or full
Log in as Administrator. AT&T Wi-Fi Manager home page.
Tap Messages. On the lite AT&T Wi-Fi Manager
A list of messages appears, previewing the first portion of the text. home page:
Tap any message to read the full text. Log in as Administrator.
If you want to delete the message, go to the bottom of the Tap Wi-Fi Settings Wi-Fi Settings.
message and tap Delete. Change the Main Wi-Fi network name
On the full AT&T Wi-Fi Manager home page: and/or password.
To view or delete messages:
Log in as Administrator.
Click Messages on the navigation menu on the left side. A list of
messages appears.
Click any message in the list to read it.
If you want to delete the message, select the checkboxes in front
of the messages and click Delete.

14 15
On the full AT&T Wi-Fi Manager home page: Change Guest Wi-Fi Name and Password
Log in as Administrator. If you are using the Guest Wi-Fi profile, you can change the Guest
Click Settings on the navigation menu on the left side. Wi-Fi name or password from the AT&T Wi-Fi Manager home page.
Click Wi-Fi Basic. Note: By default, the Guest Wi-Fi name is the same as the Main Wi-Fi
name, with “-GUEST” appended.
Change the Main Wi-Fi network name and/or password.
Click Apply. On the full AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click Settings on the navigation menu on the left side.
Click Wi-Fi Basic.
Change the Guest Wi-Fi network name and/or password.
Click Apply.

Note: If you change the Wi-Fi network name or password, all


connected devices will be disconnected and have to reconnect using
the new Wi-Fi credentials.

16 17
Change AT&T Wi-Fi Manager Home Page Access Settings On the full AT&T Wi-Fi Manager home page:
You can customize the Administrator login used to access the lite or Log in as Administrator.
full AT&T Wi-Fi Manager home page. Click Settings on the navigation menu on the left side.
On the lite AT&T Wi-Fi Manager home page: Click Advanced Administrator.
Log in as Administrator. If desired, change the Administrator login (maximum 32
characters).
Tap Other Settings Login.
Click Apply.
If desired, change the Administrator login (maximum 32
characters).
Tap Apply.

Note: If you forget the Administrator login, you must perform a


hardware reset to restore the default. See Reset the Mobile Hotspot
on page 27.

18 19
Change Wi-Fi Security Types
You can set the mobile hotspot’s Wi-Fi security types in the lite or full
AT&T Wi-Fi Manager home page.
On the lite AT&T Wi-Fi Manager home page:
Log in as Administrator.
Tap Wi-Fi Settings Wi-Fi Settings.
Select the desired security types for the Main Wi-Fi network.
The Security Type options are:
• WPA2(AES)-PSK – Recommended. Other users can access your
mobile hotspot only if they enter the correct password (default).
Tap Apply.
Reconnect your Wi-Fi devices, if necessary, using the new Wi-Fi
credentials. See Connect to the Internet on page 4.
On the full AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click Settings on the navigation menu on the left side.
Click Wi-Fi Basic.
Select the desired security types for the Main Wi-Fi and Guest
Wi-Fi networks.
Click Apply.
Reconnect your Wi-Fi devices, if necessary, using the new Wi-Fi
credentials.

20 21
Configure Data Network Options On the full AT&T Wi-Fi Manager home page:
From the lite or full AT&T Wi-Fi Manager Log in as Administrator.
home page, you can turn on mobile data Click Home on the navigation menu on the left side.
and choose whether to allow the mobile Choose the appropriate option:
hotspot to be used when roaming
internationally. • To enable/disable mobile data, select On or Off in the Domestic
Data section and click Apply.
On the lite AT&T Wi-Fi Manager • To enable/disable international roaming, select On or Off in the
home page: International Data Roaming section and click Apply.
Log in as Administrator.
Tap Connection Settings.
Choose the appropriate option:
• To enable/disable mobile data,
tap the On/Off button next to
Domestic Data.
• To enable/disable international
roaming, tap the On/Off button
next to International Data Roaming.

22 23
View Details On the full AT&T Wi-Fi Manager home page:
You can view details about your mobile hotspot, such as the wireless Log in as Administrator.
number, data usage (not accurate for billing purposes) hardware Click About on the navigation menu on the left side.
version, and IMEI, from the lite or full AT&T Wi-Fi Manager home page.
On the lite AT&T Wi-Fi Manager home page:
Log in as Administrator.
Tap Other Settings. Tap to view
Tap About Your Mobile Hotspot. data usage
Swipe the screen to scroll through the information.

Tap to view
data usage

24 25
Replace the micro-SIM Card Reset the Mobile Hotspot
Your mobile hotspot comes with the micro-SIM card inserted. You can reset the mobile hotspot to its factory settings on the
If you need to replace the micro-SIM card: mobile hotspot itself or on the full AT&T Wi-Fi Manager home page.
(This is useful if you have lost your Administrator login for the
AT&T Wi-Fi Manager home page.)
Insert your fingernail into the
slot of the micro-SIM card cover Notes:
and lift it up gently. • If you reset the modem to factory settings, all of your
customizations will be lost.
• When you reset the mobile hotspot, any currently connected
devices will lose access and will have to be reconnected after the
mobile hotspot restarts.
Remove the existing
micro-SIM card On the mobile hotspot:
(if present). Press and hold the Reset Key until the LED 1 indicator turns red
(about 7 seconds).
After the device has reset, reconnect Wi-Fi devices.
On the full AT&T Wi-Fi Manager home page:
Log in as Administrator.
Insert the new micro-SIM Click Settings on the navigation menu on the left side.
card with the gold-colored
contacts facing down. Click Advanced Device Reset.
Click Reset.
Close the micro-SIM
card cover.

26 27
Advanced Settings Change Advanced Settings
This chapter provides information on how to configure advanced View WAN Information
settings for various aspects of the device, such as Wi-Fi settings, WAN To view detailed network information, such as the active network,
settings, and router settings. connection status, and signal strength:
On the full AT&T Wi-Fi Manager home page, log in as Administrator.
Manage Wi-Fi Click About.
Set Wi-Fi Network Options
Enable Port Mapping
To configure the Wi-Fi network options: If your computer hosts a server, you can enable port mapping so that
On the full AT&T Wi-Fi Manager home page, log in as Administrator. other users can access the server.
Click Settings on the navigation menu on the left side. To enable port mapping:
Click Wi-Fi Advanced Settings. On the full AT&T Wi-Fi Manager home page, log in as Administrator.
For the Main Wi-Fi and Guest Wi-Fi networks, select the desired Click Settings on the navigation menu on the left side.
options. Click Firewall Port Mapping.
• Network Mode – The WLAN protocol being used. The Select Enable beside Port Mapping Settings. The Port Mapping
recommended value depends on the band range selected: list will appear. Incoming traffic is forwarded to specific ports and
– 802.11 b/g/n devices on your network (using their local IP addresses).
– 802.11 n only Identify the ports to forward. Enter the port forwarding information
• Country/Region Code – Select region code. (the IP address, the Port range, the Protocol, and the comment).
• Frequency (Channel) – The Wi-Fi channel used. The Click Apply.
recommended value is Automatic, which chooses the Caution: Port mapping creates a security risk. When not required,
channel that will provide the least interference. port mapping should be disabled.
Click Apply.

28 29
Enable MAC/IP/Port Filtering Enable VPN Passthrough
You can enable or disable the MAC/IP/port filtering feature as If you want to connect to a corporate network using VPN, you first
needed to block certain Internet traffic. If this setting is enabled, need to enable VPN connections (passthrough).
you can then choose whether traffic is Accepted or Dropped by To enable VPN passthrough:
default by selecting the appropriate option from the Default Policy
drop-down menu. On the full AT&T Wi-Fi Manager home page, log in as Administrator.
To enable port filtering: Click Settings on the navigation menu on the left side.
On the full AT&T Wi-Fi Manager home page, log in as Administrator. Click Advanced Router.
Click Settings on the navigation menu on the left side. In the VPN Passthrough section, select Enable beside VPN
Passthrough.
Click Firewall MAC/IP/Port Filter.
Click Apply.
Select the Default Policy:
• Accepted – Internet traffic is allowed by default. Only traffic from Configure APN Details
the selected applications will be blocked from accessing the The APN is checked to determine the type of network connection to
Internet. Traffic is identified by port numbers. Some applications establish. Your mobile hotspot comes preconfigured with the APN
are predefined. You can define additional applications by clicking (Access Point Name) for AT&T.
the Add Custom Application button, but you need to know
details of the traffic used and generated by the applications you To add an APN for another network:
wish to define. In particular, you need to know the port numbers On the full AT&T Wi-Fi Manager home page, log in as Administrator.
and the protocol (TCP, UDP) used by outgoing traffic. Click Settings on the navigation menu on the left side.
• Dropped – Internet traffic is blocked by default. Only traffic from Click Network APN.
the selected predefined or custom applications are allowed to Click Add.
access the Internet.
In the blank line, enter the profile name, APN (obtained from your
Click Apply. carrier).
Select the network Authentication mode. The options are
None (default), CHAP, and PAP.
30 31
Enter the username and password, if these are required for the Set Router Options
wireless network.
To set the mobile hotspot’s LAN options:
Click Save.
On the full AT&T Wi-Fi Manager home page, log in as Administrator.
To select the APN entry to use:
Click Settings on the navigation menu on the left side.
From the drop-down menu beside Profile Selection, select the
desired APN to use. Click Advanced Router.
Enter the desired information in each section.
To remove an APN entry:
If the DHCP Server is enabled, it automatically assigns an IP address
Select the APN you want to remove, and click Delete. to each device on the network and manages their configuration
Enable DMZ information.
In a DMZ (demilitarized zone) network configuration, a computer runs Click Apply.
outside the firewall in the DMZ. This computer intercepts incoming
Internet traffic, providing an extra layer of protection for the rest of Set Power Save Options
the network. The user may define a time period for the mobile hotspot to stay
on when the vehicle is turned off or idle. Starting the vehicle will
To enable DMZ and designate a computer to screen incoming always power on the hotspot. The mobile hotspot will power off
traffic: automatically if the voltage of the OBD II connector drops to 9V.
On the full AT&T Wi-Fi Manager home page, log in as Administrator. On the AT&T Wi-Fi Manager home page, log in as Administrator.
Click Settings on the navigation menu on the left side. Click Settings on the navigation menu on the left side.
Click Firewall DMZ. Click Advanced Power Save.
Select Enable beside DMZ. Select the time period from the drop-down menu.
In the DMZ IP Address field, enter the IP address of the computer
you want to have in the DMZ.
Click Apply.

32 33
Troubleshooting
Problems and Suggested Solutions
Problem Suggested Solution Problem Suggested Solution
Cannot • Refresh network list and select the Cannot visit • Make sure your smartphone or other
establish the correct SSID. the AT&T Wi-Fi Wi-Fi-enabled device is connected to
Wi-Fi connection • Check the IP address to make sure your Manager home your mobile hotspot’s Wi-Fi network.
between your mobile hotspot can obtain an IP address page. • Enter the correct address. The default
device and mobile automatically in the Internet protocol address is http://attwifimanager.
hotspot. (TCP/IP) properties. • Only use one network adapter for your PC.
• Type the correct network key (Wi-Fi • Do not use any proxy server.
password) when you connect to your
mobile hotspot. Forgot the • Click Settings Wi-Fi on the full AT&T Wi-Fi
password Manager home page to check the Main/
The mobile hotspot • Make sure the installed SIM card has an
connected to the active account. Guest Wi-Fi Network password or check the
device cannot label on the device to get them.
• Ensure that the Domestic Data is turned
access the Internet. on. Once turned on and your mobile • If you changed the password and forgot
hotspot is connected to a mobile network, the new password, you need to reset the
the LED 2 indicator turns green. Click device to the factory default settings. (See
Settings Network Connection on the Reset the Mobile Hotspot on page 27.)
AT&T Wi-Fi Manager home page to check
Domestic Data status.
• Contact your service provider.

34 35
Compatible Vehicles Working Voltage
Electric cars and other vehicles, such as heavy-duty trucks and ATVs, Your mobile hotspot is a Wi-Fi hotspot without a battery. The power
are not compliant with your mobile hotspot. is supplied through the vehicle’s OBD II connector port. The voltage
range is from 9V to 16V. If the OBD II voltage drops to 11.5V, your
mobile hotspot will go into Protection mode to ensure that the car
battery remains capable of restarting.

Mode Average current (mA)

Power Saving 2.5

LTE network searching 54.6

LTE MAX power (maximum 283.2


transmission power)

LTE normal network connection


with five (5) devices associated but 121.7
no open PDP context

LTE normal network connection


with five (5) devices associated and 173.7
streaming some video content

36 37
Working State and Transition Specifications
Your mobile hotspot will start and register to the network at cold start.
Your mobile hotspot offers you a hotspot in your vehicle whenever Mechanical Specifications
the engine is running. It can be programmed to remain engaged for Dimensions: 3.23 x 2 x 0.87 inches (82 x 50.5 x 22 mm)
a period of time after the engine is turned off.
• In some vehicles, ignition will drop the voltage of the OBD II Supported RF Bands
connector to 11.5V for more than 500 ms. This causes the mobile Technology Bands
hotspot to go into Protection mode. The mobile hotspot will reboot
automatically when the voltage recovers, and all connected devices LTE Band 2
will be disconnected and have to reconnect. Band 4
Band 5
• When the device is in Protection mode, it can only monitor the Band 17
OBD II voltage and has no other functions.
UMTS/HSPA+ Band 2
• When most vehicles run at idle speed, the voltage of the OBD II Band 5
connector will not decrease. However, some vehicles may have the
same behavior when idling as when turning off the engine, which will
put the mobile hotspot into Standby mode.
• To prevent the device from going into Standby mode while the
vehicle is idling, there are four (4) time-delay options for users:
30 minutes (default), 1 hour, 90 minutes, and 2 hours.
• When the timer expires or the voltage drops below 11.5V, the device
would normally enter Power Save mode. However, if FOTA activity is
detected, the Power Save timer will be disabled temporarily and not
restart until the FOTA has been completed.
• There can be a ±0.2V tolerance when measuring OBD II voltage.
The OBD II voltage threshold for entering Power Save mode is
between 11.3V and 11.7V.
38 39
Regulatory and Safety Information • Avoid using your device near or inside metallic structures or
establishments that can emit electromagnetic waves. Otherwise, it
may influence signal reception.
To the Owner
• Operating your device may interfere with medical devices such as • Your device is not waterproof. Please keep it dry and store in a shady
hearing aids and pacemakers. Please always keep them more than and cool place.
8 inches (20 cm) away from such medical devices when they are • Do not use your device immediately after a sudden temperature
powered on. Stop using your device if necessary. Consult a physician change. In such case, it will produce dew inside and outside your
or the manufacturer of the medical device before using your device. device, so don’t use it until it becomes dry.
• Be aware of the usage limitation when using your device at places • Handle your device carefully. Do not drop, bend, or strike it.
such as oil warehouses or chemical factories, where there are Otherwise, your device will be damaged.
explosive gases or explosive products being processed. Stop using • Do not allow nonprofessionals to dismantle the device. Only
your device if required. qualified technicians can undertake repair work.
• The use of electronic transmitting devices is forbidden in aircrafts, • An operating temperature range of -4°F ~ 158°F (-20°C ~ +70°C) and
at gas stations, and in hospitals. Please observe and obey all warning humidity range of 5% ~ 95% are recommended.
signs and stop using your device in these conditions.
• Store your device out of the reach of children. Your device may Radio Frequency (RF) Energy
cause injury if used as a toy. This device meets the government’s requirements for exposure to
• Do not touch the metallic parts of your device. Otherwise, it will radio waves.
affect your device’s performance. This device is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy set by
Using Your Device the Federal Communications Commission of the U.S. Government:
• Please use original accessories or accessories that are authorized. FOR MOBILE DEVICE USAGE (>20 cm/low power)
Using any unauthorized accessories may affect your device’s
performance, and violate related national regulations about telecom Radiation Exposure Statement:
terminals. This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be
40 41
installed and operated with a minimum distance of 20 cm between • Reorient or relocate the receiving antenna.
the radiator and your body. • Increase the separation between the equipment and receiver.
FCC ID: SRQ-VM6200 • Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
FCC Compliance
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not Note: The country code selection is for non-U.S. models only and is
cause harmful interference, and (2) this device must accept any not available to all U.S. models. Per FCC regulation, all Wi-Fi products
interference received, including interference that may cause marketed in the U.S. must be fixed to U.S.
undesired operation.
Caution: Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the
equipment. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

42 43
Warranty of products supported by the Seller, you will only be liable for shipping
and labor charges.
Consumer Limited Warranty This limited warranty does not cover and is void with respect to
the following: (i) any Product which has been improperly installed,
ZTE (“Seller”) offers you a limited warranty that the enclosed product repaired, maintained or modified; (ii) any Product which has been
or products (the “Product”) will be free from defects in material and subjected to misuse (including any Product used in conjunction
workmanship for a period that expires one year from the date of with hardware electrically or mechanically incompatible or used
sale of the Product to you, provided that you are the original end- with accessories not approved by Seller), abuse, accident, physical
user purchaser of the Product and provided that your purchase was damage, abnormal operation, improper handling, neglect, exposure
made from a supplier authorized by the Seller. Transfer or resale of a to fire or liquid; (iii) any Product operated outside published
Product will automatically terminate warranty coverage with respect maximum ratings; (iv) cosmetic damage; (v) any Product on which
to that Product. This limited warranty is not transferable to any third warranty stickers or Product serial numbers have been removed,
party, including but not limited to any subsequent purchaser or owner altered, or rendered illegible; (vi) cost of installation, removal or
of the Product. This limited warranty is applicable to end users in the reinstallation; (vii) signal reception problems (unless caused by
United States and Puerto Rico. defects in material and workmanship); (viii) damage the result of
Seller will, at its sole and absolute discretion, either repair or replace fire, flood, acts of God or other acts which are not the fault of Seller
a Product (which unit may use refurbished parts of similar quality and which the Product is not specified to tolerate, including damage
and functionality) if found by Seller to be defective in material or caused by mishandling, shipping and blown fuses; (ix) consumables
workmanship, or if Seller determines that it is unable to repair or (such as fuses); or (x) any Product which has been opened, repaired,
replace such Product, Seller will refund the purchase price for such modified or altered by anyone other than Seller or a Seller authorized
Product, provided that the subject Product (i) is returned to a Seller service center.
authorized service center within the one year warranty period, and (ii) USE ONLY SELLER APPROVED ACCESSORIES WITH SELLER
is accompanied by a proof of purchase in the form of a bill of sale or DEVICES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE
receipted invoice which evidences that the subject Product is within DANGEROUS AND WILL INVALIDATE THE DEVICE WARRANTY IF
the one year warranty period. After the one year warranty period, you SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE DEVICE.
must pay all shipping, parts and labor charges. In the event that the SELLER SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL
product is deemed unrepairable or has been removed from the list DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY,

44 45
AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, not apply to you. This limited warranty gives you specific legal rights,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, and you may also have other rights which vary from jurisdiction to
WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND jurisdiction.
WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, For warranty service information, please call the following telephone
UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS number: 1-800-617-5065.
ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION IMPORTANT: Please provide warranty information (proof of
OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT purchase) to ZTE in order to receive warranty service at no charge. If
OF ANY CLAIM RELATED TO A PRODUCT. REPAIR OR REPLACEMENT the warranty has expired on the device, charges may apply.
OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS
WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR
BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS
WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED
BY YOU “AS IS”. SELLER MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR
WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH
RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT
OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF
TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE
IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO
THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or allow limitations on how long
an implied warranty lasts, so the above limitations or exclusions may
46 47

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