Delegation Strategies for People Leaders
with Dr. Carol Parker Walsh
The Why-What-How Framework
Use this multi-page worksheet to guide you through the application of the "Why-What-How"
Framework in your project or task delegation. Start by filling in the 'Why' section to articulate
the purpose and vision of your project. Then, in the 'What' section, define the specific
goals and desired outcomes. Finally, use the 'How' section to outline your approach and
strategies for achieving these objectives. Regularly refer to and update this worksheet
throughout the project to ensure alignment with your goals and to track progress.
Why It Works
The "Why-What-How" framework is an essential tool for leaders and managers aiming to
delegate tasks effectively. Its power lies in its simplicity and focus on clear
communication, which is crucial for aligning team members with a project's vision and
objectives. Understanding and applying this framework can significantly enhance the
clarity in communication, articulation of timelines, and setting of expectations when
delegating tasks.
Key Concepts
To ensure a comprehensive grasp of the "Why-What-How" Framework, here are the key
concepts and definitions that will aid you in effectively applying this approach when
delegating:
● Why - Purpose & Vision: The 'Why' refers to the underlying reason or motivation
for undertaking a project. It encompasses the broader vision and the impact of the
project.
● What - Goals & Outcomes: The 'What' details the specific objectives and expected
results of the project. It focuses on what needs to be accomplished to consider the
project successful.
● How - Methodology & Innovation: The 'How' involves outlining the approach,
methods, or strategies to achieve the objectives. It leaves room for team members
to contribute their ideas and methods.
● Communication & Clarity: Effective transmission of ideas, expectations, and
feedback, ensuring all team members are on the same page.
Delegation Strategies for People Leaders
with Dr. Carol Parker Walsh
1
Delegation Strategies for People Leaders
with Dr. Carol Parker Walsh
Steps to Follow
Step 1: Articulate the "Why"
● Objective
● Communicate the underlying purpose and importance of the project.
● Action Steps
● Identify and share the primary motivation for initiating the project. This
helps in aligning the team's efforts with the organization's broader
objectives.
● Describe the broader impact and how the project will benefit the
organization or stakeholders. This encompasses both short-term and
long-term implications.
● Emphasize the significance of each team member's role. Detail how their
individual contributions fit into the larger picture and the timeline,
reinforcing their importance in achieving project milestones.
Step 2: Define the "What"
● Objective
● Set clear, specific goals and expected outcomes with a timeline.
● Action Steps
● Clearly articulate the primary objectives and main goals of the project.
These should be aligned with the 'Why' and be time-bound.
● Define what successful completion entails, using specific, measurable
criteria. Include deadlines and key deliverables to provide a clear timeline.
● Ensure the goals capture essential details without losing sight of the overall
vision. This helps in keeping the team focused and on track with the project
timeline.
Step 3: Guide the "How"
● Objective
● Provide a flexible yet structured roadmap to achieve the goals.
● Action Steps
● Break down the project into key milestones with specific deadlines. This
helps in tracking progress and ensures timely completion.
● Motivate team members to propose their own strategies or solutions,
aligning with the set timelines and expectations. This fosters creativity while
keeping the project on schedule.
Delegation Strategies for People Leaders
with Dr. Carol Parker Walsh
2
Delegation Strategies for People Leaders
with Dr. Carol Parker Walsh
● Offer the necessary support, resources, and guidance focusing on
facilitating rather than controlling. Ensure support is provided in a way that
respects the established timelines and encourages adherence to them.
Additional Tips:
Here are a few additional tips to effectively utilize this worksheet:
● Initial Planning: At the beginning of your project, sit down with this worksheet to
structure your thoughts and plans according to the "Why-What-How" framework.
● Team Meetings: Bring this worksheet to team meetings to facilitate discussions
around the project’s purpose, goals, and methodologies.
● Regular Updates: Regularly update the worksheet as the project progresses,
especially the sections on performance metrics and monthly goals.
● Review Sessions: Use the worksheet during review sessions to evaluate whether
the project is on track and if the team’s efforts align with the set objectives.
● Documenting Feedback: After the project is completed write down your and your
team’s feedback on what worked and what didn’t. This will be valuable for future
projects.
● Reflection and Adaptation: Reflect on the overall use of the worksheet and the
framework. Consider how you can adapt it for more effective use in future projects.
Delegation Strategies for People Leaders
with Dr. Carol Parker Walsh
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