MCD2040 Problem Worksheet
IDENTIFYING & ANALYSING A PROBLEM
To help you with identifying and analysing a problem you should use the following steps:
Identify an appropriate theory
Write a problem statement.
Problem identification and what is the Overall impact on the organisation
Where is there issues in the case? (Case Evidences that fit in with the theory part)
What is the direct impact? Why is it bad? Which will affect the company performance.
What theory can be applied? ______ Managerial Skills theory_______
The major problem identification.
Creating a PROBLEM STATEMENT
• ONE clear sentence telling the reader what the problem is and the theory being used to analyse it
• Can start off in many ways, for example:
o One problem is…..
o This report will focus on/explore/address the major problem ………
o The major problem this report will address/analyse/examine is…..
• This can be regarded as your first topic sentence for the first paragraph of this Problem Section
Attempt your problem statement for the problem highlighted above:
The major problem that this report will examine is how Scar as the manager does not have the knowledge of
how to appropriately use different managerial skills required by a manager to run the mean store successfully
which has resulted in making their customers and workers unhappy leading to the meat store experiencing
poor financial results.
Case evidences to support your identified major problem and overall impact/consequences
Case evidences of how the problem is taking place. Consequences/ overall impact on the
organisation
Customers were not given good service as they were treated rudely and the meat customers may never return to buy from the
products sold to customers was not safe meat shop
Staff was not sure of what they were doing at work as Scar did not know how to work leading to poor productivity and
delegate work. He didn’t know how to operate any machinery. employees preferring not to work anymore.
Scar didn’t know how to set goals and all his staff therefore did not understand what Meat shop experienced heavy financial
needs to be achieved. losses
Scar fired the good workers and replaced them with his lazy friends It will be mot possible to attract good
workers for the meat shop in the future…
MCD2040 Problem Worksheet
The major problem analysis.
Which part(s) of the theory are you going to apply?
1st part of the theory Technical skills
2nd part of the theory Human Skills
Definitions (in your own words/paraphrase): Do not write any other explanations of the theory here.
Definition of the first part of Technical skills is the knowledge of and experience in a certain specialised
the theory field
Definition of the second part Human skills which is the ability to work well with other people individually
of the theory and in a group
B
Where is there a problem/issues in the case study? Where can you find case evidence that relates to the part of the
theory? You may write clear evidences.
1st part of the theory – 2nd part of the theory -
Scar lacks technical skills Scar Lacks Human skills
1 1 Scar did not do the work needed to manage
Because he does not know how to
the workers and the meat was not stored
operate the machines.
safely since the cool room door had been left
open overnight.
2 2 He fired the good workers and replaced
Because he does not know how to
them with his lazy friends.
operate the machines.
3 Scar did not do the work needed to 3 Scar did not know how to communicate what
manage the workers and the meat was his staff had to do and the staff are not
not stored safely since the cool room motivated to even clean the store.
door had been left open overnight.
4 4
MCD2040 Problem Worksheet
C
What is the direct impact? State why it is bad or not good for the organisation? – use case study evidence or an
assumption you can make from the evidence?
1st part of the theory - 2nd part of the theory -
1 1
This caused staff and customers who Customers threatened that they will not
ate the meat to get sick since Scar did come back again
not have the knowledge on how to do
things.
2 Scar didn’t know how to train his staff 2 Created bad relationships with Staff
on how to do things. and Customers.
3 3
4 4
RESEARCHING THIS PROBLEM
*It is compulsory to use your text book as a reference. You may use other text books if needed.
*You can make use of the articles that will be provided on the MCP folder. However, you are highly
encouraged to find appropriate journal articles.
Note- You are encouraged to do more research and find articles to use in your assignment. This will ensure
the ability to attract better marks.
A peer reviewed journal article,
• Generally more than 8 pages long
• When searching you clicked ‘search on peer-reviewed’ or ‘scholarly articles’
• This means it has been read, checked and approved by leading academic experts that way we know it is
high quality!
*Important.
Ensure you paraphrase your work when you are writing your assignment. DO NOT use direct quotations.
Definitions should be paraphrased and cited.
