Pankaj Resume Main
Pankaj Resume Main
Summary
Experience
Top Skills
IAM Dell
Active Directory Cyber Security Analyst September
CyberArk 2014 - Present India
CCNA
• IPV4/IPV6 IP Address Configurations.
CCNP
• Configuring ADDS and adding roles to it
MCITP • Server installation and implementation of roles.
• Implementation of FHRP, DHCP, DNS, FTP, TFTP
• Knowledge in BGP,OSPF,EIGRP and RIP Routing protocols
• Configuring and Troubleshooting OSPF over FRAME-RELAY networks
• Configuring redistribution when connecting different routing protocol domains
• Configuring RIP V2 and EIGRP routing domains.
• Sound knowledge in VLSM,CIDR,SUBNETTING.
• Configuring and Troubleshooting VLANS in Switched Networks.
• Enabling port fast, uplink fast, and backbone fast for fast convergence.
• Password recovery of networking devices using configuration registry
• Administration of Cyber Ark Privilege Accounts and Vaulting services.
• Build Safes and add servers into the safes as needed. Troubleshoot and fix
all problems that arose in Cyber Ark due to ill-usage of the cyber ark from
different users.
• Maintain EPV for password authentication. Maintain Central Policy Manager
(CPM) where all account resides.
• Maintain Active Direction for Privilege Users, groups, and users.
• Adding and removing accounts from Vault.
• Station unlock for PAC accounts. (Use scripts and mannual process).
• OU changes in Active Directory for CyberArk to sync the domain information.
• Perform accurate and precise real-time analysis and correlation of logs/alerts
from a multitude of client devices with a focus on the determination of whether
said events constitute security incidents.
• Produced documentation regarding best practices and implementation
procedures for several key systems within DEA including Microsoft
Windows 2008 R2, Microsoft Exchange 2010, and Microsoft Forefront
Identity Manager.
• Acquired functional knowledge of and successfully implemented several
program suites within DEA including but not limited to Microsoft Hyper-V,
Double take High Availability, VMware ESXi / vsphere, Microsoft
SharePoint, Microsoft Forefront Identity Manager and Self-service
password reset.
• Performed 2 security audits for the entire Org and excuted RBAC to all
the Cyber Security teams.
• Resolving the account lockouts from different servers.
• Taking care of the DL, Security groups, and General Mailbox issues.
• Resolving Privilege account control group issues.
• Frequent contact with the CyberArk team to resolve station lockout
issues and account resolution issues.
• Handling Service account related issues.
• Breakglass Tools. (Access and BG tool related issues)
• UNIX enablement for Individual and Groups.
• Regular on Call to get the issues fixed with the different teams.
• Handles IPMS tickets and finding out PAC groups from servers.
Hewlett-Packard
IT Support Engineer
October 2013 - October 2014 (1 year 1 month)
Education
Higher Secondary Education CBSE with ST Xaviers
School, Sikkim 2007.
Graduation
BSC IT, Computer Software Engineering · (2007 - 2011)
Kuvempu University.
Professional Trainings.
Personal Achivements
• Got selected as Windows 10 SME for Dell
• Awarded Agent of the segment 2015.
• Awarded On the Spot Award 2016
• Gold Award for being Employee of the Segment 2017
• Awarded Dell Champion in 2017
• Highest Ticket closure rate in 2018 for 2 quarters.
• Top performer for the current team in 2019.
Languages Known
• English
• Hindi
• Bengali
• Nepali
Declaration
I do hereby confirm that I will deliver the best part of my service and dedication if I
get Recruited in your company. I fully hope that you will provide me an opportunity
to work in your esteemed organization.
Yours Sincerely
Pankaj Kumar Sharma