Diploma in Secretarial Studies (777) – Computer Keyboard, Typing & Word Processing Skills

Prerequisites: Basic Business organisational Corequisites: A Pass or better in Certificate in

knowledge. Business Studies or equivalence.
Aim: As part of the revolution in communication introduced by email, every computer user uses the
keyboard to keep in touch with one another and businesses create business letters, reports and
presentations frequently, yet few have had any formal keyboard training. The course prepare candidates
for a career working as a secretary by developing typing and word processing skills.
Required Materials: Recommended Learning Supplementary Materials: Lecture notes and
Resources. tutor extra reading recommendations.
Special Requirements: The course requires a combination of lectures, demonstrations and
discussions.
Intended Learning Outcomes: Assessment Criteria:
1 Describe the additional and special key 1.1 Explore the Function keys (Fkeys)
functions on the keyboard 1.2 Identify the use of the Return (Enter) key
1.3 Analyse the function of the Escape (Esc)
key
1.4 Identify the use of the Control (CTRL)
key
1.5 Analyse the function of the Alternate
(ALT) key
1.6 Identify the use of the Caps Lock key
1.7 Explore the num lock and numeric
keypad

2 Understand the keyboard letters, 2.1 Identify the layout of the QWERTY
numbers and function keys keyboard
2.2 Explore the use of the keyboard to input
letters of the alphabet, numbers and
spaces
2.3 Identify how to use Caps Lock and Shift
key
2.4 Define the purpose of the cursor
2.5 Identify how and when to use the Shift
key when typing punctuation marks and
other symbols
2.6 Be able to use the Return key
2.7 Identify the difference between
Backspace and Delete keys
2.8 Be able to use Tab key and Shift + Tab
2.9 Identify the useful combination of the
Ctrl, Alt and F1-F12 keys

3 Analyse the process of increasing typing 3.1 Identify how to position fingers on the
speed and accuracy Home Keys (ASDF JKL;)
3.2 Identify the appropriate fingers used for
the E, R and I keys
3.3 Identify the appropriate finger used for
the E key
3.4 Identify the appropriate fingers used for
the T, G and K keys
3.5 Identify the appropriate finger used for
the Y key
Tel: 0044 7423211037
Email: info@londoncomputercollege.co.uk Website: www.londoncomputercollege.co.uk
Registered No: 3267009 (England)
 3.6 Identify the appropriate fingers used for
the B, N and comma (,) keys
3.7 Identify the appropriate finger used for
the M key
3.8 Identify the appropriate fingers used for
the C and V keys
3.9 Identify the appropriate fingers used for
the S, W, L, O and full stop (.)
3.10 Identify the appropriate finger used for
the X key
3.11 Identify the appropriate finger used for
the P key
3.12 Identify the appropriate fingers used for
the Z and Q keys
3.13 Learn to position other keys relative to
the Home Keys
3.14 Be able to practice typing using letters of
the alphabet
3.15 Identify the appropriate fingers used for
4, 5 and 6 on the numeric keypad
3.16 Identify the appropriate fingers used for
7 and 1 on the numeric keypad
3.17 Identify the appropriate fingers used for
8 and 2 on the numeric keypad
3.18 Identify the appropriate fingers used for
9 and 3 on the numeric keypad
3.19 Identify the appropriate fingers used for
0 and decimal point (.) on the numeric
keypad
3.20 Identify the appropriate fingers used for
+ and - on the numeric keypad

4 Understand how to apply formatting 4.1 Identify how to centre, bold, italics and
attributes to text underline headings
4.2 Identify how to format text using font
size, font colour and line spacing
4.3 Describe the formatting toolbar attributes

5 Understand how to prepare official 5.1 Be able to design business letters, faxes
documents and memorandums
5.2 Identify different paper size and their use
5.3 Be able to modify margins
5.4 Be able to insert date and page numbers
5.5 Define headers, footers and footnotes
5.6 Analyse envelope addressing techniques
5.7 Be able to create 2 or 3 columned
documents

6 Understand how to create tabular work – 6.1 Define cells, rows and columns
arranging documents horizontally or vertically in 6.2 Identify how to insert tables in
tables documents
6.3 Identify how to move and select table
items
6.4 Be able to delete or insert rows or
columns
6.5 Identify how to insert borders and
shading
6.6 Be able to insert figs i.e fig 1, fig 2
6.7 Be able to design and create invoices

7 Understand the content, meaning, layout 7.1 Identify the structure of forms, terms and
and the creation of legal business documents. condition documents and general
Tel: 0044 7423211037
Email: info@londoncomputercollege.co.uk Website: www.londoncomputercollege.co.uk
Registered No: 3267009 (England)
 business agreement documents
7.2 Create company formation documents
7.3 Create the structure and content of
employment forms
7.4 Create divorce, marriage and relationship
forms
7.5 Create domestic/consumer forms and
documents
7.6 Create different financial related
documents
7.7 Create partnership and partnership
agreement documents
7.8 Create power of attorney legal
documents
7.9 Create property letting forms
7.10 Create legal will documents

Recommended Learning Resources:

Computer Keyboard, Typing & Wordprocessing Skills
• Mastering Computer Typing: Learning the ABCs of the Computer Keyboard by
Sheryl Lindsell-Roberts. ISBN-10: 0395714060
Text Books • Develop Keyboard Skills by Cheryl Price. ISBN-10: 1877292532
• Communication Skills at the Keyboard by Mary Anne Miller and James Miller.
ISBN-10: 0273025228
Study Manuals
BCE produced study packs

CD ROM
Power-point slides

Software
None

Tel: 0044 7423211037

Email: info@londoncomputercollege.co.uk Website: www.londoncomputercollege.co.uk
Registered No: 3267009 (England)