2/1/25, 8:48 AM Quick Start Guide
Quick Start Guide
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Quick Start Guide
This article covers the important basics you need to
know to effectively navigate AnyDesk.
AnyDesk client vs my.anydesk
Discover how to install the AnyDesk client, activate your
Basic setup
license, set up Unattended Access, create your first
Advanced setup
connection, manage Address Books, and more.
In this article, refer to the Basic setup section to learn how to configure AnyDesk for
standard needs. For more technical and comprehensive use cases, explore the Advanced
setup section. For a quick start, you can also read our Getting started with AnyDesk guide
or watch the video tutorial.
AnyDesk - Getting started
AnyDesk client VS my.anydesk
AnyDesk client
The AnyDesk client is a desktop application that you download and install on your device.
It allows you to connect to and control other devices remotely.
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my.anydesk
my.anydesk II is the user management portal which offers a wide range of possibilities for
users and organizations. With my.anydesk II, you can view session details, create custom
clients, create personal or company Address Books, view your license details, invite other
users, manage roles and permission for users, and more.
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Some additional advantages of using my.anydesk:
Set or change Aliases - in the Clients tab, choose a client by their ID to set the Alias.
Remove clients - in the Clients tab, choose the client by their ID, and on the opened
page click Options > Remove client from license. The client will be removed from your
license and switched to the free-license version. For details on how to handle AnyDesk
access when an employee leaves, see Offboarding.
View or terminate active sessions - in the Sessions tab, click End (all the sessions will
be sorted by the end time).
Reset the license key to keep unwanted users from registering - open the License tab
and click Reset. Already registered clients will stay registered.
Basic setup
Basic setup is recommended for individual users or small companies. To start using
AnyDesk, complete the following steps:
Step 1. Download AnyDesk
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Step 2. Activate your license
Step 3. Set up Unattended Access
Step 4. Start a session
Step 1. Download AnyDesk
1. Go to our website and download AnyDesk depending on the operating system you
use.
2. Install AnyDesk on all your devices by following the on-screen instructions.
Step 2. Activate your license
After purchasing an AnyDesk license, you need to activate it in the AnyDesk client to
access all the features included with your license.
There are two ways of activating the license:
Log in to your account in the AnyDesk client
Provide the license key to the AnyDesk client
Your license is linked to your AnyDesk account. Thus, you can log in to your account in the
AnyDesk client and activate the license.
To log in to your account in the AnyDesk client:
1. Go to your email Inbox and find the email from AnyDesk with account credentials.
2. Open the AnyDesk client on your device and in the upper-right corner, click .
3. Provide the my.anydesk II credentials sent to your email or the ones you used to
create your account.
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4. Click Sign In.
Your license is automatically activated and you can use the AnyDesk client with all features
available in your license.
To activate your AnyDesk license:
1. Sign in to my.anydesk II using the credentials you received to your email.
2. Navigate to the License tab and in the About section, copy the license key.
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💡 If you use my.anydesk I, find the License key field and copy the license
key.
3. Open the AnyDesk client on your device.
4. In the upper-right corner, click > Change License Key....
5. In the Change License Key section, paste the license key from my.anydesk II and click
Activate license key.
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Your license will be displayed in the Current License section.
💡 To use the full potential of AnyDesk, please license both the local and remote
endpoints. For more information, see Professional vs Personal.
💡 If you have signed up for a trial or have purchased AnyDesk but still have not
received your my.anydesk login credentials, please refer to our FAQ.
Step 3. Set up Unattended Access
Unattended Access allows you to manage and control remote devices even when no one is
physically present at the remote end.
To enable Unattended Access, set up a password on the remote AnyDesk client. You can
then use this password to connect from your local device.
💡 If there will always be someone available to manually accept session
requests, you can skip this step.
To set up Unattended Access:
1. Open AnyDesk on the remote device.
2. Go to Settings > Access and in the Unattended Access section, click Set password.
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3. Create a password and click Apply.
By completing these steps, you will enable Unattended Access on your remote device,
allowing you to connect and manage it remotely at any time.
Step 4. Start a session
First, make sure you install AnyDesk on both devices - local and remote.
To start a remote session:
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1. Get the remote device's AnyDesk ID or Alias.
2. On the local device, from which you want to connect to the remote device, enter the
ID in the Remote Address field and click or press Enter.
3. In the Authorization pop-up window, provide the Unattended Access password that
you set up on the remote device in Step 3.
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💡 You can either enter the Unattended Access password to start the session or
wait for the user on the remote end to accept the connection manually.
Session request window on the remote device
To end the session, do one of the following depending on who wants to end the session:
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From your local device, end the session by clicking and closing the session tab.
From the remote device, end the session by clicking Disconnect in the session control
window.
Advanced Setup
This section outlines some of the advanced setup options available with AnyDesk.
Custom Client
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Through the my.anydesk II management portal, you can use the Custom Client Generator
to tailor an AnyDesk client to meet your specific needs. Customize the client’s appearance,
name, permissions, security settings, session security, and more, and deploy it across all
devices.
Here are some of the configuration options available:
Configure the AnyDesk client to be incoming-only or outgoing-only
Set a predefined Unattended Access password for the custom client
Upload a custom or company logo
Disable specific features or settings (see Custom Client Advanced Options)
Enable Request elevation at startup to run AnyDesk with Administrator privileges
Disable the TCP listen port to prevent firewall warnings on systems without
Administrator rights
Register the client to your license
Add the client to your Address Book
Use the device hostname as an Alias
💡 For more information about Custom Clients, see this page.
REST-API
Our REST-API provides an interface to integrate AnyDesk with CRM or ERP systems. The
primary use case is to automate the internal billing process using session data. Most
features related to client and session management available on my.anydesk are also
accessible through our REST-API.
Deployment
AnyDesk can be deployed using device management tools or batch scripts. Additionally,
AnyDesk offers command-line interface commands for Windows, macOS, and Linux.
If you have any questions about deploying AnyDesk, please don't hesitate to contact our
Support team via the my.anydesk management portal.
🚨 Although we provide MSI and PKG installer packages through the custom
client generator, AnyDesk does not support deploying these packages using third-
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party device management tools. For instructions on deploying third-party
packages, please contact the vendors of these services directly.
Related articles
Installation
Address Book
Create a Custom Client
Supported Operating Systems
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