A B C D E
1 Multiple Server Queueing Model ©Cengage Learning
2 Enter the data only in the yellow cells. Not for commercial use.
3
4 Lambda 10
5 Mu 12
6
7 Number of servers 2 3 4 5
8 Probability system is empty 0.412 0.432 0.434 0.435
9 Average number waiting for service in the queue 0.175 0.022 0.003 0.000
10 Average number in system (queue and in service) 1.008 0.856 0.836 0.834
11 Average time waiting for service (time in queue) 0.018 0.002 0.000 0.000
12 Average waiting time in system (waiting time plus service time) 0.101 0.086 0.084 0.083
13 Probability arrival has to wait 0.245 0.058 0.011 0.002
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
A B C D E
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60 Lookup table used in calculations (do not modify) 0 1 2 3
61 1.000 0.833 0.347 0.096
62 1.833 2.181
63 0.347 0.096
F G H I J
Cengage Learning
1
ot for commercial
2 use.
3
4
5
6
7 6 7 8
8 0.435 0.435 0.435
9 0.000 0.000 0.000
10 0.833 0.833 0.833
11 0.000 0.000 0.000
12 0.083 0.083 0.083
13 0.000 0.000 0.000
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
F G H I J
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60 4 5 6 7 8
61 0.020 0.003 0.000 0.000 0.000
62 2.277 2.297 2.300 2.301 2.301
63 0.020 0.003 0.000 0.000 0.000