HPE KVM Server Console Switch G2

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.

Part Number: 531671-001R

November 2015
Edition: 2
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Contents

Installing the HPE KVM Server Console Switch G2 ............................................................................... 6

Overview ..................................................................................................................................................................6
Installation checklist .................................................................................................................................................6
Console switch kit contents ...........................................................................................................................6
Required items not included ..........................................................................................................................6
Required tools ...............................................................................................................................................6
Rack-mounting the console switch ...........................................................................................................................6
Performing a standard-mount installation ......................................................................................................7
Performing a cantilever-mount installation ....................................................................................................8
Performing a side-mount installation .............................................................................................................9
Console switch components ...................................................................................................................................11
Connecting the local console switch ......................................................................................................................12
Installing a PS/2 or USB interface adapter ........................................................................................... 14
Interface adapter overview .....................................................................................................................................14
Connecting the interface adapters .........................................................................................................................14
Cascading console switches ................................................................................................................ 16
Compatible console switch models ........................................................................................................................16
HPE IP Console Switch ...............................................................................................................................16
Cascading a KVM Server Console Switch G2 with another KVM Server Console Switch G2 ...............................18
Local port operation ............................................................................................................................. 19
Overview ................................................................................................................................................................19
Accessing the Main dialog box ....................................................................................................................19
Viewing servers ......................................................................................................................................................20
Viewing the Port column ..............................................................................................................................20
Viewing the Server Status column ..............................................................................................................20
Selecting servers ....................................................................................................................................................21
Soft switching .........................................................................................................................................................21
Soft switching to a server ............................................................................................................................21
Configuring switches for soft switching........................................................................................................21
Soft switching to a previous server ..............................................................................................................21
Disconnecting from a server ........................................................................................................................21
Using basic OSD navigation keys ..........................................................................................................................22
Configuring the Setup dialog box ...........................................................................................................................22
Accessing the Setup dialog box ..................................................................................................................23
Managing routine tasks for servers .............................................................................................................23
Changing the display behavior ...............................................................................................................................23
Accessing the Menu dialog box ...................................................................................................................24
Selecting the display order of servers .........................................................................................................24
Selecting and setting the OSD hot key command .......................................................................................24
Setting a screen delay time .........................................................................................................................24
Controlling the status flag .......................................................................................................................................25
Accessing the Flag dialog box .....................................................................................................................25
Displaying the status flag.............................................................................................................................25
Broadcasting to servers ..........................................................................................................................................26
Accessing the Broadcast dialog box ...........................................................................................................26
Activating the Broadcast dialog box ............................................................................................................27
Broadcasting keystrokes .............................................................................................................................27
Broadcasting selected servers ....................................................................................................................27
Broadcasting mouse movements ................................................................................................................27
Setting up a scan pattern .......................................................................................................................................27
Accessing the Scan dialog box ...................................................................................................................28
Adding servers to the scan list ....................................................................................................................28

Contents 3
 Removing servers from the scan list ...........................................................................................................28
Activating Scan mode ..................................................................................................................................29
Deactivating Scan mode..............................................................................................................................29
Setting local console switch security ......................................................................................................................29
Accessing the Security dialog box ...............................................................................................................29
Changing the password ...............................................................................................................................30
Setting password protection ........................................................................................................................30
Logging in to the console switch .................................................................................................................30
Removing the password protection .............................................................................................................30
Resetting a console switch password..........................................................................................................31
Exiting screen saver mode ..........................................................................................................................31
Activating Screen Saver mode without password protection.......................................................................31
Deactivating the screen saver .....................................................................................................................32
Configuring the Switch and Share modes ..............................................................................................................32
Accessing the Switch dialog box .................................................................................................................32
Setting the Switch and Share modes ..........................................................................................................32
Changing the keyboard language ..........................................................................................................................33
Accessing the Keyboard dialog box ............................................................................................................33
Selecting the keyboard language ................................................................................................................33
Setting the OSD interface language .......................................................................................................................33
Assigning device types ...........................................................................................................................................34
Accessing the Devices dialog box ...............................................................................................................34
Modifying device types ................................................................................................................................35
Accessing the Names dialog box ................................................................................................................35
Assigning server names .........................................................................................................................................36
Assigning names to servers ........................................................................................................................36
Managing console switch tasks using the OSD .....................................................................................................37
Accessing the Commands dialog box .........................................................................................................37
Running system diagnostics...................................................................................................................................38
Activating Run Diagnostics ..........................................................................................................................38
Device Reset ..........................................................................................................................................................39
Displaying version information ...............................................................................................................................39
Accessing the Version dialog box ...............................................................................................................39
Upgrading the firmware........................................................................................................................ 41
Upgrading the console switch firmware ..................................................................................................................41
Upgrading the interface adapter firmware ..............................................................................................................41
Upgrading interface adapter firmware simultaneously ................................................................................41
Loading interface adapter firmware individually ..........................................................................................42
Decommissioning an interface adapter ..................................................................................................................43
Troubleshooting ................................................................................................................................... 45
Connection length requirements ............................................................................................................................45
Troubleshooting table .............................................................................................................................................45
Support and other resources................................................................................................................ 47
Accessing Hewlett Packard Enterprise Support .....................................................................................................47
Information to collect ...................................................................................................................................47
Accessing updates .................................................................................................................................................47
Websites.................................................................................................................................................................47
Remote support ......................................................................................................................................................48
Warranty and regulatory information .................................................................................................... 49
Warranty information ..............................................................................................................................................49
Regulatory information ...........................................................................................................................................49
Safety and regulatory compliance ...............................................................................................................49
Belarus Kazakhstan Russia marking ...........................................................................................................49
Turkey RoHS material content declaration ..................................................................................................50
Ukraine RoHS material content declaration ................................................................................................50
Acronyms and abbreviations ................................................................................................................ 51
Documentation feedback ..................................................................................................................... 52

Contents 4
Index.................................................................................................................................................... 53

Contents 5
Installing the HPE KVM Server Console Switch
G2

Overview
The HPE KVM Server Console Switch G2 ships with rack-mounting brackets for easy integration into the
rack. Stabilize the rack in a permanent location before installing the equipment. Avoid uneven loading or
overloading of the rack cabinets.

Installation checklist
Before installation, refer to the following lists to be sure that all of the listed components were received.

Console switch kit contents

• Console switch
• Power cords
• Rack mounting kit
• Serial cable
• Documentation kit
This kit might contain extra hardware for your convenience.

Required items not included

• Interface adapters
One interface adapter is needed for each server or device.
o USB
o PS2
o Serial
o HPE BladeSystem
• UTP CAT 5 cable or higher

Required tools
The following tools are required for some procedures:
• Phillips screwdriver
• Cage nut insertion tool (included with your original rack hardware kit)

Rack-mounting the console switch

Installing the HPE KVM Server Console Switch G2 6

 WARNING: For safe use, do not mount this product with the rear panel, which is the side of
the console switch with I/O connectors and the AC power inlet, facing downward (facing the
floor).
1. Before installing the console switch into the rack, connect the console switch to a power source,
using the power cords provided, and power on the unit.
An activity indicator light is displayed after a few seconds. If the activity indicator light does not
display, be sure that the power is on, the power cord is connected, and the power source is valid.
2. Choose one of the following configurations:
o Standard-mount
o Cantilever-mount
o Side-mount

Performing a standard-mount installation

1. Remove the four screws, two on each side, from the console switch.
2. Attach the short 1U brackets to the console switch using the four screws you removed.

3. If not already installed, install a cage nut behind each rear rail.
4. Slide the console switch into the rear of the 1U product.

5. Secure the console switch to the rails using two M-6 screws, one on each side.

Installing the HPE KVM Server Console Switch G2 7

Performing a cantilever-mount installation
1. Remove the four screws, two on each side, from the console switch.
2. Attach the short 1U brackets to the console switch as indicated in step 2 ("Performing a
standard-mount installation" on page 7) of performing standard-mount installation.
3. Install up to six cage nuts.

Installing the HPE KVM Server Console Switch G2 8

 4. Secure the console switch to the rails using the appropriate number of M-6 screws.

Performing a side-mount installation

1. Remove the four screws, two on each side, from the console switch.
2. Attach the side-mounting brackets to the console switch using the four screws you removed.

Installing the HPE KVM Server Console Switch G2 9

3. Slide the side-mounting bracket tabs into the U locations on each side of the rack.

4. Install four cage nuts into the side-mounting bracket U locations.

Installing the HPE KVM Server Console Switch G2 10

 5. Secure the console switch to the rails, using four M-6 screws, two on each side.

NOTE: Some racks enable you to use four sheet metal screws in place of M-6 screws and
cage nuts.

Console switch components

Item Description
1 Power cord connector
2 Power switch
3 Fan
4 Serial management connector
5 Console port A USB ports (keyboard/mouse only)
6 Console port A keyboard connector
7 Console port A video connector
8 Console port A mouse connector
9 RJ-45 tiering port (designated by the letter A)
10 Server connection ports 1–8
11 Server connection ports 9–16*
12 Console port B video connector
13 Console port B mouse connector

Installing the HPE KVM Server Console Switch G2 11

 Item Description
14 Console port B keyboard connector
15 Console port B USB ports (keyboard/mouse only)
16 Activity indicator light

*Additional ports are only available on the 0x2x16 console switch.

Connecting the local console switch

1. Connect the local keyboard, video, and mouse to the console switch.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends
from the storage system.
2. Plug the console switch power cord into a power source.
3. Power on the console switch. The activity indicator light ("Console switch components" on page 11)
powers on.
4. Power on the monitor.
The following figure shows one possible configuration for your console switch system.

Item Description
1 Local console

Installing the HPE KVM Server Console Switch G2 12

Item Description
2 Console switch

Installing the HPE KVM Server Console Switch G2 13

Installing a PS/2 or USB interface adapter

Interface adapter overview

An interface adapter (sold separately) is required for the console switch system to function properly. An
interface adapter connects UTP CAT5 or higher cables to PS/2 or USB connections and establishes a
KVM session to a server.
NOTE: UTP CAT5 or higher cables are used throughout the examples in this guide.

Connecting the interface adapters

1. Connect a UTP CAT5 cable or higher to the server connection port ("Console switch components"
on page 11) on the console switch.
2. Connect the other end of the cable to the RJ-45 connector on the interface adapter.
3. Connect the interface adapter to the appropriate connectors on the server.
4. Repeat the preceding steps to connect additional servers to this system, if needed.
The following figure shows one possible configuration for the console switch system with an interface
adapter.

Item Description
1 Server

Installing a PS/2 or USB interface adapter 14

Item Description
2 Console switch

3 USB interface adapter

4 PS/2 interface adapter

To add server names, see Assigning names to servers (on page 36).

Installing a PS/2 or USB interface adapter 15

Cascading console switches

Compatible console switch models

This product supports only one level of cascading. Before you cascade console switches, review the
following information.
To ensure optimum equipment performance while cascading console switches, follow the proper
powering-on sequence—power on the console switches, monitor, and then servers.
CAUTION: Do not use interface adapters to cascade one console switch system with another
console switch system. If interface adapters are used to cascade these products, undesirable
operations might occur.

NOTE: To perform a firmware upgrade for a cascaded console switch and all attached
interface adapters, you must locally connect the keyboard, monitor, and mouse to the
cascaded console switch to access the local OSD.

HPE IP Console Switch

CAUTION: Do not use an interface adapter to cascade an IP Console Switch with an console
switch. If an interface adapter is used to cascade these products, undesirable operations might
occur.

CAUTION: While cascading console switches, be sure that the HPE KVM Server Console
Switch G2 is cascaded below the HPE IP Console Switch. Undesirable operations might occur
if these specific cascading sequences are not followed.

The following IP Console Switches can be integrated into the console switch system. Compatible IP
Console Switch models include:
• 2 x 1 x 16 [PN AF601A]
• 4 x 1 x 16 [PN AF602A]
All IP Console Switches must have the latest SoftPaq firmware upgrade when cascaded.

Cascading console switches 16

Example of an IP Console Switch cascade configuration

Item Description
1 Server
2 PS/2 interface adapter or USB interface adapter*
3 UTP CAT5 cable or higher
4 UTP CAT5 cable or higher
5 KVM cable
6 Main HPE IP Console Switch
7 Local port
8 Cascaded HPE KVM Server Console Switch

*Not shown

Cascading console switches 17

Cascading a KVM Server Console Switch G2 with
another KVM Server Console Switch G2
Locate a UTP CAT5 cable or higher and connect one end to the server connection port on the cascaded
console switch.
NOTE: To perform a firmware upgrade for a cascaded console switch and all attached
interface adapters, you must locally connect the keyboard, monitor, and mouse to the
cascaded console switch to access the local OSD.

The following figure shows a console switch cascaded to another console switch. The top console switch
is the main console switch. The bottom console switch is the cascaded console switch.
CAUTION: Do not use interface adapters to cascade one console switch system with another
console switch system. If interface adapters are used to cascade these products, undesirable
operations might occur.

Cascading console switches 18

Local port operation

Overview
The console switch system has at least one local port (based on the specific model) on the rear panel
("Console switch components" on page 11) that enables the user to connect a keyboard, monitor, and
mouse to the console switch for direct access.
Use the Main dialog box ("Accessing the Main dialog box" on page 19) to view, configure, and control
servers in the console switch system.

Accessing the Main dialog box

To access the Main dialog box, choose one of the following default key sequences.
• Print Scrn
• Ctrl + Ctrl
To configure the following additional key sequences, see Accessing the Menu dialog box (on page 24).
• Alt + Alt
• Shift + Shift
NOTE: You can press the Alt, Shift, or Ctrl key twice within one second to launch the OSD.
You can use this key sequence where you see Print Scrn. For more information see,
Accessing the Menu dialog box (on page 24).

The Main dialog box appears.

Button Description
Clear Enables you to clear all offline interface adapters.
Disconnect Enables you to disconnect the local KVM session.

Setup Enables you to access the Setup dialog box and configure
the OSD.
Commands Enables you to access the Commands dialog box.

Local port operation 19

Viewing servers
You can view servers by name, port, or by the unique EID embedded in each interface adapter.

Viewing the Port column

When you launch the Main dialog box ("Accessing the Main dialog box" on page 19) for the first time, an
OSD-generated port list appears.
The Port column indicates the port to which a server is connected. For example, in the following figure, the
first number represents the port number of the first console switch and the second number represents the
port number of the cascaded console switch port to which the server is connected.

Port number Port number Server status Description

of the first of the icon displayed
console cascaded
switch console
switch
16 01 The server is connected to port 01 of the 2 x 8
console switch, and that console switch is cascaded
from port 16 of the first console switch.
14 02 The server is connected to port 02 of the 2 x 16
console switch, and that console switch is cascaded
from port 14 of the first console switch.
04 The server is connected to the first console switch
and the interface adapter is not connected, or the
server is powered off.
05 The server is connected to the first console switch
and is active.

Viewing the Server Status column

The status of each server in the console switch system is indicated by the icons in the right column of the
Main dialog box ("Accessing the Main dialog box" on page 19).
Item Description

The interface adapter is connected directly, cascaded through a console switch, or

powered on.
The interface adapter is not connected or the server is powered off.

The interface adapter is being upgraded.

This symbol identifies the port to which the console switch is connected.

Local port operation 20

 Item Description

This symbol identifies the port to which you are connected and viewing.

This symbol identifies another active port to which you are not connected.

Selecting servers
From the Main dialog box ("Accessing the Main dialog box" on page 19), you can select specific servers.
When you select a new server, the console switch reconfigures the KVM to the setting for the selected
server.
• Double-click the server Name, EID, or Port.
• If the display order of the server list is by Port (the Port button is clicked), enter the port number and
press the Enter key.
• If the display order of the server list is by Name or EID number, enter the first few letters of the name
of the server or the EID number to establish it as unique, and then press the Enter key.
NOTE: The EID is an electronic identification number, found on the interface adapter cable
label, automatically assigned to the interface adapter.

Soft switching
Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by
pressing the Print Scrn key, entering the first few characters of the server's name or port number, and
pressing the Enter key.

Soft switching to a server

If the display order of your server list is by port, press the Print Scrn key, select the Port, and press the
Enter key.
If the display order of your server list is by name, press the Print Scrn key, select the Name, and press
the Enter key.

Configuring switches for soft switching

1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Menu. The
Menu dialog box appears.
2. For Screen Delay Time, enter the number of seconds of delay desired before the Main dialog box
displays after the Print Scrn key is pressed.
3. Click OK to save settings.

Soft switching to a previous server

Press the Print Scrn key, then press the Backspace key. This key combination toggles between the
previous and current connection.

Disconnecting from a server

Press the Print Scrn key and press the Alt+0 keys, or click Disconnect.

Local port operation 21

 This leaves no server selected and the console switch is in a free state. The status flag on the OSD
appears as Free.

Using basic OSD navigation keys

Keystroke Description

Print Scrn Opens the OSD Main dialog box. Press the Print Scrn key twice to send the
Print Scrn keystroke to the currently selected device.
F1 Opens the Help screen for the current dialog box.
Esc Closes the current dialog box without saving changes and returns to the
previous dialog box. In the Main dialog box, it closes the OSD and returns to
the selected server. In a message box, it closes the pop-up box and returns to
the current dialog box.
Alt Opens dialog boxes, selects options, and executes actions, when used in
combination with the other keys.
Alt + X Closes the current dialog box and returns to the previous dialog box.
Alt + 0 Selects the OK button and returns to the previous dialog box.
Enter Completes the console switch operation in the Main dialog box and exits the
OSD.
Single-click, Enter Selects the text, in a text box, for editing and enables the left and right arrow
keys to move the cursor. Press the Enter key again to quit Edit mode.
Print Scrn, Backspace Toggles back to the previous selection if no other keystrokes have been
entered.
Print Scrn, Alt + 0 Disengages the user immediately from a server–no server is selected. Status
Flag displays Free. (This only applies to the 0 on the keyboard, not the
keypad.)
Print Scrn, Pause Activates the Screen Saver mode immediately and prevents access to that
particular console if it is password protected.
Up or Down arrows Moves the cursor from line to line.
Right or Left arrows Moves the cursor between columns. When editing a text box, these keys move
the cursor within the column.
Page Up or Page Down Pages up and down through Name and Port lists.
Ctrl + Ctrl, Shift + Shift Activates OSD.
or Alt + Alt
Home or End Moves the cursor to the top or bottom of a list.
Backspace Erases characters in a text box.
Delete Deletes current selection in the Scan dialog box or characters in a text box.
Shift, Delete Deletes from current selection to all lines below it when editing a scan list.
Numbers Adds numbers from the keyboard or keypad.
Caps Lock Disables the user. (Use the Shift key to change case.)

Configuring the Setup dialog box

You can configure the console switch and manage routine tasks for your servers from the Setup dialog
box ("Accessing the Setup dialog box" on page 23) within the OSD.

Local port operation 22

Accessing the Setup dialog box
From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup. The Setup dialog
box appears.

Managing routine tasks for servers

Button Function

Menu Changes the server listing between numerically by port or EID number and
alphabetically by name. After you press Print Scrn, changes the delay time before
the Main dialog box appears.
Flag Changes the display, timing, color, and location of the status flag.
Broadcast Controls multiple servers simultaneously through keyboard and mouse actions.
Scan Sets up custom scan patters for up to 16 servers.
Security Sets password to restrict server access. A valid password must be alphanumeric
and contain a minimum of five characters and a maximum of 15 characters.
Permitted characters are case sensitive and can consist of A–Z, 0–9, spaces and
hyphens.
Enables the Screen Saver mode.
Switch Changes the Switch mode to preemptive or cooperative.
Keyboard Changes the keyboard country code reported by the interface adapter if queried.
Language Enables a user to change the language displayed in the OSD. Changes the
language for help text, key mapping, and all screens.
Devices Identifies device types attached to the console switch, including servers and other
legacy console switches. You can also modify the type of legacy console switches.
Names Enables you to name the interface adapter.

Changing the display behavior

From the Menu dialog box ("Accessing the Menu dialog box" on page 24), the display order of servers,
console switch connection mode, and a time to delay display of the OSD after pressing the Print Scrn key
can be changed. The display order setting alters how servers display in several screens, including the
Main, Devices, and Broadcast dialog boxes.

Local port operation 23

Accessing the Menu dialog box
To access the Menu dialog from the Main dialog box ("Accessing the Main dialog box" on page 19), click
Setup>Menu. The Menu dialog box appears.

Selecting the display order of servers

1. From the Menu dialog box ("Accessing the Menu dialog box" on page 24), select Name to display
servers alphabetically by name.
-or-
Select EID to display servers numerically by interface adapter ID number.
-or-
Select Port to display servers numerically by port number.
2. Click OK to save settings.
-or-
Click X to exit, or press the Esc key to exit without saving settings.

Selecting and setting the OSD hot key command

1. Select the desired hot key sequence.
Clearing all boxes leaves the Print Screen as the default option.
2. Choose one of the following options:
o Click OK to save settings
o Click X or press the Esc key to exit without saving settings.

Setting a screen delay time

Setting a time to delay the display of the OSD enables you to complete a soft switch ("Soft switching" on
page 21) without displaying the OSD. It is strongly recommended to leave the number of seconds (0-9)
the OSD is delayed to the default (0).
1. From the Main dialog box ("Accessing the Main dialog box" on page 19), enter the number of
seconds (0–9) the OSD is delayed after pressing the Print Scrn key. Entering 0 instantly displays
the OSD with no delay.
2. Click OK to save settings.

Local port operation 24

 -or-
Click X to exit, or press the Esc key to exit without saving settings.

Controlling the status flag

The status flag appears on the desktop and shows the Name or EID number of the selected server or the
status of a particular port. Use the Flag dialog box ("Accessing the Flag dialog box" on page 25) to change
the flag display by server name or EID number or to change the flag color, opacity, display time, and
location on the desktop.
Flag Description

Flag type by name

Flag type by EID number

Flag indicating that the user has been disconnected from all
systems
Flag indicating that the broadcast is activated

Flag indicating that the user is in share mode

Control used to set flag position

Accessing the Flag dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Flag. The Flag
dialog box appears.

Displaying the status flag

1. From the Flag dialog box ("Accessing the Flag dialog box" on page 25), select Name or EID to
determine what information appears.
2. Sel0ect Displayed to show the flag constantly, or select Timed to display the flag for only five
seconds after soft switching.
3. Select a flag color in Display Color.

Local port operation 25

 4. In the Display Mode, select Opaque for a solid-color flag or Transparent to see the desktop through
the flag.
5. Position the status flag on the desktop:
a. Click Set Position to gain access to the Position Flag screen.
b. Left-click and hold the title bar and drag to the desired location.
c. Right-click to return to the Flag dialog box.

6. Choose one of the following options:

o Click OK to save settings.
o Click X to exit, or press the Esc key to exit without saving settings.
NOTE: Changes made to the position flag are not saved until you click OK in the Flag dialog
box ("Accessing the Flag dialog box" on page 25).

Broadcasting to servers
Analog users can simultaneously control more than one server in a system to be sure that all selected
servers receive identical input. For each server receiving the broadcast, you can choose to broadcast
keystrokes and mouse movements independently.
NOTE: During broadcast, any users connected to a broadcast server will be disconnected
and unable to access any servers.

NOTE: You can broadcast to only one server per Expansion Module connection.

Accessing the Broadcast dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Broadcast. The
Broadcast dialog box appears.

Local port operation 26

Activating the Broadcast dialog box
To activate broadcasting, from the Commands dialog box, select Broadcast Enable.
To deactivate broadcasting, from the Commands dialog box, clear Broadcast Enable.

Broadcasting keystrokes
The keyboard statistics must be identical for all servers receiving a broadcast to interpret keystrokes
identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While
the console switch attempts to send keystrokes to the selected servers simultaneously, some servers can
inhibit and thereby delay the transmission.

Broadcasting selected servers

1. elect the keyboard and mouse using one of the following options:
o From the Broadcast dialog box ("Accessing the Broadcast dialog box" on page 26), select the
keyboard and mouse checkboxes for the servers that are to receive the broadcast commands.
o Press the Up or Down Arrow keys to move the cursor to the target server. Then press the Alt +
K keys to select the keyboard checkbox and/or the Alt + M keys to select the mouse checkbox.
Repeat the step for additional servers.
2. Choose one of the following options:
o Click OK to save the settings and return to the Setup dialog box.
o Click X or press the Esc key to return to the Main dialog box.
3. From the Main dialog box, click the Commands dialog box, select Broadcast Enable to activate
broadcasting.
4. From the user station, enter the information or perform the mouse movements you want to
broadcast.
NOTE: Access by a second local user is disabled when broadcast mode is enabled. Only
servers within the list are accessible.

Broadcasting mouse movements

For the mouse to work accurately, all systems must have identical mouse drivers, desktops (such as
identically placed icons), and video resolutions. In addition, the mouse must be in exactly the same place
on all screens. Because these conditions are extremely difficult to achieve, broadcasting mouse
movements to multiple systems can have unpredictable results.

Setting up a scan pattern

In Scan mode ("Activating Scan mode" on page 29), the console switch automatically scans port to port
(server to server).You can select up to 16 servers from a list of all servers attached to the console switch.
You can display the list by either server name or EID number by clicking the appropriate button. Selecting
the checkbox beside each server to be added to the scan list creates the scan list. The creation of a scan
list does not start Scan mode. You must enable Scan mode through the Scan Enable checkbox on the
Commands dialog box.

Local port operation 27

Accessing the Scan dialog box
From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Scan. The Scan
dialog box appears.

Adding servers to the scan list

1. From the Scan dialog box ("Activating Scan mode" on page 29), select the checkbox beside each
server to be added to the scan list.
-or-
Double-click a server name or port.
-or-
Press the Alt key plus the number of the server you want to scan. You can select up to 16 servers.
2. In the Scan Time box, enter the number of seconds (from 3 to 99) before the scan moves to the next
server in the sequence.
3. Click OK to save settings.
-or-
Click Clear to remove all servers from the scan list.
IMPORTANT: Selecting the checkbox beside each server to be added to the scan list creates
the scan list. The creation of a scan list does not start the Scan mode. You must enable Scan
mode through the Scan Enable checkbox on the Commands dialog box.

NOTE: Servers will be scanned in the order they are selected. If you remove a server from
the Device Modify dialog box later, the change can affect a custom scan pattern.

Removing servers from the scan list

1. From the Scan dialog box ("Activating Scan mode" on page 29), click the server to be removed.
-or-
Double-click a server name or port.
-or-
Click Clear to remove all servers from the scan list.
2. Click OK to save settings.

Local port operation 28

Activating Scan mode
1. From the Commands dialog box, select Scan Enable.
2. Click X to close the Commands dialog box.
NOTE: The scanning begins as soon as you click Scan.

Deactivating Scan mode

If the OSD is open, select a server.
-or-
If the OSD is not open, move the mouse or press any key on the keyboard. Scanning stops at the currently
selected server.
-or-
From the Commands dialog box, deselect Scan Enable. Any active connections on the local port are
disconnected.

Setting local console switch security

The OSD enables you to set security on the local port consoles. You can establish a Screen Saver mode
that engages after the console switch remains unused for a user-definable time delay. When engaged,
the console switch remains locked until any key is pressed or the mouse is moved. Then you can enter the
password to log in.
Use the Security dialog box ("Accessing the Security dialog box" on page 29) to lock your console switch
with password protection, set or change the password, and enable the screen saver.
NOTE: If a password has been previously set, you must enter the password before you can
access the Security dialog box.

Accessing the Security dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Security. The
Security dialog box appears.

Local port operation 29

Changing the password
1. From the Security dialog box ("Accessing the Security dialog box" on page 29), click the New field or
double-click the New field.
2. Enter the new password in the New field, and then press the Enter key.
3. In the Repeat field, re-enter the password and press the Enter key.
4. Click OK to change the password.
IMPORTANT: A valid password must be alphanumeric and be 5 to 15 characters in length.
Permitted characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens.

Setting password protection

1. From the Security dialog box ("Accessing the Security dialog box" on page 29), set your password as
described in the previous procedure ("Changing the password" on page 30).
2. Select Enable Screen Saver.
3. Enter the number of minutes for Time Delay (from 1 to 99) to delay activation of password protection
and the screen saver feature.
4. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns you to the
Security dialog box.
5. Click OK to save settings.
CAUTION: Monitor damage can result from the use of energy mode with monitors not
compliant with Energy Star®.

Logging in to the console switch

1. Press any key on the keyboard, or move the mouse. The Authorize dialog box appears.
2. Enter the password, and then click OK.

Removing the password protection

1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Security.
2. Choose one of the following options:
o In the Security dialog box, click the New field and press the Enter key.
o Double-click the New field, leave the New field blank, and press the Enter key.
3. Choose one of the following options:
o Click the Repeat field and press the Enter key.
o Double-click the Repeat field, leave the Repeat field blank, and press the Enter key.
4. Click OK if you want to eliminate the password.

Local port operation 30

Resetting a console switch password
1. Press any key on the keyboard, or move the mouse. The Authorize dialog box appears.
2. Enter help in the password field. A dialog box appears with a Hewlett Packard Enterprise technical
support phone number, a 16-bit key, and the EID number of the console switch.

3. Call Hewlett Packard Enterprise technical support ("Accessing Hewlett Packard Enterprise Support"
on page 47). Give the service person your 16-bit key and EID number of the console switch. A
one-time unlock code, which is specific to your console switch, is given to you.
4. Enter the one-time unlock code in the field.
5. Click OK. Your previous console switch password is deleted.

Exiting screen saver mode

To exit the Screen Saver mode, press any key or move the mouse. The Main dialog box ("Accessing the
Main dialog box" on page 19) is displayed.

Activating Screen Saver mode without password protection

1. If your console switch does not require a password to gain access to the Security dialog box
("Accessing the Security dialog box" on page 29), proceed to step 2.
-or-
If your console switch is password protected, refer to the Deactivating the Screen Saver (on page
32) section, then go to step 2.
2. Select Enable Screen Saver.
3. Enter the number of minutes for Inactivity Time (1 to 99) to delay activation of the screen saver.
4. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds, then returns you to
the Security dialog box.
5. Click OK to save settings.
CAUTION: Monitor damage can result from the use of energy mode with monitors not
compliant with Energy Star®.

NOTE: No server is selected after the activation of the screen saver mode disconnects the
user from a server. The status flag displays Free.

Local port operation 31

Deactivating the screen saver
1. From the Security dialog box ("Accessing the Security dialog box" on page 29), deselect Enable
Screen Saver.
2. Click OK to save settings.
To immediately activate the screen saver, press the Print Scrn key, and then press the Pause key. This
command only works when the user is connected to a server.

Configuring the Switch and Share modes

The Switch window can be used to set one of the following switch modes:
• Preemptive (default setting)—Enables any user to select any server at any time; a request from
another user disconnects the current user without warning.
• Cooperative—Maintains the current user connection; the current user will not be disconnected if
another user requests connection.
You can also enable or disable Share mode and specify a time-out period from the Switch window. Share
mode enables two users to access a primary server.

Accessing the Switch dialog box

1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Switch. The
Switch window appears.

Setting the Switch and Share modes

1. Access the Switch window ("Accessing the Switch dialog box" on page 32).
2. Select either Preemptive or Cooperative as the Switch mode. For more information, see
Configuring the Switch and Share modes (on page 32).
3. (Optional) Select Share Enable.
4. Specify the share time-out period.
5. Choose one of the following options:
o Click OK to save the settings and return to the Setup window.
o Click X or press the Esc key to exit without saving the settings.

Local port operation 32

Changing the keyboard language
You can select the language for all USB Interface Adapters connected to the console switch.

Accessing the Keyboard dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Keyboard. The
Keyboard dialog box appears.

Selecting the keyboard language

1. From the Keyboard dialog box ("Accessing the Keyboard dialog box" on page 33), select the
keyboard country code. A Keyboard Warning appears.

2. Click OK.

Setting the OSD interface language

You can use the Language window to configure the OSD interface languages.
1. Access the Setup ("Accessing the Setup dialog box" on page 23) window.

Local port operation 33

 2. Click Language. The Language window appears.

3. Select the desired language.

4. Choose one of the following options:
o Click OK to change the OSD interface language and return to the Setup window.
o Click X or press the Esc key to exit without changing the keyboard language.

Assigning device types

While the console switch automatically discovers cascaded Compaq Server Console Switches attached
to your unit, you must specify the number of ports on the cascade Compaq Server Console Switch
through the Devices dialog box ("Accessing the Devices dialog box" on page 34).

Accessing the Devices dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Devices. The
Devices dialog box appears.
NOTE: The Modify button is only available if a configurable Compaq Server Console Switch
is selected.

Local port operation 34

 When the console switch discovers a cascaded console switch, the port numbering changes
automatically to accommodate each server. For example, if the console switch is connected to port 02,
the switch port is listed as 02, and each server under it is numbered sequentially 02-01, 02-02, and so on.
However, when a console switch discovers a cascaded Compaq Server Console Switch, you must select
the number of ports on the Compaq Server Console Switch through the Device Modify dialog box.

Modifying device types

1. From the Devices dialog box ("Accessing the Devices dialog box" on page 34), select the Port
number.
2. Click Modify. The Device Modify dialog box appears.

3. Select the number of ports supported by the cascaded Compaq Server Console Switch. If the
number of ports on the tiered switch is not listed, click Other and enter a port number between 4 and
24.
4. Click OK.
5. Repeat the previous steps for each port the user wants to assign a device type.
6. Choose one of the following options:
o Click OK in the Devices dialog box to save settings.
o Click X to exit, or press the Esc key to exit without saving settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the
Devices dialog box.

Accessing the Names dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Setup>Names. The Names
dialog box appears.
NOTE: If the server list has changed since it was last displayed, the mouse cursor turns into
an hourglass as the list automatically updates. No mouse or keyboard input is accepted until
the list update is complete.

Local port operation 35

Assigning server names
Use the Names dialog box ("Accessing the Names dialog box" on page 35) to identify individual servers or
serial devices by name rather than by port number. The Names list is always sorted by port order, and the
names are stored in the Interface Adapter. If you move the Interface Adapter or server to another switch
port, the console switch recognizes the names and configurations.

Assigning names to servers

1. From the Names dialog box ("Accessing the Names dialog box" on page 35), select the name or port
number and click Modify. The Name Modify dialog box appears.

2. In the New Name field, enter a name. Names can be 1 to 15 characters in length. Permitted
characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens.
3. Click OK to transfer the new name to the Names dialog box.
4. Repeat steps the previous steps for each server in the system.
5. Choose one of the following options:
o Click OK to save settings.
o Click X to exit, or press the Esc key to exit without saving settings.

Local port operation 36

 NOTE: Changes made in the Name Modify dialog box are not saved until you click OK in the
Names dialog box.

Managing console switch tasks using the OSD

You can manage the console switch system from the Commands dialog box with the OSD, including:
• Engaging Scan mode ("Activating Scan mode" on page 29) and Broadcast mode
• Managing user connections
• Running diagnostics
• Updating your firmware
Feature Purpose

Broadcast Enable Begins broadcasting to your servers. Configures a server list for broadcasting under
the Setup dialog box.
Scan Enable Begins scanning your servers. Sets up a list for scanning in the Setup dialog box.
IA Status Upgrades multiple interface adapters simultaneously.
Display Versions Displays version information for the console switch, and firmware information for
individual interface adapters. Enables you to upgrade individual interface adapter
firmware.
Run Diagnostics Validates the integrity of your system, including memory, firmware CRC,
communication interfaces, switch controllers, local and remote video, and interface
adapters.
Device Reset Resets local console PS2 devices
Log Out Logs you out of the OSD. If password protection is enabled, you must enter the
screen saver password to continue logging out of the OSD.

Accessing the Commands dialog box

From the Main dialog box ("Accessing the Main dialog box" on page 19), click Commands. The
Commands dialog box appears.

NOTE: The Log Out button is only active if a password is set. For more information on setting
a password, see Setting password protection (on page 30).

Local port operation 37

Running system diagnostics
Clicking Run Diagnostics ("Activating Run Diagnostics" on page 38) runs a command to check the
main board functions subsystems (memory, intra-board communications, console switch control, and the
video channels) for each system controller.
Test Description

Memory Test Reports the condition of the main board RAM. This indicator displays the results of
the memory tests performed at system reboot.
Firmware CRCs Validates the current firmware images stored in the system FLASH by comparing a
CRC value on each image and comparing those results to the expected values.
Comm Interfaces Verifies the intra-board communication subsystems are accessible and functional by
querying the communications controller and performing basic register level tests.
Switch Controller Verifies the switch matrix controller is accessible and functional by querying the
switch matrix controller and performing basic register level tests.
Local Video Verifies that all the video channel subsystems are accessible, functional, and
performing basic register level tests.
Online IAs Indicates the total number of currently connected and powered interface adapters.
Offline IAs Indicates the number of interface adapters that have been connected successfully in
the past and are powered down.

Suspect IAs Indicates the number of interface adapters that have been detected but are either
unavailable for connection or have dropped packets during the ping tests.

Activating Run Diagnostics

1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click Commands>Run
Diagnostics. A warning message appears indicating that all users will be disconnected.

2. Choose one of the following options:

o Click OK to begin. All users are disconnected, and the Diagnostics dialog box appears.

Local port operation 38

 o Click X or press the Esc key to exit the dialog box without running a diagnostic test.

3. As each test is finished, a pass or fail symbol appears.

A green circle indicates a passed test and a red X indicates a failed test. The test is complete when
the last test symbol displays.
4. (Optional) If you have any offline interface adapters, you can click Clear to remove them from the list.
5. (Optional) If you have any suspect interface adapters, you can click Display. The Suspect interface
adapter dialog box is appears. If there are no suspect interface adapters, the Display button does not
appear.

Device Reset
If your local PS/2 keyboard and mouse lock up, you can re-establish operation of these peripherals by
issuing a device reset. The device reset function resets the local PS/2 keyboard and mouse for the local
console.
1. From the Main dialog box, click Commands. The Commands dialog box appears.
2. Click Device Reset. A warning appears.

Displaying version information

The Versions dialog box ("Accessing the Version dialog box" on page 39) enables you to view the console
switch versions, as well as keyboard and mouse information for the currently selected server.

Accessing the Version dialog box

NOTE: Provide the application version number when communicating with Hewlett Packard
Enterprise customer service centers.

Local port operation 39

1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click
Commands>Versions. The Version dialog box appears. The top half of the box lists the firmware
application and subsystem versions in the console switch.

Local port operation 40

Upgrading the firmware

Upgrading the console switch firmware

1. Connect the serial cable to the serial port on the PC (must be running Microsoft® Windows®) and to
the serial port ("Console switch components" on page 11) on the rear panel of the console switch.
2. Go to the folder where the firmware files are saved and run the ApplianceUpDate.exe file.
NOTE: The .bin files must be in the same folder as the ApplianceUpDate.exe file.

3. Enter the COM port number being used to load the firmware.
4. Click Load. The update process begins.
The update process has three updates—Loading Application Firmware, Loading Graphics Chip, and
Loading System Data. You see a progress bar for each of those three updates. The firmware update
is not done until all updates have been loaded. When the firmware is updated, the following
message, indicating "Update Complete" appears.
5. Click Done.

Upgrading the interface adapter firmware

The Interface Adapter firmware can be loaded individually ("Loading interface adapter firmware
individually" on page 42), or upgraded simultaneously ("Upgrading interface adapter firmware
simultaneously" on page 41). The servers attached to the interface adapters must be powered on while
upgrading the firmware.

Upgrading interface adapter firmware simultaneously

1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click Commands>IA
Status. The IA Status dialog box appears.

Upgrading the firmware 41

 2. Select PS/2, USB, or Serial, and then click Upgrade. The IA Upgrade dialog box appears.

NOTE: You can configure automatic upgrades of all interface adapters connected to the
console switch by checking the Auto Upgrade box in the IA Status window.

3. Click OK to save settings.

4. Press the Esc key to return to the Main dialog box ("Accessing the Main dialog box" on page 19).
The OSD indicators appear yellow while the upgrade is in progress. The indicators change to red
and then to green when the upgrade is complete.
NOTE: Wait until the OSD indicators are displayed as green before continuing.

Loading interface adapter firmware individually

NOTE: This method of loading the interface adapter firmware will always overwrite the
current version of firmware in the interface adapter. Hewlett Packard Enterprise recommends
upgrading your interface adapters simultaneously ("Upgrading interface adapter firmware
simultaneously" on page 41), which only upgrades interface adapters needing a new version of
firmware.
1. From the Main dialog box ("Accessing the Main dialog box" on page 19), click Commands>Display
Versions. The Version dialog box appears.

Upgrading the firmware 42

 2. Click IA. The IA Selection dialog box appears.

3. Select the individual interface adapter, and click Version. The IA Version dialog box appears.

4. Click Load Firmware.

Decommissioning an interface adapter

IMPORTANT: Decommissioning an interface adapter restores the factory defaults, removing
any assigned server names and resetting any other configurations, while leaving the EID
unchanged. After decommissioning an interface adapter, reboot the server connected to the
interface adapter before using it again.
1. Access the Commands window. For more information, see Accessing the Main dialog box (on page
19).
2. Click Display Version. The Version window appears.
3. Click IA. The IA Selection window appears.
4. Select a server that is connected to the rack console switch with an interface adapter.
5. Click Decommission.
6. Click OK.

Upgrading the firmware 43

7. To close the Target Selection window, click X or press the Esc key.

Upgrading the firmware 44

Troubleshooting

Connection length requirements

The console switch offers optimum video performance when the distance between the server and console
switch is 15 m (50 ft) or less (1280 x 1024 at 75 Hz). The system is capable of operation at distances up to
30 m (100 ft) at reduced video resolutions (800 x 640 at 60 Hz, worst case).
Distance 1280 x 1024 1024 x 768 800 x 640
15.24 m (50 ft) X X X
22.86 m (75 ft) — — X
30.48 m (100 ft) — — X

Troubleshooting table
Problem Solution

The local user cannot view the OSD copyright • Be sure that the power source is valid.
notice. • Be sure that the cables are connected properly.
The OSD copyright notice is distorted.
• Be sure that the monitor is valid.
The local user cannot view the OSD flag. Preview the preferences in the OSD to determine if the
local port display has been disabled or set to time out. If the
preferences are set to not display the OSD flag or to have
the flag time out, then the OSD flag does not appear.
The local user cannot activate or view the OSD, Be sure that the local port keyboard is connected properly
and the OSD flag disappears. and that the keyboard is valid.
The OSD is distorted or not readable on the local Be sure that the monitor supports the refresh rate to which
port video display. target server is set.
The activity indicator light ("Console switch • Be sure that the console switch is powered on and that
components" on page 11) does not display when the power source is valid.
the console switch is powered on. • Be sure that the cables are connected properly
The system does not recognize the IP Console All IP Console Switches must be upgraded with firmware
Switch. version 3.0.0 or later.
The console switch system is inaccessible Call the Hewlett Packard Enterprise Customer Support
because the password is lost. Center ("Accessing Hewlett Packard Enterprise Support"
on page 47).
Video displays are all green or red. • Check the UTP CAT5 cable for breaks or bad crimps.
• Check the VGA connection for bent pins.
The screen saver does not turn on. Be sure to click OK to confirm the screen saver selection.
Click X or press the Esc key to cancel the command.

Troubleshooting 45
Problem Solution

When connecting a serial interface adapter to a • Use the "printenv" command to show the TERM
server running Linux Red Hat or SLES, the assigned under Linux. It can be matched appropriately
numeric keypad keys on a PC keyboard do not with other termcap entries by editing the profile or
map to VT100 emulation under the Linux shell. setting the TERM = "ansi". For PC keyboards, ANSI is
Using the numeric keypad with the vi text editor the most compatible emulation.
causes function characters to appear instead of • Edit you /etc/inittab as:
numbers. s0:2345:respawn:sbin/agetty -h ttyS0 115200,
9600 ansi
Where ttyS0 is the serial device name where the serial
interface adapter is connected. Then as a shell prompt,
enter init q, or reboot the system.
The video resolution is distorted. For more information, see the Connection Length Table
("Connection length requirements" on page 45).

Troubleshooting 46
Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
(http://www.hpe.com/assistance).
• To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website (http://www.hpe.com/support/hpesc).

Information to collect
• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components

Accessing updates
• Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update
method.
• To download product updates, go to either of the following:
o Hewlett Packard Enterprise Support Center Get connected with updates page
(http://www.hpe.com/support/e-updates)
o Software Depot website (http://www.hpe.com/support/softwaredepot)
• To view and update your entitlements, and to link your contracts and warranties with your profile, go
to the Hewlett Packard Enterprise Support Center More Information on Access to Support
Materials page (http://www.hpe.com/support/AccessToSupportMaterials).
IMPORTANT: Access to some updates might require product entitlement when accessed
through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up
with relevant entitlements.

Websites
• Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs)
• Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc)
• Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance)

Support and other resources 47

 • Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates)
• Software Depot (http://www.hpe.com/support/softwaredepot)
• Customer Self Repair (http://www.hpe.com/support/selfrepair)
• Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs)
• Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs)
• Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
(http://www.hpe.com/storage/spock)
• Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers)

Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
For more information and device support details, go to the Insight Remote Support website
(http://www.hpe.com/info/insightremotesupport/docs).

Support and other resources 48

Warranty and regulatory information

Warranty information
HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties)
HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties)
HPE Storage Products (http://www.hpe.com/support/Storage-Warranties)
HPE Networking Products (http://www.hpe.com/support/Networking-Warranties)

Regulatory information
Safety and regulatory compliance
For important safety, environmental, and regulatory information, see Safety and Compliance Information
for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise
website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

Belarus Kazakhstan Russia marking

Manufacturer and Local Representative Information

Manufacturer information:
Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.
Local representative information Russian:
• Russia:

• Belarus:

• Kazakhstan:

Local representative information Kazakh:

Warranty and regulatory information 49

 • Russia:

• Belarus:

• Kazakhstan:

Manufacturing date:
The manufacturing date is defined by the serial number.
CCSYWWZZZZ (serial number format for this product)
Valid date formats include:
• YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting
point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated
by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
• YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and
38 for the week of September 9.

Turkey RoHS material content declaration

Ukraine RoHS material content declaration

Warranty and regulatory information 50

Acronyms and abbreviations

CRC
cyclic redundant checks

EID
electronic identification number

IA
interface adapter

KVM
keyboard, video, and mouse

OSD
on-screen display

SLES
SUSE Linux Enterprise Server

USB
universal serial bus

UTP
unshielded twisted pair

VDC
voltage direct-current

Acronyms and abbreviations 51

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
(mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part
number, edition, and publication date located on the front cover of the document. For online help content,
include the product name, product version, help edition, and publication date located on the legal notices
page.

Documentation feedback 52
Index

console switch, managing tasks using OSD 37

A console switch, resetting a password 31
console switches, cascading 16, 18
accessing the Broadcast dialog box 26 contact information 47
accessing the Devices dialog box 34 contacting Hewlett Packard Enterprise 47
accessing the Flag dialog box 25
accessing the keyboard dialog box 33 D
accessing the Main dialog box 19
accessing the Menu dialog box 24 deactivating Scan mode 29
accessing the Names dialog box 35 deactivating the screen saver 32
accessing the Scan dialog box 28 Declaration of Conformity 49, 50
accessing the Security dialog box 29 decommissioning an interface adapter 43
accessing the Setup dialog box 23 Device Reset 39
accessing the Switch dialog box 32 device types, assigning 34
accessing the Version dialog box 39 display behavior, changing 24
Accessing updates 47 displaying version information 39
activating Run Diagnostics 38 disposal, battery 49
activating Scan mode 29
activating screen saver mode without password E
protection 31
adding servers, scan list 28 EuroAsian Economic Commission 49
assigning device types 34 European Union notice 49
assigning server names 36 exiting Screen Saver mode 31
authorized reseller 47
F
B Federal Communications Commission (FCC)
battery replacement notice 49 notice 49
battery warranty 49 firmware, loading interface adapter individually 42
before you contact Hewlett Packard Enterprise 47
Belarus Kazakhstan Russia marking 49 G
Broadcast dialog box 26, 27
GS gloss declaration 49
broadcasting 27
BSMI notice 49
H
C help resources 47
Hewlett Packard Enterprise contact information 47
Canadian notice 49
Hewlett Packard Enterprise Support 47
cantilever mount 7
Hewlett Packard Enterprise Technical Support 47
cascading console switches 16, 18
Hewlett Packard Enterprise, contacting 47
changing the display behavior 23
HPE IP Console Switch 16
changing the keyboard language 33
HPE Technical Support 47
changing the password 30
HPE Website 47
changing the USB keyboard language 33
compatible console switch models 16
compliance 49 I
components 11 Information to collect 47
configuring soft switching 21 installation checklist 6
configuring the interface adapter 14 installation, cantilever mount 8
configuring the Switch and Share modes 32 installation, side mount 9
connection length 45 installation, standard-mount 7
console switch, connecting 12 installing a PS/2 or USB interface adapter 14

Index 53
interface adapter configuration 14 resetting devices 39
interface adapter firmware, loading 42 resources 47
interface adapter firmware, upgrading 41 RoHS 50
interface adapter, decommissioning 43 routine tasks, managing for servers 23
interface adapter, installing 14 running system diagnostics 38

J S
Japanese notice 49 safety and regulatory compliance 49
safety considerations 49
K safety information 49
Scan dialog box 27, 28, 29
keyboard language, changing 33 scan list, adding servers 28
kit contents 6 Scan mode, activating 29
Scan mode, deactivating 29
L scan pattern, setting up 27
screen delay time 24
limited warranty 49
screen saver mode, activating without password
load protection guarantee 49
protection 31
loading interface adapter firmware 42
Screen Saver mode, exiting 31
local port operation 19
screen saver, deactivating 32
logging in to the HPE KVM Server Console Switch
Security dialog box 30, 31, 32
G2 30
selecting the display order of servers 24
selecting the keyboard language 33
M series number 49
managing routine tasks for servers 23 server names 36
managing server tasks 37 server status 20
Menu dialog box 23, 24 server, soft switching 21
modes, Switch and Share 32 servers, viewing 20
modifications, FCC notice 49 setting local console switch security 30, 31, 32
setting password protection 30
setting the OSD interface language 33
N setting the Switch and Share modes 32
Names dialog box 36 setting up a scan pattern 27
Share mode 32
O side-mount 9
soft switching 21
OSD, managing server tasks 37 standard-mount (1U) 7
OSD, navigation keys 22 support 47
OSD, selecting and setting the hot key command 24 support and other resources 47
OSD, setting the interface language 33 Switch mode 32
overview of installation process 6 system diagnostics 38

P T
password protecting the console switch 30 Taiwan battery recycling notice 49
password, changing 30 technical support 47
Port column, viewing 20 telephone numbers 47
troubleshooting 45
R Turkey RoHS material content declaration 50
rack mounting, console switch 6
regulatory compliance identification numbers 45, 49 U
regulatory compliance information 49 Ukraine notice 50
regulatory compliance notices 49, 50 Ukraine RoHS material content declaration 50
regulatory information 49
removing servers, scan list 28 V
required items not included 6
required tools 6 versions, displaying 39

Index 54
viewing, port column 20
viewing, server status 20

W
warranty 49
warranty information 49
website, Hewlett Packard Enterprise 47

Index 55