Gottigunta Gnana Prakash
+ 919391288112
gnanagottiganti1516@gmail.com
Career Objective:
To succeed in an environment of growth and excellence and earn
a job which provides me a job satisfaction and self-development and
help me achieve as well as Organization goals.
Academic Qualification:
• I have completed B. Tech in the stream of ECE in MJRA college of
Engineering and Technology with 72.95% (2023).
• I have Completed my Intermediate (MPC), Sri Sai Dwaraka
Junior College 9.0%(2019).
• I have completed my SSC in ZPHS Yerravaripalem with 8.0 (2017).
Business Skills :
• Communication Skills:
• Verbal Communication: Ability to clearly convey information and
persuade customers.
• Written Communication: Proficiency in crafting compelling emails
and reports.
• Knowledge On sales & marketing
Customer Service Skills:
• Strong communication skills to interact effectively with customers.
• Proven ability to resolve customer issues promptly and efficiently.
• Experience in handling customer complaints and ensuring satisfaction.
• Ability to empathize with customers and provide personalized service.
• Proficiency in maintaining a positive attitude and calm demeanor under
pressure.
Problem Resolution:
• Identifying customer concerns and addressing them effectively.
• Using critical thinking to find solutions that meet both company and
customer needs.
• Following up to ensure customer issues are fully resolved.
Team Collaboration:
• Demonstrated ability to work collaboratively in cross-functional
teams.
• Contributed to team projects by sharing ideas and resources.
• Fostered a positive team environment through open communication
and mutual respect.
• Supported team members to achieve collective objectives.
• Collaborated with colleagues to solve problems and address
challenges.
Declaration: I hereby declare that the information provided above is correct to
the best of my Knowledge and belief.
PLACE: SIGNATURE:
Hyderabad. G.Gnana Prakash