 Business Analyst with 6+ years of extensive experience in Domains such as Healthcare, and

Finance and Telecom.

 Strong Knowledge and hands on experience with SDLC methodologies like Agile/scrum and
Waterfall.
 Excellent understanding of Business Requirements Gathering, Evaluating Database Sources,
Translating Requirements into Specification/ Functional and Technical Documents.
 Design and review of various documents including the Software Requirement Specifications,
including USE Cases, Business requirements document, Use Case Specifications, Functional
Requirement Document, Functional Specifications Document, Systems Design Specification,
Requirement Traceability Matrix and testing documents.
 Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Visio and Project
Management Software), and Atlassian (JIRA, and Confluence).
 Experience attending and collaborating on the conduction of SCRUM ceremonies: Sprint
Planning, Sprint Review, Daily Stand-Up Meeting and Retrospective Meetings.
 Expert in doing Use Cases, creating Activity diagrams, Context diagrams with UML using
modeling tools such as MS Visio.
 Conducted Joint application development sessions with relevant Subject Matter Experts and
documented reports, implementation requirements, project status reports, oral presentations,
emails, etc.
 Managed and tracked requirements of the Application Life-Cycle using HP ALM.
 Experience with Data analysis and SQL querying with database integrations, and strong
knowledge of SQL and SQL scripts.
 Experience in the documentation of system and business requirements and specifications, design,
and development of use and test-case scenarios and root-cause analysis, GAP analysis, developing
test plans, conducting user acceptance testing, training, and implementing new processes and
technology.
 Working expertise in Software Development Life cycle, Software Development Methodologies
including Rational Unified Process, Waterfall, and Agile.
 Extensive knowledge and working experience in converting business requirements into UML
diagrams using Rational Rose and MS Visio and also managing and tracking those requirements.
 Experience in developing and imparting pre and post implementation training, conducting GAP
Analysis, User Acceptance Testing, SWOT Analysis and ROI analysis.

Technical Profile

Operating System: Advanced Windows, Android, iOS, Mac.

Tools: MS Office, Visual Source Safe, Shared Point, People Soft, TFS, BOX
Methodologies: Agile SCRUM, SDLC, Jira, Waterfall, Rational Unified
Process, JAD, Safe Scrum.
Packages: MS Office, MS Project, MS Reporting Services, Oracle.
Databases: Oracle, MS SQL Server, MS Access, SQL.

Work History
2023-04 - Healthcare Business Analyst
Current Encompass Healthcare, Dallas, TX

As a Business Analyst at Encompass, I handle the organization's encounter

data to ensure smooth day-to-day operations. Maintaining escalated
concerns in a consolidated system for documentation in order to increase
productivity and efficiency. Edifice management and optimization.
Responsible for preserving any front-end errors in buildings.
 Involved in gathering business requirements, design and development for
the BPA, EPSDT, EDMS, EDI, Claims, Financials, Recipient, Prior
Authorization and Managed Care modules.
 All healthcare clinical reporting data and standards, including ICD, CPT,
LOINC, and HIPPA standards, were used while integrating with HL7.
 Created, assigned, and maintained tickets in JIRA for bugs and defects.
 Ability to analyze engineering product support issues described within a
bug-tracking system (JIRA) and provide guidance to other Client Services
members in an advisory capacity, focusing on the quick resolution of the
production issue and using this as a training opportunity for other team
members.
 Ensured all artifacts compiled with HIPAA 5010 policies and guidelines,
also Worked on EDI transactions.
 Worked with the business/functional unit to assist in the development,
documentation, and analysis of functional and technical requirements
within FACETS.
 Responsible for gap analysis in changing old MMIS and Involved in
testing new MMIS. Also, accountable for Medicaid Claims
Resolution/Reimbursement for peach state health plan using MMIS.
 Involved in forward mapping from ICD 9 to ICD10 and backward
mapping from ICD10 to ICD9 using GEMs and incorporated that into a
Translator Tool.
 Assigned tasks among development team, monitored and tracked
progress of project following Agile methodology.
 Translated high level business / data requirements into Process,
Workflow, and Data Flow Diagrams using MS Visio towards facilitating
clear understanding of the business process.
 Performs detailed gap analysis between client requirements and base
system design, to identify areas for potential.
 Wrote PL/SQL statement and stored procedures in Oracle for extracting
as well as writing data.

2020-07 - 2023- Business System Analyst

03 TD Bank, Dallas, TX
The project required close collaboration with key stakeholders and business
users to gather needs and streamline business processes. Using an agile
methodology, I created a tailored way for gathering business requirements
while maintaining alignment with project scope and objectives.
 Conducted interviews with key business users to collect requirement and
business process information.
 Designed the business requirement collection approach based on the
project scope, Created Business Analysis using agile methodology.
 Worked as a part of scrum team, in an agile methodology with sprint
cycles, daily stand ups and story implementation. large cross functional
project and support teams.
 Implemented the project using the Waterfall Methodology to produce
artifacts in the different phases of the Software Development Life Cycle.
 Created project plans, style sheets and templates to analyze and estimate
feasibility, cost, time and general guidelines for project team.
 Facilitated Joint application development sessions with business users
and development teams to drive out detailed business requirements.
 Managed requirements based on securities like Equities, Fixed Income,
Backed Securities, and Asset Backed Securities.
 Personal accountability on all the major follow ups for payment allocation
via: Cash Receipts, Deposits and Payments, Funds Transfers, Remittance,
DD /Cheque Payments, online payments, Cash Balancing.
 Performed extensive data analysis using MS Excel and gap analysis.
 Stored and modified requirements in MS - Word. Documented business
requirements with wireframes and mockups to explain in detail the
business implications and impacts.
 Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams,
Dataflow Diagrams in MS Visio. Prepared functional requirements to
define the system rules by creating Use Cases, Interface design.
 Used SQL for querying and analysis purposes on various source tables
and conditions applied.
 Helped the testing team in creating the test plans and test scripts.
Assisted the users in UAT testing by providing test scenarios and test
data.