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0% found this document useful (0 votes)
52 views32 pages

Com ch8

Uploaded by

meowlasty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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COMMUNICATIONS MANUAL

CHAPTER 8
July 8, 2008

RADIO COMMUNICATIONS

8.0 INTRODUCTION............................................................................................................. 1

8.1 RADIO COMMUNICATIONS NETWORK................................................................. 1

8.2 RADIO PROCEDURES................................................................................................... 1

8.3 DISPATCHERS' OPERATING INSTRUCTIONS ...................................................... 4

8.4 MOBILE UNIT OPERATORS' INSTRUCTIONS....................................................... 5

8.5 RADIO CODE SIGNALS ................................................................................................ 6

8.6 URGENT RADIO MESSAGES .................................................................................... 23

8.7 GENERAL DUTIES OF DISPATCHERS ................................................................. 234

8.8 CITYWIDE DISPATCHER'S DUTIES AND RESPONSIBILITIES....................... 24

8.9 BOROUGH RADIO DISPATCHER'S DUTIES AND RESPONSIBILITIES....... 245

8.10 HOUSEWATCH RADIO SET ...................................................................................... 27

8.11 OFFICERS' DUTIES AND RESPONSIBILITIES ..................................................... 27

8.12 CHIEF OFFICERS' DUTIES AND RESPONSIBILITIES........................................ 28

8.13 MARINE COMPANY OFFICERS' DUTIES AND RESPONSIBILITIES.............. 29

8.14 RADIO EQUIPMENT DEFECTS ................................................................................ 30


COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

8.0 INTRODUCTION

The Department radio facilities consist of various radio systems and portable Handi-
Talkies. In this chapter the Department's radio systems are described, and the procedures,
operating instructions, and code signals involved in radio use are presented. In addition,
the duties and responsibilities of dispatchers and uniformed members involved in radio
communications are specified.

8.1 RADIO COMMUNICATIONS NETWORK

8.1.1 The Fire Department radio is only to be used for official communications by
authorized persons and in accordance with Federal Communications Commission
regulations and the provisions of this Manual.

8.1.2 The objective of the radio system is to insure the rapid, accurate exchange of
information between the dispatcher and mobile units.

8.1.3 The FM radio system includes base transmitters, base stations, control consoles,
fixed receivers, two-way mobile units and Field Communications Units.
It comprises five separate radio networks, four controlled from each Borough
communications office and one Citywide network.

CHANNEL NETWORK CALL LETTERS

1 Citywide KEB 523 (controlled from Manhattan)


2 Queens KEB 526
3 Brooklyn KYE 990
4 Manhattan KEB 524
5 Bronx KEB 962
5 Staten Island KEB 527

8.1.4 Operators of radio-equipped vehicles must maintain contact with the appropriate
Borough dispatcher at all times. Only one conversation may be conducted on
each network at any one time.

8.2 RADIO PROCEDURES

8.2.1 Dispatchers are responsible for maintaining discipline on the air and determining
message priority. Dispatcher orders must receive prompt compliance.

8.2.2 Radio conversation should be brief and concise. All unnecessary repetition and
pleasantries should be avoided. Lengthy messages should be transmitted by
telephone. Radio users are to be courteous, but expressions of courtesy should be
avoided in the interest of brevity. Indecent and profane language are prohibited.

8-1
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

8.2.3 Radio announcements by members and dispatchers indicating the address and
location of fire and emergency operations should be specific, and include the
nearest intersecting street or avenue.

8.2.4 Use a normal conversational tone when transmitting radio messages. Numbers,
including identities of units, alarm boxes, street locations, and Department
automobiles shall be transmitted digit-by-digit. The only exception is for radio
code signals.

EXAMPLE: Car one-oh, Engine three-one-oh, box one-oh-nine-oh.


If a unit is relocated, give its original identity first, followed by the
words "acting" and the appropriate branch of service and unit
number.
EXAMPLE: "Ladder 9 acting Ladder 2"

8.2.5 The name or unit number of a member with a minor injury may be transmitted
over the Department radio after requesting "Mixer off."

8.2.6 Signal 10-45 shall not be used to indicate a fatality or injury to an on-duty
member. In lieu, initial notification of a fatality or serious injury to an on-duty
member shall be made to the dispatcher via a "Mixer off" message.
(This notification shall not include the name or unit number of the fatally or seriously
injured member and shall be followed immediately by a telephone notification with
full particulars). As soon as possible thereafter, particulars shall also be telephoned
to the Fire Department Operation Center.

8.2.7 The preliminary "TEN" is used in all cases as an audible, attention focusing
signal. The coded signals shall always be enunciated as whole numbers.

EXAMPLE: "10-18" – Ten-Eighteen


"10 75" – Ten Seventy-Five

Each transmission requiring a reply must conclude with the letter "K." The "K"
means: "This is the end of my message to you and a response is necessary. Go
ahead, transmit."
Enunciate the "K" as a letter in the alphabet.

8-2
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

8.2.8 The following alphabet code is used to ensure accuracy and to expedite radio
communications:

A ADAM J JOHN S SAM


B BOY K KING T TOM
C CHARLES L LINCOLN U UNION
D DAVID M MARY V VICTOR
E EDWARD N NORA W WILLIAM
F FRANK O OCEAN X X-RAY
G GEORGE P PAUL Y YOUNG
H HENRY Q QUEEN Z ZEBRA
I IDA R ROBERT
EXAMPLE: Fire reported in apartment 3 Boy.

8.2.9 Key words and phrases have been developed to achieve brevity and standard phraseology.

KEY WORD OR PHRASE MEANING

Urgent: All radio traffic shall cease. An urgent message is to be transmitted.


Carrier On: This is used for test purposes only. The carrier of this transmitter
will be on the air for the next ten seconds. After saying "Carrier on,"
the operator shall press the transmitter button for the next ten
seconds without speaking. Radio mechanics use these code words to
request base stations or mobile units to place "Carrier on" for
frequency tests.
Correction: "An error has been made: correct message is..."
Mixer Off: "Mixer off" messages can only be transmitted by mobile units. For
reasons of security or discretion, the Radio Dispatcher will ensure
that the mobile unit's transmissions, following this announcement,
will not be put on the air. Since information transmitted from the
scene of an incident may be critical to all concerned, the Radio
Dispatcher shall not switch the "Mixer off", unless specifically
requested to do so by the unit transmitting the message. If in the
dispatcher's experience, he or she believes the mixer should be off
for confidentiality purposes, the unit transmitting the message shall
be asked if the mixer should be switched off. The Radio Dispatcher
shall switch the "Mixer off" if the names and/or units of injured
members are being received, and/or information associated with the
transmission of a 10-41 is being received.
Stand by "A message requiring recording in writing follows. "
to write:
That is "The message-just transmitted is incorrect. "
wrong: "Correct message is.... "

Rev. 10/12/10
8-3
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

8.3 DISPATCHERS' OPERATING INSTRUCTIONS

8.3.1 Radio consoles and related equipment shall be operated in accordance with
instructions issued to dispatchers.
Radio consoles are operated so that both sides of all two-way conversations are
broadcast, except where the need for security or better operating conditions exists.
In such cases the dispatcher announces, "Mixer off." If the calling party requests
"Mixer off", the dispatcher complies by placing mixer in "Off" position and
announces, "Mixer now off."

8.3.2 If radio traffic becomes congested, the dispatcher may sound a tone dash attention
signal to designate the unit that is to transmit. The dispatcher uses the same signal
when the unit called does not answer promptly. Alerted by the tone dash, mobile
unit operators are guided by the dispatcher's transmission.

8.3.3 When required, alarms shall be announced twice over the Borough network
approximately 75 seconds after the initial alarm transmission.

8.3.4 When one or more units are in service on the air and are assigned to respond to an
alarm, the dispatcher immediately selects and notifies the unit or units to respond.
This notification must be promptly acknowledged.
Units shall not respond unless directed by dispatcher.

EXAMPLE:
Dispatcher (D) "Attention Engine 6, Engine 10, Battalion 2. Respond to
Manhattan, Box 125, South Street and Robert F. Wagner
Place. Engine 6, acknowledge, K."

Mobile unit (M) "Engine 6, 10-4."


D "Engine 10, acknowledge, K."
M "Engine 10, 10-4. "
D "Battalion 2, K. "
M "Battalion 2, 10-4. "
D "Manhattan Box 125, South Street and Robert F.
Wagner Place; Dispatcher Number 000; Time 00:00."
Strict adherence to this method of notification is required.

8.3.5 Responsibility for the selection and notification of units rests with the dispatcher.
This selection is based on unit status. Units shall maintain a current status via
MDT, AT/SP, or PC/ATS. A unit with a non-operable MDT must maintain current
status with the dispatcher using the Department radio. When in quarters, a unit
with a non-operable AT/SP or PC/ATS must maintain current status with the
dispatcher though the use of the Department telephone.

8.3.6 During periods of unusual fire traffic, units en route to an alarm may be redirected
by the dispatcher to another alarm except when the original alarm assignment
specifies that a "full assignment" shall respond at all times. Whenever units are
redirected, Chief Officers must be notified.

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July 8, 2008 CHAPTER 8

8.3.7 Upon receipt of an Officer's preliminary report that one Engine company and one
Ladder company are operating, and no companies are standing fast, the balance of the
responding companies shall be considered in service. Companies reported standing
fast are not to be considered in service until the Incident Commander reports their
release.

8.4 MOBILE UNIT OPERATORS' INSTRUCTIONS

8.4.1 Members shall familiarize themselves with the operation and care of radio units
providing communications service to apparatus and vehicles.

8.4.2 To accomplish proper transmission, hold the handset in conventional manner and,
when no other communication is in progress, press the button on the handset and
announce: "Name of unit (number) to (Borough)". The handset button must be
released after each transmission to receive acknowledgment.
When acknowledgment is received, press the handset button at once and transmit
your message. When the message is completed, release the handset button to receive
a reply. Your call will be considered terminated when the dispatcher acknowledges
receipt of message and concludes with "Dispatcher Number 000, Time 00:00."

8.4.3 In the event a first call is not acknowledged within 30 seconds, press the handset
button and repeat the call. Do not make more than three attempts to contact the
dispatcher. If the third call is not acknowledged, assume the radio is inoperative
and transmit your message from another mobile unit. If no radio response is
received after three attempts have been made from another mobile unit, or there are
indications of a problem with the borough radio frequency (dead air), the member
operating the radio shall switch to the citywide frequency and advise the citywide
radio dispatcher of the difficulty being encountered on that borough frequency.
Upon receipt of this message, the citywide radio dispatcher shall verify the
operability of that borough frequency and advise the unit accordingly. If the
member is unable to communicate with the citywide dispatcher by radio, contact
the borough or citywide dispatcher via telephone.

8.4.4 Radio contact with the dispatcher shall be maintained by mobile unit operators while
10-8, while responding to, operating at, and returning from alarms; and at all other
times while in service on the air. Facilities for recording information shall be kept
available.
While responding to an alarm, careful attention shall be paid to transmissions and
orders relative to that alarm in case special orders are given.
To maintain contact with the dispatcher while 10-8 and all members are outside
the apparatus, the Public Address (PA) element of the apparatus radio can be
utilized. This may occur while units are on MUD, AFID or other times when it is
necessary for all members to be outside the apparatus. When utilizing the
apparatus PA to monitor the Department Radio, units must pay particular
attention to their immediate surroundings and exercise discretion, especially when
in the vicinity of hospitals, churches, schools and residential areas. When
multiple units are 10-8 and engaged at the same location, the officer in command
must designate one unit as the radio contact for all units.
8-5
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

8.4.5 Handie-Talkies and cell phones shall not be used within 150 feet of vehicles
transporting explosives, explosive magazines, or areas where blasting operations
are in progress. Apparatus, Post and Marine radios shall not be operated within
300 feet of such areas. Officers of all units shall familiarize themselves with
locations where explosives are being transported, stored, or used within their
administrative district and response areas.
Units responding to emergencies for reported explosive devices shall follow the
distance guidelines stated above. In addition, Handie-Talkies shall not be operated
in a building in which police personnel are searching for an explosive device.

8.4.6 Apparatus radios are protected from the occurrence of a "stuck button". If the
transmitting button on the apparatus radio is depressed for longer than one minute,
an audible signal will alert the user that the transmission has been automatically
interrupted. To transmit a lengthy message, it is necessary to release and re-
depress the transmitting button at intervals of one minute or less.

8.5 RADIO CODE SIGNALS

Radio code signals may be transmitted without sub-codes unless the statement "(Code
Required)" appears.
All preliminary reports, or requests for additional assistance, must include the rank, name,
and unit of the Officer.
10-1 Call your Quarters or Other Unit
A unit is to call its quarters or other unit by telephone.

10-2 Return to Quarters


A unit is to return to quarters.

10-3 Call Dispatcher by Telephone


A unit is to telephone the dispatcher.

10-4 Acknowledgment
The message has been received, understood, and will be complied with.

10-5 Repeat Message


The message was not understood and should be repeated.

10-6 Stand By
A short pause in transmission will follow.

10-7 Verify Address/Location


The verification of an address or location is requested. Verification request shall be
specific in nature, e.g., "10-7, Box 9999, Address does not exist".

8-6 Rev. 11/21/11


COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

10-8 In-Service by Radio


A unit leaving the scene of an incident where it had either operated or stood fast is
on the air and available. This signal is also used when the AT/SP or PC/ATS is not
in service and a unit is leaving quarters. This signal is not used when unit is
leaving quarters for non-emergency response.
Code 1: Used only by a Division or Battalion to indicate it is in-service by
radio when leaving a quarters other than its own at which it had
been off the air and to which its alarms had been routed.
Code 2: Used by any unit to indicate it is on the air outside its response area.
When the unit returns to its response area, the dispatcher must be
notified again using 10-8.

10-9 Off the Air


A unit will be out of radio contact. (State the reason: entering tunnel; visiting
quarters; at a fire or emergency, etc.). A 10-8 is to be transmitted, with code if
necessary, when radio contact is re-established.

10-10 Unit Location


A request is made for a unit's location. The unit is to acknowledge by giving its
present location.

10-11 Radio Test Count


A unit is to count from one to eleven for test purposes.

10-12 Preliminary Report


A request by a Chief Officer or dispatcher for a preliminary report by the first
arriving unit. The dispatcher shall relay the report to responding units.

10-14 Roster Staffed Engine Company


When an engine company staffed with an Officer and four Firefighters is assigned
to a structural response, the Firefighter on housewatch, if unit is in quarters, shall
acknowledge receipt of the alarm via the 10-14 button at the AT/SP or PC/ATS.

10-18 Return all Units, except 1 Engine AND 1 Ladder


Transmitted for a fire or emergency, when in the judgment of the Incident
Commander, conditions indicate that 1 Engine AND 1 Ladder Company are
required. No further assistance is necessary.
If the required unit(s) has not arrived, the dispatcher shall be notified to have the
required unit(s) continue responding to the location. Other responding units shall
return to quarters or previous activity.
The Battalion Chief need not continue to the scene after a 10-18 has been
transmitted unless deemed necessary. This decision must be based, in part, on the
experience level of the Officer transmitting the signal.
Battalion Chiefs are to notify the dispatcher that they are 10-8 when not continuing
in on a 10-18.

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COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

10-19 Return All Units, Except 1 Engine OR 1 Ladder


Transmitted for a fire or emergency, when in the judgment of the Incident
Commander, conditions indicate that 1 Engine OR 1 Ladder Company is required.
No further assistance is necessary.
If the required unit has not arrived, the dispatcher shall be notified to have that unit
continue responding to the location. Other responding units shall return to quarters
or previous activity.
The Battalion Chief need not continue to the scene after a 10-19 has been
transmitted unless deemed necessary. This decision must be based, in part, on the
experience level of the Officer transmitting the signal. Battalion Chiefs are to
notify the dispatcher that they are 10-8 when not continuing in on a 10-19.

10-20 Proceed at Reduced Speed


Responding units are to proceed at reduced speed. No warning devices are to be
used and all traffic regulations are to be observed.

10-21 Brush Fire


A fire in grass, brush etc.

10-22 Outside Rubbish Fire


A fire in outside rubbish that has not extended to a building.

10-23 Abandoned/Derelict Vehicle Fire (ADV)


A fire in a vehicle that has no value other than salvage and no owner can be
located.

10-24 Auto Fire


A fire in a vehicle with plates or in any vehicle having a value greater than that of
salvage.

10-25 Manhole or Transformer Fire or Emergency


Any type of manhole or transformer fire or emergency.
Without Code: Situation other than as described in Codes 1, 2, 3, or 4.
Code 1: Fire has extended from a manhole, conduit, or transformer into a
building.
Code 2: Fire has blown one or more manhole covers, or smoke is issuing
from a manhole under pressure.
Code 3: Smoke is seeping from a manhole.
Code 4: Fire or smoke condition from a transformer at any location.
i.e., pole, vault, room, etc.
Note: Utility Company will dispatch an emergency crew immediately
upon receipt of a Code 1 or Code 4 signal.
8-8
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

10-26 Food on Stove


Food on the stove or other form of cooking carelessness.

10-27 Compactor or Incinerator Fire


Fire has not extended from compactor or shaft.

10-28 Subway or Railroad System - Fire, Emergency (non-medical) or Smoke Condition


Code 1: Structural fire
Code 2: Non-Structural fire (e.g. train fire, rubbish on the tracks, etc.)
Code 3: Emergency (non-medical)

10-31 Assist Civilian


All calls for assistance other than medical assignments, including a unit assigned to
protect EMS by diverting or blocking traffic at a highway incident, good intention
calls, calls handled by other agencies, any type of investigation, searches and
complaints, elevator emergencies, and lock-outs. Chapter 4 Section 1.3 of the New
York Fire Incident Reporting System (NYFIRS) lists incidents and situations codes.

10-32 Defective Oil Burner


Fire has not extended from the firebox.

10-33 Odor Condition


Code 1: Odor of smoke. A smoke condition caused by a nearby working fire
or fires such as barbecues, salamanders, etc.
Code 2: Any other type of odor.

10-34 Sprinkler System Emergency


Any type of sprinkler system emergency.
Code 1: Defective sprinkler device or system (defective alarm valve, broken
pipe, etc.)
Code 2: Unwarranted sprinkler alarm- Not defective (surge in pressure,
people working on the system, etc.)
Code 3: Sprinkler has been activated by heat source not associated with an
accidental fire

Rev. 08/17/10
8-9
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

10-35 Unwarranted or Unnecessary Alarm System Activation

Any alarm system activation that is unwarranted or unnecessary, excluding a


sprinkler system alarm (use 10-34 Code 1, 2 or 3) or an alarm system activation
resulting from a utility power fluctuation (use 10-40 Code 2).

No Code – Unwarranted alarm.


Alarm system activation caused by the defective condition of alarm device,
equipment or system. (e.g., low battery condition, alarm activations without a
known cause or when no condition is found warranting an emergency response).

Codes 1-4 - Unnecessary alarm.


Alarm device, equipment or system operating properly but unnecessarily
activated by lack of due care. DO NOT use this code when there is a fire or other
condition warranting an emergency response.
Code 1: Unnecessary alarm caused by alarm system testing or servicing.
Code 2: Unnecessary alarm caused by construction activities.
Code 3: Unnecessary alarm caused by ordinary household activities
(toast, steam, aerosol spray).
Code 4: Unnecessary alarm caused by other known cause.
(e.g., alarms resulting from cigarette smoking in unauthorized
areas). When this code is used, a NYFIRS report must be
completed setting forth the cause of the unnecessary alarm and
the relevant particulars.

Select appropriate code based on best information available, whether observed by


or reported to responding unit.
10-36 Vehicle Accident or Emergency
Code 1: Vehicle accident or emergency requiring washdown
Code 2: Vehicle accident, no injuries and no washdown
Code 3: Vehicle accident with injuries
Code 4: Vehicle accident, with or without injuries, with a trapped victim
requiring extrication
No Code: Vehicle emergency other than described above

Rev. 08/17/10

8-10
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July 8, 2008 CHAPTER 8

10-37 Medical Assignment Not Associated with Fire Operations


Code 1: Victim deceased.
Code 2: Victim/Patient is NOT breathing and requires resuscitation or may
be suffering from a serious, apparently life threatening injury or
illness.
Code 3: Victim/Patient IS breathing and suffering from a non-serious,
apparently not life threatening injury or illness.
Code 4: Medical assignment where the unit is 10-84, has no patient contact
and EMS is on-scene.
Note: Signal 10-45 with appropriate sub-code shall be transmitted in lieu
of signal 10-37 for thermal burn injuries which occur as a direct
result of heat from a flame.
The officer transmitting signal 10-45 for this type of burn injury
shall request the response of a Battalion Chief to the scene.
Where doubt exists as to which signal to transmit, a Battalion
Chief shall be requested to respond to the scene.

10-38 Carbon Monoxide Response


Any type of Carbon Monoxide Response
Code 1: Detector Activation: Carbon Monoxide Investigation (low battery,
defective detector, unwarranted alarm, etc.)
Code 2: Detector Activation: Carbon Monoxide Incident (CO Meter
Reading of 1-9ppm)
Code 3: Detector Activation: Carbon Monoxide Emergency (CO Meter
Reading of greater than 9ppm)
Code 4: No Detector Activation: Carbon Monoxide Incident or Emergency
(Specify) e.g.: no detector present in affected area, detector present
in affected area, but did not activate.

10-39 FD Standing By
FD Units standing by at interagency incident, e.g. standing by at a suspicious package.

8-11
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July 8, 2008 CHAPTER 8

10-40 Utility Emergency


Code 1: Gas Emergency (Gas main leak, Gas leak in structure, Defective
gas appliance, etc.)
Code 2: Electrical Emergency (Wires Down, Sparking Fixture, Short
Circuit, etc.)
Code 3: Water Condition - any type of water leak or flooding condition
Code 4: Steam Leak - any type of steam leak

10-41 Fire Marshal Investigation Required (Specify Code)


Code 1: Occupied Structure or Vehicle
A structure (commercial, residential, public), or vehicle (car, bus or
train) which is occupied at the time of the fire. This also includes a
vacant apartment in an occupied building, or a store with a dwelling
above, or an occupied detached garage, shed or similar structure.
Code 2: Unoccupied Structure
A structure (commercial, residential, public), normally occupied
which is unoccupied at the time of the fire.
Code 3: Unoccupied Vehicle
A vehicle, (car, bus or train) with or without plates, which is
unoccupied at the time of the fire.
Code 4: Vacant Structure, or Structures not intended for Dwelling Purposes.
Examples include, but are not limited to the following:
Vacant buildings, buildings under construction/demolition, detached
garages, sheds or similar structures.
Note: If any of the above are occupied at the time of the fire,
transmit Code 1.
The Incident Commander must notify the dispatcher by radio that the fire is suspicious
prior to leaving the scene. If, after leaving the scene, information becomes available
which indicate that the fire is suspicious, the Incident Commander shall
immediately notify the dispatcher and the Bureau of Fire Investigation, by
telephone, that the fire has been declared suspicious.

10-44 Request for Ambulance


A request for an ambulance response from the EMS Command. Specify the reason
and type (when possible).

Rev. 03/20/13
8-12
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July 8, 2008 CHAPTER 8

10-45 Civilian DOA or Serious Injury (Fire Related ONLY)


At the scene of fire operations, including vehicle fires, the signal 10-45 shall be
transmitted upon the discovery of any fatality or injured civilians as a result of the
fire operation. The Incident Commander shall then have this information
transmitted over the Department radio as soon as possible.
After the initial transmission(s) of signal 10-45, the Incident Commander shall, as
conditions allow, consult with the Medical Group Supervisor or Branch Director
as to the condition of the injured civilians removed from the fire area. The IC
shall also confirm that the number of patients and/or fatalities match the number
of 10-45s transmitted. Once the status and number of fatalities and patients has
been confirmed, the IC shall transmit the appropriate codes for each 10-45
transmitted, given to him/her by the Medical Group Supervisor or Branch Director.
The Bureau of EMS color tags their patients for treatment as follows:
Patient Condition Color Tag Code Transmission
Deceased Black Code 1
Life Threatening Injury Red/ Code 2
Non-Life Threatening Injury Orange/Yellow Code 3
Non-Serious Injury/Ambulatory Green Code 4
Notes:
Signal 10-45-Code 3 and 4 do not require the submission of a BF-19 as per ABC 3-86.
Signal 10-37 with any code shall not be used at any fire operation.
Other than to address any patient number discrepancies, the 10-45 shall not be
cancelled once it is transmitted.
Signal 10-45 shall not be used to indicate a fatality or injury to an on-duty
member. In lieu, initial notification of a fatality or serious injury to an on-duty
member shall be made to the dispatcher via a "Mixer off" message.
(This notification shall not include the name or unit number of the fatally or seriously
injured member and shall be followed immediately by a telephone notification with
full particulars). As soon as possible thereafter, particulars shall also be telephoned
to the Fire Department Operation Center.

10-47 Police Response


Police assistance is needed for crowd or traffic control, security, apprehension, etc.
The dispatcher shall be advised of the specific reason for the request.
10-48 Police Response for Harassment
Firefighters are being harmed and Police assistance is needed immediately.
10-51 Suspension of Outside Activities
Transmitted over Department radio, voice alarm, and teleprinter when outside
activities are suspended.
When conditions "that caused suspension of outside activities no longer exist, the
following message will be transmitted by Department radio, voice alarm and
teleprinter:
"All units resume outside activities forthwith."

8-13
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July 8, 2008 CHAPTER 8

10-60 Major Emergency Response


Major Emergency Incident e.g. collapse of a private dwelling, derailment of a
subway car.
The total response will be:
5 - Engine Companies
4 - Ladder Companies (3rd Ladder assigned as FAST Unit)
4 - Battalion Chiefs
 One Battalion Chief shall be designated Resources Unit Leader
 One Battalion Chief shall be designated Safety Officer
1 - Deputy Chief
1 - Rescue Task Force - which includes 1 Rescue Co., 1 Collapse Rescue,
1 Squad Co. w 2nd Piece, 1 SOC Support Ladder (When a Collapse Rescue is
transported by a SSL, no additional SSL is required) 1 Haz-Tac Officer and
1 Rescue Paramedic Unit.
1 - Additional Rescue Co.
1 - Rescue Battalion
1 - Safety Battalion
1 - Tactical Support Unit
1 - SOC Logistics Support Unit
1 - SOC Compressor Unit
1 - Con Edison Vacuum Truck
1 - Haz-Mat Battalion
1 - Haz-Mat Company #1
1 - Haz-Mat Technician Engine Company
1 - Communication Unit
1 - Field Communications Unit
1 - Recuperation and Care (RAC) Unit
1 - Public Information Officer
Note: Requests from the IC for additional resources above a 10-60 will require
the establishment of a Staging Area. An additional Battalion Chief will be
assigned and designated as the Staging Area Manager.

Rev. 09/18/15
8-14
COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

10-60 Code 1 / Major Emergency Response – Enhanced 2nd Alarm


Large Scale Major Emergency Response - Additional Technical Rescue
Resources Required
Note: Dispatcher shall transmit 2nd Alarm if not transmitted prior to the 10-60 Code
1.
The total response will be:
10-60 assignment plus:
5 - Additional Engine Companies
3 - Additional Ladder Companies
2 - Additional Battalion Chief’s –
 One Battalion Chief shall be designated as needed. (Ex. Sector Supervisor,
Street Coordination Manager, Strike Team Leader, etc.)
 One Battalion Chief shall be designated Staging Area Manager and a
Staging Area shall be established.
1 - Additional Deputy Chief
1 - Additional Rescue Task Force. (When the 2nd Rescue Task Force is assigned,
it will not include a Rescue Co. The additional Rescue previously assigned on
the 10-60 fulfills this requirement.)
1 - Air Recon Chief
1 - Satellite Unit
1 - SOC Dewatering Unit
1 - Mobile Command Center

In addition to EMS resources originally assigned on initial response, resources


assigned on a Signal 10-60, including Code 1 are:
1 - EMS Division Chief 1 - EMS Deputy Chief
2 - EMS Conditions Officers 1 - OMA Response Physician
1 - Haz-Tac Officer 1 - Logistical Support Unit (LSU)
1 - ALS Ambulance 2 - BLS Ambulances
1 - Rescue Paramedic Unit
1 - Major Emergency Response Vehicle (MERV)
1 - Mobile Respiratory Treatment Unit (MRTU)
Note: The IC may special call additional resources after transmitting Signal
10-60 or Signal 10-60 Code 1. Examples are:
 Individual Resources
 Victim Removal Group:
Defined as 3 Engines, 2 Ladders and 1 Battalion Chief, whose primary duty is
the removal of victims via skeds, stokes, etc. The IC may choose to utilize
these companies as individual resources.
 Additional Rescue Task Forces
 Additional Alarms
A second or higher alarm following the transmission of a 10-60 signal will
require only the balance of engines, ladders and chief officers needed to fulfill
the requirement for the multiple alarm.
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10-66 Missing, Lost, Trapped, or Seriously Injured Member and Additional


Resources are Required
Transmission of signal 10-66 will automatically cause the response of the
following:

The next higher full alarm assignment, and response of all of its associated
resources
2 Battalion Chiefs in addition to those assigned as part of the extra alarm:
 The first Battalion Chief shall be designated as the FAST Group Supervisor
 The second Battalion Chief shall be designated as the Firefighter Locator
Officer
Note: These positions may already be filled by on-scene Chief Officers, in which
case the IC may re-designate these additional BCs. Acting Battalion Chiefs shall
not be assigned to respond as a FAST Group Supervisor or FF Locator Officer.
1- Rescue Task Force (which includes 1 Rescue Co., 1 Collapse Rescue, 1 Squad Co.
w 2nd Piece, 1 SOC Support Ladder (When a Collapse Rescue is transported by a
SSL, no additional SSL is required) 1 Haz Tac Officer and 1 Rescue Paramedic Unit)
1 Additional FAST Unit
1 CFR Engine Company (additional, if one was previously assigned, i.e., 10-76
or 10-77)
1 Communications Unit
Public Information Officer, if not previously assigned

Additional EMS resources assigned on signal 10-66 include:


1- EMS Division Chief
2- EMS Deputy Chiefs
1- EMS Haz-Tac Officer
1- BLS Ambulance
1- ALS Ambulance
1- OMA Response Physician
If the next higher alarm transmitted is a 2nd alarm, an additional Battalion Chief
shall be assigned and designated as the Staging Area Manager and a Staging Area
shall be established.

Note: If there are indications that members are missing/lost/trapped/or seriously


injured as a result of a collapse, signal 10-60 must also be transmitted in addition
to signal 10-66.

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10-70 Water Supply Is Required


A notification that the first arriving engine does NOT have a positive water source.
This shall be an "urgent" message to the dispatcher from the unit transmitting the
signal. It will also require an "urgent" HT transmission to all units on the scene.
Examples of situations that would require a 10-70 include:
1. Dead or Frozen Hydrant
2. Unable to Access a Hydrant
3. Unable to Hookup to a Hydrant
4. Insufficient Hydrant Pressure
5. No Water/Insufficient Pressure at Standpipe Outlet
The second arriving engine will be designated the “Water Resource Unit” and
must be prepared to initiate water supply operations compatible with conditions
encountered at the scene. Their primary objective is to assist the first arriving
engine to obtain a positive water source. Options include:
 In-Line Pumping
 Water Relay
 Check standpipe system for open valves, broken pipe, check valves, etc.
When signal 10-70 is transmitted the Dispatcher shall:
 Announce over the borough frequency that signal 10-70 has been transmitted for
that box.
 Notify the second arriving engine that they are designated the "Water
Resource Unit."
 Notify the IC of the identity of the designated Water Resource Unit.
When a reliable and uninterrupted flow of water has been supplied to the nozzle
at the correct operating pressure, the IC shall notify all units on the scene and the
borough dispatcher.
10-75 Notification of a Fire or Emergency
A notification signal transmitted when, in the judgment of the Incident Commander,
conditions indicate a fire or emergency that requires a total response of the following
units:
4 - Engine companies 1 - RAC Unit
3 - Ladder companies (3rd Ladder assigned as FAST Unit)
2 - Battalion Chiefs 1 - Rescue company (if available)
1 - Deputy Chief 1 - Squad company (if available)
The Officer transmitting 10-75 shall also state if it is for a fire or emergency and
if a building is involved, state:
1. Location of fire - What floor?
2. Height of building - How many stories?
3. Type of building - What kind of occupancy?
Example:
10-84 10-75, Box 111, we have fire on the 5th floor of a six story tenement.
EMS resources assigned on a 10-75 include:
1 - Conditions Officer
1 - BLS ambulance 1 - ALS ambulance
Note: 10-75 transmitted for incidents below grade in facilities other than buildings
(e.g. subway, tunnels, terminals, etc.) shall require the response of a Communications Unit.

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10-76 Notification of a Fire in a High-Rise Building


A High-Rise Building includes all buildings 75 feet or more in height.
A notification signal transmitted when, in the judgment of the Incident
Commander, conditions indicate a fire in a high-rise commercial building requires
a total response of the following units:
4 - Engine companies
5 - Ladder companies (3rd Ladder assigned as FAST Unit)
4 - Battalion Chiefs 1 - Mask Service Unit (MSU)
1 - Deputy Chief 1 - Safety Operating Battalion
1 - Rescue company 1 - Rescue Operations Battalion
1 - Squad company 1 - Safety Officer (5th due Battalion Chief)
1 - CFR-D Engine company 1 - High-Rise Support Unit
1 - RAC Unit 1 - Tactical Support Unit (TSU)
1 - Communications Unit 1 - Public Information Officer
1 - Field Communications Unit (FCU)
1 - Lobby/Systems Control Unit

EMS resources assigned on a 10-76 include:


1 - Division Captain 2 - Conditions Officers
1 - BLS ambulance 1 - ALS ambulance

10-76 / 2nd Alarm Notification of a Fire in a High-Rise Building


A High-Rise Building includes all buildings 75 feet or more in height.
A notification signal transmitted when, in the judgment of the Incident Commander,
conditions indicate a fire in a high-rise commercial building requires, in addition to the
units assigned on a 10-76, a total response of the following units:
4 - Engine companies 1 - Deputy Chief
2 - Ladder companies 1 - Rescue company
3 - Battalion Chiefs 1 - Satellite Unit
rd
3 Battalion Chief assigned on the second alarm is designated Resource Unit
Leader

Additional EMS resources assigned on a 10-76/Second Alarm include:


1 - Deputy Chief 3 - BLS ambulances
1 - Division Captain 1 - ALS ambulance
1 - Conditions Officer 1 - Haz-Tac Officer
1 - Major Emergency Response Vehicle 1 - Logistical Support Unit
Mobile Respiratory Treatment Unit

Upon transmission of a 10-76 / Second Alarm, the appropriate Battalion Chief shall be
designated Air Recon Chief and shall respond in accordance with policy and procedures.

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10-77 Notification of a Fire in a High-Rise Multiple Dwelling


High-Rise Building includes all buildings 75 feet or more in height.
A notification signal transmitted when, in the judgment of the Incident Commander,
conditions indicate a fire in a High-Rise Multiple Dwelling requires a total response of
the following units:
*5 - Engine companies (5th Engine assigned HRN duties)
5 - Ladder companies (3rd Ladder assigned as FAST Unit)
1 - CFR-D Engine company 1 - RAC Unit
3 - Battalion Chiefs Field Communications Unit
1 - Deputy Chief Safety Operating Battalion
1 - Rescue company Rescue Operations Battalion
1 - Squad company 1 - Safety Officer (4th due Battalion Chief)
1 - Ventilation Support Unit
*Every 10-77 will have at least one HRN equipped engine company assigned to
the incident.
A Second alarm after the 10-77 signal will cause response of the following units:
4 - Engine companies Mask Service Unit
2 - Ladder companies 1 - High Rise Unit
2 - Battalion Chief
1st Battalion Chief assigned on the second alarm is designated Resource Unit Leader
1 - Communications Unit 1 - Satellite Unit
1 - Tactical Support Unit (TSU) Photo Unit

Upon transmission of a 10-77 / Second Alarm, the appropriate Battalion Chief shall be
designated Air Recon Chief and shall respond in accordance with policy and procedures.
Emergency Medical Dispatch shall be notified of transmission of a 10-75, 10-76, or 10-77.
An EMSC ambulance will be assigned to respond, if available. When operating at the
scene of one of the above incidents that has produced a patient(s), and EMSC resources
have not yet arrived on-scene, the Incident Commander shall request the response of an
EMSC Ambulance and Supervisor. The number of patients and the nature of their injury
shall also be specified at this time.

8-20 Rev. 08/24/17


COMMUNICATIONS MANUAL
July 8, 2008 CHAPTER 8

10-80 Hazardous Material Incidents


The initial notification by field units of a hazardous materials incident.
Transmission of the signal 10-80 will serve to warn responders to proceed with
caution to avoid entering a restricted area. The FDNY Incident Commander will
transmit the appropriate code after size up and evaluation of the incident.

10-80 No Code
An incident that can be controlled by the on-scene unit(s) and requires no
additional resources. The Haz-Mat Battalion (HB01) and Haz-Mat Co. 1 (HM01)
can be contacted via the dispatcher, 800 MHz radio, or cell phone for technical
information if necessary. HB01 and HM01 may be requested to respond to the
incident if necessary.
Guidelines for transmitting Signal 10-80 No Code include:
 Release is of a small quantity (e.g., gas leak in a stove).
 The material and its hazards have been identified.
 Firefighters’ PPE provides adequate protection against the identified hazards.
 Special equipment and specialized training are not needed.

10-80 Code 1
An incident requiring additional resources and/or specialized equipment not
carried by regular field units to assist the IC in assessing the hazards and
identifying the resources necessary to manage the spill or release.
Units dispatched on a 10-80 Code 1 include:
Haz-Mat Battalion (HB01) Haz-Mat Company 1 (HM01)
Safety Battalion 1 (SB01) Haz-Tac Conditions Officer
Nearest available Haz-Mat Technician Unit (HMTU)
Nearest available ALS/BLS Haz-Tac Ambulance
In addition to the units assigned above, the dispatcher shall ensure a total
response of the following units:
3 - Engine companies 1 - Battalion Chief
2 - Ladder companies
If people are contaminated, exposed or injured, or the incident involves other
hazards, additional resources should be special called by the IC as needed. HB01
can be contacted for guidance as needed, or may recommend resource
assignments to the IC based on preliminary and progress reports.
The Borough dispatcher shall make the following notifications upon transmission of
Signal 10-80 Code 1:
 Deputy Chief
 FDOC
 EMS Operations
 Department of Environmental Protection (DEP)
 Department of Health (DOH) for Biological or Radiological incidents
 NYPD Operations

Rev. 11/30/17
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10-84 First Unit to Arrive.


The first arriving unit shall immediately transmit a 10-84 via the MDT or
Department radio if the MDT is out of service. Other signals should not be given
with the 10-84 except where the situation is apparent on arrival. This signal must
be followed within 5 minutes by a preliminary report including the appropriate
radio code signal or additional information.
Division Commanders and Chiefs within their commands are to take necessary
steps to ensure that units are transmitting the 10-84 signal for all responses.
Chief Officers shall transmit a 10-84 upon their arrival at an alarm.
All units equipped with an operational MDT shall, upon arrival at their assigned
response locations, transmit a 10-84 by MDT regardless of their order of arrival at the
location or the level of alarm to which they are responding (e.g., 2nd, 3rd, 4th, 5th,
etc.).
Notes:
1. When units are dispatched to reported non-structural incidents (e.g., auto fires, auto
accidents, rubbish fires) in large open areas such as parkways, public parks, railroad tracks,
etc., further investigation may be required when the incident is not at the reported location.
In these instances the 10-84 shall be transmitted immediately upon arrival at the reported
location, and the dispatcher shall be notified that further investigation is taking place.

2. Units encountering what appears to be the reported incident before reaching the reported
location (such as highway responses) shall transmit the signal 10-84 and notify the dispatcher
so that units responding are aware that the incident may be at this location. In all situations,
the Incident Commander is still responsible to insure that the original reported location is
checked to verify that there are not 2 separate incidents requiring FD response.

10-85 Fire Marshal requires emergency police assistance (specify reason)

10-86 Fluoroprotein Foam Operation


Transmitted for a fire or emergency requiring Fluoroprotein foam concentrate in
addition to that carried by units on the scene. The following units are to respond:
2- Foam Carriers and associated engine companies
2- Foam Coordinators (Battalion Chiefs)
1- Satellite Unit and associated engine company
1- Foam Tender and associated engine company
2- Purple K Units and associated engine companies
1- Hazardous Materials Co. 1
1- Hazardous Materials Battalion
1- Hazardous Materials Technician Unit
Note: If alcohol foam is required, this must be specified by the Incident
Commander when transmitting 10-86 signal.

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10-87 High Expansion Foam Operation


Transmitted for a fire or emergency requiring High Expansion foam.
The following units are to respond:
3- Foam Carriers and associated engine companies
2- Foam Coordinators (Battalion Chiefs)
1- Satellite Unit and associated engine company

10-91 Medical Emergency EMS – Fire Unit Not Required


To be transmitted through borough dispatcher by the responding unit for the
following reasons:
 Fire Unit is canceled enroute due to EMS on scene.
 EMS downgrades the job to a segment that does not require a Fire Unit response.
Note: This signal shall be used only for medical emergency incidents.

10-92 Malicious False Alarm


Indicates that a false alarm was transmitted with malicious intent.

10-99 Unit Will Be Operating for at least 30 Minutes


An operating unit will be unavailable for at least 30 minutes. The unit is to state
the reason it will not be available.

8.6 URGENT RADIO MESSAGES

Radio messages are divided into two general classifications, routine and urgent.
The message priority determined by the dispatcher is final. Urgent messages have priority
at all times. All units shall cease radio communications when the code word "Urgent" is
transmitted. Dispatcher shall notify unit with urgent message to transmit.

8.6.1 Types of Urgent Radio Messages


A. Second or greater alarms
B. Calls for additional companies, ambulances, special units, or "10-75"
C. Dispatcher’s orders to units away from quarters to respond to alarms
D. Deployment of units or important messages to units at fire or emergency
operations
E. Report of apparatus breakdown while unit is responding to alarm
F. Transmission of alarms, and broadcast of address of fire
G. Report that unit has stopped to extinguish fire while responding to another alarm
H. Signal 10-70
EXAMPLE:
M "Battalion 77 to Manhattan, Urgent, K"
D "Battalion 77, K"
M "Battalion, 77 at Box 567, by order of Chief Brown, transmit a third
alarm, K"
Rev. 09/01/14
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8.7 GENERAL DUTIES OF DISPATCHERS

8.7.1 Citywide and Borough dispatchers broadcast special messages when ordered or
required.

A. Signal 65-2 is used to alert the Department to receive radio messages


pertaining to administrative or operational matters requiring attention.
B. Signal 65-2 is used to announce by radio the deaths of active uniformed
members of the Department, members serving in the Armed Forces,
prominent officials of the National, State or City governments,
distinguished citizens, or others not covered under signal 5-5-5-5 (Line of
Duty death of member).
C. When used to precede an announcement to the entire Department, signal
65-2 must be authorized by the Fire Commissioner, Chief of Department, or
Chief in Charge, Bureau of Personnel. Announcements directed to specific
areas or units may be authorized by an Assistant Chief or Supervising
Dispatcher of the borough concerned.

D. The dispatcher shall announce Citywide (or Borough) to all units: " The
Signal _______ has been transmitted, all units stand by for a Department
message", pause for 20 seconds and repeat. Pause for 20 seconds and state,
"The Signal _______ has been transmitted, message is as follows…"
Messages shall be transmitted twice: first at a normal rate of speed, and then
slowly to permit recording. At the completion of the transmission, the
dispatcher shall announce his/her assigned number, and time of day.
In the event a unit fails to receive the broadcast following a signal, the Officer
on Duty must obtain necessary information from the respective Division.

8.8 CITYWIDE DISPATCHER'S DUTIES AND RESPONSIBILITIES

8.8.1 Citywide dispatchers shall facilitate the broadcast of preliminary and progress
reports of incidents in all boroughs at which all first alarm Engine and Ladder
companies are operating or at which unusual conditions occur.

8.8.2 Citywide dispatchers shall make notification of greater alarms in all boroughs and
facilitate broadcast of ensuing progress and "Under Control" reports.

8.8.3 Citywide dispatchers shall broadcast special messages when ordered or required.

8.8.4 Citywide dispatchers shall conduct routine tests with mobile units as required.

8.8.5 Citywide dispatchers shall announce their assigned number and the time at the
conclusion of each transmission.

Rev. 09/01/14
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8.9 BOROUGH RADIO DISPATCHER'S DUTIES AND RESPONSIBILITIES

8.9.1 All Borough dispatchers in their respective boroughs shall, during the A.M. and
P.M. field inspectional period, call the roll of companies scheduled during their
respective periods at 10:15 and 13:15 hours. Each company called must reply with
Company number and their location.

8.9.2 Borough dispatchers shall broadcast initial and greater alarms occurring in their
respective boroughs, including special calls for additional Chief Officers,
companies, and special units beyond the regular alarm assignments transmitted.
Individual special calls and special calls to complete assignments, except for Chief
Officers, are not broadcast.

8.9.3 Borough dispatchers shall broadcast to units responding on an initial alarm, the
exact address, location, and floor of incident, if known, together with the
intersecting street or avenue and other pertinent information.

8.9.4 When an alarm for a special building box is transmitted, Borough dispatchers shall
include applicable information given by the affected private fire alarm company or
other reliable sources.

8.9.5 If the first alarm response is incomplete, Borough dispatchers shall advise the Chief
Officer of the actual number of units responding.

8.9.6 Until the Field Communications Unit arrives, Borough dispatchers shall broadcast and
relay through the Citywide dispatcher preliminary and progress reports of incidents
within their respective boroughs at which all first alarm Engine and Ladder companies
are operating, or at which unusual conditions occur, except when the initial field report
indicates that "All Hands" are being used and the fire is under control.

8.9.7 Until the Field Communications Unit arrives, Borough dispatchers shall broadcast
and relay through the Citywide dispatcher progress reports of greater alarms within
their respective boroughs.

8.9.8 Borough dispatchers shall broadcast notification of greater alarms and the ensuing
"Under Control" report occurring in all other boroughs.

8.9.9 Borough dispatchers shall alert the Citywide dispatcher utilizing mobile radio frequency,
when required to relay preliminary and progress reports over Citywide network.
8.9.10 Borough dispatchers shall contact the Incident Commander to obtain a preliminary
report if the Incident Commander fails to transmit one within five minutes after
announcing arrival.
Borough dispatchers shall request all relevant information when a preliminary
report indicates two Engine companies and two Ladder companies are operating, or
all first alarm Engine and Ladder companies are operating, including the status of
all hoseline operations.

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July 8, 2008 CHAPTER 8

8.9.11 Borough dispatchers shall contact the Incident Commander and obtain reports until
the incident is reported under control if the Incident Commander fails to transmit
required progress reports. Dispatchers are responsible for the timing and recording
of such requests. Whenever a progress report is requested or given, the dispatcher
shall provide the IC with the incident's duration and, if not already received from
earlier reports, if any hoseline operations have commenced. If applicable, the
dispatcher shall request the status of searches for any Floors/Apartments of
civilians needing assistance, previously given to the IC by the dispatcher.
Example 1: "Manhattan to Battalion 10. Notify the Incident Commander that a
Progress Report is due for Box 1234 including hoseline operation
status and the incident's duration is 25 minutes."
“Battalion 10 to Manhattan. “We have two lines stretched and one
in operation on the sixth floor…”
“…..10-4 Battalion 10”
Example 2: Division 1 to Manhattan. At Box 100 ………….we have a heavy
smoke condition in the hallway of a 15 story Fireproof Multiple.
We have two lines stretched and none in operation at this time.
"…..10-4 Division 1. This is Progress Report #3. Notify the
Incident Commander that the incident's duration is 35 minutes and
hoseline operations have not yet commenced."

8.9.12 Borough dispatchers shall broadcast receipt of 10-92, 10-18, 10-19, and 10-20.

8.9.13 Borough dispatchers shall direct the movements of Chief Officers, companies, and
special units when they are out of quarters, but available for duty.

8.9.14 Borough dispatchers shall broadcast special messages when ordered or required.

8.9.15 Borough dispatchers shall announce their assigned number and the time at
conclusion of each radio transmission.

8.9.16 Borough dispatchers shall immediately notify the Divisions, units in the affected
borough, and the Fire Department Operations Center if conditions arise which
temporarily preclude the Department's use of bridges, tunnels, ferries, highways, etc.

8.9.17 Borough Dispatchers shall re-broadcast information received from a unit


transmitting radio signal 10-75 or a Signal 7-5 ("All Hands").

EXAMPLE A: "Engine 53 to Manhattan, 10-75 for Box 1234. Fire is on the 5th floor of a
7-story multiple dwelling."
The dispatcher transmits a tone alert followed by: "In the Borough of
Manhattan, Engine 53 transmits a 10-75 for Box 1234. Fire is on the 5th
floor of a 7-story multiple dwelling."

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EXAMPLE B: "Battalion 10 to Manhattan, using "All Hands" at Box 1234. Fire is on the
5th floor of a 7-story multiple dwelling."
The dispatcher transmits a tone alert followed by: "In the Borough of
Manhattan, Battalion 10 reports using "All Hands" at Box 1234. Fire is
on the 5th floor of a 7-story multiple dwelling."
8.10 HOUSEWATCH RADIO SET

8.10.1 Scanners/radio sets assigned to quarters shall be kept at the housewatch desk to
allow housewatch members to be aware of radio traffic in the borough.

8.10.2 One scanner/radio set shall be issued to each firehouse, except where there are two
housewatch areas. FDNY-issue housewatch scanner /radio sets are not permitted in
Company offices.

8.10.3 FDNY housewatch sets (or substitute models) are issued for use in Battalion and
Division offices. These sets are in addition to those located at the housewatch desk.
Requests for additional sets in a given quarter may be forwarded via the Chain of
Command to the Bureau of Communications.

8.10.4 Company Commanders responsible for company quarters may forward requests via
the Chain of Command to the Bureau of Communications for a housewatch set for
their quarters.
8.11 OFFICERS' DUTIES AND RESPONSIBILITIES

8.11.1 When responding to a verbal alarm, Officers shall notify the Borough dispatcher,
by radio, of the location and known particulars of an incident.

8.11.2 Officers shall maintain constant radio contact with the dispatcher. Officers shall
notify the dispatcher when leaving the scene of a fire or emergency. The accurate
reporting of unit status is one of the prime responsibilities of an Officer. All
Officers are expected to fulfill this responsibility and will be held accountable for
failure to do so.

8.11.3 Officers shall notify the Borough dispatcher by radio when apparatus becomes
inoperative while responding to or returning from an alarm.

8.11.4 Officers shall notify the Borough dispatcher by radio of a fire or emergency at
which the unit stops while en route to another alarm or while returning to quarters.

8.11.5 When in command of fire or emergency operations, Officers shall transmit


necessary calls for assistance by Department radio.

8.11.6 When relocating in the quarters of another unit, Officers shall notify the Borough
dispatcher at the following times:
A. When in the response district of the unit they are covering
B. When returning to their own quarters
C. When back in their own response district

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8.11.7 Officers of land units are not required to submit a preliminary report when special
called to an automobile, grass, rubbish, or similar outside fire.

8.11.8 During a period when the CADS is not operational, Officers of land units
assigned to perform Apparatus Field Inspection Duty shall reply to the
dispatcher's radio roll call and constantly monitor radio.
While away from quarters, units shall respond to alarms received by radio only
when directed to do so by the dispatcher.

8.11.9 Officers of land units, upon returning from alarms, shall notify dispatcher by radio
of availability for service.
Upon return to quarters after completion of inspections or similar activities, the
dispatcher shall be notified by AT/SP or PC/ATS.

8.11.10 Units leaving quarters for non-emergency response shall confirm their status with
the dispatcher by radio. 10-8 shall not be used for this purpose. Upon completion
of non-emergency response activity immediately notify the dispatcher when unit is
available for response.

8.12 CHIEF OFFICERS' DUTIES AND RESPONSIBILITIES

8.12.1 Chief Officers shall immediately report their arrival to the dispatcher by MDT or
radio. The first arriving Chief Officer shall assume command. Chief Officers of
higher rank assume command upon their arrival and must advise the dispatcher
immediately by radio.

8.12.2 Chief Officers shall use the radio to issue orders and instructions to units
responding to, or operating at, an alarm.

8.12.3 To eliminate the potential for substantial handie-talkie communication interference,


early consideration should be given to halt train traffic when an elevated line (or any
transit line) is in proximity to any serious Fire Department operation.

8.12.4 Chief Officers shall maintain constant radio contact with the Borough dispatcher
while responding to, operating at, or returning from alarms. Chief Officers shall
maintain contact with the Borough dispatcher while in service on the air away from
quarters.

8.12.5 Chief Officers shall transmit by radio, requests for assistance, including additional
companies or special units, greater alarms, ambulances, utility companies, or other
services.

8.12.6 Chief Officers shall notify the dispatcher by radio when the services of responding
Marine, Squad and Rescue companies will not be required. Similar notifications
are conveyed when the services of special units are not required.

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July 8, 2008 CHAPTER 8

8.12.7 Chief Officers shall transmit a 10-18, followed by the box number, from the scene
of an alarm if no further help is required after the arrival of an Engine and Ladder
company.
8.12.8 Chief Officers shall transmit a 10-92, followed by the box number, when an alarm
is verified false.
8.12.9 Chief Officers shall transmit a 10-19, followed by the box number, from the scene
of the alarm if no further help is required after the arrival of an Engine or Ladder
company or special unit. The preliminary report must include the location, a brief
description of the incident, and the identity of the unit remaining at scene.
Chief Officers shall promptly relay the 10-20 from the scene of an alarm in
accordance with provisions of this Manual.
8.12.10 When in command of an operation, Chief Officers shall establish a Command Post
as required.
8.12.11 Chief Officers shall notify the Borough dispatcher by radio when in service and
available for duty.
8.12.12 Upon returning from alarms, Chief Officers shall notify the Borough dispatcher of
availability for service.
8.12.13 Upon completion of operations, the Chief Officer in Command shall inform the
Borough dispatcher of any unstable structural or occupancy hazard dangerous to
life that may exist. If necessary, CIDS shall be utilized.
8.12.14 Upon return to quarters after completion of inspectional or similar activities, Chief
Officers shall notify the dispatcher by AT/SP or PC/ATS.
8.12.15 Chief Officers must use the following radio phraseology when special calling
additional units to an incident:
EXAMPLE:
M - "Battalion 77 to Manhattan, K"
D - "Battalion 77, K"
M - "Special call two additional Ladder companies and an additional Rescue
company to Box 567 by order of Chief Brown, 77th Battalion"
D. "10-4 77th Battalion, Dispatcher 123, time 1310 hrs."
8.13 MARINE COMPANY OFFICERS' DUTIES AND RESPONSIBILITIES
8.13.1 Immediately after leaving berth in response to an alarm, the Officer on duty of a
Marine company shall insure that the Department radio is on the frequency of the
borough to which the unit is responding. The Officer will, as soon as practical,
insure that the dispatcher of the borough to which they are responding is provided
with a situation report consisting of the box number, location of the Fireboat, and
its estimated time of arrival (ETA). This report should be updated every 15
minutes until such time the company arrives at the scene.
When responding on a verbal alarm, the destination and nature of the incident
must also be stated. Upon arrival, the Marine unit's Officer shall transmit a 10-
84 and contact the Incident Commander via handie-talkie.
Upon going 10-8 from a response, the Officer shall monitor the frequency of the
borough in which the company is berthed.
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July 8, 2008 CHAPTER 8

8.13.2 Officers of Marine companies that are 10-8, for any reason, shall monitor the
frequency of the borough in which the company is berthed.

8.14 RADIO EQUIPMENT DEFECTS


8.14.1 Messages advising the Department that a radio network is inoperative and/or that
it has been restored must be transmitted via teleprinter and voice alarm.
8.14.2 Chief and Company Officers, in cooperation with Borough dispatchers, shall
conduct routine tests of radio equipment to determine radio efficiency. Defects
shall be promptly reported.
8.14.3 Defects in radio equipment observed by members must be immediately reported
to the officer on duty. When a unit has a defective or non-operating apparatus
radio, the officer on duty shall notify the Battalion and Division. In addition, the
officer shall call the dispatcher requesting radio mechanic response for repairs to
apparatus radio.
8.14.4 Upon notification of the defective/non-operating apparatus radio, the Division
shall supply the affected unit with a portable citywide radio capable of direct
communications with all borough dispatchers. Once the citywide radio is
received, the company officer shall perform an operational check by requesting a
10-11 radio test count from their respective borough dispatcher.
8.14.5 During a response, the affected unit will use the citywide radio in lieu of the
non-operating apparatus radio for all communications to the borough dispatcher
until the apparatus radio is repaired. The citywide radio is not to be carried/worn
by the company officer; it shall remain in the front cab of the apparatus and serve
as a communication link from the unit to the borough dispatcher.
8.14.6 If a response is received while awaiting the arrival of the citywide radio,
the officer shall notify the dispatcher that the unit is responding without an
operating apparatus radio. The dispatcher will then ensure that an additional unit
(nearest available Engine or Ladder) with an operating apparatus radio is
dispatched to the same alarm.
8.14.7 Once repairs to the apparatus radio are complete, the officer shall notify the
Battalion, Division and dispatcher. The Division will arrange for the return of the
citywide radio.
8.14.8 Unless notification of a defect has been received, it is assumed that all radio units
are operating satisfactorily.
8.14.9 The mobile station operator will note complete failure of a mobile transmitter
when the receiver is operating but no response is received to a contact call.
8.14.10 Dispatchers must promptly report all radio equipment defects to the office of the
radio supervisor or radio mechanic. Dispatchers must record all defects and
remedial actions in the Radio Trouble Logbook.

Rev. 09/01/14
8-30

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