Product Management First Steps
with Doug Winnie
Net Promoter Score Worksheet
Number of Detractors Number of Passives Number of Promote
50 50 50
33% 33% 33%
Enter the number of
detractors, passives, and Net Promoter Score
promoters in the highlighted
cells below the headers. The
spreadsheet will then
calculate the net promoter
score based on these values. 0%
Number of Promoters Total Responses
50 150
33%