Submitted by : AYUSH KESHRI(XII) Roll No.: #Certificate This is to certify that AYUSH KESHRI of class XII has successfully completed the Computer Science project titled “HOTEL MANAGEMENT SYSTEM” under the guidance of ASHISH RANJAN at ZENITH PUBLIC SCHOOL.
Date of Completion: 27/12/2024
Signature of Teacher
Signature of Examiner Signature of Principal
#Acknowledgment I would like to express my sincere gratitude to ASHISH sir, for their invaluable guidance, encouragement, and support throughout the course of this project. Their expertise and insights greatly contributed to the successful completion of this work.
I am also thankful to ZENITH PUBLIC SCHOOL for
providing the resources and facilities needed to carry out the project effectively.
Lastly, I extend my heartfelt thanks to my family,
friends, and peers for their constant motivation and assistance during this journey.
AYUSH KESHRI 27/12/2024 #Contents 1.About Hotel 2.Introduction 3.Hardware and Software requirement 4.Python source code 5.Adding username and password using Mysql 6.Mysql databases 7.Outputs 8.References #Hotels A hotel is a business establishment designed to provide lodging, accommodation, and other services for travelers or tourists. Hotels typically feature a variety of rooms or suites with different levels of comfort and facilities. They can range widely in size and style, from small boutique hotels to expansive luxury resorts.
Key characteristics of hotels include:
1. Accommodation: Hotels offer rooms or suites for guests to stay either overnight or for extended periods. 2. Services: Besides lodging, hotels often provide services like room service, housekeeping, concierge support, and amenities such as restaurants, fitness centers, swimming pools, and conference facilities. 3. Classification: Hotels are categorized based on size, features, and quality. Common types include budget, mid-range, and luxury hotels. 4. Booking: Guests usually secure accommodations in advance through online platforms, travel agents, or direct bookings with the hotel. 5. Hospitality Industry: Hotels are vital to the hospitality sector, serving travelers and leisure-seekers by offering comfort and convenience.
Hotels play an essential role in tourism, providing temporary
stays for individuals and groups during their travels. #Introduction The Hotel Management System (HMS) is an all-in-one software solution developed to streamline and enhance the daily operations of hotels and hospitality businesses. This system integrates multiple modules to efficiently handle various hotel functions, including reservations, guest services, billing, and inventory control.
The HMS reservation module simplifies the booking process,
enabling guests to make reservations either online or at the front desk. It maintains a centralized database for room availability, ensuring precise and real-time updates. The system also supports swift check-ins and check-outs, improving the overall guest experience.
Delivering excellent guest services is a key feature of the HMS.
It includes functionalities like room service coordination, housekeeping management, and catering to personalized guest preferences. This contributes to greater customer satisfaction and loyalty. Additionally, the HMS automates routine administrative tasks, allowing staff to focus on delivering outstanding service.
Financial management is a vital aspect, covering processes
such as billing, invoicing, and financial reporting. The HMS provides detailed financial reports, enabling hotel owners and managers to make strategic decisions that enhance profitability. It also connects with point-of-sale systems to manage revenue streams like restaurants, bars, and spa services. Effective inventory management is essential for maintaining sufficient stock levels in areas such as housekeeping supplies and food and beverages. The HMS monitors inventory, automates reordering, and reduces waste, improving cost efficiency.
The system’s security features, including user access controls
and data encryption, protect sensitive information while ensuring compliance with privacy regulations. Additionally, marketing efforts are supported through CRM tools, enabling hotels to tailor promotions and loyalty programs to guests.
In summary, the Hotel Management System is an invaluable
resource for contemporary hotels, boosting efficiency, enhancing guest satisfaction, and driving the success of hospitality operations.
Key components of a Hotel Management System typically
include: 1. Reservation Management: Helps hotel staff efficiently manage room bookings, cancellations, and changes. It also tracks room availability, pricing, and guest preferences. 2. Front Desk Operations: Assists front desk staff with guest check-ins/check-outs, room key issuance, and guest information management. Additional features may include creating guest folios and generating invoices. 3. Billing and Invoicing: Manages financial transactions during guest stays, covering room charges, extra services, and taxes. It generates receipts and invoices for guests seamlessly. 4. Inventory Management: Monitors and organizes hotel inventory, such as linens, housekeeping supplies, and other materials. This ensures optimal stock levels and avoids shortages. 5. Housekeeping Management: Optimizes housekeeping workflows, including room cleaning schedules, maintenance tasks, and inventory replenishment. It ensures rooms are ready promptly for new guests. 6. Reporting and Analytics: Generates comprehensive reports and insights on key hotel operations, enabling informed decision-making. These reports can include metrics like occupancy rates, revenue, and guest demographics. 7. Point of Sale (POS): Oversees the hotel’s revenue-generating outlets, such as restaurants, bars, spas, and other services. It tracks sales, manages inventory, and processes billing seamlessly. 8. Guest Relationship Management (CRM): Facilitates building and maintaining strong relationships with guests by managing their profiles, preferences, and feedback. This leads to personalized services and enhanced guest satisfaction. 9. Security and Access Control: Protects guest data and property through features like key card access, surveillance, and user access controls, ensuring a secure environment. 10. Channel Management: Optimizes room distribution across various online booking platforms, increasing occupancy rates and boosting revenue. 11. Deploying a Hotel Management System improves operational efficiency while elevating the overall guest experience. The system can be customized to suit the unique requirements of various hospitality establishments, such as hotels, resorts, motels, and bed-and- breakfasts.. #Hardware Required Mobile phone or Computer
#Software Required 1.Python 2.Mysql 3.Python-Mysql connector #PYTHON SOURCE CODE #Adding Username and password using mysql #For admin login
#For Customer login
#MYSQL DATABASE #ALL TABLES USED
#BOOKING #EMPLOYEES
#FEEDBACK
#MENU #ORDERS
#ROOMS
#USERS #OUTPUTS #First interface with admin login
#Viewing Employees #Adding an Employee #Deleting an Employee #Viewing Menu
#Viewing Customer Orders
#Updating the menu
#adding an item
#deleting an item #Updated menu #Viewing Customer Feedback
#Viewing Rooms #Viewing Booked rooms
#Exit from admin interface
#Customer interface
#Viewing Available rooms
#Viewing Booked rooms
#Booking a Room #VIEWING MENU #Placing an Order
#Viewing Orders
#Giving Feedback #Exit from Customer Interface
#Exit from Hotel Sunset Interface
#References 1. Class 12th CS by Sumita Arora 2. Class 11th CS by Sumita Arora 3. Blackbox AI 4. Chat GPT 5. Websites of different Hotels
