TRANSPORT MANAGER CPC

COURSE GUIDE

November 2023
© Copyright 2023 All rights reserved

Mi Compliance Ltd. Managing Director: William Birch AIIRSM DGSA FCILT Tech IOSH
Registered Office: Riverside House, 1-5 Como Street, Romford, Essex RM7 7DN
Company No. 14651499 Registered in England and Wales
CONTENTS PAGE NO.
ABOUT US 3
COURSE INTRODUCTION 3
DRIVER CPC 3
COURSE SUMMARY 4
COURSE STRUCTURE 5
COURSE SYLLABUS 7

Page 2 of 25
About Us
Mi Compliance Ltd. (Mi Compliance) is a Company founded on the values of integrity and professionalism. At Mi
Compliance, we firmly believe that if you are going to do something, it should be done properly.

Our unwavering commitment to this principle is at the very root of every service we offer, setting us apart, ensuring
that our customers receive nothing short of an exceptional service.

We are here to support you through the sometimes-complex rules, legislation, and guidance keeping you up to date
with changing requirements.

If you have any questions, queries or just want to bounce something off of us, contact us and we will try our absolute
best to help.

Mi Compliance is recognised by the Skills and Education Group (SEG) to deliver the course and examinations both at
its own sites. We are also able to arrange training and examinations at mobile sites such as customer premises.

Course Introduction
The CPC (Certificate of Professional Competence) qualification must be held by those wishing to become a nominated
Transport Manager on an Operator Licence for organisations. Our course will prepare candidates for the official
examinations which are recognised by the Traffic Commissioner.

To make life easier our courses generally run in line with the examinations meaning you are best prepared. When you
enrol on our course we will also pre-book your examinations taking the stress away.

This course forms part of the Operator Licensing suite of courses offered by Mi Compliance.

NOTE: This course is classroom-based however we are also able to offer e-learning in order to support you at your
own pace. When you are ready you can simply contact us to arrange your examinations.

Driver CPC
Candidates can gain up to 7 hours Driver CPC on passing the CPC Examinations.

Page 3 of 25
Course Summary
COURSE TITLE TM CPC (Certificate of Professional Competence) (Haulage)

DESCRIPTION Course run to prepare candidates for passing the official CPC Examinations enabling them to be
nominated as a Transport Manager on an Operator Licence.

SUITABILITY This course is suitable for those wishing to become a qualified Transport Manager.

TRAINING RATIO 20:1 (candidates to trainer)

DURATION Up to 10 days (including examinations)

VENUE(S) - Mi Compliance, Grays, Essex

- Mi Compliance, South Ockendon, Essex
- Customer Site(s)
- Online (e-Learning)

PREREQUISITIES None

RESOURCES None
REQUIRED
Note: All resources are provided on the course
LEARNING The course and learning outcomes are based on:
OUTCOME - Training requirements drawn up by Regulation (EC) No. 1071/2009 of the European
Parliament and of the Council (as amended)
- Best Practices and recommendations published by the Traffic Commissioner and DVSA
- Syllabus set out by Skills and Education Group Awards

On passing the CPC examinations, candidates will be able to upload their certificate for the Traffic
Commissioner which will act as evidence showing they are a qualified Transport Manager.

ASSESSMENT Paper 1: Multiple Choice Examination

Paper 2: Case Study (Written) Examination

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Course Structure
The course is made up of the following modules:

MODULE DESCRIPTION
INTRODUCTION This module introduces the course, the examinations, and the role of a Transport Manager.

BUSINESS AND COMPANY LAW This module covers basic law associated with business contracts including the components
required to make them legally binding.

INDUSTRIAL RELATIONS This module covers major areas of employee rights and processes/procedures in place.

HEALTH & SAFETY AND This module covers the Health and Safety of people at work and measures that must be in
WELLBEING place and monitored. This includes mental health and wellbeing.

FINANCIAL MANAGEMENT This module covers financial management practices including an understanding of the key
TECHNIQUES terms and documents used.

COMMERCIAL CONDUCT OF THE This module covers how businesses conduct business with others including the processes
BUSINESS followed.

MARKETING This module covers marketing techniques including how data is used.

ORGANISATION CHARTS, KPIS This module covers how businesses can be organised and how this is displayed. It also
AND WORK PLANS covers the purposes of Key Performance Indications and Work Plans.

BUSINESS TAXATION This module covers the different aspects of taxation that applies to businesses as well as
how these taxes are collected.

OPERATOR LICENSING This module covers Operator Licensing which is probably the most relevant of topics. It
covers the processes involved when applying for an Operator Licence and how to evidence
licence requirements.
DRIVERS’ HOURS AND RECORDS This module covers Drivers’ Hours and Working Time legislation and how drivers are
– BASIC REQUIREMENTS affected. It also covers how to complete a driver schedule.
DRIVERS’ RECORDS This module covers how Drivers’ Hours and Working Time requirements are evidenced and
recorded including the use of Tachographs.
PLANNED PREVENTATIVE This module covers the responsibilities and liabilities of operators to ensure that vehicles
MAINTENANCE and trailers are safe and maintained.
VEHICLE COSTING This module covers how to calculate the cost of a job and subsequently what to charge an
end customer to ensure a sufficient profit is made for the business to continue and grow.
VEHICLE TAXATION This module covers the taxes payable due to vehicles.
TRANSPORT ANCILLARIES AND This module covers the differences in the type of transport operations.
CONTRACTS OF CARRIAGE
ELECTRONIC DATA This module covers the use of electronic systems and the data collected.

WEIGHT AND DIMENSIONS OF This module covers weight and dimension limits across the UK and abroad.
VEHICLES AND LOADS
SAFE LOADING OF VEHICLES & This module examines the minimum requirements when loading vehicles. It also covers
TRANSIT OF GOODS different industries including livestock, foodstuffs, dangerous goods and wastes.
MECHANICAL CONDITIONS – This module covers the plating and testing requirements for both vehicle and trailers.
PLATING & TESTING

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 MODULE DESCRIPTION
MECHANICAL CONDITIONS – This module covers how enforcement organisations carry out their role and was
FLEET INSPECTION AND inspections can be carried out during operations.
ENFORCEMENT
DRIVER LICENSING This module covers the driver licensing regime and what categories are required to drive
and operate different types of vehicles including the training steps and procedures.
TRAFFIC REGULATIONS AND This module covers the regulations that must be complied with operating on the roads.
SPEED LIMITS This includes the different speed limits in force.
TRAFFIC ACCIDENT PROCEDURE This module examines what procedures must be followed when involved in a traffic
accident.
INSURANCE This module covers the different types of insurance that a business can have including the
liabilities that can be insured for.
VEHICLE SELECTION This module examines how vehicles can be chosen and selected for different types of
operation.
PERMITS AND METHODS OF This module examines the methods of how goods are transported and different types of
OPERATING roles within the industry.
CUSTOM TRANSIT SYSTEMS This module covers the processes involved in transporting goods across the UK, EU and
other parts of the World.
INCOTERMS AND FRONTIER This module covers Incoterms and what they mean as internationally agreed.
CROSSINGS
INTERNATIONAL TRANSPORT This module examines the document requirements when transporting goods
DOCUMENTATION internationally.

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Course SYLLABUS
CIVIL LAW RELATING TO ROAD HAULAGE
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the 1.1 Understand the elements required for the formation of any legally binding contract: offer/acceptance/consideration/ intention/legal
main types of contract capacity/legal purpose/formalities.
used in road transport 1.2 Understand the implications of the different types of contract.
and with the rights and
obligations arising
therefrom
2. Be capable of 2.1 Apply the individual elements required to support the formation of a legally binding contract.
negotiating a legally 2.2 Describe how to enforce contracts.
valid transport contract, 2.3 Understand the ‘Conditions of Carriage’.
notably with regard to
conditions of carriage
3 Be able to consider a 3.3 Understand key clauses in contracts of carriage including:
claim by their principal 3.1.1 Conditions of carriage.
regarding compensation 3.1.2 Claims for compensation.
for loss of or damage to
goods during 3.2 Describe general and specific liabilities of:
transportation or for 3.2.1 Principles.
their late delivery, and 3.2.2 Sub-contractors.
to understand how such 3.2.3 Agents.
a claim affects their
contractual liability 3.3 Assess compensation for losses relating to damage.
4 Be familiar with the 4.1 Describe the rules and obligations contained in the CMR.
rules and obligations 4.2 Identify the main provisions of the CMR as they may apply to a national carrier (Unwitting CMR).
arising from the CMR 4.3 Explain the limits of liability of the carrier for loss, damage and delay.
Convention on the 4.4 Summarise the defences that may be available to a carrier against a claim.
Contract for the 4.5 Describe the relevance of insurance.
International Carriage of 4.6 Identify the goods exempt from the convention.
Goods by Road

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COMMERCIAL LAW FOR TRANSPORT MANAGERS
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the 1.1 Explain the advantages and disadvantages of the following types of business structures:
conditions and 1.1.1 Partnerships.
formalities laid down 1.1.2 Limited liability partnerships.
for plying the trade, the 1.1.3 Sole traders.
general obligations
incumbent upon 1.2 Understand the relevant legal obligations for the formation, operation and dissolution of each type of business including rights and
transport operators duties of business owners.
(registration, record 1.3 Describe the consequences of bankruptcy.
keeping, etc.) and the
consequences of
Bankruptcy
2. Have appropriate 2.1 Interpret the correct definitions of types of business including:
knowledge of the 2.1.1 Private limited companies.
various forms of 2.1.2 Public limited companies.
commercial companies 2.1.3 Cooperatives.
and the rules governing 2.1.4 Community interest companies.
their constitution and
operation 2.2 Explain the relevant legal obligations for the formation, operation and dissolution of a business.
2.3 Identify the rights and duties of business directors/company secretaries/liquidators.
2.4 Describe content and functions of key legal documents including:
2.4.1 Partnership agreement.
2.4.2 Prospectus.
2.4.3 IN01.
2.4.4 Memorandum of Association.
2.4.5 Articles of Association.
2.4.6 Certificate of Incorporation.
2.4.7 Trading Certificate.

Page 8 of 25
SOCIAL LAW FOR TRANSPORT MANAGERS
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the role 1.1 identify the role, structure and functions of industrial social institutions including:
and function of the 1.1.1 Employment tribunals.
various social 1.1.2 Trade unions.
Institutions which are 1.1.3 Advisory, Conciliation and Arbitration Service (ACAS).
concerned with road 1.1.4 Central Arbitration Committee (CAC).
transport (trade unions, 1.1.5 Health and Safety Executive (HSE).
works councils, shop
stewards, labour 1.2 Understand employees’ trade union rights relating to:
Inspectors, etc.) 1.2.1 Trade union membership.
1.2.2 Right to time off with and without pay.
1.2.3 Trade union activities.
1.2.4 Industrial action.
1.2.5 Workforce agreements.

1.3 Explain the scope of health and safety legislation and the management of health and safety at work as it applies to the transport
industry.
1.4 Summarise the role and powers of enforcement agencies
2. Be familiar with 2.1 Identify key requirements in respect of the deduction and payment of National Insurance contributions applying to:
employers’ social 2.1.1 Employers.
security obligations 2.1.2 Employees.
2.1.3 Self-employed people.

2.2 Understand pension responsibilities.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
3. Be familiar with the 3.1 Interpret Requirements for and types of contracts of employment and written employment particulars including:
rules governing work 3.1.1 Content of written employment particulars.
contracts for the various 3.1.2 Time limits for the issue of written employment particulars.
categories of worker 3.1.3 Contract variation.
employed by road
transport undertakings 3.2 Understand the rights and obligations of employers and employees including those relating to:
(form of the contracts, 3.2.1 Part-time employees.
obligations of the 3.2.2 Temporary employees.
parties, working 3.2.3 Agency staff.
conditions and working 3.2.4 Transfer of undertakings.
hours, paid leave, 3.2.5 Remuneration and itemised pay statements.
remuneration, breach of 3.2.6 Dismissal, unfair dismissal and redundancy.
contract, etc.) 3.2.7 Disciplinary and grievance procedures.
3.2.8 Notice to terminate employment.
3.2.9 Working time regulations.
3.2.10 Maternity, paternity and parental provisions.
3.2.11 Dependants.
3.2.12 Information for employees.
3.2.13 Working for more than one employer.
3.2.14 Discrimination in the workplace.
3.2.15 Accessibility in the workplace.
3.2.16 Statutory payments from employers (e.g. statutory sick pay (SSP).

3.3 3.3 Explain the employers’ responsibilities regarding the hours worked by self-employed, agency and part-time drivers

Page 10 of 25
LEARNING OUTCOMES ASSESSMENT CRITERIA
4. Be familiar with the 4.1 Demonstrate detailed knowledge of the provisions of the EU Drivers’ Hours Regulations and Domestic Drivers’ Hours rules including
rules applicable to matters relating to:
driving time, rest 4.1.1 Driver’s hours.
periods and working 4.1.2 Breaks, rests and the differences between these two activities.
time, and in particular 4.1.3 Daily rest periods.
the provisions of 4.1.4 Weekly rest periods.
Regulation (EEC) No. 4.1.5 Periods of availability.
3821/85, Regulation 4.1.6 Working time (length of day/spreadover).
(EC) No. 561/2006, 4.1.7 Record keeping equipment.
Directive 2002/15/EC of 4.1.8 Record keeping requirements including the ability to identify and apply the correct legal requirements in given operational
the European circumstances.
Parliament and of the 4.1.9 Enforcement.
Council and Directive
2006/22/EC, and the 4.2 Compile schedules for drivers.
practical measures for 4.3 Evaluate given drivers’ schedules.
applying those 4.4 Produce draft instructions to drivers on the legal requirements.
provisions 4.5 Provide information to management on the need to comply with the regulations and the potential impact on the business of non-
compliance.
4.6 Devise systems for ensuring that there is full compliance with the regulations including those relating to the keeping and checking of
records.
4.7 Identify infringements of the regulations in given circumstances and the appropriate action to be taken.
4.8 Understand the provisions of the Working Time Regulation applicable to those who are subject to EU regulations on drivers’ hours
including the requirements relating to:
4.8.1 Maximum and average weekly working hours.
4.8.2 Break requirements.
4.8.3 Reference periods.
4.8.4 Periods of availability.
4.8.5 Workforce and collective agreements.
4.8.6 Night work.
4.8.7 Exemptions.
4.8.8 Record keeping.
4.8.9 Enforcement.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
5. Be familiar with the 5.1 Identify the rules applicable to the initial qualification of drivers.
rules applicable to the 5.2 Identify the requirements for continuous training of drivers.
initial qualification and
continuous training of
drivers, and in particular
those deriving from
Directive 2003/59/EC of
the European
Parliament and of the
Council

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FISCAL LAW FOR TRANSPORT MANAGERS
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the 1.1 Recognise the circumstances in which VAT applies to road transport and the procedures to be followed including those relating to:
rules governing Value 1.1.1 The principles of VAT.
Added Tax (VAT) on 1.1.2 The circumstances in which a business must or may register for VAT.
transport services 1.1.3 Registration process.
1.1.4 The meaning of input and output tax.
1.1.5 Submission of VAT returns.
1.1.6 VAT payments and refunds.
1.1.7 Rates of VAT in the UK.
1.1.8 Issue and content of VAT invoices.

1.2 Identify the requirement to charge VAT on specified international road journeys.
1.3 Identify the potential VAT implications of carrying out cabotage operations.
2. Be familiar with the 2.1 Understand the basis for calculating rates of vehicle excess duty (VED) for road haulage, recovery vehicles and passenger vehicles,
rules governing motor including the availability of reduced rates for low-pollution vehicles.
vehicle tax 2.2 Describe the issuing agency including payment and refund procedures.
2.3 Explain the conditions under which trade licences can be obtained and used including operational restrictions on their use.
2.4 Identify the conditions under which recovery vehicles can be used including operational restrictions on their use.
3. Be familiar with the 3.1 Identify major UK bridges, tunnels and roads on which tolls are charged and the basis used for charging.
rules governing the 3.2 identify areas in which road pricing or congestion charging applies and relevant exemptions from the charging requirements.
taxes on certain road 3.3 Identify the main impact of the Convention on the Taxation of Road Vehicles and how UK VED requirements apply to international
haulage vehicles and be circumstances.
familiar with tolls and 3.4 Identify charges applied in other countries to certain vehicles used in international road freight operations including:
infrastructure user 3.4.1 Infrastructure charges such as road tolls.
charges 3.4.2 environmental and congestion charges including heavy vehicles fees, emission-related tolls and city centre exclusions.

3.5 Explain methods of charging and collection including:

3.5.1 Toll booths.
3.5.2 Vignettes.
3.5.3 On-board units.
4. Be familiar with the 4.1 Describe the application of income tax to the profits of unincorporated businesses.
rules governing income 4.2 Explain deduction and payment of tax due from employees under PAYE.
tax 4.3 Understand allowances, expenses and benefits in kind.
4.4 Understand income tax relating to self-employment.
4.5 Understand operation and key requirements relating to corporation tax.

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BUSINESS AND FINANCIAL MANAGEMENT OF THE UNDERTAKING (ROAD HAULAGE)
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the 1.1 Understand the content of legal requirements of documents used in business including:
laws and practices 1.1.1 Invoices.
regarding the use of 1.1.2 Statements.
cheques, bills of 1.1.3 Credit and debit notes.
exchange, promissory 1.1.4 Quotations.
notes, credit cards and 1.1.5 Estimates.
other means or 1.1.6 Pro forma invoices.
Methods of payment
1.2 Distinguish between various methods of payments including the use of:
1.2.1 Cash.
1.2.2 Cheques.
1.2.3 Credit cards.
1.2.4 Charge cards.
1.2.5 Debit cards.
1.2.6 Fuel charge cards.
1.2.7 Bills of exchange.
1.2.8 Credit transfers (including electronic transfers).
2. Be familiar with the 2.1 Identify the implications of using different forms of finance including:
various forms of credit 2.1.1 Taxation due.
(bank credit, 2.1.2 Trade credit.
documentary credit, 2.1.3 Overdrafts.
guarantee deposits, 2.1.4 Loans.
mortgages, leasing, 2.1.5 Mortgages.
renting, factoring, etc.) 2.1.6 Debentures.
and the charges and 2.1.7 Share issues.
obligations arising 2.1.8 Revenue reserves (retained profit).
therefrom 2.1.9 Leases.
2.1.10 The use of factoring.
2.1.11 Guarantees and guarantee deposits.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
3. Know what a balance 3.1 Describe the purpose of a balance sheet.
sheet is, how it is set 3.2 Explain features of a balance sheet to include:
out and how to 3.2.1 Assets and liabilities.
interpret it. 3.2.2 Creditors and debtors.
3.2.3 Capital.
3.2.4 Current and long-term liabilities.
3.2.5 Fixed and current assets.
3.2.6 Depreciation.

3.3 3.3 Interpret balance sheets and the financial situation of a given company or organisation.
4. Be able to read and 4.1 Explain the functions and purpose of trading and profit and loss accounts.
interpret a profit and 4.2 Differentiate between elements appearing in trading and profit and loss accounts including:
loss account 4.2.1 Direct costs.
4.2.2 Indirect costs.
4.2.3 Gross (or operating or trading) profit and loss.
4.2.4 Net profit or loss.
5. Be able to assess the 5.1 Demonstrate the use and interpretation of key financial indicators, including:
undertaking’s 5.1.1 Capital employed.
profitability and 5.1.2 Working capital.
financial position, in 5.1.3 Current or working capital ratio.
particular on the basis 5.1.4 Quick assets ratio or acid test ratio.
of financial ratios 5.1.5 Return on capital employed.
5.1.6 Gross and net profit expressed as a percentage of sales.

5.2 Understand the use and calculation of cash flow forecasts and statements.
6. Be able to prepare a 6.1 Identify the purpose of preparing and monitoring budgets and systems of budgetary control.
budget 6.2 Draw up a budget based on information provided.
6.3 Analyse financial performance using budgets.
6.4 Critically compare the causes and effects of variances between budgeted and actual performance.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
7. Be familiar with the cost 7.1 Compile and interpret costing information using data provided to include:
elements of the 7.1.1 Determination of fixed costs, variable costs and overheads.
undertaking (fixed costs, 7.1.2 Calculation of depreciation.
variable costs, working 7.1.3 Calculation and tabulation of costs on a per vehicle, per unit distance travelled, per time period, per journey or per unit of quantity
capital, depreciation, basis.
etc.), and be able to 7.1.4 Calculation of contribution to costs from a given journey rate and the identification of circumstances in which a rate which does
calculate costs per not cover total costs might be accepted (marginal costing).
vehicle, per kilometre,
per journey or per tonne 7.2 Calculate and determine the most cost-effective option using the data provided.
7.3 Perform calculations demonstrating consequences of currency exchange rates.
8. Be able to draw up an 8.1 Evaluate different staffing structures.
organisation chart 8.2 Develop work plans and systems for work measurement including the use of key performance indicators.
relating to the 8.3 Compile and evaluate organisation charts from information supplied for a business, a function or a depot.
undertaking’s personnel
as a whole and to
organise work plans, etc
9. Be familiar with the 9.1 Understand the use of marketing methods including:
principles of marketing, 9.1.1 Primary and secondary forms of market research.
publicity and public 9.1.2 Market segmentation.
relations, including 9.1.3 Sales promotion.
transport services, sales 9.1.4 Response rates.
promotion and the 9.1.5 Conversion rates.
preparation of customer 9.1.6 Advertising.
files, etc 9.1.7 Compilation of customer information.
9.1.8 SWOT analysis.
9.1.9 Product life cycles.

9.2 Understand the purposes and use of public relations including:

9.2.1 The use of the media.
9.2.2 Involvement in or support for local community activities.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
10. Be familiar with the 10.1 Explain the principles underlying relevant insurances and the factors that are taken into account when determining premiums.
different types of 10.2 Investigate and review methods available for assessing and controlling risk in respect of minimising insurance premiums.
insurance relating to 10.3 Understand the requirements for motor vehicle insurance, the alternatives to obtaining a motor vehicle policy from an insurance
road transport (liability, company and the role of the Motor Insurers’ Bureau.
accidental injury/life 10.4 Identify compulsory types of insurance and cover provided by employer’s liability and third-party motor insurance.
insurance, non-life and 10.5 Identify discretionary types of insurance including:
luggage insurance) and 10.5.1 Buildings and contents.
the guarantees and 10.5.2 Fire and flood.
obligations arising 10.5.3 Theft and burglary.
therefrom 10.5.4 Fidelity guarantees.
10.5.5 Consequential loss.
10.5.6 Public liability.
10.5.7 Professional negligence.
10.5.8 Motor cover additional to statutory requirements.
10.5.9 Cash in transit.
10.5.10 Private travel insurance.
10.5.11 Goods-in-transit insurance.
10.5.12 Travel and health insurance (including repatriation cover).
10.5.13 CMR insurance.
10.5.14 Maritime risk insurance.
10.5.15 International motor insurance and the requirements and provision of the Green card system.

10.6 10.6 Explain provisions and scope for obtaining medical treatment while abroad for employees, including the EHIC/GHIC.
10.7 10.7 Identify the circumstances which could give rise to policies being invalidated.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
11. Be familiar with the 11.1 Demonstrate the uses of information and communications technology including:
applications of 11.1.1 Routeing, scheduling and timetabling.
electronic 11.1.2 Real-time information systems.
data transmission in 11.1.3 Telemetry.
road transport 11.1.4 GPS and satellite navigation.
11.1.5 Vehicle and staff scheduling systems.
11.1.6 Customer information systems.
11.1.7 Booking and reservation systems.
11.1.8 The internet.
11.1.9 Closed circuit TV.
11.1.10 Consignment tracking systems.

11.2 Apply basic knowledge of electronic communication systems for voice and data.
11.3 Adhere to provisions of the Data Protection Act (2018) in respect of the use of information & communication technology for transport
operations.
12. Be able to apply the 12.1 Define and apply the delivery terms (Incoterms) used in international road haulage, specifically:
rules governing the 12.1.1 EXW – ex works.
invoicing of road 12.1.2 FCA – free carrier.
haulage services and 12.1.3 CPT – carriage paid to (named place).
know the meaning and 12.1.4 CIP – carriage and insurance paid to (named place).
implications of 12.1.5 DPU – delivered at place unloaded.
incoterms 12.1.6 DAP – delivered at place.
12.1.7 DDP – delivered duty paid.
13. Be familiar with the 13.1 Define services offered by third parties ancillary to the provision of road haulage:
different categories of 13.1.1 Subcontractors.
transport auxiliaries, 13.1.2 Freight forwarding services.
their role, their 13.1.3 Warehousing and distribution services.
functions and, where 13.1.4 Groupage (consolidation) services.
appropriate, their status 13.1.5 Clearing houses.
13.1.6 Freight exchanges.

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ACCESS TO THE ROAD HAULAGE MARKET
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the 1.1 Distinguish vehicles subject to operator licensing and the appropriate type of operators’ licences required in given circumstances.
occupational regulations 1.2 Explain the procedures to be followed in applying for a licence, including knowledge of the criteria to be met.
governing road 1.3 Understand the rights that may be exercised by statutory objectors and the owners and occupiers of land within the vicinity of operating
Transport centres and the procedures to be followed.
for hire or reward, 1.4 Understand the procedures and the decision options available to the Traffic Commissioners when dealing with licence applications.
industrial vehicle rental 1.5 Describe the role of enforcement agencies.
and subcontracting, and 1.6 Understand the licensing implications for hired and subcontracted vehicles which may be applied.
in particular the rules
governing the official
organisation of the
occupation, admission
to the occupation,
authorisations for intra-
community and extra-
community road
transport operations,
inspections and
penalties
2. Be familiar with the 2.1 Describe the procedures to be followed in changing, varying and maintaining a licence including knowledge of the criteria to be met.
rules for setting up a 2.2 Understand the quality control procedures followed by Traffic Commissioners, including Operator Compliance Risk Score (OCRS), and
road transport their use of disciplinary powers.
undertaking 2.3 Explain the related appeals procedures.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
3. Be familiar with the 3.1 Identify the requirements and procedures applied in respect of a UK Licence for the Community.
various documents 3.2 Distinguish the documents required to carry out a journey applicable to the driver, the vehicle and the load.
required for operating
road transport services
and the introduction of
checking procedures to
ensure that the
approved documents
relating to each
transport operation,
and in particular those
relating to the vehicle,
the driver, the goods
and luggage are kept
both in the vehicle and
on the premises of the
undertaking
4. Be familiar with the 4.1 Explain the requirements in respect of various types of road haulage journey including: thirdcountry services/ cabotage services/own
rules on the account operations.
organisation of the 4.2 Describe the rules and procedures relating to permits required when travelling to or through certain countries including those relating
market in road haulage to: bilateral journey permits/multilateral permits.
services, as well as the 4.3 Understand the role and powers of the Secretary of State for Transport.
rules on freight handling
and logistics
5. Be familiar with border 5.1 Demonstrate understanding of the rules governing customs transit regimes including those relating to the:
formalities, the role and 5.1.1 TIR convention/community/common transit.
scope of customs transit 5.1.2 temporary importation/exportation of certain goods and vehicles.
documents (T
documents 5.2 Understand the requirements of border crossing formalities including:
and TIR carnets), and 5.2.1 Passport and visa procedures.
the obligations and 5.2.2 Anti-smuggling and other security controls.
responsibilities arising 5.2.3 Immigration controls.
from their use 5.2.4 Controls on prohibited and restricted goods.
5.2.5 Documentary requirements relating to certain types of goods (including plants and live animals).

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TECHNICAL STANDARDS AND ASPECTS OF ROAD HAULAGE OPERATION
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Be familiar with the 1.1 Differentiate between the terms used to identify weight categories including:
rules concerning the 1.1.1 Unladen weight.
weights and dimensions 1.1.2 Kerbside weight.
of vehicles in the 1.1.3 Gross vehicle weight.
member states and the 1.1.4 Maximum authorised mass.
procedures to be 1.1.5 Permissible maximum weight.
followed in the case of 1.1.6 Gross train weight.
abnormal loads that 1.1.7 Design weight.
constitute an exception
to these rules 1.2 Identify and apply the weight limits for various types of vehicles including total vehicle and axle weight limits.
1.3 Understand vehicle dimensional limits including those relating to:
1.3.1 Length.
1.3.2 Width.
1.3.3 Height.

1.4 Identify countries in Europe that operate weight or dimension limits other than those provided by EU legislation.
1.5 Interpret projections and overhangs.
1.6 Understand special provisions applying to the movement of abnormal indivisible loads including special types of vehicles and the
requirements for attendants, notification and speed limits.
1.7 Describe the role of enforcement agencies.
1.8 Demonstrate knowledge of enforcement procedures
2. Be able to choose 2.1 Analyse operational requirements, economy of operation and environmental impact regulations from information supplied to choose
vehicles and their appropriate vehicles and vehicle components including:
components (chassis, 2.1.1 Vehicle type.
engine, transmission 2.1.2 Engine type.
system, braking system, 2.1.3 Transmission.
etc.) in accordance with 2.1.4 Braking system.
the needs of the 2.1.5 Suspension.
undertaking 2.1.6 Wheels, tyres and axles.
2.1.7 Loading and other ancillary equipment.
2.1.8 Emission standards.

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LEARNING OUTCOMES ASSESSMENT CRITERIA
3. Be familiar with the 3.1 Explain procedures including those relating to:
formalities relating to 3.1.1 Type approval.
the type approval, 3.1.2 Plating and testing.
registration and 3.1.3 Enforcement powers including inspection and prohibition.
technical inspection of
these vehicles
4. Understand what 4.1 Identify required measures to reduce noise pollution.
measures must be taken 4.2 Identify required measures to combat air pollution caused by vehicle exhaust emissions.
to reduce noise and to
combat air pollution by
motor vehicle exhaust
emissions
5. Be able to draw up 5.1 Construct maintenance plans taking relevant factors into account:
periodic maintenance 5.1.1 Legislative requirements.
plans for the vehicles 5.1.2 DVSA guidance.
and their equipment 5.1.3 Best practice.

5.2 Identify advantages of in-house and third-party planned and preventative maintenance provision.
5.3 Explain the requirement for, and content of, driver walk around checks, preventative maintenance and vehicle inspections.
5.4 Clarify the requirement for vehicle and equipment testing and calibration.
5.5 Describe the documents to be used and record keeping requirements.
6. Be familiar with the 6.1 Devise procedures and write instructions relating to the safe loading and unloading of vehicles, taking into account relevant factors
different types of cargo- including:
handling and loading 6.1.1 Legislation and codes of practice.
devices (tailboards, 6.1.2 Weight distribution.
containers, pallets, etc.) 6.1.3 Stacking and stowing of loads.
and be able to introduce 6.1.4 Securing loads.
procedures and issue 6.1.5 Use of load-handling equipment.
instructions for loading 6.1.6 Staff training.
and unloading goods
(load distribution,
stacking, stowing,
blocking and chocking,
etc.)

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LEARNING OUTCOMES ASSESSMENT CRITERIA
7. Be familiar with the 7.1 Define services offered by third parties ancillary to the provision of road haulage including:
various techniques of 7.1.1 Tunnel, ship and ferry operations (including the use of roll-on/roll-off and lift-on/lift-off services and container operations).
‘piggy-back’ and roll-on 7.1.2 Intermodal operations (including the carriage of road vehicles on railway wagons).
roll-off combined
transport
8. Be able to implement 8.1 Apply the legislative requirements relating to dangerous goods regulations (ADR) relating to:
procedures to comply 8.1.1 Consignments subject to regulation.
with the rules on the 8.1.2 Vehicle marking and equipment requirements.
carriage of dangerous 8.1.3 Documentation.
goods and waste, 8.1.4 Training requirements for drivers and other staff involved in the carriage of dangerous goods.
notably those arising 8.1.5 Requirement to appoint a dangerous goods safety adviser and the functions and qualifications of the adviser.
from Directive
008/68/EC3 and 8.2 Implement requirements relating to the carriage of waste including:
Regulation (EC) No 8.2.1 Types of waste that are regulated.
1013/2006 8.2.2 Licensing.
8.2.3 Documentation.

8.3 8.3 Apply the requirements of the International Maritime Dangerous Goods code (IMDG).
9. Be able to implement 9.1 Understand rules relating to:
procedures to comply 9.1.1 The carriage of temperature-controlled foodstuffs.
with the rules on the 9.1.2 Hygiene.
carriage of perishable 9.1.3 Segregation.
foodstuffs, notably 9.1.4 Prevention of contamination.
those arising from
the Agreement on the 9.2 Understand the main provisions of both UK and ATP rules relating to the international carriage of certain perishable foodstuffs including
International Carriage of those relating to:
Perishable Foodstuffs 9.2.1 The types of perishable foodstuffs covered by the agreement.
and on the Special 9.2.2 Requirements for temperature control and associated record keeping.
Equipment to be used 9.2.3 Regulations in relation to vehicles and containers in respect of testing, certification and marking.
for such Carriage (ATP)
10. Be able to implement 10.1 Implement rules including those relating to:
procedures to comply 10.1.1 Feeding and watering requirements.
with the rules on the 10.1.2 Route planning.
transport of live animals 10.1.3 Record keeping requirements.
10.1.4 Vehicle construction requirements.
10.1.5 Vehicle cleaning and disinfecting.
10.1.6 Training.

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ROAD SAFETY RELATING TO ROAD HAULAGE
LEARNING OUTCOMES ASSESSMENT CRITERIA
1. Know what 1.1 Identify the qualifications for drivers including categories of driving entitlement including:
qualifications are 1.1.1 Restrictions.
required for drivers 1.1.2 Licence issue, validity and renewal.
(driving licence, medical 1.1.3 Medical requirements.
certificates, certificates 1.1.4 Enforcement and disciplinary procedures.
of fitness, etc.) 1.1.5 Employer’s responsibility to check driving entitlement including those holding non-UK licences.
1.1.6 Provisional licence holders.
1.1.7 Theory and practical driving test and vehicles that can be used.

1.2 Understand International driving permits.

1.3 Explain drivers’ initial CPC.
1.4 Describe Driver CPC (DCPC) periodic training.
2. Be able to take the 2.1 Interpret and explain:
necessary steps to 2.1.1 Speed limits for various types of vehicles and roads.
ensure that drivers 2.1.2 Restrictions on waiting and parking.
comply with the traffic 2.1.3 Traffic signs and signals.
rules, prohibitions and 2.1.4 Bus lanes and bus ways.
restrictions in force in 2.1.5 Rules applicable to various types of road including motorways, clearways and road lanes restricted to specified vehicles.
different member states
(speed limits, priorities, 2.2 Demonstrate awareness of differing traffic rules in other EU member states.
waiting and parking 2.3 Demonstrate knowledge of the requirement to carry certain equipment, including safety equipment, in specific member states.
restrictions, use of 2.4 Demonstrate knowledge of movement restrictions that operate in specific member states.
lights, road signs, etc.) 2.5 Demonstrate knowledge of the powers of enforcement agencies to apply immediate penalties relating to alleged traffic offences.
3. Be able to draw up 3.1 Draw up instructions for drivers to undertake daily walk around checks, including:
instructions for drivers 3.1.1 Nil defect reporting.
to check their 3.1.2 Exception reporting.
compliance with the
safety requirements 3.2 Demonstrate knowledge of items which should be included in a daily walk around check and the contents of the daily defect report
concerning the sheet
condition of the
vehicles, their
equipment and cargo,
and the preventive
measures to be taken

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LEARNING OUTCOMES ASSESSMENT CRITERIA
4. Be able to lay down 4.1 Demonstrate knowledge of legislative requirements relating to the action to be taken following a road traffic accident including:
procedures to be 4.1.1 Reporting requirements.
followed in the event of 4.1.2 Document production.
an accident and to 4.1.3 Information to be given at the scene or subsequently.
implement appropriate 4.1.4 Evidence collection.
procedures to prevent 4.1.5 Action to assist those involved.
the recurrence of 4.1.6 Action to secure the accident scene.
accidents or serious 4.1.7 Preparation of insurance claims.
traffic offences
5. Be able to implement 5.1 Understand the principles of safe loading and manual handling requirements.
procedures to properly 5.2 Identify industry recognised techniques for securing goods.
secure goods and be 5.3 Implement procedures relating to the safe securing of different goods and loading techniques.
familiar with the
corresponding
techniques

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