COMMUNICATION CLASS

Lesson 13
Duration: 1 hour and 30 minutes

Topics:
1. Air travel, getting around and going through procedures
2. Target: Checking-in at the airport, step by step traveling by plane,
1. Warm up activities:

Day 1 Tell me about the last time you went on holiday.

- Who did you go with? Where to?
- What was the ocassion?
- How did you travel? How long was it?
- What did you pack for the trip? Which hotel did you stay?
Day 2 What word that we have learned in the previous lesson? What special terms were
highlighted?
2. Conversation:
a. Checking in:
Agent Hello, may I see your ticket and passport please?
Customer Here you go.
Agent And where are you flying with us today?
Customer I’m flying to London. I’m going to study there for a year.
Agent How fun! Sounds like a great trip! I see your information right here. Are you checking
any luggage/baggage today?
Customer Ye I have two suitcases and one backpack.
Agent Did you pack the bags yourself?
Customer Yes, I did
Agent Can you put them on the scale for me please?
Agent I think your suitcases are a bit too heavy. They’re over our weight requirement.
Would you like to take something out of one the suitcases and put it in your carry-
on?
Customer Lemme take some of my clothes out. Here you go again, thanks.
Agent Thank you, now your bags are ready to go. Here’s your boarding pass. This is your
seat number and the departure gate.
Customer Is that a window seat or an aisle seat?
Agent It’s an aisle seat. Now please go straight on, take the elevator to go upstairs, then
look for gate 54.
Customer Thanks for the instruction. What time do I need to be there?

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 Agent It says here your flight is at 2:20, you should get to the gate an hour before departure
so please be there at around 1:20.
Remember to be careful in these situation:
• Are you carrying any firearms or flammable materials?
• Have you left your luggage unattended at any time?
• Has anyone given you anything to carry on the flight?
• Are you aware of the regulations regarding liquids in your carry-on?
Task A1: work in pair, read the conversation multiple times so you can remember it. Then perform
your role-playing to the teacher without looking at the conversation
Task A2: memorize the words in red, then, with your little english, tell your teacher what does each
term/word means. You have five minutes to prepare for this task, you can ask your classmate.
After that, teacher will show the glossary meaning to see if it matches the students’s guess.
b. Security check:
• There are two pieces of equipment in security: you put your bags through the X-ray
machine, and you walk through the metal detector. Some airports also use a body
scanner for a more careful check.
• The X-ray machine has a conveyor belt that moves your bags automatically through the
machine. You can put small items like keys or money into plastic bins.
• You have to show the security check your boarding pass and your passport. After they have
let you go on through, you need to put the hand-luggage and other belongings in a bin on the
conveyor belt, for eg: jewllery, coat/jacket, phone, belt, shoes, .... If you forget to take one of
those things out to put on the conveyor belt, the security may have to ask you to step aside
from the scanner because it triggers the arlam, they will now scan you with a body scanner
to identify if you bring anything prohibited.
Task B1: Fluency and practice
Task B2: Look at the video and give meaning for the terms in red
c. During boarding
After you’re done with the security check, go find the exact gate that departs you. Be careful for
the notifications coming out from the public speakers. They could change the departure gates but
the airport employees won’t be able to help with that because they are just responsible for their
gates only!
Questions:
- What do you need to do after finish with the security check?
- What do we have to be cautious of?
- What do you thinkg you might hear when you’re waiting to board?
Task C1: Now, listen to these announcement and explain it to the teacher.

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 § “There has been a gate change.”
(this means the flight will leave from a different gate)
§ “United Airlines flight 880 to Miami is now boarding.”
(this means it’s time for passengers to enter the plane)
§ “Please have your boarding pass and identification ready for boarding.”
§ “We would like to invite our first- and business-class passengers to board.”
§ “We are now inviting passengers with small children and any passengers requiring special
assistance to begin boarding.”
§ “We would now like to invite all passengers to board.”
(this means everyone can enter the plane)
§ “This is the final boarding call for United Airlines flight 880 to Miami.”
(this means it is the FINAL OPPORTUNITY to enter the plane before they close the doors)
§ “Passenger John Smith, please proceed to the United Airlines desk at gate 12.”
d. On an airplanes

Customer Hi, could you help me put this bag on the overhead compartment please?
Can I get a headset? I think this one is broken, there’s no sound coming out of it
Hello, I can’t fasten my seatbelt.
I don’t have the menu in my seat pocket. Can I see one please?
Excuse me, I think this man is in my seat but he wouldn’t move.
Can I switch to a window seat so I can see the view?
Hi, could you tell me what time do we start? It’s been delayed for thirty minutes
and I’m getting tired of waiting.
Excuse me, how long this flight will take?
Can I have a bottle of water and a turkey sandwich, please?
Hi, this is a very long flight. Can I have a pillow and a blanket, please?
Flight We’ll be landing shortly / in twenty minutes.
attendants We’re taking oM. Please don’t leave your seat or use the bathrooms until the signs
are on.
Let me help you put your bag in the overhead compartment. / Please put your
bags in the overhead compartment.
I’m so sorry this flight is full so we can not change your seat.
Your seat is 56A, please go straight to the end of the plane.
Attention everyone! We have to evacuate due to an emergency. Please leave
behind all your belongings and head to the nearest exit!
If you’re traveling with a child, please tell the flight attendants to give to a seatbelt
for your child.
Excuse me Madam/Sir, I think you’re in the wrong seat. Could you please move?
We are force to return to Australia due to an engine trouble.
Force-landing everyone!
Questions:
- Have you ever asked for something on an airplane?

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 - What other services do you think the airline should have?
Task D1: From the given sentences, please work in pair and create a conversation using serices on
an airplane. One student is the passenger, one student is the flight attendant. Then act in front of
the class and answer questions about other group.
e. After get off the planes
When you get off the planes, the first thing to do is to find the baggage claim area. Don’t forget
your flight number so you go to a correct carousel.
The next procedure will be going through a passport control. You will receive questions like:
- Where are you going?
- What’s the purpose of the trip?
- How long are you going to stay in our country?
- Where are you staying?
Note: they may ask for evidence after you tell them the purpose of the trip. For eg, if you’re
attending the concert: can I see the ticket to the concert? Can I see the invitation for the meeting/
conference? Can you give me the information of the person who invited you? Do you have anything
to declare?
If you know any more questions in this phase, please share so that we are all aware. Countries
have to do this in order to avoid illegal immigrants. To ensure convenient travel, make sure you
understand the basic vocabulary.
Task: go home, talk to your friends who have traveled a lot, find out more about questions you may
get asked like this
3. Activities:
a. Warm up:
Prepare a talk based on the given questions in the warm up. Each student talk about this for one
minute, other student take notes. Teacher will ask questions based on the talks and students are
required to answer correctly.
Rule: any one who answer correctly get a positive mark on the board.
b. Role-play:
Role – play conversation of checking – in.
c. Listening
Listen to the audio, and guess which student is which number. Students are given secretly a
number in the audio. After listening, each student will say one thing about their number and the
other student will guess.

Listen to the announcement made by the flight attendants, tell the teacher what does it means

Page 28 tactics for listening developing

d. Other material

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Full conversation going through procedures in the airport:
https://www.youtube.com/watch?v=jiBHZ_rqHB8
Funny video asking for services on an airplane: https://www.youtube.com/watch?v=DzUc3Eqzzos
The most common trouble you might get in to on a plane:
https://www.youtube.com/shorts/u7RESMDiMYQ
At the passport control: https://www.youtube.com/shorts/NEmZoMdgbTQ

LESSON REMINDERS

Conversation
Agent Hello, may I see your ticket and passport please?
Customer Here you go.
Agent And where are you flying with us today?
Customer I’m flying to London. I’m going to study there for a year.
Agent How fun! Sounds like a great trip! I see your information right here. Are you checking
any luggage/baggage today?
Customer Ye I have two suitcases and one backpack.
Agent Did you pack the bags yourself?
Customer Yes, I did
Agent Can you put them on the scale for me please?
Agent I think your suitcases are a bit too heavy. They’re over our weight requirement.
Would you like to take something out of one the suitcases and put it in your carry-
on?
Customer Lemme take some of my clothes out. Here you go again, thanks.
Agent Thank you, now your bags are ready to go. Here’s your boarding pass. This is your
seat number and the departure gate.
Customer Is that a window seat or an aisle seat?
Agent It’s an aisle seat. Now please go straight on, take the elevator to go upstairs, then
look for gate 54.
Customer Thanks for the instruction. What time do I need to be there?
Agent It says here your flight is at 2:20, you should get to the gate an hour before departure
so please be there at around 1:20.

Homework Sunday, May 26th, 2024:

- Look at the video and repeat after it, from the beginning to 2p36s
- Learn by heart the conversation, especially terms in red!