Power Vent Useand Care Manual
Power Vent Useand Care Manual
The purpose of this manual is twofold: one, to provide the installer with the basic
directions and recommendations for the proper installation and adjustment of the water
heater; and two, for the owner–operator, to explain the features, operation, safety
precautions, maintenance and troubleshooting of the water heater. This manual also
includes a parts list.
It is very important that all persons who are expected to install, operate or adjust this
water heater read the instructions carefully so they may understand how to perform
these operations. If you do not understand these instructions or any terms within it, seek
professional assistance.
Any questions regarding the operation, maintenance, service or warranty of this water
heater should be directed to the seller from whom it was purchased. If additional
information is required, refer to the section on “If you need service.”
DO NOT destroy this manual. Please read carefully and keep in a safe place for
future reference.
! Recognize this symbol as an indication of Important Safety Information!
! FORYOUR SAFETY! ● I f you cannot reach your gas supplier, call the
— Do not store or use gasoline or other fire department.
flammable vapors or liquids or other ●D
o not return to your home until authorized
combustible materials in the vicinity of this or by the gas supplier or fire department.
any other appliance. To do so may result in an
explosion or fire. — Improper installation, adjustment, alteration,
service or maintenance can cause property
— WHAT TO DO IF YOU SMELL GAS damage, personal injury, or death. Refer to
● Do not try to light any appliance. this manual. Installation and service must be
performed by a qualified installer, service
● Do not touch any electrical switch; do not agency or the gas supplier.
use any phone in your building.
● Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
AP22511 Rev 02
Safety Information
Safety Precautions. . . . . . . 3–6 FOR YOUR RECORDS
LP Gas Models . . . . . . . . . . . . 5 Write the model and serial numbers here:
#
Installation Instructions #
Location. . . . . . . . . . . . . . . . . . 7 You can find them on a label on the appliance.
Water Supply Connections. . . 9 Staple sales slip or cancelled check here.
Gas Supply. . . . . . . . . . . . . . . 11 Proof of the original purchase date is needed to obtain service under
the warranty.
Venting. . . . . . . . . . . . . . . 12-22
Wiring Diagram. . . . . . . . . . . 23
Pipe Insulation. . . . . . . . . . . . 24
Heat Traps . . . . . . . . . . . . . . . 25
READ THIS MANUAL
Installation Checklist. . . . . . . 26
Inside you will find many helpful hints on how to use and maintain
Potable/Space Heating . . . . 27 your water heater properly. A little preventive care on your part can
save you time and money over the life of your water heater.
NOTICE:
Attention is called to observe a
specified procedure or maintain
a specific condition.
2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Be sure to read and understand the entire Use and Care Manual before attempting to install or operate
this water heater. It may save you time and money. Pay particular attention to the Safety Instructions.
Failure to follow these warnings could result in serious bodily injury or death. Should you have problems
understanding the instructions in this manual, or have any questions, STOP, and get help from a qualified
service technician, or the local gas utility.
NOTICE: This water heater is equipped with a flammable vapor sensor that will automatically shut
down the water heater in the presence of gasoline vapors and some other flammable vapors. If the
flammable vapor sensor shuts down the water heater, contact a qualified service technician. Clear any
hazardous materials and ventilate the area around the water heater. DO NOT turn off the appliance
or adjust the ON/OFF switch in any way. DO NOT tamper with the flammable vapor sensor. DO NOT
submerse the flammable vapor sensor in water. DO NOT allow the flammable vapor sensor to come
into contact with any substances such as bleach or cleaners. See the “Gas Valve LED Error Code”
Section of this manual for a list of error codes.
DANGER!
INSTALL THE BLOWER ASSEMBLY AND PROPERLY VENT
THE WATER HEATER
Failure to install the blower assembly and properly vent the water heater to the outdoors
as outlined in the Venting Section of the Installation Instructions in this manual can result
in unsafe operation of the water heater. To avoid the risk of fire, explosion, or asphyxiation
from carbon monoxide, never operate this water heater unless it is properly vented and
has an adequate air supply for proper operation. Be sure to inspect the vent system for
proper installation at initial start-up; and at least annually thereafter. Refer to the Care and
Cleaning section of this manual for more information regarding vent system inspection.
WARNING!
Gasoline, as well as other flammable materials and liquids (which include but are not
limited to adhesives, solvents, paint thinners etc.), and the vapors they produce are
extremely dangerous. DO NOT handle, use or store gasoline or other flammable or
combustible materials anywhere near or in the vicinity of a water heater or any other
appliance. Be sure to read and follow warning label pictured below and other labels on the
water heater, as well as the warnings printed in this manual. Failure to do so can result in
property damage, bodily injury or death.
! WARNING
3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
! DANGER!
WATER TEMPERATURE SETTING
Safety and energy conservation are factors to be considered when selecting the water
temperature setting of a water heater’s gas control. Water temperatures above 125°F (52°C)
can cause severe burns or death from scalding. Be sure to read and follow the warnings
outlined on the label pictured below. This label is also located on the water heater.
Time/Temperature Relationship in Scalds
SAFETY PRECAUTIONS
Have the installer show you the location of the gas shut-off valve and how to shut it off
if necessary. Turn off the manual shut-off valve if the water heater has been subjected to
overheating, fire, flood, physical damage or if the gas supply fails to shut off.
● Read this manual entirely before installing ● DO NOT attempt to repair or replace
or operating the water heater. any part of your water heater unless it is
specifically recommended in this manual.
● Use this appliance only for its intended
All other servicing should be referred to a
purpose as described in this Use and Care
qualified technician.
Manual.
● Be sure your appliance is properly installed
in accordance with local codes and the
provided installation instructions.
6
Installing the water heater
This water heater must be installed in accordance with these instructions, local codes, utility company
requirements, and/or in the absence of local codes, use the latest edition of the American National
Standard/National Fuel Gas Code. A copy can be purchased from either the American Gas Association,
400 N. Capitol Street NW, Washington, DC 20001 as ANSI standard Z223.1 or National Fire Protection
Association, 1 Batterymarch Park, Quincy, MA 02269 as booklet NFPA 54.
Combustion Air-Inlet
Location
Openings
The water heater should not be located ●D O NOT install the water heater in a
in an area where leakage from the tank location where it may be subjected to
or connections will result in damage to ambient temperatures exceeding 125°F
Max. the area adjacent to the heater or to lower (52°C).
2.75” floors of the structure.
● The water heater should be installed so
When such areas cannot be avoided it is as to minimize the length of plastic vent
recommended that a suitable drain pan, pipe and the number of vent connection
adequately drained, must be installed fittings required.
under the water heater.
● Hot water lines should be insulated to
Flammable The water heater must be centered in the conserve water and energy.
Vapor Diameter of drain pan.
Sensor water heater ● Protect the water heater and water lines
plus 2” min. The drain pan must not restrict air flow from exposure to freezing temperatures.
to the combustion air inlet openings
(perforation openings) located around the ●D O NOT install the water heater in
The auxiliary drain pan lower perimeter of the water heater. bathrooms, bedrooms, any occupied
installation MUST conform rooms normally kept closed, or in
to local codes. Drain pan kits are available from the store unprotected outdoor areas.
where the water heater was purchased, or
any water heater distributor. ●D O NOT install this water heater
outdoors.
Make certain the floor underneath
the water heater is strong enough to ● Minimum clearance from combustible
sufficiently support the weight of the construction:
NOTICE: DO NOT allow water heater once it is filled with water.
the drain pan to obstruct *Front Sides Rear **Top
A gas fired water heater or any other 3” 1” 0” 12”
the flammable vapor sensor. appliance should not be installed in
a space where liquids which give off (7.6 cm) (2.5 cm) (0 cm) (30.5 cm)
flammable vapors are to be used or stored.
Such liquids include gasoline, LP gas * " Front" clearance dimension is
(butane or propane), paint or adhesives measured from the water heater
NOTICE: DO NOT allow and their thinners, solvents or removers. jacket to the closet door.
the flammable vapor sensor
to become submerged in DO NOT block or obstruct any of the ** "Top" clearance dimension is
combustion air inlet openings located measured from the jacket top to the
water. Make sure the drain around the perimeter of the water heater. ceiling.
pan is properly drained. A minimum of 1 in. is required between
these combustion air inlet openings and If the clearances stated on the Instruction/
any obstruction. Warning Label, located on the front of
the heater differ, install the water heater
DO NOT obstruct or block the Flammable according to the clearances stated on the
Vapor Sensor. label.
Because of natural air movement in a ● If the water heater is to be installed
room or other enclosed space, flammable directly on carpeting, the water heater
vapors can be carried some distance from shall be installed on a metal or wood
where liquids which give off flammable panel extending beyond the full width
vapors are to be used or stored. The open and depth of the water heater by at least
! WARNING: Combustible flame of the water heater’s pilot or main 3 in. (7.6 cm) in all directions or, if
construction refers to burner can ignite these vapors and create the water heater is to be installed in an
adjacent walls and ceilings a shut down condition of the water heater alcove or closet, the entire floor must be
which will not allow the water heater covered by a wood or metal panel.
and should not be confused to ignite until examined by a Qualified
with combustible or Service Technician. NOTICE: For proper operation and
flammable products and maintenance, a minimum clearance of
materials. Combustible FVIR certified gas water heaters can be 1.5 inches (3.8 cm) must be provided
installed on a residential garage floor from the combination temperature
and/or flammable products without the use of an 18 in (46 cm). stand and pressure relief valve to any wall or
and materials should never in accordance with the National Fuel Gas object.
be stored in the vicinity of Code, NFPA 54, unless otherwise directed
this or any gas appliance. by State and Local code requirements. The
water heater must be located so it is not
subject to physical damage, for example,
by moving vehicles, area flooding etc.
7
Installing the water heater
Combustion and Ventilation Air
Proper operation of the water heater The minimum net free area of each opening
requires air for combustion and ventilation. must not be less than one square inch (6.45
Provisions for combustion and ventilation square cm) per 1,000 Btu/h of the total input
air must comply with referenced codes and rating of all the appliances in the enclosure
standards. [but not less than 100 square inches (6.45
square cm)], if each opening communicates
DO NOT block or obstruct any of the with other unconfined areas inside the
combustion air inlet openings located building.
around the perimeter of the water heater. Buildings of unusually tight construction
A minimum of 1 in. (2.54 cm) is required shall have the combustion and ventilation
between these combustion air inlet openings air supplied from outdoors, or a freely
and any obstruction. ventilated attic or crawl space.
NOTICE: If the water heater is installed If air is supplied from outdoors, directly or
in an unconfined space within a building through vertical ducts, there must be two
of conventional frame, masonry or metal openings located as specified above and
construction, infiltration air is normally each must have a minimum net free area of
not less than one square inch (6.45 square
adequate for proper combustion and cm) per 4,000 Btu/h (1.17 kw) of the total
ventilation. If the water heater is installed in input rating of all the appliances in the
a confined space, provisions for combustion enclosure.
and ventilation air must be made.
If horizontal ducts are used to communicate
DO NOT obstruct or block the Flammable with the outdoors, each opening must have
Vapor Sensor. a minimum net free area of not less than
A confined space is one having a volume of one square inch (6.45 square cm) per 2,000
less than 50 cubic feet per 1,000 Btu/H (1.42 Btu/h (.58 kw) of the total input rating of
cubic meters per .29 kw) of the aggregate all the appliances in the enclosure. If ducts
input of all appliances within that space. are used, the minimum dimensions of
rectangular air ducts shall not be less than 3
The air must be supplied through two in. (7.6 cm)
permanent openings of equal area. One is to
be located within 12 in. (30.5 cm) above the NOTICE: If the duct openings which
floor and the other is to be located within 12 supply combustion and ventilation air are
in. (30.5 cm) from the ceiling. to be covered with a protective screen or
grill, the net free area (openings in the
material) of the covering material must be
used in determining the size of the openings.
Protective screening for the openings MUST
NOT be smaller than 1/4 in. (.64 cm) mesh
to prevent clogging by lint or other debris.
Corrosive Atmospheres
NOTICE: The water heater The air in beauty shops, dry cleaning Propellants from common spray cans
should not be installed near establishments, photo processing or gas leaks from A/C and refrigeration
an air supply containing labs, and storage areas for liquid and equipment are highly corrosive after
halogenated hydrocarbons. powdered bleaches or swimming pool passing through a flame.
chemicals often contain such halogenated
hydrocarbons. The water heater warranty is voided when
failure of the heater is due to operation in
An air supply containing halogenated a corrosive atmosphere.
hydrocarbons may be safe to breathe,
but when it passes through a gas flame
corrosive elements are released that
will shorten the life of any gas burning
appliance.
8
Thermal Expansion
Determine if a check valve exists in the water heater and system piping. This rapid
inlet water line. Check with your local pressure increase can quickly reach the
water utility company. It may have been safety setting of the relief valve, causing
installed in the cold water line as a separate it to operate during each heating cycle.
back flow preventer, or it may be part of Thermal expansion, and the resulting rapid,
a pressure reducing valve, water meter or and repeated expansion and contraction of
water softener. A check valve located in components in the water heater and piping
the cold water inlet line can cause what is system can cause premature failure of the
referred to as a “closed water system”. A relief valve, and possibly the heater itself.
cold water inlet line with no check valve or Replacing the relief valve will not correct the
back flow prevention device is referred to as problem!
an “open” water system. The suggested method of controlling thermal
As water is heated, it expands in volume and expansion is to install an expansion tank
creates an increase in the pressure within the in the cold water line between the water
water system. This action is referred to as heater and the check valve (see illustration
“thermal expansion”. In an “open” water below). The expansion tank is designed
system, expanding water which exceeds the with an air cushion built in that compresses
capacity of the water heater flows back into as the system pressure increases, thereby
the city main where the pressure is easily relieving the over pressure condition and
dissipated. eliminating the repeated operation of the
A “closed water system”, however, prevents relief valve. Other methods of controlling
the expanding water from flowing back thermal expansion are also available.
into the main supply line, and the result of Contact your installing contractor, water
“thermal expansion” can create a rapid supplier or plumbing inspector for additional
and dangerous pressure increase in the information regarding this subject.
Relief Valve
The pressure rating of the relief valve than the outlet of the valve and must
must not exceed 150 psi (1,034 kPa), the pitch downward from the valve to allow
maximum working pressure of the water complete drainage (by gravity) of the relief
heater as marked on the rating plate. valve and discharge line.
The Btu/h rating of the relief valve must The end of the discharge line should not
equal or exceed the Btu/h input of the be threaded or concealed and should be
water heater as marked on its rating plate. protected from freezing. No valve of
any type, restriction, or reducer coupling
Position the outlet of the relief valve above should be installed in the discharge line.
a suitable open drain to eliminate potential
water damage. Piping used should be of a
type approved for hot water distribution.
The discharge line must be no smaller
Condensation
Condensation can form on the tank
when it is first filled with water.
Condensation might also occur with a
heavy water draw and very cold inlet
water temperatures.
Drops of water falling on the burner can
produce a sizzling or pinging sound.
This condition is not unusual, and will
disappear after the water becomes heated.
If, however, the condensation continues,
examine the piping and fittings for
possible leaks.
10
WARNING: DO NOT attempt to convert this water heater for use with a different type of gas other than the
type shown on the rating plate. Such conversion could result in hazardous operating conditions.
Gas Supply
The branch gas supply line to the water shall be installed downstream of the
heater should be clean properly sized equipment shutoff valve as close to the
steel pipe or other approved gas piping inlet of the appliance as practical at the
material. time of the appliance installation. The
sediment trap shall be either a tee fitting
A union or ANSI design certified semi- with a capped nipple in the bottom outlet
rigid or flexible gas appliance connector or other device recognized as an effective
should be installed in the gas line close to sediment trap.
the water heater. The National Fuel Gas
Code (NFGC) mandates a manual gas DO NOT use excessive force (over 31.5
shutoff valve: See (NFGC) for complete ft lbs.) in tightening the pipe joint at the
instructions. combination gas control (thermostat) inlet,
particularly if teflon pipe compound is
If flexible connectors are used, the used, as the valve body may be damaged.
maximum length shall not exceed 36 in.
and must meet the requirements in ANSI The inlet gas pressure to the water heater
Z21.24/CSA 6.10 - Connectors for Gas must not exceed 10.5 in. w.c. (2.6 kPa) for
Appliances. natural gas, or 13 in. w.c. (3.2 kPa) for LP
gas.
Compound used on the threaded joints of
the gas piping must be of the type resistant For purposes of input adjustment, the
to the action of LP gas. Use compound minimum inlet gas pressure (with main
sparingly on male threads only. burner on) is shown on the water heater
rating plate. If high or low gas pressures
Where a sediment trap is not incorporated are present, contact your gas supplier for
as part of the appliance, a sediment trap correction.
Leak Testing
WARNING: Never use
an open flame to test for The water heater and its gas connections The factory connections to the
gas leaks, as property must be leak tested at normal operating combination gas control (thermostat)
pressures before it is placed in operation. should also be leak tested after the water
damage, personal injury, or heater is placed in operation.
death could result. Turn on the manual gas shutoff valve
near the water heater.
se a soapy water solution to test for
U
leaks at all connections and fittings.
Bubbles indicate a gas leak that must
be corrected.
NOTICE: This water heater may If the water heater is being installed as a
installed in attics and garages provided replacement for an existing power vent,
that the ambient temperatures do water heater, a thorough inspection of the
not exceed 125° (52°C) and the existing vent system must be performed
requirements as listed in the above table prior to any installation work.
are followed.
Verify that the correct materials as
The support method used should isolate specified in this manual have been used,
the vent pipes from floor joists or other and that the minimum or maximum
structural members to help prevent the vent lengths and terminal location as
transmission of noise and vibration. detailed in this manual have been met.
DO NOT support, pin or otherwise secure Carefully inspect the entire vent system
the vent system in a way that restricts the for any signs of cracks or fractures,
normal thermal expansion and contraction particularly at the joints between
of the chosen venting material. elbows or other fittings and the straight
12 length of vent pipe.
Check the vent for signs of sagging or other Additional installation information for The
stresses in the joints as a result of misalignment Commonwealth of Massachusetts is located on the
of any components in the systems. back page of this manual.
If any of the conditions above are found, they NOTICE: The vent piping must be connected to
must be corrected in accordance with the the blower assembly using the rubber coupling
instructions in this manual before completing the and supplied clamp. The vent pipe connection
installation and putting the water heater into at the blower assembly must be leak tested with
service. soap and water solution upon initial startup.
Repair any leaks before allowing the water
heater to operate.
Elbow Examples
Short Bend 90° Elbow Standard Bend 90° Elbow Long Bend 90° Elbow
DO NOT Use OK to Use OK to Use
Figure 1 Figure 2
13
Installing the water heater
Table 1
From Sea Level through 2,000 Ft. (609 m) Above Sea Level
Vent System Min. Allowed Equivalent Max. Allowed Equivalent
Heater Input
Diameter Vent Length Vent Length Vent System
Model Gas
Termination
Btu/hr. Inches Feet Meters Feet Meters
From 2,000 Ft. (609 m) through 7,800 Ft. (2,377 m) Above Sea Level
Vent System Min. Allowed Equivalent Max. Allowed Equivalent
Heater Input
Diameter Vent Length Vent Length Vent System
Model Gas
Termination
Btu/hr. Inches Feet Meters Feet Meters
14
Other Than Direct Vent Terminal Clearances
Inside
corner detail
15 ft
Fixed
Fixed Operable closed
closed
Operable
V VENT TERMINAL X AIR SUPPLY INLET AREA WHERE TERMINAL IS NOT PERMITTED
The following information should be used for determining the proper location of the vent terminal for other than direct vent
water heaters.
US Installations 1
Notes:
1
In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sided beneath the floor.
‡
15
Installing the water heater
Vent Terminal Location Considerations
Caulk • DO NOT terminate near soffit vents or crawl space or other
Rising moisture will area where condensate or vapor could create a nuisance haz-
collect under eaves ard or cause property damage.
If soffit vent is too • DO NOT locate the exhaust vent terminal where condensate
close, block off and
install new vent at or vapor could cause damage or could be detrimental to the
Inside another location operation of regulators, relief valves, or other equipment.
corner 6ft. (1.8 m)
Caulk Caulk zone or • DO NOT locate the exhaust vent terminal over public area or
12” (30,5cm) min.
to edge of
window etc.,
walkways where condensate or vapor can cause nuisance or
above grade or
anticipated snow level
starting within hazard.
6 ft. (1.8 m)
• DO NOT locate the vent terminal in proximity to plants/
shrubs.
4’
(1.2 m) Vent
Vent
D O NOT install the vent terminal under any patio or deck.
To help prevent moisture from freezing on walls and under
WARNING : Moisture in the flue gas will condense as it eaves, DO NOT locate the vent terminal on the side of a
leaves the vent terminal. In cold weather this condensate can building with prevailing winter winds.
freeze on the exterior wall, under the eaves and on
surrounding objects. Some discoloration to the exterior of When terminating the vent and combustion air-inlet pipes
the building is to be expected. However, improper location through brick or masonry surfaces, the installation of a rust
or installation can result in severe damage to the structure resistant sheet metal backing plates behind the vent and
or exterior finish of the building combustion air-inlet terminals are recommended.
DO NOT locate the vent terminal too close to shrubbery, as
flue gasses may damage them.
Caulk all cracks, seams and joints within 6 ft. (1.83 m) of
the vent and combustion air-inlet terminals.
Insulate vent pipe exposed to cold conditions (attics, crawl
spaces, etc.) with inflammable material to help prevent
moisture from accumulating in the vent pipe.
S
upport horizontal sections of the vent and combustion
air-inlet pipe every 4 ft. (1.22 m). DO NOT rigidly secure
the vent system. Provisions must be made to allow for
expansion and contraction of the vent system.
D
O NOT install the vent and combustion air-inlet terminals
less than 1 ft. (30 cm) above grade or average snowfall
whichever is greater.
ermanently seal annular openings around the vent and
P
combustion air-inlet system penetrations using approved
materials to prevent entry of combustion products into the
building.
16
Horizontal Vent Installation
Read these instructions thoroughly and make • Ensure that the back of the supplied termi-
sure you understand all steps and procedures nal is flush with the outside wall surface.
before proceeding with the installation. Complete the installation of the remainder of the
Determine the locations for the vent ter- vent system and attach it to the vent connector
minal then make a hole through the exte- fitting on the water heater’s blower assembly.
rior wall to accommodate the vent pipe. • Horizontal lengths of the vent sys-
• Maintain a minimum horizontal dis- tem must slope downward a minimum
tance of 12 in. (30.5 cm) between the of 1/8 in. per foot (10 mm per m);
vent terminal centerline. Insert vent
pipe through the wall as shown. IMPORTANT: When the vent system can-
not be sloped away from the water heater or,
• Allow sufficient length of pipe to extend if the vent system has vertical section(s), then
beyond the exterior wall of the build- all horizontal sections must slope upwards a
ing for attachment of the vent terminal. minimum of 1/8 in. per foot (10 mm per m);
Place the supplied mesh metal screen
inside each terminal fitting. DO NOT use unequal diameters of
NOTICE: For cold climates, the pipe and fittings for the vent sys-
screen may be removed. tem except as defined previously.
Support vertical and horizontal lengths of
Connect the terminal to the vent pipe,
which extends out of the building. the vent system as previously mentioned.
Inside of
Building Rear of Termination Flush
with Outside of Wall
d .008
-B-
d .010
Outside of
Building
Optional
Condensate
Management
Drain Port*
17
Installing the water heater
Alternate Horizontal Vent Terminal Installation
2 ft. x 2 ft. (60 cm x 60 cm) Sheet
Metal Shield on Brick or Masonry
Walls
Inside of Outside of
Building Building
d .008
-B-
d .010
Optional
Condensate
Management
Drain Port*
18
Horizontal Vent Riser Terminal Installation
Read these instructions thoroughly and Connect the vent riser assembly to the
make sure you understand all steps and vent pipe, which extends out of the
procedures before proceeding with the building.
installation.
• Ensure that the back of the 90° elbow is
Determine the locations for the vent flush with the outside wall surface and
terminal then make a hole through the that the vent termination of the vent riser
exterior wall to accommodate the vent is parallel with the outside wall.
pipe.
IMPORTANT: Remember to include
• Maintain a minimum distance from the the additional 90° elbows and vertical
vent terminal of not less than 1 ft. (30.5 height of vent pipes of the vent riser when
cm) above grade or average snowfall calculating the maximum equivalent vent
whichever is greater. system length. The maximum equivalent,
vent system length must be as specified in
Insert length of the vent pipe through the Table 1.
wall as shown.
• T
he vent termination is not included in
• A
llow sufficient length of pipe to the equivalency calculations.
extend beyond the exterior wall of the
building for attachment of the vent riser Complete the installation of the remainder
assemblies as shown. of the vent system and attach it to the vent
connector fitting on the water heater's
• P
lace the supplied mesh metal screen blower assembly.
inside the terminal fitting.
• Horizontal sections of the vent system
NOTICE: For cold climates, the screen must slope downward toward the
may be removed. water heaters a minimum of 1/8 in.
per foot (10 mm per m).
DO NOT use unequal diameter of pipe
and fittings for the vent system except as
defined previously.
Support vertical and horizontal lengths of
the vent system as previously mentioned.
Termination Opening
12 in. (30.5 cm) min. above grade or
anticipated snow level
*
* Clearance is equal
Exhaust Vent and parallel to wall
Terminal 4 in (10 cm) for 2 in (5.1 cm) pipe
5.5 in (14 cm) for 3 in (7.6 cm) pipe
19
Installing the water heater
Vertical Vent Installation
The location of the vent terminal depends on the make a hole through the roof and interior ceiling(s) to
following minimum clearances and considerations. accommodate the vent pipe.
Minimum 12 in. (30.5 cm) above roof. Assemble the vent pipe assembly.
M
inimum 12 in. (30.5 cm) above anticipated Install the vent system and attach it to the vent
snow level. connector fitting on the water heater’s blower
assembly.
Maximum 24 in. (61cm) above roof level
without additional support for vent. Horizontal lengths of the vent system must slope
our (4) ft. (1.22 m) from any gable, dormer or
F towards the water heater a minimum of 1/8 in.
other roof structure with building interior access per foot (10 mm per m).
(i.e., vent, window, etc.). • Support vertical and horizontal lengths of the
vent system as previously mentioned.
Ten (10) ft. (3.05m) from any forced air inlet to
• Determine the vent terminal height and cut the
the building. Any fresh or make-up air inlet pipe accordingly.
such as a dryer or furnace area is considered to
be a forced air inlet. • Insert length of vent pipes through the ceiling
wall as shown.
M
aintain a minimum horizontal distance of 12
in. (30.5 cm) between the vent and combustion • Install adequate flashing where the vent pipe pass
air-inlet terminal centerlines. through the roof.
• Connect a short piece of pipe approximately 3 in.
M
aintain a minimum distance from the vent and (7.6 cm) in length between terminal and elbow.
the combustion air-inlet terminals of not less
than 12 in. (30.5 cm) above grade or average • Place the supplied 1/2 in. (1.3 cm) mesh metal
snowfall, whichever is greater. screen inside the terminal fitting then connect a
short piece of pipe approximately 3 in. (7.6 cm)
Read these instructions thoroughly and make sure in length between the terminal and elbow.
you understand all steps and procedures before
NOTICE: For cold climates, the screens may be
proceeding with the installation. removed.
Determine the locations for the vent terminal then
Exhaust Vent
Elbow
Terminals with Mesh
Protective Screen. Short Piece of Pipe
Terminal
d .008
-B-
d .010
Optional Condensate
Management Drain Port
20
Vent Termination Restrictor
Some water heater models are supplied with one IMPORTANT: DO NOT install the ter-
(1) vent termination restrictor. The restrictor helps mination restrictor in equivalent vent
the water heater achieve peak efficiency when lengths longer than 7 ft. (2.1 m).
installed at the minimum equivalent vent length of
7 ft. (2.1 m) using 2 in. (5.1 cm) diameter pipe.
Vent Restrictor
Mesh
Vent Pipe Vent Terminal
Optional Condensate
Management Drain
Port Cap
21
Installing the water heater
NOTICE: All pipe, fittings, solvent cement, primers and procedures must conform to American
National Standards Institute and American Society for Testing and Materials (ANSI/ASTM)
standards.
Cementing Joints
WARNING: DANGER All joints in the vent piping must be NOTICE: Cement must be fluid; if not,
OF FIRE OR BODILY properly sealed and the following recoat.
INJURY - Solvent cements materials are recommended:
Hold the pipe fitting for 30 seconds to
and primers are highly PVC materials should use ASTM D2564 prevent the tapered socket from pushing
flammable. Provide adequate grade cement. the pipe out of the fitting.
ventilation and DO NOT
assemble near heat source or CPVC materials should use ASTM F493 Wipe all excess cement from the joint
open flame. DO NOT smoke. grade cement. with a rag. Allow 15 minutes before
Avoid skin or eye contact. handling. Cure time will vary according
Observe all cautions and ABS materials should use ASTM D2235 to fit, temperature and humidity.
warnings on material grade cement.
containers. NOTICE: Stir the solvent cement
Cleaner-Primer and Medium Body frequently while using. Use a natural
Solvent Cement: bristle brush or the dauber supplied
CAUTION: Cut pipe end square, remove jagged with the can. The proper brush size is
For proper installation: edges and burrs. Chamfer end of pipe, one inch.
then clean fitting socket and pipe joint NOTICE: This unit is equipped with
DO NOT use solvent cement area of all dirt, grease or moisture.
that has become curdled, a Flammable Vapor Sensor. DO NOT
lumpy or thickened. After checking pipe and socket for apply power until enough time has
proper fit, wipe socket and pipe with passed to allow the vapors from the
DO NOT thin solvent primer and cement to dissipate.
cement. Observe shelf cleaner-primer. Apply a liberal coat of
precautions printed on the primer to inside surface of socket and
containers. outside of pipe. DO NOT allow primer
to dry before applying cement.
For applications below
32°F (0°C) use only low Apply a thin coat of cement evenly in
temperature type solvent the socket. Quickly apply a heavy coat
cement. of cement to the pipe end and insert
pipe into fitting with a slight twisting
Appropriate solvent and motion until it bottoms out.
cleaner must be used for the
type of vent pipe used (PVC,
CPVC or ABS).
22
Wiring
If local codes permit, the water heater may be The water heater must be electrically grounded
connected to electric service with the power in accordance with local codes, or, in the
cord provided (DO NOT use an extension absence of local codes, in accordance with
cord). A grounding receptacle is required. latest edition of the National Electric Code
ANSI/NFPA No. 70. Refer to the figures below
If local codes DO NOT permit the use of cord for water heater internal wiring.
connections, a 120 V, 50/60 Hz power supply,
with suitable disconnecting means, must be NOTICE: It is not recommended that this
connected to the black and white leads in the unit be installed on a GFCI circuit.
heater control enclosure.
The maximum current draw is approximately
5.0 amps.
Wiring Diagram
CONNECTOR DIAGRAM H SCHEMATIC DIAGRAM N
SCHÉMA DES CONNEXIONS SCHÉMA DE CÂBLAGE
120 VAC
120 VCA
BK
120 VAC PLUG FOR POWERVENT H
BLOWER ASSEMBLY G
G
PRISE 120 VCA POUR W
ASSEMBLAGE SOUFFLEUR N
D’ÉVACUATION FORCÉE 3 OPTIONAL DISPLAY
CONNECTION
P2 2 CONNECTEUR AFFICHEUR
OPTIONNEL
TEMPERATURE 1
BLOWER SWITCH NC FLAMMABLE
TEMPERATURE VAC SWITCH NO
SOUFFLEUR VAPOR SENSOR
SWITCH NF PRESSOSTAT NO
DÉTECTEUR DE
R W VAPEUR INFLAMMABLE
W Y 2
MOT J4
W
POWER 1 fv PROBE THERMISTORS
VENT BLOWER SCREW BL SONDE À THERMISTANCE
ASSEMBLY GND VIS J5 TS1
ENSEMBLE DU DE MISE
SOUFFLEUR 3
t°
À LA TERRE
CONTRÔLE ELECTRONIQUE HONEYWELL
D’ÉVENT W BK R Y BL G t° TS2
G
HONEYWELL ELECTRONIC CONTROL
MÉCANIQUE 2
1 2 3 4 5 6
6 PIN CONNECTOR 1
CONNECTEUR À 1 2 3 4 5 6
SOUPAPE DE GAZ
W BK R Y BL G SWITCH NC PRESSOSTAT NO
P2 BL
3 OPTIONAL DISPLAY 5
CONNECTION TEMPERATURE
2 CONNECTEUR AFFICHEUR R SWITCH NF
4
1 OPTIONNEL
Y SOUFFLEUR
CONTRÔLE ÉLECTRONIQUE HONEYWELL
3 MOT
J4 FLAMMABLE
BLOWER
HONEYWELL ELECTRONIC CONTROL
W VAPOR SENSOR W
2 2 2
DÉTECTEUR DE
1 1
W fv VAPEUR INFLAMMABLE BK
J1 1
TS1
J5
t°
3 3 W
TBI
2 2
t° TS2 IGNITER
SOUPAPE DE GAZ
1 1 ALLUMEUR
G
GND
GAS VALVE
PROBE THERMISTORS
J1 SONDE À THERMISTANCE
BL
5 5
TB1 R
4 4 BK = BLACK/NOIR
Y BL = BLUE/BLEU
3 3 G = GREEN/VERT
W R = RED/ROUGE
2 2
BK W = WHITE/BLANC
1 1 Y = YELLOW/JAUNE
W
WIRE HARNESS THAT RUNS FROM BLOWER ASSEMBLY
TO WIPER CONTROL GAS VALVE
IGNITER
ALLUMEUR FAISCEAU DE CÂBLE ENTRE ASSEMBLAGE
G NOTE: IF ANY OF THE ORIGINAL WIRE SUPPLIED WITH THE APPLIANCE
SOUFFLEUR ET LE CONTRÔLE DU GAZ.
GND
MUST BE REPLACED, IT MUST BE REPLACED WITH A 18 GA, 600 V,
105 ° C WIRE.
CAUTION Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous
operation. VERIFY PROPER OPERATION AFTER SERVICING!
23
Installing the water heater
Insulation Blankets
WARNING: If Insulation blankets, available to the general DO NOT cover the operating or warning
local codes require public, for external use on gas water heaters labels attached to the water heater or attempt
external application are not necessary. The purpose of an insulation to relocate them on the exterior of insulation
of insulation blanket is to reduce the standby heat loss blanket.
blanket kits the encountered with storage tank heaters. This
water heater meets or exceeds the National DO NOT apply insulation to the top of the
manufacturer’s
Appliance Energy Conservation Act standards water heater. This will interfere with the safe
instructions
included with the with respect to insulation and standby loss operation of the blower assembly.
kit must be requirements making an insulation blanket DO NOT cover the burner access door,
carefully followed. unnecessary. jacket door, combination gas control
The manufacturer’s warranty does not cover (thermostat) or pressure and temperature
any damage or defect caused by installation, relief valve.
attachment or use of any type of energy saving DO NOT apply insulation to the bottom
or other unapproved devices (other than those of the water heater or the area where
authorized by the manufacturer) into, onto or the combustion air inlet openings and
in conjunction with the water heater. The use Flammable Vapor Sensor are located. This
of unauthorized energy saving devices may area must be unobstructed so as not to
shorten the life of the water heater and may restrict combustion air flow to the burner or
endanger life and property. operation of the sensor.
The manufacturer disclaims any responsibility Inspect the insulation blanket frequently
for such loss or injury resulting from the use of making certain it has not sagged and it is
such unauthorized devices. not restricting the air flow to the combustion
CAUTION: If local codes require the air inlet openings (perforation holes) or the
application of an external insulation blanket Flammable Vapor sensor located at the lower
to this water heater, pay careful attention to perimeter of the water heater jacket. This
the following so as not to restrict the proper could result in an unsafe operating condition.
function and operation of the water heater:
-B-
d .010
Sight Glass
Burner Access
Door Grommet
Flammable
Vapor Sensor
25
Installation Checklist
A. Water Heater Location
❑ In a location where the vent system will be ❑ Provisions made to protect area from water
within the requirements specified this manual. damage.
❑ Indoors and protected from freezing ❑ Sufficient room to service heater.
temperatures. ❑ Combustible materials, such as clothing,
❑ Proper clearance from combustible surfaces cleaning materials, rags, etc. clear of the base
observed and water heater not installed on of the heater.
carpeted floor.
❑ Clearances of 1 in. (2.5 cm) from combustion
❑ Sufficient fresh air supply for proper air inlet openings observed
operation of water heater.
❑ Flammable vapor sensor is not blocked.
❑ Air supply free of corrosive elements and
flammable vapors.
B. Water Supply
❑ Water heater completely filled with water. ❑ Water connections tight and free of leaks.
❑ Air purged from water heater and piping.
C. Gas Supply
❑ Gas line equipped with shutoff valve, union ❑ Soap and water solution used to check all
and sediment trap. connections and fittings for possible gas leak.
❑ The required inlet gas pressure to the water ❑ Gas Company inspected installation (if
heater is shown on the water heater rating required).
plate.
D. Relief Valve
❑ Temperature and Pressure Relief Valve ❑ Discharge line protected from freezing.
properly installed and discharge line run to
open drain.
E. Venting
❑W
ater Heater vented separately from all other ❑ Vent system supported at required intervals.
appliances.
❑ Appropriate minimum clearances observed.
❑ Blower assembly properly installed.
❑ Precautions taken to prevent moisture damage
❑ Proper materials and techniques used in vent around vent termination.
assembly.
❑ Vapors from non-metallic pipe cement and
❑ Vent pipe properly secured to exhaust primer have dissipated prior to applying
connector of the blower assembly. electrical power.
F. Wiring
❑ Correct power supply (120 V). ❑ Heater properly grounded and proper polarity
❑ Electrical connections tight. observed.
26
Supplemental instructions for gas water heaters installed
in potable water/space heating applications.
Local codes or plumbing authority requirements may vary from the instructions or diagrams provided in
this manual and take precedent over these instructions.
Hot water
Combination Potable Water and Space Heating Application
supply to Tee fitting must be installed as shown. This water (potable) heating and space
house ensures that any air in the water lines will be heating and not suitable for space heating
purged through the domestic water faucets applications only.
and showers.
DANGER: If this water heater is
Hot water DANGER: When this system requires installed in an application intended to
supply to water for space heating at elevated
heating
From HOT supply domestic hot water needs and hot
unit
outlet on temperatures (above 125°F [52°C.]), a water for space heating purposes, DO
water heater mixing valve complying with the Standard NOT connect the heater to an existing
Tee fitting for vertical hot for Temperature Actuated Mixing Valves for heating unit or components of a heating
water supply lines. Hot Water Distribution Systems, ASSE 1017 system that have previously been used
From HOT must be installed in the hot water supply with a non drinking water system. Toxic
Hot water line to the house in order to reduce the scald
supply to outlet on chemicals such as those used for boiler
house water heater hazard potential. Water heater for treatment may be present and will
combination water/space heating shall not contaminate the drinking water supply
be used in space-heating-applications only causing possible health risks. Never
DANGER: Any piping or components introduce toxic chemicals, such as those
used in the installation of this water used for boiler treatment, into this
Hot water supply heater in a combination potable and system.
to heating unit space heating application must be suitable NOTICE: 50 ft. (15.2 m) maximum
for use with drinking water. distance from water heater to fan
Tee fitting for horizontal hot coil (developed length) is required
water supply lines. NOTICE: Suitable for combination for Massachusetts State.
C)
60°
All bronze pump.
See diagrams above for proper (
°F
pipe application for vertical 140 F° Check valve
or horizontal supply lines. 30° internal in pump.
F to 1
Temperature and Pressure 120° 4°C
) Air bleed valve.
o5
Relief Valve, tie to location °Ct Water Sample Tap.
approved by local code (49
Water Heater drain pan installed Gas Direct Vent discharge must comply
in accordance with the Local and with Local and State Codes
State Code
Electronically controlled pump timer.
Water Heater to be in accordance with Activates every 6 hours for 60 seconds.
Vacuum Relief Valve
the Local and State Energy Code Combustion Air-Inlet (Not Supplied)
Wire to bronze pump.
Openings
All water piping shall be insulated in
accordance with Local and State Energy
Code.
6” Air Gap If required, install per local codes
and valve manufacturer’s
27
instructions.
Lighting the water heater
Before operating this water heater, be sure to read and follow the instructions on the label pictured
below and all other labels on the water heater, as well as the warnings printed in this manual. Failure
to do so can result in unsafe operation of the water heater resulting in property damage, personal
injury, or death. Should you have any problems reading or following the instructions in this manual,
STOP, and get help from a qualified person.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above 8. Slide the “ON/OFF” switch located on
on this label. the gas control to the “ON” position.
2. Slide the “ON/OFF” switch located on the 9. Rotate the gas control, temperature
gas control to the “OFF” Position. knob to the desired setting.
3. Turn off all electric power to the 10. If the appliance will not operate,
appliance. follow the instructions “TO TURN OFF
GAS TO APPLIANCE” and call your
4. Rotate the gas control temperature knob service technician or gas supplier.
to “LOW”.
28
Operating the water heater
CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been
used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY
FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be
opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water
system. If hydrogen is present, there will be an unusual sound such as air escaping through the pipe as the water
begins to flow. DO NOT smoke or use an open flame near the faucet at the time it is open.
Safety Precautions
D
O turn off manual gas shutoff valve if water heater O NOT store or use gasoline or other flammable
D
has been subjected to over heating, fire, flood, vapors and liquids, such as adhesives or paint thinner,
physical damage or if the gas supply fails to shut off. in vicinity of this or any other appliance. If such
flammables must be used, open doors and windows
D
O NOT turn on water heater unless it is completely for ventilation, and all gas burning appliances in the
filled with water. vicinity should be shut off including their pilot
D
O NOT turn on water heater if cold water supply burners, to avoid vapors lighting.
shutoff valve is closed. NOTICE: Flammable vapors can be drawn by air
D
O NOT allow combustible materials such as currents from surrounding areas to the water heater.
newspaper, rags or mops to accumulate near water I f there is any difficulty in understanding or following
heater. the Operating Instructions or the Care and Cleaning
section, it is recommended that a qualified person or
serviceman perform the work.
Operating Procedure
This heater is equipped with an electronically seconds the pilot will light followed by the
lit pilot to light the main burner. The pilot is main burner. After the main burner ignites,
automatically lit each time there is a demand replace the outer door.
for heating the water. On initial start-up, If no main burner flame is established, the gas
it is recommended that the outer door be control will go through three trials for ignition
removed (leave inner door in place for safety) before going into a lock-out. A warning light
to determine if the pilot and main burner are will alert the user of this lock-out condition. If
operating properly. this happens, refer to “Troubleshooting Guide.”
Once filled with water, it is necessary to plug
the power cord in and slide the switch on the
combination gas control (thermostat) to the
"ON" position. The blower will start and within
The reference mark "LOW" represents an ap- The combination gas control (thermostat) is
proximate water temperature of 90°F (32°C). constructed with a built in safety shutoff device
The reference mark "HOT" represents an ap- designed to shutoff the gas supply to the burner
proximate water temperature of 120°F (49°C). if the main burner is extinguished for any reason.
The reference mark "A" represents an approxi-
mate water temperature of 130°F (54°C). The combination gas control (thermostat) is also
The reference mark "B" represents an approxi- equipped with a gas shut off device that will
mate water temperature of 140°F (60°C) shut off the gas supply to the burner if the water
The reference mark "C" represents an approxi- heater exceeds normal operating temperatures.
mate water temperature of 150°F (66°C) Refer to the “Before You Call For Service” sec-
The reference mark "VERY HOT" represents an tion of this manual, or contact your dealer.
approximate water temperature of 160°F (71°C)
! WARNING: Should overheating occur
A condition known as “stacking” or “layering”
or the gas supply fail to shut off, turn off
can occur when a series of short and frequent hot
water draws are taken. the manual gas (shutoff) valve to the
appliance
The hottest temperature water will be at the top
of the tank, closest to the outlet pipe delivering If the water heater has been subjected to fire,
hot water to the home. flood or physical damage, turn off the manual
gas control (shutoff) valve and DO NOT operate
the water heater again until it has been checked
by a qualified service technician.
105°F (41°C)
30
Sequence of Operation…
1. During initial start-up or a call for heat, the This water heater is equipped with a flammable
control will verify the vacuum switch is vapor sensor that is monitored continuously by
open. the electronic control in all modes of operation.
2. Once the control verifies the blower In the event that flammable vapors are detected,
vacuum switch is open, the control will the control will automatically shut down the
energize the blower motor for the pre-purge water heater and prevent the water heater from
sequence (approximately 5 seconds). being started again.
3. The control will verify the blower vacuum The following is a list of materials that will
switch has closed, ensuring that the blower cause the Flammable Vapor Sensor to shut down
is functioning properly and that the venting the water heater.
system is not blocked.
Vapors of Gasoline.
4. The control will then proceed through
Vapors of certain flammable paints, stains,
a sequence of self-diagnostics before
and thinners.
initiating a trial for ignition.
Vapors of vent pipe cement & solvents.
5. During the trial for ignition, the pilot will
spark in an attempt to light the pilot. Once Bleach (direct contact with flammable vapors
the pilot flame is established, the main gas sensor).
valve will open allowing gas to flow to the
Some other flammable materials and their
main burner.
vapors.
6. The main burner and pilot will remain lit
If the flammable vapor sensor shuts down the
throughout the heat cycle until the water
water heater, then the electronic control will
temperature setting is reached.
display the appropriate error code and you
7. Once the water temperature setting is should then promptly contact a qualified service
reached, the control will close the main gas technician.
valve and pilot valve which will extinguish
Refer to the “WARNING” on page 3 for
both the main burner and pilot burner
flames. additional information.
31
Care and cleaning of the water heater
Draining the Water Heater
! CAUTION: Shut off gas to the Before turning off the cold water supply to
water heater at the gas control the water heater, open a hot water faucet
(thermostat) gas cock or manual allowing sufficient cold water into the
shut-off valve before draining water. tank to prevent the risk of a scald injury
! DANGER: Before manually
while draining the water heater. Once the
water in the tank is no longer hot, turn off
operating the temperature and the cold water supply to the water heater.
pressure relief valve, make certain
no one will be exposed to the hot Open a hot water faucet or lift the handle
water released by the valve. The on the relief valve to admit air to the tank.
water drained from the tank may be Attach a garden hose to the drain valve on
hot enough to present a scald the water heater and direct the stream of
hazard and should be directed to a water to a drain. Open the valve.
suitable drain to prevent injury or
damage.
Burner Inspection
Visually inspect the pilot flame and main ! CAUTION: For your safety,
burner periodically. cleaning of the burner must be
Through the sight glass, inspect the pilot performed only by qualified service
and burner lighting. If any unusual pilot personnel, as it involves the
or burner operation is noted, the water disconnection of gas piping and leak
heater should be shut off until qualified testing. The burner chamber is a sealed
service assistance can be obtained. area. If the burner access door is
removed, the burner access door gasket
must be replaced.
Proper burner flame pattern
For cleaning, remove the burner from the
water heater. A vacuum cleaner can be
used on the burner and floor shield inside
the water heater. The burner can also be
cleaned by scrubbing with mild detergent.
33
Care and cleaning of the water heater
Vacation and Extended Shut-Down
NOTICE: Refer to the If the water heater is to remain idle for an After a long shut-down period, the
Hydrogen Gas Caution in extended period of time, the power and water heater’s operation and controls
the Operating Instructions. water to the appliance should be turned off should be checked by qualified service
to conserve energy and prevent a build-up personnel. Make certain the water heater
of dangerous hydrogen gas. is completely filled again before placing it
in operation.
The water heater and piping should be
drained if they might be subjected to
freezing temperatures.
Anode Rod
NOTICE: DO NOT This water heater is equipped with an Water sometimes contains a high sulfate
remove the anode rod anode rod designed to prolong the life and/or mineral content and together with
from the water heater’s of the glass lined tank. The anode rod is cathodic protection process can produce
tank, except for inspection slowly consumed, thereby eliminating or a hydrogen sulfide, or rotten egg odor in
and/or replacement, as minimizing corrosion of the glass lined the heated water. Chlorination of the water
operation with the anode tank. supply should minimize the problem.
rod removed will greatly
shorten the life of the glass
lined tank and will exclude
warranty coverage.
34
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call
for service.
This water heater incorporates a combustion shut off device that shuts the operation of the water heater
down if undesirable combustion conditions occur, such as the presence of flammable vapors or blockage of
the vent and/or combustion air-inlet openings. Please contact a Qualified Service Technician if this occurs.
Problem Possible Causes What To Do
Condensation This usually happens when a new T
his is normal. After the water in the tank
water heater is filled for the first warms up, the condensation will disappear.
time. Refer to page 10 for more information.
Moisture from the products of T
his is normal and will disappear in time. Refer
combustion condensing on the to page 10 for more information.
tank surface.
An undersized water heater will Use a water heater size that meets the
cause condensation. requirements of your needs.
Yellow flame or Scale on top of the burner. Contact a qualified service technician to remove
soot scale.
Vent or combustion air inlet Remove obstruction or debris from vent and/or
openings are restricted. combustion air-inlet openings on water heater
jacket.
Not enough combustion or Proper operation of the water heater requires
ventilation air supplied to the air for combustion and ventilation. See the
water heater location. Combustion and Ventilation Air information in
the “Installing The Water Heater” section of this
manual.
Unable to light the Air in gas line.
Contact a qualified service technician to purge
main burner the air from the gas line.
Contact a qualified service technician to evaluate
Blocked vent system.
vent system for blockage.
Pressure switch. Contact a qualified service technician.
Wire connection not fully se- Contact a qualified service technician to confirm
cured. wire connections.
Combustion shutoff device Combustion shutoff device should be inspected
tripped. by a qualified service technician.
Gas control problem. Contact a qualified service technician.
Main burner does not Combustion shutoff device T he combustion shutoff device should be
stay lit Tripped. inspected by a qualified service technician.
Thermal cutoff device tripped. Contact a qualified service technician.
CAUTION: Label all wines prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING..
CAUTION: For your safety DO NOT attempt repair of gas piping, combination gas control (thermostat),
burners, vent system, or other safety devices. Refer repairs to qualified service personnel.
35
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for
service.
This water heater incorporates a combustion shutoff device that shuts the operation of the water heater down
if undesirable combustion conditions occur, such as the presence of flammable vapors or blockage of the vent
and /or combustion air inlet openings. Please contact a Qualified Service Technician if this occurs.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and
dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.
CAUTION: For your safety DO NOT attempt repair of gas piping, combination gas control (thermostat), burners, vent
system or other safety devices. Refer repairs to qualified service personnel.
36
Gas Valve LED Codes
LCD CODE
(Models equipped with LED STATUS PROBLEM SOLUTION
optional display)
Short flash once every
None None No solution required
four seconds
“Heartbeat”, alternates
None None No solution required
bright/dim
1. Gas supply pressure is too low. Increase the inlet gas supply pressure.
One flash every three 2. Low voltage to the water heater. Increase supply voltage to rated volt-
12 Low flame signal
seconds age.
3. Replace the pilot assembly.
1. Verify that the wiring to the blower pressure switch it correct.
Two flashes every three Pressure switch failed 2. Verify that the wiring to the blower pressure switch is connected prop-
44
seconds closed. erly.
3. Replace the blower assembly.
1. Verify that the wiring to the blower pressure switch and thermal switch
is correct.
Three flashes every three Pressure and/or blower 2. Verify that wiring to the blower pressure switch and thermal switch is
46
seconds thermal switch failed open. connected properly.
3. Check the vent system for blockage or obstructions.
4. Replace the blower assembly.
1. Make sure the tank is full of water.
Four flashes every three
31 TCO activated. 2. Reset the TCO and check for proper combination gas control (thermo-
seconds
stat) cycling.
Five flashes every three
14 Flame out of sequence 1. Replace the combination gas control (thermostat).
seconds
1. Gas supply is off or too low to operate. Turn on the gas supply and/or
Six flashes of one, every System in lockout. Failed increase the inlet gas supply pressure.
11
three seconds trial for ignitions. 2. Replace the pilot assembly.
3. Replace the combination gas control (thermostat).
1. Verify that the wiring to the blower pressure switch and thermal switch
is correct.
System in lockout. Blower
Six flashes of two, every 2. Verify that wiring to the blower pressure switch and thermal switch is
45 pressure switch and/or
three seconds connected properly.
thermal switch open.
3. Check the vent system for blockage or obstructions.
4. Replace the blower assembly.
1. Gas supply pressure is too low. Increase the inlet gas supply pressure.
Six flashes of three, every System in lockout. Flame 2. Check the combustion air-inlet openings around the water heater jacket
13
three seconds lost. for blockage or obstructions.
3. Replace the pilot assembly.
Six flashes of four, every System in lockout. Flame
14 1. Replace the combination gas control (thermostat).
three seconds sense out of sequence.
1. Gas supply is off or too low to operate. Turn on the gas supply and/or
Six flashes of five, every System in lockout. Failed increase the inlet gas supply pressure.
10
three seconds Ignition attempts. 2. Replace the pilot assembly.
3. Replace the combination gas control (thermostat).
1. Flammable vapor sensor detected the presence of flammable vapors.
Seven flashes every three System in lockout. Flam- Verify that no gasoline or flammable vapors are present.
47
seconds mable vapor sensor. 2. Reset the combination gas control (thermostat).
3. Replace the flammable vapor sensor.
Eight flashes of one, every Flammable vapor sensor, 1. Replace the flammable vapor sensor.
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three seconds fault detected. 2. Replace the combination gas control (thermostat).
1. Check the wiring connections of the connection of the combination gas
Eight flashes of two, ev- Temperature sensor fault
89 controls (thermostat), thermal well.
ery three seconds detected.
2. Replace the thermal well of the combination gas control (thermostat).
Eight flashes of three, 1. Replace combination gas control (thermostat).
15 Electronics fault detected.
every three seconds 2. Replace the thermal well of the combination gas control (thermostat).
Eight flashes of four, Combination gas control 1. Cycle power to the combination gas control (thermostat).
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every three seconds (thermostat) fault detected. 2. Replace the combination gas control (thermostat).
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
VERIFY PROPER OPERATION AFTER SERVICING.
CAUTION: For your safety DO NOT attempt repair of gas piping, combination gas control (thermostat), burners, vent system or
other safety devices. Refer repairs to qualified service personnel.
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Replacement Parts
For 40 and 50 gallon models equipped for use with Natural or Liquefied Petroleum / LP gas.
Rubber Coupling
Blower
Assembly,
Pressure and
Temperature ** Heat Trap Nipple *Burner Assembly Kit
Switches
Drain Valve
(Appearance May Different)
Combination
Gas Control
(Thermostat)
Combustion Gas
Control Thermal Well
*Burner Supply Tube
*Burner
*Sight Glass
Flammable Vapor Sensor
Jacket Door
*Burner Access Door Gasket
*Burner orifice
Pilot Assembly
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Notes...
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IF YOU NEED SERVICE
1 S
hould you have any questions about your new water heater, or if it requires adjustment, repair, or routine
maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon
service agency. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial
listings or local utility for qualified service assistance.
2. S
hould your problem not be solved to your complete satisfaction, you should then contact the Manufacturer’s
National Service Department at the following address:
800 Interstate Park Drive
Montgomery, Alabama 36109
Phone: 1-866-279-4566.
When contacting the manufacturer, the following information will be requested:
a. Model and serial number of the water heater as shown on the rating plate attached to the jacket of the heater.
b. Address where the water heater is located and physical location.
c. Name and address of installer and any service agency who performed service on the water heater.
d. Date of original installation and dates any service work was performed.
e. Details of the problems as you can best describe them.
f. List of people, with dates, who have been contacted regarding your problem.
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