LEADERSHIP SUMMIT
MASTERCLASS
21st Century Leadership:
Mastering Analytical Thinking,
Technical Communication and
Adaptive Leadership
IMPORTANT NOTE
Materials in this course — unless otherwise indicated - are owned by Confexhub International Centre
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Materials are presented in an educational context for personal use and study and should not be:
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or
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law.
MODULE 5
TECHNICAL
COMMUNICATION SKILLS
CONTENTS
I. Un d e r s t a n d i n g Te c h n i c a l Co mmu n i c a t i o n
a . Imp o r t a n c e o f Te c h n i c a l Co mmu n i c a t i o n
b . Pr i n c i p l e s o f Te c h n i c a l Co mmu n i c a t i o n
II. Cl e a r a n d Ef f e c t i ve Me s s a g i n g i n Te c h n i c a l En vi r o n me n t s
III. Cr a f t i n g Te c h n i c a l Do c u me n t s : Re p o r t s , Pr o p o s a l s , a n d Pr e s e n t a t i o n s
IV. To o l s a n d St r a t e g i e s f o r Vi s u a l Co mmu n i c a t i o n i n Te c h n i c a l Fi e l d s
Unders tanding Technical Communication
A process of conveying technical information to a specific
audience in a clear, concise, and effective manner.
It is vital in various industries and sectors, including
engineering, government services, healthcare, and technology.
It helps bridge the gap between technical experts and non-
technical stakeholders, ensuring effective communication and
understanding.
It involves the use of various communication mediums, such
as written documents, visuals, and presentations, to
communicate complex technical concepts and information.
Importance of Technical Communication
1 2 3 4 5
Clear Collaboration
Effective Knowledge Professional
Government and
Communication Transfer Development
Communication Understanding
Technical Technical
It enables the Technical
communication communication It is important
transfer of communication
plays a crucial skills are for promoting
technical fosters
role in essential for clear and
knowledge and collaboration
facilitating professional understandable
information to and
effective growth and communication
different understanding
communication advancement, between the
stakeholders, among team
within as they government and
ensuring that members,
organizations contribute to the public
accurate and enabling them
and between performance
relevant to work together
professionals in evaluations &
information is more efficiently
various fields job
shared and effectively
advancement
Principles of Technical Communication
Adaptability
Problem-Solving
Approach Should be
Visual adaptable to
Enhancement Often involves different
Usability and a problem- audiences,
Accessibility Effective use solving considering
Clarity and of visuals, approach, their level of
Conciseness Documents & graphics & where the technical
materials design communicator
Clear, concise, expertise &
should be elements can identifies the
and free from background
designed & enhance the problem,
jargon or organised in a readability & defines it
unnecessary way that is understanding clearly &
complexity user-friendly & of technical provides
accessible to information solutions or
the intended information to
audience address it
Clear and Effective Mes s aging in Technical Environments
1 2 3 4 5
Chronological Order of Categorical Problem- Visual
Order Importance Organisation Solution Organisation
Structure
6 7 8 9 10
Advance Logical Classification Usability and Consistency
Organisers Sequencing and Labelling Accessibility
Key Ingredients in Crafting Technical Documents :
Reports , Propos als , and Pres entations
Clear Thorough Detailed
Structured Visual Aids and
Objectives and Research and Technical
Organization Examples
Scope Analysis Content
Clear and
Comprehensive Version Control Review and Usability and
Concise
Documentation and Updates Feedback Accessibility
Language
Tools and Strategies for Vis ual Communication in Technical Fields
1 3 5
Presentation Graphic
Software
2 Design 4 Infographics
Software
Data
Visual
Visualization
Storytelling
6 Tools 8
10
Visual Collaboration
Hierarchy 7 9 Practice and
Tools Rehearsal
Animation and Accessibility
Multimedia Considerations
