Middle East IT Services Strategies
IDC's Middle East IT Services Strategies service analyzes country markets in the Middle East. This service combines detailed market
forecasts with market insights, key indicators and analyses, and emerging digital business strategies and opportunities. It is an
indispensable source of strategic market information for active service providers, hyperscale cloud operators, telecom operators, and
IT hardware and software vendors in the region, as well as those seeking to assess opportunities in these fast-growing markets. The
United Arab Emirates (UAE) and Saudi Arabia are the key countries covered, but the service also examines trends in the wider region.
MARKETS AND SUBJECTS ANALYZED
• Technology and digital transformation • Business and IT consulting trends • Managed services
trends • Systems integration and application • CIOs' partner engagement models
• CIOs' business and technology customization • CIOs' preferred delivery models
investment priorities and challenges • Hosting and colocation services • Channel partner ecosystem development
CORE RESEARCH
• Saudi Arabia IT Services Market Forecast, 2023–2028 • United Arab Emirates IT Services Market Forecast, 2023–2028
• MarketGlance: Business and IT Services in Saudi Arabia, 1Q24 • MarketGlance: Business and IT Services in the UAE, 1Q24
• Saudi Arabia Organizations' Digital Business Strategies • UAE Organizations’ Digital Business Strategies Aspirations: LoBs'
Aspirations: LoBs' and CIOs' Priorities, 2024 and CIOs' Priorities, 2024
• Saudi Arabia Organizations' IT Business Outcome-Driven and • UAE Organizations’ IT Business Outcome-Driven and Tech-
Tech-Enabled Services Aspirations: LoBs' and CIOs' Priorities, Enabled Services Aspirations: LoBs' and CIOs' Priorities, 2024
2024 • Market Analysis Perspective: UAE Services, 2024
• Market Analysis Perspective: Saudi Arabia Services, 2024 • Market Analysis Perspective: UAE IT Consulting and Systems
• Market Analysis Perspective: Saudi Arabia IT Consulting and Integration Services, 2024
Systems Integration Services, 2024 • Market Analysis Perspective: UAE Managed Services, 2024
• Market Analysis Perspective: Saudi Arabia Managed Services, • Market Analysis Perspective: UAE Hosting, Datacenter, and
2024 Colocation Services, 2024
• Market Analysis Perspective: Saudi Arabia Hosting, Datacenter, • UAE Channel Partner Business Model Evolution, 2024
and Colocation Services, 2024
• IDC MarketScape: Middle East and Africa Cloud Professional
• Saudi Arabia Channel Partner Business Model Evolution, 2024 Services 2024 Vendor Assessment
In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require
additional IDC funding and client investment. To learn more about the analysts and published research, please visit: Middle East IT Services Strategies.
KEY QUESTIONS ANSWERED
1. Which strategies will allow service providers, vendors, telcos, and cloud operators to tap into digital transformation opportunities in the
region?
2. What are the key market trends and developments, and how will they impact services use and spending in the Middle East?
3. What new distribution models are service channel players implementing?
4. Which technology user trends are influencing digital business in the region in areas such as AI, data services, and application
modernization?
5. What are the market trends regarding the adoption of cloud-related professional services in the Middle East?
6. What new use cases are relevant in the Middle East, and how can service providers capture market share?
7. What are the competitive positionings of service providers in the UAE and Saudi Arabia?
COMPANIES ANALYZED
IDC's Middle East IT Services Strategies service reviews the strategies, market positionings, and future directions of several companies in the
region, including:
Accenture, Al-Moammar Information Systems (MIS), Alpha Data, Arabic Computer Systems, Atos, Cognizant, Core42, Devoteam, du, DXC
Technology, e& enterprise, Ebttikar, Ejada, GBM, IBM, Jeraisy Computer & Communication Services, Kyndryl, MDS SI Group, Mobily, Moro
Hub, PwC, solutions by stc, Saudi Business Machines, TCS, Tech Mahindra, Wipro
IDC_P31195_0724 ©2024 IDC
