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2021/08/18 Event Code List (KENR5924-14)

SMCS - 7569 i08582769

Event codes alert the operator of an abnormal operating condition of the excavator such as “low fuel level” or
“coolant temperature high” has been detected.

When the ECM activates an event code, the operator will be alerted by the Caterpillar Monitoring System. The
active event will be logged by the ECM. The active event code can be reviewed by using the Caterpillar Monitoring
System or the Caterpillar Electronic Technician service tool.

Warning Levels
The ECM assigns one of three warning levels, and activates an event code according to the severity of the
abnormal condition. Each warning level requires a specific response from the operator. The warning levels and
required operator responses are listed below.

Level 1
Warning level 1 alerts the operator that a machine system requires attention. The operator should check the
involved system condition, or perform maintenance on the involved system, at the earliest possible time.

Level 2
Warning level 2 requires changing the operation of the machine, or performing a maintenance procedure. Failure to
correct the problem causing this warning will result in damages to the involved system components on the machine.

Level 2S
Warning level 2S requires an immediate change in the operation of the machine or an immediate performance of a
maintenance procedure. Failure to correct the problem causing this warning will result in damages to the involved
system components on the machine.

Level 3
Warning level 3 requires an immediate safe shutdown of the machine. This action will avoid damage to the machine
or injury to personnel around the machine. The problem that caused the event must be corrected before machine
operation can resume.

Indications and System Response

Caterpillar Monitoring System
The monitoring system will alert the operator when an event code is active. Event codes are activated in one of
three warning levels according to the severity of the condition. The response of the monitoring system to these
warning levels is shown in the following table.

WARNING OPERATION
Warning Indications (1)

Alert Action Action

Level Indicator Lamp Alarm
Category Flashes (3) Flashes Sounds Required Operator Action Possible Result (2)

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1 X No immediate action required. No harmful or

The system needs attention damaging effects
soon.
2 X X Change machine operation or Severe damage to
perform maintenance to the components
system.
Immediately change the Severe damage to
2-S X X X (4)
machine operation. machine components
3 X X X (5) Immediately perform a safe Operator injury or
engine shutdown. severe damage to
components

Table 1
(1)
(2) The active warning indicators are marked with an "X".
(3) Possible results if action is not taken by the operator.
(4) At a 10 Hz rate.
(5) The alarm is on continuously.
Pulsating alarm

Caterpillar Electronic Technician Service Tool

When an abnormal operating condition of the excavator occurs, the status screen on the Caterpillar Electronic
Technician (Cat® ET) indicates that there is an active event.

Event codes are displayed on Cat® ET in the following format:

EXXXX Description of the code

The "E" means that the code is an event code. The "XXXX" is a numeric identifier. The numeric identifier is followed
by a description of the code.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed first. The
active event code is removed from the list when the condition is no longer present.

Logged Event Codes

Every event code is logged in the ECM memory. Logged event codes are listed in chronological order. The most
recent code is listed first.

A logged code is cleared from memory when one of the following conditions occur:

The service technician manually clears the code.

The code does not recur for 1000 hours.

A new code is logged and there are already ten logged codes in memory. In this case, the oldest logged code is
cleared.

Note: Always clear logged event codes after investigating and correcting the problem which generated the code.

Troubleshooting
Perform the following steps in order to troubleshoot an event:

1. Obtain the following information from the operator:

The event and the time of the event

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Determine the engine operating conditions at the time of the event. Conditions such as engine rpm and
load may be important.

Determine if there are any systems that were installed by the dealer or by the customer that could cause
the event.

2. Verify that the event is not due to normal machine operation. Verify that the event is not due to error of the
operator.

3. Check all fluid levels and all oil levels.

4. Troubleshoot and repair any active diagnostic codes.

Event Code List

The following table lists the event codes that apply to the 311D. 312D, 314D, 315D, and 319D excavator control
system. The recommended operator response is listed. Use the Cat ET service tool in order to determine the event
codes that are active or logged.

Event Codes For The Machine ECM (MID 39)

Code
Description Possible Cause / Recommended Response
(Level)
Engine output has been decreased to prevent engine coolant from overheating,.
High Engine Coolant
E15 (2) This code shows that the process of decreasing the engine speed has been
Temperature Derate
instituted.
High Engine Coolant
E17 (2) Temperature Immediately stop operating the machine and allow the machine to cool.
Warning
High Hydraulic Oil Engine output has been decreased to prevent hydraulic oil from overheating. This
E23 (2)
Temperature Derate code shows that the process of decreasing the engine speed has been instituted.
Low System Voltage In order to troubleshoot, check associated diagnostic codes that will occur with
E43 (2)
Warning this event code.
High System
E50 (2) Check associated diagnostic codes that will occur with this event code.
Voltage Warning
Low Engine Coolant
E59 (2) Check engine coolant level. Check connections for the coolant level switch.
Level Warning
Fuel Filter Check installation setting of the plugged switches for the fuel filter and the No. 2
E95 (2)
Restriction Warning fuel filter.
E100 Low Engine Oil Maximum engine speed is limited in order to protect the engine. Check the engine
(3) Pressure Warning oil level.
E119
Low Fuel Level Check fuel level. Check connections to fuel level sensor.
(2)
E171 Low Engine Oil
Check engine oil level. Check connections to engine oil level switch.
(2) Level
High Fuel/Water
E232 Drain water from the water separator. Check installation setting of the water
Separator Water
(2) separator level switch.
Level
E235 Low Hydraulic Oil
Check hydraulic oil level. Check connections for the hydraulic oil level switch.
(2) Level
E236 Return Hydraulic Oil Replace hydraulic oil and return filter (capsule filter). Check connections for the
(2) Filter Plugged plugged switch of the hydraulic return filter (capsule filter).
E237 Machine Immediately reduce the load on the machine. Check the installation setting of
(3) Overloaded overload warning sensor.

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E252 Loss of Key Table An unauthorized key has been inserted into the key slot of the machine. Refer to
(2) Information Machine Security Systemin the Maintenance Manual.
E265 User Defined The user-defined shutdown has been activated. The engine will shut down. The
(2) Shutdown code is logged.
E272 Inlet Air Restriction Replace engine air inlet filter. Check connections for the plugged switch of the air
(2) Warning filter.
Activates when the pressure switch for the pattern change control valve does not
close when in BHL (standard backhoe joystick pattern).

Lift Linkage 1) Check the 309-5769 Pressure Switch and harness for the pattern changer. This
E351
Movement Detected press switch is located on the pilot valve (Alt Pattern Control). If sensor is good,
(2)
In Wrong Direction check the harness circuit for an open.

2) Check the pilot pressure or a failure of the 270-5664 Pilot Valve Gp (Alternate
Pattern Control, 2-Way).
High Hydraulic Oil
E600 Immediately stop operating the machine and allow the machine to cool before
Temperature
(2) resuming operation.
Warning
Attachment
E862 Replace attachment hydraulic oil filter. Check the installation setting of plugged
Hydraulic Oil Filter
(2) switch for attachment hydraulic oil filter.
Plugged
Abnormal Machine
E863
Auto Lube System Check installation setting of automatic lubrication system.
(2)
Operation
E391
Inlet Air Restriction Check the engine air filter.
(2)
High Work Tool
E1046 Immediately stop operating the machine tool and allow the tool to cool before
Hydraulic Oil
(2) resuming operation.
Temperature

Table 2

AYF1-UP, BYJ1-UP, BZH1-UP, BZN1-UP, CJN1-UP, CLA1-UP, DAY1-UP, DDW1-UP, DLP1-UP, DPJ1-UP, DWR1-
UP, EAW1-UP, FMH1-UP, HCW1-UP, HJX1-UP, JBC1-UP, JGS1-UP, JHA1-UP, KBD1-UP, KCD1-UP, KES1-UP,
KFM1-UP, KLE1-UP, KRM1-UP, KXD1-UP, LKA1-UP, LRK1-UP, MGJ1-UP, MPP1-UP, NCM1-UP, PDP1-UP, PHH1-
UP, PLD1-UP, PNJ1-UP, RHL1-UP, RJP1-UP, RKF1-UP, RKN1-UP, RXZ1-UP, SBP1-UP, SKA1-UP, SSZ1-UP,
TGY1-UP, TJY1-UP, TLE1-UP, TXN1-UP, TZS1-UP, WBJ1-UP, WGR1-UP, WHJ1-UP, WLN1-UP, WPK1-UP, XGK1-
UP, XGS1-UP, XHR1-UP, ZCA1-UP, ZGZ1-UP, ZKJ1-UP

PPS-000017F8
2022/02/22
00:10:07+01:00
i02603806
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