1.

Vacancy Information

Vacancy Announcement: Tunis-2024-47-S

Position Title: Travel Assistant
Series: 0910
Grade: 8
Location(s): Tunis, TS
2. Personal Information

Name: JACER HELALI Jr.

Email: jacerwooz@[Link]
Telephone 1: Mobile - 23933066
3. Veterans' Preference and Military Service

Veterans' Preference: Not a veteran.

4. Eligibility Questions

PERSONAL INFORMATION

[Link] your relative work in this Embassy or Consulate?

Answer: No

NOTE: Relative is a husband, wife, domestic partner, member of household, father,

father-in-law, stepfather, mother, mother-in-law, stepmother, son, son-in-law,
stepson, daughter, daughter-in-law, stepdaughter, brother, brother-in-law, half-
brother, sister, sister-in-law, half-sister, uncle, aunt, first cousin, nephew, or niece.

[Link] you able to legally work in this country?

Answer: Yes

NOTE: U.S. Government does not sponsor work visas unless specified on the
Vacancy Announcement.

[Link] this job includes driving a U.S. Government vehicle, do you have a current and
valid driver's license?

Answer: No

CITIZENSHIP

Select all that apply and include the required documents (as stated) with the
application. Additional documents may be requested by HR at the interview phase.

[Link] you a U.S. citizen listed on the travel orders or approved OF-126 (or other
agency equivalent) of a direct hire FS, CS, or uniformed service member assigned
(not TDY) to this U.S. Mission and under Chief of Mission authority, or to an office of
the American Institute in Taiwan?
Answer: No
5. Education & Experience

Education
Do you have any education
Yes
you would like to include?:

1. Education

Education Level: Undergraduate/Bachelor's

School Name: FSEG Nabeul

Attended From: Month: 10 Year: 2022

Attended To: Month: 04 Year: 2023

Education Duration: 0 years 6 months

Location: Nabeul

Degree / Diploma /
Economics
Certification:

Major Subject: English

Did you Graduate?: No

Work Experience
Do you have any work
experience you would like to Yes
include?:

1. Work Experience

Job Title: Tele seller

Job Type: Full Time

Employed From: Month: 03 Year: 2024

Employed To: Month: 06 Year: 2024

Work Duration: 0 years 3 months

 Employer Name: Voicecom

Employer Address: Charguia 2

Employer Phone Number: 71941433

Salary: 1500

Salary Currency: TND - Tunisian Dinar

Salary Frequency: per month

Hours Per Week: 8

Supervisor Name: Amal

Supervisory
Yes
Responsibilities?:

Contacting customers to inform them about a

product and service using a script, answering their
Main Duties &
questions about the product or the company
Responsibilities:
sometimes and asking questions to understand the
customer’s needs or requirements.

Reason for Leaving: Illness

Languages

1. Language

Language: ENGLISH

Speaking: Good Working Knowledge

Reading: Fluent

Writing: Fluent

Additional Information
Other Names Used: Jacy
[Link] Questions

All grades responses

[Link] you able to legally work in this country?

Answer: Yes
Follow-up Questions

[Link] yes, tell us more about yourself and if applicable, select the type of permit you
currently possess (upload the appropriate paperwork in the Documents section)

Answer: I am a citizen of this country.

[Link] you a current employee of this mission/consulate?

Answer: No

[Link] you a former employee of this mission/consulate?

Answer: No

[Link] you have the required education as stated in the Vacancy Announcement?

Answer: Yes

[Link] is the highest level of education you have completed?

Answer: College (2 years)

[Link] you have the required experience as stated in the Vacancy Announcement?

Answer: No

[Link] your years of experience for this position. (See Vacancy Announcement.)

Answer: None
 [Link] you have the required language level (s) for the listed language (s) in this
vacancy announcement?

Answer: Yes

[Link] did you first see/hear about this position?

Answer: Social Media (i.e. Facebook, Twitter, Instagram, WhatsApp)

[Link] statement best describes your highest level of experience arranging

travel logistics for others (e.g., flight, hotel, car rental)?

Answer: None of the above.

[Link] statement best describes your highest level of experience in VIP visit
support?

Answer: I have no education, training, or experience in providing services to support

VIP visitors.

[Link] types of services have you provided to support VIP guests?

Answer: None of the above

[Link] types of short-notice travel requests have you supported for clients?

Answer: None of the above

[Link] you been responsible for obtaining organizational funding to support VIP
visitors?

Answer: No

[Link] VIP guest services have you independently performed?

Answer: None of the above

 [Link] statement best describes your highest level of experience with travel
regulations?

Answer: None of the above.

[Link] you conducted hotel visits/inspections to ensure promised standards were

met?

Answer: No

[Link] you independently resolved billing issues/discrepancies associated with

the travel services (e.g., late cancellations, no-show charges)?

Answer: No

[Link] which types of travel services have you arranged payments for other
employees?

Answer: None of the above

[Link] you collected financial data to create reports detailing organizational

spending on various services (e.g., travel, shipping, leasing)?

Answer: Yes
[Link] following documents are requested for this vacancy.

Submission Date Received

Document Type Description Filename
Type (MM/dd/yyyy)

Copy of Orders
(applicants
No document Submitted
assigned to US
Mission)
DD-214 (Member
No document Submitted
Copy 4)
Driver's License No document Submitted
Other Document No document Submitted
Other Document 2 No document Submitted
Passport No document Submitted
SF-50 (applicants
assigned to US No document Submitted
Mission)
University Degree No document Submitted
[Link]
[Link] Announcement

Announcement Number: Tunis-2024-47-S

Position Title: Travel Assistant
Open Period (MM/dd/yyyy): 08/26/2024 - 09/08/2024
Series/Grade: LE - 0910 8
Vacancy Time Zone: GMT+1
TND TD46,756 - TND
Salary:
TD72,480 /Per Year
Full-time - 40 hours per
Work Schedule:
week
Promotion Potential: LE-8
Hiring Agency: Embassy Tunis
Duty Locations: 1 Vacancies in Tunis, TS
Telework Eligible: No
HR Section
For More Info: 71 107 000
Tunisapplicants@[Link]
Hiring Path: • Open to the public
All Interested Applicants /
All Sources - For USEFM -
Who May Apply/Clarification From the Agency: Actual FP 8 salary
determined by Washington
D.C.
Public Trust - Background
Security Clearance Required:
Investigation
Appointment Type: Permanent
Indefinite subject to
Appointment Type Details: successful completion of
probationary period

We encourage you to read

and understand the Eight
Marketing Statement: (8) Qualities of Overseas
Employees before you
apply.

The work schedule for this

position is: Full Time (40
hours per week)

Job Summary: Start date: Candidate must

be able to begin working
within 30 days upon
receipt of agency
authorization and/or
 clearances/certifications or
their candidacy may end.

Supervisory Position: No
Relocation Expenses Reimbursed: No
Assists the Travel
Supervisor in managing
the duties of the General
Services Office (GSO)
Travel Section as directed,
consisting of hotel
reservations throughout
Tunisia, all travel
reservations, ticketing
process and issuance of
travel orders for Mission
Tunis. Assists in ensuring
accuracy of information,
timeliness of transactions,
quality of performance,
and satisfaction of
customers. Assists in
providing the necessary
oversight to guarantee
Major Duties:
compliance with
Department of State
regulations and USG and
Tunisian laws concerning
official travel. Directly
supervises, schedules and
directs the two airport
expediters. Liaises with the
community regarding all
expediter services at the
airport (pets, equipment,
visitors, official travel,
unaccompanied cargo,
etc.). Reconciles both
travel purchase cards
(hotels and
transportation/airfare).
Serves as backup Travel
Supervisor as required.
For Grade FSN08 Option
1: EXPERIENCE: Two (2)
years experience working
in the travel or tourism
Requirements: industry for the US
Government or a large
travel organization
including at least one year
of supervisory experience.
 EDUCATION: Two (2)
years of University or
College studies. Option 2:
EXPERIENCE: Four (4)
years experience working
in the travel or tourism
industry for the US
Government or a large
travel organization
including at least one year
of supervisory experience.
EDUCATION: Completion
of Secondary school is
required. JOB
KNOWLEDGE: A good
working knowledge of the
regulations governing the
preparation of
documentation and other
paperwork for the
shipment of private and
Government property, and
of host country regulations
governing customs
clearance.

See the requirement

Education Requirements: section above for the
education requirements.

LANGUAGE: Level III in

English; Level IV in Arabic
and French

SKILLS AND ABILITIES

Should possess a very
good understanding of
customer service
practices. Must be tactful,
yet effective, in dealing
with local transfer
Evaluations: companies, host country
government officials and
U.S. citizen personnel.
Strong communication and
interpersonal skills
required. Must have good
working knowledge of the
Microsoft Office Suite, in
particular Word and Excel.
Must possess a valid
driver’s license.
 EQUAL EMPLOYMENT
OPPORTUNITY (EEO):
The U.S. Mission provides
equal opportunity and fair
and equitable treatment in
employment to all people
without regard to race,
color, religion, sex,
national origin, age,
disability, political
affiliation, marital status, or
sexual orientation.

All applicants under

consideration will be
Qualifications:
required to pass medical
and security certifications.

All candidates must be

able to obtain and hold a
public trust clearance.

To apply for this position

click the “Submit
Application” button. For
more information on how
to apply visit the Mission
internet site.

Important Information -
read before you continue
with your application.

• We do not accept
How to Apply: resumes, curriculum
vitas (CVs) or cover
letters.
• You must complete
the ERA Application
Form and provide as
much detailed
information, as
possible. Only the
information listed in
the ERA application
form will be used to
determine your
eligibility and
whether you meet
the position
 requirements
(education, work
experience and
knowledge, skills and
abilities, as well as
language).
• List ALL your
education in full and
include any majors, if
any, which show that
you meet the
educational
requirement specific
to the advertised
position. Please list
all educational
institutions, not only
your latest or highest
educational
certification. Don’t
forget to attach a
copy of your
degree!
• List your prior work
experience. Do not
list only the most
recent position.
Under the tab ‘Major
Duties and
Responsibilities’,
provide as much
detail on the duties
and responsibilities
as they pertain to the
advertised position.
For positions with
multiple duties that
only partly meet the
experience required,
please indicate what
percentage of time
was spent on the
required duties
• Also under Major
Duties and
Responsibilities
specifically address
the Knowledge, Skills
and Abilities listed on
the vacancy
announcement.
These will determine
 whether you are
qualified for a
position during the
screening process.
• Documents: please
upload all requested
and applicable
documents that HR
has listed for each
vacancy. If not
specified further
within the vacancy
announcement, all
applications have to
be accompanied at a
minimum by the
universal set of
required documents
such as educational
certificates (please
refer to the
advertised specific
education
requirements), copy
of passport or ID.
• Failure to upload
the required
documents will
disqualify your
application from
further
consideration. (This
is applicable of
Internal and
External
candidates.)

Remember, do not attach

cover letters,
resumes/curriculum
vitas or work certificates.

We are committed to
creating an inclusive and
supportive work
environment. If you
require any special
accommodations during
the application process
or interview, please let
us know, and we will
make every effort to
 assist you."

Required Documents:

In order to qualify based

on education, you MUST
submit the requested
diploma and / or
transcripts as verification
of educational requirement
by the closing date of this
announcement. If you fail
to provide requested
information, or the
information you submit is
insufficient to verify your
eligibility, you will not be
considered for this
position.

All Applicants:

• ID/Passport
• Education Proof
Required Documents:
• Driver’s License

Eligible Family Member

Applicants:
• Copy of Sponsor's
Orders/Assignment
Notification (or equivalent)
• Passport copy
• DD-214 - Member Copy
4, Letter from Veterans’
Affairs, or other supporting
documentation (if
applicable)
• SF-50 (if applicable)

Note: Failure to upload

any of the required
documents will result in
disqualification of the
application.

Applicants who are invited

to take a language or skills
Next Step:
test, or who are selected
for an interview will be
 contacted via email.

For further information -

the complete position
description listing all of the
duties, responsibilities,
required qualifications, etc.
may be obtained by
contacting the Human
Resources Office.

Thank you for your

application and your
interest in working at the
U.S. Mission in Tunis,
Tunisia.

Locally Employed Staff,

including Members of
Household (MOHs), and
Third-Country Nationals
(TCNs), working at the
U.S. Mission in
Tunis,Tunisia may receive
a compensation package
that may include health,
separation, and other
benefits. For EFMs,
benefits should be
discussed with the Human
Resources Office. The
package offered by the US
Embassy includes the
below benefits: In addition
to the base salary stated
Agency Benefits:
above, the embassy offers
an end-year bonus, food,
and transportation
allowances. 20 paid
holidays (US and Tunisian
holidays). Potential
inhouse and abroad
training opportunities.
Possibility to receive
monetary awards. A Merit
Based Compensation
program (MBC): it entails
an annual reward to be
added to the
employee’s base
salary depending on the
end of cycle performance
evaluation. Health
 Insurance Plan with a
ceiling of 10,000
TND/year/person. On-site
Gym and Pool. The pay
plan is assigned at the
time of the conditional offer
letter by the HR Office.

HIRING PREFERENCE
SELECTION PROCESS:
Applicants in the following
hiring preference
categories are extended a
hiring preference in the
order listed below.
Therefore, it is essential
that these applicants
accurately describe their
status on the application.
Failure to do so may result
in a determination that the
applicant is not eligible for
a hiring preference.

HIRING PREFERENCE
ORDER:

1. AEFM / USEFM who

is a preference-
eligible U.S. Veteran*
Other Information: 2. AEFM / USEFM
3. FS on LWOP and CS
with reemployment
rights **

* IMPORTANT: Applicants
who claim status as a
preference-eligible U.S.
Veteran must submit a
copy of their most recent
DD-214 (“Certificate of
Release or Discharge from
Active Duty”), equivalent
documentation, or
certification. A
“certification” is any written
document from the armed
forces that certifies the
service member is
expected to be discharged
or released from active
duty service in the armed
forces under honorable
conditions within 120 days
after the certification is
submitted by the applicant.
The certification letter
should be on letterhead of
the appropriate military
branch of the service and
contain (1) the military
service dates including the
expected discharge or
release date; and (2) the
character of service.
Acceptable documentation
must be submitted in order
for the preference to be
given.

** This level of preference

applies to all Foreign
Service employees on
LWOP and CS with re-
employment rights back to
their agency or bureau.

For more information (i.e.,

what is an EFM, USEFM,
AEFM, MOH, etc.?) and
for additional employment
considerations, please visit
the following link.
[Link]

I certify that, to the best of my knowledge and belief, all of the information on and attached to this
application is true, correct, complete, and made in good faith. I understand that false or fraudulent
information on or attached to this application may be grounds for not hiring me, or for
separation/dismissal after I begin work, and may be punishable by fine or imprisonment according
to this country's law or U.S. law. I understand that any information I voluntarily provide on or
attached to this application may be investigated.

Date Received: 09/05/24 [Link] PM