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客艙組員安全科目考試
學員單位/姓名
空服管理部/黃純玲
交卷日期
2023/05/14

考試成績
100

考試結果
通過
試卷題目

1.航空器使用人應就各型航空器指派其每一飛航組員，於飛航緊急情況或緊急撤離時擔任必要任務。其
任務包括緊急及救生裝備之使用。航空器使用人，並應於年度訓練計畫中施以訓練及定期演練。 (是非題/
5分) 得分：5

考生 標準 選項
作答 答案
  是
否
解答說明
乘客登機與離機時，航空器使用人應留置符合AOR188第一項規定之客艙組員於客艙內執行安全相關
2.
事宜。航空器使用人應確保依AOR188第一項派遣之客艙組員於航空器起飛、降落或機長指示時，應平均
配置於客艙內並坐於靠近緊急出口之指定座椅及繫妥安全帶，如有裝置肩帶者，並應繫妥肩帶。當航空
器於地面滑行時，依AOR188第一項派遣之客艙組員應就座於指定座椅並繫妥安全帶或肩帶。但需處理與
航空器或乘客安全及服務等相關事宜者，不在此限。客艙組員工作時，應著航空器使用人所規定之制
服，並自備手電筒一具置於便於取用之處。 (是非題/5分) 得分：5
考生 標準 選項
作答 答案
是
  否
解答說明
緊急出口座位乘客(Exit Seats Passenger)的安全簡報(Verbal briefing)內容何者正確? (單選題/5分) 得
3.
分：5
A. Inform them that they are seated next to an emergency exit.

B. Do not open the exit until you hear the command EVACUATE! EVACUATE! and / or noticing evacuation sign
als.

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C. Help passengers to evacuate away from the aircraft.

D. Read selection criteria and information regarding Emergency Exit in EXIT SEAT PASSENGER INFORMATIO
N (points of the card)

E. Explain that in the unlikely event of emergency they may be required to open the exit.

F. Ask them to listen carefully to the information that they will not get hurt when evacuating and with no worry ab
out it.

考生 標準 選項
作答 答案
ACDE
ABCDEF
ADEF
  ABCDE
解答說明
以下物品因有影響飛航安全之虞，不得放置於手提行李或隨身攜帶進入航空器，應置於託運行李內交
4.
由航空公司託運 (單選題/5分) 得分：5
A.斧頭。
B.厚度超過0.5毫米之金屬尺等可做為敲擊、穿刺之器具。

C.行動電源 。

D.釣魚竿。

考生 標準 選項
作答 答案
AB
ABC
  ABD
ABCD
解答說明
5. Choose the correct statements about nosebleed. ( 單選題/5分) 得分：5
A. Keep the victim’s head bent slightly backward to allow blood to flow out from the front of the nose.

B. Keep victim in a sitting upposition.

C. Reassure and calm the victim.

D. If bleeding still does not stop, page for medical assistance.

E. Pinch both nostrils with steady pressure for 10 minutes. If the victim does not feel dizzy, let the victim pinch h
er / his nose. Otherwise, pinch the nose for the victim.

考生 標準 選項
作答 答案
ABCDE
ABCD
  BCDE
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考生 標準 選項
作答 答案
ACD
解答說明
6. 請排序人員由外操作艙門步驟。 (單選題/5分) 得分：5
A. Push flap

B. Pull the door outwards and push forwards.

C. Check the red CABIN PRESSURE warning light is not flashing.

D. Grasp and fully lift up handle.

E. Lower the door control handle fully into the recess.

F. Check the gust lock engaged.

考生 標準 選項
作答 答案
CADB
ACDB
  CADBFE
ACDBFE
解答說明
7. About PED with lithium batteries, which of the following statement is INCORRECT? ( 單選題/5分) 得
分： 5

考生 標準 選項
作答 答案
PEDs are permitted as checked-in baggage when the devices are completely swit
ched off and must be protected from damage.
Each person can carry 15 PED with lithium batteries, when the watt-hour rating is
under 100WH.
If the watt-hour rating is between 100-160WH, the airline's approval is required.
  It's not allowed to carry the PED watt-hour rating exceed 100WH on board.
解答說明
8. 下列何者「非」屬security check內的檢查原則？ (單選題/5分) 得分：5
考生 標準 選項
作答 答案
Matters shall not appear.
  Matters shall not vanish.
Matters unexplainable.
Matters improper.
解答說明
9. Choose the correct statements about medical emergency procedures. ( 單選題/5分) 得分：5
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A. Page for medical assistance.

B. Assess the situation.

C. Record incident in the FR.

D. Advise flight crew.

E. Keep passenger comfortable.

F. Administer first aid.

考生 標準 選項
作答 答案
ABCDF
BCDEF
ABCEF
  ABCDEF
解答說明
10. USB power outlet LED indicators 顏色共有幾種? (單選題/5分) 得分：5
考生 標準 選項
作答 答案
4種
  3種
2種
1種
解答說明
11. 有關旅客於登機後、起飛前取消其行程欲下機者， 下列敘述何者為「非」？ (單選題/5分) 得分：5
考生 標準 選項
作答 答案
Passenger who cancels her/his trip cannot leave the aircraft without permission. C
IC and GHA must inform flight crew.
  The passenger's check-in baggage should not be offloaded.
Cabin crew should monitor the passenger who is away from seat and proceed to t
he boarding gate temporary.
Flight crew may decide to conduct through search procedures.
解答說明
12. Choose the correct statements about passenger died in flight after landing. ( 單選題/5分) 得分：5
A.Its relevant personnel to embark for further handling.

B.Transfer all related documents and personal belongings of the subject passenger to GHA for follow-up proces
s.

C.CIC assists with the follow-up handling.

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D.Request all passengers to remain seated through announcement then wait until airport First Aid team.

考生 標準 選項
作答 答案
  ABCD
BCD
ACD
AD
解答說明
13. 下列關於Cargo/ Mail Manifest敘述何者錯誤? (單選題/5分) 得分：5
考生 標準 選項
作答 答案
The cargo manifest consists of flight number, flight date and weight of goods, etc.
  Mail manifest is provided by local police office.
If there is no airmail be carried, “Airmail NIL” must be listed in the cargo manifest o
r prepare an “Airmail NIL” Manifest.
Cargo/ Mail Manifest will be prepared by the GHA and handed to the CIC after all
passengers have boarded.
解答說明
14. Choose the correct statements about emergency lighting system. A.Lights at the escape slide / slide
rafts B.Lavatories which are independent of the main lavatory lighting system. C.Exit locations and exit
marking signs at each main door and overwing emergency exit. D.Ceiling emergency lights. ( /5 單選題
分 得分：
) 5

考生 標準 選項
作答 答案
ABC
  ABCD
BCD
BD
解答說明
複選
15. [ ]When conducting Pre-flight Equipment Check on A320neo, what SHOULD CIC check? ( 複選
題 分 得分：
/5 ) 5

考生 標準 選項
作答 答案
  PED POWER.
  Cabin music and prerecorded annoucements.
FAK.
ELT.
解答說明
16. [ 複選]Choose the CORRECT statement about PED POWER IN USE indicator. (複選題/5分) 得分：5

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考生 標準 選項
作答 答案
  The PED POWER IN USE indicator is installed on the aisle side of seats.
The PED POWER IN USE indicator is installed on the window side of seats.
The PED POWER IN USE indicator comes ON in BLUE when power outlets are in
 
use.
The PED POWER IN USE indicator comes ON in PINK when power outlets are in
use.
解答說明
以下關於Mobility aids with non-spillable wet batteries, nickel-metal hydride batteries or dry batteries
17.
敘述何者正確? (複選題/5分) 得分：5
考生 標準 選項
作答 答案
The mobility aids must be prepared for transport to prevent unintentional activatio
  n; and non-spillable batteries are not permitted to contain any free or unabsorbed l
iquid.
  The operator must use the straps, tie-downs or other restraint devices.
The pilot-in-command must be informed of the location of installed mobility with ins
 
talled batteries or removed batteries and spare batteries.
The mobility aid, the batteries, electrical cabling and controls must be protected fro
 
m damage including by the movement of baggage, mail or cargo.
解答說明
18. [ 複選
] The photo luminescent strips need a sufficient charging time, please select the correct descri
ption about it. ( 複選題 分 得分：
/5 ) 5

考生 標準 選項
作答 答案
Set the temperature.
  The cabin lighting must be set to full brightness for a minimum of 15 mins.
  White light
Cover the photo luminescent strips.
解答說明
19. [ 複選] 以下有關防撞姿勢之目的敘述何者正確? (複選題/5分) 得分：5
考生 標準 選項
作答 答案
A brace position is designed to minimize injury to occupants in the cabin by positio
  ning the head and extremities in a protective position.

A protective position or brace position increases survivability by reducing the sever

  ity of injury during a sudden impact.

A protective position or brace position decreases survivability by reducing the seve

rity of injury during a sudden impact.

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解答說明
複選] According to Tigerair Taiwan Aviation Security Program, airports are categorized into (複選題/
20. [
分 得分：5
5 )

考生 標準 選項
作答 答案
Category BLUE (Normal Security Measures)
  Category GREEN (Normal Security Measures)
  Category YELLOW (Enhanced Security Measures)
  Category RED (Alert Security Measures)
解答說明

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