Document ID: GEMS_ O&M _TKC_NL_9
Version No.: 1.0
Date of release: 25/05/2019
Subject: TQCL – Error Code List
NL Volume: 09
Date of Publication 25/05/2019
Device Name: Dispenser
Make: Tokheim
Model: TQCL
Customer: IOCL, BPCL, HPCL, Nayara
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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DOCUMENT CONTROL & REVISION HISTORY
• DOCUMENT CONTROL INFORMATION
Version No Reviewed By Approved By Released By
V1.0 VB Vice President Sapna Malviya
• REVISION AND CHANGE HISTORY
Version No. Date Of Release Change description
V1.0 25/05/2019 First Version
• NEWS LETTER VOLUME CONTROL & CHANGE HISTORY
Volume Date Of Publication Change description
09 25/05/2019 Ninth Volume
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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ABBREVIATION USED
Abbreviation Description
GEMS General Energy Management System
O&M Operation and Maintenance
TKC Technical Knowledge Centre
NL News Letter
DU Dispensing Unit
BPCL Bharat Petroleum Corporation Limited
IOCL Indian Oil Corporation Limited
HPCL Hindustan Petroleum Corporation Limited
KBD Key Board Display
FIP Filling Position
CSD Customer Sales Display
DISPA Display A
DISPB Display B
FCC Fore Court Controller
EMT Electro Mechanical Totalizer
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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INTRODUCTION:
Facilities of displaying error codes in dispensing units have been very helpful in
diagnosis of the machine faults.
Now error codes are being referred in audit trials of the machine and have been
found very useful in verification audits.
Investigation officers of QCC and Government agencies have also started to refer
error code records in their verification methodology.
List of error codes have been circulated to all state run oil companies and often
queries are raised on us for decoding of the error codes.
In this News Letter we are circulating the list of error codes pertaining to TIPL
model TQCL.
DISPLAY ERROR INFORMATION:
Error displayed on KBD:
Error ID
KBT screen displays the Check Code for Analysis and Diagnosis.
ERROR MESSAGE:
Check code FIP NO. 0- ERA error Error Code
1/2/3/4 1- Nozzle (1-8)
Related error
C X Y ZZ
For example :
C1130 where C- Check code
1- FIP No. (1)
1- Nozzle No. (1)
30- Check code for Motor Suspend
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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TQCL Check Code List :
Visibility of
Check Code Description Error Type Error on
CSD
NOTE : PSU,ET/EMT related check code are in the form "C00ZZ ", where ZZ is
Check code.
POWER RELATED CHECK CODE
(ERROR NO. 1-5)
1 Low Battery error Major Yes
2 Battery Fail error Major Yes
3 Mains Fail error Major Yes
4 Mains Low error Major Yes
5 Mains High error Major Yes
PSU (POWER SUPPLY UNIT) RELATED CHECK CODE
(ERROR NO. 10-13)
10 BMS HW absent error Major Yes
11 BMS CRC error Major Yes
13 BMS Welmec error Major Yes
ETOT RELATED CHECK CODE
(ERROR NO. 20-26)
20 ETOT HW absent error Major Yes
21 ETOT CRC error Major Yes
23 ETOT Welmec error Major Yes
ETOT Firmware (Software)
24 Major Yes
Integrity error
ETOT Serial No. mismatch
25 Major Yes
Error
26 ETOT Serial No. Absent Error Major Yes
NOTE: Printer, KBT and CSD board related check code are in the form "CF0ZZ “,
Where F= FIP NO. And ZZ is Check code.
PRINTER RELATED CHECK CODE
( ERROR NO 30-36)
F030 Printer Head over heat Minor No
error
F031 Printer Door Open error Minor No
F032 Printer Page out Error Minor No
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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F033 Printer Cutter Jam error Minor No
F034 Printer Fuse blown error Minor No
F035 Printer Supply Error Minor No
F036 Printer Communication error Minor No
LKBD RELATED CHECK CODE
(ERROR NO. 50-57)
F050 LKBD HW absent error Major Yes
F051 LKBD CRC error Major Yes
F053 LKBD Welmec error Major Yes
F054 LKBD Firmware (Software
Major Yes
) Integrity error
F055 LKBD Serial No. error Major Yes
F056 LKBD Serial No. corrupt Major Yes
F057 LKBD conflict error Major Yes
DISPLAY A RELATED CHECK CODE
(ERROR NO. 60-69)
F060 Display A HW absent error Major Yes
F061 DISPA CRC error Major Yes
F063 DISPA Welmec error Major Yes
F064 DISPA Firmware (Software)
Major Yes
Integrity error
F065 DISPA Serial No. mismatch Major Yes
F066 DISPA Serial No. absent Major Yes
F067 DISPA has more no. of valid
Major Yes
address
F068 DISPA has less no. of valid
Major Yes
address
F069 DISPA conflict error Major Yes
DISPLAY B RELATED CHECK CODE
(ERROR NO. 70-79)
F070 Display B HW absent error Major Yes
F071 DISPB CRC error Major Yes
F073 DISPB Welmec error Major Yes
F074 DISPB Firmware (Software) Major Yes
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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Integrity error
F075 DISPB Serial No. mismatch Major Yes
F076 DISPB Serial No. absent Major Yes
F077 DISPB has more no. of valid
Major Yes
address
F078 DISPB has less no. of valid
Major Yes
address
F079 DISPB conflict error Major Yes
FCC RELATED CHECK CODE
(ERROR NO. 80)
F080 FCC communication fail Major Yes
NOTE: Nozzle related check code are in the form "C FNZZ", where F= FIP No,
N= Nozzle no & ZZ = Check code.
PULSER RELATED CHECK CODE
FN00 Pulser hardware absent error Major Yes
FN01 Pulser CRC error Major Yes
FN03 Pulser Welmec Error Major Yes
Pulser Firmware (Software)
FN04 Major Yes
Integrity Error
FN05 Pulser Serial No. Error Major Yes
FN06 Pulser Serial No. Read Error Major Yes
FN07 Pulser ID conflict error Major Yes
PULSER SENSOR RELATED ERRORS
FN10 Sensor 1 fail Major Yes
FN11 Sensor 2 fail Major Yes
FN12 Pulser fail Major Yes
FN13 Pulser reverse overflow Major Yes
FN14 Pulser error encounter and
Major NO
checked before fueling
Pulser marker fail error
FN15 code Major Yes
FN16 Pulser magnet error Major Yes
FN17 Pulser Cal Factor mismatch Minor NO
GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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FN18 Pulser Lid Error Major NA
FN19 Pulser Battery absent error Major NA
FN20 Pulser Battery charge error Major NA
MOTOR AND VALVE RELATED CHECK CODE
FN30 Motor Suspend error Minor NO
FN31 Motor Timeout Minor YES
FN32 Valve fault Major NO
FN 41 Motor Under Current Major YES
FN42 Valve Over Current Major NO
VOLUME RELATED CHECK CODE
FN35 Volume Overshoot Error Major NO
FN36 Idle Volume error Minor YES
EMT RELATED CHECK CODE
FN40 EMT absent Major YES
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GEMS_O&M_TKC_NL_V1.0_9 TQCL- Error Code List
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