OpenText ECM Solution

Extension Sales Guide

Solution Extension, Description Use Cases, Business Value Customer Pain Points Ordering, Pricing, Deal Info

SAP Extended ECM by See all use cases for SAP Document Access plus: § Content silos outside of SAP make it hard to § Global Price List:
OpenText Integrates tightly with § Content-Enriched business processes – integrate content to business processes; “SAP Extended ECM by
SAP to offer content-enriched Manage all content within the SAP business users lack easy access to needed OpenText”;
business processes throughout process to support document intensive information from their preferred user “SAP Extended ECM by
the entire lifecycle of all functions, collaboration and regulated processes interface OpenText, limited access option”
enterprise content. It provides requiring audit trail and retention § Costly paper processes, e.g. in Quality (limited access option = once
document, records management, § Compliance, Risk Management and Records Mgmt, HR, Customer Service, Procurement weekly or less than 52 login days
case management, team and Retention – Manage content in conformance § Business documents stored without linking annually)
content collaboration, social with regulatory requirements and compliance the SAP business context makes it § Pricing:
media, imaging, content-centric rules impossible to meet quality or service €2,100 per user (unlimited),
workflow, secure archiving and § Choice of User Interfaces - Easy access to standards and hampers efficiency €700 per user (limited access
content search and retrieval content from inside and outside of SAP offering § No unified enterprise-wide records option)
directly within the SAP business out-of-the-box integration with SAP GUIs (like management strategy means high expense § Material Numbers (Solution Tab):
process. ERP, CRM and Portal), MS Windows, MS or inability to respond to litigation or audit #7018606 (unlimited),
Includes Document Access by Office, E-Mail clients and the Web. requests #7018607 (limited use option)
OpenText. § Minimum Order Quantity: 100
users (unlimited), 500 users
(limited use option); unlimited is a
prerequisite for limited access
option
§ Average Deal Size: €400,000
§ Typical Sales cycle: 4-6 months
SAP Extended ECM by § See above § See above § Pricing:
OpenText for S/4HANA €2,310 per user (unlimited),
Same as above but specifically €770 per user (limited use option)
for S/4HANA § Material Numbers (Solution Tab):
#7018891 (unlimited),
#7018892 (limited use option)

SAP Content Management for Governance and archiving for SharePoint § Lack of governance for SP content, content § Global Price List:
Microsoft SharePoint by § Cost effective SharePoint content storage not retained for legally required duration, or “SAP Content Management for
OpenText § Keep only active content in SharePoint kept too long Microsoft SharePoint by
Integrates Extended ECM into § Long term access to content § Need for Archiving and /or records OpenText”
SharePoint and enables users to § Records management for SharePoint content management § Pricing: €400 per user
collaborate and work with SAP § Controlled deployment of SharePoint sites § Huge discovery costs for content Inability to § Material Numbers (Solution Tab):
related content in Microsoft Extended ECM integration for SharePoint access SP content from SAP #7018610
SharePoint. In addition it provides § Working with SAP related content in SharePoint § Inability to access SAP content from SP § Minimum Order Quantity: 100
Information Governance for § SharePoint as user interface for Extended ECM § Business context information often added users
SharePoint Content with content § Enable collaboration between SAP and manually in SP, getting out of sync with SAP § Prerequisite: ExtECM must be
archiving and DoD 5015.2 and SharePoint users and expose key SAP business metadata present
VERS certified Records Mgmt. processes to SharePoint users § Poor efficiency of internal collaboration § Average Deal Size: €200,000
§ Typical Sales cycle: 4-6 months

SAP Archiving by OpenText § SAP Upgrades – Reduce the cost, level of effort, § Management of archives on file servers § Global Price List:
Securely stores both SAP data time and risk associated with upgrading in SAP complicates maintenance and disaster “SAP Archiving by OpenText”
and documents in an unalterable, § Green IT – Reduce resource consumption and recovery planning “SAP Archiving by OpenText,
secure, tamper-proof repository carbon output with lean IT and data operations § SAP system upgrades, Unicode migration limited access option” (limited
for long-term retention. It § System Performance – Offload aged data to negatively impacted by the volume of data access option = once weekly or
integrates print lists, data and reduce the SAP database size for improved § High IT costs and resource consumption for less than 52 login days annually)
documents and associates them performance database and storage management, § Pricing:
to SAP business processes. It § Compliance – Long term archiving and secure excessive energy costs €350 per user (unlimited)
improves SAP system preservation of data and documents § Slower response times in the SAP system €110 per user (limited access
performance by archiving data § Disaster recovery – Restore data and document § Backup and recovery too long for production option)
that is no longer current while content in case of system failure cycle § Material Numbers (Solution Tab):
preserving access to this data for § Cost reduction (lower TCO) – Ability to move § Paper files are hard to secure and have high #7018898 (unlimited)
system users in a central, secure content to less expensive storage media on-site and off-site storage costs #7018899 (limited access option)
repository. § Paper-based processes are slow due to § Minimum Order Quantity: 100
paper transport times, especially across users (unlimited), 500 users
departments or geographies (limited use option); unlimited is a
prerequisite for limited access
option
§ Average Deal Size: €80,000
§ Typical Sales Cycle: 2-3 months
SAP Archiving by OpenText for § See above § See above § Pricing:
S/4 HANA €385 per user (unlimited)
Same as above but specifically €120 per user (limited access
for S/4HANA option)
§ Material Numbers (Solution Tab):
#7018895 (unlimited)
#7018896 (limited access option)

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 OpenText ECM Solution
Extension Sales Guide
Solution Extension, Description Use Cases, Business Value Customer Pain Points Ordering, Pricing, Deal Info

SAP Document Access by See all uses cases for SAP Archiving plus: § Productivity is down because people spend § Global Price List:
OpenText § Improve Content-Dependent Business too much time looking for documents that “SAP Document Access by
Integrates SAP documents from Processes – Gain 360° views on SAP data and support business processes OpenText”
different SAP business objects related SAP documents, provide the right § Expense/resources required to maintain “SAP Document Access by
into an easily accessible process information at your fingertips in a single view, legacy systems OpenText, limited access option
view. It provides quick and direct thus improving business process § Risk/continuity of maintaining aging systems (limited access option = once
access to documents through § Document Access helps share and process § Impaired decisions when users do not have weekly or less than 52 login days
dynamic content folders that help documents –View and annotate from SAP GUI access to all the relevant information annually)
organize the documents in a and SAP HTML GUI § Inability to meet quality or service standards § Pricing:
business-friendly format. § Legacy System Decommissioning – Shut down because users spend too much time looking €480 per user (unlimited).
Includes SAP Archiving by aged systems and ensure ongoing access to for documents that were filed without a €160 per user for (limited access
OpenText legacy content connection to the SAP business context option)
§ Material Numbers (Solution Tab):
#7018900 (unlimited)
#7018901 (limited access option)
§ Minimum Order Quantity: 100
users (unlimited), 500 users
(limited use option); unlimited is a
prerequisite for limited access
option
§ Average Deal Size: €200,000
§ Typical Sales Cycle: 3-5 months
SAP Document Access by § See above § See above § Pricing:
OpenText for S/4HANA €530 per user (unlimited).
Same as above but specifically €175 per user for (limited access
for S/4HANA option)
§ Material Numbers (Solution Tab):
#7018890 (unlimited)
#7018897 (limited access option)

SAP Archiving and Document § Provide external parties / business partner § Provide efficient access to content stored in § Pricing:
Access by OpenText, external access to content in B2B or B2C scenarios, e.g. the OpenText solution to business partner priced in blocks of 500,000
access option a utility provider or telco company provides and/or allow upload of content by business transactions
External access means customer bills in a customer portal, a bank partners €50,000 per block
individuals external to the provides online access to bank statements, etc § Material Numbers (Solution Tab):
Licensee's organization (i.e. other #7018986
than employee, contract worker § Prerequisite: the minimum
and outsourcer), of documents number of SAP Archiving or SAP
that are stored by the OpenText Document Access standard users
Solution need to be licenses
§ Transaction means number of
external read or write transactions
/ year (one time fee)

SAP Archiving and Document § See above § See above § Pricing

Access by OpenText for Priced in blocks of 500,000
S/4HANA, external access transactions
option €55,000 per block
Same as above but specifically § Material Numbers (Solution Tab):
for S/4HANA #7018987
§ Prerequisite: the minimum
number of SAP Archiving or SAP
Document Access standard users
need to be licenses.
Transaction means number of
external read or write transactions
/ year (one time fee)

SAP Invoice Management by § Automate Accounts Payable process – § Too many errors in AP processing § Global Price List:
OpenText and OCR Option for Eliminate costs and inefficiencies § Looking at a shared services model for AP “SAP Invoice Management by
Invoice Management § Finance Shared Services Operations – Support § Poor vendor relations due to AP issues OpenText” and “OCR Option for
Provides rapid ROI by centralized operations § Missing out on early payment discounts SAP Invoice Management by
transforming manual AP steps § Financial Reporting – Increase accuracy and § No standard process for exception handling OpenText”
into an automated, business rule- shorten closing cycle § Inability to negotiate early payment discounts § Pricing:
driven process. It detects invoice § Cash Flow – Improve cash flow by capturing § Improperly managed cash flow due to Invoice Management - €0.75 per
exceptions and uses SAP early payment discounts inability to determine cash required for invoice;
workflow to provide collaboration § Compliance and Risk – Provides process invoices OCR Option – €0.60 per invoice
and exception handling. The control, granular audit trail and help prevents § Too few invoices processed by each § Material Numbers (Solution Tab)
optional add-on for Optical fraud before it happens processor Invoice Mgmt #7017981/
Character Recognition further § Too many “when will the payment occur” #7017525 (Ariba)
automates the process. Works phone calls OCR Option #7018888/ #7018889
with paper and electronic invoice § Too many opportunities for fraud (Ariba)
input. Includes country-specific § Time consuming manual data entry § Minimum Order Quantity:
language and business rule 30,000 invoices per year (1-time
support. license fee)
In blocks of 1000 invoices
§ Average Deal Size: €160,000
§ Typical Sales Cycle: 3-5 months

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 OpenText ECM Solution
Extension Sales Guide
Solution Extension, Description Use Cases, Business Value Customer Pain Points Ordering, Pricing, Deal Info

SAP Invoice Management by See above See above § Pricing:

OpenText for S/4AHANA; €825 per block of 1000 invoices
SAP Invoice Management by Material Numbers (Solution Tab)
OpenText (Ariba) for SAP 7018893
S/4HANA 7xxxxx (Ariba)
Same as above but specifically
for S/4HANA
SAP Employee File § HR staff can process personnel tasks faster with § Lacking time for higher value activities § Global Price List:
Management by OpenText fewer errors, reducing time spent on labor- § Looking at a shared services model “SAP Employee File Management
Simplifies management of print intensive, administrative tasks and optimize and § Many redundant or inefficient processes by OpenText” (Note: includes SAP
and electronic worker-related automate strategic activities such as recruitment § Responding to high variety of inquiries is Document Access, but only for
documents. It helps organize and skill development cumbersome use with employee records.)
content for instant accessibility § Support centralized HR shared services § Lack of focus on strategic plans and § Pricing €35 per employee
and searching. It helps achieve operations corporate goals § Material Numbers (Solution Tab)
compliance with complex legal § Manage large volumes of paper and electronic § Minimal control of service quality #7017984
requirements for data retention records § No time for Talent Management § Minimum Order Quantity: 1,000
and security. HR master data and § Compliance with document retention and § Not easy to comply with regional regulations employees
worker-related documents are deletion regulations in global workforces § Manual data entry is time consuming § Average Deal Size: €160,000
centralized and displayed in the § Demand for delivery of high-quality, accurate § Transform HR role from administrative to § Typical Sales Cycle: 3-5 months
Human Capital Management HR services at a low cost strategic
(SAP ERP HCM) solution. § Paper files are hard to secure and have high
on-site and off-site storage costs

SAP Document Presentment by § Reduced time-to-market and improved § Inability to communicate effectively with § Global Price List:
OpenText and add on for campaign effectiveness: business users customers, suppliers and employees in a “SAP Document Presentment by
Business Correspondence manage cross-sell/up-sell messaging on existing differentiated way OpenText” (DP)
Automates the generation and documents for increased revenue § High cost and complexity of multi-channel “SAP Document Presentment add
multi-channel distribution of § Better operational efficiencies, improved document generation and distribution on for business correspondence”
personalized enterprise reliability and accuracy through document § Lack of reliability and accuracy of document- (DP-BC)
documents, such as paper and automation intensive business processes § Pricing: per sales unit of 100,000
electronic bills and invoices, § Improved customer, supplier and employee § Inconsistent information across all channels document transactions €17,000
statements, shipping documents, service through personalized and targeted § Lack of agility to respond to changes in (€4,250 DP-BC)
labels, tags, POs and communication, multilingual and graphical market and regulatory demands § Material Numbers (Solution Tab):
correspondence, out of SAP and documents § Paper based processes are inefficient and Document Presentment #7018609
non-SAP systems. Producing and § Increased customer, supplier and employee not sustainable add on for Business
delivering customized documents satisfaction and sustainability through electronic Correspondence #7017989
when and where you need them documents § Minimum Order Quantity: 24
provides improved operational § 30-50% reduction in traditional printing and sales units = €408,000 (€102,000
efficiencies. It enhances the distribution cost through optimized print DP-BC)
quality of the customer, supplier processing, sorting, bundling and mailing § Prerequisite: quantity licenses of
and employee experience by optimization Add on must be the same quantity
transforming ordinary § Reduced TCO and improved agility by making of the base Document
communications into well document changes in real-time Presentment solution (7018609)
designed and powerful one-to- § Average Deal Size: €400,000
one marketing channels. § Typical Sales Cycle: 3-5 months
SAP Hybris Digital Documents § Same as SAP Document Presentment by § Same as SAP Document Presentment by Pricing: block of 100,000
by OpenText is a complete SAP OpenText and Business Correspondence Add- OpenText and Business Correspondence transactions
Hybris solution for customer on with the addition of seamless integration to Add-on Price per sales unit (PPU) tiered
communication and document SAP Hybris Commerce Suite technology with bands as below (in million
process automation. It enables transactions)
businesses to automatically - 24 to 200 units – from 2.4 to
assemble personalized 20 million transactions per
documents based upon year = €21.000 PPU
information stored in multiple Mat Number: 7018798
repositories (Hybris Billing, Hybris - 201 to 600 units – from 21 - 60
Marketing, Hybris Commerce, Million transactions per year =
Hybris CPQ, SAP Hybris Digital €19,000 PPU
Asset Management by OpenText, Mat Number: 7018799
ERP, and other applications). - above 600 unites - above 60
Million transactions per year =
€15,500 PPU
Mat Number: 7018800
Minimum Order Qty.: 24 sales
units
Prerequisite: SAP Hybris
Average Deal Size: €250,000 to
€850,000
Typical Sales Cycle: 3-6 months

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 OpenText ECM Solution
Extension Sales Guide
Solution Extension, Description Use Cases, Business Value Customer Pain Points Ordering, Pricing, Deal Info

SAP Digital Asset Management § Deliver efficiencies in digital media distribution § Marketing challenge to reach socially § Global Price List:
by OpenText throughout the content value chain networked, well informed, empowered “SAP Digital Asset Management
Automates and optimizes the five § Secure the life cycle of digital assets including audiences by OpenText”
essential steps in media rights and permissions control and brand § Management of storage-intensive content “SAP Digital Asset Management
management: collecting, compliance formats by OpenText, limited access
managing, finding, using and § Consistent creation, management, and § Difficulty in repurposing media content for option”
distributing media formats such distribution of marketing content. multiple outlets or campaigns § Pricing:
as audio, video, graphics, photos § Enable rich media formats for supporting various § Tracking and managing the costs, €200,000 for blocks of 50 named
and presentations. It enables and business processes and organizational functions effectiveness and performance of content users unlimited
maintains control of digital media § Support comprehensive information standards supporting marketing programs €40,000 for block of 50 limited use
assets—all in context of your with extensive metadata, searching, and § Need to remove barriers to drive option users
business processes in SAP retrieval capability monetization of digital media assets § Material Numbers (Solution Tab):
Business Suite applications, § Compatibility with broad range of media formats § Opportunity to increase efficiency of #7017892 (unlimited)
including SAP CRM and hybris. business and operations process execution #7017918 (limited access option)
with use of media assets § Minimum Order Quantity: 50
users;
unlimited use (7017892) is a
prerequisite for limited use option
§ Average Deal Size: €300,000
§ Typical Sales Cycle: 3-5 months
SAP Digital Content Processing Typical processes § Slow manual processing of incoming § Global Price List:
by OpenText § Digital mailroom for any incoming information documents like sales order, incoming “SAP Digital Content Processing
Accelerates business processes channel (paper, fax, email, EDI, …) delivery notes, supplier statements, by OpenText”
through end-to-end automation of § Sales Order Processing employee sick notes, etc. … § Pricing:
capturing and processing of § Processing of incoming delivery notes, supplier § Error-prone manual data entry, causing high €4000 per block of 1000
business data and documents. statements costs, poor quality, billing errors, disputes transactions (transactions are
The capturing component § Digital HR - processing of employee inquiries, § Slow process, causing delays, missed SLA, single instances of a content
simplifies data entry through OCR sick notes, originals, … dissatisfied business partners, customers. process/workflow that is captured
and validation. The workflow Process automation & optimization § No process insight, missed opportunity to and/or processed by the Software)
accelerator component provides a § Foundation for non-touch processing spot bottlenecks, continuously optimize the § Material Number (Solution Tab):
rapid configuration of SAP § Control the information flow process # 7018398
processes and speeds up § Shorten overall processing time § Missing transparency of current status of the § Minimum Order Quantity: 30
implementation time. Mobile Fiori § Optimize manual work via process automation process, inability to answer inquiries fast blocks
app allows non-SAP users to and efficient UX § Average Deal Size: €300,000
make workflow approvals in a § Simple deployment and operations § Typical Sales Cycle: 2-4 months
simplified UI on mobile device.

SAP Digital Content Processing § See above § See above § Pricing:

by OpenText for S/4HANA €4400 per block of 1000
Same as above but specifically transactions (transactions are
for S/4HANA single instances of a content
process/workflow that is captured
and/or processed by the Software)
§ Material Number (Solution Tab):
# 7018894
SAP Extended ECM for § Digital file in administration and citizen service, § Government initiative mandate a digitization § Global Price List:
Government by OpenText is a compliant to government laws and standards. of administration in order to create simplified “SAP Extended ECM for
fully featured solution with § Content-enriched business processes – Manage and efficient processes for federal, state and Government by OpenText”;
enterprise content management all content within the SAP and NON-SAP local authorities. “SAP Extended ECM for
capabilities, such as document business process to support document intensive § Costly paper processes, e.g. in case Government by OpenText, limited
management, file plans, records functions, collaboration and regulated processes management, FOI act, citizen services, access option” (limited access
management (including long-term requiring audit trail and retention procurement, contract management, public option = once weekly or less that
archiving) and collaboration, § Compliance, Risk Management and Records infrastructure management … 52 login days annually)
which supports the requirements Retention – Manage content in conformance § Content silos make it hard to integrate § Pricing:
to meet government laws and with regulatory requirements and compliance content to business processes; users lack €2,700 per user (unlimited),
standards for digitalization. rules easy access to needed information from their €900 per user (limited access
Includes SAP Extended ECM by § Choice of User Interfaces - Easy access to preferred user interface option)
OpenText content from inside and outside of SAP offering § No unified enterprise-wide records § Material Numbers (Solution Tab):
The solution is limited to out-of-the-box integration with SAP UIs (like management strategy means high expense #7019172 (unlimited)
government market. For this Fiori, ERP, CRM and Portal), MS Windows, MS or inability to respond to litigation or audit #7019173 (limited use option)
purpose, a ‘government’ consists Office, E-Mail clients and the Web. requests. § Minimum Order Quantity:
of the governing body of a 100 Users (unlimited)
political unit such as a nation, 500 users (limited use option)
state or community. unlimited is a pre-requisite for
limited access option
§ Average Deal Size: €600,000
§ Global Price List: 8-12 months

Contacts: SAP, Olav Frijhoff SAP, Erik Fischer

rd rd
Director 3 Party Solutions EMEA VP Head of 3 Party Solutions MEE
olav.frijhoff@sap.com e.fischer@sap.com
Phone: +31 6 5181 9215 Phone: +49 160 90 81 9865

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 OpenText ECM Solution
Extension Sales Guide
OpenText, Markus Voigt OpenText, Hans-Gerd Schaal
Director SAP Sales and Alliances Europe SAP Reseller Portfolio & Programs
markus.voigt@opentext.com Hans-Gerd.Schaal@opentext.com
Phone: +49 175 7257 189 Phone: +49 211 537533 39

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