1st Module Assessment - AMIGO Operations 28
1st Module Assessment - AMIGO Operations 28
1st Module Assessment - AMIGO Operations 28
Question 1
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Question 2
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Question 3
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What is considered an important part of an effective process in 'People' element in Operational Excellence?
Question 5
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; a. The ability to provide a quality product or service at a fair price that consistently meets customer needs
' b. Continuous innovation and undifferentiated products
' c. Duplication of competitor's offerings
' d. High production speed and low inventory levels
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Question 6
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What does the first step in building a successful strategy require looking at?
Question 7
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What are the two key factors that define operational goals?
Question 9
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What did Hill's framework for developing a strategic plan consist of?
; a. Five steps, including defining business objectives and providing necessary infrastructure to support operation
' b. Six steps, concentrating on market analysis and budget allocation
' c. Seven steps, placing emphasis on organisational guidance and profits
' d. Three steps, mostly focusing on marketing strategies
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Question 10
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According to Black and Lewis (1997), how do they define Operational Strategy?
' a. Determining the immediate capabilities of work without relation to the overall strategy
' b. Planning short-term work capacities without considering contribution to the overall strategy
; c. Decisions shaping the long-term capacity of work regardless of its nature and contribution to the overall strategy
' d. Deciding the daily capacity of work irrespective of its role in the overall strategy
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Question 11
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Which aspect of the business environment should the strategy be related to according to the text?
; a. A broad set of external factors, such as economic power in the industry and social values
' b. Regulatory compliance and legal frameworks
' c. Internal factors, such as corporate strengths and weaknesses only
' d. Short-term economic indicators and competitor financial performance
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Question 13
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Question 14
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Question 15
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What factors must be considered for determining the organisation’s Competitive Strategy, as outlined in the text?
Question 17
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' a. Financial guidelines, organizational development, human resources, and external partnerships drive strategic planning.
' b. Strategic deals, corporate innovation, data analytics, and product management form key components.
; c. Operation operations, work, purchasing, manufacturing, and distribution are some critical areas for overall operation.
' d. Sales operations, market research, technology, and logistics are fundamental areas of focus.
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