USER MANUAL

On-Line UPS
Model ZS110
6000VA-10000VA

Uninterruptible Power Supply System

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 Contents
1. Brief introduction
1Brief introduction.................................................................1-5 1.1 System and model description
1.1 System and model description....................................................1
1.2 Description of commonly used symbols....................................2 The On-Line-Series is an uninterruptible power supply incorporating
double-converter technology. It provides perfect protection specifically for
1.3 Appearance...............................................................................2-4 strict load. The double-converter principle eliminates all mains power
1.4 Product specification and performance......................................5 disturbances. A rectifier converts the alternating current from the socket
2. Safety Instruction...................................................................6 outlet to direct current. This direct current charges the batteries and powers
3. Installation........................................................................7-14 the inverter. In the event of power failure, the maintenance-free batteries
power the inverter. Thus the inverter generates a sine wave AC power,
3.1 Unpacking and inspection...........................................................7 which permanently supplies the loads.
3.2 Input and output power wiring and protective earth ground
installation..............................................................................7-9 Designed with the proven on-line, double conversion architecture, this
series of UPS offers the greatest degree of availability in power protection
3.3 Operating procedure for connecting the long backup time and provides continuous high-quality AC power to connect strict load,
model UPS with the external battery..................................9-10 especially for the basic equipments in some areas as: finance,
3.4 Parallel operation.................................................................10-13 communication, government, traffic, manufacture, education and so on.
4. Operation and Operating mode.......................................14-20 This manual is applicable to the following models:
4.1 Operation..............................................................................14-15
Type Model Input Battery
4.2 Operating mode....................................................................15-20
6KVA 6K Single phase + N inbuilt
5. Battery maintenance.............................................................21 Standard
10KVA 10K Single phase + N inbuilt
6. Notes for battery disposal and battery replacement..............22 6KVAS 6KS Single phase + N External battery bank
7. Troubleshooting..............................................................23-24 10KVAS 10KS Single phase + N External battery bank
Long
10KVAS 3C10KS Three-phase + N + PE External battery bank
Appendix 1 Description of Display panel.............................25-26 back up
time 12KVAS 3C12KS Three-phase + N + PE External battery bank
Appendix2 Indicator and alarm..........................................27-28 15KVAS 3C15KS Three-phase + N + PE External battery bank
8. Chapter Operation (LCD model) ....................................29-39 20KVAS 3C20KS Three-phase + N + PE External battery bank

8.1 Operation Display Panel...............................................................29

8.2 Operation Mode.......................................................................30-34
8.3 Operating Instructions.............................................................34-35
8.4 Checking UPS function.................................................................36
8.5 Troubleshooting.......................................................................37-39

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 1.2 Description of commonly used symbols
The following symbols will be used in this manual and may appear during
the course of your practical applications. Therefore, all users should be
familiar with them and understand their meanings.

Notation and Explanation

Notation Explanation Notation Explanation
Alert you to pay special
Protective ground
attention
Caution of high voltage Alarm silence
Turn on the UPS Overload indication
Turn off the UPS Battery check
Idle or shut down the UPS Recyclable BACK VIEW of 6K-KS
Do not dispose with
Alternating current source (AC)
ordinary trash
Direct current source (DC) Battery

1.3 Appearance

BACK VIEW of 10K

BACK VIEW of 6K

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 1.4 Product specification and performance
●General specification
Frequency Input（full load） Output Dimensions Weight
Power Rating Model
(Hz) Voltage Current Voltage Current (W*L*H)mm (kg)
6KVA/4.8KW 6K 50/60 (176-276)VAC 31max 220V/230V 27A 260X560X717 68
6KVA/4.8KW 6KS 50/60 (176-276)VAC 31max 220V/230V 27A 260x533x501 17.5
10KVA/8KW 10K 50/60 (176-276)VAC 50max 220V/230V 45A 260X560X717 70
10KVA/8KW 10KS 50/60 (176-276)VAC 50max 220V/230V 45A 260x533x501 19.5
10KVA/8KW 3C10KS 50/60 (304-478)VAC 50max 220V/230V 45A 260X560X717
12KVA/9.6KW 3C12KS 50/60 (304-478)VAC 60 max 220V/230V 54A 260X560X717
15KVA/12KW 3C15KS 50/60 (304-478)VAC 75 max 220V/230V 68A 260X560X717
20KVA/15KW 3C20KS 50/60 (304-478)VAC 100 max 220V/230V 91A 260X560X717

● Electrical performance
INPUT
Model Voltage Frequency Power Factor
Single-phase（220VAC、 50/60Hz±5%
6K(S)/S10K(S) >0.99(Full load)
230VAC） （adjustable）
BACK VIEW of 10K-KS
3C10KS/3C12KS/3C15KS Three-phase（380VAC/220 50/60Hz±5%
>0.95(Full load)
/3C20KS VAC、380VAC/230VAC） （adjustable）

Output
Voltage Power Current
Frequency tolerance Distortion Overload capacity
regulation factor crest ratio
Synchronized 105%-125%load transfers
46-54Hz in Line mode THD<2% to bypass mode after 1
3:1
±1% 0.8lag (AC mode) ±1% of Full load minutes >130% load
maximum
normal frequency in (Linear load) transfers to bypass mode
Battery mode after 30second

●Operating environment
Temperature Humidity Altitude Storage temperature
0°-40° <95% <1000m 0°-40°

Note: If the UPS is installed or used in a place where the altitude is above
than 1000m, the output power must be decrease in use, please refer
to the following:
Altitude(M) 1000 1500 2000 2500 3000 3500 4000 4500 5000
BACK VIEW of 3C10K-KS、3C12K-KS、3C15K-KS、3C20K-KS Load 100% 95% 91% 86% 82% 78% 74% 70% 67%

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 2. Safety Instruction 3. Installation

●Even if the interruptible Power System (UPS) is not connected to utility 3.1 Unpacking and inspection
power, the output socket of the UPS may still present 220V/230V output
voltage. 1) Unpack the packaging and check the package contents. The shipping
package contains:
●If it is necessary to replace the external battery cord or power cord, please ●A UPS
purchase the original material from the service center or distributor of ●A user manual
our company so as to avoid overheat or spark resulting in fire due to ●A communication cable
insufficient capacity. 2) Inspect the appearance of the UPS to see if there is any damage during
transportation. Do not turn on the unit and notify the carrier and dealer
●Do not let battery or batteries get close to any heating source and do not immediately if there is any damage or lacking of some parts.
incinerate battery or batteries, they may explode.
3.2 Input and output power wiring and protective earth ground
●Do not open or mutilate the battery or batteries, released electrolyte is
installation
highly poisonous and harmful to the skin and eyes.
3.2.1. Notes for installation
●Do not short the positive and negative of battery electrode. Otherwise, it
1) The UPS must be installed in a location with good ventilation, far away
may cause electric shock or fire.
from water, inflammable gas and corrosive agents.
●To avoid the risk of being shocked, please do not attempt to open the case 2) The UPS should not be tilted. The air inlet port at the lower part of the
of the UPS. front panel and the fan outlet port on the rear panel should not be
blocked so as to ensure good ventilation (Allow at least 0.5m of space on
●A battery can present a risk of electric shock and high short circuit each side).
current. 3) In case if the UPS is unpacked, installed and used at very low
temperatures, condensation of water drops may appear. It is necessary to
●Do not plug household appliance such as hair dryers to UPS. wait until the UPS is fully dried inside out before proceeding to
installation and use. Otherwise, there may be a risk of electric shock.

3.2.2. Installation
Installation and wiring must be performed in accordance with the local
electric code and the following instructions by professional personnel. For
safety, please cut off the mains power breaker before installation. The
battery breaker also needs to be cut off if it is a long backup time model.
1) Open the terminal block cover located on the rear panel of the UPS
(please refer to the appearance diagram).
2) For 6K (S) UPS, it is recommended to select the UL1015 10AWG
(6mm2) wire or other insulated wire which complies with AWG Standard
for the UPS input and output wirings.

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 12) If it is necessary to connect the inductance load such as a monitor or a
3) For 10K (S)/3C10KS UPS, it is recommended to select the UL1015 laser printer to the UPS, the start-up power should be used for
8AWG (10mm2) wire or other insulated wire which complies with AWG calculating the capacity of the UPS, as its start-up power consumption
Standard for the UPS input and output wirings. is too big when it is started.
4) For 3C12KS/3C15KS/3C20KS UPS, it is recommended to select the
UL1015 6AWG (25mm2) wire or other insulated wire which complies
with AWG Standard for the UPS input and output wirings.
Note: Do not use the wall receptacle as the input power source for the
UPS, as its rated current is less than the UPS’s maximum input
current. Otherwise the receptacle may be burned and destroyed.
(Please refer to section 1.4)
5) Connect the input and output wires to the corresponding input and output
terminals according to the following diagram. Input and Output Terminal Block wiring diagram of 6K（S）、10K(S)
Note: you must make sure that the input and output wires and the input and
output terminals are connected tightly.
6) The protective earth ground wire refers to the wire connection between
the equipment which consumes electro-equipment and the ground wire.
The wire diameter of protective earth ground wire should be at least as
above mentioned for each model and green wire or green wire with
yellow ribbon wire is used.
7) After having completed the installation, make sure the wiring is correct.
8) Please install the leak current protective breaker at the output power
distribution panel of the UPS if necessary.
Input and Output Terminal Block wiring diagram of
9) To connect the load with the UPS, please turn off all the loads first, then
3C10KS/3C12KS/3C15KS/3C20KS
perform the connection and finally turn on the loads one by one.
10) No matter the UPS is connected to the utility power or not, the output
of the UPS may have electricity. The parts inside the unit may still have 3.3 Operating procedure for connecting the long backup time
hazardous voltage after turning off the UPS. To make the UPS have no model UPS with the external battery
output, power off the UPS, and then disconnect the utility power supply. 3.3.1. The nominal DC voltage of external battery pack is 192VDC. Each
11) Suggest charging the batteries for 8 hours before use. After connection, battery pack consists of 16 pieces of 12V”maintenance-free” batteries in
turn the input breaker in the “ON” position, the UPS will charge the series. To achieve longer backup time, it is possible to connect
batteries automatically. You can also use the UPS immediately without multi-battery packs, but the principle of “same voltage, same type” should
charging the batteries first, but the backup time may be less than the be strictly followed.
standard value. 3.3.2.For 6KS/10KS/3C10KS/3C12KS/3C15KS/3C20KS,The procedure of
installing battery bank should be complied with strictly. Otherwise you
may encounter the hazardous of electric shock.
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 3) Connect the output wires of each UPS to an output breaker panel first,
and then connect the wiring to the load via the breaker panel.
1) A DC breaker must be connected between the battery pack and the 4) The parallel UPS must be equipped with battery individually.
UPS. The capacity of breaker must be not less than the data specified 5) Please refer the figure followed to see the wiring of parallel operation.
in the general specification as follow. The capacity of the breaker must be not less than the specification as
follow.
Model 6K 6KS 10K 10KS 3C10KS 3C12KS 3C15KS 3C20KS
Model No. Capacity of breaker
Battery 6K(S) ≥40A/250VAC
192VDC 192VDC 192VDC 192VDC 240VDC 240VDC 240VDC 240VDC
voltage 10K(S)/3C10KS ≥60A/250VAC
Battery 3C15KS/3C20KS ≥100A/250VAC
34A max 34A max 56A max 56A max 46A max. 56A max. 70A max. 102A max.
current *The requirement of the output wiring is as follows:
Note: 240VDC battery voltage can be choose for 6K(S)/10K(S). ●When the distance between the UPSs in parallel and the breaker panel is
2) Set the battery pack breaker in “OFF” position and connect the 16 less than 20 meters, the difference between the wires of input & output
pieces of batteries in series. of the UPSs is required to be less than 20%;
●When the distance between the UPSs in parallel and the breaker panel is
3.3.3. To complete the connection by plugging the connector of the external greater than 20 meters, the difference between the wires of input &
battery cable into the external battery socket of the UPS. Do not attempt to output of the UPSs is required to be less than 10%.
connect any loads to the UPS now. You should connect the input power
wire to the right position first. And then set the breaker of the battery pack 3.4.3. Operation and maintenance
in the “ON” position. After that set the input breaker in the “ON” position. 1) To perform the general operation, follow the stand-alone operating
The UPS begins to charge the battery packs at the time. requirement;
2) Start up: The units transfer to INV mode simultaneously as they start up
3.4 Parallel operation sequentially in utility power mode;
Shutdown: the units shut down sequentially in INV mode. When the last
3.4.1. Brief introduction of the redundancy one completes the shutdown action, each unit will shut down the inverter
N+X is currently the most reliable power supply structure. N represents the simultaneously and transfer to bypass mode.
minimum UPS number that the total load needs; X represents the redundant
UPS number, i.e. the fault UPS number that the system can handle
simultaneously. The bigger the X is, the higher reliability of the power
system is. For occasions where reliability is highly required, N+X is the
optimal mode. As long as the UPS is equipped with parallel cables, up to 3
of them can be connected in parallel to realize output power sharing and
power redundancy.

3.4.2. Parallel installation

1) Users need to opt a standard 25-pin communication cable, which should
have 25 cores, corresponding stitches and shield, as the UPS parallel cable.
The length of the parallel cable is appropriate to be less than 3 m. 3) To perform the maintenance, follow the stand-alone requirement.
2) Strictly follow the stand-alone wiring requirement to perform the input
wiring of each UPS.
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 4. Operation and Operating mode
LED will be turned on. The UPS is working in Bypass mode.
It is easy to operate the equipment, with no previous training. You just need 3) Upon completion of the above to turn it off, output of electric current of
to read through this manual and operate according to the instructions in it. the UPS is still present. In order to cut off the output from the UPS,
The meaning of the LED indicators, please refer to the appendix 1 “Display simply cut off the utility power supply and the UPS will perform
panel”. self-diagnosis, finally not any display is shown on the display panel and
no voltage output is available from the UPS output.
4.1 Operation
4.1.4. Turn off the UPS with no utility power supplied
4.1.1. Turn on the UPS with utility power supplied
1) Press the “OFF” button continuously for more than 1 second to power
1) After you make sure that the power supply connection is correct, set the off the UPS.
input breaker in the “ON” position first. At this time the fan rotates and 2) When being powered off, the UPS will perform self-diagnosis, the
the UPS supplies power to the load via the bypass. The UPS operates in Load/Battery level LEDs will be turned on and then off one after
Bypass mode. another in ascending order. Finally not any display is shown on the
2) To power on the UPS by simply pressing the “ON” button continuously display panel and no voltage is available from the UPS output.
for more than 1 second.
3) When being powered on, the UPS will perform self-diagnosis, with the Suggestions:
load/battery level LEDs turned on and then off one after another in Please turn off the connected loads before turning on the UPS and turn on
ascending order. A few seconds later, the INV LED is turned on, the the loads one by one after the UPS is working in INV mode. Turn off all of
UPS is already running in Utility Power mode. If the utility power is the connected loads before turning off the UPS.
abnormal, the UPS will operate in battery mode without output
interruption of the UPS. 4.2 Operating mode

4.1.2. Turn on the UPS with no utility power supplied 4.2.1. Normal power mode

1) Press the “ON” button continuously for more than 1 second to power on In the normal mode, the display on the front panel is shown in the
the UPS. For long back up time model (“L” model), please make sure following diagram. The utility power indicator and the Inverter indicator
that the battery breaker is in “ON” position. are turn on.
2) During the course of starting up, the UPS has the same action as if it is The load/battery capacity indicator will be turned on in accordance with the
connected to utility power except that the utility power LED is not turned load capacity connected.
on and the battery LED is turned on instead. 1. If the utility power indicator blinks, it indicates that there are problems
with reversed polarity (L, N) of site wiring or disconnect with ground
4.1.3. Turn off the UPS with utility power supplied that may result in shock hazard. UPS is still working in normal mode. If
the battery indicator is turn on at the same time, it shows that the voltage
1) Press the “OFF” button continuously for more than 1 second to turn off or frequency of the utility power is out of the normal input range of the
the inverter of the UPS immediately. UPS. The UPS works in battery mode.
2) When being powered off, the UPS will perform self-diagnosis, the
Load/Battery level LEDs will be turned on and then off one after another
in ascending order, then the INV LED will be turned off and Bypass
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 utility power indicator blinks at the same time, it shows that the utility
power is abnormal. The load/battery capacity indicators will be turn on in
accordance with the battery capacity. Please note that the load/battery
capacity indicator in normal mode will indicate the battery capacity in
battery mode.
1. When the ups is running in battery mode, the alarm will beep every 4
seconds. If the “Function” key is pressed for more than 5 seconds, the
alarm will not beep (silence function). Press the “Function” key more
than 5 seconds again to resume the alarm function.

Figure 4-1 Normal Mode

2. If output overloaded, the load level indicators will be turned on and
alarm will beep every second. You should get rid of some unnecessary
loads one by one to decrease the loads connected to the UPS less than
95% capacity of the UPS.
3. If the battery indicator blinks, it indicates that no battery is connected to
the UPS or battery voltage is too low. You should check if battery is
properly connected to the UPS, and press function button more than 5
seconds to start the battery self-diagnosis. If the connection between Figure 4-2 Battery Mode
battery and UPS is confirmed without any problem, it may be due to the
defect or aging of the battery, please refer to the “troubleshooting” in 2. When the battery capacity decreases, the number of load/battery capacity
chapter 7 to solve the problem accordingly. indicators turned on will decrease. If the battery voltage drops to the
pre-alarm level (capable of maintaining the backup time for more than 2
Note：Connection to the power generator should be made according to the minutes), the alarm will beep every second to remind the user of
following steps: insufficient battery capacity.
l Activate the power generator and wait until the operation is stable
before connecting the output of the power generator to the UPS (be 4.2.3 Bypass mode
sure that the UPS is in idle mode). Then, turn on the UPS according to
the startup procedure. After the UPS is turned on, the loads are When operating in bypass mode set up through UPSilon software, the
connected one by one. display on the front panel is show in the following diagram. The utility
l It recommended that the capacity of the AC generator chosen should power indicator and the bypass indicator are turn on. The load/battery
double that of the UPS. capacity indicator will be turned on in accordance with the load capacity
connected.
4.2.2 Battery mode 1. If the utility power indicator blinks, it shows that the voltage or
frequency of the utility power is out of the input range of the UPS or
In battery mode the display on the front panel is shown in the following there are problems with reversed polarity (L/N) of site wiring or
diagram. The battery indicator and the inverter indicator are turn on. If the

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 disconnect to the ground for protection.
2. When operating in bypass mode, the UPS beeps every 2 minutes, If the
“Function” key is pressed for more than 5 seconds, the alarm will not
beep（silence function）. Press the “Function” key more than 5 seconds
again to resume the alarm function.

Notes: When operating in bypass mode, the backup function of the UPS is
not available and the power used by the load is directly from the utility
power via internal EMI filter.

4.2.6. Internet Communication

Figure 4-3 Bypass Mode This series is equipped with an intelligent slot for Web power (optional
accessory) or other optional card to achieve remote management of the
4.2.4. Abnormality mode
UPS. Please contact your local distributor for further information.
In case the fault LED is turned on when the UPS is in use, it shows that the
4.2.7. Description of communication interface
UPS is operating in abnormal mode. Please refer to the troubleshooting in
section 7 for details. 1) The standard RS232 port is applicable to communicate with computer.
Description and pin assignment of RS232
4.2.5. Backup time for the standard model Baud rate: 2400bps
The backup time of the long backup time model is dependent on the Data bit: 8 bit
external battery pack capacity and the load level as well as other factors. Ending bit: 1bit
The backup time of standard model may vary from different models and Parity bit: None
load level. DB-9 pin assignment:
Please refer to the following:

RS232 Interface

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 Pin number Function description I/O 5. Battery maintenance
3 Rxd Input
●This series UPS only requires minimal maintenance. The battery used for
2 Txd Output
standard models is valve regulated sealed lead-acid maintenance free
5 GND Ground battery. These models require minimal repairs. The only requirement is to
charge the UPS regularly in order to maximize the expected life of the
2) User enables to monitor and manage the UPS through installed the battery. When being connected to the utility power, whether the UPS is
AS400 card (optional). turned on or not, the UPS keeps charging the batteries and also offers the
PIN1: UPS failure (normally open, active close) protective function of overcharging and over discharging.
PIN2: summary alarm
PIN3: ground ●The UPS should be charged once every 4 to 6 months if it has not been
PIN4: Remote shutdown used for a long time. In the regions of hot climates, the battery should be
PIN5: Common charged and discharged every 2 months. The standard charging time
PIN6: Bypass active (relay close) should be at least 12 hours.
PIN7: Battery low
PIN8: UPS On (relay close) ●Under normal conditions, the battery life lasts 3 to 5 years. In case if the
PIN9: Utility Power failure (normally open, active close) battery is found not in good condition, earlier replacement should be made.
Battery replace event should be performed by qualified personnel.

●Replace batteries with the same number and same type of batteries.

●Keep the ambient temperature between 15 and 25

●Do not replace the battery individually. All the batteries should be
replaced at the same time following the instructions of the battery
supplier.

●Normally, the batteries should be charged and discharged once every 4 to

6 months. Charging should begin after the UPS shuts down automatically
in the course of discharging, the standard charging time for the standard
UPS should be at least 12 hours. Discharge the battery with the load more
AS400 Interface
than 50%.

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 6. Notes for battery disposal and battery replacement 7.Troubleshooting

1) Before disposing batteries, remove conductive articles such as necklace, Problem Possible cause Solution
Make sure the UPS is not
wrist watches and rings.
overloaded; the air vents are not
The 1# Fault LED blocked and the ambient
2) If it is necessary to replace any connection cables, please purchase the The UPS
and the 6 #LED are temperature is not too high. Wait
original materials from the authorized distributors or service centers, so shutdown due to
turned on, the buzzer for 10 minutes for the UPS to cool
as to avoid overheat or spark resulting in fire due to insufficient capacity. internal overheat
beeps continuously down before turning on again. If
failed, please contact the distributor
3) Do not dispose of batteries or battery packs in a fire, they may explode. or service center.
Turn off the UPS. Remove all the
4) Do not open or mutilate batteries, released electrolyte is highly The 1# Fault LED
loads. Ensure that the load is not
poisonous and harmful to the skin and eyes. and the 2# and5 #
The UPS output failed or the UPS has no internal
LED are turned on,
is Short circuited. faults before turning it on again. If
5) Do not short the positive and negative electrodes of the battery, and the buzzer beeps
failed, please contact the
otherwise, it may result in electric shock or fire. continuously
distributor or service center.
The 1# Fault LED
6) Make sure that there is no voltage before touching the batteries. The The UPS shuts
and the 4# LED are Please contact the distributor or
battery circuit is not isolated from the input potential circuit. There may down due to its
turned on, the UPS service center.
internal fault.
be hazardous voltage between the battery terminals and the ground. beeps continuously
The 1# Fault LED
The UPS shuts
7) Even though the input breaker is disconnected, the components inside and the 5# LED are Please contact the distributor or
down due to its
the UPS are still connected with the batteries, and there are potential turned on, the UPS service center.
internal fault.
hazardous voltages. Therefore, before any maintenance and repairs work beeps continuously
is carried out, switch off the breaker of the battery pack or disconnect the The voltage or The UPS is running in battery
jumper wire of connecting between the batteries. frequency of the mode. To save your data and close
The utility power utility power is the application program. Make
8) Batteries contain hazardous voltage and current. Battery maintenance LED flashes out of the input sure the utility power is within the
such as the battery replacement must be carried out by qualified range of the input voltage or frequency range
UPS. permitted by the UPS.
personnel who are knowledgeable about batteries. No other persons
should handle the batteries. Check the loads and remove all no
The 1# Fault LED The UPS is
critical equipment. Recalculate the
and the 2# LED are overloaded or the
load power and reduce the number
turned on, the UPS load equipment is
of loads connected to the UPS.
beeps continuously faulty
Check that the loads are not failed.
The 1# Fault LED
and the battery LED The charger of
Please contact the distributor or
are turned on, the the UPS is
service center.
buzzer beeps every defective.
second
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 7.Troubleshooting Appendix 1 Description of Display panel

Problem Possible cause Solution

Check the battery. If the
battery is damaged, replace
Battery LED flashes Battery low the battery immediately and
ensure that the battery breaker
is in “ON” position.
The utility power is
normal, but the UPS AC input breaker in Set the input breaker in “ON”
can not turn in line “OFF” position position
mode
Keep UPS connected to utility
Battery not yet been power persistently for more
fully charged than 10 hours to recharge the 1. ON button:
batteries again. Pressing the ON/OFF button more than 1 second, the UPS system is turned
Battery discharging Check the loads and remove on.
UPS overloaded
time diminishes the non-critical equipment. 2. OFF button:
Replace the batteries. Please By pressing this button more than 1 second turns off the UPS system
contact the distributor to whenever the UPS run under the normal mode/battery mode.
Battery aged
obtain the parts and
3. Function button
replacement service.
The “ON” button is Press the “ON” button for
The Function button provides the following functions:
pressed too briefly more than 1 second. 1) Battery self- diagnosis: When the UPS ran in normal mode, pressing this
The UPS cannot The UPS is not button more than 5 seconds (buzzer beeps twice) can start the battery
power on after connected to the Check the battery or recharge self-diagnosis.
pressing the “ON” battery or the battery the battery. 2) Silence function in battery/bypass mode
button pack voltage is too low. In battery/bypass mode, when the buzzer beeps, pressing and holding the
Please connect the distributor function button for more than 5 seconds (buzzer beeps one times) can
UPS internal fault
or service center. silence the buzzer. Press the button for more than 5 seconds (buzzer
beeps twice) again to resume the alarm function.
When you contact the service center, please provide the following
information: Note: The alarm silencing function of the Function button is valid only in
●Model No. and the serial No. of the UPS; battery mode, and invalid for any other UPS alarm.
●The date when the problem arose;
●Complete description of the problem, including the LED display, alarm 4. LED indicators
warning, power condition and load capacity. If your UPS is a long The LEDs contains Fault indicator, Load/battery capacity indicator,
backup time model, you may also provide the battery information. Bypass indicator, utility power indicator, Inverter indicator, Battery
indicator.

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 Appendix 1 Description of Display panel Appendix2 Indicator and alarm
Table Appendix 1 Description of indicators LED indicators
No. Operating status 1 2 3 4 5 6 7 8 9 10 Audible alarm
No. Color Indicator Description # # # # # # # # # #
When the indicator on, it shows that
1# Red Fault indicator 1 0%--25%Load ● ● ● none
the UPS in abnormal condition.
2# Orange Load/battery capacity indicator Show the capacity of load/battery: 2 26%--50% Load none
1.Indicate the percentage of the load ● ● ● ●
3# Green Load/battery capacity indicator
4# Green Load/battery capacity indicator capacity in normal mode and bypass 3 Normal 51%--75% Load none
mode ● ● ● ● ●
5# Green Load/battery capacity indicator mode
2. Indicate the battery capacity level in 76%--100%
6# Green Load/battery capacity indicator
4
Load ● ● ● ● ● ● none
battery mode.
101%--105%
When the indicator on, it shows that 5
Load ● ● ● ● ● ● ● none
7# Orange Bypass indicator the loading current is supplied from the
utility power directly 0~20% Beep once
6 ● ● ●
When the indicator on, it shows that battery capacity every sec
8# Green Utility power indicator 21%~40% Beep once
the utility power is normal. 7 ● ● ● ●
When the indicator on, it shows that battery capacity every 4 sec.
9# Green Inverter indicator the load current is supplied from utility Battery 41%~60% Beep once
8
mode battery capacity ● ● ● ● ● every 4 sec.
power or battery via the inverter.
When the indicator on, it shows that 61%~80% Beep once
9
battery capacity ● ● ● ● ● ● every 4 sec.
10# Orange Battery indicator the load current is supplied from
battery via the inverter. 81%~100% Beep once
10
battery capacity ● ● ● ● ● ● ● every 4 sec.
Beep once
11 Bypass mode ↑ ↑ ↑ ↑ ● ● ● every 2 min.
Overloaded in Normal Beep twice
12
mode ● ● ● ● ● ● ● every sec
Overloaded in bypass Beep twice
13
mode ● ● ● ● ● ● ● every sec
14 Utility power abnormal ↑ ↑ ↑ ↑ ↑ ↑ ★ ↑ ↑ none
15 Bypass mode abnormal ↑ ↑ ↑ ↑ ↑ ★ ↑ ↑ ↑ none
Overload in Battery mode, Beep twice
16
pre-alarm ● ↑ ↑ ↑ ↑ ↑ ● ● every sec
Sustained
17 Overload fault ● ● ↑ beep
Sustained
18 Overheating fault ● ● ↑ ↑ beep
Sustained
19 Inverter fault ● ● ↑ ↑ beep
Sustained
20 Output short circuit ● ● ● ↑ beep

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 8 Chapter Operation (LCD model)
LED indicators
No. Operating status 1 2 3 4 5 6 7 8 9 10 Audible alarm 8.1 Operation Display Panel
# # # # # # # # # #
Sustained
21 BUS voltage fault ● ● ↑ ↑ beep
Beep once
22 Charger or battery fault ● ↑ ↑
every sec
Beep once
23 Fan failure ● ● ● ↑ ↑ ↑ ↑ every sec
Sustained
24 Parallel fault ● ● ● ● ↑ ↑ beep
Sustained
25 ID repetition ● ● ● ↑ beep
Beep once
27 BAT voltage low ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ★ every sec
Sustained 1. ON button:
28 Over Charger ● ● ↑ ↑ ↑ ↑ beep
Pressing the ON button more than 1 second (buzzer beeps once), the UPS
Reversed polarity (L, N) of
Beep once system is turned on.
29 input wiring or ↑ ↑ ↑ ↑ ● ↑ ★ ↑ ↑ every sec
disconnected with ground. 2. OFF button:
Sustained By pressing this button more than 1 second (buzzer beeps once) turns off
30 BAT fault ● ● ● ↑ ↑ beep the UPS system whenever the UPS run under the normal mode/battery
Beep once
31 EPO mode ↑ ↑ ↑ ↑ ↑ ↑ every sec
mode.
Sustained 3. Function button
32 Bus short ● ● ● ↑ ↑ beep The Function button provides the following functions:
33 Negtive power fault
Sustained a) Battery self- diagnosis: When the UPS ran in normal mode, pressing this
● ● ● ● ↑ ↑ beep button more than 5 seconds (buzzer beeps twice) can start the battery
Sustained self-diagnosis.
34 React Power Fault ● ● ● ● ↑ ↑ beep
b) Silence function in battery/bypass mode
Sustained
35 Power Fault ● ● ● ● ● ↑ In battery/bypass mode, when the buzzer beeps, pressing and holding the
beep
Sustained function button for more than 5 seconds (buzzer beeps two times) can
36 Inv Rly Stick Fault ● ● ● ↑ ↑ beep silence the buzzer. Press the button for more than 5 seconds (buzzer
Sustained beeps twice) again to resume the alarm function
37 Inv Rly Open Fault ● ● ● ↑ ↑ beep c) LCD display screen switch
Sustained
38 Line SCR Fault ● ● ● ● ↑ ↑ beep Pressing the function button for more than 1 seconds (buzzer beeps once)
Sustained to switch LCD display screen
39 Line In Fuse Open Fault ● ● ● ↑ ↑ beep 4. LED indicators
LED indictor description: ●：O n ：Flash ↑：Depending on other conditions The LED indicators contains Fault indicator, Bypass indicator, utility
power indicator, Inverter indicator, Battery indicator. The definition of
each indicator is the same as LED panel (refer to table Appendix 1).

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 8.2 Operation Mode 2) If load is more than 105 percent, the buzzer beeps twice every second,
meanwhile, the warning icon blinks every second too, reminding that
UPS Operation Mode contains normal mode, battery mode and bypass you have been overloaded. You should get rid of some unnecessary loads
mode. Under the three modes, the page showing output voltage and output one by one to decrease the loads until the alarm clear
frequency is the main display page. If users need more information about 3) If the battery indicator blinks, it indicates that no battery is connected to
UPS, Pressing the function button can initiate display screen switch. If the the UPS or battery voltage is too low. You should check if battery is
current page is not the main page, UPS will auto switch back the main page properly connected to the UPS, and press function button more than 5
after 30 seconds. In order to extend the LCD usage life, the backlight will seconds to start the battery self-diagnosis. If the connection between
turn off after 1 minute without any switch operation. At this point, Users battery and UPS is confirmed without any problem, it may be due to the
just need to touch any button briefly, the backlight will be turn on. defect or aging of the battery, please refer to the “troubleshooting” in
8.2.1 Normal mode chapter 7 to solve the problem accordingly.
4) The other four display pages are load percent page, actual load page,
When operating in the normal mode, the display of main page on the front input information page and the maximum temperature page.
panel is shown as the figure 8-2. The utility power indicator and the
Inverter indicator are turn on. Load information area shows load value, and Note：Connection to the power generator should be made according to the
the battery level area indicates dynamically when the battery is not full following steps:
charged (the battery level icons lit one after another circularly). When the l Activate the power generator and wait until the operation is stable
battery is full charged, all the level icons are turn on. before connecting the output of the power generator to the UPS (be
1) If the utility power indicator blinks, it indicates that there are problems sure that the UPS is in idle mode). Then, turn on the UPS according to
with reversed polarity (L, N) of site wiring or disconnect with ground. the startup procedure. After the UPS is turned on, the loads are
UPS is still working in normal mode. If the battery indicator is turn on at connected one by one.
the same time, it shows that the voltage or frequency of the utility power l It recommended that the capacity of the AC generator chosen should
is out of the normal input range of the UPS. The UPS works in battery double that of the UPS.
mode.
8.2.2 Battery Mode

When operating in the normal mode, the display of main page on the front
panel is shown as the figure 8-3. The battery indicator and the Inverter
indicator are turn on. If the utility power indicator blinks at the same time,
it shows that the utility power is abnormal. Load information area shows
load value, and bat level area shows current battery capacity.
1) When the UPS is running in battery mode, the alarm will beep every 4
seconds. If the “Function” key is pressed for more than 5 seconds, the
alarm will not beep （silence function）. Press the “Function” key more
than 5 seconds again to resume the alarm function.

Figure 8-2 Normal Mode

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 3) The other four display pages are load percent page, actual load page,
input information page and the maximum temperature page.
Notes: When operating in bypass mode, the backup function of the UPS is
not available and the power used by the load is directly from the
utility power via internal EMI filter.

Figure 8-3 Battery Mode

2) When the battery capacity decreases, the number of load/battery capacity

indicators turned on will decrease. If the battery voltage drops to the
pre-alarm level (capable of maintaining the backup time for more than 2
minutes), the alarm will beep every second to remind the user of
insufficient battery capacity.
Figure 8-4 Bypass Mode
3) The other four display pages are load percent page, actual load page,
battery information page and the maximum temperature page. 8.2.4 LCD indication of UPS alarm status and faults
8.2.3 Bypass Mode In the event of an UPS fault, UPS enters fault operation mode, at this point,
the fault icon turn on consistently, the buzzer beeps continuously and the
When operating in bypass mode set up through UPSilon software, the data information area shows current fault code (refer to table 8.5-1), the
display on the front panel is shown as the figure 8-4, the utility power display on the front panel is shown as the figure8-5.
indicator and the bypass indicator are turn on. The load/battery capacity
indicator will be turned on in accordance with the load capacity connected.
Load information area shows load value, and the battery level area
indicates dynamically when the battery is not full charged (the battery level
icons lit one after another circularly). When the battery is full charged, all
the level icons are turn on.
1) When operating in bypass mode, the UPS beeps every 2 minutes. If the
“Function” key is pressed for more than 5 seconds, the alarm will not
beep (silence function). Press the “Function” key more than 5 seconds
again to resume the alarm function.
2) If the utility power indicator blinks, it shows that the voltage or Figure 8-5 Fault display
frequency of the utility power is out of the input range of the UPS or
there are problems with reversed polarity (L/N) of site wiring or
disconnect to the ground for protection.

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 When a warning occurred, the fault icon blinks every second, and users can indicate that the UPS is working in battery mode.
switch to the alarm display page shown as the figure 8-6 to check the
warning code. 2. Powering down the UPS
The operation of powering down the UPS contains: turning off ups in
normal mode, turning off ups in battery mode
1) Completely power down the UPS from Normal mode
Hold and press the OFF button persistently for more than 1 second to
power off the UPS. If it bas been set up to work in bypass mode by
software, the bypass indicator will be turn on to indicate that the UPS is
working in bypass mode. In order to cut off the output from the UPS,
simply cut off the utility power supply. LCD begins to conduct
self-diagnosis (all the LCD indicators are turn on about 4 seconds),
seconds later, not any display is shown on the front panel and no output
Figure 8-6 Alarm display is available from the UPS outlets, system completely power down.

8.3 Operating Instructions 2) Completely power down the UPS from Battery mode
Press the “OFF” button persistently for more than 1 second to power off
8.3.1 UPS ON/OFF Operation the UPS. When being powered off, the LCD will start self-diagnosis (all
the LCD indicators are turn on about 4 seconds), seconds later, not any
Note： The battery is fully charged before delivery. However, storage and display is shown on the front panel and no voltage output is available
transportation will inevitably cause some charge loss. Therefore, it from the UPS outlets, system completely power down.
is advisable to charge the battery for 10 hours before using it, so as
to ensure adequate battery autonomy. 8.3.2 Conducting Battery self-diagnosis

1. Turning on the UPS In UPS operation, users can manually initiate battery self-diagnosis to
The operation of turning on the UPS contains: turning on with utility power check the battery conditions. There are two methods to initiate the battery
and turning on without utility power. self-diagnosis:
1) Turning on with utility power: 1. Through the function button
Connect the mains input to the UPS, press the ON button more than one In normal mode, press and hold the function for more than 5 seconds
second, UPS start to turn on. At this point, the LCD begins to conduct until the buzzer beeps twice. At this point the indicators (LED7~10) will
self-diagnosis (all the LCD indicators are turn on about 4 seconds). blink cyclically, indicating the UPS has worked in battery mode and the
Seconds later, the UPS will begin to operate in Normal mode; meanwhile, battery self-diagnosis has started. The battery self-diagnosis will last for
the utility power indicator, inverter indicators will turn on. If the utility 5 seconds default. In the event of a battery fault during battery
power is abnormal, the UPS will work in battery mode. self-diagnosis, the UPS will transfer to normal mode automatically.

2) Turning on without utility power:

With no mains input feed to the UPS, press the ON button more than one 2. Through the monitor software
second, ups start to turn on, At this point, the LCD begins to conduct Users can also initiate battery self-diagnosis through the background
self-diagnosis (all the LCD indicators are turn on about 4 seconds). monitoring software.
Seconds later, the battery indicator, inverter indicators will be turn on to
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 8. 4Checking UPS function 8 Chapter Operation (LCD model)
Every time when conducting field maintenance, please check the regular 8.5 Troubleshooting
function of the UPS, including: In the event of an UPS fault, shoot the trouble according to Table8.5-1. If
1. Check the operation status of the UPS the fault still persists, please contact our customer service center.
If the main voltage is within the specifications, the UPS should operate
in normal mode; if the main voltage is abnormal, the UPS should operate Faults
in battery mode. In both cases, there should be no fault indication. Fault/ Possible
Solution
Warning Fault icon Alarm cause
2. Check the transfer between the UPS operation modes
code
Disconnect the main input to simulate a mains failure, the UPS should on Beep Internal Please contact the distributor
transfer to battery mode and operate normally; then recover the mains F01
constantly continuously fault. or Service center
input, the UPS should transfer to normal mode and operate normally on Beep Internal Please contact the distributor
F02
3. Check the LED indicators of the UPS constantly continuously fault. or Service center
During the check processes stated above, check that the LED indication on Beep Internal Please contact the distributor
F03
constantly continuously fault. or Service center
of the UPS agrees with the UPS operation mode.
on Beep Internal Please contact the distributor
F05
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F06
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F07
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F08
constantly continuously fault. or Service center
Turn off the UPS. Remove
all loads. Ensure that the
The UPS
loads are not failed or the
on Beep output is
F10 UPS has no internal short
constantly continuously short
before turn on it again. If
circuited
failed, please contact the
distributor or service center
on Beep Internal Please contact the distributor
F17
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F21
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F25
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F26
constantly continuously fault. or Service center
on Beep Internal Please contact the distributor
F29
constantly continuously fault. or Service center
on Beep parallel line Please check parallel line
F32
constantly continuously loss connect or not.

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 8 Chapter Operation (LCD model)
Faults
Fault/ Possible Faults
Solution
Warning Fault icon Alarm cause Possible
Fault/ Solution
code Warning Fault icon Alarm cause
on Beep Internal Please contact the code
F34
constantly continuously fault. distributor or Service center Blink once Reduce the member of
on Beep Internal Please contact the Beep Overload
F35 A15 every loads connected to the
constantly continuously fault. distributor or Service center continuously fault
second UPS.
on Beep Internal Please contact the Blink once Beep once
F36 Ensure that the fan is not
constantly continuously fault. distributor or Service center A16 every every Fan failure
on Beep Internal Please contact the locked
F42 second second
constantly continuously fault. distributor or Service center Blink once Please contact the
on Beep Please contact the Beep
F57 Battery fault A18 every Charger fail distributor or Service
constantly continuously distributor or Service center continuously
second center
Blink once
Start UPS Please check the battery
A20 every No beep
fail cables connect or not.
second
Blink once Blink once Please contact the
A04 every No beep Line fail Parallel mode
Please check line voltage A33 every No beep distributor or Service
second fault
second center
Blink once Blink once Please contact the
ground line Please check ground line
A05 every No beep A34 every No beep Eeprom fault distributor or Service
unconnected connect or not.
second second center
reversed Blink once Please contact the
Blink once Beep once Please check the polarity of Beep
polarity A35 every ID repetition distributor or Service
A07 every every two the neutral wiring and the continuously
(L,N) of site second center
second minutes line wiring
wiring Blink once Please contact the
Blink once Beep Unrecognized
A53 every distributor or Service
A08 every No beep By pass fail Please check line voltage continuously UPS model
second center
second Blink once Please contact the
Blink once Beep once Beep Slave PSDR
Batteries A61 every distributor or Service
A10 every every Please check battery line continuously fault
unconnected second center
second second connect or not.
Blink once Beep once The UPS output will be cut
A11 every every
Battery
off, please switch to the Table 8.5-1 UPS troubleshooting of LCD panel indicator
voltage low
second second backup power.
Blink once When you contact the service center, please provide the following
Beep Battery Please contact the
A12 every information:
continuously overcharging distributor or Service center
second ● Model No and Serial No of the UPS.
Blink once Beep twice
Overload Reduce the member of ● The date when the problem arose.
A14 every every
second second
pre-warning loads connected to the UPS. ● Complete description of the problem, including the panel display, alarm
warning, and power condition and the load capacity. If the UPS is a long
backup time model, you may also provide the battery information.
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