Gulbarga Electricity
Supply Company
Limited
Gulbarga Electricity Supply Company Limited (GESCOM) is a
prominent power distribution utility serving the Gulbarga region
of Karnataka, India. With a robust network and a commitment to
reliable electricity supply, GESCOM plays a vital role in powering
the region's homes, businesses, and industries.
by Mallikarjun Meti
Company Overview
Established Service Area Infrastructure
GESCOM was established The company's service GESCOM operates a
in 2002 as a subsidiary of area encompasses the extensive network of
the Karnataka Power Gulbarga, Bidar, and power transmission and
Transmission Corporation Yadgir districts of distribution infrastructure,
Limited (KPTCL). Karnataka, covering a vast including substations and
geographic region. thousands of kilometers of
power lines.
Mission and Vision
Mission Vision
To provide uninterrupted, reliable, To be a world-class power
and quality power supply to all its distribution utility, delivering
consumers in the service area. excellence in customer service
and operational efficiency.
Values
Integrity, innovation, safety, and a commitment to sustainable development.
Services Offered
Electricity Distribution Billing and Payment Customer Support
Reliable and efficient power Convenient payment Dedicated customer
distribution to residential, options and customer- service channels and quick
commercial, and industrial friendly billing services. response to consumer
consumers. inquiries and requests.
Customer Service and Support
Complaint Redressal Helpline and Online Field Support
Support
GESCOM has a robust GESCOM maintains a
complaint management Customers can access team of field technicians
system to address 24/7 helpline support and to respond to customer
consumer issues utilize online platforms needs and carry out
promptly. for account management repairs and maintenance.
and service requests.
Sustainability Initiatives
1 Renewable Energy 2 Energy Efficiency 3 Environmental
Stewardship
GESCOM is actively The company has
promoting the use of implemented various GESCOM is
renewable energy energy-efficient committed to
sources, such as solar initiatives, including minimizing its
power, to contribute the installation of LED environmental impact
to a greener future. streetlights and through sustainable
smart meters. practices and
community
engagement
programs.
Future Plans and Developments
Grid Modernization Renewable Energy Customer-centric
Expansion Initiatives
GESCOM is investing in
the modernization of its The company aims to GESCOM is focused on
electrical grid, significantly increase the enhancing customer
incorporating smart integration of renewable experience through digital
technologies to enhance energy sources, aligning transformation and
reliability and efficiency. with national improved service delivery
sustainability goals. mechanisms.
Advantages
Reliable Power Supply GESCOM's robust infrastructure and
proactive maintenance ensure consistent
and uninterrupted electricity to its
consumers.
Diverse Service Offerings The company provides a wide range of
services, from electricity distribution to
consumer-friendly billing and support.
Commitment to Sustainability GESCOM's focus on renewable energy
and energy-efficient initiatives aligns
with the growing demand for sustainable
power solutions.
Customer-centric Approach The company's dedication to delivering
excellent customer service and
addressing consumer needs sets it apart.
