11/7/24, 12:43 PM Privacy Policy

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Privacy Policy 

AgentFlow AI GmbH ("synthflow", "synthflow.ai", "us", "we", or "our") operates the website
https://synthflow.ai (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when
you use our Service and the choices you have associated with that data. We use your data to provide and
improve the Service strictly in accordance with the provisions of German data privacy laws and the General
Data Protection Regulation (GDPR) of the EU. By using the Service, you consent to the collection and use
of information in line with this policy.

Information Collection And Use

We gather several types of information for various purposes to offer and enhance our Service to you.

**Types of Data Collected

**Personal Data

While utilizing our Service, we may ask you to supply us with certain personally identifiable information
that can be used to contact or identify you ("Personal Data"). Personally identifiable information may
include, but is not limited to:

**Email address

First name and last name

Cookies and Usage Data
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How to: SIP with Twilio **Usage Data

How to: SIP with Telnyx
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data
How to: SIP with Vonage (Nexmo) may comprise details such as your computer's Internet Protocol address (e.g., IP address), browser type,
browser version, our Service's pages that you visit, the time and date of your visit, the time spent on those
pages, unique device identifiers, and other diagnostic data.

**Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor the activity on our Service and hold certain
information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies
are sent to your browser from a website and stored on your device. Tracking technologies also used are
beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if
you do not accept cookies, you might not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

SynthFlow AI GmbH uses the collected data for various purposes:

To provide and maintain the Service

To notify you about changes to our Service
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service

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To detect, prevent, and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers
located outside of your state, province, country, or other governmental jurisdiction where the data
protection laws may differ from those of your jurisdiction.

If you are located outside Germany and choose to provide information to us, please note that we transfer
the data, including Personal Data, to Germany and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your
agreement to that transfer.

SynthFlow AI GmbH will take all steps reasonably necessary to ensure that your data is treated securely
and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an
organization or a country unless there are adequate controls in place including the security of your data
and other personal information.

**Disclosure Of Data
**

Legal Requirements

SynthFlow AI GmbH may disclose your Personal Data in the good faith belief that such action is necessary
to:

Comply with a legal obligation

Protect and defend the rights or property of SynthFlow AI GmbH
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security Of Data

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The security of your data is crucial to us, but remember that no method of transmission over the Internet
or method of electronic storage is 100% secure. While we aim to use commercially acceptable means to
protect your Personal Data, we cannot guarantee its absolute security.

Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to
provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our
Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are
obligated not to disclose or use it for any other purpose.

Analytics
We use Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics
service offered by Google that tracks and reports website traffic. Google uses the data collected to track
and monitor the use of our Service. This data is shared with other Google services. Google may use the
collected data to contextualize and personalize the ads of its own advertising network. Opting out of
making your activity on the Service available to Google Analytics may be done by installing the Google
Analytics opt-out browser add-on.

Links To Other Sites

Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will
be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you
visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any
third-party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and updating the "effective date."

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
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Contact Us

If you have any questions about this Privacy Policy, please contact us by email: contact@synthflow.ai.

 Updated 7 months ago

 Terms of Service Imprint 

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