Welcome Guide

THE
UNIVERSITY
OF ADELAIDE
COLLEGE
college.adelaide.edu.au
 Welcome Guide

WELCOME
Welcome and thank you for accepting your We know that moving to a new city is
offer to study with us at the University of exciting but can be challenging. That is why
Adelaide College. we have created our Welcome Guide to assist
you with preparing to start at the College. We
We are so looking forward to welcoming you
hope the checklists and information about the
to this exciting new chapter of your life; this
College and the city of Adelaide, is helpful
is your first step towards your undergraduate
in getting you ready to start this exciting
or postgraduate study at the University of
journey with us!
Adelaide – a member of the prestigious Group
of Eight universities, and consistently ranked On behalf of all our staff I extend a personal
in the top 1% of universities worldwide. welcome to you from the University of
Adelaide College.
Our experienced Academic team at the
College are working hard to prepare an It is a wonderful place to study and I am
interesting and engaging study program confident that you will enjoy your time here
for you, presented by our experienced and with us.
highly qualified teachers. Our dedicated and
friendly Student Services team are here to
ensure you are supported throughout your
time at the College and can assist you with
program advice, information about campus
events, transitioning to University, and your Siobhan Guy
accommodation options. National Campus Director

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 Welcome Guide

BEFORE YOU LEAVE

Moving to a new country provides different challenges. We understand that you may have
questions about preparing for your stay in Australia. There are some important things you need
to know before you leave that will make for a better experience when you arrive.

Money matters Clothing Resource

The amount of money you bring with you Students dress casually for classes. Please visit the University of Adelaide
is a personal decision. The estimated cost of November to March are the warmest months website to get more information
living for students in Adelaide is approximately and you will be comfortable in casual clothing regarding preparing to leave for Australia:
AUD $21,000 per year. You must make sure you such as light pants, shorts, skirts, shirts and international.adelaide.edu.au/preparing-
have enough funds to cover your bond/rent and jeans. June to August are the coldest months to-arrive
moving in expenses for your accommodation and you will be comfortable in clothing such We also recommend you visit the
on arrival. You should also have money to cover as jeans, trousers, skirts, jumpers (sweaters/ Australian Quarantine and Inspection
expenses such as temporary accommodation windcheaters/coat). A light waterproof jacket Service (AQIS) website
(if applicable), meals and transport (public is also useful. www.agriculture.gov.au/travelling
transport, taxis). However, you should not You should bring some nice clothes for going out
carry large amounts of cash with you. Check to restaurants or nightclubs. Also bring clothing
studyinaustralia.gov.au for more information. for sports and outdoor activities.

Health Electrical current

Make sure your immunisations are up to date
Electrical goods, such as computers, may be less
before you leave. Have a dental check-up also as
expensive to buy overseas than in Australia and
this may be less expensive in your own country.
can be brought with you. Appliances rated 220
– 240 volts generally perform satisfactorily with
the mains power supply in Australia. To make
sure that you are able to use all your electrical
Excess baggage appliances bring a converter and an adaptor
We recommend you check with your travel with you, or alternatively you can purchase an
agent or airline regarding excess baggage. adaptor upon your arrival from travel stores or
some supermarkets.

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 Welcome Guide

CHECKLIST
Use our checklist below to ensure that you do not forget anything
and are well prepared for the exciting times ahead of you.

Book flight to Adelaide AUD cash

Store a reasonable amount of cash

Arrange to be met on arrival/ (around AUD$200 – $300) on your body
airport pickup or transfer or in your hand luggage. Try to avoid
Arrange accommodation in Adelaide counting or pulling out your money in
busy public places.
Passport and other documents
Remember to bring your passport and Appropriate clothing
any other form of personal identification Wear a number of layers of clothing
you may need. For example your birth on your flight in case the weather is hot
certificate and driving licence. Also bring upon arrival.
certified copies of your qualifications.  College emergency number
Confirmation of Enrolment If your flight to Adelaide is delayed, call
Pack your acceptance letter and any Debbie Armstrong on
College documentation in your hand +61 (0)400 807 815 so your airport
luggage so that it is easy to access pick-up can be re‑arranged for you.
on arrival. Prescription medication
Student Visa Bring medical history or prescriptions
Ensure that your passport (with visa, required for ongoing medication. Pack
if applicable) is stored in your hand medication carefully in full packaging in
luggage. You will need it when passing case you are asked questions at
through immigration. customs on your departure from your
home country or arrival in Australia.
Homestay/residential address details
Remember to pack your homestay or
residential address details in your hand
luggage so they are easy to access on your
arrival. You will need this information
for the arrival card at immigration.

Proof of Health and Travel Insurance

You must bring proof of your travel
insurance and health insurance with you
and store this information in your hand
luggage. Also keep a copy of each with
your family at home in case you lose any
documentation during your stay.

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 Welcome Guide

WHEN YOU ARRIVE

Arriving at the airport of a foreign country can be a little overwhelming. There’s no
need to feel shy about asking for help: most airport staff will be happy to help you.

Quarantine Students under 18 will stay in a homestay until

they turn 18. If you are over 18 years old, you can
Australia has a unique environment that is
stay a minimum of 4 weeks until you find other
free from many of the diseases and pests
accommodation. In both cases you must give your
found elsewhere in the world.
homestay 2 weeks’ notice when you want to move
If you are visiting Australia, you must be
aware of Australian quarantine laws. It is out of a homestay.
extremely important that all items of an
animal or plant nature are declared upon
Bank account
arrival in Australia. Students wishing to transfer money from
overseas will need to:
> On entering Australia you are required to
complete an Incoming Passenger Card. You > Complete either a telegraphic transfer or
must read it carefully and complete the bank draft
form truthfully. > Know and include the BSB and account
> The Incoming Passenger Card is a legal number for the account in which they wish
document and any false declaration can to make a deposit
lead to prosecution resulting in a heavy > Check with the relevant bank as to how
fine, imprisonment, or both. long the transfer will take. Bank drafts can
> ALL animal and plant products, including take 6-8 weeks to process and there may be
food items, must be declared for inspection fees involved for both transactions.
and in most cases will be returned. When shopping, both EFTPOS (Electronic
Funds Transfer at Point of Sale) and major
Airport pick-up credit cards are widely used in Australia.
If you prefer the convenience, or if you are Student Services will be happy to assist you if
under 18 years of age when you start at the you need help.
College, we will arrange an airport pick-up When choosing a bank or a credit union,
for a cost of AUD $150. find out if they have a branch or ATMs Airport pick-up
To arrange an airport pick-up, contact your (Automatic Teller Machines) located near to If you are under 18 years of age when
agent if they organised your enrolment for where you live and/or study. Before you open you start at the College, unless you
you or if you prefer, please contact: an account, make sure you know your bank’s are travelling with a parent or guardian,
Mrs. Debbie Armstrong account keeping fees and service charges. it is compulsory to arrange an airport
debbie.armstrong@adelaide.edu.au Every bank offers general savings accounts pick-up with the College.
M: +61 (0)400 807 815 that allow you to bank online, deposit or
withdraw money from an ATM and use
Provide your full name, the program you are EFTPOS.
enrolled in, arrival date, flight number and
time and we will send you the confirmation Opening a bank account
of your airport pick-up. Students can open an Australian bank account
from their home country. A number of
Accommodation Australian banks offer this service online. To
open a bank account once you’re in Australia,
If you want to discuss accommodation options,
you will need to complete a 100-point
the Student Services team will be happy to assist
identity check. To do this you will need to
you with:
provide identification, such as your passport,
> homestays student card, birth certificate, driver’s
> student residences licence, credit card, phone or electricity bill.
> independent rentals
Students who stay in homestay not only have a
great experience living in a family environment,
but they will improve their English and get to
learn more about Aussie culture in Adelaide, your
new home.

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 Welcome Guide

Student accounts Tip 1 – Research

Most banks and credit unions offer student When setting up a SIM card in Australia you
accounts with lower fees (and lower rates should first research different phone companies
of interest). You will need to show the to find the provider that best suits your needs
bank your student ID (or, if you are an and budget.
international student, your CoE) when you
open the account or very soon after. Make Tip 2 – Identity documents
sure to ask if they have any limitations, such Make sure you take identification documents
as maximum amounts on daily withdrawals. such as your passport, visa, bank account
Some nearby banks statements, ATM card, insurance card, utility
bills in your name (such as water bills or
ANZ (13 13 14)
electricity bills), credit cards, or a driver’s
www.anz.com.au licence. The mobile phone provider will
112 Rundle Mall give you a full list of acceptable forms of
identification.
BankSA (13 13 76)
www.banksa.com.au Tip 3 – Contract vs. pre-paid
11 Rundle Mall SIM cards are available in two general forms in
Australia: (1) pre-paid and (2) contract.
Bendigo Bank (1300 236 344)
bendigobank.com.au 1. Pre-paid SIM cards require you to pay an
upfront fee and register the SIM yourself. You
80 Grenfell Street, Adelaide
then pay for extra credit when you need it.
Beyond Bank (13 25 85) Credit can generally be purchased online, or at
beyondbank.com.au convenience stores, supermarkets and service
100 Waymouth St, Adelaide (petrol) stations. Pre-paid SIM cards will most
often be sold independent of phone handsets,
Commonwealth Bank (13 22 21) meaning that you will need to either use your
commbank.com.au existing handset or buy a handset separately.
136 Rundle Mall 2. Contract SIM cards, as their name suggests,
lock you into a contract with a phone provider
HSBC (1300 308 008)
for a certain period of time (usually 24 months).
hsbc.com.au You will be required to pay a certain dollar
55 Grenfell Street, Adelaide amount every month, which gives you a set
National Australia Bank (13 22 65) amount of data and call time. Breaking the
contract will likely mean that you will need to
nab.com.au
pay out the rest of your contract as an early
22-28 King William Street, Adelaide
termination fee. Contract SIM cards are often
packaged with a phone handset.
Westpac (13 20 32)
westpac.com.au Tip 4 – Unlocking your phone
80 King William St, Adelaide Be careful! If you are using the handset from
your home country, you may need to first unlock
Mobile phones your phone so that it can use an Australian SIM
When you arrive in Australia, it is very important card. You will need to contact your mobile phone
to contact your family in your home country to provider in your home country for instructions on
let them know you have arrived safely. how to do this.
Here are some tips to remember when signing Tip 5 – Dual-SIMs
up for a new phone.
Some mobile phones allow dual-SIMs, which
means you can install one SIM card for local calls
and one SIM card for international calls.
There are a number of mobile network
providers including:
> Optus www.optus.com.au
> Telstra www.telstra.com.au/mobile-phones
> Vodafone www.vodafone.com.au

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 Welcome Guide

YOUR FIRST DAY

Your first day will help you become acquainted with the College and studying in
Adelaide. Please remember to bring your passport and current Australian address.

Orientation Under 18 students

We look forward to welcoming you to the Australian law considers international
College at orientation. Orientation will usually students under the age of 18 to be minors
be face to face unless there are circumstances and as such the College takes special care
that prevent you from attending (e.g. there are of their welfare and development. Students
travel bans in place restricting international who are minors must stay in their approved
flights, borders are closed, your visa hasn’t accommodation until they turn 18 years
arrived yet etc). When we can’t see you in of age. Students having any concerns or
person, we will offer you online orientation so queries must liaise with the Student Services
you can access all the information and service Coordinator who will assist with their welfare
you need before class starts. and general support arrangements.
You will receive an email, around two weeks, You will meet with a College staff member
prior to your orientation containing more on a regular basis to check on your welfare
details and the orientation schedule. This status. The College takes our responsibility
will be sent to the email address that you to minors very seriously and regular checks
included on your College application. The are made to ensure that your welfare and
first week of your College program will be accommodation arrangements are satisfactory
your orientation. Please arrive at the College and that your studies are progressing well.
by 9am when you commence in person.
> Level 2, 132 Grenfell Street, Adelaide. What to expect?
Starting your studies in Australia may be a
What will I do at orientation? challenging experience. You may need time
We will finalise your enrolment and help you to adjust to new teaching styles and new
get set up as a College student. There will be expectations. Requirements of your studies
some important information sessions during will include:
the week that you are required to attend, > Contributing to class discussions
as well as some tasks that you will need to > Being an independent learner What do I need to bring?
complete, including:
> Thinking creatively It is important that you bring your
> Enrolment into course of study
> Expressing your views and feelings passport and details of your current
> Study skills Australian address – even if it is
> Asking questions
> Purchase of textbooks only temporary. This is required by
> Planning and managing your time effectively
> College and University services and immigration authorities. You will
> Completing all types of program receive essential information during the
facilities
assessment (i.e. essays/assignments/oral orientation period and complete forms for
> Details of local transport presentations). our records.
> Student responsibilities
> Australian Tax File Number Study Adelaide
> Overseas Student Health Cover Study Adelaide is the local organisation which
supports international students studying in
> Student ID card
Adelaide. It provides useful information on
> Campus tour studying, living, working and playing. You
> Living in Adelaide can sign up for student membership on the
> Residential apartment accommodation website: studyadelaide.com so that you can
be informed of free events, competitions, and
> Virtual hub.
scholarships. Don’t miss out on all the fun –
sign up now.

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 Welcome Guide

CAMPUS FACILITIES
Located in the city centre, our campus is a short walk from the University of Adelaide campus
and close to Rundle Mall, the main shopping precinct and the heart of entertainment in
Adelaide. Our campus provides a number of facilities for our students’ benefit.

Student Services toward mutual goals. These goals include and activities. Check the website to find out
providing intellectual, cultural and social about current events and the many clubs and
You can meet with our Student Service
opportunities for international students to associations that you can join: auu.org.au.
team at any time to discuss any challenges
broaden their experience, enhance their social
or concerns that may arise. We can provide The Blacks–Adelaide University Sport
networks and provide support and guidance
program and enrolment advice , study and
to other international students. Membership Adelaide University Sport helps you to access
career pathway guidance as well as additional
to the club is free and meetings are held an extensive range of sporting facilities and
support for under 18 students. If you are not
monthly – or more regularly if planning an sporting clubs. Catering for everyone from
sure who/where to ask, speak with us! We
event. All students are welcome to join. It is elite athletes through to social players and
also regularly organise activities and social
an opportunity to meet other students and gym enthusiasts, there are almost 40 sports to
events so you can engage with your peers in
gain valuable experience in event planning, choose from. Go to theblacks.com.au to find
the College community.
meeting management and fundraising. Join the club that is right for you.
What can Student Services do for you? the College Social Club Facebook page
(@uoacsocialclub), Instagram The Fitness Hub
> Connect you with academic support
(uoac_social_club) or email The on-campus gymnasium, located on Level
> Provide you with program and enrolment leanne.taylor@adelaide.edu.au for 5 of Union House, is affordable, accessible
advice more information. and the opening hours are ideal for students.
> Assist with degree choices and course As a College student you qualify for a student
selection Computer access discount. Have a look at the facilities at:
> Provide welfare support for personal issues Computer suites and wireless internet are adelaide.edu.au/sports/the-fitness-hub
(including confidential counselling) available to all College students. There
> Help you manage your time and deal with are a number of computers available
study pressures to use anytime at both the College and
University campuses.
> General study and motivation assistance
> Connect you with legal assistance The University of Adelaide facilities
> Help with accommodation – homestay, and clubs
Urbanest, student residence, or
independent rental Library
> Support for students under the age of 18 The Barr Smith Library is the main library of
the University of Adelaide, located at
> Connect you with clubs, societies and peers
the centre of the North Terrace campus.
to help you build your social networks
Our students have access to the library, its
Learning support resources, systems and support services which
include the University Librarian, research
We have students from all over the world, and librarians, information literacy programs
to ensure you have the best opportunity to and membership and lending services*. The
reach your potential our on campus tuition library physically holds (print and microform)
assistance sessions are available for you. Ask in excess of 2 million items which support
your teacher for more details. the research strengths of the University and
the electronic holdings include access to an
Making friends estimated 25 million journal articles, covering
With the university campus less than five more than 20,000 e-journal titles.
minutes walk away, our students are able
Find out more at
to take advantage of the educational,
www.adelaide.edu.au/library
recreational and social facilities on campus. Amenities
Students can meet at Hub Central or UniBar. *lending services available to those studying Foundation > Post Office
Studies, Degree Transfer and Pre-Master’s Programs only
> Bank ATM
Social Club
Adelaide University Union > Fitness Hub
The College Social Club was established in
2012 to give students, past and present, the The Adelaide University Union (AUU) is > Cafes
opportunity to work with other students located at Level 4 of Union House and offers
> Convenience store
a variety of student services, special benefits,

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 ADELAIDE
CITY MAP
Welcome Guide

LOCAL INFORMATION Barossa Valley

Adelaide is a cosmopolitan coastal city with a high standard of living and easily accessible
public transport options.

Adelaide Zoo
Adelaide Oval
Adelaide Botanic Garden
UoA
National Wine Centre

Royal Adelaide Hospital Adelaide Health & Urbanest student accommodation

Medical Sciences UoAC
68
Rundle Mall

Tandanya National Aboriginal

Cultural Institute
The Village student apartments
Adelaide Central Markets
& China Town

Discover Adelaide
Airport Adelaide Central Market
Adelaide is a relatively small city, but there is The Adelaide Central Market is a great place
a lot to explore if you know where to look. to get good quality produce. They have 1000walk
5 minute M
There are many local conveniences located great bargains towards the end of trading on
from the College campus to
near the College and the University. If you Saturday afternoons (about 3pm)! The Central
the University of Adelaide campus
don’t know your way around yet, spend some Market, as locals call it, is also adjacent to one
time in and around the University getting
McLaren Vale
of Adelaide’s most popular eating districts:
familiar with the local attractions, eateries and Gouger Street and Chinatown.
hot spots. Here are just some of the places you
may want to visit to get to know Adelaide a bit Exploring the city
better: For more ideas about what’s on in Adelaide, Adelaide city map 33
> North Terrace - Art Gallery, museums and check out the following resources:
State Library > explore.cityofadelaide.com.au/whats-on
> The East End – Rundle Street area (cafes, > studyadelaide.com
dining, fashion) > welcomedinnerproject.org
> Rundle Mall (shopping)
> randomactsofwelcome.org
> Central Market (food shopping and dining)
> The West End – Peel Street & Leigh Street
area (dining, bars)

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 Welcome Guide

Public transport Cycling to campus Beach safety

An excellent public transport system of buses, Riding a bike to uni can save you hundreds of Australian beaches are unpredictable and have
trains and trams connect the inner city with the dollars in parking and fuel costs, it helps keep hidden dangers that you should be aware of.
suburbs of Adelaide. you healthy and it’s often faster than taking Take the time to learn how to have a safe and
public transport. Find the quickest, safest route fun trip to the beach.
Free city transport at: maps.sa.gov.au/cycleinstead.
Getting around Adelaide is easy if you use Beach safety tips:
public transport. You can learn more about the Bicycles Always swim between the red and yellow flags
Adelaide metro system at: You can rent a free bicycle from the Adelaide at beaches with patrolling lifeguards.
adelaidemetro.com.au. City Council’s Adelaide Free Bike service. > Never swim alone.
You can use the free City Connector bus Bikes can be hired from locations across the > Read and obey the signs.
(99A/99C/98A/98C) and hop on and off as often city, and come with a helmet (which you are
> Don’t swim directly after a meal.
as you like. The Adelaide tram is also free from required by law to wear).
> Don’t swim under the influence of alcohol
South Terrace to the Entertainment Centre. For more information, see:
or drugs.
bikesa.asn.au/bike-hire/adelaide-free-bikes/
Step 1: Get yourself a Metrocard > Always check the depth of the water.
Metrocards are rechargeable, multi-use passes, Cycling skills program > If you get into trouble in the water, stay
which you can buy at the Adelaide Railway Ecoversity, the University’s sustainability calm. Signal for help by waving your arm
Station, post offices, newsagencies, and the engagement program, offers a range of free and wait for assistance.
General Store on campus. Full-time students, activities and bike gear to encourage students > Learn how to spot a rip and keep
including international students, are eligible for to ride to campus. The program includes bike clear of it.
a concession tertiary fare. We will issue your maintenance from Treadly on Campus, South Learn more at: beachsafe.org.au
student ID card at orientation; it’s important Australia Police (SAPOL) bike engraving (to
you carry this card with you when you travel help track down your bike if it gets stolen),
using a concession ticket. cycle safety sessions and special events for
cyclists, like Ride to Uni Day. Click here for
Step 2: Plan your route more information about Ecoversity.
Check the timetables at the Adelaide Metro
website or download a trip planning app on your End of trip facilities
mobile device. Click here for more information. The facilities map provides the location of all
adelaidemetro.com.au/Timetables2/Public- showers, change rooms, lockers and under-cover
transport-app bike racks on the North Terrace campus, along
with water refill stations and bike maintenance
Step 3: Catch a ride poles. Most bathrooms are open on weekdays
When catching the bus you will usually enter between 8:00am and 6:00pm.
using the front door, but for the tram and train, Click here for cycling facilities.
you can use any door to enter. Upon entering
the vehicle, you need to validate your trip by Bike shed access and security
tapping your card on the yellow validation Secure bike sheds are available for short-term
machines found just inside the door. bicycle parking. To gain access to the sheds,
complete the online application form or visit
Step 4: Stop! Ask Adelaide. Click here for more information
Bus or tram: To request a stop, push the stop about the bike sheds.
button before the bus or tram arrives at your To protect your bike and reduce the likelihood
stop. You can exit from any door. Make sure of it getting stolen, use the following guidelines:
to leave enough time for the driver to stop. On
> Lock your bike in a well-lit, well-
the bus, don’t forget to say ‘Thank you’ to the
travelled area
driver when you get off.
> Use a D-Lock, rather than a chain or
Train: The train will stop automatically at all
cable lock
stations listed on the timetable. You can exit
from any door. > Do not leave bicycles out overnight
> Keep a copy of the bike’s serial number
to aid in identification and recovery in the
event of theft.

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 Welcome Guide

STUDENT HEALTH
If you or a friend are seriously ill and need an ambulance call 000.
Stay calm and describe to the operator on the line what type of assistance
you need (ambulance, fire or police) and your location.
You may be required to describe any symptoms. Explain as much as you can, do not worry
if you are not confident with your English, say as much as you can, as clearly as you can.

Medicines The closest GPs to the College are at Globe

Medical Clinic, located at 21 Hindmarsh
It should be noted that pharmaceutical
Square, Adelaide. Refer to the website for
products in Australia may be more expensive
opening hours: globemedical.com.au
than in your home country. Medications
and for appointments call 8232 7372.
such as antibiotics and antihistamines will
require a doctor’s prescription and may cost You should take with you to your first
approximately AUD $25 for a course. Some appointment:
milder antihistamines may be bought over- > student ID Card
the-counter and may cost around AUD $15. > OSHC card
A pain-relieving tablet such as paracetamol
> list of medications you are currently
or aspirin may be purchased without
taking
prescription at supermarkets.
> list of vaccinations you may have received
Overseas Student Health Cover in the past.
The Department of Home Affairs requires
After hours GP
all international students to be covered by
health insurance for the entire duration If it’s after 6pm and you are feeling
of their stay in Australia. This is arranged unwell, you can call a doctor to your home.
through the Overseas Student Health Cover Call 137425 (13SICK) or visit
(OSHC) scheme. homedoctor.com.au.
OSHC is insurance that provides cover Bupa GPs
for the costs for medical and hospital care
which international students may need while If you are a Bupa member, you may wish to
in Australia. The University of Adelaide visit a GP within the Bupa Network as you
will receive discounted rates. Medical costs
College’s preferred provider is Bupa
Australia. To find a GP in your local area visit oshc. Medical costs are at the discretion
bupa.com.au/health-insurance/oshc. of your local doctor or hospital.
This insurance covers:
> Visits to a doctor (approximately 85% Is it an emergency?
of the scheduled fee) If you require the opinion of a nurse as to
> The total cost of hospital treatment whether you need to attend the doctor or
provided that the treatment is in a public hospital, call Health Direct Australia on
hospital and is provided by a hospital 1800 022 222 to speak with a qualified nurse.
doctor An interpreter is available.
> Other medical services such as pathology
and radiology
> Emergency ambulance transport. If you require emergency medical help or
your life is in immediate danger then you
Doctors should dial triple zero (000) immediately
If you are feeling sick or have a medical issue for an ambulance or go to the nearest
that is not an emergency, then a doctor – also Hospital Emergency Department. If you
called GP (General Practitioner) should be go to a Hospital Emergency Department
Please remember:
your first point of contact. and it’s not a medical emergency you will
have to wait a long time to see a doctor.

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 Welcome Guide

This insurance does not cover:

> Dental costs
> Physiotherapy
> Optical glasses, contact lenses
> Medical expenses for any pre-existing
medical condition that you had before
you came to Australia, during the first 12
months of membership
> Treatment covered by provisions for
compensation and damages or accidents
> Pre-screening in the first 12 months
Please see a College Student Services staff
member or your OSHC provider for
more information.

More information
> If you would like to renew or increase the
length of your OSHC, please contact Bupa.
> If you would like extra cover for items
not covered e.g. dental, physiotherapy,
optometry (glasses, contact lenses), you
may wish to take out extras cover for an
extra cost.
> If you change your address while living in
Australia you should notify Bupa within
seven days.
> If the doctor you visit does not accept your
Bupa card, please pay the bill in full for
your visit, and collect your receipt. Then
take your receipt to any Bupa Australia
branch where you can apply for a rebate.
If you have any questions visit the Bupa
Australia website at oshc.bupa.com.au or
call 1800 888 942 (24 hours) from within
Australia.
The Adelaide Bupa branch is located at:
Shop 24, Regent Arcade, Rundle Mall
Adelaide SA 5000
If you have OSHC with a different insurance
provider, you will need to contact your
provider yourself, or ask your education agent.

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 Welcome Guide

LAWS & CUSTOMS

You may find that laws are enforced differently in Australia than they are in your home country.
You must obey this country’s laws and respect its customs. It is important that you understand
the laws, rules, and customs that you may encounter.

Laws Religion
> In Australia no one under the age of 18 While some Australian customs are influenced
may buy or drink alcohol. It is against the by English traditions and the predominant
law to buy alcohol for someone you know is religion, Christianity, Australia has a growing
under the age of 18. multicultural population with different
> Driving under the influence of alcohol is religions and faiths.
a serious crime and police make regular There are places of worship for all religions
random checks. and faiths in Adelaide, all accessible by public
> Buying, selling and using drugs is illegal. transport. You can get more information
> We may disclose personal information about local religious institutions from the
about you in accordance with our Privacy College staff at reception.
Policy (available at www.college.adelaide.
edu.au/legal), including to your education Values in Australian society:
agent and the Australian government. > Rights of the individual
> Equality of individuals independent
Customs of gender, race, religion or personal
Customs are an accepted way of behaviour in preferences
a country. You need to know the customs of > Independence
Australia to help you feel comfortable with > Punctuality
people. Some important customs to know
> Politeness.
include:
> Please and Thank you: It is very important Smoking
to use these words when asking or receiving
gifts or favours. It is illegal to smoke in any public building in
Australia, including toilets and fire stairs. If
> Women: Women in Australia are equal to
you wish to smoke, it is polite to be at least
men and should always be treated fairly. four metres away from building entrances,
Men and women share equally in household
and you must put all cigarette butts in a bin.
Your responsibilities
work and childcare.
If you set off a fire alarm in the building by As an overseas student on a student
> Queues: Always stand in line and wait your smoking, you will be liable for the costs, e.g. visa, you have responsibilities to:
turn when buying tickets, in a bank, post Metropolitan Fire Service call out fees. It > Satisfy your Student Visa conditions
office or waiting for a bus. Keep to the is illegal for anyone under the age of 18 to
left when standing on escalators or when > Maintain your Overseas Student Health
purchase cigarettes in Australia. All drugs and
walking/cycling on public pathways. Cover (OSHC) for the period of your
alcohol are strictly prohibited in the College.
> Friendliness: Australian people talk to
stay
strangers in public areas. This is a great >M
 eet the terms of the written
way to practise English, but caution should agreement with the College
be taken. You should not give out your > I nform the College if you change your
address and telephone number, or accept address or phone number
inappropriate invitations.
> Maintain satisfactory course progress
> Workplace Etiquette: Australians use a firm
> Maintain a minimum of 80%
handshake when meeting someone for the
first time. In the workplace, as with many attendance during your course
situations, Australians will address one > I f you are under 18, maintain your
another using only first names. Eye contact approved accommodation, support and
is very important in conversation. general welfare arrangements.
> Clothing: Clothing is an individual choice.
Australian people dress for comfort,
weather or social occasion.

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 Welcome Guide

Employment
If you are on a student visa, the maximum
that you are permitted to work is 40 hours
per two-week period during the semester.
However, we recommend you work for no
more than 8 hours per week as it is extremely
important that you do not let any work or job
interfere with your studies.
Be aware that there are laws in Australia that
employers must adhere to with respect to
hiring you as an employee. These include
worker safety, tax payments and certain
leave entitlements. There are also equal
opportunity laws that protect employees from
discrimination based on race, religion, age,
gender, marital status or sexual preference or
disability. Additionally, most workplaces have
strict harassment policies that all staff must
adhere to.
You must be paid an award rate (a minimum
rate dependent on your age, expertise and
area of work). Visit safework.sa.gov.au to
check your rights as an employee.
There are certain jobs that you are not legally
permitted to do until you are 18 years of age,
e.g. working in premises licensed to serve
alcoholic beverages.
The University’s Career Hub gives you access
to resources and workshops on topics such as
resumes, cover letters, interview skills and
more. See careerhub.adelaide.edu.au
StudyAdelaide.com provide services to help
you find part-time work in Adelaide.
The following websites may be helpful for
information on resumes and job searching:
> myfuture.edu.au
> adelaide.edu.au/student/careers
> seek.com.au
If you need further advice, please contact
Student Services staff at 132 Grenfell Street.
For more information on your workplace
rights, obligations, and pay rates, visit the
Fair Work Ombudsman: fairwork.gov.au

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 Welcome Guide

IN ADELAIDE THERE IS PLENTY OF

CHOICE IN EXTRA-CURRICULAR
ACTIVITIES. I HAVE JOINED THE
COLLEGE SOCIAL CLUB AND THE
UNIVERSITY ATHLETICS CLUB. IT’S
A GREAT WAY TO MEET PEOPLE AND
MAKE NEW FRIENDS.
Tapiwa Gladmore Hwata,
United Kingdom
Foundation Studies pathway to
Bachelor of Health and Medical Sciences

The University of
SOUTH AUSTRALIAN
IMPORTANT
Adelaide PUBLIC HOLIDAYS
INFORMATION
College
Holiday
132 Grenfell Street 2021 2022 2023
New Year Holiday 1 Jan 3 Jan 2 Jan
Adelaide SA 5000 Australia
Australia Day T: +61 (0)8 8313 3430
26 Jan 26 Jan 26 Jan

E: college@adelaide.edu.au
March Public Holiday 8 Mar 14 Mar 13 Mar

Good Friday 2 Apr 15 Apr 7 Apr

Easter Monday 5 Apr 18 Apr 10 Apr

ANZAC Day 26 Apr 25 Apr 25 Apr

Queen’s Birthday 14 Jun 13 Jun 12 Jun

Labour Day 4 Oct 3 Oct 2 Oct

Christmas Day Holiday 27 Dec 26 Dec 25 Dec

Proclamation Day Holiday 28 Dec 27 Dec 26 Dec

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 Welcome Guide
IMPORTANT INFORMATION
The University of Adelaide College Emergency Number
132 Grenfell Street Emergency College Number: +61 (0)400 807 815
Police, Fire, Ambulance: 000
Adelaide SA 5000 Australia
T: +61 (0)8 8313 3430
E: college@adelaide.edu.au

USEFUL WEBSITE LINKS

Australian Quarantine & Inspection Service
www.agriculture.gov.au/travelling
Australian Department of Foreign Affairs & Trade
www.dfat.gov.au
Bureau of Meteorology
www.bom.gov.au
Department of Home Affairs
www.homeaffairs.gov.au
Council of International Students Australia (CISA)
www.cisa.edu.au

About Adelaide
www.adelaidecitycouncil.com
www.southaustralia.com
www.studyadelaide.com

Please like our Facebook page

to receive the latest news, events
and updates around the College.
facebook.com/
uniofadelaidecollege

Kaplan Higher Education Pty Ltd. ABN 85 124 217 670, operating as The University of Adelaide College. Foundation Studies, Degree Transfer
and Pre-Master’s programs (The University of Adelaide) CRICOS 00123M | English language programs (Kaplan) CRICOS 03127E.
Published December 2020.

Foundation Studies, Degree Transfer and Pre-Master’s programs (The University of Adelaide) CRICOS 00123M | English language programs (Kaplan) CRICOS 03127E. 14