Technical Service Manual

Wave-Touch™ & IQ-Touch™

Front-Load Washer

Models
EWFLW65H & EIFLW55H

Publication #5995523544 Revision B August 2010

Downloaded from www.Manualslib.com manuals search engine

Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Safe Servicing Practices For All Appliances
Avoid personal injury and/or property damage by observing important Safe Servicing Practices.
Following are some limited examples of safe practices:
1. DO NOT attempt a product repair if you have any doubts as to your ability to complete the repair in a safe and
satisfactory manner.
2. Always use the correct Replacement Parts as indicated in the parts documentation. Substitutions may defeat
compliance with Safety Standards Set For Home Appliances. Do not exceed maximum recommended wattage
on light bulb replacements. Doing so could blow fuses and/or damage transformers.
3. Before servicing or moving an appliance:
• Remove power cord from the electrical outlet, trip circuit breaker to the OFF position, or remove fuse.
• Turn off water supply if applicable.
4. Never interfere with the proper operation of any safety device.
5. Use ONLY REPLACEMENT PARTS CATALOGED FOR THIS APPLIANCE. Substitutions may defeat
compliance with Safety Standards Set For Home Appliances.
6. GROUNDING: The standard color coding for safety ground wires is GREEN, or GREEN with YELLOW
STRIPES. Ground leads are not to be used as current carrying conductors. It is EXTREMELY important that
the service technician reestablish all safety grounds prior to completion of service. Failure to do so will create
a hazard.
7. Prior to returning the product to service, ensure that:
• All electrical connections are correct and secure.
• All electrical leads are properly dressed and secured away from sharp edges, high-temperature components,
and moving parts.
• All non-insulated electrical terminals, connectors, heaters, etc. are adequately spaced away from all metal
parts and panels.
• All safety grounds (both internal and external) are correctly and securely connected.
• All panels are properly and securely reassembled.
• Gas and water supplies are turned ON if shut off prior to service.

ATTENTION!!!
This service manual is intended for use by persons having electrical and mechanical training and a level
of knowledge of these subjects generally considered acceptable in the appliance repair trade. Electrolux
Home Products, Inc. cannot be responsible, nor assume any liability, for injury or damage of any kind
arising from the use of this manual.

© 2010 Electrolux Home Products, Inc.

1-1
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Accessories ...................................................................... 2-18
Table of Contents Matching Storage Pedestal ......................................... 2-18
Section 1 - Basic Information........................................ 1-1 Dryer Stacking Kit ....................................................... 2-18
Safe Servicing Practices For All Appliances ................... 1-1 Drain Hose Extension Kit ............................................ 2-18
Table of Contents ............................................................. 1-2 Universal Appliance Wrench ....................................... 2-18
Important Safety Instructions............................................ 1-3 Dryer Stacking Instructions .............................................. 2-19
Protect Children ................................................................ 1-4 Kit Components .......................................................... 2-19
Prevent Fire ...................................................................... 1-4 Preparing Dryer for Stacking ...................................... 2-19
Prevent Injury ................................................................... 1-4 Prepare Top Surface of Washer ...................................... 2-20
Model and Serial Number Breakdown ............................. 1-4 Stacking Dryer .................................................................. 2-20
Product Specifications ...................................................... 1-5 Removing Stacked Dryer ................................................. 2-21
Prevent Injury and Damage To Washer ........................... 1-6
Automatic Temperature Control (ATC) System ............... 1-6 Section 3 - Electronic Control ....................................... 3-1
Water Level ...................................................................... 1-6 Control Panel Wave-Touch™........................................... 3-1
Installation Cycle .............................................................. 1-6 Selecting the Appropriate Cycle and Settings
Component Description .................................................... 1-7 Overview........................................................................... 3-1
Door Lock Assembly Operation ....................................... 1-7 Demo Mode Wave Touch ................................................ 3-1
Electronic Water Level Switch .......................................... 1-7 Wave-Touch™ Washer Cycle Chart ................................ 3-2
Mass Damper Operation .................................................. 1-8 Control Panel IQ-Touch™ ................................................ 3-3
Drive Motor Operation ...................................................... 1-8 Selecting the Appropriate Cycle and Settings
Speed Control .................................................................. 1-8 Overview........................................................................... 3-3
Automatic Dispenser Operation ....................................... 1-9 Demo Mode IQ Touch ...................................................... 3-3
Unbalance Sensing .......................................................... 1-10 IQ-Touch™ Washer Cycle Chart ..................................... 3-4
Oversudsing Detection ..................................................... 1-11 Cycle Selection ................................................................. 3-5
The Language of Laundry ................................................ 1-11 Normal......................................................................... 3-5
Colors .......................................................................... 3-5
Section 2 - Installation Information .............................. 2-1 Whites ......................................................................... 3-5
Heavy Duty ................................................................. 3-5
Important Safety Instructions............................................ 2-1
Deep Clean Sanitize ................................................... 3-6
Safety Precautions ........................................................... 2-1
Casual ......................................................................... 3-6
Tools and Materials Needed for Installation ..................... 2-2
Active Wear ................................................................. 3-6
Electrical System Requirements ...................................... 2-3
Fast Wash ................................................................... 3-6
Grounding Requirements ................................................. 2-3
Delicate ....................................................................... 3-7
Water Supply Requirements ............................................ 2-4
Hand Wash ................................................................. 3-7
Drain System Requirements ............................................ 2-4
Spin Only .................................................................... 3-7
Removing Foam Packaging ............................................. 2-4
My Favorite (IQ Touch™) ........................................... 3-7
Clearance Requirements .................................................. 2-5
My Favorites (Wave Touch) ........................................ 3-7
Installation in a Recess or Closet ..................................... 2-5
Wave Touch™ Washing/Rinsing Temperature .......... 3-9
Installed Washer Dimensions ........................................... 2-6
Spin Speed ................................................................. 3-10
Removing Shipping Hardware.......................................... 2-7
Soil Level .................................................................... 3-10
Leveling Washer ............................................................... 2-8
IQ Touch™ Washing/Rinsing Temperature ................ 3-10
Connecting Inlet Water ..................................................... 2-8
Options ............................................................................. 3-11
Connecting Drain and Electrical ....................................... 2-9
Eco Friendly ................................................................ 3-11
Wave-Touch™ Installation Cycle ..................................... 2-10
Stain Clean ................................................................. 3-11
IQ -Touch™ Installation Cycle ......................................... 2-10
Extra Rinse ................................................................. 3-11
Reversing Door ................................................................ 2-11
Auto Temp .................................................................. 3-11
Preparing to Reverse Door Swing .............................. 2-11
Continuous Wash Mode.............................................. 3-12
Removing Trim Ring ................................................... 2-11
Extra Spin ................................................................... 3-12
Removing Door from Hinge ........................................ 2-11
Prewash ...................................................................... 3-12
Removing Hinge from Front Panel ............................. 2-12
Warm Rinse ................................................................ 3-12
Removing Door Lock from Front Panel ...................... 2-12
Delay Start .................................................................. 3-12
Reattaching Door Lock to Front Panel ....................... 2-13
User Interface Features.................................................... 3-13
Reattaching Hinge to Front Panel............................... 2-13
Save as Favorite ......................................................... 3-13
Removing Striker Plate ............................................... 2-14
Set Prefs ..................................................................... 3-13
Removing Latch Indicator ........................................... 2-14
User Guides ................................................................ 3-13
Removing Hole Plug ................................................... 2-15
Stain Guides ............................................................... 3-13
Reinserting Latch Indicator ......................................... 2-15
Control Lock ................................................................ 3-13
Reattaching Striker Plate ............................................ 2-16
Save as Favorite ......................................................... 3-14
Reinserting Hole Plug ................................................. 2-16
Setting Preferences .......................................................... 3-15
Reattaching Door Assembly ....................................... 2-16
Custom Mode .............................................................. 3-15
Reversing Trim Ring ................................................... 2-17
System Clean .............................................................. 3-15
Reinstalling Trim Ring ................................................. 2-17
Reset (WaveTouch™) ................................................ 3-16
Reinstalling Trim Plug ................................................. 2-17
Reset (IQTouch™) ...................................................... 3-16

1-2
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Contrast........................................................................ 3-16 Section 5- Troubleshooting .............................................. 5-1
Brightness .................................................................... 3-17
Troubleshooting Chart ......................................................... 5-1
Volume ......................................................................... 3-17
Component Resistance Chart ............................................. 5-5
Language ..................................................................... 3-17
Cycle Description ......................................................... 3-17
Status Display .............................................................. 3-17
Install Cycle (WaveTouch™) ............................................. 3-18 Section 6- Wiring Diagrams ............................................. 6-1
Install Cycle (IQ Touch™) ................................................. 3-18 Wiring Diagram Models
Diagnostics and Error Codes ............................................ 3-19 EWFLW65H & EIFLW55H .................................................. 6-1
Reading Error Codes......................................................... 3-19
To Clear Latest Stored Error Code ................................... 3-19
Diagnostic Test .................................................................. 3-20
To Start the Diagnostic Test ........................................ 3-20
Exiting Diagnostic Mode .............................................. 3-20
Error Code Chart ............................................................... 3-21
Error Code Test Chart ....................................................... 3-22

Important Safety Instructions

Section 4- Component Teardown .................................. 4-1
Warnings and Cautions ..................................................... 4-1 Safety Precautions
Door Components ............................................................. 4-2
Door Trim Ring .......................................................... 4-2 Do not attempt to install, operate or service the unit until
Door Assembly ............................................................ 4-2 you have read the safety precautions in this manual.
Striker Plate ................................................................ 4-3 Safety items throughout this manual are labeled with a
Inner Door Glass .......................................................... 4-3 Danger, Warning, or Caution based on the risk type.
Latch Indicator ............................................................. 4-3
Outer Door Glass ......................................................... 4-4
Door Hinge .................................................................. 4-4 Definitions
Door Lock Assembly .................................................... 4-5
This is the safety alert symbol. It is used to alert
Bellows .............................................................................. 4-5
Reinstalling or Replacing the Bellows ............................... 4-6 you to potential personal injury hazards. Obey all
Interior Light ...................................................................... 4-7 safety messages that follow this symbol to avoid possible
Top Panel .......................................................................... 4-7 injury or death.
Vibration Dampener .......................................................... 4-7
Detergent Drawer Removal and Breakdown..................... 4-8
Console Panel ................................................................... 4-8
Control Assembly Removal and Breakdown ..................... 4-9
Front Panel ........................................................................ 4-10 DANGER indicates an imminently hazardous
Controller Assembly .......................................................... 4-10 situation which, if not avoided, will result in death
Weight Ring ....................................................................... 4-11 or serious injury.
Water Inlet / Overflow Vent Tube Grommet ...................... 4-11
Overflow /Vent Tube.......................................................... 4-12
Water Inlet Valve Assembly .............................................. 4-12
Water Inlet Screen............................................................. 4-13
Top Rear Brace ................................................................. 4-13 WARNING indicates a potentially hazardous
External Drain Hose .......................................................... 4-13 situation which, if not avoided, could result in
Detergent Cavity Assembly ............................................... 4-14 death or serious injury.
Detergent Dispenser Outlet Hose ..................................... 4-14
Power Cord ....................................................................... 4-15
Rear Access Cover ........................................................... 4-15
Suspension Spring ............................................................ 4-15
CAUTION indicates a potentially hazardous
Top Center Brace .............................................................. 4-16
Electric Water Level Sensor .............................................. 4-16 situation which, if not avoided, may result in minor
Drain Pump ....................................................................... 4-16 or moderate injury.
Drive Belt ........................................................................... 4-17
Large Pulley ...................................................................... 4-17
Drive Motor ........................................................................ 4-17
Speed Control Board Assembly ........................................ 4-18
Air Bell ............................................................................... 4-18 Indicates installation, operation, or maintenance
Heating Element ................................................................ 4-19 information which is important but not hazard
Air Shock Absorber ........................................................... 4-19 related.
Tub Assembly .................................................................... 4-20

1-3
Downloaded from www.Manualslib.com manuals search engine
 Basic Information

Protect Children Prevent Injury

• Do not allow children to play on or in the washer. • To prevent shock hazard and assure stability during
Close supervision of children is necessary when the operation, the washer must be instaled and
washer is used near children. As children grow, electrically grounded by a qualified service person in
teach them the proper, safe use of all appliances. accordance with local codes. Installation instructions
are packed in the washer for installer’s reference.
• Destroy the carton, plastic bag and other packing
Refer to INSTALLATION INSTRUCTIONS for
materials after the washer is unpacked. Children
detailed grounding procedures. If the washer is
might use them for play. Cartons covered with rugs,
moved to a new location, have it checked and
bedspreads or plastic sheets can become airtight
reinstalled by a qualified service person.
chambers.
• To prevent personal injury or damage to the washer,
• Keep laundry products out of children’s reach.
the electrical power cord of the washer must be
To prevent personal injury, observe all warnings on
plugged into a properly grounded and polarized
product labels.
3-prong outlet. The third grounding prong must never
• Before the washer is removed from service or
be removed. Never ground the washer to a gas pipe.
discarded, remove the washer door to prevent
Do not use an extension cord or an adapter plug.
accidental entrapment.
• Follow package directions when using laundry
• Failure to comply with these warnings could result in
products. Incorrect usage can produce poisonous
serious personal injuries.
gas resulting in serious injury or death.
• Do not combine laundry products for use in 1load
unless specified on the label.
Prevent Fire • Do not mix chlorine bleach with ammonia or acids
• Do not wash items that have been previously such as vinegar.
cleaned in, soaked in, or spotted with gasoline,
cleaning solvents, kerosene, cooking oils, waxes,
etc. Do not store these items on or near the washer.
These substances give off vapors or chemical
reactions that could ignite or explode. Model Number Breakdown
• Do not put oily or greasy rags or clothing on top of Each model follows the following nomenclature:
the washer. These substances give off vapors that
could ignite the materials. E ................. for Electrolux
I .................. for IQ Touch
• Do not add gasoline, cleaning solvents, or other
W ................. for Wave Touch
flammable or explosive substances to the wash
FLW ............. for Front Load Washer
water. These substances give off vapors that could
ED ............... for Electric Dryer
ignite or explode.
GD ............... for Gas Dryer
• Under certain conditions, hydrogen gas may MED/MGD .... Steam Electric/Steam Gas Dryer
be produced in a hot water system that has not been P ................... for Pedestal
used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before
using the washer, turn on all hot water faucets and
let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. Serial Number Breakdown
Hydrogen gas is flammable; do not smoke or use an
open flame during this time.
• Do not store or use gasoline or other flammable
vapors or liquids in the vicinity of this or any other
appliance.
• Failure to comply with these warnings could result in
fire, explosion, serious bodily injury and/or damage
to the rubber or plastic parts of the washer.

1-4
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Product Specifications Product Specifications
IQ-Touch™ Washer Wave-Touch™ Washer
White and 1 Premium Color 2 Premium Colors
Smooth Glide on Drawers & Dispenser Enhanced LCD Controls with larger trilingual
Largest Capacity (4.7 cu.ft. IEC) display
Push2Open: Door, Dispenser, Pedestal 1350 RPM
Inclined Axis with 1200 RPM Quiet (52-72 dBA)
Electrolux Blue LEDs Multiple User Mode – 3 User Modes with Favorite and
Custom Cycles Including My Favorite Custom Cycles
Intelligent and Adaptive LCD Controls 11 Standard + 3 Favorite Cycles with custom settings to
Quiet (52-72 dBA) and Low Vibration reach 42 Total Cycles
Best in Class Vibration and 2nd Floor Installation Ready Enhanced ATC Control with on/off selection
11 cycles with My Favorite and NSF Sanitary 22 hour delay start
ATC with Heater, 5 Soil Levels, 5 Temps and 5 Spin Drum Light with Manual Switch
Speeds, 14 Hour Delay Start More efficient with Higher MEF
CEE Tier 3 for Super Efficient Appliances Fastest Cycle Time
Fastest Cycle Time
Cycles
Cycles NSF Certified Deep Clean Sanitize
NSF Certified Deep Clean Sanitize Heavy Duty
Heavy Duty Whites
Whites Colors
Colors Normal
Normal Active Wear – Use for sports/workout gear
Casual – Use for Permanent press items Casual – Use for permanent press items
Quick Wash – Fastest cycle in the industry Quick Wash – Fastest cycle in the industry
Delicates – Gentler than any cycle available Delicates – Gentler than any cycle available
Hand Wash Hand Wash
Spin Only Spin Only
My Favorite – Programmable by consumer My Favorites – 3 favorites Programmable by consumer

Additional Options Additional Options

Up to 14 hour delay start – use this to save $ by running Up to 22 hour delay start – use this to save $ by running
in off peak energy demand hours in off peak energy demand hours
Control Lock – to prevent accidental operation by children Automatic Control Lock – to prevent accidental operation
5 Temperature Selections by children
5 Spin Speed Selections 5 Temperature Selections
3 Soil Level Selections 6 Spin Speed Selections
ATC – Automatic Temperature Control 4 Soil Level Selections
ATC – Automatic Temperature Control with additional
heater

1-5
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Prevent Injury And Damage To The Washer
• All repairs and servicing must be performed by an authorized servicer unless specifically recommended in the
Use & Care Guide. Use only authorized factory parts.
• Do not tamper with controls.
• Do not install or store the washer where it will be exposed to the weather.
• Do not install on carpet. Install washer on a solid floor. It may be necessary to reinforce the floor to prevent
vibration or movement.
• To reduce the risk of electric shock, disconnect this appliance from the power supply before attempting any user
maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• To prevent injury, do not reach into the washer while parts are moving. Before loading, unloading or adding
items, push in the cycle selector knob and allow the drum to coast to a complete stop before reaching inside.
• This washer is equipped with an electrical overload protector. The motor will stop if it becomes overheated.
The washer will automatically restart after a cool down period of up to 30 minutes, if the washer has not been
manually turned off during this time.
• Failure to comply with these warnings could result in serious personal injuries.

Automatic Temperature Control (ATC) System

This method of temperature control uses a thermistor input from the drum water Negative Temperature Coefficient
Thermistor to sense the water temperature in the drum. It also controls the amount of hot water used for a given fill
and temperature selection.
The following are the temperature ranges for the wash/rinse cycles:
Temperature Setting Temperature Range
Water Height In
Sanitize 67°C (152°F) +/- 5°C Drum
Hot 55°C (131°F) +/- 5°C 1.75 +/- 0.5 In.
Eco Hot 45°C (113°F) +/- 5°C 4.45 +/-1.27cm
Warm 29°C (84°F) +/- 4°C
Eco Warm 27°C (81°F) +/- 3°C
Warm Rinse 24°C (75°F) +/- 3°C
Cold 15°C (59°F) +/- 5°C

Water Level
All Models
The spinner tub vanes must not be in water during this check.
Check is taken at the back and center of the washgroup. Water Pressure must be between 20 and 120 P.S.I.

Installation Cycle
This cycle checks the basic functionality of the unit. It also verifies that the water hoses have been hooked up
properly, hot to hot and cold to cold. To verify that the hoses have been hooked up properly, the unit turns on
the hot water valve until the water reaches 130 mm (5.11 inches) in height. The temperature in the drum has to
increase from ambient to a specified value for the algorithm to recognize the water lines have been properly hooked
up. If the temperature doesn’t increase to the specified value either within the 130 mm fill level or a given amount
of time, the “CHECK HOSES” warning will be displayed, the machine will drop out of the install cycle and drain what
water has accumulated. When this happens verify that the hoses were properly connected and if they have been,
then push the Cancel button (clears the message) and the unit is ready for use.
If water remains in the unit after following the procedure above, move the cycle knob to the Drain Spin Cycle and
drain the rest of the water from the tub. When the drum starts moving, the water has been completely drained and
the cycle can then be cancelled.

1-6
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Component Description
Door Lock Assembly Operation

The door lock has a push push mechanism that is either

in the latched position, where the strike is in the cam, or
an unlatched position, where the strike is not in the cam.
When in the locked position, the user can push the Start/
Pause button which activates a solenoid causing the door
to lock. When the Start/ Pause button or Cancel button Manual Override
is pushed, the solenoid is activated again causing the Lever For Door Lock
door to unlock. The solenoid does not require a constant
Door Lock Manual Override Lever
current, but only an impulse to lock or unlock. If the door
lock is locked when the power goes out, there is a manual
override switch in the back of the door lock assembly to
unlock the door lock. When the door lock assembly is
mounted in the front panel on the right (when facing the
front panel) the manual override switch lever would need
to be pulled up, and when assembled on the left, the lever
would be pushed down.
There is a child entrapment safety feature that allows a
child to push from the inside of the unit with less than 15
pounds of force and the door will open, but only when the
door is unlocked.
When in the unlatched position, there is one electrical
and two mechanical features that prevent the door lock
from being able to lock.

Electronic Water
Electronic Water Level Switch Level Sensor

The electronic water level sensor is mounted to the right

side panel under the top of the washer and controls the
water level in the washer. Bottom of
Wash Tub
The electronic water level sensor is made up of an
electronic board and a bellow inside a sealed chamber. Hose
The chamber is connected by a hose to the air bell
located at the bottom of the washer attached to the
drain boot. The electronic board reads the pressure in
the bellow and converts it into an electronic signal. This
signal is then sent to the control board which governs the Air Bell
incoming water by connecting or disconnecting a neutral Drain Boot
line to the water solenoids.
Electronic Water Level Sensor Components

1-7
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Mass Damper Operation

The mass damper is a simple assembly consisting of

a heavy mass supported by gel. This device reduces
cabinet vibration through the dissipation of energy
coming from “gel” deformation. The use of the mass
damper is effective for a wide range of drum speeds and Mass Damper
installation conditions.
Concrete

Drive Motor Operation

The motor is an induction, three phase AC motor that

varies speeds when the voltage from the speed control
board varies in frequency and amount. The motor has a
Mass Damper Mounted on Unit
tachogenerator that inputs the speed of the motor to the
speed control board.

Speed Control

The speed control board is mounted to the base plate

of the washer in the left rear corner of the washer. The
speed control board controls the following operations:
1. The speed of the drive motor is controlled by
converting input line to neutral single phase 60
Hertz voltage, to a varying frequency, three phase
output voltage from zero to 300 VAC. By varying the Mass Damper Cross Section
amount, frequency, and polarity of the voltage and
comparing the input from the tachogenerator on the
drive motor, the speed control board can operate the
drive motor at a preprogrammed speed and
direction.
2. The balance of the load in the washer is monitored
during the spin cycle by converting the sine wave
from the tachogenerator to square waves and
comparing the distance between the square waves.
If this distance exceeds a specified parameter, the
wash load is determined to be unbalanced and the
washer responds accordingly.

1-8
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Automatic Dispenser Operation
The automatic dispenser for the detergent, liquid bleach
and fabric softener system is made up of the dispenser
cavity, and a removable drawer with four cavities: one
for pre-wash, one for detergent, one for bleach and one
for fabric softener. A plastic conveyer is snapped to the Pre-Wash Main Wash
bottom of the drawer to direct the outputs from the bleach Detergent Detergent
Channel Bleach
and softener chambers to the dispenser housing outlet Channel Channel
channel. This prevents the mixtures from coming out the
front of the drawer. To ART
Hose
The 3 outlets of the water inlet valve assembly are
inserted into the rear of the automatic dispenser. During
the fill cycles, water is directed into the top of the cavity
through 3 inlets. The inlet on the right, as viewed from
the front of the washer, is connected to the combination
output of the hot water solenoid and the center cold water
solenoid. Fabric
The left and middle inlet, as viewed from the front of the Softener
washer, are connected to the cold water solenoid. Channel

In the fill cycle, water enters into the top of cavity and is
directed across the top of the cavity by 5 channels: the
dispenser advanced rinsing technology channel, the
pre-wash channel (cold water only), the detergent
channel, bleach channel and the fabric softener channel.
Dispenser Flow Pattern
The channel that receives the water is determined by
which inlet supplies the water or if both inlets supply the The detergent dispenser channel receives water from the
water. right-hand input, as viewed from the front of the washer.
The dispenser advanced rinsing technology channel The detergent channel forms a loop that allows the water
receives water whenever the inlet on the right, as viewed to pass over the detergent section of the drawer. As the
from the front of the washer, is activated. This path water passes over the detergent section, holes in the
allows the water to bypass the dispenser drawer and cavity allow some of the water to enter and flush the
enter the tub by the advanced rinsing technology hose detergent cavity. Since the flow of incoming water is
connected between the cavity and the bellows. more than the holes can dispense, the excess water
backs up into a channel across the rear of the dispenser.
The pre-wash dispenser channel receives water from the
Water in this channel and the mixture from the detergent
left-hand input, as viewed from the front of the washer.
drawer flow into the tub through the large hose at the rear
The pre-wash channel forms a loop that allows the
of the dispenser.
water to pass over the pre-wash detergent section of the
drawer. Detergent is dispensed at the start of the cycle, but
bleach and fabric softener are not dispensed until later in
As the water passes over the pre-wash detergent section,
the cycle. The bleach and softener cavities in the drawer
holes in the cavity allows some of the water to enter and
have tubes molded into the bottom of them.
flush the pre-wash detergent cavity. Since the flow of the
incoming water is more than the holes can dispense, the These tubes allow bleach or fabric softener to be added
excess water backs up into a channel across the rear to their cavity without being dispensed as long as the
of the dispenser. Water in this channel and the mixture liquid is below the top of the tubes. At the proper time
from the detergent drawer flow into the tub through the in the cycle when bleach or fabric softener is to be
large hose at the rear of the dispenser. dispensed, water is added to the cavity. This raises the
mixture above the top of the tube and the bleach or fabric
softener starts flowing into the tub.

1-9
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
To allow the cavities to empty, the cover of the detergent
drawer cover has tubes molded into it that fit over the
tubes in the cavities. Cover Tube

These tubes are larger than the tubes in the cavity and
are designed to fit over the tubes, but not touch the
bottom of the cavity when the cover is installed. When
water is added to either the bleach or fabric softener
liquid, the mixture level rises between the tubes above
Cavity Tube
the tubes in the cavity and flows into the washer tub.
Since the end of the tube on the insert does not touch the Bleach and Fabric Softener Flow Tubes
bottom of the cavity, a siphoning action will occur when
the solenoid activates and allows water into the cavity.
The added water creates an “overfill” condition and starts An available option is for a liquid detergent cup that is
the siphoning. The cavity will empty itself when the water placed within the main wash compartment. This allows
is turned off by the solenoid. for the liquid detergent to be dispensed at the proper
time, and allows the liquid detergent to be poured and
The bleach dispenser channel receives water from the held during a delay start or held during the pre-wash.
middle input, as viewed from the front of the washer. The
bleach channel forms a path that allows the water to pass The drawer front has a button that when pushed,
over the bleach cavity section of the cavity. releases a latch that secures the drawer in the unit.
When the latch is released, a spring in the dispenser
As the water passes over the bleach section, holes in the housing assembly pushes the drawer partially open. The
cavity allow some of the water to enter and mix with the drawer can then be pulled open to pour additives into
bleach. This raises the mixture level above the tubes in the drawer. The drawer is then pushed back into place
the drawer bleach cavity allowing the mixture to flow into and the latch on the drawer front assembly latches to the
the tub. conso le to keep the dispenser closed.
Like the detergent channel, the flow of the incoming water
is more than the holes can dispense, allowing the excess
water to back up into the channel across the rear of the Unbalance Sensing
dispenser and flow into the tub. For water to enter the This algorithm determines the amount of either static
fabric softener channel, both the middle and right inlets unbalance (point unbalance) or dynamic unbalance (two
must be activated. As water from the left inlet passes over points of unbalance that are equal and opposite each
the channel, it collides with the water from the right inlet. other in the drum) in the unit. When distributing the load
This collision changes the water path directing it to the the unit monitors the point unbalance until it drops below
front of the cavity and into the fabric softener channel. a set threshold. When this happens the machine speeds
The fabric softener channel forms a loop that allows the up to 120 RPM and verifies that the load unbalance is
water to pass over the fabric softener cavity section of the ready to spin. If the point unbalance is low enough to
drawer. allow spin, the unit will accelerate to 250 RPM from 120
As the water passes over the fabric softener section, RPM, during which time it monitors the dynamic
holes in the cavity allow some of the water to enter and unbalance. If this unbalance is high enough, the spin
mix with the fabric softener. will terminate and the algorithm will proceed to try and
rebalance the load.
This raises the mixture level above the tubes in the
drawer fabric softener cavity allowing the mixture to flow
into the tub. Like the detergent channel, the flow of the
incoming water is more than the holes can dispense
allowing the the excess water to backup into the channel
across the rear of the dispenser and flow into the tub.

1-10
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Oversudsing Detection
Oversudsing is detected after the wash cycle by two methods.
1. Suds are detected when torque is very high and the pressure can not be drawn down to zero at the drain pump.
The spin cycle is then skipped, and a slower rinse agitation is performed with longer pauses and less time in
agitation, and the fabric softener is moved from the last rinse cycle to the second rinse cycle. If suds are still
detected after the first rinse, or after the wash cycle for a Fast Cycle, up to 3 rinse cycles are added to clear the
suds.
2. Suds are detected when the machine tries to spin and the pressure goes above a given threshold, and when the
drum speed is reduced back down to 120 RPM the pressure does not go back to zero within a given amount of
time. The drum will then stop (0 RPM) and sit for 30 seconds with the drain pump off. The drain pump will then
turn on for one minute and attempt to drain the tub of water and/or suds. If pressure can not be brought to zero
and this happens twice in a given intermediate rinse cycle, then the spin cycle is skipped and if it is the second
intermediate spin (first for the Fast Cycle) then up to 3 rinse cycles will be added to eliminate suds in the tub.

The Language of Laundry

Machine Wash Special Bleaching Dryer Ironing Dry

Instructions Care Instructions Instructions Instructions Cleaning

Normal Hand Bleach Normal DO NOT Low Heat Dry Clean

Wash Wash as Needed Dry Machine Dry

Med. Heat Dry Clean

Permanent DO NOT Non-chlorine Permanent Line Dry w/ Any
Press Wring Bleach as Needed Press Solvent

High Heat
Drip Dry
Dry Clean
Gentle DO NOT Gentle w/Petroleum
Cycle Bleach Setting Solvent
DO NOT
Dry Flat Steam

DO NOT DO NOT Dry Clean

Machine Wash Tumble Dry w/Solvents
Other Than
Dry in DO NOT Trichloroethylene
Shade Iron

No Heat
Cold
(<85ºF) DO NOT
Dry Clean

Low Heat
Warm
(<105ºF)

Normal/
Med. Heat
Hot
(<120ºF)

High
Heat
Hot
(<140ºF)

1-11
Downloaded from www.Manualslib.com manuals search engine
 Basic Information
Notes

1-12
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Recognize safety symbols, words and labels:
Safety items throughout this manual are labeled with a WARNING or CAUTION based on the risk type as described
below:
This symbol alerts you to situations that may cause serious body harm, death or
property damage.

This symbol alerts you to situations that may cause bodily injury or property damage.

Safety Precautions
Do not attempt to install or operate this appliance until you read the safety precautions in this guide. Safety items
throughout this guide are labeled with a Warning or Caution based on the risk type.

TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR INJURY WHEN USING A WAVE-TOUCH™
OR IQ-TOUCH™ FRONT-LOAD WASHER, FOLLOW BASIC SAFETY PRECAUTIONS INCLUDING THE
FOLLOWING:
- READ ALL INSTRUCTIONS BEFORE OPERATING THE WASHER.
- BEFORE PERFORMING ANY TYPE OF SERVICE OR INSTALLATION, MAKE SURE THAT ELECTRIC
POWER TO THE WASHER IS DISCONNECTED.
- TO AVOID THE POSSIBILITY OF EXPLOSION OR FIRE, DO NOT STORE OR USE COMBUSTIBLE,
FLAMMABLE, OR EXPLOSIVE LIQUIDS OR VAPORS (SUCH AS GASOLINE) INSIDE OR IN THE
VICINITY OF THIS OR ANY OTHER APPLIANCE.
- THIS APPLIANCE IS EQUIPPED WITH A THREE-PRONG GROUNDING PLUG FOR PROTECTION
AGAINST POSSIBLE ELECTRIC SHOCK HAZARDS. PLUG IT ONLY INTO A DEDICATED,
GROUNDED ELECTRICAL OUTLET. WHEN ONLY A STANDARD TWO-PRONG ELECTRICAL
OUTLET IS AVAILABLE, THE CUSTOMER MUST HAVE IT REPLACED WITH A DEDICATED,
PROPERLY GROUNDED THREE-PRONG ELECTRICAL OUTLET BEFORE USING THIS APPLIANCE.
DO NOT UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD (GROUND) PRONG FROM
THE POWER CORD. DO NOT USE AN ADAPTER PLUG. DO NOT USE AN EXTENSION CORD. DO
NOT USE A POWER CORD THAT IS FRAYED OR DAMAGED. THE USE OF A GROUND FAULT
INTERRUPTER (GFI) IS NOT RECOMMENDED.
- DO NOT INSTALL OR USE A DAMAGED APPLIANCE. IF YOU RECEIVE A DAMAGED APPLIANCE,
IMMEDIATELY CONTACT YOUR DEALER OR BUILDER.
- DO NOT USE THE WASHER UNTIL IT HAS BEEN PROPERLY INSTALLED BY A QUALIFIED
INSTALLER ACCORDING TO THESE INSTALLATION INSTRUCTIONS. THE INSTALLER MUST
SHOW THE CUSTOMER THE LOCATION OF THE POWER PLUG SO THAT THEY KNOW WHERE
AND HOW TO DISCONNECT POWER TO THE WASHER.
- DO NOT INSTALL, REPAIR, OR REPLACE ANY PART OF THE WASHER UNLESS SPECIFICALLY
RECOMMENDED IN THE LITERATURE ACCOMPANYING IT. A QUALIFIED SERVICE TECHNICIAN
SHOULD PERFORM ALL OTHER SERVICE.

Electrolux Home Products Inc. cannot be held responsible for damage to property or injury to persons
caused by failure to comply with the installation, maintenance and safety instructions contained in this
Service Manual.

2-1
Downloaded from www.Manualslib.com manuals search engine
 Installation Information

DESTROY CARTON, PLASTIC BAGS, AND ANY EXTERIOR WRAPPING MATERIAL IMMEDIATELY
AFTER THE DRYER IS UNPACKED. CHILDREN SHOULD NEVER USE THESE ITEMS FOR PLAY.
CARTONS COVERED WITH RUGS, BEDSPREADS, PLASTIC SHEETS OR STRETCH WRAP MAY
BECOME AIR TIGHT CHAMBERS AND CAN QUICKLY CAUSE SUFFOCATION.

KEEP LAUNDRY PRODUCTS OUT OF CHILDREN’S REACH. TO PREVENT PERSONAL INJURY,

OBSERVE ALL WARNINGS ON PRODUCT LABELS.

CUT HAZARD. TO PREVENT SERIOUS INJURY FROM SHARP EDGES, WEAR WORK GLOVES
WHEN HANDLING, UNPACKING OR DISASSEMBLING UNIT.

EXCESSIVE WEIGHT HAZARD

To avoid back or other injury, have more than one person move or lift the dryer.

The electrical service to the dryer must conform with local codes and ordinances and the latest
edition of the National Electrical Code, ANSI/NFPA 70, or in Canada, the Canadian electrical code
C22.1 part 1.

Pre-installation Requirements
Tools and materials needed for installation:

2-2
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Electrical Requirements Grounding Type
Wall Receptacle
Circuit - Individual, properly polarized and grounded 15 DO NOT, under any
amp. branch circuit fused with 15 amp. time delay fuse circumstances, cut,
or circuit breaker. remove, or bypass the
grounding plug.
Power Supply - 2 wire, with ground, 120 volt single
phase, 60 Hz alternating current.

Because of potentially inconsistent voltage

capabilities, the use of this washer with power
created by gas powered generators, solar powered Power Cord with
3- Prong Grounded Plug
generators, wind powered generators or any other
generator other than the local utility company is Figure 2-1
not recommended.
GFI (Ground Fault Interrupter) receptacle is not
required.

Outlet Receptacle - Properly grounded 3-prong

receptacle to be located so the power supply cord is
accessible when the washer is in an installed position.

Grounding Requirements

IMPROPER CONNECTION OF THE EQUIPMENT

GROUNDING CONDUCTOR CAN RESULT IN A
RISK OF ELECTRICAL SHOCK. CHECK WITH A
LICENSED ELECTRICIAN IF YOU ARE IN DOUBT
AS TO WHETHER THE APPLIANCE IS PROPERLY
GROUNDED.

1. The washer MUST be grounded. In the event of

malfunction or breakdown, grounding will reduce the
risk of electrical shock by a path of least resistance
for electrical current.
2. Since your washer is equipped with a power supply
cord having an equipment-grounding conductor
and a grounding plug, the plug MUST be plugged
into an appropriate, copper wired receptacle that is
properly installed and grounded in accordance with
all local codes and ordinances or in the absence of
local codes, with the National Electrical Codes,
ANSI/NFPA 70 (latest edition). If in doubt, call a
licensed electrician. DO NOT cut off or alter the
grounding prong on the power supply cord. In
situations where a two-slot receptacle is present,
it is the owner’s responsibility to have a licensed
electrician replace it with a properly grounded three
prong grounding type receptacle.

2-3
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Water Supply Requirements
Hot and cold water faucets MUST be installed within 42
inches (107 cm) of the washer’s water inlet. The faucets
MUST be 3/4 inch (1.9 cm) with threading for laundry
hose connection. Water pressure MUST be between 30
and 120 psi. Pressure difference between hot and cold
cannot be more than 10 psi. The local water department
can advise the customer of the line water pressure.

Drain System Requirements

1. Drain capable of eliminating 17 gals (64.3 L)
per minute.
2. A standpipe diameter of 1-1/4 in. (3.18 cm)
minimum. Figure 2-2. Standpipe Dimensions
3. The standpipe height above the floor should be:
Minimum height: 24 in. (61 cm)
Maximum height: 96 in. (244 cm)

Drain hose attached to the washer can reach a 79

in. (201 cm) high standpipe. For higher standpipe,
use hose P/N 137098000.

Removing Foam Packaging

1. Temporarily remove door tape.
2. Open washer door and remove everything from the
drum.
3. Close door and reapply door tape.
4. Using a rug, blanket or piece of cardboard to protect
the floor, carefully lay washer on it’s back.

EXCESSIVE WEIGHT HAZARD

To avoid back or other injury, have more than one
person move or lift the washer.

5. Remove styrofoam base and shipping plug and set

them aside.

Save styrofoam base and shipping plug for use

to help prevent washer damage during any future
moves.

6. Carefully return washer to an upright position.

7. Carefully move the washer to within 4 feet (1m) of its
final location.
Figure 2-3. Unpacking Unit

2-4
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Clearance Requirements
Installation in a Recess or Closet

DO NOT INSTALL THE WASHER:

1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6° C) to
maximize detergent effectiveness.
2. In an area (garage or garage-type building)
where gasoline or other flammables (including
automobiles) are kept or stored.
3. Floor MUST be solid with a maximum slope
of 1 inch (2.54 cm). To minimize vibration or
movement, reinforcement of the floor may be
necessary.

If washer and dryer are installed in the same closet,

door ventilation is required: A minimum of 120 square
inches (774.2 cm²) of opening, equally divided at the top
and bottom of the door, is required. Louvered openings
should be located 3 inches (7.6 cm) from bottom and top
of door. Air openings are required to be unobstructed
when a door is installed. A louvered door with equivalent
air openings for the full length of door is acceptable.

Figure 2-5. Clearances

Figure 2-4. Closet Installation

2-5
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Installed Washer Dimensions

2-6
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Removing Shipping Hardware

Save all shipping bolts and spacers for future use.

If the washer is to be transported at a later date,
the shipping hardware must be reinstalled to help
prevent shipping damage.

Rubber expansion material on spacers may need

time to relax before they can be easily pulled
through shipping hole.

2-7
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Leveling Washer
Excessive noise and vibration can be prevented by
properly leveling the washer.
1. For free standing installation and with the washer
within 4 feet (1 m) of its final location, place a level
on top of the washer.
2. Use the universal wrench to adjust the leveling legs
so the washer is level front-to-rear and side-to-side,
and stable corner-to-corner.
3. Press down on alternate corners and sides and feel
for the slightest movement. Adjust the appropriate
leg(s) so the washer sits solidly on the floor on
ALL four legs. Keep the leveling leg extension at a
minimum for best performance of the washer.

For pedestal installations, see additional

installation instructions included with the pedestal.
Figure 2-6. Leveling Washer

Connecting Inlet Water

1. Run some water from the hot and cold faucets to
flush the water lines and remove particles that might
clog the water valve screens and to determine which
faucet is hot and which is cold supply.
2. Look in the end of each water supply inlet hose and
verify that the rubber washers are in place.
3. Connect the HOT inlet hose to the HOT water supply
and the COLD inlet hose to the COLD water supply.
Tighten by hand until snug. Figure 2-7. Connecting Inlet Water

HOT and COLD water inlet hoses are color coded

for identification. The HOT inlet hose is marked
with a RED band and the COLD inlet hose is
marked with a BLUE band.

4. Tighten each supply connection another 2/3 turn with

pliers.
5. Turn on the water and check for leaks.

2-8
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Connecting Drain and Electrical
1. Snap one end of the drain hose hanger (shipped
in washer drum) onto the drain hose. Continue
wrapping it around the hanger and snap it in place.
2. Place the hook end of the drain hose in the drain
opening. Secure the drain hose with the cable
tie (provided in the enclosure package) to the
standpipe, inlet hose, laundry tub, etc. so the hose
does not pull out from the force of the water.
3. Plug the power cord into a grounded outlet.
4. Turn on the power at a circuit breaker/fuse box.
5. Carefully slide the washer to its final position.
Recheck for level and rock corners for stability.
Remove and discard door tape.

A wiring diagram and technical data sheet are

located under the washer top panel, on top of the
detergent dispenser housing.

Figure 2-7b. Drain Hose Installation

2-9
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Wave-Touch™ Installation Cycle IQ -Touch™ Installation Cycle
1. After plugging in the washer the first time: 1. Empty washer’s drum and close door.
Wake up the washer by pressing any button and 2. After you plug in the washer the first time:
then follow the prompts on the LCD User Interface, wake up the washer by pressing any button, rotate
including language selection. The Installation Cycle cycle knob to hand wash cycle, press the start button
will automatically test for if the water has been and then the cancel button.
turned on. 3. Wake up the washer again by pressing any button,
2. At cycle completion, the LCD window may display then immediately and simultaneously press and hold
INSTALL PASS!, meaning the washer is properly both the eco friendly and my favorite buttons for 5
installed and ready for use. If it prompts an action seconds, or until the LCD display changes.
such as NO WATER, CHECK HOSES or CALL 4. The LCD window will display INSTAL CYCLE and
SERVICE 877-435-3287, review the installation show estimated time of cycle completion. Press
steps and make the necessary corrections before the START button. The Installation Cycle will
attempting to use the washer. automatically test for if the water has been turned
3. The washer will exit the Installation Cycle and return on. At cycle completion, the LCD window may
to normal operation the next time the washer is display INSTAL PASS!, meaning the washer is
used. properly installed and ready for use. If it prompts an
action such as NO WATER, CHECK HOSES or Call
Service 877-435-3287, review the installation steps
Washer will stay awake for 3 minutes after the and make the necessary corrections before you
Installation Cycle. If you wish to immediately run attempt to use the washer.
the washer through a washing cycle, press the 5. The washer will exit the Installation Cycle and return
cancel button to put the unit to sleep and then to normal operation the next time the washer is
rewake it immediately, to continue the normal used.
operating mode.

Washer will stay awake for 3 minutes after the

Installation Cycle. If you wish to immediately run
the washer through a washing cycle, press the
cancel button to put the unit to sleep and then
rewake it immediately to continue the normal
operating mode.

2-10
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Reversing Door
Preparing to Reverse Door Swing
1. Be sure you have adequate swing area before
reversing door.
2. You will need a screw driver with a #2 square bit.
3. Protect flat work surface, such as top of washer or
floor near washer, with a soft cloth or towel.
4. Be sure washer is unplugged from power
source.

Figure 2-8.

Removing Trim Ring

1. Open the door to a 90 degree angle.
2. Remove and save the trim plug and long, course-
thread, panhead screw. (See Figure 2-8)
3. Close the door.
4. Rotate the door trim approximately ¾” counter-
clockwise and pull it away from the front of the door.
(See Figure 2-9)

Figure 2-9.
Removing Door from Hinge
1. Reopen door to 90 degree angle.
2. Remove 4 long, course-thread, counter-sunk hinge
screws from door. (See Figure 2-10)
3. While supporting the weight of the door with both
hands, separate the door from the hinge.
(See Figure 2-11)
4. Gently place the door face down on a flat, covered
work surface.
Figure 2-10.

Figure 2-11.

2-11
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Removing Hinge from Front Panel Removing Door Lock from Front Panel

1. With the hinge in open position, remove 2 short, 1. Remove 2 short, course-thread, panhead screws
course-thread, panhead screws on hinge plate. from the door lock. (See Figure 2-15)
(See Figure 2-12) 2. Slide the lock toward the outer edge of the front
2. Remove 3 short, fine-thread, counter-sunk screws in panel. Pivot the lock slightly outward while slowly
hinge side. (See Figure 2-13) pulling it through opening to expose the attached
3. Slide the hinge toward the center of the front panel, harness. (See Figure 2-16)
and then pivot the hinge inward while slowly pulling 3. Release the harness from the terminal with the
it away from the front panel to expose the attached small lever on back of the lock. Separate the
harness. harness from the lock, allowing the harness to lay
4. Lift up on the tab and the release harness from the outside the front panel. (See Figure 2-17)
retainer, allowing the harness to lay outside the front
panel. (See Figure 2-14)

Figure 2-15.

Figure 2-12.

Figure 2-16.

Figure 2-13.

Figure 2-14.

Figure 2-17.

2-12
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Reattaching Door Lock to Front Panel Reattaching Hinge to Front Panel
1. Rotate the door lock and move it to the opposite 1. Rotate the hinge and move it to the opposite
opening. opening.
2. Connect the harness to the door lock by inserting it 2. Connect the harness to the hinge retainer by
in the terminal and firmly pushing it in place. inserting it in the retention terminal and gently
(See Figure 2-18) pushing until you hear the fastening tab click.
3. Insert the harness connection through the front panel (See Figure 2-21)
first, and then pivot the lock until it is flush. Slide the 3. Gently pull on the harness to be sure it is secure.
lock toward the center of the front panel until the 4. Use the side locating pins to align the hinge and
screw holes line up. (See Figure 2-19) install 1 short, fine-thread, counter-sunk screw in the
4. Secure the lock with 2 short, course-thread, panhead center hole of hinge side. (See Figure 2-22)
screws. (See Figure 2-20) 5. Install the other 2 short, fine-thread, counter sunk
screws in upper and lower holes of hinge side.
6. Install 2 short, course-thread, panhead screws
through hinge plate. (See Figure 2-23)

Figure 2-18.

Figure 2-21.

Figure 2-19.

Figure 2-22.

Figure 2-20.
Figure 2-23.

2-13
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Removing Striker Plate Removing Latch Indicator

1. Remove 2 long, course-thread, counter-sunk screws 1. Grasp the indicator on the latch side between finger
and striker plate. (See Figure 2-24) and thumb and rock it upward, pivoting away from
2. Set the striker plate to the side for later. the center of the glass. (See Figure 2-25)
2. Gently push the indicator toward the center of the
lens to release the tab.
3. Rock the tab upward. (See Figure 2-26)
4. Pull the indicator out and set it aside.
(See Figure 2-27)

Figure 2-24.

Figure 2-25.

Figure 2-26.

Figure 2-27.

2-14
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Removing Hole Plug Reinserting Latch Indicator
1. Grasp the hole plug between finger and thumb and 1. Rotate the latch indicator and move it to the opposite
rock it upward, pivoting it away from the center of the hole in the door.
glass, releasing the tab. (See Figure 2-28) 2. Grasp the indicator between finger and thumb and
2. Connect the harness to the door lock by inserting it slide it through the opening. (See Figure 2-30)
in the terminal and firmly pushing it in place. 3. Gently push the indicator toward the center of the
3. Insert the harness connection through the front panel glass and pivot the tab downward into the retaining
first, and then pivot the lock until it is flush. Slide the slot. (See Figure 2-31)
lock toward the center of the front panel until the 4. Pivot the indicator downward toward the center of
screw holes line up. (See Figure 2-29) the glass until it is in place.
4. Secure the lock with 2 short, course-thread, panhead
screws.

Figure 2-30.
Figure 2-28.

Figure 2-31.
Figure 2-29.

2-15
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Reattaching Striker Plate Reattaching Door Assembly

1. Rotate the striker plate and move it to the opposite 1. Open the hinge to a 90 degree angle.
side of door above the indicator. 2. Install the door onto the hinge locating pins.
2. Reattach with 2 long, course-thread, counter-sunk (See Figure 2-34)
screws. (See Figure 2-32) 3. Secure the door with 4 long, course-thread,
counter-sunk screws. (See Figure 2-35)
4. Close the door and test the operation of the latch.

Figure 2-32.

Figure 2-34.

Reinserting Hole Plug

1. Rotate the hole plug and move it to the opposite hole

in the door.
2. Grasp the hole plug between finger and thumb and
insert the tab into the retaining slot.
(See Figure 2-33)
3. Pivot the hole plug downward toward the center of
the glass until it is in place.

Figure 2-35.

Figure 2-33.

2-16
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Reversing Trim Ring Reinstalling Trim Plug

1. Trim ring orientation is marked on the back. 1. Open the door to a 90 degree angle.
2. Remove the trim ring cover plate. To remove the 2. Install the trim plug with 1 long, course thread,
cover plate from the right, pivot point is up. To panhead screw. (See Figure 2-38)
remove the cover plate from the left, pivot point is 3. Plug in washer and continue operation.
down. (See Figure 2-36)

UP

Figure 2-36.

Figure 2-38.
Reinstalling Trim Ring
1. Close the door.
2. Orient the trim so 12 position is approximately ¾” to
the left of top center. The opening in the trim ring
should be on the hinge side.
3. Insert the trim ring in the slots and rotate it
clockwise approximately ¾”. (See Figure 2-37)

Figure 2-37.

2-17
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Accessories
Matching Storage Pedestal
Island White Pedestal - P/N EPWD15IW
Mediterranean Blue - P/N EPWD15MB
Silver Sands Pedestal - P/N EPWD15SS
Turquoise Sky Pedestal - P/N EPWD15TS

A storage pedestal accessory, specifically designed for

this washer may be used to elevate the dryer for ease
of use. This pedestal will add about 15” (38.1cm) to the
height of your unit for a total height of 53” (134.62 cm).

Storage Pedestal
Dryer Stacking Kit
A kit for stacking the matching dryer on top of this
washer is available with the purchase of the matching
dryer.

Drain Hose Extension Kit

In order to reach standpipe heights or distances beyond
the reach of the drain hose supplied, order the DRAIN
HOSE EXTENSION KIT.
Universal Appliance Wrench

Universal Appliance Wrench

The washer was supplied with a UNIVERSAL Figure 2-39. Accessories
APPLIANCE WRENCH.

2-18
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Dryer Stacking Instructions
Kit Components: (See Figure 2-40)
A
1 Dryer Stacking Instructions.
A. 1 Front bracket with adhesive strip.
IMPORTANT - DO NOT remove RED backing from
adhesive strip until instructed to do so. B
B. 2 rear brackets.
C. 2 strips of self-adhesive protective film.
D. (6) #10 (16 x 3.75) screws. C

Preparing to Stack D
1. Be sure there is adequate space to stack dryer
on top of washer.
2. You will need a screw driver with a #2 square Figure 2-40.
bit, isopropyl alcohol and a clean cloth.
3. Read washer and dryer installation instructions
packed with each appliance prior to stacking.
4. Be sure washer and dryer are both unplugged.

Preparing Dryer for Stacking

1. If already installed, disconnect dryer from electrical
and gas connections and exhaust venting. On
models with Steam Option, disconnect water supply
to dryer.
2. Protect floor with cardboard or other covering and
carefully tip dryer onto its back. (See Figure 2-41)
3. Remove adjustable leveling legs and save for future
use.
4. Attach front stacking bracket to dryer front with
(2) - #10 screws. (See Figure 2-42) Figure 2-41.

DO NOT REMOVE RED BACKING FROM

ADHESIVE STRIP YET!
DO NOT REMOVE ANY EXISTING SCREWS FROM
FRONT PANEL!

5. Carefully return dryer to upright position.

Figure 2-42.

2-19
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Preparing Washer for Stacking Stacking Dryer

1. Wipe front portion of top with isopropyl alcohol 1. When washer is within 4 feet of its final installation
and a clean cloth. (See Figure 2-43) site, electrical and water connections have been
2. Carefully remove BLUE backing from clear self completed, and washer is level, have two or more
adhesive strips. Apply to each side edge of the people lift dryer onto washer.
washer top. (See Figure 2-44) 2. Hold the front of the dryer up slightly carefully slide
3. Attach each rear bracket to washer top with two #10 the dryer back.
screws. (See Figure 2-45) 3. Slide hook tabs on rear brackets into slots in back
sheet of dryer. Dryer will be approximately ¼” left
of center. Continue sliding dryer back until tabs are
fully engaged. (See Figure 2-46)
4. Slide dryer approximately ¼” to the right, centering
it on washer and hooking rear bracket tabs into slots
on back.
5. Lift front of dryer and remove RED backing from
adhesive strip on front bracket. (See Figure 2-47)
6. Gently lower dryer to adhere front bracket to washer
top. Align dryer side panel to washer side panel as
you lower dryer.
Figure 2-43. 7. Refer to installation instructions to connect dryer
venting, power and accessories.

Figure 2-44.

Figure 2-46.

Figure 2-45.

Figure 2-47.

2-20
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Removing Stacked Dryer
1. Disconnect dryer from electrical and gas connections
and exhaust venting. On models with Steam Option,
disconnect water supply to dryer.
2. Disconnect washer from electrical source.
3. With #2 square bit screwdriver, remove two front
bracket screws and save for reinstallation.
(See Figure 2-48)
4. Slide the dryer approximately ¼” to the left to
disengage dryer from rear brackets.
5. Support the front of the dryer, clearing the front
Figure 2-48.
bracket, while sliding the dryer forward. Have two or
more people lift the dryer off the washer and gently
place it on the floor.

If laundry appliances must be moved, front and

rear mounting brackets may remain attached to
the washer top until the dryer is restacked. To
permanently unstack the units and remove the
front bracket, use a 24” piece of monofilament
(fishing) line to carefully saw back and forth under
the adhesive strip. Remove residue with a general
adhesive remover.

2-21
Downloaded from www.Manualslib.com manuals search engine
 Installation Information
Notes

2-22
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Control Panel (User Interface Layout) Wave-Touch™
Cycle Selector User Interface
Display

Temperature Soil Level

Spin Speed Options Scroll
Figure 3-1. Wave-Touch™ Control Panel

Selecting the Appropriate Cycle and Settings Overview

Turn the cycle selector knob in either direction to select the cycle desired. The icon for that cycle will be
illuminated and if the cycle description feature is turned on, the cycle and estimated cycle time are displayed on the
User Interface screen for 5 seconds. Press any key to advance the User Interface to select settings and options.
Press any key or the User Interface screen will automatically advance after 5 seconds and display the preset wash
water temperature, final spin speed and soil level for each cycle.
To change the settings, press the temp, spin speed, and soil level buttons to scroll to the desired settings. Press the
scroll up or scroll down buttons under options to scroll through the options menu. Press the select button to add or
delete options. The estimated cycle time will be displayed at the top of the screens.
Adjustments to a cycle will be remembered and recalled each time that cycle is selected in the future. To return to the
factory default settings, select RESET in set prefs under the options scroll buttons.

Demo Mode
Demo Mode will standby for 10 minutes then perform an LED on/off sequence for 3 minutes. During the standby
sequence the drum light and start button will be activated. The controls will be fully functional during Demo Mode with
abbreviated cycles lasting about 1 minute. Some features will be deactivated during Demo Mode for safety purposes.
When the units are in Demo Mode the text “DEMO MODE” will be displayed in the LCD screen. Demo mode will be
saved if the units are unplugged or if there is a power outage. To deactivate Demo Mode repeat steps 1-3 below.
NOTE: Set the controls to the desired language in the SET PREFS menu. After the unit has been set to DEMO
mode the language can not be changed.
1. Turn the cycle selector knob to SPIN ONLY cycle, press the START button then the CANCEL button.
2. Activate the controls by turning the cycle selector knob and turn to SPIN ONLY cycle.
3. Press and hold CANCEL button and SOIL LEVEL (Third button from the left) for 3 seconds.
4. DEMO MODE instructions have to be completed by 7 seconds of the control activation.
5. Press the CANCEL button to begin DEMO MODE.
6. To deactivate DEMO MODE repeat steps 1 – 3.

3-1
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Wave-Touch™ Washer Cycle Chart

3-2
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Control Panel (User Interface Layout) IQ-Touch™
User Interface
Cycle Selector Display

Temperature Scroll Spin Speed Scroll Soil Level Scroll

Figure 3-2. IQ-Touch™ Control Panel

Selecting the Appropriate Cycle and Settings Overview

Turn the cycle selector knob in either direction to select the cycle desired. The indicator for that cycle will be
illuminated.
The estimated cycle time, suitable wash and rinse water temperatures, final spin speed, soil level, and options for
each cycle will be indicated for the cycle selected.
To change the settings, press the temperature, spin speed, soil, and options buttons to scroll to the desired settings.
To select or delete an option, press the button for that option. The indicator will light when the option has been
selected. It will no longer be lighted when the option has been deleted.
Adjustments to a cycle will be remembered and recalled each time that cycle is selected in the future.
To return to factory default settings, press and hold the spin speed and soil buttons at the same time for 5 seconds.

Demo Mode
Demo Mode will standby for 10 minutes then perform an LED on/off sequence for 3 minutes. During the standby
sequence the drum light and start button will be activated. The controls will be fully functional during Demo Mode with
abbreviated cycles lasting about 1 minute. Some features will be deactivated during Demo Mode for safety
purposes. When the units are in Demo Mode the text “DEMO MODE” will be displayed in the LCD screen. Demo
mode will be saved if the units are unplugged or if there is a power outage. To deactivate Demo Mode repeat steps
1-3 below.
1. Turn the cycle selector knob to SPIN ONLY cycle, press the START button then the CANCEL button.
2. Activate the controls by turning the cycle selector knob and turn to SPIN ONLY cycle.
3. Press and hold CANCEL button and CTRL LOCK button for 3 seconds
4. DEMO MODE instructions have to be completed by 7 seconds of the control activation.
5. Press the CANCEL button to begin DEMO MODE.
6. To deactivate DEMO MODE repeat steps 1 – 3.

3-3
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
IQ-Touch™ Washer Cycle Chart

3-4
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Cycle Selection

The following cycle descriptions are for the Wave

Touch™ and IQ Touch™ Washers. The IQ Touch™
models do not feature the Eco Hot and Eco Warm
temperature settings, the active wear preset, and
the Auto temp option.

Turn the cycle selector in either direction to the cycle

desired. The icon for that cycle will be illuminated. Press
on the cycle selector knob to extend it or return it flush to
the console.
To change the selection after the cycle begins, press
cancel before making another choice. Just turning the
cycle selector knob to another selection will not change
the cycle.

Normal
The normal cycle provides 9-21 minutes of reversing
tumble wash action for most loads. All water
temperatures except sanitize temp, all spin speeds, soil
levels and options are available with this cycle. TEMPERATURE

Colors SPIN SPEED

The colors cycle provides 5-20 minutes of reversing SOIL LEVEL

tumble wash action for mixed color loads. Warm temp, OPTIONS SCROLL & SELECT
eco warm temp or cold temp water, all spin speeds, soil
levels and options except warm rinse are available with
this cycle.

Whites
The whites cycle provides 9-21 minutes of reversing
tumble wash action for whiter cottons. The use of liquid
chlorine bleach is recommended. Hot temp and eco
hot temp water, all spin speeds and soil levels, and all
options except warm rinse are available with this cycle.

Heavy Duty
The heavy duty cycle provides 9-21 minutes of reversing
tumble wash action for heavily soiled sturdy items such
as jeans. For best soil and stain removal, use the hottest
water safe for the fabrics being washed. All temperatures
except sanitize temp, all spin speeds, all soil levels except
light soil and extra light soil, and all options are
available with this cycle.

3-5
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Deep Clean Sanitize
Use the deep clean sanitize cycle to clean and sanitize
This cycle has been certified by NSF International,
heavily soiled, colorfast fabrics including towels, bedding,
an independent third party testing and certification
and children’s clothing. Very hot water, all spin speeds,
organization dedicated to public health, safety and
all soil levels except light soil and extra light soil, and all
environmental protection.
options except prewash, eco friendly, stain clean, and
warm rinse are available with this cycle.
It is recommended to set the water heater to 120°F
(49°C) or higher to ensure proper performance during If the voltage at your outlet is under 110V, the
this cycle. If the setting is lower or the load is extra large, internal heater may not adequately heat the wash
the cycle time will be extended by 30 minutes or more. water. If the cycle is interrupted while the water
The deep clean sanitize cycle will kill 99.9% of bacteria is heating, the final temperature of the wash water
with no carry over of bacteria between loads. No bleach may be lower and sanitation may be reduced.
or harsh chemicals are needed, but higher temperatures
are required. Please check fabric care labels to prevent
damage.
The wash water is heated by an internal boost heater to a
maximum of 152° F (67° C) as the load tumbles for up to
4 hours. Cold water is added to cool down the load prior
to drain and spin.
As a precaution, the washer door is locked once the
water temperature reaches 130° F (55° C). If the cycle is
cancelled during the wash phase and the water
temperature is greater than 150° F (66° C), an automatic
cool down and drain will occur before the door can be
opened.

Casual
The casual cycle provides 5-20 minutes of revers-ing
tumble action for cottons and blends with a permanent
press or no-iron finish. All temperatures except sanitize
temp, all spin speeds and soil levels, and all options
except warm rinse are available with this cycle.

Active Wear
The active wear cycle provides 5-17 minutes of
reversing tumble wash action for lightweight, synthetic
athletic apparel. All temperatures except sanitize temp,
hot temp and eco hot temp, all spin speeds, soil levels
and options are available with this cycle.

Fast Wash
The fast wash cycle provides 5-11 minutes of reversing
tumble action to quickly wash small, lightly soiled loads in
18 minutes. All water temperatures except sanitize temp,
all spin speeds, all soil levels except heavy soil, extra
heavy soil and heaviest soil, and eco friendly, delay start
and warm rinse options are available with this cycle.

3-6
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Delicate
The delicate cycle provides 6-12 minutes of gentle
reversing tumble action for knits and delicates. All water
temperatures except eco hot temp, hot temp and sanitize
temp, all spin speeds, all soil levels except heavy soil,
extra heavy soil and heaviest soil, and all options except
prewash and extra spin are available with this cycle.

Hand Wash
The hand wash cycle provides 5-11 minutes of
intermittent gentle tumbling for items labeled “Hand
Wash”. All water temperatures except eco hot temp, hot
temp and sanitize temp, all spin speeds, all soil levels
except heavy soil, extra heavy soil and heaviest soil, and
the eco friendly, delay start and extra rinse options are
avail-able with this cycle.

Spin Only
Use the spin only cycle anytime you want to drain water
from the washer and spin out the load or as a follow-up to
the no spin setting. Select the speed appropriate for the
TEMPERATURE
load for 8 minutes of spin. To add a cold water rinse prior
to the spin, select the extra rinse option. SPIN SPEED

My Favorite (IQ Touch™) SOIL LEVEL

To program a cycle with a preferred water temperature, OPTIONS SCROLL & SELECT
spin speed, soil level and options, press and hold the MY
FAVORITE button for 3 seconds.
To use that customized cycle to wash future loads,
simply press the MY FAVORITE button and the selected
cycle, water temperature, spin speed, soil level and
options will be indicated.
The personalized cycle can be changed by repeating the
MY FAVORITE procedure.

My Favorites (Wave Touch)

To select one of your 3 favorite cycles:
• Turn the cycle selector knob to my favorites.
• Press the button corresponding to the favorite cycle
desired. The custom cycle, settings, and options
saved will automatically be displayed.
• Press the start button to begin the cycle.
For example, to select your my shirts cycle, turn the
cycle selector knob to my favorites. Press the button
corresponding to my shirts, and then press start.

3-7
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
My Favorites (Wave Touch)

If more than one user has been entered in CUSTOM

MODE:
1. The current user’s name will be displayed when the
washer is turned on if CUSTOM MODE is on.
2. Press the button under OK to continue using that
user’s favorite cycles.
3. The icon for the last cycle run will light up.
4. Turn the cycle selector knob to my favorites.
5. Select one of the 3 customized cycles by
pressing the corresponding button.
6. Press the start button.

To change users:
1. Press the select button when the washer turns on
and shows the current user’s name.
2. Press the button under change users.
3. Select another user’s name.
4. Press the button under EXIT.
5. The icon for the last cycle run will light up.
6. Turn the cycle selector knob to my favorites.
7. Select one of the 3 customized cycles by pressing
the corresponding button.
8. Press the start button.

To select a user if a user’s name is not displayed when

the washer is turned on:
1. Press the options buttons to scroll to set prefs and
then press the select button.
2. If necessary, press the options buttons to scroll to
CUSTOM MODE and then press the select button.
3. Press the button corresponding to the user’s name.
4. The icon for the last cycle run will light up.
5. Turn the cycle selector knob to my favorites.
6. Select one of the 3 customized cycles by pressing
the corresponding button.
7. Press the start button.

3-8
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Wave Touch™ Washing/Rinsing
Temperature
The appropriate washing temperature will automatically
be indicated for the cycle selected.
To change the temperature, press the temperature
button to scroll to the desired setting. To protect fabrics,
not all temperatures are available with every cycle.
Settings will not be displayed if they are not available with
that cycle.
The temperature selected for the cycle will be
remembered and recalled each time that cycle is selected
in the future.
All wash water temperatures are automatically
regulated to maximize detergent effectiveness and
improve washing performance. The water heater
setting and its distance from the washer, water usage in
other parts of the home, and seasonally low ground water
temperature in some geographic areas can affect water
temperature.

Cold Temp
Use this setting for lightly soiled, brightly colored items,
knits, delicates, hand washables and washable silk.

Eco Warm Temp

Reduces the warm water temperature a few degrees to
save energy when washing normally soiled, colorfast
cottons, sheets, casual items and washable woolens.

Warm Temp
Use this setting for normally soiled, colorfast cot-tons,
sheets, perm press items and washable woolens.

Eco Hot Temp

Reduces the warm water temperature a few degrees
to save energy when washing heavily soiled, white and
colorfast cottons and towels.

Hot Temp
Use this setting for heavily soiled, white and color-fast
cottons and towels.

Sanitize Temp
This setting sanitizes heavily soiled white and color-fast
fabrics by killing 99.9% of bacteria using wash water
heated with a boost heater to 152° F (67° C). Cold water
is used to cool and rinse the load. This setting is only
available with deep clean sanitize cycle.

3-9
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Spin Speed
Maximum spin, high spin, medium spin, minimum spin,
and low spin speeds are available for each cycle. The
spin speed and/or duration of final spin vary from cycle to
cycle. Increasing the spin speed will extract more water,
decrease drying time and conserve energy. Decreasing
the spin speed will reduce wrinkling. Use no spin to omit
the final spin at the end of the cycle. The load will be
very wet. Remove items from the wash drum to drip dry
or select the spin only cycle to remove excess water at a
more convenient time.

Soil Level
Adjust the wash time in 3-minute increments based on
the soil level of each load. Normal soil, heavy soil, extra
heavy soil, heaviest soil, light soil and extra light soil
levels are available.

IQ Touch™ Washing/Rinsing
Temperature
Sanitize/Cold
This setting sanitizes heavily soiled colorfast
fabrics such as towels, bedding, and children’s clothing
by killing 99.9% of bacteria using wash water heated with
a boost heater to 152° F (67° C). Cold water is used to
cool and rinse the load. This setting is only available with
the deep clean sanitize cycle.

Hot/Cold
Use this setting for heavily soiled white or colorfast
cottons and blends.

Warm/Cold
Use this setting for normally soiled white or colorfast
cottons or blends.

Warm/Warm
Use this setting for washable woolens or when a warm
water rinse is desired.

Cold/Cold
Use this setting for lightly soiled non-colorfast items,
knits, delicates, and hand washables.

3-10
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Options
Suitable options will automatically be indicated when the
cycle is selected.
To select or clear the eco friendly, stain clean, extra rinse,
auto temp, extra spin, prewash, warm rinse and delay
start options, press the scroll up or scroll down buttons
until the desired option is displayed. Press select and ON
will be displayed in the upper right corner. To clear the
option, press select again and ON will disappear.
If an option is not appropriate for the cycle, it will not be
displayed.
To change the options once the cycle has begun, press
the pause button, make the new selections and press
start again. The options selected for the cycle will be
remembered and recalled each time that cycle is selected
in the future.

Eco Friendly
The eco friendly option reduces the hot and warm water
temperature a few degrees to save energy. It is available
with all cycles except deep clean sanitize and spin only.

Stain Clean
Use the stain clean option to add a 5-minute soak in the
middle of the wash portion of the normal, colors, casual,
active wear, whites, heavy duty and deli-cates cycles.

Extra Rinse
Use this option when additional rinsing is desired to
remove excess dirt or detergent. It is recom-mended
for heavily soiled loads or if household members have
sensitive skin. It is available with all cycles except fast
wash. Extra rinse occurs be-fore the final rinse when the
liquid fabric softener is dispensed.

Auto Temp
The wash and rinse water temperatures are automatically
regulated to maximize detergent effectiveness and
improve washer performance. It is available with all
cycles. To delete this option and operate the washer
with tap water temperatures, press select and ON will no
longer be displayed. However, the water heater setting
and its distance from the washer, water usage in other
parts of the home, and seasonally low ground water
temperature in some geographic areas can affect water
temperature and impact the performance of the washer.

3-11
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Extra Spin
Use this option to add several minutes to the final spin
at the selected speed. This will improve water extraction,
decrease drying time and save energy. Extra spin is
available with all cycles except fast wash, delicates, hand
wash and spin only.

Prewash
Select this option to add a short wash period prior to
the normal, colors, casual, active wear, whites, and
heavy duty cycles. Heavily soiled and stained loads will
prewash in cold water for 5 minutes. The water will drain
and the load will automatically advance to the selected
wash cycle.

Warm Rinse
Select the warm rinse option with the normal, heavy duty,
active wear, fast wash, delicates and hand wash cycles.

Delay Start
Use delay start to select a wash time convenient to your
schedule or during off-peak energy hours. The start of
any cycle can be delayed for 30 minutes to 22 hours.
Select delay start option and press the button under the
plus (+) or minus (-) symbols to scroll to the delayed time
setting desired. Press the select button again and the
delay time will be displayed and begin counting down.

3-12
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
User Interface Features
Save as Favorite
The save as favorite feature allows personalization for up
to 3 custom cycles for each custom user.

Set Prefs
The set prefs feature allows you to personalize cycles,
hide cycle descriptions, select the language, volume,
brightness and contrast of the display, reset settings,
clean the washer, and run the
installation cycle.

User Guides
Scroll through this option for the CYCLES GUIDE,
SETTINGS GUIDE, OPTIONS GUIDE, and SET PREFS
GUIDE for descriptions of the cycles, water temperatures,
spin speeds, soil levels, cycle options and features for
user preferences.

Stain Guides
Scroll through the stain guide to the desired stain
category. Press the select button for safe,
successful stain removal instructions.

Control Lock
To lock the controls between cycles, scroll to the control
lock feature, press select and “CONTROL LOCK
OFF - PRESS SELECT TO LOCK THE PANEL” will be
displayed. Press the select button to lock the controls.
To unlock the controls, press and hold select again for
3 seconds. Use this feature to reduce the likelihood of
accidental operation by children.

3-13
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Save as Favorite
The save as favorite feature allows personalization for up
to 3 custom cycles for each custom user.
1. Select a cycle, washing temperature, spin speed, soil
level and other options desired.
2. Use the scroll up or scroll down button until you
reach save as favorite.
3. Press the select button to enter the favorite cycle
choice screen.
4. Choose 1 of the 3 buttons for naming the cycle.
5. See below for naming your favorite cycle.
For example, to customize the normal cycle for your shirt
loads with a warm water wash, medium final spin speed
and normal soil level:
1. Turn the cycle selector knob to normal.
2. Press the temp button to select medium temp.
3. Press the spin speed button to select medium
spin speed.
4. Press the soil level button to select normal soil.
5. Press the scroll up or scroll down button until you
reach save as favorite.
6. Press the select button to enter the favorite cycle
choice screen.
7. Press the button under my favorite 1.

To name the customized cycle for shirts, press MY

FAVORITE 1.
Press the button under ABC to name the favorite cycle
alphabetically. Use the button under 1A# to add numbers,
foreign language characters or symbols to the name.
Rotate the cycle selector knob in either direction to select
the letters S-H-I-R-T-S, pausing after each character to
let the cursor advance. Press the button under DELETE
to erase incorrect entries. There is a blank character
between Z and A for inserting spaces in your custom
name. Pause momentarily on this character as you would
to insert any other character, then continue.
Press select to save the favorite cycle name.
Repeat the steps to customize 2 other cycles as MY
FAVORITE 2 and MY FAVORITE 3. Any of the favorite
cycle names can be changed in the future by turning
the cycle selector knob to my favorites and pressing the
button under EDIT NAMES.

3-14
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Setting Preferences
Custom Mode
CUSTOM MODE allows up to 3 household members to
personalize up to 3 favorite cycles each.
To enter custom users and personalize favorite cycles:
1. Use the scroll up or scroll down buttons until you
reach set prefs. Press the select button to enter the
preference menu.
2. Press select again to enter CUSTOM MODE.
3. Press the button for user 1, user 2 or user 3.
4. Press select.
Press the button under ABC to name the favorite cycle
alphabetically. Use the button under 1A# to add numbers,
foreign language characters or symbols to the name.
Rotate the cycle selector knob in either direction to select
the characters in the name, pausing after each character
to let the cursor advance. Press the button under
DELETE to erase incorrect entries. There is a blank
character between Z and A for inserting spaces in your
custom name. Pause momentarily on this character as
you would to insert any other character, then continue.
When the name has been entered, press select to save
the name.
To edit names while in CUSTOM MODE, turn the washer
off by pressing cancel. Press any other button to wake
the washer up. Screen will display to change or turn off
USERS press SELECT. You must press select within 5
seconds or washer will return to normal operation with
previous user selected. After pressing select you have the
choice of change users, edit names, turn off or EXIT.
Make your selection and follow the directions displayed.
Each custom user may select up to 3 favorite cycles.
The washer will remember cycle settings, options,
preferences, etc. for each user.

3-15
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
System Clean
To clean and freshen the washer, perform the SYSTEM
CLEAN cycle. If you wish to begin the cycle, press
select when prompted. The next screen will instruct you
to remove all items from the wash drum, fill the bleach
dispenser and press start. This maintenance cycle uses
hot water and two rinses to remove residue that may
cause odor.
The washer will automatically prompt you to run the
SYSTEM CLEAN cycle every 50 cycles. You may press
the button under EXIT to manually perform the cycle at
another time.

Reset (WaveTouch™)
Press the buttons indicated to restore only cycle
settings, reset only factory preferences (users, language,
brightness, volume, etc.) or restore all factory defaults
(both cycle settings and factory preferences). Press the
button under EXIT to return to normal operation or press
the cancel button to turn the washer off without making
any changes. If you do not make a selection within
30 seconds the washer will return to normal operation
without any changes. If you reset all settings, “INSTALL
CYCLE” will be displayed as though the washer were
just turned on for the first time. Press the button under
CANCEL if you do not wish to rerun the INSTALL CYCLE.

Reset (IQTouch™)
For IQTouch™ models, wake machine, push the spin
speed and soil selection keys simultaneously and hold
until you hear a beep.

Contrast
Press the button beneath plus (+) or minus (-) symbols to
increase or decrease the contrast of the display. Press
select to accept the change or press the button under
EXIT to return to normal operation without any changes.

3-16
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Brightness
Press the button beneath the plus (+) or minus (-)
symbols to increase or decrease the brightness of the
display. Press select to accept the change or press the
button under EXIT to return to normal operation without
any changes.

Volume
Press the button beneath the plus (+) or minus (-)
symbols to increase or decrease the volume of the chime.
Press select to accept the change or press the button
under EXIT to return to normal operation without any
changes.

Language
Select English, French or Spanish for the display
language.

Cycle Description
The name, an icon and a brief description are displayed
for each cycle. To delete the display, press select. To
restore the display, press select and “CYCLE DESC ON -
press SELECT to turn OFF” will appear in the LCD User
Interface.

Status Display
The estimated total cycle time will be displayed when
the cycle is selected. The time may increase if water
pressure is low, oversudsing occurs or the load becomes
unbalanced. The approximate time remaining will be
displayed during the cycle. A situation where oversudsing
has been detected by the washer will result in the washer
automatically adding up to 4 extra rinses to attempt to
clear the suds. Each extra rinse the washer performs to
clear the suds will add 5 minutes to the cycle display time.
If an excessive amount of detergent has been added
and additional rinsing has not corrected the issue, “TOO
MUCH DETERGENT” will be displayed.

3-17
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Install Cycle (WaveTouch™)
1. The machine will first wake up on setting up the unit The INSTALL CYCLE is prompted automatically
to display language selection. Press NEXT to display only once when the washer is turned on the first
the Install cycle. The Install cycle can be run at time at the end of installation. After that, if you
this time. If not, the Install cycle can be accessed wish to run a subsequent INSTALL CYCLE when
through the PREF menu in the option window. Press moving the washer or modifying your installation,
the select key once you scroll to the PREF selection. you may perform your own INSTALL CYCLE
Then scroll through this menu until you get to the by selecting it in the set prefs feature and then
Install cycle. Press the select key then follow the following the screen prompts.
instructions (remove all articles from the washer
drum). You can also get to this cycle by performing
a full reset of factory settings.
2. At cycle completion, the LCD window may display
“INSTALL PASS!”, meaning the washer is properly
installed and ready for use. If it prompts an action
such as “NO WATER”, “CHECK HOSES” or “CALL
SERVICE 877-435-3287”, review the installation
steps and make the necessary corrections before
attempting to use the washer.
3. The washer will exit the Installation Cycle and return
to normal operation the next time the washer is Washer will stay awake for 3 minutes after the
used. Installation Cycle. If you wish to immediately run
the washer through a washing cycle, press the
Install Cycle (IQ Touch™) cancel button to put the unit to sleep and then
rewake it immediately, to continue the normal
1. Wake the washer up by pressing any button (except operating mode.
the cancel button).
2. Rotate the cycle knob to the “Hand Wash” cycle.
3. Press the Start/Pause button, then the CANCEL
The errors may result from the following
button.
conditions:
4. Wake the unit up again, immediately and
simultaneously press and hold the MY FAVORITE • NO WATER error — Water inlet hoses have not
and ECO FRIENDLY buttons for 5 seconds. The been attached to water supply or water supply valves
display will show “INSTAL CYCLE” with the have not been turned on. Install hoses correctly and
estimated time of cycle completion. turn on water supply valves.
5. Press the START/PAUSE button to begin the cycle. • CHECK HOSES error — The hot inlet hose may
Installation cycle will test for electronic issues, wiring have been connected to the cold water supply and
issues & water flow issues. At cycle completion, the cold inlet hose may have been connected to
the display will show INSTAL PASS!” or prompt an the hot water supply. Check hoses for correction
action during the cycle such as “CALL SERVICE”, supply connection. If incorrect, disconnect hoses
“NO WATER” or “CHECK HOSES”. Correct the and connect to correct inlets according to Installation
action and repeat the cycle for proper installation. Instructions.
Washer will exit the Install Cycle and return to • CALL SERVICE —Troubleshoot and repair as
normal operation the next time the knob is turned. needed. Repeat the INSTALL CYCLE when
corrections are completed.

3-18
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Diagnostics and Error Codes
Acronyms:
MB – Main Board (Board located inside machine on right side just behind control panel.)
MC – Motor Control
UI – User interface board (board located inside the front control panel)
DL – Door Lock

Reading Error Codes

1. Wake the washer up by pressing any button (except the cancel button).
2. Press and hold the “CANCEL” and “START” buttons simultaneously for 6 seconds. The failure code will appear
in the display as an E followed by two numbers.
NOTE: E00 means no failure code experienced. See Troubleshooting Section. If there is no error displayed and the
washer momentarily starts then turns back off:
1. Listen for a relay closure inside the control shortly after the “START/PAUSE” key is pressed.
2. Check the connections on the MB make sure that they are firmly snug and secured.

To Clear Latest Stored Error Code

Press the “CANCEL” button to enter standby mode and enable diagnostic entry.

‘1. Within 10 seconds after pressing “CANCEL”, press any button to wake up the control.
2. Within 5 seconds of wake up, turn the selector knob to the far left cycle and press and hold the “CANCEL” and
the far left button under the display simultaneously for 3 seconds to enter the Diagnostic Mode.
NOTE: To save time at wake up, the welcome screen can be bypassed by turning the selector knob.
3. Turn the program knob counter clockwise 9 turns (clicks) from the Start Position. The control will signal the last
5 error codes with E00 meaning no error experienced.
4. Press and hold the far left key under the display and “CANCEL” buttons simultaneously for 3 seconds.
The code(s) will be cleared.
5. To return the washer to normal operation.
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
b) Turn the program knob clockwise 2 turns (clicks) back to the Start Position (LEDs are flashing).
Press the “CANCEL” and far left button under the display until the LEDs stop flashing.

3-19
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Diagnostic Test
The diagnostic test is used to check individual component function only.

To Start the Diagnostic Test

1. Press the “CANCEL” button to enter standby mode and enable diagnostic entry.
2. Within 10 seconds after pressing “CANCEL”, press any button to wake up the control.
3. Within 5 seconds of wake up, turn the selector knob to the far left cycle and press and hold the “CANCEL” and
the far left button under the display simultaneously for 3 seconds to enter the Diagnostic Mode.
NOTE: To save time at wake up, the welcome screen can be bypassed by turning the selector knob).
1. Upon entering Diagnostic Mode, all lights should flash for IQ Touch™ models and all lights on for the Wave
Touch™ models.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot
water should enter through the detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water
should enter through the bleach compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate
and cold water should enter through the softener compartment.
5. Turn the program knob (4) clicks from the start position. The prewash solenoid will activate and cold water
should enter through the prewash compartment.
6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading
door can be opened. When the door is opened, the drum light should turn on.
7. Turn the program knob (6) clicks from the start position. The door lock will activate and the washer will fill then
tumble. Once tumbling has started, the Boost Heater will turn on.
8. Turn the program knob (7) clicks from the start position. The drain pump will activate draining out any water in
the tub and the washer will operate in high spin.
9. Turn the program knob (8) clicks from the start position. This is a free position.
10. Turn the program knob (9) clicks from the start position. The control will signal the last 5 error codes with E00
being no error.
11. Turn the program knob (10) clicks from the start position. Latest software version will be shown.
12. If applicable, turn the program knob (11) clicks from the start position. This is a free position.

Exiting Diagnostic Mode

To return the washer to normal operation:

1. Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
2. Turn the program knob clockwise back to the Start Position. Press the “CANCEL” and far left button under the
display until the LEDs stop flashing.

3-20
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Error Code Chart

3-21
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Error Code Test Chart

3-22
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Error Code Test Chart

3-23
Downloaded from www.Manualslib.com manuals search engine
 Electronic Control
Notes

3-24
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown

Component Teardown
This section explains how to access and remove components from an Electrolux IQ-Touch™ and Wave-Touch™
Washer, and has been arranged in such a way as to simulate which components would need to be removed first in
order to gain access to other components. When following a component removal procedure, it may be necessary to
reference another component removal procedure listed earlier in this section.
IMPORTANT NOTE: Before continuing, please take note of the WARNINGS and CAUTIONS below.

- IF IT IS NECESSARY TO REMOVE AN ELECTROLUX WASHER UNIT FROM ITS INSTALLATION, USE

PROPER LIFTING TECHNIQUES AS UNITS ARE HEAVY AND COULD FALL RESULTING IN SERIOUS
INJURY OR DEATH. PULLING A UNIT FROM ITS INSTALLATION SHOULD ONLY BE PERFORMED BY
A TRAINED AUTHORIZED SERVICE TECHNICIAN OR INSTALLER.
- TO AVOID ELECTRIC SHOCK, POWER TO A WASHER UNIT MUST BE DISCONNECTED WHENEVER
ACCESSING AND/OR REMOVING COMPONENTS POWERED BY ELECTRICITY OR COMPONENTS
NEAR OTHER ELECTRICAL COMPONENTS.
- AFTER SERVICE IS COMPLETED, BE SURE ALL SAFETY-GROUNDING CIRCUITS ARE COMPLETE,
ALL ELECTRICAL CONNECTIONS ARE SECURE, AND ALL ACCESS PANELS ARE IN PLACE.
- IF UNIT WAS USED PRIOR TO SERVICE, THE HEATER ASSEMBLY WILL BE HOT. WEAR PROTECTIVE
GLOVES AND THE APPROPRIATE SAFETY GEAR WHEN WORKING WITH HEATING ASSEMBLIES.
- IF REMOVING A DOOR FROM A UNIT, REMEMBER THAT DOORS ARE HEAVY. IF THEY WERE TO FALL,
THEY COULD CAUSE SERIOUS PERSONAL INJURY.

- Metal edges may be sharp. Use caution and wear appropriate safety equipment when servicing
washers to avoid personal injury.
- If working in the motor area, remember that the heater element and tubing may be hot if used prior to
service.

4-1
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
This section will describe how to remove serviceable Trim Plug
components from the washer. Unless stated, the
procedure will be the same on all models. Unless stated,
reverse the procedure to reinstall the component.

Door Trim Ring Removal

The door is secured to a hinge assembly mounted to the
unit frame. The trim ring must be removed to access and
remove the hinge assembly.
To remove the door trim ring:
1. Open the door to a 90 degree angle. Figure 4-1.
2. Using a #2 square bit screwdriver, extract and save
the trim plug and long course thread, panhead
Trim Ring
screw. (See Figure 4-1)
3. Close the door.
4. Rotate the door trim approximately ¾” counter-
clockwise and pull it away from the front of the door.
(See Figure 4-2)

Door Assembly Removal

The door assembly is secured with 4 screws to the hinge
assembly. It is not necessary to remove the trim ring to Figure 4-2.
access the hinge screws of the door assembly.
To remove the door assembly:
1. Open the door to a 90 degree angle. Door Hinge Screws
2. Using a #2 square bit screwdriver, extract the 4 long,
course thread, countersunk hinge screws from door.
(See Figure 4-3)
3. While supporting the weight of the door with both
hands, separate the door from the hinge.
(See Figure 4-4)
4. Gently place the door face down on a flat, covered
work surface.

Figure 4-3.

Figure 4-4.

4-2
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Striker Plate Removal
The striker plate is secured with two long coarse thread
screws to the inner face of the door assembly. The
striker assembly is secured to the striker plate with two Striker Assy.
shorter countersunk screws. The striker assembly may Screws
be removed without removing the striker plate.
To remove the striker plate:
Striker Plate
1. Using a #2 square bit screwdriver, remove the two Screws
long, course thread, countersunk screws.
(See Figure 4-5)
2. Tilt and pull forward to remove.
3. Using a #2 square bit screwdriver, remove the two Figure 4-5.
countersunk screws securing the striker assembly to
the striker plate. (See Figure 4-5)

Inner Door Glass Removal

The inner door glass is secured with screws that pass Screws
through two retaining covers that are mounted to the
inner door assembly.
To remove the inner door glass:
1. Remove door assembly from unit.
2. Remove the striker plate.
Figure 4-6.
3. Using a #2 square bit screwdriver, extract the screws
from the two retaining covers and pull from door
assembly. (See Figure 4-6)
4. Lift the inner door glass from door assembly.

Latch Indicator Removal Figure 4-7.

The latch indicator is secured by retaining latches to the

interior of the door assembly.
To remove the latch indicator:
1. Remove door assembly from unit.
2. Remove the striker plate.
3. Grasp the indicator on the latch side between finger
and thumb and rock it upward, pivoting away from
the center of the glass. (See Figure 4-7)
4. Gently push the indicator toward the center of the
lens to release the tab.
5. Rock the tab upward. (See Figure 4-8)
6. Pull the indicator out and remove from unit.
(See Figure 4-8)

Figure 4-8.

4-3
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Outer Door Glass Removal
The outer door glass is secured with retaining latches to
the door assembly.
To remove the outer door glass:
1. Remove door assembly from unit.
2. Remove the striker plate.
3. Remove retaining covers.
4. Release the retaining latches around the door Retaining Latches
assembly that secure the outer door glass to
the door assembly. (See Figure 4-9) Figure 4-9.

Door Hinge Removal

The door hinge is secured with screws to the unit frame.
To remove the door hinge:
1. Remove door assembly from unit.
2. Using a #2 square bit screwdriver, with the
hinge in open position, extract two short,
course thread, panhead screws on hinge plate.
(See Figure 4-10)
3. Using a #2 square bit screwdriver, extract 3
short, fine thread, countersunk screws in hinge
side. (See Figure 4-11)
4. Slide the hinge toward the center of the front Figure 4-10.
panel, and then pivot the hinge inward while
slowly pulling it away from the front panel to
expose the attached harness.
5. Lift up on the tab and the release harness
from the retainer, allowing the harness to lay
outside the front panel. (See Figure 4-12)

Figure 4-11.

Figure 4-12.

4-4
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Door Lock Assembly Removal
The door lock assembly is secured with two screws to
the front of the unit frame. The wire harness is attached
to backside of the door lock assembly.
To remove the door lock assembly:
1. Using a #2 square bit screwdriver, remove 2 short
course-thread, panhead screws from the door lock.
(See Figure 4-13)
2. Slide the lock toward the outer edge of the front
panel. Pivot the lock slightly outward while slowly Figure 4-13.
pulling it through opening to expose the attached
harness. (See Figure 4-14)
3. Release the harness from the terminal with the small
lever on back of the lock. Separate the harness
from the lock, allowing the harness to lay outside the
front panel. (See Figure 4-15)

Bellows Removal
The bellows or boot gasket provides a seal for the Figure 4-14.
washing compartment and a mounting cavity for the
interior light and the Advanced Rinse Technology (ART)
hose. A spring loop retains the bellows to the front panel
of the washer and to the inner wash tub. The bellows
must be released from the front panel before removing
the front panel to access the spring loop on the wash
tub.
To remove the bellows:
1. Remove the door.
2. Pull back the top section of the bellows at the top of
the wash compartment opening.
3. Extract the LED light assembly from the bellows.
4. Using a pliers, remove the ART hose from the left
underside of the detergent dispenser.
5. Using a needlenose pliers, pull the spring loop out Figure 4-15.
from the retaining lip of the bellows.
(See Figure 4-16)
6. Pull the front of the bellows off the lip of the front
panel to release it.
Bellows
7. Remove the bellows by placing your hand under
the bellows at the top of the opening and lift up
while pulling out. A second spring loop secures the
bellows to the wash tub.
Spring
Loop

Figure 4-16.

4-5
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Reinstalling or Replacing the Bellows:
Using liquid dishwasher soap to lubricate the groove on
the bellows will make it easier to the slip the groove on
the bellows onto the lip of the tub.
1. There is a tab and an arrow on the top of the tub lip, Bellows
a slot in the groove and an arrow at the top of the
bellows. (See Figure 4-17)
2. Place the slot over the tab and while holding the
bellows in place with one hand, place the other
hand inside the bellows and force the groove of the Figure 4-17.
bellows over the lip of the tub with your thumb.
3. Work your way about one third way around the tub,
then pull in on the inside flap of the bellows to seat
the bellows into the lip of the tub. Bellows
4. Using your thumb, start on the other side of the top
tab and force the bellows on in the other direction.
Again about one third of the way around stop and Wash Tub
seat the bellows onto the tub lip. Force the remaining
bellows on with your thumb and seat it.
(See Figure 4-18)
5. To install the spring, fold the front of the bellows
back into the tub.
6. Place the spring in the groove at the top of the
bellows and wedge a round object, about 3/4“ in Figure 4-18.
diameter between the weight ring and the bellows to
hold the spring in the groove. (See Figure 4-19)
Weight Ring 3/4” Tubing
7. Pull the spring with one hand while working it into
the grove with the other.
8. Remove the wedge, unfold the bellows, and insert
the advance rinsing technology hose and light
socket. Bellows Bellows

Figure 4-19.

4-6
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Interior Light Removal
ART Hose LED
The interior light is an LED assembly that presses into a
hole in the top of the bellows. The wire
harness connection is located near the controller
assembly. Bellows
To remove the LED assembly:
1. Remove the door trim ring, the door and release the
bellows from the front panel.
2. Remove the console and front panel.
3. Pull the bellows down to access the LED assembly
and extract from the bellows. (See Figure 4-20)
4. Disconnect the wire harness from the LED
Figure 4-20.
assembly wire leads.

Top Panel Removal

The top panel is secured with a metal tab at each front
corner and two screws at the rear of the unit.
To remove the top panel:
1. Pull unit from its installation position to access the
rear of the unit. Screws

2. Using a #2 square bit screwdriver, extract the two

screws securing the top panel to the unit frame. Figure 4-21.
(See Figure 4-21)
3. From the front of the unit, push the top panel
towards the rear until free of the metal tabs, then lift
top panel off of unit.

Vibration Dampener Removal

The vibration dampener is located directly behind the top Screws
brace and is secured with screws to the unit frame.
To remove the vibration dampener:
1. Using a #2 square bit screwdriver, extract the four
screws securing the vibration dampener to the unit
frame. (See Figure 4-22)
2. Lift the vibration dampener from the unit.

Figure 4-22.

4-7
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Detergent Drawer Removal and Breakdown
Release Tab
To open, press the button on the front of the detergent
drawer. Pull drawer open, then push down on the
release tab and pull the drawer out of the unit.
(See Figure 4-23)
To breakdown the dispenser drawer:
1. Remove the drawer from the washer.
2. The detergent, liquid bleach and fabric softener
insert lifts off the drawer assembly. When installing,
be sure to seat it properly.
3. To separate the drawer front, release the three tabs
and pull the drawer front away from the body.
4. To remove the conveyer, release the conveyer
Figure 4-23.
from the tabs and lift it off.

Console Panel Removal

Screws
The console panel provides a cover for the detergent
dispenser drawer and a mounting surface for the user
interface and LCD screen. Screws secure the console
panel to the unit frame. The wire harness connects to
the control assembly at the far right hand side behind the
console panel.
To remove the console panel:
1. Remove the detergent drawer and top panel.
2. Using a #2 square bit screwdriver, extract the three Figure 4-24.
screws from the detergent drawer area.
(See Figure 4-24)
3. From the top front of the washer, extract the two Screws
screws, one on each end, securing the console to
the top of the side panels. (See Figure 4-25)
4. Pull the bottom of the console forward, while lifting
up to release the bottom tabs from the front panel.
Use care not to strain the wire harness connections
to the control assembly.
5. Rotate the console until the electrical connection is
visible. Disconnect the electrical connection from the
control assembly. Figure 4-25.

4-8
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Control Assembly Removal and Breakdown Screws
Screws
NOTE: IQ-Touch™ and Wave-Touch™ Washer control
assemblies have the same mounting configuration. The
only differences are the button locations and the circuit
board.
The control assembly is secured with screws to the back
of the console panel.
Electrical Connection
To remove the control assembly:
1. Remove console panel. Figure 4-26.
2. Using a #2 square bit screwdriver, extract the six
screws securing the control assembly to the console
panel. Carefully lift the control assembly from the
console panel. (See Figure 4-26)
3. Separate the button carrier from the control
assembly by releasing the two retaining latches on
the end with the Start /Pause button. Lift slightly and
pull tab out of the slot closest to the cycle selector
knob.
4. Separate the cycle control knob housing from the
control assembly by releasing the three retaining
latches on the outer edge of the control assembly.
Carefully lift up housing until control knob is free of
shaft, then lift housing off of the control assembly.
NOTE: When removing the control board, release the
circuit board at the base of the cycle control knob first by
pushing back the retaining latches and lifting the circuit
board out from under the latches. Then continue with
the removal of the main circuit board.
6. The control board and display is removed by pushing
back the retaining latches securing the control board
to the control assembly, then lifting it out of the
control assembly.

4-9
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Front Panel Removal Screws

The front panel is secured to the unit frame with

screws along the front bottom edge and top left and
right corners. Two plastic retainers along each side of
the front panel prevent the panels from vibrating and
creating noise.
To remove the front panel:
1. Remove the top panel and control console.
2. Remove the loop spring and release the bellows
from the front panel.
3. Disconnect the Molex connector leading to the wire
harness of the door latch at the upper right hand
corner next to the controller assembly.
Screws
4. Using a #2 square bit screwdriver, extract the four
screws along the bottom front edge. Figure 4-27.
(See Figure 4-27)
5. Extract the six screws along the top front edge.
(See Figure 4-27)
6. Lift up then pull the front panel off of the plastic
retainers and remove from unit.

Controller Assembly Removal

The controller assembly is secured with a screw to unit Screw
frame along the top right front edge. The wire harness
connects to the controller board with three Molex
connectors through the controller box and four Molex
connectors under the controller box lid.
To remove the controller assembly:
1. Remove the top panel and control console. Electrical Connections
2. Disconnect the Molex connector leading to the wire
harness of the door latch at the upper right hand
corner next to the controller assembly.
3. Disconnect Molex connectors from outside controller
box
Figure 4-28.
4. Release retaining latches of controller box and open
lid.
5. From inside controller box, push back on the
connector retainers and disconnect Molex
connections from controller board.
6. Using a #2 square bit screwdriver, extract the screw
securing the controller box to the unit frame and
remove from unit. (See Figure 4-28)
7. To remove the circuit board from the controller
box, release the four retaining latches securing the
controller box together and pull apart.
8. Push back the retainers securing the circuit board
and pull carefully from controller box.

4-10
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Weight Ring Removal
The weight ring is secured to the front of the outer
wash tub assembly with six carriage bolts. The bellows
does not have to be completely removed to access and
remove the weight ring.
To remove the weight ring:
1. Remove the top panel.
Carriage
2. Remove control console. Bolts
3. Remove the front panel.
4. Disconnect ART tube from bellows.
5. Remove light assembly from bellows.
6. Using a 7/16” socket or wrench, remove the nuts
from the carriage bolts securing the weight ring to
the outer wash tub assembly. Remove the carriage
bolts and washers from the unit. (See Figure 4-29)
7. Carefully slide weight ring off of wash tub. Figure 4-29.

Water Inlet / Overflow Vent Tube Grommet

The water inlet/ overflow vent tube grommet supports the
hot and cold water inlet fittings and the overflow tube.
The overflow tube must be removed prior to removing
the grommet.
To remove the water inlet/ overflow vent tube grommet:
1. Disconnect the washer from the hot and cold
water hoses. (See Figure 4-30) Locking Tab (8) Places
Locking Tab (3) Places
2. Using a small flat bladed screwdriver, release the
eight locking tabs around the water inlet tubes while Figure 4-30.
pushing on the grommet rim from inside the washer.
3. Using a small flat bladed screwdriver, release the
three locking tabs around the overflow/vent tube
while pushing on the grommet rim from inside the
washer.

4-11
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Overflow /Vent Tube Removal
The overflow/vent tube connects to the rear of the
detergent dispenser housing and to the overflow/vent
tube grommet at the rear of the unit.
To remove the overflow/vent tube:
1. Remove the top panel.
2. Remove overflow/vent tube grommet.
3. Turn the tube counter clockwise about a 1/16 of a
turn to unlock the tube. Then pull the tube back to Overflow/ Vent
disengage it from the detergent dispenser housing. Tube
(See Figure 4-31)
4. Push the front of the tube down and forward toward
the water inlet valve assembly until the tube clears
the rear panel and remove from unit. Figure 4-31.

Water Inlet Valve Assembly

The water inlet valve assembly is mounted with three
screws to the back of the detergent
dispenser. The inlets are color coded as well as the
valves and connectors for the wire harness.
To remove the water inlet valve assembly:
1. Disconnect the washer from the hot and cold water
hoses.
2. Remove the top panel, water valve and over
flow/vent tube grommet and the overflow/vent
tube.
3. Disconnect the wiring harness from the valves and
Electrical Connection
the temperature sensor. (See Figure 4-32)
4. Using a #2 square bit screwdriver, extract the three Figure 4-32.
screws, one on each side and one underneath the
water inlet valve assembly, securing the water inlet
valve assembly to the detergent dispenser housing.
(See Figure 4-33)
5. Pull back on the valve assembly to disengage it from
the detergent dispenser housing and lift out of unit.

Screws

Figure 4-33.

4-12
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Water Inlet Screen Removal
Grab Here
Water inlet screens are located in the ends of the water
inlet tubs to filter the incoming water. These screen can
be removed for cleaning.
To remove the water inlet screens:
1. Disconnect the incoming water hoses.
2. Each screen has a reinforced bar across the face.
Using a pliers, grab one of the legs of the bar and
pull the screen out. (See Figure 4-34)

Figure 4-34.
Top Rear Brace Removal
To remove the top rear brace:
1. Remove the top panel.
2. Using a #2 square bit screwdriver, extract the three
screws from the rear of the top rear brace.
(See Figure 4-35)
3. Extract the two screws from the top of the rear brace
and remove from unit.
Screws

External Drain Hose Removal Figure 4-35.

The external drain hose connects to the drain pump
outlet, runs to a split grommet in the rear upper left hand
corner where it passes through the rear panel en route to Disconnect
Drain Hose Hose Clamp
the house drain. Retaining straps secure the drain hose
to the base and sidewall of the unit.
To remove the external drain hose:
1. Remove the front and top panel.
2. Using a pliers, compress the hose clamp from the
outlet hose of the drain pump and disconnect.
(See Figure 4-36) Figure 4-36.
3. From the back of the unit, use a #2 square bit
screwdriver and extract the screw securing the hose
grommet to the rear panel and pull the coupler out
the back. (See Figure 4-37) Split Grommet
Screw
4. Pull the screw side of the grommet out until the tab
on the opposite side is free from the rear panel. Drain Hose
Separate the grommet and remove from drain hose.
5. Release the drain hose retainers along the sidewall
and from base of the unit. Remove the drain hose
from the unit.
Figure 4-37.

4-13
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Detergent Cavity Assembly Removal
Screws
The detergent cavity assembly is secured to the top
brace with two screws and is supported by a tab that
slides under a lip formed on the assembly. The assembly
is also secured to the control console with two screws
behind the detergent drawer.
To remove the detergent cavity dispenser:
1. Remove detergent drawer.
2. Using a #2 square bit screwdriver, extract the two Figure 4-38.
screws securing the detergent cavity dispenser to
the console. (See Figure 4-38)
3. Remove top panel.
4. Remove water inlet valve assembly and overflow/
vent tube.
Retaining
5. Using a #2 square bit screwdriver, disconnect Latches
detergent dispenser outlet hose. (See Figure 4-41)
6. Extract the two screws securing the detergent
cavity dispenser to the center brace.
(See Figure 4-39)
7. Release the (2) retaining latches, one on each side,
locking the housing to the console mounting panel. Screws
(See Figure 4-39)
8. Slide the housing back until the tab of the top center
brace release and the housing drops down.
Tab
(See Figure 4-39)
9. Using a pliers, disconnect the advanced rinsing
technology hose. (See Figure 4-40) Figure 4-39.
10. Push down on the tub and swing the front of the
housing toward the center of the washer. Work the Front Frame
housing out from under the center brace and lift the s
llow
housing out. Be
To
Bottom of ose
Detergent TH
AR
Dispenser
Detergent Dispenser Outlet Hose Removal
The detergent dispenser outlet hose is secured to the
bottom of the detergent dispenser and to the side of the Hose Clamp
wash tub with hose clamps.
Figure 4-40.
To remove the detergent dispenser outlet hose:
1. Remove the top panel.
2. Release the overflow/vent tube and slide it back.
3. Using a #2 square bit screwdriver, loosen the (2)
clamps, one on each end, and slide the hose off.
(See Figure 4-41)

Hose Clamps

Figure 4-41.

4-14
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Power Cord Removal
Ground Clip
The power cord is secured to the rear panel with a strain
relief.
To remove the power cord:
1. Remove the top panel. Strain Relief
2. Remove the ground clip from the upper rear frame.
(See Figure 4-42)
3. Disconnect the power cord from wire harness at the
Molex connector. (See Figure 4-42)
4. Using a pliers, compress the strain relief from inside
the unit compartment while pushing the strain relief
through the hole in the rear panel. Pull power cord
Electrical Connection
from unit. (See Figure 4-42)
Figure 4-42.

Rear Access Cover Removal

The rear access cover mounts to the rear panel and is
secured with screws.
To remove the rear access cover:
1. Pull unit from its installation position.
2. Using a #2 square bit screwdriver, extract the six Screws
screws securing rear access cover to the rear panel.
(See Figure 4-43)

Suspension Spring Removal

The suspension springs are located under a cover
bracket mounted on the top center brace. Figure 4-43.
To remove the suspension springs:
1. Remove the top panel. Screws
2. Remove the overflow/vent tube.
3. Using a #2 square bit screwdriver, extract the two
screws from each cover bracket.
(See Figure 4-44)
4. Hook the top of the spring, and raise it about 1” to
release the top hook from the center brace flange,
then allow it to drop about 6” to relieve the spring
pressure and then unhook the other end of the
spring from the tub.
NOTE: A strong rod at least 8” long with a hook on one
Suspension
end and a handle on the other is needed.
Spring
Figure 4-44.

4-15
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Top Center Brace Removal
Screw Wire Retainer
To remove the top center brace:
1. Remove top panel and dampener assembly.
2. Release the suspension springs.
3. Using a #2 square bit screwdriver, extract the two
screws securing the detergent dispenser to the top
center brace. Screw
4. Extract the two screws, one on each end securing
the suspension spring mount to the top center brace. Figure 4-45.
(See Figure 4-45)
5. Use a pliers to release the wire retainers from the
top center brace.
6. Raise the top center brace to disengage the tabs on
the brace from the side panels and slide the brace
backward to release the tab on the top center brace
from the slot in the detergent dispenser housing.

Electric Water Level Sensor Removal

The electric water level sensor is mounted to the upper Electrical Connection
right side of the unit frame. A hose
connects to the sensor to the sump area.
Hose Clamp
To remove the electric water level sensor:
1. Remove the top panel. Figure 4-46.
2. Disconnect the wire harness from the sensor. NOTE: The pressure tube from the air bell to the
(See Figure 4-46) pressure switch must always slope upwards and be
3. Turn the sensor one quarter turn to release it from free of kinks to prevent condensation from collecting in
the side panel and pull out on the pressure switch. the tube, also check to assure there is adequate length
to allow the tube to sag normally without the danger of
4. Using a pliers, compress the hose clamp and
disconnecting the tube while the tub is moving.
remove hose from sensor.

Drain Pump Removal

Electrical Connection
The drain pump is mounted to the front base of the unit
and is secured with a retaining tab and screw.
To remove the drain pump:
1. Remove control console and front panel.
2. Disconnect the wire harness from the left side of the
drain pump. (See Figure 4-47)
3. Using a pliers, compress the hose clamps from the
inlet and outlet hoses and disconnect from drain Screw
pump.
Hose Clamp
4. Using a #2 square bit screwdriver, extract screw
securing the drain pump to unit base.
5. Rotate the drain pump towards the rear to release Figure 4-47.
the screw tab from the base, then pull forward to
release the locating tab.

4-16
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Drive Belt Removal
The drive belt (6 rib flat Poly-V) is used to transmit power
from the motor pulley to the tub. The belt is constructed
of a material that stretches, which makes belt tension
adjustments unnecessary.
To remove the drive belt:
1. Remove rear access panel.
2. Remove the belt by turning tub drive pulley and
rolling belt off pulley. The belt is elastic and is
designed to “give” enough to remove and install in
this manner. (See Figure 4-48) Figure 4-48.

Large Pulley Removal

To remove the large pulley:
1. Remove the rear access panel and drive belt.
2. Using a #6 mm allen wrench remove the bolt in
the center of the pulley by holding the pulley and
turning the bolt counter clockwise.
(See Figure 4-49)

6mm Allen
Drive Motor Removal Wrench

The drive motor is secured with four bolts to the bottom Figure 4-49.
of the wash tub assembly. The ground wire connects
to a terminal to the front of the drive motor that can be
accessed from the rear access panel. 5/16” Bolts
1 not shown
To remove the drive motor:
1. Remove rear access panel.
2. Remove the drive belt.
3. Disconnect the electrical plug and the ground wire
from the drive motor. (See Figure 4-51)
4. Using a 5/16” socket remove the four bolts, two in
the front and two in the rear, that secure the motor to Electrical
the outer tub. (See Figure 4-50) Connection
5. Support the drive motor while pulling forward and
Figure 4-50.
remove from unit.
6. Reverse procedure to reinstall, making sure the belt
tracks in the center of the large pulley. Adjust by
moving belt on motor pulley if required.

Ground Wire

Figure 4-51.

4-17
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Speed Control Board Assembly Removal
Screw
The speed control board assembly is located in the
right rear corner of the unit. Two screws secure the
speed control to the unit frame, one screw fastens to the
unit base the other passes through the rear panel and
fastens into speed control assembly.
To remove the speed control board assembly:
1. Remove rear access panel.
2. Disconnect the terminal plug from the lower front of
Ground Wire
speed control assembly.
3. Using a #2 square bit screwdriver, extract the screw
Plastic Locator
securing the ground wire to the unit base.
(See Figure 4-52)
4. From inside the washer, extract the screw securing Figure 4-52.
the speed control assembly to the unit base.
(See Figure 4-52) Disconnect
5. From outside the unit, extract the screw from the
rear panel that secures the speed control assembly
Latch
to the rear panel. (See Figure 4-52)
6. Carefully pull drive control assembly towards rear
access panel hole to access the wire harness
connections. Cut wire retainers securing the wire
harness to the drive control assembly.
7. Release the retaining latches securing the cover to
the speed control assembly.
8. Disconnect all wire harness connections from the
speed control assembly. (See Figure 4-53) Latch

Figure 4-53.
Air Bell Removal
The air bell is mounted on the right side of the wash tub
and mounts to a hose connected to the sump. A hose
leads from the air bell and connects to the water level
sensor.
To remove the air bell:
Hose
1. Remove the front panel. Clamps
2. Using a pliers, compress the hose clamps from
the inlet and outlet hoses and disconnect from
air bell. (See Figure 4-54)
3. Release the rivet holding the air bell to the
outer tub. and remove from unit.
NOTE: When installing an air bell, seal the air connecting
tube to air bell and air bell to sump hose using waterproof
Figure 4-54.
glue. DO NOT plug air connecting tube opening.

4-18
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Heating Element Assembly Removal Disconnect 10mm Nut Disconnect
NOTE: The drum water NTC (Negative Thermal
Coefficient) is part of the heating element assembly.
The heating element is held and sealed to the tub by
compressing the rubber gasket between the two metal
mounting plates of the element. When the nut in the
center of the element mounting plate is tightened, the
two metal plates are drawn together compressing the
rubber gasket.
Drum Water
To test the heating element and control:
NTC
With line voltage set at 120VAC, start the Sanitary cycle
with no load in the drum. Let the unit fill and run for 5 Figure 4-55.
minutes, then take a wattage measurement of the unit
when the motor is not running. The reading should be
between 900 and 1100 watts.
The heater should not turn on with a water height less
than 1.55” (39.4 mm) measured from the bottom of the
drum with the vanes outside of the water.
To measure the water height at which the heater turns Deep Well Socket
on:
1. Connect the washer to a Watt meter.
2. Place the washer into Diagnostics (Line Test) mode.
3. Allow water to enter the tub.
4. Once the watt meter reads above 900 watts stop the
water and measure the water height.

To remove the heating element:

1. Remove the rear access panel.
2. Disconnect the wires from the heating element,
drum water NTC (Negative Thermal Coefficient) and
ground wire. (See Figure 4-55)
3. Using a 10mm extended socket, loosen the Figure 4-56.
compression nut and pull the heater assembly
out of the drum.
To remove the air shock absorbers:
1. Remove the front panel and rear access panel.
Air Shock Absorber Removal NOTE: When removing the rear right air shock
absorber, the speed control assembly will need to be
Four shock absorbers, one mounted to each corner of removed.
the wash tub assembly, stabilize the wash tub during 2. Remove air shock securement pins by depressing
operation. The securement pins have locking tabs that locking tab with the socket as described, while
must be compressed to remove from the installation pulling pin to remove. (See Figure 4-56)
position.
3. Use pliers to grasp head of pin and pull to remove.
Use a deep 1/2”, 6 point socket (or 13 millimeter, 6 point) As the pin is removed the socket will drop free.
to compress the locking tab of the plastic pin. Push the 4. Lubricate the securement pins before installing.
socket onto the tapered end of the pin as far as it will go
5. When replacing the air shock, make sure to position
to compress the locking tab.
it with the bell end facing downward.

4-19
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Tub Assembly Removal
When removing the tub assembly, be sure to have a
protective material on hand to protect the flooring of
the home, such as Masonite, plywood, 1/8” pressed Rear of Wash Tub
fiberboard or cardboard or some other suitable material.
To remove the tub assembly:
1. Disconnect the washer from the electrical supply and
the hot and cold water hoses.
2. Remove the top panel, console, rear access panel
and the front panel.
3. Disconnect and remove the advance rinsing
technology hose and light from the bellows, and the
detergent outlet and siphon break hoses from the
outer tub.
4. Remove the drain pump and disconnect the drain
sump from the tub.
5. If replacing the front half of the outer tub remove the
Figure 4-57.
bellows and the weight ring.
6. Remove the small hose from the air bell.
Bolts
7. Remove the large pulley, drive motor and speed 7 of 23 shown
control board assembly.
8. Remove the top pins from shock absorbers and push
the shock absorbers against the cabinet.
9. Place protective material on floor, then carefully turn
the washer on its face and release the suspension
springs.
10. Lift the cabinet off the tub. The rear of the wash tub
Figure 4-58.
will face upwards. (See Figure 4-57)
11. Turn the tub over and remove the (23) bolts securing
the two halves of the tub together. (See Figure 4-58)
12. Lift off the front half of the tub.
13. Reverse procedure to reassemble using illustration
below to show outer tub screw tightening sequence.
(See Figure 4-59)

Figure 4-59.

4-20
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown
Tub Assembly Removal (continued)
14. The seal between the (2) tub halves is placed in the
groove of the rear half and can be lifted out with a Seal
flat bladed screwdriver. (See Figure 4-60)

15. To remove the spin basket, set the back half of the
outer tub on its side, reinstall the screw that holds
Screwdriver
the large pulley on and tap the inner tub out with a
rubber hammer. (See Figure 4-61) Figure 4-60.

NOTE: The bearings, water seal and seal between Bearing

the two tubs come as part of the rear half of the outer
tub. If the water seal or bearings fail, inspect and if
necessary dress the shaft of the spin basket with a file.
With some failures, it may be necessary to replace the
spin basket.

Pulley Screw

Figure 4-61.

4-21
Downloaded from www.Manualslib.com manuals search engine
 Component Teardown

Notes

4-22
Downloaded from www.Manualslib.com manuals search engine
 Troubleshooting
The following troubleshooting chart involves problems arising from improper washing techniques and are not
valid service issues. Many washing problems involve poor soil and stain removal, residues of lint and scum, and
fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent
Association.
For Troubleshooting the electronic control and error codes, See Section Three Electronic Control.

Problem Cause Correction

Blue stains 1. Undiluted liquid detergent or 1. If caused by detergent, mix 1 cup (240 ml)
fabric softener dispensed white vinegar with 1 quart (.95 L) water in
directly onto fabric. plastic container. Soak item 1 hour. Rinse.
2. If caused by fabric softener, rub stains with
bar soap. Wash.
3. Avoid overfilling detergent and fabric
softener compartments of dispenser.

Discoloration, 1. Not enough detergent. 1. Rewash with correct amount of detergent

graying 2. Wash temperature too low. and hottest water safe for fabric. Add
3. Incorrect sorting. bleach safe for fabric.
2. Sort items by soil level and color.

Greasy, oily 1. Not enough detergent. 1. Treat with prewash stain remover or liquid
stains 2. Undiluted liquid fabric detergent.
softener poured directly on 2. Increase detergent and water temperature.
fabric. Rewash.
3. Rub fabric softener stains with bar soap.

Holes, tears, 1. Incorrect use of chlorine 1. Never pour chlorine bleach directly on
or snags bleach. fabric.
2. Unfastened zippers, hooks, 2. Check condition of items before washing.
buckles. See Washing Procedures in the Use and
3. Rips, tears and broken Care Guide for preparing, loading and
threads. adding chlorine bleach.
4. Overloading the washer.
5. Degradation of fabric.

Lint 1. Incorrect sorting. 1. Reduce load size. Rewash using correct

2. Tissues left in pocket. water temperature, water level, and amount
3. Overloading the washer. of detergent.
4. Not enough detergent. 2. Add nonprecipitating water conditioner to
5. Undissolved detergent has wash water to remove detergent residue.
left a residue resembling lint. 3. Add liquid fabric softener to final rinse.
6. Static cling is attracting lint. 4. Dry load in dryer.
7. Load washed too long. 5. Remove lint with lint brush or roller.

Pilling 1. Pilling is normal with synthetic 1. Use a lint brush or shaver to remove pills.
(Fibers break off, and permanent press fabrics. 2. Use fabric softener in the washer to
ball up and cling to This is due to abrasion from lubricate fibers.
fabric.) normal wear. 3. When ironing, use spray starch or fabric
finish on collars/cuffs.
4. Turn items inside out to reduce abrasion.

5-1
Downloaded from www.Manualslib.com manuals search engine
 Troubleshooting
Problem Cause Correction

Residue or powder 1. Undissolved detergent. 1. Increase water temperature using hottest

on dark items; 2. Some nonphosphate water safe for fabric.
stiff, harsh fabrics. granular detergents can 2. Do not overload washer.
combine with hard water 3. Use liquid detergent or use nonprecipitating
minerals to form a residue. water conditioner with nonphosphate
3. Overloading the washer. granular detergent.

Wrinkling 1. Overloading the washer. 1. Reduce load size.

2. Incorrect wash cycle for 2. Rinse in cold water with liquid fabric
wash load. softener using the Perm Press or Delicate
cycle.
3. Remove items from washer as soon as
cycle is completed.

Yellow buildup of 1. Agitation time too short. 1. Soak in detergent booster or product
body soil on 2. Wash water temperature too containing enzymes.
synthetic fabrics low. 2. Wash in hot water (120°F/49°C) using full
3. Not enough detergent. permanent press cycle. Increase detergent.
Add bleach or treat with color remover.

Yellow or brown rust 1. Iron or manganese in water 1. To restore discolored load of whites, use
stains. supply, water pipes, or water rust remover safe for fabric.
heater. 2. Do not use chlorine bleach to remove
rust stains. It may intensify discoloration.
3. Use nonprecipitating water softener.
4. Before washing, run hot water for a few
minutes to clear lines.
5. Drain water heater occasionally.
6. For an ongoing problem, install an iron filter
in the water supply system.

5-2
Downloaded from www.Manualslib.com manuals search engine
 Troubleshooting
The following troubleshooting chart involves common concerns that are not the result of defective workmanship
or materials in this washer. Some problems below involve improper installation and issues arising from the users
household water supply. See the Use and Care guide for the unit in question and the Installation Section in this
manual.

Problem Cause Correction

High pitch “jet 1. A certain amount of motor 1. This is normal operation of the unit.
engine” noise. whine is normal during the
spin cycle.

Rattling and 1. Foreign objects such as coins 1. Stop washer and check drum. If noise
clanking noise. or safety pins maybe in continues after washer is restarted, objects
drum or pump. may be in pump
2. Belt buckles and metal 2. To prevent unnecessary noise and damage
fasteners are hitting wash to drum, fasten fasteners and turn items
drum. inside out.

Squealing sound or 1. Washer is overloaded. 1. Stop washer and reduce load.

hot rubber odor.

Thumping sound. 1. Heavy wash loads may 1. This is usually normal.

produce a thumping sound.
2. Washer is out of balance. 2. Stop washer and redistribute wash load.

Vibrating noise. 1. Washer is not resting firmly 1. Adjust leveling legs. See Installation Section
on floor.
2. Shipping bolts and foam 2. See Installation Section for removing
blocks have not been shipping bolts and foam blocks.
removed during installation.
3. Wash load unevenly 3. Stop washer and redistribute wash load.
distributed in drum.

Washer does not 1. Electrical power cord may not 1. Make sure plug fits tightly in wall outlet.
start. be plugged in or connection 2. Reset circuit breaker or replace fuse. Do not
may be loose. increase fuse capacity. If problem is a circuit
2. House fuse blown, circuit overload, have it corrected by a qualified
breaker tripped, or a power electrician. If problem is a power outage,
outage has occurred. call local electric company.
3. Water supply faucets are not 3. Turn on water supply faucets.
turned on. 4. Washer motor will stop if it becomes over
4. Motor is overheated. heated. It will automatically restart after a
5. Dispenser drawer is not cool down period of up to 30minutes (if
completely closed. washer has not been manually turned off).
5. Close dispenser drawer.

Washer won’t spin. 1. Washer door is not 1. Close door completely.

completely closed.
2. Dispenser drawer is not 2. Close dispenser drawer.
completely closed.
3. Load is too small. 3. Add 1 or 2 similar items to help balance the
load.

5-3
Downloaded from www.Manualslib.com manuals search engine
 Troubleshooting

Problem Cause Correction

Residue left in drum. 1. Heavily soiled items. 1. Heavily soiled items.Wipe drum with a
nonabrasive household cleanser, then rinse.
Shake or brush excess dirt and sand from
items before washing.

Water collects in 1. This is a result of the 2. Water may be removed by removing the
bleach and fabric siphoning action and is part dispenser drawer and draining water into
softener of the normal operation of the the empty drum or sink.
compartments. washer.

Wash load too wet 1. Washer is overloaded. 1. Do not overload washer.

after spin. 2. Load is too small. 2. Add 1 or 2 similar items to help balance
the load.
3. Load is out of balance. 3. Rearrange load to allow proper spinning.
4. Drain hose is kinked. 4. Straighten drain hose.

Water does not enter 1. Water supply is not adequate 1. Check another faucet in the house. Wait
washer or it enters in area. until water supply and pressure increase.
slowly. 2. Water supply faucets are not 2. Fully open hot and cold faucets.
completely open. 3. Water pressure must be at least 30 psi (260
3. Water is being used kPa). Avoid running water elsewhere while
elsewhere in the house. washer is filling.
4. Water inlet hoses are kinked. 4. Straighten hoses.
5. Water inlet screens plugged. 5. Clean screens.

Warm or hot water is 1. Hot water heater is set too 1. Measure hot water temperature at nearby
not hot enough. low or is a distance from faucet with candy or meat thermometer.
washer. Water temperature should be at least
120°F (49°C). Adjust water heater as
necessary.
2. Hot water is being used else 2. Avoid using hot water elsewhere before or
where in the house. during washer use. There may not be
enough hot water available for proper
cleaning. If problem persists, the hot water
system may be unable to support more
than 1 use at a time.

Water in washer 1. Drain hose is kinked or 1. Clean and straighten the drain hose.
does not drain or clogged. 2. Maximum standpipe height is 8’ (2.4 m).
drains slowly.

Water leaks. 1. Fill hose connection is loose 1. Check and tighten hose connections. Install
at faucet or washer. rubber sealing washers provided.
2. House drain pipes are 2. Unclog drain pipes. Contact plumber if
clogged. necessary.

Oversudsing. 1. Wrong detergent. 1. Run rinse cycle. Use a low-sudsing, high

efficiency detergent.
2. Too much detergent. 2. Run rinse cycle. Use less detergent in
future loads.

5-4
Downloaded from www.Manualslib.com manuals search engine
 Troubleshooting

Problem Cause Correction

Incorrect wash and 1. Hot and cold water hoses are 1. Connect hot water hose to hot water faucet
rinse temperatures. connected to wrong supply and cold water hose to cold water faucet.
faucets.

Water is entering 1. Drain hose standpipe is 1. Standpipe must be a minimum of 24” (61
washer but incorrect height. cm) high to prevent siphoning. See
tub does not fill. Installation Section.

LCD displays DEMO 1. Washer has been 1. Turn the cycle selector knob to SPIN
MODE. programmed to temporarily ONLY cycle, press the START button then
perform a repeating demo the CANCEL button.
cycle. 2. Activate the controls by turning the cycle
selector knob and turn to SPIN ONLY cycle.
3a.Press and hold CANCEL button and CTRL
LOCK button for 3 seconds. (IQ Touch)
3b.Press and hold CANCEL button and
SOIL LEVEL (Third button from the left) for
3 seconds. (Wave Touch)

Component Resistance Chart

Electrical Component Resistance @ 77F (25C)
Dispenser Valve Soleniods 800 ± 7%
Door Lock Solenoid 46.8 ± 10%
Pump Motor 12 ± 7%
NTC Thermistor Dispenser 3K
NTC Thermistor Heater 4.8K
Water Heater 14 ± 10%
Motor - M1 to M2 5.3 ± 7%
Motor - M2 to M3 5.3± 7%
Motor - M1 to M3 5.3 ± 7%
Motor - M4 to M5 118 ± 7%

5-5
Downloaded from www.Manualslib.com manuals search engine
 Troubleshooting
Notes

5-6
Downloaded from www.Manualslib.com manuals search engine
 Wiring Schematics
Model EWFLW65H & EIFLW55H

6-1
Downloaded from www.Manualslib.com manuals search engine
 Wiring Schematics
Notes

6-2
Downloaded from www.Manualslib.com manuals search engine