Factors Affecting The Selection of Advertising Media
Factors affecting the selection of advertisement media – every advertising media has a
significant and separate role in the promotion of a business and its products and services.
1) Natur of product
2) Nature of potential market
3) Advertising objective
4) Availability of budget
5) Availability of media
6) Type of selling message
7) Distribution strategy
8) Extent of coverage
9) The level of competition
1. Nature of Product
The nature of the product itself is one of the major factors that affect the selection of
advertising media to great extent. The products usually are of two consumers and industrial
products.
Such as if the product’s durability is short it may not need expensive advertisings while more
life expectancy products may need. Similarly, products like movies, vehicles, hotels, resorts,
etc. need advertising on television.
2. Nature of Potential Market
The nature of the potential market also determines the choices of the advertising media,
demographics of consumer groups such as age group, income level, religion, status, spending
habit, literacy level, development areas, etc.
Television and movies advertising may be suitable for young people,
Newspapers and magazines may be appropriate for educated people,
Radio advertising may be suitable for rural people.
3. Advertising Objective
The objective of the company and advertising is also an unforgettable factor that affects the
selection of advertising media. The objectives of advertising may just inform the people
about the prodcut or service, persuade them to buy, to remind them, and so on.
Depending upon the objective the choices of advertising media differ,
If the primary objective the advertising is to communicate or persuade all the
people of the country, the mass advertising media like newspapers, radio, TV,
may be effective,
If the objective is to cover the local market only, posters and direct
communication may be more effective,
If the marketers want immediate response from the people, direct and specialty
advertising may be the best fit,
If the marketers want to build up company or product goodwill, mass
advertising media especially newspapers and magazines may be appropriate.
4. Availability of Budget
Since advertising is any paid form of promotion, it needs a certain amount of budget. If the
firm has an adequate amount of budget classified for the advertising – the firm can choose
any media or more than one media to promote its products and services.
But if the firm has limited funds for advertising and wants to continue the advertising of its
products, then for the firm it is better to use cheap media such as newspapers, display, and
direct communication, door-to-door advertising, etc.
5. Availability of Media
In general, all the advertising media in all the markets may not be available. Sometimes, for a
marketer, the desired media may not be available in the market, in such a situation, the
marketer has to use the media which is available in the market because he has no other
choice.
But, in the market, if there are a variety of advertising media and agencies, the marketer can
select the best and most suitable media that best fits his budget and objectives.
6. Type of Selling Message
The selection of media is often based on the message that an organization wants to
communicate to the target market. The message like,
i. If the advertiser wants to communicate with people with attractive colors or pictures and
verbal or non-verbal messages, he must use television or film advertising.
ii. If advertise wants to communicate people only with verbal messages, radio advertising
may be suitable.
iii. If he wants to attract people regularly with nonverbal but attractive colors combinations,
advertising through electronic signs may be suitable.
7. The Distribution Strategy
If the advertiser directly wishes to communicate with customers direct advertising may be
appropriate. However, if the firm wishes to motivate and persuade at each level in the
distribution system such as agents, wholesalers, retailers, advertising should be done through
the distribution channels.
8. Extent of Coverage
While selecting the advertising media, the advertiser should also consider how much
audience or area he wants to cover through his advertising. Every media is a significant
feature in its coverage.
If the marketer wants to cover the whole audience of the country, he may opt for radio, TV,
or national newspapers. If the marketer wants to cover only the local market, poster, direct
communication, local newspapers, magazines he may opt. Depending upon his coverage
objective, the marketer also can select the advertising media.
9. The Level of Competition
The level of competition in the market also affects the selection of appropriate advertising
media. If the market has high competition, the marketer has to go for expensive advertising as
such he needs to add more attractive elements, more features, benefits, etc. in his advertising
to attract the attention of the target market. He has to spend a lot of time and money to win
the competition.
However, in having low competition market, the markter can easily reach a large number of
audiences on low budgets and has not had to spend a lot of time.
Media Planning – Introduction
Media planning refers to an analytical method for making media decisions, and describes
the process of taking the message across to the target audience at the right time and
place, and using the right media vehicle.
Media planning is the series of decisions involved in delivering the promotional message
to the prospective consumers. It is the process of directing the advertising message to the
target audience by using the appropriate channel at the proper time and place.
The planning should concentrate on:
i. Whom to reach,
ii. When and where to reach,
iii. The total target group,
iv. The frequency of exposure,
v. The affordable cost involvement.
Media Planning – Meaning
The media planning marks on the best way to get the advertiser’s message to the market.
Generally, the goal of the media planning is to find that combination of media that
allows the marketer to communicate the message in the most effective manner to the
largest number of potential customers at the lowest cost.
It is a document laying out objectives, strategy, tactics, resource allocation, and media
schedule and media mix to be used in reaching a targeted audience.
The series of decisions concerned in delivering the promotional message to the
prospective purchasers and/or users of the product or brand is called as Media Planning.
It is a process, of making a number of decisions each of which may be altered or
abandoned as the plan develops.
It comprises of media plan brief, understanding budgets, goals and market scenario,
target audience analysis using research-driven tools, and different media sites and ad. It
determines how advertising time and space in various media will be used to achieve the
advertising objectives and marketing objectives of the company.
Definitions:
Wells Burnett defines ‘Media Planning’ as, “Media planning is a decision process
regarding use of advertising time and space to assist in the achievement of
marketing objectives.”
S.W. Dunn holds, “Media planning is the process of determining how to use time
and space of media to achieve advertising objectives.”
Media planning includes the answer to following 5 Ws:
1. Which – Which media is to be picked for communicating with our target audience?
i.e., identifying suitable media-mix.
2. When – When the ad is to be issued? i.e., deciding month, day, time of ad.
3. What – What type of message should be communicated? i.e., the message is
informative or demonstrative in nature.
4. Whom – Whom does a marketer want to reach? i.e., identifying target audience
(potential customers).
5. Where – Where are potential customers located? i.e., identifying geographical area.
Media Planning – Top 13 Factors Affecting Media Planning
Media planning includes various decisions which are taken in delivering the promotional
message to the prospective customers. It helps the advertiser to determine the best way to
deliver its message to its target audience. The basic goal of media-plan is to select the
suitable media, to find their optimum combination and thus enable the advertiser to
communicate his message in most effective manner to the largest number of potential
customers at lowest possible cost.
Following are the factors affecting media planning:
Factor # 1. Nature of Product:
Product to be advertised can be industrial/technical product or consumer product.
Industrial/technical products can better be advertised in specific trade-
journals/magazines. Consumer products can be better advertised through mass media
such as television, newspaper, outdoor advertising etc. Similarly, products for farmers
like fertilizers, seeds etc. can be advertised in T.V., radio, wall painting, etc.
Factor # 2. Nature of Customers:
An appropriate media plan must consider the type or number of consumers, for whom
advertising is to be done. Different consumers differ in their age-group, sex, income,
personality, educational level, attitude etc. On the basis of consumer traits, consumer
groups can be- men, women, children, young, old, professional, businessmen, high
income group, middle-income group, low-income group, Literate, illiterate, etc.
Some of the consumer traits affecting media selection are described below:
(a) Age – For advertising for kids-products, television is the best for communicating
message. In T.V. ad can be given in cartoon channels. If target audience is young then
television, magazines, internet is suitable. If target audience consists of old age-group,
then newspaper, television will be good choice.
(b) Level of Education – If target-audience is highly educated, then advertisement should
be given in magazines, national newspapers, internet, television etc. If target audiences
are less educated as in rural area then local newspapers printed in local languages, T.V.
etc. are suitable. If audiences are illiterate, then print-media is not suitable. Here
broadcast media is a good choice.
(c) Number of Customers – If number of target customers is more, then mass-media like
television, newspaper will be suitable. If number of target customers is less, then direct
mail- media, tele-advertising (advertising through telephone) are suitable.
Factor # 3. Distribution of Product:
If the product is to be distributed locally or regionally, then media with local coverage
and reach should be considered like local newspaper, cable-network, etc. If product is
distributed on national level, then media with national coverage like national dailies
(newspaper), national-level T.V. channels will be suitable. If the product is to be sold at
international level, then media having reach and circulation in foreign countries will be
effective e.g. internet, magazines with circulation in foreign countries, T.V. channels
having international coverage like B.B.C., CNN should be considered.
Factor # 4. Advertising Objectives:
The main objective of every advertising campaign is to get favourable response from
customer, but the specific objectives can be different. If the objectives of advertising
campaign are to get immediate result then fast media of communication like newspapers,
banners, pamphlets will be considered. If the objective of advertising is to build
corporate-goodwill and brand-equity, then magazines, television, neon signboards will
be considered.
Factor # 5. Nature of Message:
If advertising message is informative in nature, then newspaper will be suitable. If ad-
message is to persuade consumers, and potential consumers need to be given emotional-
appeal, rational-appeal, demonstration of product, then television media will be suitable
for advertising. If ad-message is to inform the potential customers of sale-promotion
schemes, discount offers, exchange offer, festival offers, then it can be advertised
through posters, banners, newspaper-inserts and newspapers, etc.
Factor # 6. Size of Ad-Budget:
If amount of advertisement budget is more, then costly media like television, national
dailies can be selected. If amount of ad-budget is less, then low cost media like posters,
banners, cable-network, local newspaper, pamphlets will be suitable.
Factor # 7. Media Used by Competitors:
While planning for media the advertiser must consider the media used by competitors
and leaders of that industry. If advertiser does not consider competitor’s move regarding
media, then it is possible that advertiser’s market share is taken by competition. If
industry-leader is using T.V. as media, then the advertiser too must consider the same
media. The advertiser must have a close watch on media-strategies and ad-budget of
competitors. However, competitor’s strategies should not be followed blindly, as it is
possible that decision of competitor is wrong.
Factor # 8. Media Availability:
Sometimes it is possible that desired space for advertisements in print media is booked
by some other advertisers and hence not available. For example, advertiser wants to issue
an advertisement on front page of newspaper or on the cover-page of any magazine, but
this space is already booked by some other advertiser, then this media is not available to
the advertiser.
So the advertiser will have to plan for some other media or he will have to change timing
of advertisement. Similarly if an advertisement is to be issued on television during a
particular programme, then it is possible that it may have been booked/sponsored by
other advertisers. So media-availability must be considered for media planning.
Factor # 9. Media Reach and Coverage:
Such media should be selected as has wide reach and can cover our target customers. If
the advertiser has two available media, involving same cost, then media with more reach
and coverage of our target audience will be selected. Media reach means total
circulation/viewership of media in a given period of time, (say, one day). If ad is given
on T.V., then expected audience size of that T.V. programme in which ad is issued, in a
given period of time is called its reach. It measures the number of persons who are
exposed at least once to this media in a specific period of time.
For example, if advertisement is issued on newspaper, then number of copies circulated
in a given period of time (say, a day) will be called its reach. Media- coverage means
number of advertiser’s target customers exposed to media in a specific time- period.
It is possible that reach of a media is large, but its coverage for advertiser is poor, i.e. the
media has wide circulation, but it is not popular among the target customers of
advertiser. So such media is not of much use to the advertiser. The advertiser should
select that media whose reach and coverage, both are large. For improving coverage of
target customers, advertisers generally use combination of media (media-mix).
Factor # 10. Media Frequency:
Media frequency refers to average number of times, the audience is exposed to media-
vehicle in a specified period of time. Higher media-frequency is preferred. Greater the
frequency, more are the chances of advertisement message making deep impression on
the minds of consumers. In case of print media, frequency of newspaper is very less as
the receiver is not exposed to the same newspaper for a long period of time.
On the next day he will be getting the new newspaper and old newspaper will be
discarded the same day. In case of magazine, media-frequency is more as same magazine
may be opened by audience many a time, as he will get the next issue of magazine after a
month, a fortnight or after a week. Higher frequency will create better impressions on
target audience. So, media with higher frequency should be selected.
Factor # 11. Media Image:
Some media-vehicles enjoy better image in comparison to other media vehicles. Media-
image enhances the communication value of advertisement. Good reputation of editorial
board and well established media enjoy better image among public, so advertisements
given in such media enhance the credibility and trust of advertisements. So media with
good image should be selected. Media image also affects the product image and
advertiser’s image. So, we should not select media with bad image.
Factor # 12. Media Discount:
Sometimes some media offer attractive discount schemes. The advertisers consider these
discount schemes while selecting media as it reduces their media cost. Sometimes some
advertisers use only one medium or one class of media regularly so as to get media
discount offered by media to their regular users.
Factor # 13. Language:
The advertiser selects that media which communicates in the language well known to our
target customers. Like if ad is given for less educated customers, then ad in English
newspaper will be of little use.
Media Planning – Importance
Media planning helps the advertiser in selecting most appropriate media, media mix, and
in deciding time and space in various media so that available resources can be utilized in
an optimum manner. Media planning helps to control wasteful advertising. In the
absence of media planning the advertiser may select inappropriate media, or may issue
the advertisement at the wrong time and thus the advertising message may not reach the
largest audience. It will result in wasteful advertising.
The importance of media-planning is described below:
1. Optimum Utilisation of Resources:
Advertising involves huge cost. Through media planning, the advertiser can use available
resources in an optimum manner. In media planning, such combination of media is
selected and such time is selected, that helps the advertiser in communicating the
advertising message to largest number of target audience at lowest possible cost. In the
absence of media planning, the advertiser may select costly media which may not have
good coverage of target audience.
2. Helps in Achieving Advertising Objectives:
Media plan is a part of overall advertising plan. Media planning is designed so as to
achieve marketing and advertising objectives of the organisation. Media planning
includes all such decisions like selecting appropriate media, appropriate media mix and
deciding the scheduling of advertisement. All these decisions help the organization in
achieving advertising objectives, i.e. to communicate the message to target audience and
thus to promote sales.
3. Selection of Appropriate Media:
In media planning, different media are compared on the basis of cost per reader, cost per
viewer, media-image, media-coverage, media-rating etc. While selecting media the
advertiser ensures that selected media matches with the features of target audience.
For example, if our target audience are teenagers, then television will be appropriate
media; if target audience are literate, then print-media can be selected; if target audience
is a specific professional group, then professional journals and magazines will be
appropriate media. Media planning also ensures that selected media is as per the message
requirements e.g. if message involves demonstration, the media with audio-visual effects
(viz. T.V.) will be selected.
4. Selection of Optimum Media Mix:
Media planning helps to select optimum media mix. Using different media combination
ensures wide and intensive coverage of target audience. It improves the chances of
achieving advertising objectives. A single media may not ensure communication with all
the target audience. A well planned media mix ensures wide coverage of target audience
at minimum cost.
5. Helps in Allocating Advertising Budget:
Media planning helps to decide the amount to be spent on different media. It helps the
advertising manager in allocating the ad-budget among different media types/media
vehicles. Media plan decides the optimum media mix; this helps the advertising manager
in allocating the total ad-budget on different media in a scientific manner.
6. Ensures Appropriate Timing of Advertising:
Advertising can ensure best results only when ads are shown at the right time. Media
planning includes media scheduling i.e. it decides the time and space of advertisement in
media. It decides the month, day and time of advertisement. It ensures that advertisement
is shown more frequently in seasonal months and less frequently in off-season months. It
also ensures that advertisement is shown at that time when more target audience can be
contacted e.g. if ad is for school going kids, it is not shown in the morning or before
noon time.
7. Helps in Controlling:
In media plan some standards of performance are fixed. These standards are with regard
to coverage of target audience. Such standards help the management in evaluating the
effectiveness of media, i.e. actual coverage is in accordance with the standards or not. If
coverage is less than standard, then it points to the inefficiency of media. So in future,
advertising manager can think of some other media type/media vehicle. Or take other
necessary action. Thus, media planning helps in exercising control over media.
Important functions of the Advertising Department in an Organisation
The advertising department in an organization plays a crucial role in promoting and
communicating the company's products or services to its target audience. The functions of the
advertising department can vary depending on the organization's size, industry, and overall
marketing strategy. Here are some common functions performed by the advertising
department:
1. Market Research:
Conducting market research to understand consumer behavior, preferences,
and trends.
Analyzing competitors' advertising strategies and market positioning.
2. Campaign Planning:
Developing advertising campaigns to achieve specific marketing objectives.
Setting goals, defining target audiences, and determining the key messages to
be conveyed.
3. Media Planning and Buying:
Identifying the most effective media channels to reach the target audience.
Negotiating and purchasing advertising space or time in various media outlets.
4. Creative Development:
Conceptualizing and creating compelling and engaging advertising content.
Working with creative teams to design advertisements, including copywriting,
graphic design, and multimedia elements.
5. Budgeting and Resource Allocation:
Developing and managing the advertising budget.
Allocating resources effectively to maximize the impact of advertising
campaigns.
6. Brand Management:
Ensuring that advertising aligns with the overall brand strategy.
Maintaining brand consistency across different advertising channels.
7. Promotional Events and Sponsorships:
Planning and executing promotional events or sponsorships to enhance brand
visibility.
Collaborating with other departments or external partners for joint marketing
initiatives.
8. Measurement and Analytics:
Monitoring and analyzing the performance of advertising campaigns.
Using metrics and analytics to assess the return on investment (ROI) of
advertising efforts.
9. Public Relations:
Collaborating with the public relations department to manage the company's
public image.
Coordinating advertising efforts with PR strategies for a cohesive brand
message.
10. Digital Marketing and Social Media:
Managing online advertising campaigns, including social media advertising.
Utilizing digital platforms to reach and engage with target audiences.
11. Compliance and Legal Considerations:
Ensuring that advertising materials comply with legal and regulatory
requirements.
Reviewing and approving advertising content to avoid potential legal issues.
Overall, the advertising department is responsible for creating and implementing strategies to
effectively promote the organization's products or services, enhance brand awareness, and
drive customer engagement and sales.
Use/Importance/ Significance of Buying Motive in Advertisement
Understanding and incorporating buying motives into advertisements is a key strategy for
marketers to influence consumer behavior. A buying motive is the underlying reason or
incentive that drives a person to make a purchase. By identifying and appealing to these
motives, advertisers can create more persuasive and compelling messages. Here are several
ways in which buying motives are used in advertising:
1. Identification of Consumer Needs:
Advertisers analyze consumer needs and desires to identify the primary buying
motives within a target market. This could include motives such as the desire
for convenience, status, security, or cost savings.
2. Creating Emotional Appeal:
Buying motives often have emotional components. Advertisers use
storytelling, imagery, and other emotional triggers to connect with consumers
on a deeper level. For example, an advertisement might appeal to the desire
for happiness, love, or a sense of belonging.
3. Highlighting Benefits and Solutions:
Advertisements focus on how a product or service satisfies specific buying
motives by emphasizing the benefits it provides or the problems it solves. This
helps consumers see the practical value of the offering.
4. Addressing Pain Points:
Understanding the pain points and challenges that consumers face allows
advertisers to tailor messages that address these issues. By showcasing how a
product or service alleviates these pain points, advertisers can appeal to
relevant buying motives.
5. Appealing to Maslow's Hierarchy of Needs:
Advertisers often align their messages with Maslow's Hierarchy of Needs,
which includes physiological needs, safety, love and belonging, esteem, and
self-actualization. Products and services are positioned as fulfilling these
fundamental human needs.
6. Differentiating from Competitors:
Advertisers identify unique selling propositions that resonate with consumers'
buying motives. This involves showcasing what sets a product or brand apart
from competitors and how it better meets the needs and desires of the target
audience.
7. Creating a Sense of Urgency:
Advertisements often leverage buying motives by creating a sense of urgency.
Limited-time offers, exclusive deals, or seasonal promotions tap into
consumers' motives for saving money, gaining value, or not missing out on an
opportunity.
8. Social and Cultural Influences:
Buying motives can be influenced by social and cultural factors. Advertisers
tailor their messages to align with cultural values, social trends, and societal
norms that resonate with their target audience.
9. Personalization and Customization:
Advertisers use data-driven insights to personalize messages based on
individual preferences and behaviors. This customization appeals directly to
consumers' specific buying motives and preferences.
10. Building Trust and Credibility:
Addressing concerns related to trust and credibility is crucial. Advertisements
may highlight product quality, customer testimonials, industry awards, or
endorsements to build trust and address buying motives related to confidence
and reliability.
In summary, incorporating buying motives into advertising involves a deep understanding of
consumer psychology and tailoring messages to align with the underlying reasons that drive
purchasing decisions. By tapping into these motives, advertisers can create more relevant and
persuasive campaigns that resonate with their target audience.
Market Research
Market research is the process of gathering, analyzing, and interpreting information about a
market, including details about the target audience, potential customers, competitors, and the
overall industry. The goal of market research is to provide insights that can help businesses
make informed decisions and develop effective strategies for product development,
marketing, and overall business planning.
Steps involved in Market Research
The market research process involves several key steps to systematically gather, analyze, and
interpret information about a market. Here are the typical steps involved in the market
research process:
1. Define the Research Problem or Objective:
Clearly articulate the purpose of the research.
Identify the specific information needed and the questions the research aims to
answer.
2. Develop a Research Plan:
Outline the overall research strategy, including the research design, data
sources, and methods.
Specify the type of data needed (quantitative, qualitative) and the research
techniques to be employed.
3. Conduct a Literature Review:
Review existing literature, reports, and studies relevant to the research topic.
Identify gaps in knowledge and areas where additional research is needed.
4. Specify the Research Design:
Decide on the overall approach (e.g., exploratory, descriptive, causal).
Choose the research methods (e.g., surveys, interviews, focus groups) and
sampling techniques.
5. Develop Research Instruments:
Design the tools or instruments needed to collect data, such as surveys,
questionnaires, or interview guides.
Ensure that the instruments are clear, unbiased, and aligned with research
objectives.
6. Collect Data:
Implement the research plan and collect data from the identified sources.
Use the chosen methods to gather information from the target audience,
competitors, and other relevant sources.
7. Process and Analyze Data:
Organize and clean the collected data.
Apply statistical or qualitative analysis techniques to derive meaningful
insights.
Interpret the findings in the context of the research objectives.
8. Interpret Findings:
Draw conclusions based on the analysis of the data.
Relate the findings to the original research objectives and address the research
problem.
9. Prepare and Present the Report:
Summarize the research process, objectives, methods, and key findings.
Present the information in a clear and understandable format, using visuals if
necessary.
Provide actionable recommendations based on the research findings.
10. Implement Recommendations:
Use the insights gained from the research to inform business decisions.
Implement strategies and changes based on the recommendations derived from
the research.
11. Follow-Up and Monitor:
Monitor the impact of the implemented strategies over time.
Conduct follow-up research as needed to assess changes in the market or to
address new research questions.
It's important to note that the market research process is iterative, and adjustments may be
made based on the findings and feedback. Additionally, the specific steps and methods used
can vary depending on the nature of the research and the goals of the organization.
Objectives of Market Research
Market research serves various objectives that contribute to the overall
success of a business. The specific goals may vary depending on the
industry, company size, and the nature of the research, but common
objectives include:
1. Understanding Customer Needs:
Identify and understand the needs, preferences, and
behaviors of the target audience.
Determine the features and benefits that customers value in
products or services.
2. Assessing Market Size and Potential:
Estimate the total market size and potential for growth.
Identify opportunities for market expansion or entry into new
segments.
3. Evaluating Competitor Landscape:
Analyze competitors' products, pricing strategies, and market
positioning.
Identify strengths, weaknesses, opportunities, and threats
(SWOT analysis) in the competitive landscape.
4. Measuring Customer Satisfaction:
Evaluate customer satisfaction levels with existing products or
services.
Identify areas for improvement and enhance customer loyalty.
5. Testing New Product Concepts:
Assess the demand for new products or services.
Test the viability and acceptance of new product concepts
before full-scale launch.
6. Optimizing Pricing Strategies:
Understand price sensitivity and elasticity of demand.
Determine optimal pricing strategies to maximize revenue and
profitability.
7. Identifying Marketing Channels:
Evaluate the effectiveness of different distribution channels.
Identify potential gaps or opportunities in the supply chain.
8. Monitoring Industry Trends:
Stay abreast of industry trends, technological advancements,
and regulatory changes.
Anticipate shifts in consumer behavior and market dynamics.
9. Mitigating Risks:
Identify potential risks and challenges in the market.
Develop contingency plans to mitigate risks and uncertainties.
10. Enhancing Brand Perception:
Evaluate the perception of the brand in the market.
Identify areas for brand improvement and alignment with
consumer expectations.
11. Guiding Marketing and Advertising Strategies:
Inform the development of marketing campaigns and
advertising messages.
Ensure that promotional efforts resonate with the target
audience.
12. Supporting Decision-Making:
Provide data-driven insights to support business decisions.
Minimize uncertainty and enhance the accuracy of strategic
planning.
13. Adapting to Changing Consumer Behavior:
Understand how shifts in consumer behavior impact the
market.
Adjust business strategies to align with evolving consumer
trends.
14. Increasing Competitiveness:
Gain a competitive edge by staying informed about market
dynamics.
Position the business to respond effectively to changing
market conditions.
15. Maximizing Return on Investment (ROI):
Ensure that resources are allocated efficiently.
Measure and maximize the return on investment for
marketing and business initiatives.