COLLABORATION IN COMMUNITY
NCM 119 NOTES FOR 4RD Exam SETTING
coverage Nurses can have a significant impact on a
INTRA – DICIPLINARY AND MULTI – community and its residents outside of the
DICIPLINAY TEAMWORK AND clinical setting by offering excellent care in
COLLABORATION unique ways.
Nurses place a high value on patient care. DEVELOPMENT OF TEAMWORK AND
Nurses must communicate with relevant COLLABORATION
experts about their patient’s treatment plans
• Healthcare is delivered in a complicated
while also understanding the function of each
setting that necessitates a collaborative
allocated team member in order for patients to
approach in order to offer patients with
obtain the best possible health care.
effective, safe, and high-quality care.
Note: Nurses, in essence, act as a conduit • To improve the safety, quality, and
between doctors, patients, and the efficiency of the healthcare system,
institution. This position necessitates nurses will be asked to work in more
teamwork and collaboration. teams and collaborate with other
specialties.
BLUEPRINT FOR COLLABORATION AND
TEAMWORK SUCCESS DEVELOPMENT OF TEAMWORK AND
COLLABORATION
1. ESTABLISH TEAM GOALS
2. ASSIGN ROLES WITHIN THE TEAM • EFFECTIVE COMMUNICATION
3. ALLOW FOR OPEN • PROFESSIONAL COLLABORATION
COMMUNICATION • AUTHENTIC RELATIONSHIPS
4. PROMOTE MUTUAL RESPECT • ESTABLISHING A CULTURE TO
5. HANDLE CONFLICT PROACIVELY SUPPORT COMMUNICATION TEAM
6. BE AN EFFECIVE LEADER • AND
COLLABORATION IN HOSPITAL • COLLABORATION
SETTING • MUTUAL RESPECT
• TEAMWORK
“Multiple health workers from various
professional backgrounds working FIVE DYFUNCTION OF TEAM
together with patients, families, carers 1. LACK OF TRUST
(caregivers), and communities to achieve 2. FEAR OF DISAGREEMENT
the highest quality of care” according to 3. LACK OF COMMITMENT
the WHO 4. AVOIDING ACCOUNTABILITY
BENEFITS OF INTERPROFESSIONAL 5. FAILURE TO PAY ATTENTION TO
COLLABORATION IN HEALTH RESULTS
1. IMPROVE PATIENT CARE AND NOTE: Lack of trust - such as team
OUTCOMES. members not sharing information,
2. REDUCTION OF MEDICAL ERRORS. not taking ownership of their work,
3. START TREATMENT FASTER or not being willing to collaborate
4. REDUCE INEFFICIENCIES AND with one another. Mar 15, 2023
HEALTHCARE COSTS. Fear of Disagreement - we often
5. IMPROVE STAFF RELATIONSHIPS think there can never be too much
AND JOB SATISFACTION. cooperation. However, too much
cooperation can increase
unproductive conflict over time.
Groups will outwardly cooperate
with each other without addressing TEAM STRATEGIES TO ENHANCE
underlying issues, creating hidden PERFORMANCE AND PATIENT SAFETY
tensions and a lack of trust Fear of
conflict leads to boring meetings,
office politics and a lack of the level
of opinions and perspectives that
are more likely to lead to
organizational success.
It's important to see conflict can be a
benefit to your business. Look at
diversity, whether it's in terms of
race, age, or another characteristic,
as an opportunity to welcome
innovation.
TOOLS OF FACILITATING HEALTH
CARE TEAMWORK
Simple tools and approaches, such as
those employed in the Team STEPPS
training method, can aid in improving
communication and teamwork,
lowering the risk of patient injury.
TEAM STEPPS FRAMEWORK AND
COMPETENCIES
• COMMUNICATION
• DIRECT AND COORDINATE, ASSIGN
DUTIES, * MOTIVATE TEAM
MEMBERS, AND FACILITATE
OPTIMAL OF LEADERSHIP.
• PERFORMANCE ARE ALL
EXAMPLES
• SITUATION MONITORING
• MUTUAL SUPPORT
TEAM STEPPS 3 PHASES
• PHASE 1: ASSESSMENT
• PHASE 2: PLANNING, TRAINING,
AND IMPLEMENTATION
• PHASE 3: SUSTAINMENT
NURSES ROLE IN ESTABLISHING
COLLABORATIVE RELATIONSHIP IN THE
DELIVERY OF HEALTH CARE PROGRAMS
AND SERVICES
Collaborative care is a healthcare paradigm
that emphasizes interprofessional
collaboration to improve patient outcomes.
