Case Studies – (Chapter -1)

Nature and Significance of Management

Q. 1. Mr. Nitin Singhania’s father has a good business of iron and steel. He wants to go to the
USA for his MBA but his father thinks that he should join the business. On the basis of
emerging trends, do you think that Mr. Singhania should send his son to the USA? Give any
three reasons in support of your answer.

Q.2. Jayant is working as Head Relationship Manager in the wealth management division of a
private sector bank. He has created an internal environment which is conducive to an effective
and efficient performance of his team of ten relationship management executives. A typical
day at work in Jayant’s life consists of a series of interrelated and continuous functions. He
decides the targets for his department which are in line with the objectives of the
organizaitonas a whole. The future course of action for his team members is laid out well in
advance. The various resources required by the relationship managers like an Paid with GPS
system, account opening forms, brochures, details of account holders etc. are made readily
available to them. The executives are given sufficient authority to carry out the work assigned
to them. Jayant works in close coordination with the human Resource Manager in order to
ensure that he is able to create and maintain a satisfactory and satisfied work force in his
department. Through constant guidance and motivation, Jayant inspires them to realize their
full potential. He offers them various types of incentives from time to time keeping in view
their diverse individual needs. Moreover, he keeps a close watch on their individual
performances in order to ensure that they are in accordance with the standards set and takes
corrective actions whenever needed.
In context of the above case:

1. Identify the concept being referred to in the following line, “He created an internal environment
which is conducive to an effective and efficient performance of his team of ten relationship
management executives.”
2. Identify and describe the various functions of the concept as identified in part (a) of the question by
quoting liens from the paragraph.

Q. 3. Ajay and Sanjay are childhood friends. Sanjay had lost his right hand in an accident in
childhood. They meet after a long time in a restaurant. On being asked, Sanjay tells Ajay that
he feels very discounted in managing his family business after the death of his father as it
doesn’t match with his areas of interest. Ajay knows that Sanjay possess extraordinary skills in
management although he hasn’t acquired any professional degree in management. Therefore,
he asks Sanjay to wind up his business in India and join him in his hotel business in Dubai as an
Assistant Manager in Sales and Marketing Division.
In context of the above case:
 Can Sanjay be deployed at the post of Assistant Manager in Sales and Marketing Division though he
hasn’t acquired any professional degree in management? Explain by giving suitable justifications in
support of your answer.

Q. 4. The management of Amaira Ltd. strongly believes that the members of the organization
should work toward fulfilled the common organizational goals. This requires team work and
integration of efforts of all individuals departments and specialists. This is because all the
individuals and departments depend on each other for information and resources to perform
their respective activities. Manager needs to reconcile differences in approach, timing, efforts
and interest. At the same time it should enable all its members to grow and develop. Thus,
there is a need to harmonize individual goals and organizational goals.

1. Stat the concept of management discussed above.

2. State any three features of the concept identified in above para.

Q. 5. Bhuvan Ltd., a garment manufacturing Company set the target production of 100
garments per month at the estimated cost of Rs. 200 per garment. Mohan, a worker worked
double shift and manufactured around 150 garments but at the estimated cost of Rs. 230 per
garment. On the other hand, Ravi another worker focus on cost and handled resources very
carefully so the manufactured 90 garments but at the estimated cost of Rs. 190 per garment.
Third worker maintained the balance and achieved target of 100 garment at the estimated
cost of Rs. 200 per garment.

1. Identify the quality possessed by Ravi, Mohan and what they are lacking.
2. What quality is possessed by third worker?
3. Which worker is preferred by management?

Q. 6. Kartik joins a garment factory as a plant supervisor in Lucknow. He observes that the
output of some workers is very low as compared to the standards set for their performance.
On analyzing the reasons for the same, he finds out that a lot of time of the workers is wasted
in getting the requisite materials issued form the store. Whereas on asking, the store keeper
complains that there is no harmony in the working of the production department as a whole.
Every day the workers approach him at the least minute to procure different kinds of threads,
laces, mirrors, buttons etc. if it is not available in the store then he has to place an order with
the purchase officer. As a result, a lot of time of the workers is wasted. So, in order to
integrate the various production activities, henceforth, Kartik ensures that the store keeper is
informed well three days in advance about the requisite materials. Consequently, the store
keeper is able to keep the materials ready for the workers every morning in accordance with
their requirements.
In context of the above case:
1. Identify and explain the quality of management that Kartik has introduced in the working of the
production department as a corrective measure to control the output of the workers.
2. State briefly and two points highlighting the importance of quality of management identified in part
(a).

Q. 7. Ramarjuna joins an IT from as a system analyst after completing his masters in Computer
Science. As the nature of his work demands he has to work in very close coordination with all
the departmental head sin the firm, very soon Ramarjuna realizes that each departmental head
has own individual style of working. They differ greatly in their day-to-day approach to work.
They tend to deal with a given situation, an issue or a problem through a combination of their
own experience, creativity, imagination, initiative and innovation.
In the context of the above case:
Identify and explain the nature of management highlighted in the above case.

Q. 8. Dharam is a well-known businessman in the field of publishing. He owes the success of

his business to his own education in business management and his team of certified
management consultants. Therefore, he decides to send both his children Danush and Damini
abroad to acquire a degree in business management in their individual area of expertise. He
feels that all over the world there is marked growth in management s a discipline, but still it is
not considered to be a full-fledged profession for certain reasons.
In the context of the above case:

1. Explain the reasons because of which Dharam considers management as a discipline.

2. Critically examine the various reasons because of which management is not considered to be a full-
fledged profession.