Assignment Brief
Level 5 Managing Agile Organisations and People
March 2024
General overview – word count
The recommended word count for this assignment is 4,000 words (-/+ 10% tolerance, i.e. your
submission should not be less than 3,600 words and no more than 4,400 words). Please be aware that
markers are instructed to stop marking when the maximum word count is reached. NOTE – your Table
of Contents and the References list are excluded from the overall word count. Only reference what you
have cited in your answers and aim for a maximum of 2 pages of references. Appendices should not be
included and will not be marked.
Please refer to the Assignment Style Guide for further guidance on the accepted format of your assignment.
Context
Choose a local or international organisation with which you are familiar. All of your answers must be based on this
organisation. You must be able to easily obtain the required background information to enable you to respond to
the Tasks. In answering the Tasks, you should assume the role of an experienced consultant hired by the Board.
You must provide a one-page summary of background information on your chosen organisation (250 words).
This must include:
▪ Name of the organisation
▪ Size of organisation
▪ Main markets where it operates (geographical locations)
▪ Examples of products and services
▪ Key competitors
▪ Main customer segments
In addition to the above, you can include any other information which might be useful for the marker to help
them understand the context of your answers. Your organisation summary is not included in the overall word
count.
NOTE - The organisation summary must be completed and must accompany the submission otherwise
the assessment cannot be marked.
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Assignment tasks
Discuss the differences between ‘management’ and ‘leadership’. Within your
answer you must explain why a good manager does not necessarily make a good
Task 1 25 marks leader. Use examples from your chosen organisation and appropriate theory to
support your answer.
Discuss the concepts of both Total Quality Management (TQM) and Kaizen in the
Task 2 25 marks context of your chosen organisation. Within your discussion you are required to
justify which concept is most appropriate for your chosen organisation to use.
Evaluate how a manager in your chosen organisation can use knowledge of
Task 3 25 marks intrinsic and extrinsic sources of motivation to improve employee performance.
You are required to use relevant theory to support your answer.
Assess the role of Continuing Professional Development (CPD) in achieving both
Task 4 25 marks
personal and organisational objectives in your chosen organisation.
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