Annexure IV : EXS- Freight and Commercials
The rates shall be applicable from the Effective Date
Destination Zone For the 1st 500 gms or part thereof For every addl l 500 gms or part
thereof
Basic Freight Rates Amount in INR
Intra-city A 27 25
Intra-State B 34 32
Metro* C 48 46
Rest of India D 56 54
J&K E 70 68
North East & Andaman F 110 108
*Movements between the Metro cities of Delhi, Mumbai, Bengaluru, Chennai and Kolkata
Other Charges:
RTO (Return to Origin): Chargeable as per the above applicable freight rates along with other applicable charges
Reverse Pickup Service: INR 75 per Airway Bill over and above applicable Freight Rates and other applicable charges.
Reverse Pickup with Quality Check (QC-RVP) Service: INR 100 per Airway Bill over and above applicable Freight Rates and other charges. RVP-QC -Charge
shall apply if the service is performed and no matter the QC parameters get pass or fail.
Other Charges:
(Critical Pickup Locations, CPL) : For select origin pin codes, CPL surcharge of INR 10 per shipment will be applied over and above the applicable "basic
freight rates", Upcountry and ROS charges
(Critical Delivery Locations, CDL) : For select destination pin codes, CDL surcharge of INR 10 per shipment will be applied over and above the applicable
"basic freight rates", Upcountry and ROS charges
Fuel Surcharge : 15% fuel surcharge shall be applied on Zone D, Zone E and Zone F
Service Fees for COD shipments : 2% of the collectable value or a minimum of INR 30.00 per Airway Bill, whichever is higher, in addition to applicable Freight
Rates and other applicable charges as above. Payment type can be either of CASH /UPI and other link/QR based services.
COD Remittance Terms: Remittance shall be by way of RTGS/ NEFT transfer to the Shipper's designated Account on a Weekly Basis.
Chargeable Weight : Rates shall be charged on the basis of Dimensional Weight or Actual Weight, whichever is higher. Where Dimensional weight shall be
calculated as : L x B x H/4500 when mentioned in Cms (Length x Breadth x Height)
VCHC (Valuable Cargo Handling Service Fees) : 0.5% of the differential declared value per Airway Bill exceeding INR 5,000.00 per kg
GST: As applicable and shall levied over and above to all the charges mentioned under this Annexure
For Ecom Express Limited For Customer
Authorized Signatory Authorized Signatory
ECOM EXPRESS LIMITED : EXS
PLAN-D
Ecom Express: Freight and Commercials 2021
Annexure IV : EXS- Freight and Commercials
The rates shall be applicable from the Effective Date
Destination Zone For the 1st 500 gms or part thereof For every addl l 500 gms or part
thereof
Basic Freight Rates Amount in INR
Intra-city A 24 22
Intra-State B 30 28
Metro* C 42 40
Rest of India D 50 48
J&K E 62 60
North East & Andaman F 98 96
*Movements between the Metro cities of Delhi, Mumbai, Bengaluru, Chennai and Kolkata
Other Charges:
RTO (Return to Origin): Chargeable as per the above applicable freight rates along with other applicable charges
Reverse Pickup Service: INR 50 per Airway Bill over and above applicable Freight Rates and other applicable charges.
Reverse Pickup with Quality Check (QC-RVP) Service: INR 75 per Airway Bill over and above applicable Freight Rates and other charges. RVP-QC -Charge
shall apply if the service is performed and no matter the QC parameters get pass or fail.
OTP Chrge: INR 5 per shipment where OTP enabled delivery service request has been passed.
Other Charges:
(Critical Pickup Locations, CPL) : For select origin pin codes, CPL surcharge of INR 10 per shipment will be applied over and above the applicable "basic
freight rates", Upcountry and ROS charges
(Critical Delivery Locations, CDL) : For select destination pin codes, CDL surcharge of INR 10 per shipment will be applied over and above the applicable
"basic freight rates", Upcountry and ROS charges
Fuel Surcharge : 15% fuel surcharge shall be applied on Zone D, Zone E and Zone F
Service Fees for COD shipments : 2% of the collectable value or a minimum of INR 27.00 per Airway Bill, whichever is higher, in addition to applicable Freight
Rates and other applicable charges as above. Payment type can be either of CASH /UPI and other link/QR based services.
COD Remittance Terms: Remittance shall be by way of RTGS/ NEFT transfer to the Shipper's designated Account on a Weekly Basis.
Chargeable Weight : Rates shall be charged on the basis of Dimensional Weight or Actual Weight, whichever is higher. Where Dimensional weight shall be
calculated as : L x B x H/4500 when mentioned in Cms (Length x Breadth x Height)
VCHC (Valuable Cargo Handling Service Fees) : 0.5% of the differential declared value per Airway Bill exceeding INR 5,000.00 per kg
GST: As applicable and shall levied over and above to all the charges mentioned under this Annexure
For Ecom Express Limited For Customer
Authorized Signatory Authorized Signatory
ECOM EXPRESS LIMITED : EXS
PLAN-D
Ecom Express: Freight and Commercials 2021
Annexure IV : EXS- Freight and Commercials
The rates shall be applicable from the Effective Date
Destination Zone For the 1st 500 gms or part thereof For every addl l 500 gms or part
thereof
Basic Freight Rates Amount in INR
Intra-city A 22 21
Intra-State B 28 27
Metro* C 40 38
Rest of India D 48 46
J&K E 60 57
North East & Andaman F 92 91
*Movements between the Metro cities of Delhi, Mumbai, Bengaluru, Chennai and Kolkata
Other Charges:
RTO (Return to Origin): Chargeable as per the above applicable freight rates along with other applicable charges
Reverse Pickup Service: INR 45 per Airway Bill over and above applicable Freight Rates and other applicable charges.
Reverse Pickup with Quality Check (QC-RVP) Service: INR 70 per Airway Bill over and above applicable Freight Rates and other charges. RVP-QC -Charge
shall apply if the service is performed and no matter the QC parameters get pass or fail.
Other Charges:
(Critical Pickup Locations, CPL) : For select origin pin codes, CPL surcharge of INR 10 per shipment will be applied over and above the applicable "basic
freight rates", Upcountry and ROS charges
(Critical Delivery Locations, CDL) : For select destination pin codes, CDL surcharge of INR 10 per shipment will be applied over and above the applicable
"basic freight rates", Upcountry and ROS charges
Fuel Surcharge : 15% fuel surcharge shall be applied on Zone D, Zone E and Zone F
Service Fees for COD shipments : 2% of the collectable value or a minimum of INR 25.00 per Airway Bill, whichever is higher, in addition to applicable Freight
Rates and other applicable charges as above. Payment type can be either of CASH /UPI and other link/QR based services.
COD Remittance Terms: Remittance shall be by way of RTGS/ NEFT transfer to the Shipper's designated Account on a Weekly Basis.
Chargeable Weight : Rates shall be charged on the basis of Dimensional Weight or Actual Weight, whichever is higher. Where Dimensional weight shall be
calculated as : L x B x H/4500 when mentioned in Cms (Length x Breadth x Height)
VCHC (Valuable Cargo Handling Service Fees) : 0.5% of the differential declared value per Airway Bill exceeding INR 5,000.00 per kg
GST: As applicable and shall levied over and above to all the charges mentioned under this Annexure
For Ecom Express Limited For Customer
Authorized Signatory Authorized Signatory
ECOM EXPRESS LIMITED : EXS
PLAN-D
Ecom Express: Freight and Commercials 2021
Details Starter Growth Scaled
Charges 0 2100 3500
Min. Months 0 1 1
Estimated OPM <100 100-500 upto 1000
Free OMS/WMS Orders 0 100-500 upto 1000
Yield 84.88 76.04 73.12
Discount 10% 4%
Rates are for intra-city region and will vary basis shipping zone. These charges ae
exclusive of GST, COD, RTO, RVP, Fuel Surcharge
Features
Order Management
Order Management N Y Y
Warehouse & Inventory Management N N Y
Multiple logins N 2 5
Surface Shipping Y Y Y
Air Shipping N Y Y
Multiple pick ups N Y Y
NDR Management N Y Y
API Access Y Y Y
Sales-Ecommerce Channel Integration 1 3 5
Bulk Manifest, label and invoice creation Y Y Y
Shipment Tracking Y Y Y
Reporting N Y Y
Dashboard N Y Y
Pricing Benefit
RTO N N N
Min. COD fee 30 27 25
2%/35 1.5%/30 1%/27
COD Remittance period Weekly 72 hours 48 hours ??
Insurance 1.50% 1.25% 1%
Reverse Pick up benefit (RVP) 75 50 45
QC-RVP 100 75 70
Reporting Tools-CP Panel
Reporting Y Y Y
Dashboard Y Y Y
Access to dedicated customer panel Y Y Y
Payment
Billing management Y Y Y
COD reconciliation report Y Y Y
GSTIN Invoicing Y Y Y
Billing Postpaid N N Y
Support
Virtual training and support Y Y Y
Training and set up assistance N Y Y
Customer Service Support -Virtual Y Y Y
Priority Support N N Y
Dedicated Key account Management N N Y
Dedicated Customer Service Management N Y Y
Ticket support and Escalations Y Y Y
Reverse Logistics
Return Management Y Y Y
Refund Management Y Y Y
