MITHUN ANJAN

\Address – V21/16 DLF PHASE-3 Gurgaon, Haryana

PROFESSIONAL SYNOPSIS
 More than 7 years of work experience in Domestic and International Sales for Software products and services.
 Well-rounded knowledge of end-to-end IT solutions, particularly Digital technologies
 Key accounts handling
 Team Handling experience of 3+ years
 Adept in conveying the benefits of products/services and generating customer interest
 Ability to quickly learn, master and sell new product or service offerings
 Passionate about helping clients by delivering efficient and assured digital transformation solutions
 Keen learner in Technology Sector with experience targeting different domains and technologies to International
clients.

WORK EXPERIENCE
Builder.ai – SAAS company (March2022-till date)
Working as a SDR –Inside sales

 Calling on Inbound leads via Sales force CRM to fix up Live Demos to sell E commerce Website/Mobile App
products & Customer experience services
 Lead generation – for India, UK & Europe via Linkedin, Google etc
 Identify target industries and organisations by working closely with the product team
 Prospecting into target organisations using a range of outbound sales tools, campaigns, events and referrals
 Fixing up Demos on regular basis via Inbound/Outbound sales calls/texts/emails and creating opportunities to
convert into closures
 Maintaining data hygiene on CRM by updating the account records and information

Espire Infolabs - An I.T company (2016 June- 2021 Feb)

 Generate new as well as nurturing inbound B2B leads using Salesforce marketing cloud email campaigns for
PAN India, UK, European region on different technologies and verticals
- Digital Experience Management
- CRM (Salesforce, MS Dynamics)
- BI, ML & Analytics
- Digital Workplace (Sharepoint/ Office 365)
- CCM services

 Responsible for working closely with marketing team via Salesforce marketing cloud on automated campaigns
and email campaigns plus analytics on a regular basis
 Organizing webinars on marketing cloud and generating leads B2B plus analytics and post prospect analytics im-
plementation of follow up strategy
 Monitoring and reviewing client reports and data on quarterly basis for performance enhancements and gaps
 Team handling –Building day to day strategy ,monitoring, training, implementation & execution for the team
members to make sure meeting targets and extracting their full potential
  Client Acquisition, Retention and Interaction with the C level executives of the industry
 Expert in Salesforce cloud Email campaigns and LinkedIn Sales Navigator for generating leads & market research
 Worked mainly for Banking, Financial & Insurance industry

Binary Semantics – An I.T company (Apr

 Project planning, developing marketing strategies, Plan of the day, Team handling
 Analyzing the feasibility of the upcoming Events and conferences
 Exhibition space selling, lead generation and pre sales activities
 Project implementation and execution
 Motivation of team and targets achievement
 Interacting with top management people like CEOs, COOs, Directors & Managers of fortune 500 companies
 Liaisoning, Negotiation of the deal & Rapport building with clients
 Research and Database building through various tools like LinkedIn, Salesforce, and Bloomberg
 Have handled multiple Campaigns & projects across Europe, Asia & Middle East.
 Account management

Human Dynamics Pvt Ltd – HR Trainings (July 2012- Aug

 Liaising with the leads generated by company and team, giving introduction about the company to the client.
 Responsible for the whole client interface cycle from introduction of company till invoice generation with the
client.
 Team handling & grievance handling, setting up of targets for the team and achieving them.
 Responsible for meeting with HR managers, Training Managers, L&D for understanding the requirements and
involved in TNI.
 Providing different options to the client and negotiations on the payment T&C, generating business from the
existing accounts and achieving sales profitability.
 Coordinate efforts to improve the customer experience at the point of sales and all the way post-delivery of the
training & O.D Interventions.
 Working & developing the contents and customizing it as per the client requirements
 Assisting team members in various ways for business development & result orientation.
 Worked with clients in various domains like I.T and Non I.T

McDonalds, The Compleat Angler, Hotel Buckinghamshire, United Kingdom (Mar 2008-Feb2009)
Concierge

 Receiving telephone calls and greetings all the guests coming to the hotel
  Showing the types of rooms and hotel facilities to in house and outside guests
 Upselling to walk in customers for rooms, restaurant, Banquets, Conference rooms etc and showing it to them and
providing them RACK rates.
 Booking travels, restaurants & taxi through Fidelio software
 Boat Booking and leisure bookings
 Worked as a substitute for front office department in reservations.
 Complaint handling & resolving issues.

KEY STRENGTHS

 Punctuality
 Confidence
 Flexibility
 Client Servicing
 Business development and networking
 Ability to deal with complaints
 Team work
 Motivation towards work
 Attentiveness
 Effective communication and listening
 Positive attitude towards work and life

EDUCATIONAL SUMMARY
 2009 B.A (Hons.) RM Institute New Delhi (Affiliated-Thames Valley University UK)
 2005 H.S.C. CBSC Board

PERSONAL DETAILS
 Date of Birth: 29th June 1985
 Nationality: Indian
 Marital Status: Single
 Current Address: Dlf ph-3 Gurgaon, Haryana
 Languages Known: English, Hindi, (Read, write, speak)
 Referances: Available on request

Mithun Anjan