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    structurestatus
                 of of the civil
                              theaviation industry
                                              Domestic
                                                civil  scheduled air transport
                                                                         aviatiservices
                                             in India. It also discusses various       are offered by the National Aviation Com-
    industry                                    in               India                         and                    the
                                     challenges and opportunities emergingpany of India (erstwhile Indian Airlines),
    concomitant                        challenges.
          due to economic liberalisation in the coun- its wholly-owned subsidiary Alliance Air It
    highlights
           try. The article developments
                            is primarily based on the
                                                    and other private transport operators such            th
                         developments that have taken place overas Jet Airways, JetLite (erstwhile Sahara
    have               radically                         changed                                     the
                                                                                 Airlines), Kingfisher Airlines, Deccan
                                     the last few years. The civil aviation sector
    of        the               aviation       industry,                                    ge
          has significantly changed during this(Simplifly Deccan or Air Deccan), Spice-
    economic        conditions                                             that
                                                   Jet, IndiGo, Paramount and Go Air. Pres-
          period, making earlier projections totally
                                                                                             h
    had            a        obsolete for the current economic
                          bearing                          on scenario.ently,the
                                                                             Indian Airlines, Jet Airways and
                                                                                               sector
                                     The article has been organised as follows:Kingfisher are the full service carriers
    process                           of                 liberalisation,
                                     Section l gives the structure of civil avia-(fscs), whereas JetLite, Deccan, SpiceJet,
    entrepreneurial                                                                    interest                                         an
                                     tion industry in India. The growth of theParamount, IndiGo and Go Air fall in
    growth civil
             of              new
                 aviation industry                 airlines,
                                   in India has beenthe category of low cost carriers (lccs). allo
    of             discussed in Section
              capacity                at2. Sectionairports,
                                                  3 high-Table 1 (p 72) gives the profile of domestic
                                                                                                and
    other                   lights some of the important
                           related                       challengesairlines operating in Furthe
                                                       issues.                           India.
                                     posed by the liberalised economy. Section 4
    it       examines                                       emerging                                      regul
                                                                               2 Growth of Civil Aviation Sector
                                     focuses on the opportunities that can be
    issuesand             imperatives
           exploited by the                        The civil aviation sector in the country has
                             domestic civil aviation
           carriers. Finally, Section
    confronting                       5 draws main
                                    the            witnessed   a boom as domestic passenger
                                                       stakeholde
                                     conclusions and presents future prospects.carriage, cargo movement and international
                                                                                       air traffic have registered exponential
                                     1 Civil Aviation in India                         growth in recent years. 'This change has
                                     The domestic civil aviation activities in         been largely due to the open sky pMicy of
                                     India can be broadly classified into threethe government in the domestic and inter-
                                     categories - regulatory-cum-developmental,national sectors. The year 2007 especially
                                     infrastructural and air transport services. witnessed remarkable growth in air pas-
                                     The ministry of civil aviation (moca) andsenger traffic. Domestic airlines carried a
                                     its bodies, namely, the directorate general oftotal of 43.2 million passengers during
                                     civil aviation (dgca) and bureau of civil2007 compared to 32.7 million in the
                                     aviation security (bcas) look after thepreceding year, resulting in growth of
                                     regulatory and developmental aspects of about 33 per cent [Sinha 2008]. Figure 1
                                     civil aviation in India while the Airports(p 72) details the growth of domestic
                                     Authority of India (aai) provides infra-passenger traffic during 1996-2007. The
                                     structural facilities, moca is the nodal scheduled domestic air services are now
                                     agency responsible for the formulation ofavailable at about 82 airports as against 75
                                     national policies, schemes and pro- in 2006 [moca 2007].
                                     grammes for development and regulation With less than 1 per cent of its popula-
                                     of the civil aviation sector. Its functionstion currently travelling by air, India's
                                     extend to overseeing airport facilities, air growth potential in this sector appears to
S        C    Bansal                   {bansal@iiml.ac.                                                    in)           is        at    t
                                     traffic services and carriage of both pas-be phenomenal. Within a period of 15
Indian                Institute                                of            Management,                                           Luck
M         N      Khan sengers and goods by air. aai manages 126years, the number of carriers has grown
                        (mohdnavedkhan@gmail.c
the           Aligarhairports,
                         Muslimwhich include 11 international from two to more than 10. Over and
                                                    University,                              135 air-                                   V
(yrdutt@airindia.in)                          is
          airports, 89 domestic airports and 26  civil crafts
                                                        at    havethe
                                                                  been added                                      in the past two
                                                                                                                   National
Company  of
          enclavesIndia.
                    at defence airfields. It provides years [capa 2007a].
Airline Name NACH (I) Jet Kingfisher JetLite Simplifly Deccan Spicejet Paramount Go Air IndiGo
Airline code
Start date
Website www.indian www.jetair www.flyking www. www. www. www.paramount www. www.
Technology partner In-house Sabre Sabre Gabriel Radixx Navitaire Amadeus Radixx Inter Globe
Destinations
(Domestic/International) 62/18
Daily Flights
(January-May 2008)
Domestic market
(January-May 2008)
                   Operating                                                                                                                                                       r
    in     millions               (2006-07)
       Operating                                                                                    expenses
    in     millions               (2006-07)
      Operating                                                                                 result
    in     millions                (2006-07)
Source: Prepared
                 tap the international market as well due to At present, there are 39 flying schools
                Cargo,
                competitive rates for labour and other
              NACiL,                                    in India, which are authorised to impart
                                                       training
                facilities. The government too has recog-
              and                                            inc  for various licences such as the
                nised the potential and has permitted 49
               around                                  private pilot licence and commercial pilot
               per cent fdi in the mro business.
             ing                                    to licence. State governments control 28 of t
                Some positive developments havethese institutions. The remaining schools
               Goyal,
                                                        are operated by private entrepreneurs. a
                 already taken place in this segment. The
               cargo
                                                                               These schools produce about 150 com-
                                              Gulf Aircraft Maintenance Company*
                Infrast                                  mercial pilots each year. The dgca has
                  (gamco) has signed a maintenance support
                Aviatio
                 agreement for 10 Kingfisher Airlines
                                                    received 37 proposals to set up new flying
domestic aviation sector has necessitated     Airbus A320 aircrafts. nacil has a tie-uptraining institutes in India.
the upgradation of infrastructure. Approxi- with CFM, a joint venture between Snecma Existing players in the aviation sector
                                                                                    have already initiated some steps to tap
mately $ 110 billion will be invested in the (safran Group) and ge Aviation to estab-
Indian civil aviation industry by 2020 - lish a joint venture mro facility in India
                                                                                  this potential, nacil has a central training
$ 80 billion on the acquisition of aircrafts for CFM56 engines, klm has agreements
                                                                                 establishment at Hyderabad and Jet Airways
and $ 30 billion on building/improvement with other airlines such as Spicejet, Jetowns a pilot training centre at Mumbai.
of infrastructure. Development of airport Airways and JetLite for mro services.   Budget-carrier Deccan has tied up with
                                                                                  the Frankfinn Institute of Air Hostess
infrastructure is being undertaken through Kingfisher Airlines, gmr Group; Lufthansa
the public-private-partnership route in Technik ag, Germany; Jupiter Aviation (in
                                                                               Training as an exclusive cabin crew partner.
major metro cities like Delhi, Mumbai, consortium with European AeronauticThe Kingfisher Training Academy is
Bangalore and Hyderabad while the Defence and Space); and nacil are alsolaunching 12 new centres by February 2008
modernisation of Kolkata and Chennai          planning to set up comprehensive mro
                                                                                 to meet the acute shortage of manpower
                                      facilities in India.
airports is being undertaken by the aai.                                                        in the airlines and hospitality sectors.
The aim of the government is to transform
these airports into world-class facilitiesGround Handling: Ground handling
                                                                         Leveraging the Internet: An increasing
without any delay through this hybrid
                                   work entails two basic activities: (i) pas-number of passengers are booking their
mechanism, aai has also undertaken an         senger handling at landside and ramp,
                                                                                  tickets directly on the airlines' web sites.
ambitious project to modernise 35 non-                                     Traditional sales channels with paper
                                     including loading and unloading of air-
                                         craft; and (ii) aircraft handling. India's
metro airports. It .^expected that terminal                                      tickets cost airlines around 10 per cent of
buildings and associated side works in 24
                                        ground handling market is estimated to be
                                                                                thè ticket price. On the other hand, e-ticket
                                                                              sales from its own web site costs an airline
                                       Rs 11 billion per annum, nacil presently
airports will be completed by March 2009
                                       enjoys a 55 per cent market share in the
whereas in the remaining 11 airports, it                                      only 3 per cent of the ticket price. For every
would be completed by March 2010.                                                   direct booking on their web site, airlines
                                              Indian ground handling business [Zatakia
  The government is upgrading the civil
                                     2007]. It is expected to grow at 15 per centsave an estimated $ 4 plus 5 per cent agency
                                     CAGR till 2011-12. Significant opportunitiescommission [Trivedi 2007]. Airlines can
navigation system (cns) and air traffic
                                                                           also turn their web sites into one-stop
                                      exist for entrepreneurs in the form of
management (atm) infrastructure to ease
                                       third party handling as well as entering
congestion at the existing airports. The                                       shops for all travel -related services, gener-
aim is to improve management of the skyinto service contracts with private  air-
                                                                               ating additional revenue.
and reduce flying time, allowing more
                                    ports/AAi to offer comprehensive ground
                                                                                       Access to New Markets: The existing
flights to take off and land at the airports.handling solutions. Air India and Singapore
                                              Airport Terminal Services (sats) havecivil aviation policy allows overseas flights
Maintenance, Repair and Overhaulformed a joint venture aisats to provideonly to those Indian airlines that have at
                                                                              least five years' experience in the domestic
                                       ground handling services to domestic and
(MRO): At present, there is no large mro
centre in India. Even within a five-hour fly                                       market. It is also necessary to have a
                                             international carriers at Bangalore and
                                             Hyderabad International Airports.
zone from India, this facility does not exist.                                     minimum fleet of 20 aircrafts to be eligible
growing demand for airframe, engine and                                            years of commercial operations on August
                                         staff. There is a projected requirement for
                                                                                   26, 2008. The MOCA has given its traffic
                                         3,600 additional pilots in the near future.
component overhaul facilities. Thus, there
                                         Entrepreneurs
exists an opportunity for entrepreneurs to                            can capitalise on the
                                                                                          rights       approval to Jet Airways on the India-
                                           emerging demand for (i) training estab-    Gulf/west Asia routes with effect from
tap the mro business. India offers substan-
                                           lishments
tially lower labour cost - 60 per cent lower         for  cabin   crew, engineers  andJanuary  1, 2008. Jet Airways has already
than western Europe and us. The mro        other staff; and (ii) flight simulators    launched
                                                                                    for        flights to Kuwait, Muscat, Doha
                                         training pilots.
facilities, once established in India, can                                                      •and Bahrain, becoming India's first private
      maint
       trav
      proces
        thes
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