Owner’s Manual

DYNAHEAT™ HEAT PUMP WATER HEATER SERIES

2020.1

Model Numbers:
ECO-155LE
ECO-260LE

This appliance is not to be used by persons (including children) with reduced physical sensory or mental
capabilities; or lack of experience and knowledge, unless they have been given supervision and/or
instruction.

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Contents
Introduction ..............................................................................................................................................3
How it works .............................................................................................................................................3
Safety Precautions ...................................................................................................................................4
Installation details .....................................................................................................................................8
Trouble Shooting Guide............................................................................................................................9
Removing Air from the System ...............................................................................................................10
Electrical Connections ............................................................................................................................10
System Operation Outline Continuous Power .........................................................................................10
System Operation If Connected To Off Peak Electricity ..........................................................................11
How to connect power line......................................................................................................................11
Water Supply Quality ..............................................................................................................................12
Change of Water Supply ........................................................................................................................12
Technical Data .......................................................................................................................................13
Hot Water Storage Tank Unit..................................................................................................................14
Wiring Diagram.......................................................................................................................................16
Warranty Policy ......................................................................................................................................17
ECO Alliance Pty Ltd Contact Details .....................................................................................................18

Note: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be
accepted for any consequences that may arise as a result of its application. Eco Alliance Pty Ltd is in a
process of continuous improvement, therefore specifications may be different to those referenced in this
manual. Please contact Eco Alliance Pty Ltd or its distributors for the latest specifications at the time of
install.

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Introduction
The DynaHeat™ heat pump water heater system has been designed using the latest refrigeration
technology to remove the heat from the air to heat water. The refrigerant we use is R410a which does
not contribute to global warming, so it allows us to help keep a clean, healthy earth for future
generations.
By using R410a as the refrigerant we have produced one of the most energy efficient units currently
available. It’s even more efficient when connected to off-peak power.

How it works
The heat pump water heater system heats water by transferring the heat from the surrounding air to the
water using a refrigerant. The refrigerant is heated by a heat exchanger that absorbs heat from the
surrounding air (Figure 1).

Note:
Operating conditions may vary depending on the type of off peak tariff that is available in your area. The
unit must have a minimum of 5 hours continuous power available at all times to allow the unit to operate
without affecting reliability.

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Safety Precautions
Please ensure you fully observe the precautions
The following instructions need to be fully followed to prevent any harm to users and others or damage
to your property.
• The extent of the possible harm or damage caused by misuse of the product falls into the following
classifications:

The column with this classification indicates “the extent of harm that
Warning includes the possibility of death or serious injury”.

The column with this classification indicates “the extent of harm/damage

Caution that includes the possibility of injury or damage to the property”.

• The type of content to be observed can be explained with the following pictorial classifications.

Indicates content requiring “attention”.

Indicates content that is prohibited.

Indicates content with “instructions” that need to be followed.

Do not touch the faucet while hot water is being Do not touch the relief valve, drainage pipe, drain
supplied. outlet or drain elbow when inspecting the relief
valve or while draining hot water.

Do not touch Do not touch

Could result in being burnt by hot water. Could result in being burnt by hot water.

Check the water temperature before supplying Do not touch the heat pump unit pipes or hot-
any hot water or taking a shower. water supply pipes.

Do Not Touch
Could result in being burnt. Could result in being burnt.

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 Warning
Do not use any damaged, altered or bundled Verify that the piping has all been insulated.
power chords.

Any of the pipes freezing up and getting damaged

could result in scalding or water leaking. Please
contact the dealer on insulating the pipes.

Ensure the product is removed from any gas Do not disassemble, repair or alter the product in
containers, sources of fire and flammable any way.
substances.

Do not
disassemble.

Sparks from
Could result in electric shock or fire. Contact the
the electrical
dealer for repair.
parts of the
product could result in fire.

Do not open the front board of the hot water Do not poke your fingers or a stick into the air
storage unit of the heat pump unit cover. inlet (fins)/air outlet of the heat pump unit.

Do not Attention!
disassemble Rotating
Object!

Could result in
injury.
Could result in electric shock.

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 Caution
Do not climb or put anything on top of the unit. Do Do not use the heat pump unit if the installation
not apply any force to the piping. blocks have been damaged.

Could result in injuries from a Damaged installation

fall or being scalded. blocks could result in
the heat pump unit
falling over and causing injury.

Do not put anything susceptible to humidity under Ensure no animal or plant life is placed directly in
the heat pump unit. front of where air is blown from the unit.

Water could drain out. In

addition, condensation
Could result in
could drop from the pipe
harm to animal
connections.
and plant life.

Do not block the air inlet and outlet. Remove any snow form the units after snowfalls.

Could harmfully Snow building up

influence performance and lead to failure. around the heat pump unit and hot water storage
tank unit could result in malfunction and failure.

Select an installation place with consideration Check the installation conditions of the unit.
given to neighbours. Installation of the unit in the following places could result in
accidents or failure and the performance of the unit not being
guaranteed:
 Anywhere the lowest temperature reached is under minus
20◦c.
Please select a place
where noise and vibration  Indoors (Applies only to the condenser unit).
during operation will not  Anywhere not completely flat, unstable or where drainage
bother your neighbours. is difficult.
 Ensure not to put anything around the heat pump unit.
Could result in poor performance and unexpected problems.
 In winter in particular, please pay attention to any snow
coverage.

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 Caution
Do not use the shower or any hot water for at When using the emergency water valve, first
least one minute after recovery from a power cut. verify the temperature of the hot water and ensure
you use a heat resistant collection vessel.

Hot water may

unexpectedly exit from the Hot water will be
shower. discharged. Ensure you
avoid getting burnt. Glass collection vessels could
be broken by the heat.

In the event of any abnormality, turn the earth Do not install the unit anywhere it will be exposed
leakage breaker to “OFF” to seawater.

Use of the breaker in any

abnormal situation could Could result in the unit malfunctioning.
result in electric shock or fire. Please contact the
dealer from whom your purchased the product.

Do not run the hot water directly into sink outlets

etc
WARNING:
If the hot water system is not used for two weeks
or more, a quantity of highly flammable hydrogen
gas may accumulate in the water heater.
To dissipate the gas safely, it is recommended
that a hot tap be turned on for several minutes or
until discharge of gas ceases. Use a sink, basin
or bath outlet, but not a dishwasher, clothes
Could result in washer or other appliance.
being burnt or the During the procedure, there must be no smoking,
drainage pipe open flame or any electrical appliance operating
being damaged by nearby. If hydrogen is discharged through the tap,
the hot water. Ensure you mix with cold water it will probably make an unusual sound similar to
when running the hot water. air escaping.

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Installation details
This Eco Alliance DynaHeat™ hot water heat pump system must be installed by a licenced person in
consideration of the following standards and regulations:
• AS/NZS3500 National plumbing and drainage code hot water supply systems – acceptable
solutions.
• HB 263-2004 Heated water systems plumbing industry commission.
• AS/NZS3000 Electrical installations (known as the Australian/New Zealand wiring rules).
• Notice to Victorian customers from the Victorian Plumbing Industry Commission, the Victorian
Building Act 1993 requires that this DynaHeat™ heat pump water heater system must be installed
by a licenced person. Only a licenced person will provide a compliance certificate showing that the
work complies with all the relevant standards. Only a licenced person will have insurance
protecting their workmanship.
• The unit has been specifically designed for domestic hot water heating and may not be suitable for
any other purpose.
• The unit is designed to operate when connected to the town water supply with an operating
pressure rated at 500kPa. To ensure the mains pressure does not exceed this, a pressure-limiting
device that complies with AS1357 can be connected to the town water supply line, but is not
essential.
• This system delivers hot water exceeding 55◦C. Reference should be made to AS/NZS3500 and/or
local regulations relating to the need for temperature tempering devices.
• The unit must be stored and transported in an upright position. Failure to do so may render the unit
faulty. Such failure is not covered under any warranty agreements. Failure to comply with the
above conditions will void the warranty.
Figure 2: Typical Installation Layout

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Trouble Shooting Guide
Should a problem arise while the heat pump is in use, please check the following things prior to calling
for support:

STATUS POSSIBLE CAUSES ACTION TO TAKE

Small or no hot water is left in • Stop using hot water and wait for about an
the storage tank. hour.
• Consider a change of the electricity supply
from off-peak mode (length of power supply
hours may be too short for the water
heating cycle to cover the hot water
No hot water consumption).
comes out of
water tap Air removing procedure from the • Open the water drain plugs on the heat
heat pump system may be pump unit to remove air from the water
insufficient. circuit. (be careful of burning).

Filter on cold inlet connector • Check the filter and remove if there is any
may be blocked. blockage.

Water flow speed may be • Check if any of the piping is bent or

dropped due to the heat pump crushed. Remove any kinks if possible.
Temperature piping being bent, crushed or
of hot water is blocked.
too low
Pipes may be frozen. • If frozen area is found on the piping, melt
the ice on the pipe and provide a heat
insulation.

Stop valve is closed. • Open the valve.

Air absorption is not sufficient • Remove the object blocking the air flow
due to a blockage on the through the evaporator (e.g. Fallen leaves,
evaporator. grass, snow, etc.).

For those problems not listed in the list above, an inspection provided by a skilled engineer is required.
Please contact the distributor.

Caution:
Do not shut down the electricity supplied to the heat pump system even if you go away from home and
hot water is not in use for a long time.

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Removing Air from the System
• The following steps must be taken to ensure all air is removed from the system. Incorrect removal
of air may cause the water temperature to vary.
• Plumb pipes to the tank unit and the heat pump unit.
• Push the lever up on PTR valve to open and fill the tank unit with water.
• Confirm that the water comes out of the relief valve and then close the lever.
• Open the hot water taps in the home to remove air.
• Close the hot water taps in the home after no air is confirmed in the water.
Figure 4: Air removing process

PTR valve lever

Plumb pipes to storage tank unit and heat pump
unit.
Push lever on the PTR valve to open and fill in
the tank with water.
Confirm that water is coming out of the relief
valve and then close the lever.
Relief valve leading gear should be operated at
least once every six months. If water does not
discharge freely when the lever is operated, the
valve should be checked by an authorised
agent.

Electrical Connections
• Electrical installation should be done by a licenced electrician who carries out the work according
to the relevant regulations for electrical safety and wiring.
• Follow the wiring rules for the breaker rating and the thickness of the electrical wiring.
• Verify that the tank unit is full of water and the water stop valves are open before turning on the
power.

System Operation Outline Continuous Power

• The system runs its water heating cycle once a day to fill up the storage tank unit with heated
water.
• If the block out time function selected the unit will not operate during block out times. This function
is typically used on installations that have time of use electricity tariffs.
• The water heating cycle operation starts automatically when the residual hot water in the tank unit
becomes less than 45◦C.
• The system will not run if the electrical power supply is cut off (i.e. if it is connected to off-peak
power). However, the system will automatically start operation once the electricity becomes
available.

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System Operation If Connected To Off Peak Electricity
• There are no special settings for the off-peak connection. The system will run once the power
becomes available and the temperature in the tank drops below the set point of the tank thermistor.
If connecting the unit to off-peak, ensure that the off peak tariff provides a minimum of 2 hours
continuous power, as it can take at least 2 hours to fill the tank unit with hot water. If the ambient
◦
temperature is lower than 10 C, this can be longer.
• If the unit is connected to off peak and consumption has been higher than usual, hot water might
not be available until the next power supply cycle.
• Daily frequency and amount of hot water consumption may also affect the duration of the heating
cycle operation.
Select the electrical supply mode that best suits the customer’s hot water consumption. The type
of off peak connection may need to be changed if hot water supply is not maintained as required.

Figure 5: Outline of electrical system connections

Caution: Use Copper Wiring

How to connect power line

Please note:
Electrical installation should only be done by a licenced electrician.
• Connect the power supply line to the terminal block.

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Water Supply Quality
Chloride and pH
In high chloride water supply areas, the water can corrode some parts and cause them to fail. Where the
chloride level exceeds 200mg/litre, warranty does not apply to the heat pump unit and tank unit. pH is a
measure of whether the water is alkaline or acid. In an acidic water supply, the water can attack the parts
and cause them to fail.
No warranty applies to the heat pump unit and tank unit where the pH is less than 6.0. The water supply
from a rainwater tank unit in a metropolitan area is likely to be corrosive due to the dissolution of
atmospheric contaminants.
Water with a pH of less than 6.0 may be treated to raise the pH. It is recommended that an analysis of
the water from a rainwater tank be conducted before connecting this type of water supply to the system.
Figure 6:

Change of Water Supply

Changing or altering from one water supply to another can have detrimental effects on the operation
and/or the life expectancy of the water tank unit cylinder, PTR valve, water heating circulation and the
heat exchanger in the system. Where there is a changeover from one supply to another, for example, a
rainwater tank supply, desalinated water supply, public reticulated water supply or water brought in from
another supply, then water chemistry information should be sought from the supplier, or the water
should be tested to ensure it meets the warranty requirements in this installation manual.

Circulating Water Pump Flow

Changing or alternating from one supply to another can have a detrimental effect on flow rate in loop
between heat pump and tank: 390L/h; actual measurement: 6.5L/min (6.5L x 60min = 390L/hour).

Periodic Inspection: Contact Eco Alliance Pty Ltd for Servicing Quotes
• It is recommended that a periodic inspection of the operating controls, heating elements and wiring
should be made by service personnel qualified in electric appliance repair. Most electrical
appliances, even when new, make some sound when in operation. If the hissing or singing sound
level increases excessively, please contact your dealer.
• Additionally, it is also recommended that the evaporator and refrigeration circuit are checked every
two years for dust and residues. In dusty environments it may be necessary to have the appliance
checked and cleaned on a more regular basis.
• Relief valve leading gear should be operated AT LEAST ONCE EVERY SIX MONTHS. If water
does not discharge freely when the lever is operated, the valve should be checked by an
authorised agent.

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Technical Data
Heat Pump Unit Dimension

Specifications:

Refrigerant Type R410a

Mass Volume 900g

Running Ambient Air Temp -7◦C/+40◦C

Setting Outlet Water Temp 35~60◦C (1◦C step) *1

Product Weight 30kg

Thermal Capacity 3.6kw *2

Average Input Power 0.85kw *2

COP 4.23 *2

Max Power Input 1.25kw

Circuit Breaker Size 5.43

Design Pressure (High/Low) 4.4/0.6 MPa

Protection Raining Class IPX4

Rated Pressure 500kPa

PTR Valve: 850kPa

► 1: Factory default settings 55◦C.

◦ ◦
2: Test condition: Outlet water setting 55 C, inlet water 14 C.

Ambient Temperature Dry Bulb 19◦C / Wet Bulb 15◦C.

► A pressure reducing valve is fitted in the installation.
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Hot Water Storage Tank Unit
Refer drawing provided with tank:

Water Tank Size

Model No: ECO-155LE ECO-260LE

A (Height) 1700 1760

B (Hot Water) 1455 1430

C (Cold Water Inlet) 255 230

D (Diameter) Ø470 Ø560

E (Heat Pump Flow) 255 230

F (Heat Pump Return) 555 530

G (Sensor Port) 800 800

H (PTR Valve) 1455 1430

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15
Wiring Diagram

•
1) Transformer 10) Electronic expansion valve

2) Display 11) Water pump

3) Water tank temperature sensor 12) Motor capacitance

4) Exhaust temperature sensor 13) Electric machinery

5) Ambient temperature sensor 14) Four-way reversing valve

6) Gas recovery temperature sensor 15) Compressor

7) Coiler temperature sensor 16) Compressor start-up capacitor

8) High-pressure switch 17) Compressor terminal station

9) Low-pressure switch

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Warranty Policy
Warranty Conditions
1. The Eco Alliance Pty Ltd DynaHeat™ heat pump water heater system must be installed in accordance with the installation
instructions supplied with the DynaHeat™ heat pump water heater system and in accordance with all relevant
statutory/local requirements of the state/province/municipality in which the water heater is installed.
2. Where a failed component or DynaHeat™ heat pump water heater system is replaced under warranty, the balance of the
original warranty period will remain effective. The replaced part or DynaHeat™ heat pump water heater system does not
carry a new warranty.
3. Where the DynaHeat™ heat pump water heater system is installed in a position that does not allow safe, ready access, the
cost of accessing the site safely, including the cost of additional materials handling and/or safety equipment, shall be the
owner's responsibility.
4. The warranty only applies to the DynaHeat™ heat pump water heater system and original or genuine (company)
component replacement parts and therefore does not cover any plumbing or electrical parts supplied by the installer and
not an integral part of the DynaHeat™ heat pump water heater system. Such parts would include pressure regulating valve,
isolation valves, check valves, electrical switches, pumps or fuses.
5. The Heat pump Water Heater System must be sized to supply the hot water demand in accordance with the guidelines in
the Eco Alliance Pty Ltd DynaHeat™ heat pump water heater system literature.
6. This warranty is for parts only. Any and all labour costs associated with diagnosis, removal of the faulty part and
installation of replacement parts will be solely the owner's responsibility.

Warranty Exclusions
1. Repair and replacement work will be carried out as set out in the Eco Alliance Pty Ltd DynaHeat™ heat pump water heater
system warranty. However the following exclusions may void the warranty and may incur additional service charges and/or
cost of parts:
2. Accidental damage to DynaHeat™ heat pump water heater system or any component, including: Acts of God, failure due to
misuse, incorrect installation, attempts to repair the water heater other than by a Eco Alliance Pty Ltd accredited service
agent or the Eco Alliance Pty Ltd service department.
3. Where it is found there is nothing wrong with the DynaHeat™ heat pump water heater system; where the complaint is
related to excessive discharge from the temperature and/or the pressure relief valve due to high water pressure; where
there is no flow of hot water due to faulty plumbing; where water leaked are related to plumbing and not the DynaHeat™
heat pump water heater system or its components; where there is a failure of electricity or water supplies; where the
supply of electricity or water does not comply with relevant codes or acts.
4. Where the DynaHeat™ heat pump water heater system or its component has failed directly or indirectly as a result of
excessive water pressure.
5. Overflow vent drain has not been installed or blocked or corroded.
6. Where the DynaHeat™ heat pump water heater system has rusted as a result of a corrosive atmosphere.
7. Where the unit fails to operate or fails as a result of ice formation in the piping to or from the DynaHeat™ heat pump water
heater system.
8. Where the DynaHeat™ heat pump water heater system is located in a position that does not comply with the DynaHeat™
heat pump water heater system installation instructions or relevant statutory requirements, causing the need for major
dismantling or removal of cupboards, doors or walls or use of special equipment to bring the DynaHeat™ heat pump water
heater system to floor or ground level or to a serviceable position.
9. Repair and/or replacement of the DynaHeat™ heat pump water heater system due to scale formation above 200ppm
(water hardness) in the waterways or the effects of either corrosive water or water with a high chloride or low pH level
when the water heater has been connected to a scaling or corrosive water supply or a water supply with a high chloride or
low pH level as outlined in the Owner's Guide and Installation Manual.
10. Warranty service is provided to the original owner of the equipment only. Subject to any statutory provisions to the
contrary, this warranty excludes any and all claims for damage to furniture, carpets, walls, foundations or any other
consequential loss either directly or indirectly due to leakage from the DynaHeat™ heat pump water heater system, or due
to leakage from fittings and/or pipe work of metal, plastic or other materials caused by water temperature, poor
workmanship or other modes of failure.

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Warranty Period
Subject to the Warranty Conditions and Exclusions stated above, your Eco Alliance Pty Ltd DynaHeat™ heat pump water heater
system is warranted in a residential application as follows:

Heat pump unit − Eco Alliance warrants all parts labour on the Eco Alliance water heater system for a period of 12 months from
date of installation. Extended warranty can be purchased. To purchase, please contact your sales rep, or contact Eco Alliance
Pty Ltd directly.

Labour costs are paid directly to the servicing contractor per the payment cost schedule published by Eco Alliance Pty Ltd and
revised from time to time as per Eco Alliance Pty Ltd requirements.

Tank unit − Eco Alliance Pty Ltd warrants that the tank will be free from defects for 12months with 100% replacement
guarantee. Extended warranty can be purchased. To purchase, please contact your sales rep, or contact Eco Alliance Pty Ltd
directly.

In a commercial or industrial application, the warranty period on both DynaHeat™ heat pump water heater system
models are reduced to 12 months, parts only warranty.

ECO Alliance Pty Ltd Contact Details

6 Braeside Drive, Braeside Vic 3195

t +61 3 9512 0891

e info@ecoalliance.com.au

w www.ecoalliance.com.au

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