Welcome to your new home

Welcome to your new home

Moores Direct provides the full range of Moores products, including
additional kitchen units, kitchen islands and worktops, replacement
kitchen drawers and doors delivered directly to your home.

Dear homeowner Contents

Welcome to your new home! We’d like to take a moment
to tell you about your new Moores kitchen, and what it
has to offer
Welcome to your new home 2

Your kitchen is handmade to order, as well as being built to last utilising the best Moores Direct 3
materials. Moores has over 70 years of experience building kitchen furniture, selling to a
wide range of customers. Your kitchen furnishings are sturdily constructed, with close Care of your new kitchen 4
attention paid to the latest styles. This means your kitchen will look great and stand up
to scrutiny for years to come. Minor adjustments 6
Kitchen Units Bathroom Units Accessories
Homeowner Warranty 7
Of course, you don’t have to count on our own assurances. Moores’ furniture is the
proud recipient of the FIRA Gold Award, the recognised mark of quality for products in About Moores 8
the kitchen and furniture industry. Whatever form your kitchen takes, you can be sure it’s
been built with the highest attention to detail.

We have created this leaflet to help you get the best from your Moores kitchen. It’ll show
you how to make minor adjustments to drawers and kitchen cabinets. It’ll also show
you how to take care of individual components like doors, hinges and worktops. With a
little care and attention, your kitchen needs to grow with you and if you do find yourself
requiring additional storage, some handy accessories or just simply want to refresh the
overall look, our Moores Direct team are here to help.

Moving house brings its fair share of stresses. A Moores kitchen isn’t one of them. Worktops Sinks & Taps Handles
Whatever happens going forward, you can be sure your Moores kitchen will provide
quality and reliability well into the future.

The Moores Team

www.mooresdirect.com 01937 862169 mooresdirect@moores.co.uk

2 Welcome to your new home Moores Direct 3

 General Tips for a
Long Lasting Kitchen

• Always attempt to avoid positioning

appliances generating high levels of
heat or steam under wall
units or over worktop joints.
• Avoid opening dishwashers before
the cycle has finished and the
appliance has cooled. The build up of
steam that may occur if this practice
is not adhered to may damage

Care of your new kitchen

worktops and surrounding units.
• Avoid having oven doors open
unnecessarily. The heat generated
may damage surrounding unit
frontages and work surfaces.
Your Moores Kitchen - It’s never been easier to keep a kitchen looking fantastic. • Always use the extractor when
On this page, we’ll demonstrate how to clean your furnishings and keep them operating the oven or hob. This
dissipates the high level of heat
in the best possible condition. generated. Failure to adhere to this
may damage units and worktops.
• Extractor fan filters should be
Doors & Drawer Fronts Drawer Boxes Worktops Irreparable damage can be caused to a
changed regularly in accordance
worktop if a sealed joint is subjected to
(Melamine and Foil Wrapped) To remove drawer boxes Most everyday stains may be removed by excessive heat or moisture. Do not place with the manufacturers instructions
wiping with a cloth slightly dampened with electric kettles, toasters or other steam/ to maintain effective performance.
These should be wiped clean with a cloth Pull the drawer box out to full extension
water and a mild detergent. Persistent heat generating appliances over the joints
dampened with water containing a mild and tip the front upwards this will allow
stains can be removed with a mild abrasive in your worktop. Always wipe away
detergent. Avoid over wetting. the smooth and easy removal of your
cleaner, but harsh scouring powders
drawer box.
should be avoided.
spillages immediately, especially over General Do’s & Don’ts
Do not use any abrasive cleaning agents, worktop joints. Do not allow water to stand
acids, bleaches, petrol or solvents. To clean drawer boxes on the worktop or accumulate under the
Stains on textured worktops are best
Similarly do not use scouring pads, wire front edge of the worktop. Do Wipe away any spillages
Remove drawers from units and brush to removed using a household spray type
wool or any similar cleaning aids. immediately from worktops or
remove loose dirt, etc. Wipe clean with cleaner and a nylon bristled hand brush
silicone furniture polish or a cloth moved in a circular fashion. Afterwards
Stainless Steel Sinks within units.
Wood Doors & Drawer Fronts dampened with mild detergent. Avoid wipe clean with a slightly damp cloth. Your sink should be washed with warm Do Thoroughly clean all units regularly.
Wood and veneer of the highest quality harsh, abrasive cleaning materials, soapy water, wiped dry and then buffed with Don’t Chop food, etc., directly on the
Certain chemicals and strong dyes can
have been used in the manufacture of solvents and particularly avoid saturating a soft cloth to restore the polished surface. worktop surface - use a
cause damage and discolouration.
these doors and drawer fronts. The the drawer bottom with water. chopping board.
Spillage of such things as beetroot juice, Undiluted disinfectant and bleaches spilled on
lacquered finish gives a tough hard Don’t Place hot pans, cigarettes, etc.
concentrated fruit juice, dye, shoe polish,
wearing surface but, nevertheless, any Interiors of Units chemicals, etc. should be mopped or
your sink will leave a permanent stain if not
removed immediately. Wash off immediately on the worktop surface or
spillages should be wiped away sinks. Use protective mats,
Brush out any loose dust etc. and clean wiped off and thorough cleaning and clean area with plenty of water containing
immediately, following which a wipe over ashtrays.
interior surfaces by means of a silicone commenced immediately. a mild detergent. Do not use any harsh
with a slightly damp cloth will restore the
furniture polish or cloth dampened with abrasives or scouring powders. Don’t Leave unit doors, oven doors,
former finish. When thoroughly dry, a soft Worktops may be permanently marked by
water containing a mild detergent. Polish etc. open longer than
cloth and a final polish with a good excessive heat. Hot pans and other such Avoid the use of harsh or wire wool
surfaces with a soft dry duster. As with necessary. They could cause
household furniture polish will preserve and items should therefore not be placed cleaning products. These may cause
drawer boxes, avoid any harsh or abrasive injury to
enhance the natural beauty of directly on the surface of the worktops. scratches to the surface or permanent
cleaning materials and excessive water or yourself or others.
the wood. discolouration.
any other liquid. Don’t Overload shelves with double
Slight scratches and abrasions should be stacked sugar, cans, etc.
treated with a suitable proprietary wood- Painted Rails
repair product.
These may be wiped clean with a cloth In keeping with our policy of continuous
dampened with water containing a mild
Hinges & Drawer Runners detergent. Do not use an abrasive cleaner,
development, we reserve the right to
amend the specification referred to in
These should be inspected periodically petroleum based cleaners or solvent these instructions without prior notice.
and any dirt, fluff or grime removed by based products.
In the event of a product specification
means of a vacuum cleaner nozzle and
discontinuation, we reserve the right to
flexible hose or soft, dry brush or duster.
offer a suitable alternative to an
Lubrication should not normally be
equivalent specification.
necessary. However, household spray
polish can be used as a lubricant
if required.

4 Care of your new kitchen Care of your new kitchen 5

Minor adjustments Homeowner Warranty
As you use your Moores kitchen, you may need to make small adjustments to Our Guarantee How to Claim
your kitchen furnishings. Here, we’ll show you how to make these adjustments We hereby guarantee to repair or replace, Should you have cause to report a defect in the first two years,
please contact your builder who will liaise with us on your
and ensure they keep operating smoothly. at our option, any cabinet which fails as a behalf. After the first two years, please contact our Customer
result of manufacturing or material defects Service Department via the method below stating the nature of
the fault, builder of your property, plot number, site name and
Adjusting the drawer fronts Adjusting the door within 2 years. In keeping with our policy of legal completion date. These details will enable us to address
A Philips screwdriver will be required. A Philips screwdriver will be required. continuous development, we reserve the your issues more effectively.
Metabox soft close drawer box Tandem drawer box right to amend the specification referred to Email: customercare@moores.co.uk
in these instructions without prior notice In Post: Customer Services Department, Moores Furniture
Group, Thorp Arch Estate, Wetherby LS23 7DD).
the event of a discontinuation, we reserve
2 3 the right to offer a suitable alternative to an Phone: 01937 862 331

1 equivalent specification.
2 1 3 2

1 Conditions of the Warranty Exclusions

1. It is limited to standard components of Moores kitchen furniture, i.e. 1. Sink, taps and other accessories not manufactured by Moores are
3 carcase, doors and drawer fronts and drawer boxes only. not covered.
2. The furniture should be subject to normal domestic use only. 2. Appliances – these are covered by the manufacturer’s guarantee –
3. All goods should be inspected when the home is taken over and any please contact the manufacturer direct.
damage found reported immediately. 3. Components rendered defective as a result of improper or negligent use.
4. Adequate care and maintenance has been carried out as described in 4. Any deterioration resulting from unreasonable wear and tear.
the care of units section in this brochure. 5. Any maintenance requirement, i.e. adjustment of hinges etc.

1 1 1
5. The Warranty is non-transferable between homeowners. 6. Any replacement components, the supply of which is outside our control
6. The Warranty is limited to kitchens installed in privately owned and are unavailable to Moores kitchens at the time.
properties which are not rented, tenanted, leased or otherwise sublet, 7. Any maintenance requirements, i.e. adjustment of hinges or the fitting of
owned by any Local Authority, Registered Social Landlord, Housing any replacement components provided by Moores kitchens.
Vertical Adjustment Vertical Adjustment Depth Adjustment Association, ALMO or other organisation engaged in managing,
Turn the screw to move the Turn the screw to move the Turn the screw to adjust the door closer servicing or maintaining social housing or rented/tenanted properties. In 8. Colour Variation:
drawer front up or down. drawer front up or down. or further away from the unit. this instance Moores Standard Terms and Conditions of Sale apply • Moores is not able to guarantee totally matching colours, this is
(copy available upon request) because of the many different materials used in the construction of

2 2 2
7. The property must not have been built as part of any scheme or project kitchen furniture.
under a Section 106 agreement and subsequently sold by the developer • Some shade and grain variation is a natural feature of all real timber
or builder to any organisation or individual which has been described in due to the inherent natural composition of the material. Even timber
clause 6 of the Conditions of the Guarantee. In this situation Moores taken from the same tree will often show variations when stain and
Depth Adjustment Drawer Release Horizontal Adjustment Standard Terms and Conditions of Sale apply (see copy available lacquer are applied. This is outside Moores’ control.
To adjust the drawer front closer or further To remove the drawer front, twist the Turn the screw to move the door left or right. upon request).
• Since kitchen furniture is made up of a combination of different
away from the unit turn the screw. screws on both sides of the drawer box. 8. Laminate worktops are covered for 2 years only materials, some natural and some man-made, there are inevitable
shade variations. Moores will do all they can to minimise these within

3 3 3
normal commercial parameters.
• It should be noted that sunlight can cause differential toning of exposed
components, most variations will mellow with age.
• Artificial lighting can give a different appearance to components
Horizontal Adjustment Horizontal Adjustment Vertical Adjustment
depending upon the angle, intensity and shadow.
(on the back of the drawer front) Turn the screw on both sides of the drawer Loosen both screws on both hinges to
Loosen the screws on both sides of the drawer box to move the drawer front left or right. move the door up or down, when in This Warranty does not affect your statutory rights.
box to move the drawer front left or right. position re-tighten all four screws.

6 Minor adjustments Homeowner Warranty 7

 OHS 620175

About Moores

Moores was founded in 1947, and it has moved • Over 70 years experience in manufacturing high
specification, quality furniture
from strength to strength as a manufacturer of
kitchen, bedroom and bathroom furniture. • We offer unrivalled, affordable quality
Everything we make is of the highest quality; we supply furniture for
• Experienced, dedicated, national installation teams
both public and private housing, while working to ensure it’s of the
same great quality wherever it’s installed. We’re also committed to • Leading design solutions and quote turnaround service
building better communities wherever we operate, raising money for
charity and pledging ongoing support to worthy causes. • We have robust sustainability credentials and processes

Moores Group Thorp Arch Estate, Wetherby, West Yorkshire LS23 7DD.
www.moores.co.uk