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Zivan PCCANconsole D01812

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ZIVAN PcCanConsole English

Zivan PcCanConsole
User Guide
ZIVAN PcCanConsole English

Index of contents

Introduction .............................................................................................................................................. 3
Installation ................................................................................................................................................ 3
Main Menu ............................................................................................................................................... 4
File Menu ................................................................................................................................................. 4
Configuration Menu .................................................................................................................................. 5
Connection Menu ..................................................................................................................................... 5
Function Menu ......................................................................................................................................... 5
Entering the Password ............................................................................................................................. 6
Changing the Password ........................................................................................................................... 6
Command Area. ....................................................................................................................................... 6
Info Area .................................................................................................................................................. 6
Can Bus Area ........................................................................................................................................... 7
Start/Stop Buttons .................................................................................................................................... 7
Parameter Window ................................................................................................................................... 7
ZIVAN Parameter Description .................................................................................................................. 9
Tester Window ....................................................................................................................................... 16
Alarm Logbook ....................................................................................................................................... 19
Charge History Window .......................................................................................................................... 26
Datalogger Window ................................................................................................................................ 27
CanBus Monitor ..................................................................................................................................... 28

D01812-03 2
ZIVAN PcCanConsole English
INTRODUCTION
This manual is meant to be a reference guide for Zivan CanConsole 0.43.
Zivan PC CanConsole uses standard ZIVAN communication protocol to connect with the most part of ZIVAN products and displays charger’s
information. To connect to the Zivan products, it is necessary to use an external CAN interface (USB-toCAN, Ethernet-to-CAN etc.).
Besides, ZIVAN PC CanConsole offers another function: the possibility to save parameter configurations to a file and restore them into the
charger memory.

ZIVAN PC CanConsole has been tested with WindowsXP\7\8.


Before running ZIVAN PC CanConsole, user must install it launching "setup.exe".

INSTALLATION
Zivan CanConsole have to be installed following the below steps.

CAN-BUS to PC interface installation


First of all it is needed to install the CAN-BUS to PC interface. Zivan CanConsole accepts:
▪ All IXXAT boards
▪ IFAK USB to CAN interface
▪ Peak USB to CAN interface

IXXAT driver installation


Zivan CanConsole works only with 2.xx DLL. In order to allow they to work properly under all S.O and all PC architecture it is need to install
both the VCI 3.xx and the VCI 2.xx drivers. Please refer to IXXAT http://www.ixxat.com website for downloading them and for installation
guides.
Pay attention: as you can see from the ixxat website the correct installing procedure is:
▪ Install IXXAT 3.xx VCI driver without connecting any USB to CAN interface.and reboot the PC.
▪ Install IXXAT 2.xx VCI driver without connecting any USB to CAN interface and reboot the PC.
▪ As soon as you connect an IXXAT boars it will be automatically recognized and configured by Windows.

IFAK driver installation


User can download IFAK drivers from IFAK website http://www.ifak-system.com, in the support/download section. Download the latest isCAN
multidriver for 32/64BIT O.S. Then the correct installation procedure is:
▪ Install IFAK drivers without connecting any USB to CAN interface and reboot the PC.
▪ Connect IFAK device to the PC and let the PC recognize it.
▪ Now it’s necessary to configure the device: launch the isCANconfigurator under Start-Programs-IFAK system–isCAN
multidriver.
▪ Click on add device and then search the device.
▪ If the device is not present, check if the device is really connected to the PC and if the Windows system manager has found it.
▪ If device is present click on OK button.

PEAK driver installation


Peak drivers are available from PEAK website http://www.peak-system.com, in the support/download section. Install them as follow:
▪ Install PEAK drivers without connecting any USB to CAN interface and then reboot the PC.
▪ Connect IFAK device and let the S.O. to automatically recognizes it.

Note: during the CanConsole installing, a specific PEAK DLL named “PCAN_USB.DLL” is copied into the software installation folder. Under
particular cases It could be possible that the CanConsole software will not work properly. In this case contact Zivan at info@zivan.it to obtain
a specific PEAK DLL for your system, specifying the following information:
▪ O.S. (32BIT, 64BIT).
▪ PEAK Driver release (3.xx or different).

CanConsole installation
Install Zivan CanConsole by launching the setup file and following the guided instruction.

D01812-03 3
English ZIVAN PcCanConsole

MAIN MENU
The main window is composed of five menus:

▪ File
▪ Configuration
▪ Connection
▪ Function
▪ Help

Also, main window can be divided into functional groups (Info Area, Command Area, Can Bus Area). The functionalities of these menus and
groups will be described in the following pages.

Command Area

Info Area

Can Bus Area

FILE MENU
File menu allows the user to perform the following operations on files:

❖ Open: opens a saved parameters configuration file and displays its data. This function is also present in Parameter window.
❖ Save: saves parameter's data received from the charger into a .csv (*) file. This function is also present in Parameter window
and Charge History window. Moreover, the program will add to the file a comment that the user will be prompted to enter after
choosing the file destination.
❖ Print: prints parameters names and values displayed by ZIVAN PC CanConsole on the selected printer.
❖ Exit: quits the program.

(*) Configuration file has a “.csv” extension and can be opened also with Microsoft Excel. Please do not modify this file (or at least, save a
copy) because CanConsole has been designed to recognize this files as corrupted.

4 D01812-03
ZIVAN PcCanConsole English

CONFIGURATION MENU
Configuration menu allows the user to change the setting of the CAN-BUS interface, enter and modifying the password (*) and select the
current language, by using the following items:

❖ Can Device: opens a window to select the serial connection to the charger. User can choose among four different USB-to-CAN
class of interfaces: IXXAT, IFAK, PEAK and SYSTEC. For each one of these, user can choose the baud rate and the protocol
of the connection, so check your charger specifications. The standard baud rate value is 125 kbps. for the baud rate and Zivan
standard protocol.

The choice of Device Protocol depends on the firmware of the charger. For CB firmware version 1.01 or higher, use CANOpen
protocol. In other case, use Standard protocol. The Force Remote Protocol checkbox is for Zivan internal usage and should not
be used.
❖ Max Speed: obsolete command.
❖ Enter / Change Password (*): only authorized users can enter/change a Password in order to allow the CanConsole to be fully
operative. Password must be composed of alphanumerical characters and has 16 characters of maximum length.
❖ Language: user can choose the following languages: English, French, German and Italian. Any modifications in the language
will take place only by restarting ZIVAN PC CanConsole.

CONNECTION MENU
Connection menu is made of the following commands:

❖ Set Node: allows user to choose different nodes from the net.
❖ Start: starts connection. Acts the same way as the Start button.
❖ Stop: stops connection. Acts the same way as the Stop button.

When connection is on, start function in the connection bar is temporarily disabled.

FUNCTION MENU
Function menu is made of the following commands:

❖ Parameter: in this window user can receive and transmit data from charger or read and store from a file. Six parameters tabs
are displayed: Parameter Change, Set Options, Set Model, Adjustments, Special Adjust, Hardware Settings. Every tab displays
a different type of parameters (this menu is not available in ZIVAN PC CanConsole “Read version”).
❖ Tester: handles tester signals. It's possible to display 8 variables a time.
❖ Alarm Logbook: displays information about the alarms occurred during the charge.
❖ Program Vacc / Motor Data: obsolete commands.
❖ Monitor Canbus: opens the built-in CanBus monitor.
❖ RAM function (*): allows user to read or write RAM memory.
❖ EEPROM function (*): allows user to read or write EEPROM memory.

(*) Password protected

D01812-03 5
English ZIVAN PcCanConsole
ENTERING THE PASSWORD
In order to make the console fully operative, only authorized users can digit password inside the edit window. Password maximum length is
16 characters.
Click Ok button to confirm password.
Cancel button exits the window without evaluating the password.
To be Authorized user please contact Zivan

If password is not entered the following functions are disabled:

▪ Change password
▪ RAM function
▪ EEPROM function
▪ Editing parameters
▪ Storing the parameters

CHANGING THE PASSWORD


To change password, user must enter the new password in the first edit window and then confirm it in the second edit window.
Password must contain only alphanumerical characters (and a maximum of 16 characters).
Ok button saves the new password.
Cancel button ignores changes.

COMMAND AREA.
This area is made of a series of buttons through the which you can access the main functions of the program, as shown in the image below:

① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫

1) Open parameters
2) Save parameters
3) CAN Device
4) Password
5) Set Node
6) Parameters menu
7) Tester menu
8) Alarm logbook
9) Help
10) Charge history
11) Charge Datalogger
12) Start/Stop Charger

Each command will be discussed in detail in the following pages, as well as the command bar menus.

INFO AREA
Info area shows information about the connected charger and connection status:

▪ Name and software version


▪ Can Node number of the charger
▪ Nominal battery voltage
▪ Maximum current
▪ Hours of work counter
▪ Current alarm (if present)

6 D01812-03
ZIVAN PcCanConsole English
CAN BUS AREA
This area is shown only if using an IXXAT USB-to-CAN interface and shows a series of information about the status of the Can Bus. In
particular, this area is provided with:

▪ A Bus Load gauge, indicating an approximate value usage of the communication channel.
▪ A “Show Error Frames” tick box. This option can be enabled or disabled only as long as ZIVAN PC CanConsole is not
connected to the charger.
▪ Total frames: shows the total number of error frames, if Show Error Frames is enabled.
▪ Frames/s: shows the number of error frames per second, if Show Error Frames is enabled.

Also, this area features four LEDs, each one with its own functionality. If the communication to the charger has been successfully
established, these LEDs should be normally green. A red light will be used instead to highlight the following warnings:

▪ Bo: Bus off indication


ZIVAN PC CanConsole has been disconnected. Apart from a defective connection (check cables), this may also happen when
the error number is no longer acceptable. If this is the case, it may be the symptom of a wrong baud rate or a defective
hardware.
▪ WI: Error warning level
Warning status caused by too many errors.
▪ Ov: Data overrun
This error happens when ZIVAN PC CanConsole loses one or more messages.
▪ Tp: Transmit pending
This may happen ZIVAN PC CanConsole fails to send messages to the bus. In case you are experiencing this problem,
chances are that the bus is very loaded or a node is missing its acknowledgements. Check cable connection.

START/STOP BUTTONS

Click Start button to start communication with ZIVAN charger (you need to
configure the Can Bus communication first – see Configuration Menu).
Click Stop button to stop communication with ZIVAN charger.
When the Start button is pressed, ZnCanConsole will start scanning the Can
Bus and show the list of all the Zivan chargers connected, each with its own
Node Number. Once the scanning procedure has ended, the desired node can
be selected. Alternatively, it is also possible to manually insert the node
number to connect to and force the connection by clicking the OK button.
Please note that sometimes ZnCanConsole will show no result, even if a
charger is correctly connected to the bus. This is because the identification
message is send periodically with a period of several seconds. In this case,
you can retry to click Start or you can also manually insert the node number
you would like to connect to and click OK.

PARAMETER WINDOW

Parameter window acts as control panel which displays the charger’s parameter data, divided into tabs.
There can be up to 6 tabs (depending on the model): Parameter Change, Set Options, Set Model, Adjustment, Special Adjust and Hardware
Settings. Each page contains:
- a grid, with parameter names and their values
- an Acquire button to acquire special teaching parameters (which is the blue triangle shape button – used by Zivan)
- a Receive button and an ActRec button to acquire all parameters. User normally has to use the Receive button. The ActRec
button is compatible only with CB 1.03 firmware or higher, and is mainly for Zivan internal usage. For a detailed description of
the differences between these commands please refer to D01847 (Curve CB multilogic revision index)
- a Store Button to save parameters into a *.csv file (password only)
- a Close button to close the window without deleting the received parameters
-
A menu is present to perform all operations on data; menu items are:
❖ File, with the following sub-items:
- Open: user can display the contents of a .csv file, without affecting the charger’s RAM memory. Data are only displayed on the
screen. Every subsequent modification will affect the charger’s RAM memory. This item is enabled only if connection is on.
- Save: user can select a file where parameter data, actually present on the laptop display, will be stored. This item is enabled
only if connection is on and parameter data were formerly acquired (with Receive or Open).
- Save as: actually not enabled.
- Print: prints displayed parameters names and values on the selected printer.

D01812-03 7
English ZIVAN PcCanConsole

❖ Memory, with the following sub-items:


- Receive: charger's data are sent to the ZIVAN PC CanConsole and displayed. All data in ZIVAN PC CanConsole memory are
overwritten. This item is enabled only if connection is on. User can perform the same operations using the button in the page.
- Store (password only): new parameter values are stored into charger EEPROM. This item is enabled only after a data
acquisition (from charger or from file) and if connection is on. User can perform the same operations using the button in the
page.
- Restore: if acquired data are changed without storing into charger EEPROM, with this item it’s possible to restore the old
values.

NOTE: When trying to open a file of a different charger (so with different parameters), parameter window shows a warning message. If user
wants to continue, ZIVAN PC CanConsole will display only those parameters that are present both in the charger and the file.

8 D01812-03
ZIVAN PcCanConsole English
EDITING PARAMETERS (AVAILABLE ONLY WHEN PASSWORD IS ENTERED)
After acquisition (click on the receive button), ZIVAN PC CanConsole displays parameter names and values in the grid.
User must select parameter's name by clicking on the name’s or value’s cell in the grid.

User can change values by pushing the plus/minus buttons or directly writing in the edit window. Some parameters do not have the plus and
minus buttons but have an option box (usually made of ON, OFF, PRESENT, ABSENT, etc. options).
Please note that these parameters cannot be modified by the customer unless the correct password is provided.
When user changes parameter values in Parameters Window, these modifications will not take place until the user presses the Store button.
When this happens, these new values will be stored in charger’s memory.

SAVING AND STORING PARAMETERS CONFIGURATION (NOT AVAILABLE IN ZIVAN PC CANCONSOLE “READ
VERSION”)

Use Save command or button to save the actual configuration of your parameters on a file (.csv extension).
All data stored in .csv files can be written in charger’s memory. To do this, first open a .csv file with the Open command or button and then
click on the TxFile button.

When trying to open a file of a different charger (so with different parameters), parameter window shows a warning message. If user wants to
continue, ZIVAN PC CanConsole will display only those parameters that are present both in the charger and the file.
When storing the parameters by pressing the TxFile button, some of the parameters may be highlighted in red. This is because these are
protected parameters that cannot be modified.

ZIVAN PARAMETER DESCRIPTION (ONLY FOR STANDARD ZIVAN CHARGER FIRMWARE)


This is the table of the main parameters of ZIVAN chargers, grouped by category and followed by the relative explanation. Since there are
many product lines and firmware version combinations, each one with its own set of parameters and alarms, the effective availability of these
parameters and alarms will be specified. To do this, the following specification will be applied:

Standard firmware for NG1/3/5/7/9: CB


Standard firmware for sealed products: Q9

PWM firmware for reduced logic: QE


PWM firmware for sealed products: QE6
PWM firmware for standard logic: QE9

Special Li-Ion firmware: QL

Standard Logic Board (ZR147) Reduced Logic Board (ZR167)

D01812-03 9
English ZIVAN PcCanConsole
PARAMETER CHANGE:

▪ BATTERY TYPE (for Q9) – TYPE OF BATTERY ( for QE, QL, CB):
Parameter that determines the type of battery connected to the charger. LEVEL=0 (LEVEL=1 for SG6, QE6, CB, CB9) means
Lead-Acid; LEVEL=1 (LEVEL=2 for SG6, QE6, CB, CB9) means Gel battery; LEVEL=3 means special IUo Ion-Li battery (SG6,
QE6). In CB products with firmware version 0.26 or higher, please be aware that changing this parameter strongly affects the
charging profile of the battery, and a wrong setting may result in battery damage. For further information, refer to the following
parameter CURVE TYPE. Any changes to this parameter will take place only after the reboot of the charger.

▪ SET VOLTAGE (all products except QE6):


Protected parameter that determines the nominal voltage of the charger (not used by customer).
NOTE: For CB firmware rev. 1.01 and higher, this parameter is located in HARDWARE SETTING menù.

▪ SET CURRENT (all products except QE6):


Protected parameter that determines the nominal current of the charger (not used by customer).
NOTE: For CB firmware rev. 1.01 and higher, this parameter is located in HARDWARE SETTING menù.

▪ CAPACITY [Ah] (CB):


Parameter that determines the battery capacity to recharge (expressed in amperehour). The selectable values depens on
charger ratings.

▪ CHARGE TIME [h] (CB,):


Parameter that determines the maximum charging time (expressed in hours) over the which the charge gets terminated by a
TIMEOUT alarm.
NOTE: the selectable values depend on the CAPACITY parameter. When modifying CAPACITY, remember to perform a
Receive command in order to update the selectable values.

▪ CURVE TYPE (CB, Q9, QE6, QL):


Parameter that determines the type of curve of the charger. In standard configuration (MODE button) LEVEL = 1 means IUIa;
LEVEL = 2 means IU1U2oB (except in QL products, where it means IUo); LEVEL = 3 means IUo; LEVEL = 4 means user
programmable curve; LEVEL = 5 means desulphation (this selection is availabe only through MODE button). Any changes to
this parameter will take place only after the reboot of the charger.
A special note must be taken into account for CB products with the firmware version 1.01 or higher. In this case there are a total
of 5 curves, where curve 1,2,3 have the same meaning as in the previous releases of the firmware, and curve 5 acts as the
desulphatation curve. CU1, CU2 and CU5 have a fixed (not editable) set of parameters internally stored in the charger that
depend on the battery type, the capacity and the charging time set by the user with the MODE button or the ZIVAN PC
CanConsole, as shown in Table 2. These curves act regardless of the settings of the special adjustment menu, which instead
affects only the curve CU3 and CU4. From this point of view, this curve is the only one that can be completely adjusted by the
user. For this reason, when setting curve LEVEL to 4 with the MODE button, you will not be asked to enter the capacity and
charging time, and the battery type setting has no effect. Table 1 summarizes the programming process of the charger with the
MODE button. As a default, this curve uses the same settings as the curve LEVEL = 1, BATTERY TYPE = 1.

10 D01812-03
ZIVAN PcCanConsole English

Parameter CURVE 1 CURVE 2 CURVE 3 CURVE 5


Batt.Type 1 Batt.Type 2 Batt.Type 1 Batt.Type 2 Batt.Type 1 Batt.Type 2 Batt.Type 1,2

Current phase 1 I1 I1 I1 I1 I1 I1 2% · Cmin

Voltage phase 1 2.40 2.35 2.40 2.35 2.30 2.23 2.85

Time phase 1 7h (*) 7h (*) 7h (*) 7h (*) ∞ ∞ 72 h


Current phase 2 4% · C 1% · C 4% · C 1% · C 0 0 0

Time phase 2 3h 3h 3h 3h 0 0 0

Current phase 3 4% · C 1% · C 0 0 0 0 0

Voltage phase 3 2.75 2.75 0 0 0 0 0

Time phase 3 4h 4h 0 0 0 0 0

Current phase 4 0 0 8% · C 8% · C 0 0 0

Voltage phase 4 0 0 2.30 2.23 0 0 0

Time phase 4 12 h 0 ∞ ∞ 0 0 0

Current phase 5 1.5% · C 0 0 0 0 0 0

Voltage phase 5 2.75 0 0 0 0 0 0

Ton phase 5 6h 0 0 0 0 0 0

Toff phase 5 0 0 0 0 0 0 0

Cycles Number ph.5 1 0 0 0 0 0 0

Current phase 6 1% · C 0 0 0 0 0 0

Voltage phase 6 2.27 0 0 0 0 0 0

Time phase 6 ∞ 0 0 0 0 0 0

Tab. 2: Fixed parameter table for CB products, firmware version 1.01 or higher
All voltages are expressed as Volt per cell - Currents are expressed as Ampere - C is the battery capacity C5 [Ah]
Values calculated per minimum charging time: Current phase 1 in CU1 and CU2 varies accordingly to:
Curr. ph.1 = 100 - 3· (CHARGE TIME - Tmin) [ % · I1]
The minimum charging time Tmin depends on the selected CAPACITY. Cmin is the lowest possible CAPACITY selection for a
given charger

(*) in CB 1.01 and following firmware versions, these values depend on the global timeout according to the following formula: “CHARGE
TIME” – 2h.

▪ CAN SPEED (CB, Q9, QE, QE9, QE6):


determines the CANBUS baudrate. LEVEL=0 means 125kbps; LEVEL=1 means 250kbps; LEVEL=2 means 500kbps; LEVEL=3
means 800kbps; LEVEL=4 means 1Mbps. You must turn off and turn on the charger in order to set the new baudrate. Please
note that the maximum allowed CAN SPEED depends on the product. Any changes to this parameter will take place only after
the reboot of the charger.

▪ AUX1 MANAGEMENT (Q9 only):


determines the management of the AUX1 contact. LEVEL=0 means charging (AUX controlled) or not charging (AUX not
controlled); LEVEL=1 means temperature threshold (over 40 degrees AUX controlled); LEVEL=2 means mains presence (AUX
always controlled).

▪ AUX2 MANAGEMENT (Q9 only):


determines the management of the AUX2 contact. LEVEL=0 means charging (AUX controlled) or not charging (AUX not
controlled); LEVEL=1 means end of charge (AUX2 controlled starting from phase 4); LEVEL=2 means AIR PUMP control

▪ GES AUX CURVE 3 (QE6 only):

D01812-03 11
English ZIVAN PcCanConsole
determines the management of the AUX contact when the charger is set to work in Curve 3 with a Ion-Li battery. If LEVEL=0,
AUX1 will be controlled when the received PWM modulo equals zero; otherwise AUX1 will be controlled. LEVEL=1 means
temperature threshold (over 40 degrees AUX controlled). LEVEL=2 means mains presence (AUX always controlled).

▪ GES MODE BUTTON (Q9, QE6) – MODE BUTTON (CB, CB9):


manages the button MODE. Set to OFF to disable button MODE; Set to ON to enable button MODE.

▪ DIGITAL INPUT (Q9, QE6):


option parameter. NONE means that the digital input is disabled; with OPTION #1 the digital input becomes the hardware
Start/Stop; OPTION #2 the digital input can change the charging curve (from CU1 – IUIa, input open, to CU3 – IUo, input
closed).

▪ DIGITAL INPUT 2 (Q9 only):


option parameter. NONE means that the digital input is disabled; with OPTION #1 the digital input becomes the AIR PUMP
pressure sensor input.

▪ CALC.TIME PH3 (Q9, QE6):


You can choose the type of function to calculate the time in phase 3; if you choose OFF, the phase 3 time is calculated through
the relative parameter (TIME PHASE #3). If you choose ON, the phase 3 time is calculated through the following equation:

 T1 + T2 < 96 min
 1h
T3   4h 96 min < T1 + T2 < 384 min
(T 1  T 2)  5
 8
else

▪ COSTANT POWER (Q9 only):


choose ON if you want a constant power in phase 1, OFF if you want a constant current in phase 1

▪ THERMAL CONTROL (Q9, QE6):


choose ON if you want the thermal compensation, OFF if you don't want a thermal compensation. With the control set to OFF,
the charger behaves like the battery temperature was 30°C

▪ TH. COMPENSATION (QE6 only):


See COMPENSATION under SET OPTIONS menu.

SET OPTIONS:

▪ OPTION W (CB,, QL):


choose PRESENT if you want a constant power in phase 1, ABSENT if you want a constant current in phase 1.

▪ TH. COMPENSATION: (CB for reduced logic only, QL):


choose PRESENT if you want the thermal compensation, ABSENT if you don't want a thermic compensation. Both options offer
the same behaviour at 30° C.

▪ COMPENSATION: (CB, QL):


level parameter. Expresses the amount of correction on the voltage setpoint during thermal compensation. You can choose the
desired value changing the level from a minimum of LEVEL=0 (0 mV/(cell*°C)) to a maximum of LEVEL=9 (9mV/(cell*°C)).

▪ FUNC TIME #3 (CB, QL):


You can choose the type of function to calculate the time in phase 3; if you choose OFF the phase 3 time is calculated through
the relative parameter (TIME PHASE #3). OPTION #1 evaluates this time accordingly to the figure below, that shows the
duration of T3 as a function of T1+T2 and the capacity set by the user (e.g. CAP MIN = 50% · C, CAP MAX = 140% · C, where
C is the nominal capacity).

12 D01812-03
ZIVAN PcCanConsole English

OPTION #2 instead uses the following linear equation and is not dependant on the capacity:

T3 = (T1 + T2) * 8 /120 [min]

▪ HARDWARE S.S. (CB for reduced logic only, QE):


ABSENT: the input for hardware Start/Stop is disabled; PRESENT: the input for hardware Start/Stop is enabled. In case of a
hardware stop, the charger checks for the battery to be still connected (that is, measured voltage must be above 1 V/cell). As
long as this is the case, the charger waits for a hardware start in order to resume the charge from the point it was interrupted.
On the contrary, if the charger receives a hardware start and the above condition has not been met for 10 milliseconds, the
charge will reset and start a new charge. This behaviour applies even if a new battery is connected after the condition has not
been met.

▪ DIGITAL INPUT F8 (QL only):


determines the management of the Curve Selection Switch as follows:
- NONE: no effects on the behaviour of the charger.
- OPTION #1: the switch allows to toggle between curve 1 (IUIa) and curve 2 (IUo). Please note that the charger will read
the switch position only at the turn on.
- OPTION #2: reduced current mode. When the charger is performing the IUo curve, If the switch is set to the position
Curve 2 (switch closed) the phase 1 current will be reduced, and specifically divided by 3.

▪ AUX1 OPTIONS (CB, QE, QE9, QL):


determines the management of the AUX1 contact, similarly to GES AUX parameter. NONE means charging (AUX1 controlled)
or not charging (AUX1 not controlled); OPTION #1 means mains presence (AUX1 always controlled).

▪ DV/DT (CB, QL):


ABSENT: the dV/dt control is not used in phase 3; PRESENT: the dV/dt control in phase 3 is present. This control, if enabled,
allows the charger to stop the charge when the measured voltage in phase 3 is no longer growing above a certain threshold (not
adjustable by the customer) over a certain period of time (not adjustable by the customer).

▪ CONSOLE PRIORITY (CB older than 1.01 rev, QE):


setting this parameter to ON will result in giving maximum priority to the ZIVAN PC CanConsole. This means that the charger
cannot be programmed with the MODE button or the DIPSWITCH.

▪ AIR PUMP (CB for reduced logic only):


set this parameter (ABSENT/PRESENT) accordingly to your charger configuration. Please note that the setting of AUX1
OPTIONS will override the setting of this parameter, even if it is set to PRESENT.

▪ SOFT-START (CB, QL):


ABSENT: soft-start algorithm disabled; PRESENT: soft-start algorithm enabled. The soft-start feature, if enabled, allows the
charger to wait for the battery voltage to reach a determined value (1.95 V/cell, not adjustable by the customer) with a limited
current setpoint before starting the actual charging phase 1

▪ A19 DIAGNOSIS (QL only – Note: for technical reasons, A19 DIAGNOSIS refers to the A21 DIAGNOSIS):
ABSENT: A21 diagnosis will not be performed by the charger; PRESENT: A21 diagnosis will be performed by the charger. A21
is Overvoltage alarm that checks every second if the measured voltage exceeds a threshold. For further information, please
refer to A21 (QL) in the alarm description section.

▪ SEASON COMPENS. (CB):


Parameter that configures a fixed thermal compensation added or subtracted to the phase 1 and 2 voltage when thermal probe
is not enabled. NONE and OPTION #1 means no compensation (standard). OPTION #2 is hot compensation, that means -
40mVpc. OPTION #3 is cold compensation that means +100mVpc

D01812-03 13
English ZIVAN PcCanConsole
NOTE: in firmware release 1.01 cold compensation is +60mV/(cell*°C).

▪ CB PROTOCOL 1.0 (CB):


Parameter that enables the use of the old CAN-BUS protocol by the charger. The use of this feature is reserved for those
customers that have an external device that changes the charging parameters through SDO messages. ABSENT means that
charger uses the current protocol; PRESENT means that charger uses old protocol and old SDO communication.

▪ START DELAY[min] (CB):


Programmable delay time between the connection of the battery and the actual start of the charge.

▪ ADJUST YEAR (CB for reduced logic only, QE for reduced logic only): setting of the real time clock. Used by Zivan. NOTE: in
CB firmware 1.01 and following, this parameter is located in HARDWARE SETTING area.
▪ ADJUST MONTH (CB for reduced logic only, QE for reduced logic only): setting of the real time clock. Used by Zivan. NOTE: in
CB firmware 1.01 and following, this parameter is located in HARDWARE SETTING area.
▪ ADJUST DAY (CB for reduced logic only, QE for reduced logic only): setting of the real time clock. Used by Zivan. NOTE: in CB
firmware 1.01 and following, this parameter is located in HARDWARE SETTING area.
▪ ADJUST WEEK (CB for reduced logic only, QE for reduced logic only): setting of the real time clock. Used by Zivan. NOTE: in
CB firmware 1.01 and following, this parameter is located in HARDWARE SETTING area.
▪ ADJUST HOUR (CB for reduced logic only, QE for reduced logic only): setting of the real time clock. Used by Zivan. NOTE: in
CB firmware 1.01 and following, this parameter is located in HARDWARE SETTING area.
▪ ADJUST MINUTE (CB for reduced logic only, QE for reduced logic only): setting of the real time clock. Used by Zivan. NOTE: in
CB firmware 1.01 and following, this parameter is located in HARDWARE SETTING area.

ADJUSTMENT:

▪ TEMP. OFFSET (CB, QL) – ADJ. BATT. TEMP (Q9): offset to be added or subtracted at the themperature reading.
▪ OVERCHARGE (CB, CB9, QE6, QL) – OVERCH. FACTOR (Q9): overcharge factor percentage. The overcharge factor
percentage can be calculated with the following expression:

AhPH 3
OC 
AhPH1  AhPH 2

Where AhPH1, AhPH2, AhPH3 are the charged ampere hour in their respective phases. Normally, when a charge is being
performed, phase 3 can be terminated by a timeout event or a dV/dt event (see DV/DT parameter in SET OPTION section). If
OVERCHARGE is greater than zero, phase 3 can also be terminated when the desired OVERCHARGE level is reached, that
means that:

AhPH 3  OC  ( AhPH 1  AhPH 2 )

▪ ADJUSTMENT #1: ZIVAN reserved parameter. NOTE: in CB firmware 1.01 and following, this parameter is located in
HARDWARE SETTING area.
▪ ADJUSTMENT #2: ZIVAN reserved parameter. NOTE: in CB firmware 1.01 and following, this parameter is located in
HARDWARE SETTING area.
▪ ADJUSTMENT #3 (CB, Q9, QE, QE6, QE9, QL): cable compensation voltage, from 0.00V to 2.55V. In QE firmware, it’s a fine-
voltage regulation parameter
▪ STOP CURRENT CU3 (CB):
this parameter is used only with CURVE TYPE level = 3. If the current falls below this threshold value, the charger stops and
enters a waiting state (see next parameter description). Setting this parameter to 0 will produce no effects, that is, the charger
will never stop and enter the waiting state.
▪ RESTART VOLT. CU3 (CB):
this parameter is used only with CURVE TYPE level = 3. When the charger has reached the waiting state (see previous
parameter description), if the voltage raises above this threshold level the charge restarts.
▪ STARTING V/e CU4 (CB):
Battery voltage detection threshold, expressed in V/cell, for CURVE TYPE level = 4.
▪ CAN NODE (CB, Q9, QE, QE6): charger’s programmed node.
▪ ADJ. BATT. TEMP. (QE6 only): offset to be added at the battery temperature reading.

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▪ STOP BATT. TEMP. (Q9, QE6) – ALARM TEMP (CB, CB9): maximum battery temperature allowed. Crossing this temperature
will make the charger go into standby mode. The charger restarts from the point it was interrupted only if the battery
temperature is 10 degrees below the value set for this parameter.
▪ TEMP. WAR LEVEL (Q9, QE6): internal charger temperature over which the charger starts the power reduction.
▪ TEMP. ALL LEVEL (Q9, QE6): internal charger temperature over which the charger stops. The charger restarts when the
internal temperature is 9 °C under the temperature indicated by the parameter TEMP. WAR LEVEL.

SPECIAL ADJUSTMENTS:
This is the list of the special adjustments parameters that will be display in QE, QE9 firmware versions:

▪ MAXIMUM CURRENT: phase 1 current, expressed in Ampere


▪ MAXIMUM VOLTAGE: phase 1 voltage, expressed in Volt.

For all other firmware, the following list applies:

▪ CURRENT PHASE #1: phase 1 current, expressed in Ampere.


▪ VOLTAGE PH. #1-2: phase 1 and 2 voltage: expressed in V/el or in Volt.
▪ TIME PH. #1 MIN.: timeout, expressed in minutes, of phase 1.
▪ CURRENT PHASE #2: phase 2 end-current: expressed in percentage of C5 or in Ampere.
▪ TIME PH. #2 MIN.: timeout, expressed in minutes, of phase 2.
▪ CURRENT PHASE #3: phase 3 current, expressed in percentage of C5 or in Ampere.
▪ VOLTAGE PHASE #3: phase 3 voltage: expressed in V/el or in Volt.
▪ TIME PH. #3 MIN.: timeout, expressed in minutes, of phase 3.
▪ CURRENT PHASE #4: phase 4 current, expressed in percentage of C5 or in Ampere.
▪ VOLTAGE PHASE #4: phase 4 voltage: expressed in V/el or in Volt.
▪ TIME PH. #4 MIN.: lenght in minutes of phase 4.
▪ CURRENT PHASE #5: phase 5 current, expressed in percentage of C5 or in Ampere.
▪ VOLTAGE PHASE #5: phase 5 voltage, expressed in V/el or in Volt.
▪ TON PH. #5 MIN.: lenght in minutes of pulse in phase 5.
▪ TOFF PH. #5 MIN.: lenght in minutes of stand-by in phase 5.
▪ CYCLES PHASE #5: number of periods in phase 5.
▪ CURRENT PHASE #6: phase 6 current, expressed in percentage of C5 or in Ampere.
▪ VOLTAGE PHASE #6: phase 6 voltage, expressed in V/el or in Volt.
▪ TIME PH. #6 MIN.: lenght in minutes of phase 6.
▪ CHARGE TIME MIN: nominal time in minutes of phases 1+2+3.
▪ MAX TIME PH. 1-2: timeout of phases 1+2, expressed in minutes.
▪ STOP CURRENT (QE, Q9): this parameter is used only with CURVE TYPE LEVEL = 3. If the current falls below this threshold
value, the charger stops and enters a waiting state (see next parameter description). Setting this parameter to 0 will produce no
effects, that is, the charger will never stop and enter the waiting state.
▪ RESTART VOLTAGE (Q9, QE, QE6): this parameter is used only with CURVE TYPE LEVEL = 3. When the charger has
reached the waiting state (see previous parameter description), if the voltage raises above this threshold level the charge
restarts.

NOTE 1: when the time of one the 6 phases is set to 65535 (or -0,01 for Q9), it means that the time of the related phase is endless.

NOTE 2: phase three can terminate by timeout, dV/dt (< 18mV/el in 45') or by overcharge.

CU3 SPECIAL ADJ:


This is the list of the special adjustments parameters dedicated to CU3 that will be display in CB firmware versions:

▪ CU3 CURRENT: current of the CU3 profile, expressed in Ampere.


▪ CU3 VOLTAGE: maximum voltage of the CU3 profile, expressed in Volt.
▪ STOP CURRENT: refer to “ Special adjustmements”
▪ RESTART VOLTAGE: refer to “Special adjustments”
▪ START VOLT CU3-4: battery detection threshold, expressed in Volts.

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TESTER WINDOW

Tester window allow a real-time monitoring of some of the variables stored in the charger.
The left grid contains all the available items names, while the right one contains names and values of the items actually tested.
Only 8 items can be evaluated simultaneously.
When connection hang up items names are lost.
User can selects items to evaluate by clicking over their name, in the left column.
To delete signals from the right grid, user must click again on the left grid over the signal name.
Buttons Advanced, Start Rec., Stop Rec., and Save Rec. allows the user to record data:

- Advanced allows the user to select the sampling time (min. 100 ms) and the number of samples to record (max. 50000
samples).
- Start Rec. begins recording data.
- Stop Rec. allows the user to stop the recording before the number of samples has been reached.
- Save Rec. allows the user to save recorded data on file. Format file will be .csv (readable by Microsoft Excel).

There are also two buttons:

- Print: prints selected signal and corresponding values.


- Close: closes the window without losing data.

Finally, Tester window is provided with a built-in graph that shows the behaviour of the selected items over time. This graph is capable of
recording data up to 100 seconds. There are two buttons related to graphic menu:

- Reset: clears the built-in graph.


- Enlarge: opens the extended graph mode.

With extended graph mode, you can change the background colour (BG Color button), the foreground colour (FG Color button), as well as
changing the axes settings and saving to .bmp or printing the window (Save and Print buttons respectively).

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TESTER VARIABLES (*):


▪ BATTERY VOLTAGE: measured voltage of the battery, expressed in Volt
▪ BATTERY CURRENT: measured charging current, expressed in Ampere
▪ CHARGING TIME: if the charger is performing phase 1, 2 or 3, this parameter will show the hours remaining to the completion
of the charge. In other phases, this parameter will show zero.
▪ ELAPSED TIME: this variable represent the time elapsed since the beginning of the charge.
▪ AMPEREHOUR: charged ampere hour.
▪ CHARGING PHASE: shows the charging phase. Besides the “normal” values (like 1,2,3..6), this parameter can also have the
following values:

Charging Phase Firmware Description


0 Initial reset state of the charger.
50 Q9, QE6 This state indicates that the charger is performing the Toff part of the phase 5.
CB, Q9,
100 Charger is in adjustment mode (ZIVAN usage only)
QE, QE6
Charger is in reduced current mode and uses a current which is 1/12 th of the nominal one. This
state can be accessed if, at the turn on, the battery has a voltage included in the 1.5 – 1.7 V/cell
100 CB9, QL
range and the user pushes the MODE button. This phase lasts 72 hours, after which the charger
starts the programmed charging curve.
This state indicates that the charger has terminated its booting procedure and is ready to start a
new charge, but:
Q9, QE,
101 - SG6, QE6: the battery voltage is too low (less than half of the voltage setpoint)
QE6
- QE: the battery voltage is low, the charger hasn’t received the start charge message yet
and the pump pressure is out of the nominal range.
CB, Q9,
127 CB9, QE, Charger is being programmed with the MODE button.
QE6, QL
Battery disconnection state. This state is reached when the charger detects a battery
disconnection (measured voltage < 1.4 V/cell). The charger turns the PWM off and waits for 7
250 Q9, QE6
seconds. Then the charger is ready for the connection of a new battery (detected at voltage > 1.7
V/cell).
Battery disconnection state. This state is reached when the charger detects a battery
disconnection, a bad connection to the battery or a completely charged battery.
CB Note for firmware version 0.25 (CB), 0.44 (CB9) or higher: in the first case (disconnection), this
251
state is left as soon as a new battery is connected to the charger (charger goes to phase 0). In the
second case (bad connection), this state may lead to a blocking state. For detailed information,
please refer to the ALARM SPECIFICATIONS A13.
CAN node initialization states. This states are entered during the charger’s initialization if the
252, 254 Q9, QE6
charger’s node number stored in the EEPROM memory is equal to zero.
253 Alarm state. The charger turns the PWM off and handles the alarm.
Start-Stop state. This state is entered if the charger receives a hardware or a software stop
CB, CB9, command. When a software stop is sent to the charger via the ZIVAN PC CanConsole, the
252, 254 QE, QE9, charger stops and waits for a software start. When this happens, the charger starts a new charge.
QL The hardware start/stop has a similar yet different behaviour, so please refer to SET OPTIONS /
HARDWARE S.S. (only for NG1/NG3).
255 End of charge state. The charger stops and waits for a battery disconnection.

Note: QE, QE9 products will show only phase 1 (except the exception listed above)

▪ CHARGE STATUS (CB, Q9, QE, QE6): charger’s internal variable, used by Zivan. No use for the customer.
▪ THERMAL SENSOR (CB, QE, QL): shows the status of the connection to the thermal sensor (ON/OFF).
▪ TEMPERATURE (CB, QE6, QL): shows the measured temperature in °C. This variable will show only if the thermal sensor is
connected.
▪ IMS TEMPERATURE (Q9, QE6): shows the temperature of the IMS (Insulated Metal Substrate) in °C
▪ PUMP PRESENCE (CB, QE, QL): shows the status of the connection to the pump (ON/OFF).
▪ PRESSURE STATE (CB, QE, QL): shows the status of the pressure of the pump (ON/OFF). ON means that the pressure is
within the proper limits (50 mbar – 250 mbar).
▪ STARTSTOP (Q9, QE6): shows the status of the hardware start/stop input. ZIVAN PC CanConsole displays ON (switch in
STOP position) or OFF (switch in START position) plus the voltage at the related input of the microprocessor.

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English ZIVAN PcCanConsole
▪ HW STARTSTOP (CB, QE, QL): shows the status of the hardware start/stop input. ON means the switch is in the START
position, while OFF means that the switch is in the STOP position. Please note that if the hardware start/stop is not enabled,
HW STARTSTOP will display OFF.
▪ CAPACITY (CB, QE, QL): shows the programmed capacity value, expressed in Ah.
▪ CHARGE FACTOR (CB, CB9, QE, QL): shows the charge factor.
▪ CURVE SELECTION (CB, QE): shows the status of the part of the DIPSWITCH that chooses the curve (DIP1÷4, bit1=MSB). To
determine which is curve is selected, refer to the following table (NOTE: this table refers only to CB1.03 firmware or following
versions). Remember that, in CB 1.03 firmware or following versions, the DIPSWITCHES are read only on transition. This
means that the CURVE SELECTION value may not coincide with the actual setting of the charger (in case, for example, that the
parameter has been successively changed with the MODE button):

Curve
Selection Curve description Capacity or Lithium Voltage
Type
IUIa + Weekend Equalization (Acid)
0 CU1 50% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
1 CU1 60% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
2 CU1 70% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
3 CU1 80% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
4 CU1 90% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
5 CU1 100% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
6 CU1 110% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
7 CU1 120% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
8 CU1 130% N.C.
or IUIa (Gel)
IUIa + Weekend Equalization (Acid)
9 CU1 140% N.C.
or IUIa (Gel)
10 CU2 IU1U2ob 80% N.C.
11 CU2 IU1U2ob 90% N.C.
12 CU2 IU1U2ob 100% N.C.
13 CU2 IU1U2ob 120% N.C.
14 CU3 IUo -
15 CU5 Desulphation (**) -

N.C. : Nominal Capacity ( I1 · 8)


(**) available only in CB 1.01 firmware or following versions

▪ YEAR (only for CB with 0.26 firmware or higher, with Clock Calendar): year stored in the clock calendar
▪ MONTH (only for CB with 0.26 firmware or higher, with Clock Calendar): month stored in the clock calendar
▪ DAY (only for CB with 0.26 firmware or higher, with Clock Calendar): day of the month stored in the clock calendar
▪ TIME (only for CB with 0.26 firmware or higher, with Clock Calendar): time stored in the clock calendar in the hour,min format.
This variable is updated within a time range of 1-4 min.

▪ OPTION SELECTION (CB, QE): shows the status of the part of the DIPSWITCH that chooses the charge options (DIP5÷8,
bit5=MSB). To determine which options are selected, refer to the following table:. Remember that, in CB 1.03 firmware or
following versions, the DIPSWITCHES are read only on transition. This means that the OPTION SELECTION value may not

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ZIVAN PcCanConsole English
coincide with the actual setting of the charger (in case, for example, that the parameter has been successively changed with the
MODE button)

Selection Battery Type Constant Power Pump Presence Thermal Sensor


0 Lead Acid NO NO NO
1 Lead Acid NO NO YES
2 Lead Acid NO YES NO
3 Lead Acid NO YES YES
4 Lead Acid YES NO NO
5 Lead Acid YES NO YES
6 Lead Acid YES YES NO
7 Lead Acid YES YES YES
8 Gel NO NO NO
9 Gel NO NO YES
10 Gel NO YES NO
11 Gel NO YES YES
12 Gel YES NO NO
13 Gel YES NO YES
14 Gel YES YES NO
15 Gel YES YES YES

(*) NOTE: some parameters could not be present in all firmware version.

ALARM LOGBOOK
This window displays the actual alarm, if present, and the former alarms stored in the charger.
A maximum of 20 alarms are stored into the charger. For every alarm are stored the following information:

- The alarm name


- The number of occurrences.
- The battery temperature
- The date it was detected, in the year/month/day format. If your product is not supplied with the Clock Calendar, this parameter
will show 2000/1/0.
- The time it was detected.
-

Four buttons are also present:

- Update: ZIVAN PC CanConsole read alarms from charger.

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English ZIVAN PcCanConsole
- Clear: user can clear alarm logbook on charger EEPROM.
- Print: prints alarm logbook data on the selected printer.
- Close: closes the window.

ALARM SPECIFICATIONS:
This section discusses the various alarms that may occur. These are divided into three categories:

- Blocking: alarms that cause to charger to stop immediately and irreversibly (until the turn off)
- Non-blocking: alarms that do not cause the charger to stop
- Temporary: alarms that stop the charger just as long as the alarm is detected

In the description that follows, alarms are named with the corresponding alarm number (shown by the display, where present) and the related
message that will be shown in ZIVAN PC CanConsole.

▪ A01: LOGIC FAILURE #1


Blocking alarm. This error occurs whenever the battery current exceeds the current setpoint plus a given safety limit for more than 10
seconds, which means that the current is out of control.
Troubleshooting: try to turn off and turn on the charger. If the problem persists, the problem may be in the logic board or the shunt
resistor. Change the product or contact Zivan.

▪ A02: CANBUS KO
- CB, QE, QE9:
Temporary alarm. This error may be detected in a MASTER-SLAVE connection if the MASTER does not receive any message from
the SLAVES for a certain period of time (around 8 seconds) or, likewise, if a SLAVE no longer receives any messages from the
MASTER. Moreover, QE, QE9 products may detect this error if they do not receive any message from the external device. When this
alarm is shown in ZIVAN PC CanConsole, it is also followed by a number or an acronym that is used by Zivan to understand how the
alarm was generated. If the display is present, this alarm will be shown in the data roll, after the charged amperehours (or eventually
the number of slave devices, if there are any). When the error clears, the charger resumes the charge from the point it wa interrupted.
- Q9, QE6:
Temporary alarm. This alarm may be detected only in some products designed to work in conjunction with a PLC when the charger
does not receive any message from it.
Troubleshooting: make sure that the CANBUS wiring is done properly and that the relative connectors are tightly connected together.

▪ A03: WATCHDOG
Blocking alarm. This error occurs whenever the microprocessor of the logic board fails to complete properly its internal tasks within a
certain period of time, typically because it has encountered an unpredictable state.
Troubleshooting: try to turn off and turn on the charger. If the problem persists, the problem is in the logic board. Change the product
or contact Zivan.

▪ A04: OPEN OUTPUT (SG6, QE6) – obsolete alarm: no longer implemented in latest firmware versions
Temporary alarm.
Troubleshooting:

▪ A05: HIGH TEMP. BATT. (CB, QL) – BATTERY TEMP. (SG6, QE6)
- CB:
Temporary alarm. This error occurs whenever the battery temperature exceeds 55 °C. This control is performed by a MASTER or
STANDALONE charger only. When this alarm is reached, the charger stops and waits for the temperature to drop below 50 °C before
resuming the charge from the point it was interrupted.
- Q9, QE6:
Temporary alarm. This error occurs whenever the battery temperature falls below -20°C or when it exceeds the temperature set by
the STOP BATT. TEMP. parameter. In this case, the charger stops and waits for the temperature to below the temperature given by
STOP BATT. TEMP – 10 °C. When this happens, the charger resumes the charge from the point it was interrupted.
Troubleshooting: if the problem persists even when the battery temperature is below the threshold temperature, the sensor may have
some defects. You may try (at your own risk) to remove the temperature sensor and turn off and turn on the battery charger. Contact
Zivan.

▪ A06: MISSING PHASE (CB, QE9, QL)


Temporary alarm. This error occurs whenever the charger detects the absence of one of the three input phases for at least 2.5
seconds (5 seconds in QE9 products). This control is performed only in 3-phase systems. When this alarm condition is met, the
charger stops and waits for the error to clear before restarting the charge from the point it was interrupted.
Troubleshooting: check for the three phases to be connected to the charger. Make sure that all the three power fuses are not broken.
Verify whether the neutral is wrongly connected to one of the three phases. If problem persists, change product or contact Zivan.

▪ A07: OVERCURRENT

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ZIVAN PcCanConsole English
Temporary alarm. This error occurs whenever the charger detects an anomalous current absorption in the primary section. When this
happens, the charger stops and waits for the primary current for drop below a safety threshold. After that, the charger waits for
another 2.5 seconds (the fan will restart in 1.5 seconds), then it clears the alarm and tries to resume the charge from the point it was
interrupted.
Troubleshooting: wait for the charger to try the restarting procedure. If the problem persists, the problem may be in the primary
section. Change the product or contact Zivan.

▪ A08: HIGH TEMPERATURE (CB) – HIGH TEMP (Q9, QE, QE9, QE6, QL)
- CB, QE, QE9, QL:
Blocking alarm. This error occurs whenever the internal temperature of the battery charger, in the power components section, is too
high. When this happens, ZIVAN PC CanConsole will show also which PTC sensor has detected the problem (identified by a number
– note: some products have only one PTC sensor).
- Q9, QE6:
Temporary alarm. The alarm is detected in the same way as above, except the user can manually control this alarm through TEMP.
WAR LEVEL and TEMP. ALL LEVEL. The alarm is detected with temperatures above TEMP. ALL LEVEL and it causes the charger
to stop. The alarm is cleared when the temperature falls below the temperature given by TEMP. WAR LEVEL – 9°C. In this case, the
charger resumes the charge from the point it was interrupted.
Troubleshooting: check the fans to work properly (if your product is ventilated). Turn off the charger and remove any obstruction in
the grid of the cover. If the problem persists, the problem may be in the power section. Change the product or contact Zivan.

▪ A09: BATT. DISCONNECT (QE6 only)


Blocking alarm. This alarms occurs whenever the charger detects a battery disconnection, but it can be detected only if the charger is
programmed with a setting that is different from the one that it is originally applied by Zivan, which is CURVE 3, BATTERY TYPE 3. A
disconnection is detected if the measured voltage is below 1.4 V/cell and the voltage had decrease of at least 1/10 in the last 2
seconds.
Troubleshooting: turn off and turn on the charger. Check also the connection cable between the charger and the battery. If the
problem persists, change the product or contact Zivan.

▪ A09: MISMATCH VOLT.


Temporary alarm. Our chargers are provided with a special 2-channels battery voltage reading system. This error occurs whenever
the readings from the two channels differ from each other exceedingly, meaning that for some reason the charger no longer has a
correct voltage reading. This alarm has a blocking behaviour in order to protect the battery from being charged improperly. When this
alarm clears, the charger resumes the charge from the point it was interrupted.
Troubleshooting: turn off and turn the charger. If the problem persists, check for the firmware version of your product and eventually
update it. In some of the latest releases (CB - 0.24, CB9 - 0.44, or higher) the tolerance between the two channels readings has been
relaxed. If this is not your case, change the product or contact Zivan.

▪ A10: TIMEOUT (QL) – TIMEOUT PHASE #1 (CB)


Temporary alarm. This error occurs when the charger reaches the phase 1 timeout. This time is calculated as the total charging time
(which in its turn depends on the programmed capacity) minus two hours, except when this timeout is manually programmed via the
ZIVAN PC CanConsole. After battery disconnection this alarm is cleared.
Troubleshooting: in case of programming via ZIVAN PC CanConsole, ensure that the special adjustment TIME PH. #1 MIN. is
programmed correctly. As a reference, you should use the rule given above. If you happen to have the special adjustment setting
completely messed, you can restore the factory setting by using the values supplied with Tab.2. Check also that the programmed
capacity is adequate to the battery capacity (specifically, it doesn’t have to be inferior).

▪ A10: NO MAINS PRESENCE (QE6 only)


Temporary alarm. This error occurs when the charger is not able to detect the mains voltage. When this happens, the charger stops.
Then, if the charger detects the mains voltage for 2 consecutive seconds, the charge resumes from the point it was interrupted.
Troubleshooting: check the mains voltage. Try to turn off and turn on the charger. If the problem persists. Change the product or
contact Zivan.

▪ A11: TIMEOUT (Q9 only)


Blocking alarm. This alarm occurs in the same way as described above for CB products, except that it works for all the phases of the
charge.
Troubleshooting: see A10 CB, CB9 and QL products.

▪ A11: TIMEOUT (QE6 only)


Blocking alarm. See A10 for CB , CB9 and QL products.
Troubleshooting: see A10 for CB, G9 and QL products.

▪ A11: DEEP DISCHARGE ( QL)

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Temporary alarm. This error may be detected at the turn on if the battery has a voltage included in the 1.5 – 1.7 V/cell range. When
this happens, the charger waits for the pressure of the MODE button. Once the button is pressed the charger starts a 72 hours
reduced current state (employing 1/12 th of the nominal current), at the end of the which the programmed charging curve finally starts.
Troubleshooting: push the mode button to enter the reduced current mode. If the charge doesn’t start, the problem may be in the
MODE button, so check if it is actually working by trying to program the charger at the turn on via the button. Change the product or
contact Zivan.

▪ A12: OVER DISCHARGE (QL)


Non-blocking alarm. This error may be detected at the turn on if the battery has a voltage included in the 1.7 – 1.9 V/cell range. This
alarm, when detected, will be displayed only for 2 seconds before the charger actually starts.
Troubleshooting: when using your batteries, make sure you don’t reach excessive levels of depth of discharge.

▪ A13: BATT. DISCONNECT - CONNECTION FAULT (CB, Q9, QL)


- CB, QL
Temporary alarm. The meaning and behaviour of this alarm has changed along with the firmware versions, so please check the
version you have currently installed: a special discussion will be given for CB products firmware version 0.25 or higher and CB9
products firmware version 0.44 or higher.
The battery disconnection detection algorithm depends on the charging phase. For example, during phase 1 and 2, a disconnection is
detected if the measured voltage has raised above its setpoint and the current drops to a very low level. This may be caused by a
real disconnection, or the connection of a battery which is completely charged or with a nominal value greater than the charger’s one.
The following table summarizes the entire detection algorithm.

Phase Conditions Behaviour


1 Alarm detected if I = 0, V ≥ setpoint
2 Alarm detected if I = 0, V ≥ setpoint
If I = 0, charger stops and restarts after 30 mins. If voltage falls below 1 V/cell, when
Infinite Timeout:
3 charge is stopped, the alarm is detected
Finite Timeout: if I = 0, V ≥ setpoint, charger goes to phase 4
If I = 0, charger stops and restarts after 30 mins. If voltage falls below 1 V/cell, when
4 (IUIUo) Infinite Timeout:
charge is stopped, the alarm is detected
Null Setpoints: PWM generator is turned off. If voltage falls below 1 V/cell, alarm is detected
4
If I = 0, charger stops and restarts after 30 mins. If voltage falls below 1 V/cell, when
(IUIa or Infinite Timeout:
charge is stopped, the alarm is detected
programmed)
Finite Timeout: Alarm detected if I = 0, V ≥ setpoint
Null Setpoints: PWM generator is turned off. If voltage falls below 1 V/cell, alarm is detected
If I = 0, charger stops and restarts after 30 mins. If voltage falls below 1 V/cell, when
5 on Infinite Timeout:
charge is stopped, the alarm is detected
Finite Timeout: Alarm detected if I = 0, V ≥ setpoint
5 off PWM generator is turned off. If voltage falls below 1 V/cell, alarm is detected
Null Setpoints: PWM generator is turned off. If voltage falls below 1 V/cell, alarm is detected
If I = 0, charger stops and restarts after 30 mins. If voltage falls below 1 V/cell, when
6 Infinite Timeout:
charge is stopped, the alarm is detected
Finite Timeout: Alarm detected if I = 0, V ≥ setpoint

Once the alarm is detected the charger waits for 10 seconds, after which it checks if the voltage has dropped below 1 Volt/cell. After
that this condition is satisfied for 1 second, the charger is ready for the connection of a new battery, which will be detected above 1.5
Volt/cell. During all this time, the display (where present) will show A13.
CB – firmware version 0.25, CB9 – firmware version 0.44 (or higher)
The detection algorithm is unchanged. What actually differs is the behaviour of the charger once the alarm is detected. The charger
do not have the 10 seconds timeout, thus as soon as the voltage drops below 1 Volt/cell (which requires some seconds due to the
capacitor discharge) the charger recognizes a complete disconnection. At this point the display (if present) will stop showing A13 and
will show just three red dots, meaning that the charger is ready to detect a new battery. In this perspective, the A13 alarm is no longer
a “battery disconnected” alarm, but rather a “bad connection” alarm. Also, through the display it is possible to understand when a new
battery can be connected.

- Q9
Temporary alarm. Differently from the CB, CB9 and QL version, the battery disconnection detection algorithm does not depend on the
charging phase. A disconnection is detected if the measured voltage is below 1.4 V/cell and the voltage had decrease of at least 1/10
in the last 2 seconds. Once the disconnection has been detected the charger stops and after 7 seconds waits for the battery voltage
to raise above 1.7 Volt/cell before being able to restart a new charge.

22 D01812-03
ZIVAN PcCanConsole English
The figure below summarizes what happens (independently from the firmware versions), from the charger’s point of view, in a valid
battery disconnection procedure. (Note: the threshold voltages vary depending on firmware version – the values shown are valid only
for CB)

V T1: a is battery disconnected (alarm detected)


[Vpc]
T1 – T2: Measured voltage drops with a
capacitor discharge characteristic. This phase
lasts at least 10 seconds in older firmware
versions. Display shows A13.
1.5
T2: V < 1 Vpc. From now on, a new battery can
be connected. In the most recent firmware
1.0 versions, the display show s 3 red dots.

T1 T2 T3 t T3: a new battery is recognized.

It’s very important to understand the difference between a correct battery disconnection, and a bad connection situation, whi ch may
lead to a blocking state. The figure below shows what happens, from the charger’s point of view, in a bad connection situation.

V T1: a battery disconnection is detected.

[Vpc] T2: the connection has some problem, e.g. the


connection is partially interrupted.

T3: the connection problem disappears.


1.5

1.0

T1 T2 T3 t
In this case, due to some problem in the connection, the voltage drops enough to determine a battery disconnection but not enough
to pass the 1 Vpc voltage check. What happens in this case is that, both with the new or old firmware versions, the charger remains
locked in A13 in order to letting know the customer that the connection does not appear to be reliable. What you need to do in this
case is physically disconnecting the charger, let the voltage drop, and connect again the battery, as shown below.

T4: manual disconnection of the battery.


V
[Vpc] T5: a new battery is recognized.

1.5

1.0

T1 T2 T3 T4 T5 t

Troubleshooting: A13 usually appears at the end of a charge. This alarm may also spawn when connecting a battery which is
completely charged or with a nominal value that is greater than the charger’s one. Follow the instruction above to recover from this
alarm (basically, disconnect the battery, let the charger’s capacitors discharge, and connect again a new battery). If the charger
remains locked in A13 alarm, besides connection problems, you may also have connected the new battery too early. Disconnect the
battery and then wait for at least 7 seconds, 10 seconds or wait for the alarm to clear (depending on the firmware versions).

▪ A14: PUMP PRESS ERROR (CB, QL)


Non-blocking alarm. This error occurs whenever the Air Pump pressure is not within the proper limits. If the display is present, this
alarm will be shown in the data roll, after the charged ampere-hours (or eventually the number of slave devices, if there are any).
Moreover, this alarm causes the Air Pump to beep and to light its led. Most important, when this alarm occurs the charger’s turns the
pump off, while charge continues.
Troubleshooting: the air pressure is too high or too low, so check the air tube. Check also with a pressure gauge if the pressure is
within the 50 – 250 mbar range. If the air pump is always working, verify the correctness of the wiring between the Air Pump and the
charger. In fact, the pump should switch in a continuous cycle of 3 minutes of work and 10 minutes of rest (20 minutes after the first
hour of cycling). If problem persists, contact Zivan.

D01812-03 23
English ZIVAN PcCanConsole
▪ A14: SHORT OUTPUT (Q9, QE6)
Blocking alarm. This alarm occurs when the charger detects a significant current and a low voltage (< 1.05 V/cell) for 10 consecutive
seconds. In this case the charger stops.
Troubleshooting: the output of the charger has probably a short circuit. Check for short circuits in the connection cable and make sure
that the connectors are not in touch with metallic parts. If the problem persists, the charger may be damaged. Change the product or
contact Zivan.

▪ A15: TH. SENSOR KO (CB, Q9, QL)


Non-blocking alarm. This alarm reports a failure in the thermal sensor PT100, which may be short-circuited or open. If the display is
present, this alarm will be shown in the data roll, after the charged ampere-hours (or eventually the number of slave devices, if there
are any – for CB products, this way of displaying is done only in the 0.44 firmware versions or higher).
Troubleshooting: the temperature sensor PT100 is open or not working. Change or disconnect (at your own risk) the temperature
sensor. Contact Zivan.

▪ A16: LOGIC FAILURE #2 (CB, Q9, QE6, QE9, QL)


Temporary alarm. This error reports a problem in the voltage levels of the power supply, which is typically caused by a hole in the
mains voltage. During this alarm the charger stops and, similarly to the A07 alarm, waits for 2.5 seconds and then tries to resume the
charge from the point it was interrupted.
Troubleshooting: wait for the charger to try the restarting procedure. If the problem persists, check that the input power cord is
properly working and make sure that the mains voltage is correct.

▪ A17: FLASH CHECKSUM (CB, QL)


Blocking alarm. This error occurs when the microprocessor detects a corruption in its internal flash memory. This is done through a
checksum algorithm that is able to understand (with some limitations) if the microprocessor is running the same exact program that
was originally programmed or not.
Troubleshooting: try to turn off and turn on the charger. If the problem persists, change the product or contact Zivan.

▪ A18: EEPROM KO (CB, QE, QE9, QL)


Blocking alarm. This error occurs whenever there microprocessor detects communications problem with the external EEPROM
memory. When this alarm is shown in ZIVAN PC CanConsole, it is also followed by a number or an acronym that is used by Zivan to
understand how the alarm was generated.
Troubleshooting: try to turn off and turn on the charger. If the problem persists, change the product or contact Zivan

▪ A19: FLASH CHECKSUM (QE, QE9)


Blocking alarm. See description A17.
Troubleshooting: see description A17.

▪ A20: EEPROM KO (Q9, QE6)


Blocking alarm. This error occurs whenever there microprocessor detects communications problem with the external EEPROM
memory. When this alarm is shown in ZIVAN PC CanConsole, it is also followed by a number or an acronym that is used by Zivan to
understand how the alarm was generated.
Troubleshooting: try to turn off and turn on the charger. If the problem persists, change the product or contact Zivan.

▪ A20: LOGIC FAILURE #2 (QE, QE9)


Temporary alarm. See description A16 for NG1/NG3 and G9 products.
Troubleshooting: see description A16 for NG1/NG3 and G9 products.

▪ A21: FLASH CHECKSUM (Q9, QE6)


Blocking alarm. This error occurs when the microprocessor detects a corruption in its internal flash memory. This is done through a
checksum algorithm that is able to understand (with some limitations) if the microprocessor is running the same exact program that
was originally programmed or not.
Troubleshooting: try to turn off and turn on the charger. If the problem persists, change the product or contact Zivan.

▪ A21: LOGIC FAILURE #3 (CB, QL)


Blocking alarm. This error occurs when the charger’s detects a voltage that exceeds a safety threshold for more than 6 seconds,
approximately.
Troubleshooting: try to turn off and turn on the charger. If the problem persist, change the product or contact Zivan.

▪ A21: LOGIC FAILURE #3 (QE9 only)


Blocking alarm. This error occurs when the charger’s detects a voltage that exceeds a safety threshold for more than 25 seconds.
Troubleshooting: try to turn off and turn on the charger. If the problem persist, change the product or contact Zivan.

24 D01812-03
ZIVAN PcCanConsole English

▪ A29: CLK BATTERY OFF (CB for reduced logic only, Q9 products with Clock Calendar logics and firmware versions 0.24, 0.16 -
respectively - or higher)
Non-blocking alarm. This error occurs whenever the Year indication of the Clock Calendar is zero. This happens when the button cell
battery in the logic board is discharged or removed, or there are communications problem between the microprocessor and the Clock
Calendar. The control algorithm or this alarm is performed only once at the turn on of the charger. If the display is present, this alarm
will be shown in the data roll, after the charged ampere hours (or eventually the number of slave devices, if there are any). The
battery supplied with the charger has an expected service life of 5 years.
Troubleshooting: Battery needs to be replaced. Contact Zivan.

▪ A30: NODE RESET (CB)


Blocking alarm. At the turn on, if an EEPROM reset occurred or the EEPROM memory has been corrupted , the charger blocks the
initial display ROLL and asks to be programmed through the MODE button (or CanConsole).
Troubleshooting: program with MODE button or CanConsole the charger. Remember not to use Node 126.

▪ A31: NODES MISMATCH (CB)


Non-blockin alarm, available only in remote display firmware. This alarm is detected when the number of chargers connected to it is
different from the value programmed with the parameter “NUMBER OF NODES”.
Troubleshooting: put in “NUMBER OF NODES” parameter the correct value. If the parameter has been correctly set but the alarm
still appears, there may be a problem in the CanBus connections.

▪ A32: BAT.TYPE UNKNOWN (CB, CB9)


Temporary alarm. The type of battery received through the Zivan control room application system (BRAIN) doesn’t match to the type
of battery programmed in the charger. After battery disconnection, this alarm is cleared.

▪ A33: MASTER NOT FOUND (CB, CB9)


Temporary alarm, available only in remote display firmware. The display uniti s no longer receiving any connection from the Master
charger.
Troubleshooting: a problem may have occurred in the CanBus connections. Contact Zivan.

D01812-03 25
English ZIVAN PcCanConsole

CHARGE HISTORY WINDOW

In this window is shown the charging history of the charger. On top of the window, there is a text box that shows the total number of recorded
charges (CB, CB9 firmware version 1.03 or higher). This menu shows up to 255 charges, and each charge is provided with a wide number of
parameters, which are:

▪ NUMBER: number of the registered charge. Latest charges have the highest number.
▪ INITIAL VOLTAGE [V]: first measured battery voltage.
▪ MAX VOLTAGE [V]: last measured battery voltage (QE6, Q9, QE9) or maximum measured battery voltage (CB, QE, QL).
▪ INITIAL TEMPERATURE [°C]: initial temperature of the battery (CB, CB9, QE, QL) or last temperature of the battery (QE9). If
no thermal probe was connected, “-128” will be displayed (CB revision index 1.01 or higher).
▪ LAST CURRENT [A]: last significant current measured by the charger.
▪ AMPEREHOUR [Ah]: amperehour totally charged.
▪ AMPEREHOUR PHASE 3 [Ah]: amperehour charged in phase 3. This parameter is available in CB, Q9, CB9, QE, QE6, QE and
QL products, thus QE9 will always show zero.
▪ MAX. TEMPERATURE [°C]: maximum temperature of the battery (if thermal probe is connected). If no thermal probe was
connected, “-128” will be displayed (CB revision index 1.01 or higher).
▪ OVERCHARGE FACTOR [%]: overcharge factor. This parameter is available in CB, Q9, CB9, QE, QE6, QE and QL products,
thus QE9 will always show zero.
▪ TOTAL TIME [min]: charging time in phases #1 + #2 + #3.
▪ END STATUS: shows the last registered status of the charger or how the charge ended. The values shown are coded as follows
(CB firmware revision 1.03 or higher):

END STATUS Description


0 Charge did not start, or lasted very short (less than 5 min.)
1,2 Charge ended during Phase1 or Phase2 (respectively)
3 Charge ended during Phase3 or Phase4
4 Charge ended during Phase5
5 Charge ended during Phase6
Battery disconnection during Phase1, Phase2 or Phase3
6,7,8
(respectively)
Charge ended during Phase1, Phase2 or Phase3
10,11,12
(respectively) by a temporary or blocking alarm
Charge ended during Phase4, Phase5 or Phase6 by a
13
temporary or blocking alarm - (future development)
Charge ended (available only in non-infinite-timeout curves,
14
e.g. CU1 BA2) - (future development)

▪ END PHASE 3: shows how phase 3 has been concluded. The values shown are coded as follows (CB, CB9 firmware revision
1.03 or higher):

26 D01812-03
ZIVAN PcCanConsole English

END PHASE 3 Description


Phase3 has not been executed, or the charge performed
0
used charging profile 2, 3 or 5 (which don’t have a Phase3)
1 Phase3 ended by dV/dt control
2 Phase3 ended by overcharge control
3 Phase3 ended by timeout
4 Phase3 was still in progress when charge stopped
Phase3 ended by voltage control (for example, voltage
5
reached 2.75 V/el)

▪ CURVE TYPE: shows the value of the charging curve used


▪ CAPACITY PROGRAMMED: shows the capacity programmed, expressed in Ah
▪ DATE: shows the date in the year/month/day format. For those products who don’t have the Clock Calendar circuit, date shown
will be -1/1/-1.
▪ TIME: shows the last registered time in the hour:min format. If DATE is -1/1/-1, this parameter value is meaningless.

Four buttons are also present:

- Save: allows the user to save data on a .csv file (readable by Microsoft Excel).
- Print: prints history logbook data on the selected printer.
- Clear (password only): clears history logbook. You need to stop and restart the charger in order for to clearing process to take
place (for example by using the S/S Ch. Button in the main window).
- Close: closes the window.

When opening Charge History Window, please keep in mind that ZIVAN PC CanConsole reads:

- A number of charges equal to the recorded charge counter (CB, CB9 firmware revision 1.03 or higher)
- all the possible charges stored in the EEPROM memory of the charger (up to 256 charges), even if these data are blank (all
other firmware versions).

These operations may take a very long time. If you close this window before the operation has been completed and you try to open another
window that requires to read the EEPROM memory (for example, Tester Window), you will need to wait first to the Charge History operations
to be completed.
In this case, you can abort this data transmission by closing and restarting ZIVAN PC CanConsole. Anyway, you don’t need to wait for the
Charge History to be completely loaded to be able to use the Save button.

DATALOGGER WINDOW
The Datalogger saves some of the most relevant information about the
charge currently being performed in 5-minutes steps.
The saved data are current, voltage and internal temperature.
The Datalogger saves up to 255 samples. Similarly to the Charge
History, ZIVAN PC CanConsole reads all the 255 samples stored in the
EEPROM memory of the charger, so If you close this window before the
operation has been completed and you try to open another window that
requires to read the EEPROM memory (for example, Tester Window),
you will need to wait first to the Datalogger operations to be completed.

D01812-03 27
English ZIVAN PcCanConsole

CANBUS MONITOR
ZIVAN PC CanConsole has a built-in CanBus monitor that
can be accessed though the Function menu/Monitor Canbus.
This monitor has an 11-bit ID filter displayed on the right of
the window, while the centre of the window shows the data
transmitted and received by the ZIVAN PC CanConsole.
CanBus Monitor Window has six buttons:

- Start: starts the bus monitoring


- Hex: toggles between hexadecimal and decimal
number representation
- Relative: toggles between relative and absolute time
indication
- Save: saves the transmitted and received data in a
.csv file (readable by Microsoft Excel)
- Reset: clears the window
- Close: closes the CanBus Monitor

28 D01812-03
ZIVAN S.r.l.
Via Bertona, 63/1
42028 Poviglio (RE) ITALIA
Tel. +39 0522 960593
Fax +39 0522 967417
E-mail: info@zivan.it
Web: www.zivan.it

D01812-03

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