HP DesignJet

T120/
T125/T130/T520/
T525/T530
ePrinters
Service and Support
Training
Rev. 19.04.01
© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential - For training purposes only.
Course overview and agenda

Module 1: Product Introduction

Module 2: Install, Set up, and Configure
Module 3: Use and Maintain
Module 4: Support: Software (Only for new remote support engineers)
Module 4: Support: Troubleshooting
Module 4: Support: Hardware & Module 5: Service and Repair

Note
HP DesignJet ePrint & Share is covered from a printer hardware perspective only, including
setup and configure, basic usage from the printer front panel, and related troubleshooting.

2 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
What will I learn in this course?

You gain the knowledge and skills to:

− Install the printer
− Use and demonstrate the printer hardware and software (HP DesignJet ePrint & Share excluded)
− Understand key concepts regarding hardware and software theory of operation required to perform
customer support for the product
− Perform problem resolution and product repair

3 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Module 1
Product Introduction

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Module 1 agenda

• Lesson 1: Introducing the T120/ T125/T130/T520/T525/T530

• Lesson 2: Supportability enhancements
• Lesson 3: Web Services, new HP DesignJet ePrint & Share
• Lesson 4: Supplies SKU Map and Media Compatibility
• Lesson 5: Competition

5 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
For more information…

• Datasheets: T120/T125/T130/T520/T525/T530, • Manuals:

DesignJet ePrint & Share − http://www.hp.com/go/T100/manuals
• Marketing Animations/Videos* − http://www.hp.com/go/T125/manuals

• HP DesignJet ePrinter Family Brochure − http://www.hp.com/go/T130/manuals

− http://www.hp.com/go/T525/manuals
• Printhead Technology Backgrounder
− http://www.hp.com/go/T530/manuals
• Graphics and Technical Supplies Compatibility
Brochure
• HP.com websites* • Support:
− http://www.hp.com/go/designjetT120 − http://www.hp.com/go/T100-T500/drivers

− http://www.hp.com/go/designjetT520 − http://www.hp.com/go/T100/support

− http://www.hp.com/go/eprintandshare − http://www.hp.com/go/T125/support

− http://www.hp.com/go/LFPrintingMaterials − http://www.hp.com/go/T130/support
− http://www.hp.com/go/T525/support
• 3 min to sell HP vs. Canon**
− http://www.hp.com/go/T530/support
• Front panel/Touchscreen menu map
6 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Lesson 1
Introducing the T120/T520

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
HP DesignJet T120 and T520 ePrinter series

T120 24-in T520 24-in T520 36-in

8 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Fall 2012
Public announcement – September 24 / Availability – October 1*
Today Fall 2012
Designjet 111 Tray/Roll Designjet T120 24" Entry level to Large Format Printing
An affordable and easy to use web
connected printer with tray and roll for
personal use that print large-format
technical documents in-house
Designjet 510 24"/42" Designjet T520 24"/36"

Replaces 5xx/130 Installed Base

A reliable and easy to use web connected
printer with tray and roll for small studios
Designjet 130 24" that print large-format technical documents &
renders documents in the office.

9 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
*May vary based on region and country
 Roll Cover Service Diagnostics On axis Printhead
HP-GL/2

DesignJet Utility HP DesignJet ePrint & Share

256MB HP Jetdirect
Stand 35 sec AutoUpdate
PostScript
Email printing
Wi-Fi Internet Connection
LAN
1GB
PCL3 Embedded Web Server

70 sec
Touch Front Panel
Accessory Automatic Roll to Sheet Switching
Hard Disk memory
10 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Roll Cover Service Diagnostics On axis Printhead
HP-GL/2

Designjet Utility HP DesignJet ePrint & Share

256MB HP Jetdirect
Stand 35 sec AutoUpdate
PostScript
T120 & T520 Email printing
Wi-Fi Internet Connection
T520 Only
LAN
1GB
T120 Only
PCL3 Embedded Web Server

70 sec
Touch Front Panel
Accessory Automatic Roll to Sheet Switching
Hard Disk memory
11 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Spring
Introducing the ‘19

HP DesignJet T100, T125, T130 24-in; T525 and T530

24-in and 36-in
T100* / T125 T130 T525 T530

24-in 24-in/36-in
* T100 US Only
12 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Spring
HP DesignJet T100, T125, T130 24-in; T525 and ‘19

T530 24-in and 36-in

The smallest, easiest to use large-format printer

FITS MY ENVIRONMENT TRULY MOBILE TRANSPARENT

THE SMALLEST, MOST EASILY PRINT FROM

AFFORDABLE PRINTER PRINT IN ONE CLICK
YOUR SMARTPHONE

MOST COMPACT FOOTPRINT BEST HP SMART APP BEST HP CLICK

SAVE SPACE AND MONEY WITH
A3/A4 TRAY

FITS MY WAY OF DOING BUSINESS

ENABLES ONLINE CHANNEL (PORTFOLIO)

13 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Spring
HP DesignJet T100, T125, T130 24-in; T525 and T530 24-in and 36-in ‘19

Main differences:

• Industrial design: The color has been changed to white for all SKUs except the roll covers and stands.
• Opaque covers
• 7 new SKUs
• The speed has been increased across the portfolio:
• up to 35 s/A1 in the T1xx
• up to 28 s/A1 in the T5xx
• New Service Kit available for the MPCA (same hardware as Rev B/C MPCAs, but different Service Kit).
• Poster App is supported across all SKUs (complementing the HP SmartApp, HP Click, and DesignJet Utility).
• Airprint is not supported: No direct printing support from iOS devices. The alternative is to use the HP
SmartApp to print the most common file formats (e.g. PDF, JPEG).
• No MAC drivers: MAC users should use HP Click instead.
• ePrint is not supported
• The automatic Firmware update has been moved to Set-up
• The roll cover and the clear window have been removed in the T5xx (in 24-in and 36-in).
14 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Meet the customer

Small Office/Home Office Small Design Studios

Students, AEC, GIS & MCAD AEC, GIS & MCAD

New to Large Format Installed Base Replacement

15 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
New to Large Format (Small Office/Home office)
Students Who they are
• Student/Young person starting their business
• New to large format
• Always connected to internet & social media
Architects • They ♥ design

Engineers What they do

• They work at home
• They cannot spend time learning how to print
• They need to print A3/B often and A1/D occasionally
Construction • Outsource to repro today

GIS Purchase criteria

• Trigger driven: New business/ Major project
• Gather Information: Web (Product specs & reviews)/ Professional
organizations / Smart friends
MCAD • Shop for best price / service
• Low dealer involvement and almost zero dealer loyalty
16 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
What the T120 offers New to Large Format customers
• Two printers in one
• Wi-Fi & LAN included
1 More for your money •
•
Take control of your print jobs
Outstanding print quality

Compact and • Smallest in its class

2 easy to use
• Touchscreen
• True print preview from driver

• Print from virtually anywhere

Print from • Access and print you content wherever you are
3 virtually anywhere
•
•
Save copies to the cloud
Email projects to the T120 and print

17 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Reference : T120 datasheet
Designjet T120 24-inch
An affordable and easy to use web-connected printer with tray and roll for
personal use that print large-format technical documents in-house.
4.3" Touchscreen front panel

24" Stand accessory

24" Spindle accessory

LAN & Wireless

1200 dpi

Prints from A3/B to A1/D size

HP Designjet ePrint & Share with included roll & tray

• HP 711 29ml Cyan, Magenta, Yellow 70 sec . A1/D

• HP 711 38ml /80ml Black ink
• HP 711 Designjet Printhead Replacement kit Smallest footprint in the market:
Less than 1m / 39 inches

18 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Only for

HP DesignJet T120 vs. Designjet 111

T120

HP DesignJet T120 Advantages vs. HP DesignJet 111

• With A3 tray included: 2 printers in 1 (media input & output)

• Roll version only had roll, no tray
• Wi-Fi connectivity
• 70 sec. A1/D, 1200 dpi* speed/resolution • No Wi-Fi
More for your • 256 MB RAM** • 90 sec an A1/D*
money • High quality results (leveraging T series inks) • 64 MB RAM
• Long life integrated printhead (on Axis) • 4 Printheads
• Automatic firmware upgrade • No Automatic firmware upgrade

• Touch panel, with animations

Compact and easy • True print preview from driver thanks to HP DesignJet ePrint & Share
to use (web services) • Iconic front panel

• Access your projects thanks to HP DesignJet ePrint & Share (HP Dnj
eP&S)
Print from • Save copies in HP DesignJet ePrint & Share
virtually anywhere • Print from your smartphone thanks to HP Dnj eP&S
• Email printing
*Fast, coated paper **Temporary storage 2GB extra

19 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Installed Base Replacement (Small Design Studios)
Who they are
Architects • They work in a small architecture studio
• The studio employs less than 10 people
• They ♥ HP Brand

Engineers

What they do
• They work from different places
Construction • Print A3/B often and A1/ D occasionally but they have work peaks and
need to manage deliveries
• Most of them have an HP DesignJet + LaserJet for A3 jobs
GIS
Purchase criteria
• Trigger driven: Former LF breaks/ Major project
MCAD • Internet search
• Calls dealers and explains needs
• Brand loyal

20 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
What the T520 offers Installed Base Replacement customers
• Achieve accurate lines, sharp details (2400 dpi)
Fast and • Process complex files at high speeds
1 professional
• Deliver architectural designs, maps, photos, &
presentations with high-quality results

• Touchscreen
Easy and
2 convenient printing
•
•
True print preview from driver
Built-in B+ tray and frontloading roll
• Wi-Fi & LAN included

Print from • Print from virtually anywhere

3 virtually anywhere
•
•
Access and print you content wherever you are
Save copies to the cloud
• Email projects to the T120 and print

21 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Reference : T520 datasheet
T520 24-in./36-in.
A reliable and easy to use web-connected printer with tray and roll for small studios
that print large-format technical documents & renders documents in the office
HP-GL/2
4.3" touchscreen front panel

LAN & Wireless 2400 dpi

35 sec . A1/D
HP DesignJet ePrint & Share
24" Spindle accessory
36" Spindle accessory
Bin & stand included
HP 711 29ml Cyan, Magenta, Yellow
HP 711 38ml /80ml Black ink
Prints from A3/B to A1/D size with
included roll & tray HP 711 Designjet Printhead Replacement kit
✓2x speed, 2x print resolution=2x professional
22 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Only for

HP DesignJet T520 vs. Designjet 510

T520

HP DesignJet T520 Advantages vs. HP DesignJet 510

• 35 sec an A1/D, 2400 dpi

• 1 GB RAM • 55 sec an A1/D
• Original HP-GL/2 • 160 MB RAM
Fast and • LAN included • No A3 tray, legs as an accessory
professional results • High quality results (leveraging T series inks) • No LAN
• Long life integrated printhead (on Axis) • 4 Printheads
• Automatic firmware upgrade • No automatic firmware upgrade

• Touch panel, with animations

Easy and convenient • True print preview from driver thanks to HP Dnj eP&S
• A3 tray & legs included
printing • Front loading
• Wi-Fi

• Access your projects thanks to HP DesignJet ePrint & Share

Print from virtually • Save copies in HP Dnj ePrint & Share
anywhere • Print from your smartphone thanks to HP Dnj eP&S
• Email printing
23 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Only for

HP DesignJet T120 vs. T520

T120/T520

Designjet T120 Designjet T520

Target Entry level for new to large format Small and medium business. Installed base replacement

Speed 70 sec./page on A1/D 2x Faster: 35 sec./page on A1/D

Resolution Up to 1200 x 1200 dpi* 2x Resolution: Up to 2400 x 1200 dpi*

Memory/Languages 256MB/PCL3 4x Memory: 1GB/HP-GL/2 (in printer processing)

Hardware Stand as an accessory/no Roll cover Stand for all regions/Roll cover

Media input/output Roll and multi-sheet tray

Connectivity Wi-Fi, Fast Ethernet, USB

Web Services Yes: Internet, Automatic Firmware upgrade, HP DesignJet ePrint & Share, email printing
• HP 711 29ml Cyan, Magenta, Yellow
Supplies • HP 711 38ml /80ml Black
• On axis Print Head
24 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Only for

Portfolio positioning
T120/T520

Designjet T120 Designjet T520 Designjet T790

Personal Small Workgroup Medium to large workgroup

+ 256 MB + More memory (1GB vs. 256 MB) + 6 inks vs. 4 inks: Achieve professional results thanks to neutral gray ink
+ 70 sec an A1/D, 1200 dpi + 2X faster printing (35 sec vs. 70 sec for an + Ability to print correctly and consistently, regardless of the application,
+ Touchscreen front panel A1/D) computer, or resolution of the printer thanks to PostScript accessory
+ HP Designjet ePrint & Share + 2X print resolution (2400dpi vs. 1200dpi) + Higher unattended thanks to bigger cartridges (4.5x)
+ Compact : Less than 1-m + Stand included + Lower cost per copy, up to 40% less than T520
+ Wi-Fi & Fast Ethernet + Security features and manageability : Web Jetadmin, Job accounting and
+ With A3 tray included: Two external HD
printers in one + 8X Memory: process complex files thanks to more memory
+ Print directly from your USB thumb drive

25 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Only for

HP DesignJet Portfolio – Fall 2012

T120/T520

Scanner, MFP and 3D

Personal Small Group Medium to Large Groups Department and Production
printer
HP DesignJet HP DesignJet HP DesignJet HP DesignJet HP
T120 ePrinter T520 ePrinter T1300 ePrinter T7100 Printer DesignJet
series series series series T1200 HD-
24” 24" & 36" 44" 42" MFP
44"
HP DesignJet HP DesignJet HP DesignJet HP HD
T790 ePrinter T2300 eMFP Z5200 Printer Scanner
series series series 42”
HP DesignJet ePrint & Share 24" & 44" 44" 44"
Free web service that makes it HP DesignJet
easy to access and print large- Z6200 Printer
format documents using tablets, series
smartphones, laptops or your
42" & 60"
printer touchscreen. Professional Photo
HP DesignJet
Z2100 Photo
Printer series
24” & 44”
HP DesignJet
Z3200 Photo
Printer series
26 24” & 44”
© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Spring
HP DesignJet T100, T125, T130 24-in; T525 and T530 24-in and 36-in ‘19

HP DesignJet T-series portfolio HP DesignJet

T3500 Production MFP

PRODUCTION MFP
For departments with
high printing volumes
SF
HP DesignJet
T7200 Production

HP DesignJet
T2530 MFP Series

WORKGROUPS MFP
For medium to large
offices & enterprises SF

HP DesignJet T930 and HP DesignJet T1700

T1530 Printer Series Printer Series
HP DesignJet HP DesignJet
T830 MFP 24” T830 MFP 36”

STANDARD MFP
For home or
small offices & mobile
sites SF
HP DesignJet
HP DesignJet T100* / HP DesignJet T130 HP DesignJet T525 HP DesignJet T530 HP DesignJet T525 HP DesignJet T530 T730 Printer
T125 Printer Printer* Printer 24-in Printer 36-in Printer 36-in
Printer 24-in
44”
27 24”contained herein is subject to change without notice. HP Confiden. HP Restricted.
© Copyright 2019 HP Development Company, L.P. The information 36”
* T100 US Only Infrastructure
Residential Construction Commercial Construction
Construction
 Spring
Product numbers ‘19

HP DesignJet T120/T520 HP DesignJet T100*, T125, T130, T525 and T530

Product Product
Name Name
Number Number
CQ890A HP DesignJet T520 24-in ePrinter 5ZY56A HP DesignJet T100 24-in Printer
CQ890B HP DesignJet T520 24-in Printer 5ZY57A HP DesignJet T125 24-in Printer
CQ890C HP DesignJet T520 24-in Printer (2018 edition) 5ZY58A HP DesignJet T130 24-in Printer
CQ890D HP DesignJet T520 24-in Printer (2018 edition) 5ZY59A HP DesignJet T525 24-in Printer
CQ890E HP DesignJet T520 24-in Printer (2018 edition, legless) 5ZY60A HP DesignJet T530 24-in Printer
CQ891A HP DesignJet T120 24-in ePrinter 5ZY61A HP DesignJet T525 36-in Printer
CQ891B HP DesignJet T120 24-in Printer 5ZY62A HP DesignJet T530 36-in Printer
CQ891C HP DesignJet T120 24-in Printer (2018 edition) * T100 US Only

CQ893A HP DesignJet T520 36-in ePrinter

CQ893B HP DesignJet T520 36-in Printer
CQ893C HP DesignJet T520 36-in Printer (2018 edition)
CQ893E HP DesignJet T520 36-in Printer (2018 edition, legless)
28 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Lesson 2

Supportability Enhancements

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
30 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Supportability enhancements

HP DesignJet 111 Series HP DesignJet 510 Series

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HP DesignJet T120/T520 ePrinter Series - NEW

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 Reference document: Front panel/Touchscreen menu map
T120/T520 Front Panel
Color Touchscreen
Access a wide range of user-related tasks
• Load media
• Configure printing settings
• Check and/or replace supplies
• HP DesignJet Web Services: Wireless Set Up
• Troubleshooting: diagnostics
• Difference from T7x0 & Tx300 touchscreen:
A contextual help icon

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Lesson 3

Web Services, New HP DesignJet ePrint & Share

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Web Services
• Network connection: LAN & Wireless
• Internet connection
• Auto Update
• HP DesignJet ePrint & Share
• ePrint/email printing
• AirPrint

35 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
HP DesignJet ePrint & Share (1/3)
How can I get content in the cloud?
Benefit “Peace of mind - Automatic, secure online record of every print and scan”
New HP DesignJet Driver with ePrint &
Share
• True print preview
• Save an online copy of every print
• Access remotely to the printer

Changes from the previous version

1. Printing tool and Go web driver benefits moved to the
traditional driver.
2. 1 tool and 1 path for printing all large format documents.
Additional software download is not needed any more.
3. Prints are saved in HPGL2 format

36 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
HP DesignJet ePrint & Share (2/3)
Print from virtually anywhere using any device
Benefit The future is already here - easily print from smartphones, tablets and laptops
Benefit Adapts to your work style - access and print drawings from virtually anywhere
Content accessible from
1. HP DesignJet ePrint & Share web site
2. HP DesignJet ePrint & Share mobile app
3. HP DesignJet printer’s touchscreen

New Email printing

1. File formats: PDF, TIFF, JPG
2. Size: 10MB maximum
3. No scale performance. Original file size used.
4. Portrait orientation

Changes from the previous version

1. New interfaces for ePrint & Share web site, mobile app and
printer’s touchscreen
2. From “Events structure” to “Files structure”.
37 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
HP DesignJet ePrint & Share (3/3)
Collaborate your way
Benefit Make things easy – Share your own way and print seamlessly from AutoCAD WS or FTP
Share your HP DesignJet ePrint & Share content
Create a link for files stored in HP DesignJet ePrint & Share cloud.
Simply paste the link in an email or messaging service.
FTP sites only in one place
Multiple FTP sites can be accessed only in one interface, HP
DesignJet ePrint & Share web site. Access, view and print FTP
files when you need them.
Plot to print from AutoCAD WS
Only with HP DesignJet ePrinters you can print content from
AutoCAD WS

Changes from the previous version

Share capability. From a tool with contact management and
messages creation, to a tool for sharing content with the
freedom of choosing the messaging service that the customer
wants.
38 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Ecosystem: Devices & Printing Paths: Local
Devices Local Printing – Workflow Cloud Printing – Workflow

Send email to the printer

Using user application + printer driver Using HP DesignJet ePrint & Share Web UI
or eDriver

Using HP DesignJet ePrint & Share Web

Using any app supporting AirPrint (iOS
UI, ePrint & Share App
5.1 or higher)

Sending email to the printer

Using HP DesignJet ePrint & Share Web

UI, ePrint & Share App
Not supported

Sending email to the printer

HP DesignJet ePrint & Share App in the

Reprint button Front panel

39 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Lesson 4

Supplies SKU Map and Media Compatibility

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Supplies SKU Map: HP 711 – Trade cartridges
Single SKUs Y M C K K
29ml 29ml 29ml 38ml 80ml
CZ132A CZ131A CZ130A CZ129A CZ133A

Tri-Packs Y M C
3* 3* 3*
29ml 29ml 29ml
CZ136A CZ135A CZ134A

All cartridges are compatible with both T120 and T520

41 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Supplies SKU Map: HP 711 – Introductory Cartridges
T120
12ml colors Y M C K
12ml 12ml 12ml 38ml
38ml black CZ128S CZ127S CZ126S CZ129A

T520
29ml colors Y M C K
29ml 29ml 29ml 80 ml
80ml black CZ132A CZ131A CZ130A CZ129A

42 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Comparison with earlier inks (1/2)

T120/T520: HP 711 ink system Earlier Designjet ink systems

1 color per ink
YES YES
cartridge
NO. Due to size and product
Shake before
design. Not advisable to YES
installation
shake as customer may drop it
Warranty end YES – 24 months since
YES – 24 months since manufacturing date
date manufacturing date
NO. Not required in this
Ink “expiration” YES, but can be overridden
platform

43 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Comparison with earlier inks (2/2)
T120/T520:
HP 711 ink system HP 5xx//11x HP T790
Inks CMY : Ghidorah CMY : Hippo inks CMY pk G: Ghidorah
K : Nemo matte black K : Zaphod mk : Nemo matte black
Ink Type CMY : Dye based CMY : Dye based CMY pk G : Dye based
K : Pigment K : Pigment mk : Pigment
Color
KCMY KCMY CMY pk mk G

44 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Supplies SKU Map- HP 711 Printhead Replacement Kit
Printhead mean life is
more than 8 years
Printhead •T520 36": 8 years
Replacement Kit Y M C K
12ml 12ml 12ml 38ml
•T520 24": 13 years
C1Q10A •T120 24": 20 years

• MUST be initialized using new set of inks or printhead

assembly (PHA) might be filled with air, leading to print
quality defect and printhead rejection.
• Trade printhead is offered as Printhead Replacement Kit,
which consists of one printhead and set of KCMY inks
45 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 NEW Printhead generation!
TODAY Fall 2012
Printhead Generation 3 Printhead Generation 4
NEW
• Old technology • Current 21st century technology
• End of the 80’s wafer technology • Patented polymer coatings for long life
• Older technology orifice layer
• 600 dpci • Drops are more controlled
• Ink Delivery System • 1200 dpci (dots/column inch)
• Off-Axis: Ink supply does not ride on the • More efficient energy consumption / unit
carriage area fill
• Tubes run through the printer from a • Ink Delivery System
remote ink supply station
• On-Axis: Ink supply rides on the carriage axis
• No tubes running through printer and remote
ink supply station

46 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Comparison with earlier printheads

HP 711 ink system Earlier Designjet ink systems

1 color per printhead NO (all four colors on one printhead) YES (separate color on each printhead)

Printhead pre-installed YES NO (contain ink with shelf-life)

New cartridges required

YES (To prevent printhead failure) NO (Printheads prefilled with inks in factory)
during printhead initialization
Replacement printheads
YES YES
available in normal stores
Setup or Purger printheads for YES (Purger is used to purge out air in the ink delivery
NO
initial setup system (IDS))

Warranted : Usage limit 4L Ranging from 200 to 560 ml

Determine by “Warranty Ends Date” printed on product

Warranty : Duration One year from date of installation
label

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 Reference: Graphics & Technical Supplies compatibility brochure

T120/T520: HP LF printing materials SKU map

Rolls Cut Sheets HP DJ T520 only
A2 A1 A0 18" 24" 36" 13" x 19" 18" x 24" - max. 45,7m or 150 ft

HP Universal Bond Paper Best in class black lines for

HP Bright White Inkjet Paper everyday printing
HP Universal Coated Paper Ideal materials for presentation
HP Bond and Coated
HP Coated Paper of your work – from drawings,
Papers
ilustrations or design proofs to
HP Universal Heavyweight Coated Paper
signs and posters
HP Heavyweight Coated Paper
HP Yellow Colored Paper
HP Natural Tracing Paper
HP Technical Papers For reproducible drawings
HP Translucent Bond Paper
HP Clear Film For multiple overlays and
HP Films tracking changes
HP Matte Film
HP Premium Gloss Photo Paper Higher gamut and longer
HP Premium Satin Photo Paper
NEW lightfastness
HP Technical Photo
Papers HP Universal Gloss Photo Paper
HP Universal Satin Photo Paper
Economical photo printing

HP Self-adhesive
HP Everyday Adhesive Matte Polypropylene Self adhesive signs and posters
Materials
HP Banner and Sign
HP Everyday Matte Polypropylene Print even a roll-up
Materials
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with this durable
material
Lesson 5

Competition

© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Reference : 3min to sell
Key advantages vs. competition
Designjet T120 24-inch
Fall 2012 Natural competitor
• Tray
• Wi-Fi
• New Industrial Design
• Image quality
HP T120 Canon More for • Long life printhead
your money • Ink efficiency
iPF605 • Speed (70 sec T120 vs. 33 sec Canon an A1/D)
• 5 inks (Canon) vs. 4 inks (T120)
• Cartridge capacity (130ml in Canon vs. 29ml Color, 38/80ml K in
T120)
• Touchscreen front panel
Compact and • Footprint: 987mm vs. 997mm (width)
easy to use • True print preview from driver thanks to HP DesignJet ePrint &
Share

Print from • Access your projects thanks to HP DesignJet ePrint & Share
• Save copies in HP DesignJet ePrint & Share
virtually • Print from your smartphone thanks to HP DesignJet ePrint & Share
anywhere • Email printing

50 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Reference : 3min to sell
Key advantages vs. competition
Designjet T520 24-inch and 36-inch
Fall 2012 Natural Competitor
HP T520 24" Canon iPF610 • More memory (1GB vs. 256MB)
• Original HPGL-2
• Tray (iPF710 doesn’t have tray)
• Wi-Fi
Fast and
\ • Image quality
professional • Long life printhead
• Ink efficiency
results • New Industrial Design
• = Speed (35 sec vs. 33 sec an A1/D)
• 5 inks (Canon) vs. 4 inks (T520)
HP T520 36" Canon iPF710 • Cartridge capacity (130ml in Canon vs. 87ml Color/80ml in T520)

Easy and • Touchscreen front panel

• True print preview from driver thanks to HP DesignJet ePrint & Share
convenient • Footprint: 30% more compact (36") 987mm vs. 997mm (24")
printing • Automatic Roll Switch

Print from • Access your projects thanks to HP DesignJet ePrint & Share
• Save copies in HP DesignJet ePrint & Share
virtually • Print from your smartphone thanks to HP DesignJet ePrint & Share
anywhere • Email printing
Competitive
HP DesignJet T100/T500 Printer Series vs. Epson T31XX/T51XX → Feature 2 Feature

DesignJet T100/T500 DesignJet T100/T500

Printer Series Printer Series
STRENGTHS WEAKNESSES

More compact Smaller

More color ink
efficient cartridge
machine and tri-pack available
29 cc vs. 50 cc
Simplicity from setup to output:
DesignJet T100/T500 HP Click A3 tray with ARSS
Approximately 30s to switch + change
Printer Series HP Smart output tray
HP Poster App
Faster Portfolio
As fast as:
- 30s/A1 in 24-in
- 27s/A1 in 36-in
Epson T31XX/T51XX

52 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Competitive
HP DesignJet T100/T500 Printer Series vs. Epson T31XX/T51XX → Competitive
messages

Platform flagships Lower TCO [1]: Simplicity from

remain unchallenged
setup to output:

o Up to 31% more
o 7% less operational o HP Click cuts job
efficient in ink
footprint preparation by 96% and
consumption
o HP keeps having best IQ whole printing time by
o 84% more efficient in
without loss of details 51%
PH cleaning
nor information o HP Smart

[1] Temporary results based on CAD plots, full TCO at intro

53 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
 Competitive
HP DesignJet T100/T500 Printer Series vs. Canon TM-200/TM-300 → Feature 2
Feature
DesignJet T100/T500 DesignJet T100/T500
Printer Series Printer Series
STRENGTHS WEAKNESSES

More compact Smaller

95% cartridges
more efficient in PH cleaning
29 cc23%
and vs. 130/300 cc
while printing
Simplicity from setup to output:
HP Click 80tri-packs
+ cc vs. 130/300cc
available for better cost*copy
DesignJet T100/T500
Printer Series
HP Smart Slower
HP Clickportfolio
cuts job preparation by 81% and
HP Poster App - 24s/A1
whole in 24-in
printing time by 14%
Versatile – Print small drawings - 20s/A1 in 36-in
with built-in A3 Tray

Canon TM-200/
TM-300

54 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Competitive
HP DesignJet T100/T500 Printer Series vs. Canon TM-200/TM-300 → Feature 2
Feature

Lower TCO [1]: Simplicity from

Platform flagships
remain unchallenged setup to output:

o 18-29% less operational o Up to 23% more o HP Click cuts job

footprint efficient in ink preparation by 81% and
o HP keeps having best IQ consumption whole printing time by
without loss of details o 95% more efficient in 14%
nor information PH cleaning o HP Smart

[1] Temporary results based on CAD plots, full TCO at intro

55 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.
Key takeaways

Easier to use with

Differentiated
Improved portfolio new features on:
portfolio to enable
with speed increase - HP Click (with HP
better online GTM
across all platforms Poster app)
programs
- HP Smart

56 © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. HP Confiden. HP Restricted.