MX 16-slice

V2.0 Software Installation

Instructions

Preliminary 3 August 2016

459800836831
Revision D

This document and the information contained in it is proprietary and confidential information of Philips Healthcare ("Philips") and may not be
reproduced, copied in whole or in part, adapted, modified, disclosed to others, or disseminated without the prior written permission of the Philips
Legal Department. Use of this document and the information contained in it is strictly reserved for current Philips personnel and Philips customers
who have a current and valid license from Philips for use by the customer’s designated in-house service employee on equipment located at the
customer’s designated site. Use of this document by unauthorized persons is strictly prohibited. Report violation of these requirements to the
Philips Legal Department. This document must be returned to Philips when the user is no longer licensed and in any event upon Philips’ first
written request.
This document and the information contained in it is strictly reserved for current Philips Healthcare (“Philips”) personnel, Philips licensed
representatives and Philips customers who have purchased a valid service agreement for use by the customer’s designated in-house service
employee on equipment located at the customer’s designated site. Use of this document by unauthorized persons is strictly prohibited. This
document must be returned to Philips when the user is no longer licensed and in any event upon Philips’ first written request.

© 2016 Koninklijke Philips N.V. All Rights Reserved. CSIP Level 1

MX 16-slice V2.0 Software Installation Instructions

Safety and Legal Information

To the User of This Manual
The user of this manual is directed to read and carefully review the instructions, warnings and cautions contained herein
prior to beginning installation or service activities. While you may have previously installed or serviced equipment similar

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to that described in this manual, changes in design, manufacture or procedure may have occurred which significantly
affect the present installation or service.

Legal Manufacturer
Philips Medical Systems (Cleveland), Inc.
A Philips Healthcare Company
595 Miner Road
Cleveland, OH 44143
USA

Warranty Disclaimer
Philips provides this document without warranty of any kind, implied or expressed, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability
Philips has taken care to ensure the accuracy of this document. However, Philips assumes no liability for errors or
omissions and reserves the right to make changes without further notice to any products herein to improve reliability,
function, or design. Philips may make improvements or changes in the product(s) or program(s) described in this
document at any time.

Password Notice
The PASSWORD is the property of Philips Healthcare and is provided for the exclusive purpose of providing access to
selected service utilities which are described in this service manual as being associated with the password. Use of this
password for any purpose other than for the access to the selected services utilities is strictly prohibited.

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MX 16-slice V2.0 Software Installation Instructions

Safety

WARNING: In addition to the warnings listed above, follow all safety guidelines as described in the
Safety Manual. Failure to do so can result in severe personal injury.

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Installation and Environment
Except for installations requiring certification by the manufacturer, see that a radiation protection survey is made by a qualified expert
in accordance with NCRP 102, section 7, as revised. Perform a survey after every change in equipment, workload, or operating
conditions which might significantly increase the probability of persons receiving more than the maximum permissible dose
equivalent.

Diagnostic Imaging Systems - Mechanical-electrical Warning

WARNING: Before initiating a movement of the patient table or gantry, ensure that the area is free of
obstructions such as tools, boxes, chairs, and step stools. Physical injury or damage can
occur.
All of the moveable assemblies and parts of this equipment should be operated with care and routinely inspected in accordance with
the manufacturer’s recommendations contained in the equipment manuals.
Only properly trained and qualified personnel should be permitted access to any internal parts. Live electrical terminals are deadly; be
sure line disconnects are opened and other appropriate precautions are taken before opening access doors, removing enclosure
panels, or attaching accessories.

Do not under any circumstances remove the flexible high tension cables from the x-ray tube housing or high tension generator and/or
the access covers from the generator until the main and auxiliary power supplies have been disconnected. Failure to comply with the
above may result in serious or fatal bodily injuries to the operator or those in the area.

Prior to any service and maintenance activities inside components:

• Switch off the system at the main power supply, and the uninterruptible power supply (UPS).
• Make sure that no other person can switch on power or switch off any safety measures, when installation, maintenance or service
work on the system is performed.
• Always use an ESD protection wrist strap when servicing any component in the system.

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MX 16-slice V2.0 Software Installation Instructions

Electrical-grounding Instructions
The equipment must be grounded to an earth ground by a separate conductor. The neutral side of the line is not to be considered the
earth ground. On equipment provided with a line cord, the equipment must be connected to a properly grounded, three-pin
receptacle. Do not use a three-to-two pin adapter.

Diagnostic Imaging Systems - Radiation Warning

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X-ray and Gamma-rays are dangerous to both operator and others in the vicinity unless established safe exposure procedures are
strictly observed.

The useful and scattered beams can produce serious or fatal bodily injuries to any persons in the surrounding area if used by an
unskilled operator. Adequate precautions must always be taken to avoid exposure to the useful beam, as well as to leakage radiation
from within the source housing or to scattered radiation resulting from the passage of radiation through matter.

Those authorized to operate, participate in or supervise the operation of the equipment must be thoroughly familiar and comply
completely with the current established safe exposure factors and procedures described in publications, such as: Subchapter J of Title
21 of the Code of Federal Regulations, ʺDiagnostic X-ray Systems and Their Major Componentsʺ, and the national council on radiation
protection (NCRP) no. 102, ʺMedical X-ray And Gamma-ray Protection For Energies Up To 10 Mev-equipment Design and Useʺ.

Those responsible for planning of x-ray and gamma-ray equipment installations must be thoroughly familiar and comply completely
with NCRP no. 49, ʺStructural Shielding Design and Evaluation for Medical of X-rays and Gamma-rays of Energies Up to 10 Mevʺ.
Failure to observe these warnings may cause serious or fatal bodily injuries to the operator or those in the area.

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MX 16-slice V2.0 Software Installation Instructions

Symbol Descriptions

Warning symbol Radiation warning symbol

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Laser warning symbol Biohazard warning symbol

Magnetism warning symbol Projectile warning symbol

Electrical warning symbol Do not touch

Recycle Label
Dispose of in accordance with your country’s
requirements. This label indicates that there is
Crush warning symbol material in the system that you must separately
collect and recycle in accordance with the
requirements of the European Waste Electrical
Equipment (WEEE) Directive.

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 Revision History

ECO # Revision Date Comments

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December
E-049431 A New Release
2014
Modified the build No. of hospital information in the section
E-051997 B January 2015
of Restoring System Information and Parameters
Updated the build No. of hospital information in a note and
E-070630 C March 2016 Figure 5-6 on page 60;
Updated the console model to T5600_XL.

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 ECO # Revision Date Comments
Updated this software installation manual with new console
computer Z640 in the following sections:
• Updated the table of Installation Reasons Matrix on page 6;

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• Updated the table of Time Required on page 8;
• Added a new section for Z640 BIOS Setting on page 20;
Updated the section of RSN Configuration on page 63
Deleted the section of installing Microphone.
Update the Option Key Manager Website related information
E-074253 D July 2016 in the following sections:
• Added the section of Identify Device ID for Z640 on page
81
• Updated the section title to Option Key Manager System on
page 83;
• Updated the Option Key Manager website access in the
section of Option Key Manager System on page 83;
• Updated the figures in the section of Option Key Manager
System on page 83.

This document was prepared by CT/AMI Service Innovations.

For any additions, corrections, or suggestions, contact your next level of support.

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MX 16-slice V2.0 Software Installation Instructions

CONTENTS
Section 1 V2.0 Software Installation Procedures Overview: ................................. 4

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1.1 iSSL Functionality for Remote Connection ...................................................................... 5
1.2 Installation Reasons Matrix .......................................................................................... 6
1.3 Required Tools ........................................................................................................... 7
1.4 Time Required ........................................................................................................... 8
1.5 MX 16-slice Software Installation Kit Contents ................................................................ 9
1.6 Pre-Installation of RSN Direct Connection .....................................................................11
1.7 Performing Backup ....................................................................................................11
1.7.1 Backing Up System Configuration.......................................................................12
1.7.2 Backing Up Patient Data....................................................................................13

Section 2 Windows 7 & Third-Party Software Installation Using Win7 OS Image: 16

2.1 BIOS Setting............................................................................................................17
2.1.1 T5600_XL BIOS Setting ....................................................................................17
2.1.2 Z640 BIOS Setting ...........................................................................................20
2.2 Install Windows 7 with Win7 OS Image ........................................................................23
2.3 Windows Activation....................................................................................................26
2.4 Hardware Configuration Procedures .............................................................................33
2.4.1 Change the Date and Time ................................................................................34
2.4.2 Clear the Adobe Updates...................................................................................37

Section 3 Configuring Computer Drives: ............................................................ 38

3.1 Configuring Computer Drives for T5600_XL...................................................................39
3.1.1 Checking Drive Configuration for T5600_XL .........................................................39

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MX 16-slice V2.0 Software Installation Instructions

3.1.2 Change Drive Letter for T5600_XL......................................................................40

3.1.3 Importing Drive E for T5600_XL .........................................................................44
3.1.4 Verifying the Drive Configuration after Drive Changes for T5600_XL .......................45

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3.2 Configuring Computer Drives for Z640 .........................................................................46
3.2.1 Changing Drive Letters for Z640 ........................................................................46
3.2.2 Import Drive E: for Z640...................................................................................50
3.2.3 Verifying the Drive Configuration after Drive Changes for Z640 ..............................53

Section 4 Application Software Installation: ...................................................... 54

4.1 Remove folders .........................................................................................................54
4.2 Host Application Software ...........................................................................................56

Section 5 Restoring System Information and Parameters: .................................. 57

5.1 Restoring System Information .....................................................................................57
5.2 Restoring Patient Images............................................................................................61
5.3 RSN Configuration .....................................................................................................63
5.4 Verifying System Operation ........................................................................................69

Appendix A Selecting the Language: ................................................................. 70

A.1 Selecting the Application Language ..............................................................................70
A.2 Setting the OS language ............................................................................................73

Appendix B Verifying and/or Installing the Option License Key: ......................... 79

B.1 Option Key Setup ......................................................................................................79
B.2 Identify Device ID for Z640 ........................................................................................81
B.3 Option Key Manager System .......................................................................................83

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MX 16-slice V2.0 Software Installation Instructions

Appendix C Deleting and Configuring the RAID Configuration for T5600_XL: ....... 88
C.1 Deleting the RAID Configuration ..................................................................................88
C.2 Hard Disk Initialization ...............................................................................................94

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C.3 Configuring the RAID 0 ..............................................................................................96
C.4 Initializing and Converting Disk Wizard....................................................................... 101

Appendix D System Time Setting: .................................................................... 108

D.1 Direct Short Time Correction Back ............................................................................. 108
D.2 Time Correction Back with Windows 7 and Application Software Re-installation................ 109

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 Section 1
Section 1 V2.0 Software Installation Procedures Overview

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These installation procedures provide the instructions for reinstalling Windows 7 operating system and
the application software for MX 16-slice systems.

!
CAUTION: You are required to read and understand the entire document before proceeding.

!
CAUTION: Always perform Backup before reinstalling the software 1.7Performing Backup on page 11.

The default workflow in this document is for reinstalling Windows 7 and Console Application Software.
Table 1-1 on page 6 shows other installation workflows. After selecting your desired workflow make sure
to perform the workflow procedures as they are listed in the table.

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.1 iSSL Functionality for Remote Connection

MX16-slice CT now has iSSL functionality. iSSL is the recommended method to remotely connect
systems.
The links below will help the FSE when using iSSL:

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Philips Remote Service (PRS) Homepage
https://share-intra.philips.com/sites/PPC/Functions/gcs/prs/default.aspx

M2M User Guide and Troubleshooting Steps

https://share-intra.philips.com/sites/PPC/Functions/gcs/prs/webtraining/m2m.aspx

iSSLLink FAQ
https://share-intra.philips.com/sites/ppc/functions/gcs/prs/WebTraining/iSSLLink%20-%20FAQs.aspx

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.2 Installation Reasons Matrix

Table 1-1: Installation Reasons Matrix

Installation Reasons Workflow Reasons

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1. Performing Backup on page 11
2. Windows 7 & Third-Party Software Installation Using Win7
OS Image on page 16
3. Configuring Computer Drives for T5600_XL on page 39
Reinstalling Windows 7 and
1. Windows 7 Crashed
Console Software (default) 4. Application Software Installation on page 54
5. Restoring System Information and Parameters on page 57
6. Verifying System Operation on page 69
7. RSN Configuration on page 63
1. Performing Backup on page 11
2. BIOS Setting on page 17
3. Windows 7 & Third-Party Software Installation Using Win7
OS Image on page 16
Reinstalling Windows 7 and 4. Configuring Computer Drives for T5600_XL on page 39
2. Replace Console computer
Software as new
5. Application Software Installation on page 54
6. Restoring System Information and Parameters on page 57
7. Verifying System Operation on page 69
8. on page 63

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

Table 1-1: Installation Reasons Matrix

Installation Reasons Workflow Reasons

1. Performing Backup on page 11

2. Deleting and Configuring the RAID Configuration for

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T5600_XL on page 88
(For T5600_XL) 3. Configuring Computer Drives on page 38
3. Replace 300G Harddisk
Setup RAID & Partition Disk 4. Application Software Installation on page 54
5. Restoring System Information and Parameters on page 57
6. Verifying System Operation on page 69
7. on page 63
1. Verifying and/or Installing the Option License Key on page
4. Replacing Network Card Replacing Network Card
79

1.3 Required Tools

• Standard FSE tool kit

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.4 Time Required

Table 1-2: Time Required

No. Procedure Estimated Time Required

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1. Windows 7 Installation/Recovery using
Win7 OS Image Rev V2.0 DVD for T5600_XL 30 minutes
Win7 OS Image Rev V2.0 DVD for Z640

2. Host software Installation 10 minutes

3. Backup & Restore 15 minutes

4. Calibration and Performance Test 1 hour

5. TOTAL ESTIMATED TIME 2 hours

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.5 MX 16-slice Software Installation Kit Contents

The contents of the MX 16-slice software kit are as follows:
Table 1-3: MX 16-slice Software V 2.0 Console Software Kit
Description Directory Tree Qty

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MX 16-slice V2.0 Console Software DVD 1

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

Description Directory Tree Qty

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MX 16-slice V2.0 Firmware CD 1

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.6 Pre-Installation of RSN Direct Connection

• If there are any problems, the PRS leader (RSN Champion) needs to communicate with the hospital
and investigate. Any questions should be sent to the gcs.helpdesk@philips.com
• To connect to RSN by a direct internet connection, ask the Hospital Network Administrator for the

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permanent IP address, and use the same IP address for the Host Hospital LAN connection.
• To connect to RSN by router, you need to order and install a new router from PH and use the router’s
IP address. For complete instructions how to configure the direct network connection, refer to
455019303471 MX 16-slice Network Installation and Configuration.

1.7 Performing Backup

This section includes two procedures:
• Backing Up System Configuration on page 12
• Backing Up Patient Data on page 13.

Note: Table 1-4 lists the backup requirements. Confirm with hospital doctor if the Patient Images and Raw Data need to be
backed up.

Table 1-4: Backup Matrix

Backup Patient Images Backup RawData

Items Backup Database
(on Hospital Demand) (on Hospital Demand)

Installing Windows 7 and software on a new hard drive Necessary Necessary Suggested

Reinstalling Windows 7 and software Necessary Suggested Suggested

Windows 7 Installation/Recovery (format C:) Necessary Suggested Suggested

Windows 7 Installation/Recovery (format C:& D:) Necessary Necessary Suggested

Note: It is recommended to backup the Database to a CD or DVD.

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.7.1 Backing Up System Configuration

1. Insert your IST dongle. In the Log On window, type your IST
password.
2. Double-click the Backup & Restore icon on desktop.

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3. Log On as philips_service. The Backup & Restore dialog window
opens (see Figure 1-1 ).
4. Select the Backup tab.
5. Insert a blank CD/DVD into the CD drive and select CD/DVD.
6. There are two ways to backup the system:
a. Local - Backup Database to HardDisk
b. CD/DVD - Backup Database to a CD/DVD
7. In the Backup tap, select local or CD/DVD, then click Browse and
choose the destination where to backup.
8. Check Select All and then click Backup.

!
CAUTION Select All must be selected or an error will occur when
the system Restore is performed using this backup.
Make sure the folder name does not include a space.
9. Click Yes to start.
If ‘Files already exist, do you want to overwrite them?’ window appears,
click Yes. IF not, ignore it.
10. When the backup is complete, click OK.
11. Click Exit to close the Backup & Restore dialog box.
Figure 1-1: Backup
12. Open the Backup CD, and check the files.
13. Eject the CD.

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

1.7.2 Backing Up Patient Data

Note: Check with the hospital if the Patient Images need to be backuped or not. If it is required by the hospital, backup the
images refer to this section.

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Notes: If a PACS server is connected, copying the patient images to a PACS server is the recommended and easiest way to
backup the patient images.
To ensure the patient data will not be erased by accident, the following conditions must be fulfilled
during the upgrade:
1. Log on to the Host application as philips_service.
2. Insert a blank CD or DVD into the DVD Drive.

3 Select Patient records from Home page list

by pressing the Shift key and click the
Patient record (see Figure 1-2).

Figure 1-2: Select Patient List

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MX 16-slice V2.0 Software Installation Instructions V2.0 Software Installation Procedures Overview

4 Click Copy to and choose DVDR.

Click OK (see Figure 1-3).

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Figure 1-3: Copy to DVDR
5 Click Local on Home Page and then click
DVDR (see Figure 1-4).

Figure 1-4: Local DVDR

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6 Click .

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Note: The data size to DVD will be
automatically controlled by the system.

!
WARNING: Do not select Hide Patient
Information, otherwise the patient
information will be erased automatically
during the backup process.
7 Click OK button to start the DVD burning
process.

Figure 1-5: Click ‘OK’ button to Burn

8 When burning is complete, DVD will be

ejected, and message ʺBurn process
completedʺ will be shown on the screen.
9 Insert a blank CD or DVD into the Console
DVD Drive, Repeat Step 5 on page 14 to
Step 9 on page 15 to burn the rest of the
Patient data on DVD or CD.
10. Log off the application, and eject the CD or
DVD.
Figure 1-6:

Note: To view the Images on CD or DVD, insert the DVD or CD to DVD drive, open F:\ and click run.bat. The image
reader will start.

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 Section 2
Section 2 Windows 7 & Third-Party Software Installation Using

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Win7 OS Image

This section provides the instructions to restore/install the Windows 7 by using the MX 16-slice Win7 OS
Image DVD.

!
WARNING: Reinstalling Windows 7 will result in the loss of patient information. Make sure you have a
backup of the patient information and configuration files before starting the installation
procedure. Refer to Performing Backup on page 11.

!
WARNING: Before booting the computer to the Win7 OS Image DVD, make sure to remove any USB
device connected to the computer.

!
WARNING: Make sure you use the correct BIOS settings for your Host computer.

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2.1 BIOS Setting

To reinstall Windows 7 and Software on a new computer, refer to T5600_XL BIOS Setting on page 17 or
Z640 BIOS Setting on page 20.
To reinstall Windows 7 and Software on the same computer, refer to Install Windows 7 with Win7 OS

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Image on page 23.
This section provides instructions for BIOS setting:
• T5600_XL BIOS Setting on page 17
• Z640 BIOS Setting on page 20

2.1.1 T5600_XL BIOS Setting

The following BIOS setting procedures are for T5600_XL.

!
CAUTION: Do not change any other BIOS settings that is not mentioned in this procedure.

1. Restart the computer and during startup

press F2 to enter BIOS Setup.

Note: The mouse is available.

2. Select Drives (see Figure 2-1).
3. Check SATA-0 and SATA-1 (see Figure 2-1).

Figure 2-1: SATA setting

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

4. Select ACHI Operation.

5. Select ATA (see Figure 2-2).
6. Click Yes in the pop window.

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Figure 2-2: ACHI Operation

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

7. Select SATA/RAID Operation.

8. Select Disable (see Figure 2-3).
9. Press Esc and click Save/Exit to reboot the
Console Computer.
10. Continue with Install Windows 7 with Win7

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OS Image on page 23 to install Windows 7.

Figure 2-3: SATA/RAID Operation

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2.1.2 Z640 BIOS Setting

The following BIOS setting procedures are for Z640.

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1. Restart the computer and during startup
press Esc to enter Startup Menu.

Note: The mouse is available.

2. In the Startup Menu, click BIOS Setup (see
Figure 2-4).

Figure 2-4: BIOS Setup

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3. Click Advanced (see Figure 2-5).

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Figure 2-5: Advanced
4. Click Device Configurations (see Figure 2-
6).

Figure 2-6: Device Configurations

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

5. In the eSATA Controller, select Disable (see

Figure 2-7).
6. Click the icon(see Figure 2-7) to go
back to the Startup Menu.
7. In the Startup Menu, click Save Changes

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and Exit.
8. Click Yes to save the changes.
9. The computer restarts automatically.
10. Continue with Install Windows 7 with Win7
OS Image on page 23 to install Windows 7.

Figure 2-7: Disable eSATA Controller

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2.2 Install Windows 7 with Win7 OS Image

!
CAUTION: Make sure there are no USB drives connected before starting Win7 OS Image installation. If

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a USB drive is connected, a bad sector error may appear.

1. Insert the appropriate MX 16-slice Win7 OS

Installation DVD into the DVD Drive.
• Win7 OS Image Rev V2.0 DVD for T5600_XL
• Win7 OS Image Rev V2.0 DVD for Z640
2. The Boot Device Menu window opens.
3. In the Boot Device Menu, use the UP/Down arrow
key to highlight CD/DVD/CD-RW Drive (see
Figure 2-8) and press Enter.

Figure 2-8: Device Select

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

4. Type 1or 2 in the System Restore (see Figure 2-9 ).

• 1 Automatically Setup System Disk will format
the Drive C as well as Drive D.

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WARNING: If item 1 is chosen, the patient
images stored on Drive D will be
erased and are not recoverable.
Make sure you have a complete
backup of the Patient images on
Drive D before using boot option 1.
Figure 2-9: Restore Windows 7
Note: Always choose option 2 for Win7 OS Image
Installation.
• 2 Automatically Restore Windows 7 (default)
will format the Drive C ONLY (see Figure 2-9 ).
5. Press Enter.

Note: This procedure will take approximately 45

minutes.

Figure 2-10: Restore Progress

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

6. After Windows 7 is installed, the system

automatically restarts.
7. Log on to Windows.
8. When first Logon Windows 7, wait for the automatic
disk settings.

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9. After the automatic disk settings is complete,the
Microsoft Windows dialog box pops up, click
Restart Now to restart Windows.
10. Eject the Win7 OS Image DVD from DVD Drive.
11. Continue with Windows Activation on page 26.

Figure 2-11:

Figure 2-12:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2.3 Windows Activation

!
CAUTION: Windows activation requires a telephone call to the local Microsoft Support telephone

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number.

1. When Windows 7 firstly starts, Right Click

on My Computer and choose Properties.
2. Click Change Product Key at the bottom
(see Figure 2-13 ).
3. The Active Window opens.

Figure 2-13: Change Product Key

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

4. Enter the new key which is printed on the

sticker attached to the Console PC cover
Product Key (see Figure 2-14 ).
5. Click Next.

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Figure 2-14: Product Key
6. Wait 3 minutes to verify the product key
(see Figure 2-15 ).

Figure 2-15:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

Note: If a problem occurs during product

key verification, check Show me
other ways to activate (see
Figure 2-16).

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Figure 2-16:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

1. If the product key is verified, check

Show me other ways to activate(see
Figure 2-17 ).

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Figure 2-17:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2. Check Use the automated phone

system (see Figure 2-18 ).

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Figure 2-18:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

3. Choose the nearest location(see

Figure 2-19 ).
4. Click Next.

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Figure 2-19:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

5. Telephone a customer service

representative and input the numbers
according to service tip (see Figure 2-20 ).
6. Click Next to complete Windows 7
activation (see Figure 2-21 ).

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Figure 2-20:

7. The activation completed.

Figure 2-21:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2.4 Hardware Configuration Procedures

This section includes the following procedures:
• Change the Date and Time on page 34
• Clear the Adobe Updates on page 37

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!
WARNING: Do not change the system language before Application Software Installation is completely
finished.

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2.4.1 Change the Date and Time

1. Click the Time tray at the bottom-right corner of the
windows desktop.
2. The Date and Time window opens at the bottom-

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right corner.
3. Click Change date and time setting (see Figure 2-
22).

Figure 2-22:

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

4. In the Date and Time window, Click Change time

zone (see Figure 2-23).

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Figure 2-23: Date and Time

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

5. In the Time Zone Settings window,

select the time zone to local, then click
OK (see Figure 2-24).
Note: If the selected location uses daylight
saving changes, it shows

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automatically when you set the time
zone (see Figure 2-24).
6. In the Date and Time Window, click
Change Data & Time (see Figure 2-25).
7. Change the Date & Time to local time,
then click OK (see Figure 2-25).

Figure 2-24: Time Zone Setting

Figure 2-25: Date and Time Settings

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MX 16-slice V2.0 Software Installation Instructions Windows 7 & Third-Party Software Installation Using Win7 OS Image

2.4.2 Clear the Adobe Updates

1. Click the Start Menu on the desktop and the click Adobe Reader.
2. On the tool bar, click Edit -->Preferences (see Figure 2-26).
3. Make sure the Check for updates is unchecked (see Figure 2-27).

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4. Click OK (see Figure 2-27).

Figure 2-27:

Figure 2-26: Adobe Reader

5. Close the Adobe Reader window.

6. Continue with configuring computer drives.

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 Section 3
Section 3 Configuring Computer Drives

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This section includes these procedures for drive configuration:
• Configuring Computer Drives for T5600_XL on page 39
• Change Drive Letter for T5600_XL on page 40
• Importing Drive E for T5600_XL on page 44
• Verifying the Drive Configuration after Drive Changes for T5600_XL on page 45

• Configuring Computer Drives for Z640 on page 46

• Changing Drive Letters for Z640 on page 46
• Import Drive E: for Z640 on page 50
• Verifying the Drive Configuration after Drive Changes for Z640 on page 53

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

3.1 Configuring Computer Drives for T5600_XL

3.1.1 Checking Drive Configuration for T5600_XL

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1. On the Microsoft Windows desktop, right-click My Computer.
2. In the popup menu, click Manage.
3. Check the drive letters according to the list below:
• Drive C: should be 80 GB
• Drive D: should be 385 GB
• Drive E: should be 556 GB
• Drive F: should be assigned to DVD Drive

Note: If drive E: is missing refer to 3.1.3Importing Drive E for T5600_XL on page 44.

Figure 3-1:

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

3.1.2 Change Drive Letter for T5600_XL

Note: If a drive letter is not correct, change it. If the drive letters are correct, skip this section and continue with Verifying
the Drive Configuration after Drive Changes for T5600_XL on page 45.

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Quick guide to change drive letters:
1. If the Drive D: and Drive E: are swapped, first change Drive letter of E: to H:.
a. Right click Drive E: and click Change Drive Letter and Paths...(see Figure 3-2 ).

Figure 3-2: Change Drive Letter

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

b. In the Change Drive Letter and Paths for E: window, click Change (see Figure 3-3 ).
c. In Change Drive Letter or Path window, click E: and choose H: (see Figure 3-4 ). And then click
OK in Change Drive Letter or Path window.

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Figure 3-4: Choose H

Figure 3-3: Select Change

d. When the Disk Management Window appears, click Yes (see Figure 3-5 ).

Figure 3-5: Confirm to Change

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

e. Verify that Volume E: was changed to Volume H: (see Figure 3-6 ).

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Figure 3-6: Change Drive Letter
2. Repeat Step a on page 40 to Step e on page 42 to change Drive D: to E:.

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3. Repeat Step a on page 40 to Step e on page 42 to change Drive H: to D:.

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Figure 3-7: Hard Disk Configuration

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

3.1.3 Importing Drive E for T5600_XL

1. On the Windows desktop right-click My Computer.
2. In the popup menu, click Manage.
• If a Foreign disk does not appear, the Raid was

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deleted. refer to Deleting and Configuring the
RAID Configuration for T5600_XL on page 88 to
Initialize Drive E.
• If Drive E: is missing, perform the following steps
to recover drive E:.
3. Right-click Disk 1 (see Figure 3-9 ).
Figure 3-8:
4. Select Convert to Basic Disk (see Figure 3-9 ).

Figure 3-9:

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

5. Click Yes to confirm converting the disk to basic(see Figure 3-10 ).

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Figure 3-10:
6. Continue with Initializing and Converting Disk Wizard from Step 4 on page 102 to Step 10 on page
107.

3.1.4 Verifying the Drive Configuration after Drive Changes for

T5600_XL
Check the Drives letters according to the following list:
• Drive C: should be 80 GB
• Drive D: should be 385 GB
• Drive E: should be 556 GB
• Drive F: should be assigned to DVD Drive.

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

3.2 Configuring Computer Drives for Z640

3.2.1 Changing Drive Letters for Z640

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1. On the Microsoft Windows desktop, right-click My Computer.
2. In the popup menu, click Manage(see Figure 3-11 ).

Figure 3-11:
3. Click Disk Management(see Figure 3-12 below).
4. The drive configuration are shown as the list below(see Figure 3-12 below):
• Drive C: 80 GB
• Drive D: 385 GB
• Drive E: assigned to DVD Drive

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

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Figure 3-12: Hard Disk Configuration
5. Right click Drive E:.

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

6. Click Change Drive Letter and Paths...(see Figure 7 ).

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Figure 3-13: Change Drive Letter and Path
7. In the Change Drive Letter and Paths for E: window, click Change (see Figure 3-3 ).

Figure 3-14: Select Change

8. In Change Drive Letter or Path window, click E: and choose F: (see Figure 3-4 ). And then click OK.

Figure 3-15: Choose Change

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

9. When the Disk Management Window appears, click Yes (see Figure 3-16 ).

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Figure 3-16: Confirm to Change
10. Verify that Volume E: was changed to Volume F: (see Figure 3-17 ).

Figure 3-17:

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

3.2.2 Import Drive E: for Z640

1. Restart the computer.
2. During startup press Esc to enter Startup

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Menu.

Note: The mouse is available.

3. In the Startup Menu, click BIOS Setup (see
Figure 3-18).

Figure 3-18: BIOS Setup

4. Click Advanced (see Figure 3-19).

Figure 3-19: Advanced

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

5. Click Device Configurations (see Figure 3-20).

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Figure 3-20: Device Configurations
6. In the eSATA Controller, select Enable (see
Figure 3-21).
7. Click the icon(see Figure 3-21) to go back
to the Startup Menu.

8. In the Startup Menu, click Save Changes and

Exit.
9. Click Yes to save the changes.
10. The computer restarts automatically.

Figure 3-21: Disable eSATA Controller

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

11. On the Microsoft Windows desktop, right-click My Computer.

12. In the popup menu, click Manage(see Figure 3-22 ).

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Figure 3-22:
13. Click Disk Management.
14. Verify the Volume E: is shown as(see Figure 3-23 below).

Figure 3-23:

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MX 16-slice V2.0 Software Installation Instructions Configuring Computer Drives

3.2.3 Verifying the Drive Configuration after Drive Changes for

Z640
15. Check the drive letters according to the list below:
• Drive C: should be 80 GB

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• Drive D: should be 385 GB
• Drive E: should be 447 GB
• Drive F: should be assigned to DVD Drive

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 Section 4
Section 4 Application Software Installation

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If Drive D was formatted when installing Windows 7 with the Win7 OS Image, skip to Host Application
Software on page 56.

4.1 Remove folders

!
WARNING: All files and folders in Drive D will be deleted permanently after click Yes except for folder
name include strings “D:\imagedata” and “Backupdatabase“.
1. Insert the MX 16-slice V2.0 Console Software DVD.
2. Double click F:\MX 16-slice Service Tools\DriveClean\Drive_D_Clean.exe.
The Drive_D_Clean window appears.
3. Click Yes (see Figure 4-1).
4. The Prompt window opens. Click OK (see Figure 4-2).

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MX 16-slice V2.0 Software Installation Instructions Application Software Installation

Note: This will take some time. Wait for the window Finish cleaning drive D: to appear.

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Figure 4-2:

Figure 4-1:

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MX 16-slice V2.0 Software Installation Instructions Application Software Installation

4.2 Host Application Software

!
WARNING: Before starting the OneClickInstall.exe make sure you have performed Remove folders on

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page 54.
1. Double click F:\OneClickInstall.exe.
2. The Installation window opens. Click Start. The Host Application, Recon application, FRU History
and RSN are installed automatically.

Figure 4-3:
3. Wait about 3 minutes for the installation to finish. When the installation is completed, click Finish.

!
CAUTION: Do not start the Console software before Restoring System Information and Parameters on
page 57 completed.
4. Eject the V2.0 Console Software DVD.

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 Section 5
Section 5 Restoring System Information and Parameters

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5.1 Restoring System Information

Notes: If you do not have the Backup to restore the system information and parameters, you must perform Calibrations and
set System Setting for clinical application.
• If the Patient Images have been backed up and will not be restored, the Patient Information could be un-selected
in Step 11 on page 58.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

Restore the system information as follows:

1. Insert your IST dongle and in the log on window,
type in your IST password.
2. Double-click the Backup&Restore icon.

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3. Log on as philips_service.
4. The Service Restore dialog appears (see Figure 5-
1).
5. Select the Restore tab.
6. In the Restore mode area, select the Restore tab.
7. In the Restore Mode box, select CD/DVD.
8. Insert the backup CD/DVD.
9. Click Browse and navigate to the backup folder
on the CD/DVD.
10. Click OK.
11. In the Restore Option box click Select All and then
click Restore.

!
CAUTION It is necessary to Select All to
restore.
Figure 5-1: Perform Restore
12. Click Yes to confirm restore TubeHistory.
13. Click Yes to confirm restore.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

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Figure 5-2: Figure 5-3:
14. When the restore is complete, click OK and then click Exit to close the Backup & Restore window.
15. Double-click the MX 16-slice Host icon on desktop.

!
CAUTION: When starting the application, the system will autodetect the system’s memory
configuration. If the window shown in Figure 5-4 appears, it means there is a virtual
memory error. Click YES to restart the computer. In the following steps, if the window shown
in Figure 5-4 appears during the MX 16-slice startup or while working, click Yes to restart
the computer.

Figure 5-4:
16. Log On as philips_service.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

Note: If the window shown in Figure 5-5 appears, click No. If it does not appear, ignore it.

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Figure 5-5:

Note: Click Advanced-->Service-->System Setting-->Hospital Information and check that the Application software
version is V2.0, Build Number is 0.21480.

Figure 5-6: Hospital Information

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

5.2 Restoring Patient Images

Note: If the patient images were lost during the software installation, check with the hospital if the Patient Images need to
be restored. If required by the hospital, restore the images backed up in section Performing Backup on page 11.

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The system backup data includes the patient database, which is the index to all the patient data. During
the Win7 OS Image installation, if option 2 is chosen, the data on drive D: (where image data is stored)
and E: (where raw data is stored) will not be touched. The data will remain on the drive.
The Drive_D_Clean.exe tool used in the section Remove folders on page 54 deleted almost everything on
drive D: except for the D:\Image Data\ folder and the default backup data folder. The patient data list in
the application software will be recovered after a successful system restore.
If the patient data base was damaged during software installation, try first to use the service tool
ImageRawDataAutoGenerator to rebuild the patient database.
If the ImageRawDataAutoGenerator tool did not restore the patient data, manually copy all the patient
data.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

1. Log On to the Host application as

\

philips_service.
2. Insert the backup CD or DVD.
3. Restore the patient images.

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4. Eject the CD or DVD.

Figure 5-7:

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

5.3 RSN Configuration

Notes: To connect to RSN by Internet directly, ask the Hospital Network Administrator for the IP address, and set the IP

Preliminary 3 August 2016

address of Hospital LAN; To connect to RSN by router, first you need to apply for a new router spare part from the
local RSN administrator. The new router IP address has been set to connect to the Philips network.
1. Navigate to Processing > Service > Advanced > System Setting> PSA Setting (see Figure 5-8).
2. Click Start to start the Remote Service function (see Figure 5-8).
3.
4.

Figure 5-8: PSA Setting

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

5. Check if the Link Test Output shows that all servers are reachable or active.
6.

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Figure 5-9: Link Test Output
7. Restart the application software.
8. Log On to the Host application as philips_service.
9. Navigate to Processing > Service > Advanced > System Setting> PSA Setting.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

10. Verify the PSA Setting Status is as shown below.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

Note: If any Connection is not reachable, check the local internet connection or contact the Philips GCS team.

11. The Alert and Properties services will be started

with Host console if the RSN has been configured

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successfully. FSE can stop it manually when he
wants to servicing the system.
• To start the service click Start. The service is
started and the Start button is grayed out and the
Stop button is enabled.
• To stop the service click Stop. The service is
stopped and the Stop button is grayed out and the
Start button is enabled

Figure 5-10: Alerts and Monitor

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

Note: If the PSA is running, the Start button is not highlighted. Do not check the“address setting” in the PSA manager
when the PSA agent is running. If you check, Figure 5-11 on page 67 will appear and the system will hang. If the
system hangs, follow Step a on page 68 to Step d on page 68.

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Figure 5-11: System Hung-up when PSA setting

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

a. Press Ctrl+Alt+Del to open the Windows Task Manager.

b. Select the Processes tab and select ChMonitor.exe (see Figure 5-12).

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Figure 5-12: Window Task Manager - Process
c. Click End Process and close the Windows Task Manager window.
d. Restart the computer.

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MX 16-slice V2.0 Software Installation Instructions Restoring System Information and Parameters

5.4 Verifying System Operation

1. Double-click the MX 16-slice icon on the desktop, and log on as philips_service.
2. Perform a few scans: Surview, Spiral, and Axial scans, to verify proper operation of the scanner.

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Note: The Options License Key is saved and reinserted when performing Backup/Restore. New systems without a backup
must perform Option License Key installation. Refer to section Appendix BVerifying and/or Installing the Option
License Key on page 79.

Note: To change the system language settings, refer to Appendix ASelecting the Language on page 70.
3. Logout from Homepage.
4. After the system operation verification is complete, perform a backup (see Performing Backup on
page 11).
5. Double-click the MX 16-slice icon on desktop, and log on as philips_service.
6. Go to Advanced Service and click Logout.
7. Unplug the IST Key.

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 Appendix A
Appendix A Selecting the Language

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A.1 Selecting the Application Language
Follow this procedure to setup the language during system installation or after re-installing the
application software.
1. Logon as philips_service.
2. Go to Advanced Service, click System Setting.
3. Select Patient Registration Settings, set the keyboard language according to Table A-1 .
4. Click Apply and then click OK (see Figure A-1 ).
Table A-1: Keyboard Language and Character Set

Keyboard Language Character Set

English (default) ISO_IR 100

Chinese ISO_IR 192 or GB18030

Spanish ISO_IR 100

German ISO_IR 100

Italian ISO_IR 100

Russian ISO_IR 144

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

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Figure A-1:

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

5. In the Advanced Service window select

Language Setting.
6. The Language Setting dialog box
opens.The following languages are

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supported:
• English
• Chinese
• Russian
• Spanish Figure A-2: Language Setting

• French
• Italian
• German
• Portuguese
7. Select the Language from the drop-down
list and click OK (see Figure A-2 ).
If the system language is English, the setting language procedure is complete.
If the system language is not English, continue with Setting the OS language on page 73.

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

A.2 Setting the OS language

Note: In the following procedure French is used as an example.

1. Log off the application.

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2. Open the Control Panel; click Start-> Setting-> Control Panel.
3. Click Regional & Language Options.
4. In the Regional & Language Options window, select the Formats to match its local preferences (see
Figure A-3 ).
NOTE If German is selected, then click Additional Settings to customize regional options.
5. Set the Decimal Symbol as “.“, click OK and then Apply(see Figure A-4 ).

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

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Figure A-3: Standards and Location
Figure A-4: Customize Format
6. Select the Location tab and select your present location (see Figure A-5 ).
7. Click Apply.
8. If the system is using a non-English Language Keyboard, continue with next step.
If not, continue with Administrative setting(see Figure A-7 ).
9. Select the Keyboards and Languages tab and select the Change Keyboards (see Figure A-6 ).

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

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Figure A-6: Keyboards and Languages
Figure A-5: Standards and the Location

10. In Text Services and Input Languages Options, click Add (see Figure A-7 ).
11. Select French (France) in Add Input Language window and click OK (see Figure A-8 ).

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

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Figure A-8:

Figure A-7:

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

12. In the default input language tap, select French

(France)-French in the drop down list(see
Figure A-9 ), and then click Apply.

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Figure A-9:

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MX 16-slice V2.0 Software Installation Instructions Selecting the Language

13. Select the Administrative tab, click Change System Location to confirm the Language for non-Unicode programs
as your present location (see Figure A-10 ).
14. The Region and language Setting dialog opens, select French (France) in the drop down list, and then click OK (see
Figure A-11 ).
15. Restart Windows (see Figure A-12 ).

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Figure A-11:

Figure A-12:

Figure A-10:

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 Appendix B
Appendix B Verifying and/or Installing the Option License Key

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B.1 Option Key Setup
The Option License Key has been installed in the production stage before delivery of the system. The
purpose of this procedure is to:
• Verify that the Option key is installed on the system.
If not, install the Option Key, refer to this section.

Note: If no options have been purchased by the customer, a code will not be on the Identify Device ID for Z640 on page 81.
Verify procedure as follows:
1. Logon as philips_service.
2. Go to Advanced Service, click System Setting.
3. Click Option Key Setup(see Figure B-1 below).

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

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Figure B-1: Option Key Setup
4. If the Option Key Setup page is not shown up, perform the instructions in
5. If an Option Function was purchased by the customer, the function status will be Opened. Otherwise,
the status will be empty.

Note: For the Z640 host computer, if the Option Function is not the same as Option key according to the Identify Device
ID for Z640 on page 81, rewrite the option key.
6. Click Save and exit.
7. Restart the application software, and log on as philips_service.
8. Re-check the status of the Option.

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

B.2 Identify Device ID for Z640

Note: If the Option Key Setup User Interface is not shown, perform the following instructions to install the Identify Device
ID service tool(see Figure B-2 ).

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Figure B-2: Option Key Setup UI Failed
1. Log off the Host Application Software.
2. Restart the Host computer.

Note: Make sure to restart the host computer prior to installing the Identify Device ID service tool.
3. Insert the MX16 V2.0 Win7 AIK Installation DVD into the MX16 Console CD/DVD drive.
4. Open the Windows File Explorer.
5. Double click F:\ServiceTool\IdentifyDeviceID\IdentifyDeviceID.exe.

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

6. The network adapters configuration message box appears, it shows “Failed to identify device UID, please
select network card.”(see Figure B-3 )

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Figure B-3: Identify Device ID (for example)
7. Select the network adapter(see Figure B-4 ).

Figure B-4: Select Network Adapter (for example)

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

8. Click OK.
9. The message shows “Successed to identify device UID.”

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10. Logon as philips_service.
11. Go to Advanced Service, click System Setting.
12. Click Option Key Setup.
13. The Option Key Setup UI interface will show successfully as Figure B-1 on page 80.

B.3 Option Key Manager System

Note: The Option Key Manager Website can be accessed via Philips Intranet only.
The Option Key Manager System is available online.
1. Launch Internet Explorer.
2. Copy this URL to the address field: http://cnhsherdb1vw022.code1.emi.philips.com:8200/.

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

Note: If the system Serial Number can not be found, contact the Help Desk.

The system Login interface opens (see Figure B-5 ).

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Figure B-5: Option Key System Interface
3. Type the User ID: philips_service and Password (see Figure B-5 ).
4. Click Login.

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

Note: The ID and Password are case-sensitive.

5. The system Login interface opens(see Figure B-6 ).

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Figure B-6: FSE User Interface
6. Click View System Options.

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

7. The View System Options interface opens(see Figure B-7 ).

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Figure B-7: View System Option Interface

8. Select one of the View System Options(see Figure B-8 ).

• By System S/N: only show the input S/N system Option.
• By System Type: show selected Type system Options
• Show All: show all systems Options

Figure B-8: Option by System S/N (example)

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MX 16-slice V2.0 Software Installation Instructions Verifying and/or Installing the Option License Key

9. Click the View buttun in front of the system on the View Option Interface, the option description
will be shown (see Figure B-9 ).

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Figure B-9:
10. Click the Save buttun of the system on the View Option Interface.
11. Click Save on the popup window to save the option key information of the system to a text file.
12. Click LogOut on the upper right corner on the interface.

!
WARNING: All USB devices must be scanned for virus’ by the site’s IT department before being inserted
into a host computer. Do not use a USB device that has been connected to non-Philips
computers.
13. Save the text file on an external device that you can be used when you are at the site.

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 Appendix C
Appendix C Deleting and Configuring the RAID Configuration for

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T5600_XL

C.1 Deleting the RAID Configuration

!
WARNING: Deleting the RAID 0 hard disk array will result in the loss of all of the Patient Data.

1. As the computer boots, press Ctrl+C to

T

enter the RAID Configuration Utility

(see Figure C-1 ).

Figure C-1: Ctrl C to Start RAID

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

2. In Adapter List window, press Enter (see

Figure C-2 ).

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Figure C-2: Raid Card SAS9217-8i
3. In Adapter Properties window, select
RAID Properties and press Enter (see
Figure C-3 ).

Figure C-3: RAID Properties

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

4. In View Volume window, select

Manage Volume and press Enter (see
Figure C-4 ).

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Figure C-4: Manage Volume
5. In Manage Volume window, select
Delete Volume and press Enter (see
Figure C-5 ).

Figure C-5: Manage Volume

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

6. Press Y to Delete volume and exit to

Adapter Properties (see Figure C-6 ).

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Figure C-6: Delete volume and exit to Adapter
Properties
7. In Adapter Properties window, select
RAID Properties and press enter (see
Figure C-7 ).

Figure C-7: RAID Properties

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

8. Select Create RAID 0 Volume and press

Enter (see Figure C-8 ).

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Figure C-8: Create RAID 0
9. Check the RAID Disk of Slot Num 2 and
Slot Num 3 are all in No, press Esc (see
Figure C-9 ).

Figure C-9: RAID Disk in No

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

10. In Adapter Properties window, press Esc

(see Figure C-10 ).

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Figure C-10:
11. In Adapter List window, press Esc (see
Figure C-11 ).

Figure C-11: Raid Card SAS9217-8i

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

12. Select the last item Exit the

Configuration Utility and Reboot and
press Enter (see Figure C-12 ).

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Figure C-12: Exit the Configuration Utility and Reboot

C.2 Hard Disk Initialization

1. On system desktop, right click My computer
and open Computer Management.
2. Click Disk Management.
3. The Initialize Disk dialog opens, click OK.

Figure C-13:

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

4. Return to the Disk Management (see Figure C-14 ).

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Figure C-14:

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

C.3 Configuring the RAID 0

!
WARNING: Rebuilding the RAID 0 hard disk array will result in the Loss of all of the

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patient Data.

1. Restart the system. As the computer boots,

T

press Ctrl+C to enter the RAID

Configuration Utility (see Figure C-15 ).

Figure C-15: Ctrl C to Start RAID

2. In Adapter List window, press Enter (see
Figure C-16 ).

Figure C-16: Raid Card SAS9217-8i

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

3. In Adapter Properties window, select

RAID Properties and press Enter (see
Figure C-17 ).

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Figure C-17: RAID Properties

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

4. Select Create RAID 0 Volume and press

Enter (see Figure C-18 ).

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Figure C-18:
5. Move the cursor to RAID DISK of Slot
Num 2 and Slot Num 3, press “+”“-” on
keyboard to change them All to Yes (see
Figure C-19 ).
6. Press C on keyboard.

Figure C-19: RAID Disk in Yes

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

7. Select Save changes then exit this menu

and press Enter (see Figure C-20 ).

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Figure C-20: Save Changes then exit this menu
8. In Adapter Properties window, press Esc
(see Figure C-21 ).

Figure C-21: Press Esc

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

9. In Adapter List window, press Esc (see

Figure C-22 ).

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Figure C-22: Raid Card Type
10. Select the last item Exit the Configuration
Utility and Reboot and press Enter (see
Figure C-23 ).

Figure C-23: Exit the Configuration Utility and Reboot

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

C.4 Initializing and Converting Disk Wizard

After installing a new disk, the disk must be initialized.

1. Right-click My Computer on the Windows

desktop and choose Manage.

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2. Select Disk Management (see Figure C-24 ).

Figure C-24: Disk Management

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MX 16-slice V2.0 Software Installation Instructions Deleting and Configuring the RAID Configuration for T5600_XL

3. Check the CD ROM letter (see Figure C-25 ):

If the letter is Drive E, change CD ROM Drive letter
to F. If the letter is Drive F, continue with the next
step.
4. Right-click Unallocated Area and click New

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Simple Volume (see Figure C-25 ).

Figure C-25: CD ROM letter

5. Click Next in Welcome to the New Partition Wizard
window (see Figure C-26 ).

Figure C-26: New Partition Welcome

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6. Select Extended Partition, and click Next in Select

Extended Type window (see Figure C-27 ).

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Figure C-27: Select Partition Type

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7. Click Next in Specify Partition Size window (see

Figure C-28 ).

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Figure C-28: Specify Partition Size

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8. Select Drive letter as E and click Next in Assign

Drive Letter to Path window(see Figure C-29 ).

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Figure C-29: Completing the new Partition Wizard

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9. Select Perform a Quick format and click Next in

Format Partition window (see Figure C-30 ).

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Figure C-30: Format Partition

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10. Click Finish in Completing the New Partition Wizard

window (see Figure C-31 ).

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Figure C-31:

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 Appendix D
Appendix D System Time Setting

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The purpose of this section is to instruct the field engineer on the workaround procedure to change the
System Time.

Notes: Time Zone correction forward and back is unrestricted.

• Time correction forward is unrestricted.
If the system time needs to be corrected back, there are two workarounds to correct the time:
• Short time correction BACK (see D.1Direct Short Time Correction Back on page 108).

Note: To avoid a complicated re-installation, it is recommended to use the Short Time Correction Back procedure.
• Time correction BACK BY MORE THAN A FEW HOURS (see D.2Time Correction Back with
Windows 7 and Application Software Re-installation on page 109).

D.1 Direct Short Time Correction Back

Note: Make sure you read and understand the following procedure before starting.
Perform the following procedure if the time only needs to be reset a few hours back.
1. Restart the Host computer and log On as philips_service.
2. Log off the application to windows desktop.

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MX 16-slice V2.0 Software Installation Instructions System Time Setting

!
CAUTION: Do not start the CT Scanner application. The following steps are critical.
3. Change the System Time to the desired time.

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4. Wait for more than the time change you just made.
For example: if you corrected the time by moving it back two (2) hours (from 5 p.m. back to 3 p.m.),
wait more than two hours before continuing.
5. Do not start the CT Application before the waiting period is over.

!
CAUTION: The computer can be shutdown during this period.
6. If the computer was shutdown, turn On the computer and log On normally.
7. Start the MX16-slice CT Application.

D.2 Time Correction Back with Windows 7 and

Application Software Re-installation

!
CAUTION: The Time must be corrected BEFORE installing MX 16-slice application software.
Perform the following procedure if the time must be corrected back more than just a few hours.
1. Reinstall Windows 7.
2. Check and change the Time Zone to local.
3. Check and change the System Time to local.
4. Reinstall the MX 16-slice application software.

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